case manager

assistant project manager Jobs in New York

assistant project manager

certified medical assistant Jobs in New York

certified medical assistant

executive assistant office manager Jobs in New York

executive assistant office manager

ap manager

case management manager

Volunteers of America- Greater New York, Inc.

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.
<br><br>
We are in search of new talent in the following position…
<br><br>
<b>Position:</b> Case Manager
<br><br>
The Case Manager is a key provider of services within Volunteers of America’s Case Management Model. The Case Manager works with the client to assess their strengths and needs, plan a course of action, link the client to services, counsel the client and monitor progress. S/he must assure that clients receive appropriate, competent and professional information and advice, referrals and advocacy services to achieve successful outcomes. May include supervision of direct care staff.
<br><br>
Empower Residence is a 24/7 transitional housing program for women, operating under HRA/DSS guidelines. As an enhanced shelter, we support residents facing challenges such as mental health needs, substance use, unemployment, and poverty. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/services/housing
<br><br>
<b>Location:</b> New York, NY 10023
<br><br>
<b>Minimum Qualifications:</b><br>
<ul>
<li>Associate's degree or 60 college credits courses in Human Services field, or High School Diploma or GED with 2 years of relevant shelter experience.</li>
<li>The position also requires a demonstrated ability in verbal and written communication, including basic computer skills.</li>
</ul>
<b>Case Manager Principal Responsibilities:</b><br>
1. Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs.
<br>2. Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings goals. Update the plan with the client as required.
<br>3. Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions.
<br>4. Document case management activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities.
<br>We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:
<br><br>
<ul>
<li>Medical, Dental, & Vision Coverage</li>
<li>Prescription Coverage</li>
<li>Life Insurance</li>
<li>Retirement Plan</li>
<li>Tuition Reimbursement</li>
<li>Paid Time Off, including a Paid Birthday Holiday</li>
</ul>
And much more!
<br><br>
<b>Please note:</b> Benefits for part-time employees may vary.
<br><br>
To learn more about VOA-Greater New York, copy and paste this link into a browser: https://www.voa-gny.org/about
<br><br>
VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!

