office manager

medical assistant

case manager

account manager

accounting manager

case management manager

Volunteers of America- Greater New York, Inc.

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.
<br><br>
We are in search of new talent in the following position…
<br><br>
<b>Position:</b> Case Manager
<br><br>
The Case Manager works with the client to assess their strengths and needs, plan a course of action, link the client to services, counsel the client and monitor progress. Case Manager assures clients receive appropriate, competent, and professional information and advice, referrals, and advocacy services to achieve successful outcomes. May include supervision of direct care staff.
<br><br>
Community Support Systems provides the support, training, and education clients need to maintain psychiatric and medical stability and ultimately obtain permanent housing. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/housing
<br><br>
<b>Location:</b> Wards Island, NY 10035
<br><br>
<b>Minimum Qualifications:</b><br>
<ul>
<li>Associates Degree or 60 college credits courses in Human Services field or High School Diploma or GED with 2 year of relevant shelter experience.</li>
<li>The position also requires a demonstrated ability in verbal and written communication, including basic computer skills.</li>
</ul>
<b>Case Manager Principal Responsibilities:</b><br>
1. Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs.
<br>2. Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings goals. Update the plan with the client as required.
<br>3. Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions.
<br>4. Document case management activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities.
<br><br>
We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:
<br><br>
<ul>
<li>Medical, Dental, & Vision Coverage</li>
<li>Prescription Coverage</li>
<li>Life Insurance</li>
<li>Retirement Plan</li>
<li>Tuition Reimbursement</li>
<li>Paid Time Off, including a Paid Birthday Holiday</li>
</ul>
And much more!
<br><br>
<b>Please note:</b> Benefits for part-time employees may vary.
<br><br>
To learn more about VOA-Greater New York, copy and paste this link into a browser: https://www.voa-gny.org/about
<br><br>
VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!

Case Manager

Morgan & Morgan, P.A.

<div>
 <p>
  <span>
   At Morgan &amp; Morgan, the work we do matters. For millions of Americans, we&rsquo;re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.
  </span>
 </p>
 <p>
  <strong>
   Summary
  </strong>
 </p>
 <p>
  We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Daily interaction with existing and potential clients, via telephone and in person
  </li>
  <li>
   Order medical records from providers and communicate with clients and providers during the course of treatment
  </li>
  <li>
   Obtain documents necessary to support injury and/or liability positions
  </li>
  <li>
   Interact with insurance carriers and healthcare providers to secure records and account balances
  </li>
  <li>
   Work directly with multiple coworkers involved in the management and support of case files
  </li>
  <li>
   Maintain organized case files
  </li>
  <li>
   Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
  </li>
  <li>
   Interact with attorneys and present case synopsis when required
  </li>
  <li>
   Manage case files from intake to closing under the direction of an attorney
  </li>
  <li>
   Performs other related duties as assigned to meet the needs of the business
  </li>
 </ul>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree (preferred)
  </li>
  <li>
   Prior experience as a Personal Injury Case Manager or Prelitigation Paralegal (strongly preferred)
  </li>
  <li>
   At least 2 years of working in a legal position or insurance adjuster experience (strongly preferred)
  </li>
  <li>
   Ability to be a team player and follow procedures
  </li>
  <li>
   Proactive interaction with clients, insurance companies and medical providers
  </li>
  <li>
   Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
  </li>
  <li>
   Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
  </li>
  <li>
   Strong writing and communication skills along with attention to detail
  </li>
  <li>
   Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm
  </li>
  <li>
   <strong>
    Remote and/or hybrid not eligible
   </strong>
  </li>
 </ul>
 <p>
 </p>
 <p>
  Salary Range: $65,000 USD - $85,000 USD
 </p>
 <p>
  <strong>
   Benefits
  </strong>
 </p>
 <p>
  <span>
   Morgan &amp; Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.&nbsp; For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,&nbsp; paid time off and paid holidays.
  </span>
 </p>
 <p>
  <strong>
   Equal Opportunity Statement
  </strong>
 </p>
 <p>
  <span>
   Morgan &amp; Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
  </span>
 </p>
 <p>
  <strong>
   E-Verify
  </strong>
 </p>
 <p>
  <span>
   This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.&nbsp;&nbsp;&nbsp;
  </span>
 </p>
 <p>
  <strong>
   Privacy Policy
  </strong>
 </p>
 <p>
  <span>
   Here is a link to Morgan &amp; Morgan's privacy policy.
  </span>
 </p>
</div>


