case manager

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asset protection manager

assistant project manager Jobs in Atlanta

assistant project manager

case management manager

The Home Depot

Position Purpose: The District Asset Protection Manager (DAPM) is responsible for teaching, coaching, and training associates to ensure the effective execution of core Asset Protection initiatives. They are responsible for driving core programs and strategies relating to theft and fraud mitigation, operational excellence, safety, and environmental compliance in The Home Depot stores without adding complexity or tasking to the stores' operation. They must be able to multi-task across stores and gain the partnership of the District Manager, Store Manager, Store Leadership Team, APS and other store associates to achieve the goals and business objectives of the AP and Store Operations leadership teams. Key Responsibilities: 25% - Driving Execution - Drive execution of the Merchandise Protection Standards (MPS), Pick Ticket, and Lockup programs. Review Front End Accuracy standards to include Accuracy/Theft and Fraud initiatives and G.E.T initiatives. Ensure stores are driving a safety culture by promoting safety initiatives. Ensure post orders are followed and understood by 3rd Party Guards. In partnership with DHRM, DM, de-escalation of serious incidents and threats of violence. Teach, coach, and train store leadership and associates on theft/fraud, operational shrink and shrink mitigation initiatives. Build Relations and engage and walk with Government Relations and Law Enforcement for localized support. Walk and ensure safety of parking lots along with in safety strategies and processes. To ensure safe environment for customers and associates. 50% - Internal and External Theft and Fraud - Perform timely entry of internal cases into the case management system in accordance with AP Policy; to include activity cans, review alerts, and physical security. Review available resources to identify key theft trends by class and SKU for internal and external theft and create solutions. Conduct timely interviews for internal theft cases identified by MAPM or Central Investigations Team (CIT). Timely review, approve, or reject external cases submitted by the Asset Protection Specialists. Build partnerships with local law enforcement in order to strengthen THD's brand. Daily, weekly and monthly review of business practices, exception base reporting, theft portal and AP Performance Hub. Review and analyze shrink performance within the district and by store location. Monitors shrink indicators and drives execution of initiatives. Review and analyze shrink performance within the district and by store location. Manages the Company's shrink reduction strategy. 25% - People - Make hiring decisions and take disciplinary action including termination (leveraging HR resources). Staff and schedule AP associates to meet the needs of the business utilizing theft trends and store tips. Teach, coach, train, and develop AP associates to ensure theft mitigation processes are executed, developing leads, documenting known thefts, cases are documented properly and opportunities are addressed. Conduct performance reviews, utilize performance management to address performance opportunities, and attend RAPM and district talent review. Coach and train associates on proper safety behaviors and environmental/regulatory processes to include execution of Handling Hazardous Materials (HHM) program and Store Readiness Checklist (SRC) process. Direct Manager/Direct Reports: This Position typically reports to the Regional Asset Protection Manager This Position has 5-8 Direct Reports Travel Requirements: Typically requires overnight travel 5% to 20% of the time. Physical Requirements: Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds). Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be 18 years of age or older Must be legally permitted to work in the United States Preferred Qualifications: Working knowledge of Microsoft Office Suite Working knowledge of presentation software (e.g., Microsoft PowerPoint) Demonstrated ability to collaborate and work effectively with cross-functional teams Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers Excellent written and verbal communication skills Licensure/certification to comply and requirement that varies by location Minimum Education: The knowledge, skills and abilities typically acquired through the completion of an associate's degree program or equivalent degree in a field of study related to the job. Preferred Education: Minimal or no educational requirement for this job. Minimum Years of Work Experience: 3 Preferred Years of Work Experience: No additional years of preferred Work Experience Minimum Leadership Experience: 3 Preferred Leadership Experience: 3 Certifications: 3+ years multi-unit retail AP experience Lead a team with a focus of external/internal theft Conducting internal investigations to include interviews Organized Retail Crime elements and law enforcement partnerships Utilization/management of physical security and investigations systems (CCTV, Alarm, Exception Based Reporting) LPC/LPQ Certification Be able to work a flexible retail schedule, position includes supporting multi store locations. Competencies: Decision Quality Builds Effective Teams Situational Adaptability Communicates Effectively Develops Talent Drives Results Financial Acumen Manages Conflict