Case Manager

Neighborhood Association for Inter-Cultural Affairs

<div><p>Join a team where your professional growth directly impacts vulnerable families across New York City by providing crucial housing services and eviction prevention legal support that helps clients achieve permanent, stable housing.</p><p>
At NAICA, we&rsquo;re committed to being an employer of choice by attracting top talent, fostering an engaging work environment, and providing the support you need to advance your career while making a meaningful difference in people&rsquo;s lives.</p><p><b><br>
Title</b><b>:</b> Case Manager</p><p><b>
Location</b><b>:</b> New York Metropolitan Area</p><p><b>
Reports to</b><b>:</b> Case Manager Supervisor</p><p><b>
Pay Range:</b> $24.37 - $26.37 per hour (effectively $45,000 - $48,000 per year)</p><p><b>
FLSA Status</b><b>:</b> Non Exempt</p><p><b>
Status</b><b>:</b> Full-time (35 hour per week)</p><p></p><p><b><br>
Role Summary</b><b>:</b> We are seeking a compassionate and dedicated Case Manager to join our team. The successful candidate will provide a comprehensive range of on-site, person-centered, and strengths-based services to a caseload of approximately 20-25 clients. Your primary objective will be to empower individuals to lead fulfilling lives within the community. As a Case Manager, you will play a pivotal role in client counseling, intakes, case management, and providing essential aftercare services. Collaborating with colleagues is key to meeting the diverse needs of your caseload and achieving program success while aligning with NAICA's core purpose, values, and vision.</p><p><b>
Primary Job Responsibilities/Duties</b><b>:</b></p><p>
The Case Manager's role encompasses, but is not limited to:</p><ul><li>
Conducting initial intake assessments and promptly addressing critical needs.</li><li>
Utilizing assessment tools, such as CARES, to identify support service requirements and make immediate referrals.</li><li>
Orienting clients to the shelter program, its requirements, and potential consequences.</li><li>
Developing Independent Living Plans (ILPs) in coordination with other Social Service providers, ensuring the delivery of comprehensive support services.</li><li>
Assisting non-working clients in accessing Public Assistance.</li><li>
Completing psycho-social assessments within the first 30 days of intake.</li><li>
Monitoring and tracking client progress.</li><li>
Empowering clients to actively participate in their own planning and goal setting.</li><li>
Conducting regular meetings with clients (weekly/bi-weekly or as needed).Referring clients for job development opportunities if appropriate.</li><li>
Connecting clients with suitable resources to help them achieve their goals.</li><li>
Meeting with clients to address challenges, successes, and strengthen their capacity for long-term self-sufficiency.</li><li>
Maintaining thorough client files, documenting conversations, warnings, and progress reports, while preserving confidentiality.</li><li>
Reporting critical incidents immediately to the Site Director/Director of Social Services.</li><li>
Collaborating closely with other Housing Specialists and Employment staff to identify client readiness for employment and housing.</li><li>
Treating all clients, visitors, and employees with kindness, respect, and dignity.</li><li>
Serving as an advocate for clients when necessary.</li><li>
Providing periodic case management and counseling, extending one year beyond the client's departure.</li><li>
Establishing and nurturing connections with other programs and units within the organization to facilitate inter-agency referrals.</li><li>
Escorting clients to housing viewings, DHS or HRA appointments as required.</li><li>
Facilitating suitable housing placements for clients.</li><li>