Odyssey House

<div>
 Title: OMH Case Manager
 <br/>
 <br/>
 Reports to: Program Director
 <br/>
 <br/>
 Department: Clinical
 <br/>
 <br/>
 Location: 52 East 126th St. New York, NY 10035
 <br/>
 <br/>
 <strong>
  Our Mission
  <br/>
  <br/>
 </strong>
 Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There&rsquo;s more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for your mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future.
 <br/>
 <br/>
 If that sounds different than other treatment programs, you&rsquo;re right. Because Odyssey is where recovery gets real.
 <br/>
 <br/>
 <strong>
  Major Functions
  <br/>
  <br/>
 </strong>
 An Office of Mental Health (OMH) Housing Case Manager plays a crucial role in assisting individuals with mental health challenges to secure and maintain stable housing. The primary responsibilities include conducting assessments, developing personalized service plans, connecting clients with necessary services, and ensuring compliance with housing regulations. The role requires a combination of direct client support, coordination with service providers, and administrative tasks to promote clients' independence and well-being.
 <br/>
 <br/>
 <strong>
  Specific Duties &amp; Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Client Assessment and Service Planning: Conduct comprehensive assessments to identify clients' housing and support needs. Develop individualized service plans with short-term and long-term goals, regularly reviewing and updating them to ensure they meet clients' evolving needs.
  </li>
  <li>
   Service Coordination: Connect clients to essential services, including medical care, mental health support, substance use treatment, legal assistance, and entitlement programs. Act as a liaison between clients and external organizations to advocate for their needs.
  </li>
  <li>
   Direct Support and Monitoring: Provide ongoing support through regular home visits (at least one per month) and telephone contacts. Monitor clients' progress toward their goals, document interactions, and adjust service plans as necessary.
  </li>
  <li>
   Crisis Intervention: Respond to crisis situations promptly, employing de-escalation techniques and coordinating with appropriate services to ensure clients' safety and stability.
  </li>
  <li>
   Documentation and Compliance: Maintain accurate and up-to-date case records, including service plans, progress notes, and other required documentation. Ensure all activities comply with OMH guidelines and regulations, preparing for audits as necessary.
  </li>
  <li>
   Client Empowerment: Assist clients in developing life skills necessary for independent living, such as budgeting, cooking, and community navigation. Provide education on tenants' rights and responsibilities to promote self-sufficiency
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  REQUIREMENTS: EDUCATION AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A bachelor's degree in social work, psychology, or a related field is typically required.
  </li>
  <li>
   At least one to two years of experience in case management or working with individuals with mental health disorders.
  </li>
  <li>
   Experience in housing assistance and knowledge of OMH programs are preferred.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  In Addition, Odyssey House Offers
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A 35-hour work week (as opposed to a 40-hour work week)
  </li>
  <li>
   Vacation Plan and Holiday Schedule
  </li>
  <li>
   Life Insurance
  </li>
  <li>
   Medical Insurance (Two Plans)
  </li>
  <li>
   Dental and Vision Insurance
  </li>
  <li>
   Additional Insurance Coverages (hospitalization, accidental, critical illness coverage)
  </li>
  <li>
   Long-Term &amp; Short-Term Disability
  </li>
  <li>
   Flexible Spending Account/Health Reimbursement Account
  </li>
  <li>
   403(b) Plan
  </li>
  <li>
   Corporate Counseling Associates (CCA) EAP benefit
  </li>
  <li>
   Ability Assist Counseling Services (through The Hartford)
  </li>
  <li>
   Commuter Benefits
  </li>
  <li>
   Educational Assistance Programs
  </li>
  <li>
   Special shopping discounts through ADP Marketplace and PlumBenefits
  </li>
  <li>
   RUFit?! Fitness Program
  </li>
  <li>
   Pet Insurance
  </li>
  <li>
   Legal Assistance
  </li>
  <li>
   Optum Financial Service through ConnectYourCare
  </li>
  <li>
   Benefit Advocacy Center through Gallagher
   <br/>
   <br/>
  </li>
 </ul>
 Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.
</div>