District Asset Protection Manager

Hines

<div>Overview:
<div>
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company&rsquo;s esteemed annual list of the World&rsquo;s Most Innovative Companies, as well as recognition as one of U.S. News &amp; World Report&rsquo;s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.</div>
Responsibilities:
<div>
We&rsquo;re creating places people are proud to call home and supporting teams who take pride in delivering hospitality-focused experiences every day all while building lasting, meaningful careers along the way. Backed by Hines, a global real estate investment, development, and property management firm, Hines Living is one of the firm&rsquo;s highest-conviction growth priorities, expanding rapidly across North America. Come grow with us!</div><div></div><div> 
As an Assistant Community Manager with Hines, you will be responsible for supporting and assisting the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports. Responsibilities include, but are not limited to:</div><div></div><ul><li><div> 
Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables</div></li><li><div>
Reviews resident files and accounting records, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue</div></li><li><div>
Adheres to Hines&rsquo;s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings</div></li><li><div>
Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased</div></li><li><div>
Processes resident move-outs by reviewing lease terms and notice requirements</div></li><li><div>
Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues</div></li><li><div>
Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, and coordinating maintenance and make-ready tasks with the maintenance supervisor</div></li><li><div>
Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community&rsquo;s performance, and responding to owner requests as needed</div></li></ul>
Qualifications:
<div>
Minimum Requirements include:</div> 
<div></div><ul><li>
High school education or equivalent from accredited institution</li><li><div>
Two or more years prior experience in property management or in a related industry preferred</div></li><li>
Must currently hold or obtain a real estate leasing agent license for the state of Georgia within 120 days</li><li><div>
Experience with property management software preferred; Entrata experience a plus</div></li><li><div>
Intermediate knowledge of Microsoft Office</div></li><li><div>
Knowledge of basic accounting practices</div></li><li><div>
Excellent verbal and written communication skills</div></li><li><div>
Work indoors approximately 95% of the time and outdoors 5% of the time</div></li><li><div>
Use olfactory, auditory, and visual senses to inspect building and detect emergency alarms</div></li><li><div>
On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings</div></li><li><div>
Ability to lift up to 25lbs</div></li><li><div>
Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters</div></li><li><div>
Transfer properties and work overtime as business needs deem appropriate</div></li><li><div>
Ability to work a flexible schedule including weekends and holidays</div></li><li>
Compensation: $24 - $29 + Bonuses</li></ul>
Closing:
<div>
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion&sup1; of assets across such property types as living, office, retail, mixed-use, logistics and life science projects &ndash; all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.</div><div></div><div> 
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.</div><div></div><div> 
Hines is proud to be named to Fast Company&rsquo;s prestigious annual list of the World&rsquo;s Most Innovative Companies for 2024. &sup1;Includes both the global Hines organization and RIA AUM as of December 31, 2023.</div><div></div><div> 
We are an equal opportunity employer and support workforce diversity.</div><div></div><div> 
No calls or emails from third parties at this time please.</div></div>

High Rise Assistant Community Manager - Multifamily

Datavant

<div><div>Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. 
 
By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.</div>
This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. 