Ensuring that case notes are completed within 24 hours after client meetings.</li><li>
Offering support as a substitute for other staff when needed.</li><li>
Performing general clerical duties.</li></ul><p></p><p><b><br>
Physical Requirements</b><b>:</b></p><ul><li>
Ability to walk, stand, kneel, crouch, and bend over.</li><li>
Ability to lift, reach, and handle objects weighing up to 25 pounds.</li><li>
Ability to sit at a desk and work on a computer for prolonged periods.</li><li>
Ability to travel to different locations within New York City, as needed.</li></ul><p></p><p><b><br>
Work Environment / Schedule</b> <b>Requirements</b><b>:</b>.</p><ul><li>
Staff must continue working past their shift unless relieved by another staff member or authorized to leave by a supervisor. Ability to sit at a desk and work on a computer for prolonged periods.</li><li>
May be required to work on or during evenings, weekends, and holidays.</li></ul><p></p><p><b><br>
Qualifications</b><b>:</b></p><ul><li>
Bachelor&rsquo;s degree in social work, psychology, sociology, or a related field with at least 2 years of direct social service experience.</li><li>
Associate degree in human services or a related field with a minimum of 4 years of direct social service experience.</li><li>
High School Diploma/General Equivalent Diploma with a minimum of 8 years of direct social service experience.</li><li>
Exceptional interpersonal skills, with the ability to balance compassion and firmness while always maintaining confidentiality.</li><li>
Proficiency in navigating community resources.</li><li>
Strong problem-solving abilities, decision-making skills, conflict resolution expertise, and active listening.</li><li>
Capacity to remain composed in crisis situations.</li><li>
Demonstrated ability to collaborate effectively with diverse groups.</li><li>
Proven capability to manage multiple tasks efficiently under pressure.</li><li>
Outstanding organizational skills, attention to detail, and efficiency.</li><li>
Possessing maturity, integrity, and sound judgment.</li><li>
Must be able to read, speak, write, and understand English for administrative purposes.</li><li>
Must pass drug screening to be appointed.</li><li>
This position may be subject to a series of investigations before and after appointment.</li></ul><p></p><p><b><br>
Equal Employment Opportunity</b></p><p>
NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited.</p><p>
Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to HumanResources@naicany.org with the Subject &ldquo;Reasonable Accommodation Request.&rdquo;</p><p></p><p><b><br>
Competitive Benefits Package</b></p><ul><li>
Comprehensive Health, Dental and Vision Benefits for full-time employees</li><li>
403(b) Retirement Savings Plans</li><li>
Loan Forgiveness Programs for eligible employees</li><li>
Paid Holidays and Vacation</li><li>
Paid Time-off</li><li>
Vol Life Insurance and AD&amp;D</li><li>
Term Life and AD&amp;D insurance</li><li>
Long Term Disability</li><li>
Employee Assistance Program support (EAP)</li><li>
Commuter Benefits Program</li><li>
Aflac: Short-Term Disability, CA, Accident and Hospital</li><li>
Employee Discount Program</li></ul><p></p><p><b><br>
False Statements</b></p><p>
Misrepresentation of your experience, skills, education, or other qualifications, or submission of false/fraudulent information or documentation during or after the application process may result in the rejection of your application or termination of your employment.</p><p></p><p><b><br>
At-Will Employment Disclaimer</b></p><p>
While we sincerely hope to form a long and mutually beneficial working relationship, NAICA is an at-will employer. Therefore, employment is subject to termination at any time, with or without notice or cause, at the discretion of you or the organization.</p></div><p></p>