Children's Aid

<div><p><b>$27.47 - $30.22 / hour</b></p>
<p><b>
Position Summary:</b> The Family Wellness Program provides comprehensive trauma-informed services to families who are affected by intimate partner violence. Our goal is to help those who have experienced physical, emotional, or other forms of abuse to establish long-term safety and heal from the effects of trauma. The Case Manager/Advocate will assist families, city-wide, who have been affected by intimate partner violence to obtain any and all services needed to gain safety and stability. Case Manager will report to the Director of Clinical IPV Services.</p>
<p><b>
 </b><b>Essential Duties:</b></p>
<ul>
<li>Understand and promote the organization&rsquo;s Mission, Vision, and Core Values to ensure alignment with organizational policies and procedures.</li>
<li>Provide crisis intervention, safety planning, comprehensive case management, and short-term counseling for survivors of intimate partner violence.</li>
<li>Conduct comprehensive intake and needs assessments for survivors of intimate partner violence and their families.</li>
<li>Provide clients with crisis counseling and short-term counseling as needed.</li>
<li>Assist with obtaining services including, but not limited to safe housing, public benefits, emergency financial assistance, health care, intimate partner violence counseling, mental health services, substance abuse services, educational services, legal advocacy and representation, and other needed services.</li>
<li>Complete referrals and follow-up on services.</li>
<li>Make phone calls and write letters to advocate on behalf of clients.</li>
<li>Assist clients in completing applications, filing claims for Office of Victim Services compensation, and applying for and advocating for benefits available.</li>
<li>Assist clients in applying for emergency assistance through the New York Times Neediest Cases fund, in collaboration with Children&rsquo;s Aid&rsquo;s Office of Client Advocacy.</li>
<li>Accompany clients with appointments related to accessing services.</li>
<li>Complete all documentation in a timely manner and adhere to contractual expectations.</li>
<li>Track contractual data in real-time for quarterly reporting.</li>
<li>Keep comprehensive client files with all relevant information for audit purposes.</li>
<li>Maintain multiple databases for internal and external reporting and monitoring.</li>
<li>Conduct community outreach, including program presentations and client workshops.</li>
<li>Attend all relevant Children&rsquo;s Aid and Family Wellness Program meetings and peer supervision.</li>
<li>Maintain open communication with supervisors and team members.</li>
<li>Provide training and consultation as needed.</li>
<li>Ability to meet with clients in our offices in Central Harlem and the South Bronx.</li>
<li>Collaborate with other service providers internally and externally as needed.</li>
<li>Perform other administrative and program support functions as needed.</li>
<li>Performs other duties as assigned.</li>
</ul>
<p><b>Minimum Qualifications:</b></p>
<ul>
<li>Bachelor&rsquo;s degree required.</li>
<li>Bilingual Spanish/English.</li>
</ul>
<p><b>Key Competencies:</b></p>
<ul>
<li>Strong organizational skills.</li>
<li>Ability to function independently and also work on a team.</li>
<li>Ability to work evenings as needed and maintain a flexible work schedule.</li>
<li>Strong oral and written communication skills.</li>
<li>Ability to take on a wide range of administrative tasks.</li>
<li>Training and experience in case management and/or working with survivors of intimate partner violence in a trauma informed setting; Knowledge of the New York City domestic violence service system, public benefits, child welfare, housing system, and other social services.</li>
<li>Knowledge of the New York City intimate partner violence service system, public benefits, child welfare, housing system, and other social services.</li>
</ul>
<p>It is the policy of Children's Aid to provide equal employment opportunity to all employees and applicants for employment and is dedicated to maintaining a work environment that is free from harassment and discrimination. Children's Aid will not tolerate discrimination, harassment, or retaliation on any basis, including race, creed, color, national origin, ethnicity, alienage or citizenship status, gender/sex (including pregnancy), disability, religion, source of income, sexual orientation, gender identity or expression, age, familial status, caregiver status, military status, marital or partnership status, status as a victim of domestic violence, sexual violence or stalking, predisposing genetic characteristics, arrest or conviction record, credit history, unemployment status or any other characteristic protected by federal, state or local law. Children&rsquo;s Aid is committed to complying with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</p>
<p>
Children&rsquo;s Aid will conduct a prompt and thorough investigation of all allegations of discrimination, harassment, retaliation, or any violation of the Equal Employment Opportunity Policy in a confidential manner and will take appropriate corrective action, if and where warranted. Children&rsquo;s Aid prohibits retaliation against employees who provide information about, complain about, or assist in the investigation of any complaint of discrimination or violation of the Equal Employment Opportunity Policy.</p>
<p>
The incumbent is expected to work a schedule, whether in-person or hybrid, as determined by the department's needs to facilitate effective collaboration with the team. This flexibility is essential for maintaining seamless communication, fostering teamwork, and ensuring the smooth operation of the department's processes. The position's requirements are subject to periodic review and adjustment based on organizational needs and changes in work dynamics.</p></div>