<div>
Position Highlights:</div>
<ul>
<li>Full-Time Temporary: Monday-Friday 8:30-5:00 PM OR 8:00-4:30pm EST
</li><li>Location: This role will be performed Remote - WFH ( Georgia based)</li>
<li>Processing medical records along with by taking calls from patients, insurance companies, and attorneys to provide medical records status</li>
<li>Documenting information on multiple platforms using two computer monitors.</li>
<li>Preferred Customer Service and Data Entry and Release of Information experience</li>
<li>Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan with matching contributions &amp; Tuition Reimbursement</li></ul> 
<div></div>
<div>
</div><div></div><div>You will:</div>
<ul>
<li>Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.</li>
<li>Maintain confidentiality and security with all privileged information.</li>
<li>Maintain working knowledge of Company and facility software.</li>
<li>Adhere to the Company's and Customer facilities Code of Conduct and policies.</li>
<li>Inform manager of work, site difficulties, and/or fluctuating volumes.</li>
<li>Assist with additional work duties or responsibilities as evident or required.</li>
<li>Consistent application of medical privacy regulations to guard against unauthorized disclosure.</li>
<li>Responsible for managing patient health records.</li>
<li>Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.</li>
<li>Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.</li>
<li>Ensures medical records are assembled in standard order and are accurate and complete.</li>
<li>Creates digital images of paperwork to be stored in the electronic medical record.</li>
<li>Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.</li>
<li>Answering of inbound/outbound calls.</li>
<li>May assist with patient walk-ins.</li>
<li>May assist with administrative duties such as handling faxes, opening mail, and data entry.</li>
<li>Must meet productivity expectations as outlined at specific site.</li>
<li>May schedules pick-ups.</li>
<li>Other duties as assigned.</li>
</ul>
<div>What you will bring to the table:</div>
<ul>
<li>High School Diploma or GED</li>
<li>Must be at least 18 years old.</li>
<li>Ability to commute between locations as needed.</li>
<li>Able to work overtime during peak seasons when required.</li>
<li>Basic computer proficiency.</li>
<li>Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.</li>
<li>Professional verbal and written communication skills in the English language.</li></ul> 
<div></div>
<div>
Bonus points if:</div>
<ul>
<li>Experience in a healthcare environment.</li>
<li>Previous production/metric-based work experience.</li>
<li>In-person customer service experience.</li>
<li>Ability to build relationships with on-site clients and customers.</li>
<li>Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.</li></ul><div> 
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
 
 
This job is not eligible for employment sponsorship. 
 
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. 
 
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. 
 
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. 
<div>
<div><div><div>For more information about how we collect and use your data, please review our Privacy Policy.</div></div></div></div></div></div>

Health Information Specialist I - Temporary

Guidehealth

<div>Company Description 
WHO IS GUIDEHEALTH?
Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by empathy and powered by AI and predictive analytics, Guidehealth leverages remotely-embedded Healthguides&trade; and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealth empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients. 
Job Description 
As a Healthguide, you will be supported by clinical teams in your strengthening of the connection between the patient and their primary care physician/medical practice staff, as well as improving the patient&rsquo;s health and well-being. The Healthguide engages patients and helps them navigate their care, solve their healthcare issues, and improves communication with their medical practice.
WHAT YOU&rsquo;LL BE DOING<ul><li>
Working primarily remotely, Healthguides will be working with the patient&rsquo;s medical practice staff and Guidehealth&rsquo;s Case Management team, to manage a targeted population of patients.</li><li>
Functioning independently and being a highly collaborative team member as an extension of medical practice.</li><li>
Assisting the patient in achieving better health outcomes by addressing their questions and concerns, connecting them with the medical practice, partnering in implementing high-impact care plans and closing care gaps, escalating medical issues, and navigating them to the right resources including assisting with referrals to specialty care and community-based organizations (CBOs).</li><li>
Accurately documenting patients&rsquo; medical history and medical issues in the electronic health record (EHR).</li><li>
Understanding the referral and prior authorization process.</li><li>
Continuously building a trusting, professional, working relationship with assigned medical practices and within the Guidehealth organization.</li><li>
Implementing and meeting assigned Key Performance Indicators to produce a positive patient health outcome, while decreasing medical spend.</li><li>
Utilize effective communication modalities (calls, texts, portals, emails) to engage and schedule high-risk patients.</li><li>
Appropriately escalating medical issues to the Health Guide Registered Nurse, Primary Care Physician Medical practice or Guidehealth leadership.</li><li>
Following all security policies and procedures in order to protect all PHI (Protected Health Information) under Guidehealth&rsquo;s custodianship as well as Guidehealth Intellectual Properties.</li><li>
Position may require compensated travel as needed (10-15%) to clinical sites in the Atlanta, GA area for patient and provider engagement and conducting retinal eye exams with paid training provided.</li></ul> 
Qualifications 
WHAT YOU'LL NEED TO HAVE<ul><li>
Certified or Registered Medical Assistant OR Certified EMT required with 2 or more years of experience.
</li><li>A love for patient coordination to serve people with complex medical and social needs.</li><li>
Willingness to become proficient in motivational interviewing, critical listening skills and behavioral change management that lead to better patient engagement.</li><li>
Strong interpersonal skills with a focus on empathy, patience, professionalism, and respect in all patient, team, and client interactions.</li><li>
Exceptional conversation skills and the ability to precisely document patient interviews leveraging software and in real time.</li><li>
Experience and understanding of medical terminology and the function of a primary care physician practice.</li><li>
Knowledge of the social determinants of health.</li><li>
Demonstrated competency and ability to independently navigate technology using multiple platforms, computer screens, and other technical components (i.e., Electronic Medical Records, care management analytics databases, phone dialing system, Microsoft Office).</li><li>
Proficiency in Microsoft Office: Outlook, Word, Excel</li><li>
Familiarity with a wide variety of electronic health records, such as: eClinicalWorks, EPIC, Athena, Cerner. Ability to balance competing priorities while remaining detail oriented and focused.</li><li>
Exceptional written, visual and verbal communication skills.</li><li>
Ability to track the progress of multiple tasks while ensuring that tasks are completed.</li><li>
Ability to work independently as part of a patient&rsquo;s overall care team under supervision of licensed clinical professionals.</li><li>
Demonstrated ability to work successfully in a remote work environment.</li><li>
Reliable transportation and a valid state driver&rsquo;s license for occasional travel to provider sites.</li><li>
Adherence to patient confidentiality through use of a provided headset during all conversations in a private home office without distraction.</li><li>
Performance of other duties as assigned.</li><li>
Compliance with all Guidehealth policies and procedures.</li></ul> 