Housing Works

<div><p><b>Compensation Range: $24/hr - $26/hr commensurate with experience</b></p><br>
<p></p>
<p><b>
Benefits:</b>
<br>
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.</p><br>
<p></p>
<p><b>
Overview:</b></p>
<p>
The Case Manager will conduct intake interviews, care plan development, care coordination, referral services, substance use counseling coordination, health education, and social services navigation to members with substance use and other chronic health conditions. Other interventions are Healthy Conversations, AOD Counseling and Seeking Safety education as eligibility to deliver them allows. The Case Manager will act as an intermediary between providers and members &ndash; serving in numerous roles such as educator, evaluator, service coordinator, community resource researcher, and more.
</p><p>This role will work with Ryan White and Harm Reduction prevention services for high-risk of HIV populations. This position is scheduled for 9AM to 5PM from Monday to Friday</p><br>
<p></p>
<p><b>
Responsibilities:</b></p>
<p>
Primary:</p>
<ul>
<li>Completes initial assessment as needed and reassessments on all assigned clients in a timely manner in-order to develop individualized treatment goals for each client.</li>
<li>Establishes treatment goals and objectives with clients as part of the interdisciplinary team.</li>
<li>Provides case management services including but not limited to weekly and monthly progress summaries, quarterly assessments, quarterly care planning, counseling, outreach, case conferences, advocacy, referrals (on-site &amp; off-site) and discharge planning.</li>
<li>Facilitates harm reduction individual and group services as needed.</li>
<li>Attends weekly/bi-weekly supervision meetings as agreed upon by the Program Coordinator.</li>
<li>Ensure timely submission of clinical documentations to care organizations for uninterrupted services.</li>
<li>Coordinate transitional care from inpatient service to other settings as per care plan.</li>
<li>Coordinate detox referrals and transportation services as needed.</li>
<li>Conduct prescreening and intake assessment interventions with eligible individuals as needed.</li>
<li>Able to educate participants on Harm Reduction intervention and services.</li>
<li>Conduct overdose prevention education and Narcan dispensation as needed.</li>
<li>Work collaboratively with team members to provide outreach and engagement too hard to reach clients.</li>
<li>Maintain documentation and update care plans at specific time intervals or as needed in Housing Works and Health Home electronic medical records system.</li>
<li>Assists clients to navigate the health insurance system including the AIDS Drug Assistance Program (ADAP) and/or other insurance networks.</li>
<li>Coordinate with supervisor escorts to life saving services and home visit as needed. Conduct field work and other provider settings as needed to fulfill goals in the plan of care.</li>
<li>Able to meet assigned deadlines for progress note documentation and service coding according to program Scope of Services.</li>
</ul>
<p>Secondary:</p>
<ul>
<li>Participate in regular case conferences with medical providers and other stakeholders as appropriate to the care and treatment of the client.</li>
<li>Aid through advocacy and psychoeducation to clients and family for entitlements and other community services.</li>
<li>Understands and is sensitive to chronic medical conditions, including HIV, mental health and substance use, diabetes, asthma, hypertension, heart disease and hepatitis diseases.</li>
<li>Consistently exhibit Housing Works core values of Membership, High Performance, Stronger Together, All In, advocacy and customer service</li>
<li>Performs other duties as requested</li>
<li>Participate in quality assurance and quality improvement planning project activities.</li>
<li>Participates in monthly staff development meetings and interventions.</li></ul><br>
<p></p>
<p>
Requirements:</p>
<ul>
<li>Preferably a bachelor's degree in human services field with at least two years of case management or social services experience.</li>
<li>Minimum of a High School diploma with no less than 5 years of proficiency in case management and/or care coordination services experience.</li>
<li>Ability to make data entries into programs database such as AIRS, e-Share, EiCare</li>
<li>Good group facilitation skills and overdose prevention training experience</li>
<li>Skilled with health insurance navigation and documentation.</li>
<li>Good verbal, written, communication and interpersonal skills.</li>
Use of computer software <li>-Microsoft Office Suite including Word and Outlook calendaring, and Excel.</li>
<li>Culturally aware and sensitive to PWUD (People Who Use Drugs), PLWHA (People Living with HIV/AIDS), LGBTQAI, YIDU (Young Intravenous Drug Users), SMI (Severe Mental Illness), and MSM (Men who have Sex with Men)</li>
<li>Minimum of 2 years of experience of case management with marginalized and high-risk populations.</li>
<li>Experience working with the adult population who has co-occurring substance use and non-chronic mental health disorders.</li>
<li>Knowledge of community health and social service agencies, public benefits and additional community resources</li>
<li>Preferable training in the following areas:
<ul><li>Risk Reduction Counseling</li>
<li>HIV 101</li>
<li>Viral Hepatitis 101</li>
<li>Motivational Interviewing</li>
<li>LGBT Sensitivity</li>
<li>Syringe Exchange and Harm Reduction Training</li>
<li>HIV confidentiality and risk-reduction counseling</li>
<li>Overdose Prevention Strategies</li>
</ul></li><li>Bilingual in Spanish/English preferred</li>
<li>A good understanding of what Harm Reduction and how it is used in case management.</li>
<li>Frequently remaining in a stationary position, often standing, or sitting for prolonged periods</li>
<li>Occasionally moving around to other worksites</li>
<li>Occasionally lifting and moving objects up to 25 pounds in ordinary office related tasks.</li></ul><br>
<p></p>
<p>
Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment@housingworks.org</p>
<p>
Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State&rsquo;s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org</p><p><br>
Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.</p>
<p>
Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</p><p><br>
This position is included in a bargaining unit of Housing Works&rsquo; New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (&ldquo;RWDSU&rdquo;). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a &ldquo;CBA&rdquo;) between Housing Works and the RWDSU</p></div>