Case Manager (Intimate Partner Violence)

CAMBA

<div>
 <p>
  <strong>
   Who We Are:&nbsp;
  </strong>
  CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive.&nbsp; We take a comprehensive approach by offering more than 180 integrated programs in: Education &amp; Youth Development, Family Support, Job Training &amp; Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth.&nbsp;CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.
 </p>
 <p>
 </p>
 <p>
  <strong>
   Program Description
  </strong>
 </p>
 <p>
  Health Home Plus (HH+) is an intensive Health Home Care Management (HHCM) service established for defined populations with Serious Mental Illness (SMI) who are enrolled in a Health Home (HH) serving adults.
 </p>
 <p>
  <strong>
   Position: Project Coordinator
  </strong>
 </p>
 <p>
  <strong>
   Reports To: Program Manager
  </strong>
 </p>
 <p>
  <strong>
   Location: 2244 Church Ave, Brooklyn, NY 11226 with hybrid schedule available
  </strong>
 </p>
 <p>
  <strong>
   What The Project Coordinator Does:
  </strong>
 </p>
 <p>
  The person filling this position is responsible for: aiding qualified individuals who require social service assistance. This includes interviewing and evaluating clients, formulating service plans and goals, in order to aid clients in meeting their Mental Health and Medical needs. This should be done through the use of appropriate community resources/referrals. Field work is mandatory, each client must be seen a minimum of 2 times per month or as needed, specific to client need.&nbsp; Project Coordinators are expected to provide intensive case management services to select populations&nbsp;
  <em>
   (as defined by the New York State Department of Health)&nbsp;
  </em>
  who also have a Serious Mental Illness (SMI) and are enrolled in a Health Home (HH) serving adults. Case Management services are provided for a period of up to 1 year, possibly longer, dependent on client need.
 </p>
 <ul>
  <li>
   Carry and maintain a caseload of up to 20 clients, providing assessments, developing care plans, provide service referral/navigation, and crisis intervention, as needed
  </li>
  <li>
   Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information
  </li>
  <li>
   Conduct required field work. All clients must be seen, in-person, a minimum of two times per month. Additional visits may be required depending on client need
  </li>
  <li>
   They would also require two additional telephonic calls, for a total of 4 encounters per month
  </li>
  <li>
   Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency
  </li>
  <li>
   Recommend and implement strategies to persuade clients to participate more fully in this process
  </li>
  <li>
   Monitor clients&rsquo; progress toward their service plans goals via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via service plan outcomes and detailed progress notes (i.e. time of service, type of service, etc.)
  </li>
  <li>
   Act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, entitlements, etc
  </li>
  <li>
   Escort clients to appointments (educational, medical, social service, etc.)