Additional Information 
The base pay range for this role is between $21-$24 per hour paid bi-weekly<div></div>
ALIVE with Purpose: How We Thrive at Guidehealth
At Guidehealth, our values come to life in everything we do.<ul><li>
We are Driven by Accountability &mdash; grounded in transparency, reliability, and integrity as we navigate challenges and opportunities alike.</li><li>
Always Growing, Always Learning &mdash; staying curious and continuously improving inspires us to shape a better future for healthcare.</li><li>
With Collaborative Innovation, we solve problems creatively, making every experience better for our employees and the patients we serve.</li><li>
At Guidehealth, Every Voice Matters &mdash; we believe our collective strength is rooted in the unique perspectives of each team member.</li><li>
And through Empathy in Action, we build stronger connections with those who count on us.</li><li>
This is what it means to be ALIVE with purpose. This is how we thrive &mdash; together &mdash; at Guidehealth.</li></ul>

BENEFITS:
While you are hard at work advancing value-based healthcare, we are here to ensure YOU have the care you and your family need and the opportunities for growth and development. Our commitments to you include:<ul><li>
Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs.</li><li>
Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered.</li><li>
Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution.</li><li>
Have Peace of Mind: We provide Life and Disability insurance for those &quot;just in case&quot; moments. Additionally, we offer voluntary Life options to keep you and your loved ones protected.</li><li>
Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times.</li><li>
Take Time for Yourself: We offer paid time off plans helping you achieve work-life balance and meet your personal goals.</li><li>
Support Your New Family: Welcoming a new family member takes time and commitment. Guidehealth offers paid parental leave to give you the time you need.</li><li>
Learn and Grow: Your professional growth is important to us. Guidehealth offers various resources dedicated to your learning and development to advance your career with us.</li></ul>
All full-time employees of Guidehealth who work 30 hours per week or more are eligible for our comprehensive benefits package. Temporary employees and contractors are not eligible for benefits.

COMPENSATION:
The listed compensation range listed is paid bi-weekly per our standard payroll practices. Final base pay decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.

OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT
Diversity, inclusion, and belonging are at the core of Guidehealth&rsquo;s values. We are an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation and identity, national origin, citizenship, religion, marital status, familial status, physical, sensory, or medical disability, Family and Medical Leave, military or veteran status, pregnancy, childbirth or other related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.

OUR COMITTMENT TO PROTECTION OF PATIENT AND COMPANY DATA
This position is responsible for following all Security policies and procedures in order to protect all PHI and PII under Guidehealth&rsquo;s custodianship as well as Guidehealth Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
As a remote-first organization handling sensitive healthcare data, Guidehealth verifies candidate identity at multiple stages of the hiring and onboarding to safeguard patient privacy, data security, and compliance requirements.

REMOTE WORK TECHNICAL REQUIREMENTS 
 
Guidehealth is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet connection, capable of conducting video calls on camera and connecting to various internal and external systems. The required internet speed is a minimum of 100 mbps download, 10 mbps upload. Please run a speed test here to confirm your internet connection meets these requirements.

SECONDARY EMPLOYMENT
At Guidehealth, we value transparency and collaboration as part of our commitment to excellence. As your primary employer, we kindly ask all team members to disclose any secondary employment, regardless of whether it may present a potential conflict of interest.
To ensure smooth teamwork and availability, employees must be accessible during our stated working hours. We foster connection and engagement by asking team members to join virtual meetings with their cameras on.</div>

Remote Medical Assistant- Healthguide

Position Purpose: The objective of Incident/Problem Management is to drive incident lifecycle management in order to reduce the velocity of incidents and mean time to resolution, while increasing overall security of the environment through infrastructure and application hardening. <ul><li>Facilitate security incidents to a prompt resolution</li><li>Identify opportunities to improve overall lifecycle management of products</li><li>Eliminate or reduce the impact of service outages and problems within The Home Depot</li><li>Coordinate and ensure major events are well-communicated and are driven to completion</li><li>Real-time monitoring and notifications of high-profile events</li><li>Instant action on adverse effects</li></ul>Preferred qualifications <ul><li>Experience in Incident, Problem, or Change management</li><li>Experience in ITIL V4 Foundation</li><li>Excellent communication skills</li><li>Ability to de-escalate and lead situations</li><li>Knowledge of IT systems and purpose</li></ul>Responsibilities &sect; Respond to incident engagements &sect; Familiar with ITIL v4 Foundation &sect; Base knowledge of IT systems and purpose &sect; Scope and document all incidents with appropriate parameters &sect; Manage incidents to service restoration including validation &sect; Follow escalation process &sect; Create and assign problem records, when appropriate &sect; Document root cause and no-repeat plans for all assigned problem records &sect; Follow up on problem tasks to completion. &sect; Ensure end-users follow emergency break/fix process for change compliance &sect; Facilitate activities involved in the event management process Key Responsibilities: 100% Deliver Execution, Plans &amp; Aligns, Develop Others - Oversee multiple projects simultaneously; Strategic partner to align solutions to customers expectations Communicate to various levels of business partners; Collaborate with stakeholders, business partners, colleagues, developers and others to deliver high quality solutions; Partner cross-functionally to define assess, communicate, implement, train and change management of projects; Lead, mentor and provide guidance to team members and partners; Serve as SME and perform research/analysis within assigned projects Direct Manager/Direct Reports: This position typically reports to Manager or Sr. Manager This position has 0 Direct Reports Travel Requirements: No travel required. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: 2+ years of previous leadership experience Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: 8 Competencies: Action Oriented Collaborates Drives Engagement Communicates Effectively Customer Focus Drives Results Manages Conflict

Cybersecurity Staff Analyst | Incident & Problem Management (Remote)

PETADATA

<div>
 Position: Technical Project Manager - Platform Solution Management team
 
 
 Location: GA (Hybrid)
 