EBOF

<p><b>Job Overview</b><br/>We are seeking a dedicated and compassionate <b>Case Manager</b> to join our dynamic team, committed to empowering individuals and families through personalized support and resource coordination as part of our workforce team. In this vital role, you will serve as a guiding partner, helping clients navigate complex social systems, access essential services, and achieve their training and employment goals. Your proactive approach and empathetic communication will foster trust and promote positive outcomes across diverse populations, including those facing economic development challenges, child welfare concerns, or housing instability. This position offers an exciting opportunity to make a meaningful difference in people's lives while working in a fast-paced, supportive environment.</p><p><b>Duties</b></p><ul><li>Assist and encourage clients to access the social services needed, including, but not limited to, medical care, financial wellness, housing, and access to available community resources.</li><li>Conduct initial comprehensive assessment of clients' needs and support systems and develop a comprehensive, individualized service plan and coordination of the services required to address the identified needs</li><li>Schedule client appointments with partner agencies, clearly communicate details to clients, and document all follow‑up to ensure applications and tasks are completed on time.</li><li>Provide ongoing support to participants after enrollment by monitoring attendance, engagement, and progress, and helping address any challenges that may affect participation.</li><li>Assist participants while they are in class by helping resolve issues related to attendance, scheduling, childcare, transportation, documentation, or other personal circumstances, working closely with instructors and program staff.</li><li>Coordinate referrals to HRA and other public benefit offices, helping clients gather and prepare the paperwork needed to access services.</li><li>Maintain accurate and up‑to‑date case files and participant records to support billing, audits, and reporting requirements.</li><li>Work closely with instructors to track participant progress and step in early when someone needs additional support.</li><li>Build and maintain relationships with community partners to expand the supportive services available to participants.</li></ul><p><b>Requirements</b></p><ul><li>Bachelor's degree in education, social work, sociology, or related field required. --Candidates who are in the process of completing their degree may be considered, provided appropriate documentation of academic progress and enrollment. --</li><li>Bilingual- Spanish required. Must be fluent speaking, writing, and reading both English and Spanish.</li><li>Minimum of two years of work experience in social services, case management, and related field.</li><li>Experience working in low-income communities, schools, and/or community-based organization (nonprofit).</li><li>Clear and significant experience connecting clients with needed services.</li><li>Attention to cultural competence in all manner of family and community engagement.</li><li>Proficient in Microsoft Office and other online tools.</li><li>Ability to thrive within a fast-paced, results-driven environment and work on multiple projects simultaneously and effectively</li><li>Proven experience in workforce, social work, or related fields .</li><li>Excellent communication skills with the ability to motivate clients through motivational interviewing and empathetic listening.</li><li>Ability to handle sensitive situations with professionalism and maintain confidentiality at all times.</li><li>Strong organizational skills to manage multiple cases efficiently while ensuring thorough documentation of all client interactions.</li></ul><p>Job Type: Full-time</p><p>Pay: $50,000.00 - $55,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

The Fedcap Group

<div><p><b>What You'll Do
</b><br>
T
 he Case Manager is responsible for
 developing and monitoring comprehensive participant service plans in collaboration with assigned participants. This includes, but is not necessarily limited to, internal and external referrals for services to stabilize medical and mental health conditions, barrier removal, job readiness coaching, job placement assistance, and retention services.<br>
<br>
</p><p><b>Your responsibilities will include:</b><br>
 </p><div><div><ul><li><div>Initiate services for participants following their clinical assessment or clinical reassessment, providing orientation to services, explaining their rights and responsibilities, and answering questions.</div></li><br>
</ul>
</div> <div><ul><li><div>Develop and monitor wellness plans on behalf of participants with untreated or unstable medical and/or mental health conditions adversely impacting employability. This includes coordinating referrals to community-based medical and mental health providers.</div></li><br>
</ul>
</div> <div><ul><li><div>Regularly meet with assigned participants to monitor progress and compliance with wellness plans, as well as to assist with mitigating barriers to employment. These incudes, but is certainly not limited to housing, domestic violence, childcare, transportation, and reasonable accommodations.</div></li><br>
</ul>
</div> </div><div><div><ul><li><div>Conduct regular phone follow-up appointments with participants to assess progress toward wellness plan goals.</div></li><br>
</ul>
</div> <div><ul><li><div>Outreach to participants who have failed to comply with mandatory appointments and other program requirements to successfully re-engage them with their wellness services.</div></li><br>
</ul>
</div> <div><ul><li><div>Communicate with external medical and mental health providers to ensure participant compliance and timely completion of wellness plans.</div></li><br>
</ul>
</div> <div><ul><li><div>Provide intensive individual coaching for participants in job search activities and assist participants with issues pertaining to work-related and transitional benefits.</div></li><br>
</ul>
</div> <div><ul><li><div>Case conference with other<br>
 WeCARE<br>
 service providers on an as needed basis, including vocational evaluators, work readiness and computer instructors, job placement coordinators, job preparation counselors and WEP specialists.</div></li><br>
</ul>
</div> <div><ul><li><div>Document participant services and activities in<br>
 Fedcap<br>
 and HRA management information systems, including, but not limited to SEAMS and<br>
 FedcapCARES<br>
 .</div><br>
</li></ul></div></div><p><b>You're a great fit for this role if you have:</b><br>
 </p><div><ul><li><div>Bachelor&rsquo;s degree in social work or related field, such as psychology, vocational rehabilitation, or occupational rehabilitation. MSW or master&rsquo;s degree in a related field preferred.</div></li><br>
</ul>
</div> <div><ul><li><div>One (1) year of case management or related experience.</div></li><br>
</ul>
</div> <div><ul><li><div>Bilingual (English Spanish) preferred.</div><br>
</li></ul></div><p><b>Compensation
</b></p><p><b>$23.08-$24.04/hr.<br>
</b></p><p></p><p><b>Equal Opportunity Employer</b></p></div>
<br><div><b>Mission: </b>To help people who face barriers to work obtain employment and achieve self-sufficiency through innovative job training, placement and support services.
<br>
<br>
Community Work Services (CWS) was founded in 1877 as the Cooperative Society of Visitors Among the Poor of Boston to provide services to the poor of Boston and address the roots of poverty through employment, education, and housing improvements. Its founder, Annie Fields, is said to have been a transitional figure in the development of a professional social-service network. Mrs. Fields hoped to apply business principles and efficiency to benevolent activities and charity work. Today CWS provides job placement, training and support services in the Boston area.
<br>
<br>
Community Work Services joined The Fedcap Group in 2013.
<br>
<br>
Website: www.cwsnewengland.org</div>