  </li>
  <li>
   Follow-up with clients for a period of time after successful completion of their primary goals to assure client stability
  </li>
  <li>
   As necessary reach out and market the program to the community in order to recruit clients
  </li>
  <li>
   As needed prescreen clients over the telephone for eligibility and may schedule appointments for possible enrollment
  </li>
  <li>
   Assist clients in completing applications for benefits and entitlements and may process applications on clients&rsquo; behalf as needed
  </li>
  <li>
   Other duties as assigned
  </li>
 </ul>
 <p>
 </p>
 <p>
  <strong>
   Education, Licenses and/or Certifications Required:
  </strong>
 </p>
 <ul>
  <li>
   A Master&rsquo;s degree in one of the qualifying fields and one (1) year of Experience; OR
  </li>
  <li>
   A Bachelor&rsquo;s degree in one of the qualifying fields and two (2) years of Experience; OR
  </li>
  <li>
   A Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and two (2) years of Experience;
  </li>
  <li>
   A Bachelor&rsquo;s degree or higher in ANY field with either: three (3) years of Experience, or two (2) years of experience as a Health Home care manager serving the SMI or SED population
  </li>
 </ul>
 <p>
  <em>
   *Qualifying fields include education degrees featuring a major or concentration in: social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy,&nbsp;
  </em>
  <em>
   counseling, community mental health, child and family studies, sociology, speech and hearing or other human services field.
  </em>
 </p>
 <p>
  <strong>
   Minimum Experiences and Skills Required:
  </strong>
 </p>
 <ul>
  <li>
   Providing direct services to people with Serious Mental Illness, developmental disabilities, alcoholism or substance abuse, and/or children with SED; OR
  </li>
  <li>
   Linking individuals with Serious Mental Illness, children with SED, developmental disabilities, and/or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and financial services)
  </li>
  <li>
   Strong communication skills are required, as you must be able to effectively communicate with resistant or difficult clients
  </li>
  <li>
   Candidates will also be expected to conduct care conferences with medical providers from different specialties
  </li>
  <li>
   Strong written skills are required
  </li>
  <li>
   Time management is essential, candidates are expected to handle competing priorities in a timely fashion
  </li>
  <li>
   Candidates must have the ability to work with Microsoft Office; Word, Excel etc. and also utilize web-based reporting platforms
  </li>
 </ul>
 <p>
  <strong>
   Preferred Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bi-lingual English and Spanish
  </li>
 </ul>
 <p>
  <strong>
   Compensation
  </strong>
  : $62,593 annually
 </p>
 <p>
  <strong>
   Status:&nbsp;
  </strong>
  Full-time (35 hours per week)
  <br/>
  <strong>
   Benefits
  </strong>
  : CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.
 </p>
 <p>
  CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.
 </p>
</div>