 
 Experience: 10+ Years
 
 
 Work type: C2C
 
 
 Contract : 6 Months
 
 
 Visa Type: GC and US Citizen, H1B,H4-EAD
 
 
 Role Summary
 
 
 Technical Project Manager responsible for end-to-end delivery of complex enterprise solutions. Acts as a bridge between business and technology teams, driving product roadmap, execution, and stakeholder alignment in a Scaled Agile environment.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Lead and manage large, complex enterprise projects
 </li>
 <li>
 Define and drive product and technology roadmap
 </li>
 <li>
 Plan and execute programs (scope, timeline, resources)
 </li>
 <li>
 Manage stakeholders across business and technology teams
 </li>
 <li>
 Drive Agile delivery (sprint planning, backlog, milestones)
 </li>
 <li>
 Identify and mitigate risks, issues, and dependencies
 </li>
 <li>
 Ensure successful project delivery within timelines and budgets
 </li>
 <li>
 Create and maintain project documentation and progress reports
 </li>
 <li>
 Collaborate with cross-functional teams and external partners
 </li>
 <li>
 Improve processes and project management practices
 </li>
 <li>
 Facilitate communication between business and IT teams
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 <ul>
 <li>
 Technical Project / Program Management
 </li>
 <li>
 Agile / Scrum / SAFe (Scaled Agile)
 </li>
 <li>
 Stakeholder Management
 </li>
 <li>
 Cross-functional Collaboration
 </li>
 <li>
 Product Roadmap / Solution Delivery
 </li>
 <li>
 Risk &amp; Issue Management
 </li>
 <li>
 Resource Planning &amp; Allocation
 </li>
 <li>
 7+ years in Technical Project / Program Management
 </li>
 <li>
 Experience with complex development and integration projects
 </li>
 <li>
 Strong Agile delivery experience
 
 
 </li>
 </ul>
 Business &amp; Functional Skills
 
 
 <ul>
 <li>
 Business Analysis
 </li>
 <li>
 System Analysis
 </li>
 <li>
 Requirements Gathering
 </li>
 <li>
 Process Mapping &amp; Workflow Design
 </li>
 <li>
 Data Mapping
 </li>
 <li>
 Solution Design / Product Vision
 
 
 </li>
 </ul>
 Tools &amp; Technologies
 
 
 <ul>
 <li>
 Jira
 </li>
 <li>
 SQL
 </li>
 <li>
 Excel
 </li>
 <li>
 Miro / Lucidchart
 </li>
 <li>
 Visio
 </li>
 <li>
 Balsamiq
 </li>
 <li>
 Tableau
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 AWS Step Functions
 </li>
 <li>
 Camunda
 
 
 </li>
 </ul>
 
 Preferred Domain
 
 
 
 <ul>
 <li>
 Financial Services
 </li>
 <li>
 Asset Management
 </li>
 <li>
 Banking / Capital Markets
 
 
 </li>
 </ul>
 
 Educational Qualification
 
 
 
 Bachelor s or Master s degree in Computer Science or related field
 
 
 We offer a professional work environment and are given every opportunity to grow in the Information technology world.
 
 
 
 Note
 
 
 
 Candidates are required to attend Phone/Video Call / In-person interviews and after Selection of candidate (He/She) should go through all background checks on Education and Experience.
 
 
 Please email your resume to:divyam@petadata.ai
 
 
 Contact No: 510-279-6980
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Technical Project Manager