New York City Department of Housing Preservation & Development

<p></p><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Case Manager for the Division of Tenant and Owner Resources
</b></h1></div><div><div><div><div><ul><li>HOUSING PRESERVATION &amp; DVLPMNT
</li></ul></div></div><div><div>Posted On: 02/28/2026
</div></div><div><div><ul><li>Full-Time
</li></ul></div></div><div><div><div>Location
</div><div>NYC-ALL BOROS</div>
</div></div></div><div><div><div><ul><li>No Exam Required
</li></ul></div></div><div><div><div><div>Department
</div><div>PROJECT-BASED PROGRAMS TENANCY</div>
</div></div></div><p></p><div><div><div>Salary Range:</div>
<div>$44,545.00 &ndash; $51,227.00</div>
</div></div></div></div><div><div><p><b>Save</b></p>
</div></div></div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2></div>
<div><div><div>About the Agency:<br>
<br>
The New York City Department of Housing Preservation Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city&rsquo;s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.
<br>
<br>
<ul><li>We maintain building and resident safety and health
</li><li>We create opportunities for New Yorkers through housing affordability
</li><li>We engage New Yorkers to build and sustain neighborhood strength and diversity.<br>
</li></ul><br>
<br>
The Office of Housing Access and Stability (&ldquo;HAS&rdquo;) consists of the divisions of Housing Opportunity, Tenant and Owner Resources, Housing Stability, Budget and Program Operations, and Program Policy and Innovation. The mission of the office is to ensure fair, efficient, and transparent access to affordable housing. The Office provides subsidies, placement services, and tools that connect New Yorkers to affordable housing and ensures vulnerable households in subsidized housing have the support they need to be safely housed. Housing Access is committed to expanding housing choices, affirmatively furthering fair housing, and stabilizing the financial health of buildings.
<br>
<br>
Your Team:<br>
<br>
At HPD, rent subsidy programs are administered by the Division of Tenant &amp; Owner Resources (DTOR). HPD&rsquo;s rental subsidies, including Section 8 or the Housing Choice Voucher (HCV) program, provide funding to eligible low-income families for rental assistance toward decent, safe, and affordable housing in a neighborhood of their choice. Families pay approximately 30% of their income toward rent, and the NYC Department of Housing Preservation and Development (HPD) pays the difference, directly to the owner. The unit must have a rent that is determined reasonable and affordable by HPD and must meet federal Housing Quality Standards (HQS) to be approved.
<br>
<br>
Your Impact:<br>
<br>
HPD's Division of Tenant &amp; Owner Resources (DTOR) is responsible for the administration of rental subsidy programs that include Housing Choice Voucher (HCV), Project Based Voucher (PBV), Moderate Rehab Section 8, Moderate Rehab Single Room Occupancy (SRO), and Continuum of Care (CoC)-Shelter Plus Care (SPC) and NYC 15/15. Through these programs, HPD serves over 40,000 households and 9,000 landlords in all five boroughs. DTOR is responsible for the initial application screening; confirming eligibility requirements; briefing applicants; and issuing vouchers. DTOR also monitors tenant and landlord compliance of their obligations under each program and continues to administer the ongoing subsidies throughout their participation. These continued activities include processing annual and interim recertifications to update family income/assets, household composition, and rent amounts; tenant moves and transfers; approved rent increases; Housing Assistance Payment (HAP) abatements and reinstatements to enforce Housing Quality Standard (HQS) inspection results; and providing customer service to stakeholders through our Client Services office, call center and the DTR Portal.
<br>