Case Manager, Health Home Plus

NY Common Pantry

<p></p><div><p>JOB DESCRIPTION</p><p>
Part-Time Bilingual Help 365 Case Manager (English/Mandarin/Cantonese)</p><p>
Location: New York, NY</p><p>
New York Common Pantry is one of the city&rsquo;s largest hunger relief organizations, providing food assistance, case management services, senior food provision, nutrition education, and hygiene services. We are a dynamic, mission-driven organization experiencing rapid growth and expansion.</p><p>
NYCP is a poverty-fighting organization that reduces hunger and promotes dignity, health, and self-sufficiency by using a holistic approach. Last year, we assisted over 764,000 visitors, served over 11.7 million meals, and accessed $10.7 million in public benefits resources for our guests. Through an array of programs that we offer, we look to establish long-term stability for those we serve.</p><p>
The Part-Time Bilingual Help 365 Case Manager (English/Mandarin/Cantonese) will assist with new individuals/families and existing Pantry Members to process intakes for the Choice Pantry Manhattan program. This role will provide the membership cards and orient the members on the rules and regulations of the program. During the intake or re-certification process the Part-Time Bilingual Help 365 Case Manager (English/Mandarin/Cantonese) will also conduct screenings for entitlements and/or benefits; assist with acquiring benefits such as Food Stamps, Medicaid, Public Assistance, or Social Security Supplemental Income or make employment referrals; confirm acquisition of benefits and/or entitlements; and provide assistance with accessing the appropriate resources to prevent families from being evicted from their homes.</p><p>
The Part-Time Bilingual Help 365 Case Manager (English/Mandarin/Cantonese) will report to the Social Services Program Manager at the 8 East 109th Street, New York, NY 10029 location. The schedule for this position is Tuesday - Saturday, 9 am to 3 pm. This is a part-time, non-exempt position, scheduled for up to 28 hours per week.</p><div></div><div><br>
Responsibilities:</div><ul><li><div>
Conduct intake assessments for all new clients of New York Common Pantry and provide emergency pantry assistance as needed.</div></li><li><div>
Screen clients using the ACCESS NYC benefits screening tool to determine eligibility for public benefits and entitlements.</div></li><li><div>
Educate clients on available benefits and collaborate with them to identify which services to pursue through Help 365 case management.</div></li><li><div>
Assist with and track applications for public benefits, including SNAP (Food Stamps) through the Human Resources Administration, ensuring timely follow-up.</div></li><li><div>
Verify and document receipt of benefits and entitlements for each client.</div></li><li><div>
Create and maintain accurate Pantry Membership records to support ongoing supplemental food assistance.</div></li><li><div>
Perform annual recertifications and re-screenings to ensure continued eligibility for services and benefits.</div></li><li><div>
Resolve membership-related issues, including lost, inactive, or incorrect membership cards.</div></li><li><div>
Maintain accurate, timely, and confidential case records in the client database.</div></li><li><div>
Other responsibilities as assigned.</div></li></ul><h1 class="jobSectionHeader"><b>
Qualifications</b><b>:</b></h1><ul><li><div>
Full professional proficiency in both English and Mandarin/Cantonese is required.</div></li><li><div>
Bachelor&rsquo;s degree in Social Work, Human Services, or a related field preferred; equivalent work experience preferred.</div></li><li><div>
Commitment to helping the communities in need and NYCP&rsquo;s work and mission.</div></li><li><div>
Strong knowledge of public benefits, entitlements, and related systems.</div></li><li><div>
Experience with case management databases strongly preferred.</div></li><li><div>
Proficiency in Microsoft Office Suite and Google Workspace (Google Drive, Docs, Sheets).</div></li><li><div>
Strong data entry and spreadsheet skills, with the ability to learn new systems and software quickly.</div></li><li><div>
Solid computer literacy and general administrative/clerical skills.</div></li><li><div>
Ability to work effectively with diverse populations in a respectful and culturally competent manner.</div></li><li><div>
Strong multitasking skills and ability to work efficiently in a fast-paced, high-traffic environment.</div></li><li><div>
Excellent customer service, communication, and interpersonal skills.</div></li></ul><p>
This is not an exhaustive list of all responsibilities, duties, skills, efforts or requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This description does not constitute a contract of employment and NYCP may exercise its employment-at-will rights at any time.</p><p>
New York Common Pantry is an Equal Opportunity Employer and is committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law.</p><p>
Pay: $21.50/hour</p><div></div><div><br>
Benefits:</div><ul><li><div>
Paid Holidays</div></li><li><div>
Paid Time Off, including Vacation, Personal, and Sick</div></li><li><div>
403(b) Retirement Plan</div></li><li><div>
Employer Paid Life Insurance and Long-Term Disability</div></li><li><div>
Voluntary Life Insurance</div></li><li><div>
Voluntary Pet Insurance</div></li><li><div>
Pre-tax Transit benefits</div></li></ul></div><p></p>

PT Bilingual Help 365 Case Manager (E/M/C)

ACMH, INC.