Position Purpose: The Program Manager, Online Merchandising supports the planning, coordination, and continuous optimization of key initiatives that enable the success and scalability of Online Merchandising programs and enablement models, including onboarding, training, change enablement, and operational readiness. This role is responsible for coordinating and supporting program lifecycle activities across cross-functional teams, including intake, planning, delivery oversight, adoption, and continuous improvement across multiple initiatives and workstreams that support merchants, program teams, and partner-facing experiences. Serving as a central point of coordination across stakeholders, the Program Manager drives clarity, accountability, and forward progress across workstreams through structured planning, proactive communication, and disciplined risk management. Additionally, the Program Manager partners closely with stakeholders to identify inefficiencies and uncover opportunities for process, tooling, and workflow improvements, translating insights into scalable solutions that enhance program effectiveness and support broader Online Merchandising and digital transformation efforts. Success in this role is demonstrated by consistent delivery of multi-workstream roadmaps, measurable adoption of new processes and tools, and improved onboarding and enablement outcomes. The Program Manager drives reduced cycle time and ambiguity through structured operating rhythms, while maintaining strong stakeholder alignment through clear communication, disciplined execution, and continuous optimization. Key Responsibilities: 35% Program Strategy, Intake &amp; Roadmapping - Own intake, prioritization, and scoping of new initiatives; translate ambiguous requests into clear objectives, success criteria, and execution plans. Partner with stakeholders to identify inefficiencies, gaps, and opportunities for process, tooling, and workflow improvements, translating insights into actionable initiatives. Build and maintain quarterly roadmaps across workstreams, aligning timelines with priorities, dependencies, resourcing, and key business cycles. Partner with stakeholders to align on scope, readiness criteria, and success measures, including training, onboarding, and enablement needs required to support adoption. 30% Program Coordination, Delivery Oversight &amp; Enablement - Develop and maintain integrated program plans and operating rhythms, ensuring clear ownership, alignment, and accountability across stakeholders. Lead working sessions and cross-functional checkpoints; drive accountability and remove blockers through influence. Coordinate program launch readiness across stakeholders, ensuring teams have the tools, training, and resources needed to execute successfully. Oversee post-launch performance by facilitating feedback loops, tracking adoption, and aligning teams on prioritized improvements, including iteration on training and enablement based on user feedback. 20% Stakeholder Management &amp; Executive Storytelling - Develop and execute stakeholder communication plans that clearly articulate changes, impact, timing, and required actions. Deliver concise status updates and executive-ready readouts; proactively escalate risks, tradeoffs, and decisions. Build and maintain strong cross-functional partnerships across Merchandising, Program teams, and Learning &amp; Enablement partners to support program adoption. 10% Measurement, Reporting &amp; Continuous Improvement - Define and track program KPIs and health metrics, including adoption, engagement, enablement effectiveness, and business outcomes where applicable. Analyze performance data and stakeholder feedback to identify root causes and drive continuous improvement across programs, including refinement of onboarding, training, and change enablement approaches. Standardize and maintain program operating tools and artifacts, including templates, playbooks, intake processes, and documentation. 5% Financial/Vendor/Operational Support - Support forecasting, invoice tracking, and budget variance reporting for programs involving external tools, vendors, or services. Direct Manager/Direct Reports: This Position typically reports to Sr Manager, Program Management This Position has 0 direct reports. Travel Requirements: Typically requires overnight travel less than 5% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: Experience coordinating cross-functional programs or initiatives, including planning, delivery oversight, and post-launch optimization Ability to develop and maintain program plans, timelines, and communication cadences to ensure alignment and transparency across stakeholders Experience identifying and managing risks, dependencies, and roadblocks, with the ability to proactively drive resolution and maintain momentum Strong analytical and problem-solving skills, with the ability to translate data and feedback into actionable program improvements Experience defining and tracking program metrics and performance indicators to measure effectiveness and inform decision-making Exposure to change management practices, including supporting adoption of new tools, processes, or workflows Background supporting merchandising, business operations, or enablement functions preferred Strong interpersonal and relationship-building skills, with the ability to influence cross-functional stakeholders and navigate complex team dynamics Demonstrated ability to exercise sound judgment, discernment, and discretion when managing sensitive information and competing priorities Exceptional communication and stakeholder management skills, with the ability to tailor messaging and drive alignment across teams and leadership levels Advanced proficiency in PowerPoint and executive storytelling, with the ability to translate complex concepts into clear, compelling, and visually engaging presentations that inform decision-making Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: No additional education Minimum Years of Work Experience: 2 Preferred Years of Work Experience: 4 Minimum Leadership Experience: No previous leadership experience Preferred Leadership Experience: 1+ year of previous leadership experience Certifications: None Competencies: Action Oriented Collaborates Communicates Effectively Customer Focus Drives Results Manages Conflict

Program Manager, Online Merch

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