<br>
Your Role:<br>
<br>
Your role will be to provide necessary and important services to assist and expedite Section 8 vouchers to HPD clients. These services may consist of meeting with groups in-house, attending workshops or attending community events. Case managers are also expected to participate in tenant activity programs and projects to coordinate functions that aim to improve tenant-management relations, as well as encourage participation related to Section 8 dealings. Additionally, Case managers will ensure participant cases are accurately screened and reviewed for completeness and in compliance with Federal HUD Rules and Regulations.<br>
<br>
Your Responsibilities:<br>
<br>
<ul><li>Manage a caseload of assisted or applicant households
</li><li>Initial voucher application screening</li><li>Determination and verification of eligibility</li><li>Client briefings (internal and external meetings)</li><li>May perform community outreach to assist Section 8 participation</li><li>Prepare and send appropriate correspondence, track responses</li><li>Document case files and electronic records, file preparation</li><li>Rent calculations
</li><li>Review of yearly recertification&rsquo;s of household composition and income/asset information
</li><li>Demonstrate ability to manage multiple cases while prioritizing cases for processing</li><li>Attend mandatory trainings</li></ul><br>
Preferred skills
<br>
<br>
<ul><li>Excellent Communication Skills (both orally and in writing)</li><li>Strong Customer Service Focus</li><li>Computer Proficiency
</li><li>Bilingual a Plus</li><li>Section 8 or other Rental Subsidy experience a Plus</li></ul><br>
Authorization to work in the United States is required for this position. The NYC Department of Housing Preservation and Development does not provide sponsorship for international employees for visa applications, extensions, or status changes, including H-1B visas. Applicants are responsible for ensuring that they meet all qualifying requirements for this position at the time of application.<br>
<br>
COMMUNITY ASSOCIATE - 56057</div><p><b><br>
Minimum Qualifications</b></p><p><br>
Qualification Requirements
<br>
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
<br>
2. Education and/or experience which is equivalent to &quot;1&quot; above.</p><p><b><br>
Public Service Loan Forgiveness</b></p><br>
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education&rsquo;s website at https://studentaid.gov/pslf/.<br>
<p><b>
Residency Requirement</b></p><br>
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.<br>
<p><b>
Additional Information</b></p><div></div><p><br>
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.</p></div>
</div><div><div><p><b>
</b></p><p><b>Save</b></p>
</div></div></div></div><div><div><div><div><div><div><div>Job ID
</div><div>771798</div>
</div></div><div><div><div><div>Posted until
</div><div>04/28/2026</div>
</div></div></div><div><div><div><div>Title code
</div><div>56057</div>
</div></div></div><div><div><div><div>Civil service title
</div><div>COMMUNITY ASSOCIATE</div>
</div></div></div><div><div><div><div>Title classification
</div><div>Non-Competitive-5</div>
</div></div></div><div><div><div><div>Business title
</div><div>Case Manager For The Division Of Tenant And Owner Resources</div>
</div></div></div></div><div><div><div><ul><li><div>Experience Level: </div>Entry-Level
</li></ul></div></div><div><div><div><div>Job level
</div><div>00</div>
</div></div></div><div><div><div><div>Number of positions
</div><div>1</div>
</div></div></div><div><div><div><div>Work location
</div><div>100 Gold Street</div>
</div></div></div><div><div><ul><li><div>Category: </div>Constituent Services &amp; Community Programs
</li></ul></div></div></div></div></div></div><div><div><div><div><div>Case Manager for the Division of Tenant and Owner Resources</div></div></div></div></div></div><p></p>