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  Position:
 </strong>
 Senior Case Manager/Case Manager, Sabra Goldman House (SGH)
 <br/>
 <br/>
 <strong>
  Function:
 </strong>
 Provides case coordination and delivers community rehabilitation services.
 <br/>
 <br/>
 <strong>
  Reports to:
 </strong>
 Program Director, SGH
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Queens (Queens Village)
 <br/>
 <br/>
 <strong>
  Schedule:
 </strong>
 Tuesdays through Saturdays (11:00am-7:00pm)
 <br/>
 <br/>
 <strong>
  Tasks
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Conducts home visits on a regular basis for assigned caseload.
  </li>
  <li>
   Obtains psychosocial histories and conducts functional skills assessments.
  </li>
  <li>
   Establishes and maintains liaison with primary provider of psychiatric care.
  </li>
  <li>
   Assures access to psychiatric, substance abuse and medical services, and entitlement benefits.
  </li>
  <li>
   Administers standardized health screening tools
  </li>
  <li>
   Monitors client medication, including adherence and side-effects.
  </li>
  <li>
   Develops an individualized rehabilitation plan (Service/Support Plan) in accordance with client needs, strengths, and goals and in consultation with the treatment team and others of the client&rsquo;s choice.
  </li>
  <li>
   Delivers community rehabilitation services according to individual need, including: Assertiveness/Self-Advocacy Training, Community Integration Services/Resource Development, Daily Living Skills Training, Health Services, Medication Management Training, Parenting Training, Rehabilitation Counseling, Skill Development Services, Socialization, Substance Abuse Services, and Symptom Management.
  </li>
  <li>
   Documents client response to service, progress and regressions, and regularly updates the Service/Support Plan.
  </li>
  <li>
   Trains clients in safety procedures and conducts fire drills and self-preservation tests.
  </li>
  <li>
   Prepares residents for transition to independent living and makes necessary referrals.
  </li>
  <li>
   Facilitates crisis intervention in the event of an emergency.
  </li>
  <li>
   Staffs Emergency Phone on a rotating basis.
  </li>
  <li>
   Maintains client charts and submits necessary notes and reports, including incident reports, in compliance with agency procedures.
  </li>
  <li>
   Oversees maintenance of apartments, inventories furniture, and alerts program director of maintenance problems.
  </li>
  <li>
   Attends in-service training as requested by supervisory personnel.
  </li>
  <li>
   Provides coverage as needed for other staff on the program team.
  </li>
  <li>
   Serves as &ldquo;Qualified Mental Health Staff Person&rdquo;
  </li>
  <li>
   Duties as assigned by supervisor.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Sr. Case Manager Qualifications and Salary Information:
 </strong>
 M.A. in psychology or a human service related field. B.A. in psychology or a human service related field with a minimum of 3 years of experience providing direct care in human services. Experience working with adults with serious mental illness preferred. Strong written and verbal communication skills. Master&rsquo;s Degree preferred.
 <br/>
 <br/>
 <strong>
  Single Site SCM Salary
 </strong>
 <strong>
  :
 </strong>
 $58,034 plus generous benefits
 <br/>
 <br/>
 <strong>
  Case Manager Qualifications and Salary Information:
 </strong>
 B.A. in psychology or a human service related field. A.A. degree in psychology or a human service related field with a minimum of 3 years of experience providing direct care in human services. Experience working with adults with serious mental illness preferred. Strong written and verbal communication skills.
 <br/>
 <br/>
 <strong>
  Single Site CM Salary
 </strong>
 <strong>
  :
 </strong>
 $50,078 plus generous benefits
 <br/>
 <br/>
 Please include a resume, cover letter and contact information for 3 professional references.
 <br/>
 <br/>
 ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers and is a leader in the provision of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. ACMH is committed to becoming an anti-racist organization and seeks to promote actionable change to create an intentional culture of equity at individual, interpersonal and institutional levels.
 <br/>
 <br/>
 For more information, visit our website: www.acmhnyc.org
 <br/>
 <br/>
 <em>
  ACMH is an equal opportunity employer and does not discriminate in employment decisions based on race, color, creed, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, mental or physical disability, marital status, veteran status or citizenship status.
 </em>
</div>


Sr Case Manager/Case Manager, Sabra Goldman House (SGH)

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