Case Manager for the Division of Tenant and Owner Resources

NYC Department of Health and Mental Hygiene

<div>
 ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE PUBLIC HEALTH ADVISER CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY.
 <br/>
 <br/>
 <strong>
  Division/Program Summary
  <br/>
  <br/>
 </strong>
 The mission of the Bureau of Tuberculosis Control (BTBC) is to prevent the spread of tuberculosis and to eliminate it as a public health problem in New York City. The goals to achieve this mission are twofold: 1) To identify all individuals with suspected or confirmed TB disease and ensure appropriate treatment; 2) ensure that individuals at high risk for progression from TB infection to TB disease are identified and treated for TB infection and do not develop TB disease.
 <br/>
 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 Reporting to the Supervising Public Health Advisor and or the Regional Manager, and working with an interdisciplinary team, the Public Health Advisor (Case Manger) will be assigned cases to manage from the time they are reported to BTBC until the patients complete TB treatment or disposition. The Public Health Advisor will interview and educate patients, communicate with medical providers, care coordination, collect data, update the TB registry, conduct home visits, and participate in QA reviews.
 <br/>
 <br/>
 <strong>
  Job Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Interview and educate patients diagnosed with or those who are receiving medical evaluation for a Tuberculosis disease.
  </li>
  <li>
   Elicit, locate, and test individuals exposed to tuberculosis disease to prevent further spread of the disease.
  </li>
  <li>
   Conduct surveillance activities including administering diagnostic test for TB and collecting/transporting specimen including but not limited to blood.
  </li>
  <li>
   Conduct home visits to execute tuberculosis case management activities including but not limited to; test and educate persons exposed to infectious patients; to locate and return lost patients to medical follow-up; to assess the home environment.
  </li>
  <li>
   Observe patients with a communicable disease ingest prescribed medication.
  </li>
  <li>
   Make site visits to hospitals and private medical offices to conduct record reviews and extract data.
  </li>
  <li>
   Manage and monitor patients with presumptive tuberculosis disease, confirmed disease and contacts from diagnosis through completion of treatment or final status determination.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why You Should Work For Us
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Benefits: City employees are entitled to unmatched benefits such as:
  </li>
  <li>
   a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
  </li>
  <li>
   additional health, fitness, and financial benefits may be available based on the position&rsquo;s associated union/benefit fund.
  </li>
  <li>
   a public sector defined benefit pension plan with steady monthly payments in retirement.
  </li>
  <li>
   a tax-deferred savings program and
  </li>
  <li>
   a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
  </li>
  <li>
   Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
  </li>
  <li>
   Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.
   <br/>
   <br/>
  </li>
 </ul>
 Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.
 <br/>
 <br/>
 Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!
 <br/>
 <br/>
 <strong>
  Commitment To Equity
  <br/>
  <br/>
 </strong>
 The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
 <br/>
 <br/>
 The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.
 <br/>
 <br/>
 PUBLIC HEALTH ADVISER - 51191
 <br/>
 <br/>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A baccalaureate degree from an accredited college, including or supplemented by twelve semester credits in health education, or in health, social or biological sciences; or
  </li>
  <li>
   A baccalaureate degree from an accredited college, and six months of full-time satisfactory experience in a health promotion or disease intervention/prevention program, performing one or more of the following: interviewing, conducting field investigations, assessing health risks, making referrals, or collecting and analyzing epidemiological data; or
  </li>
  <li>
   A four-year high school diploma or its educational equivalent, and four years of full-time satisfactory experience as described in "2" above; or
  </li>
  <li>
   Education and/or experience equivalent to "1", "2" or "3" above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits from an accredited college for one year of full-time experience. However, all candidates must have a four-year high school diploma or its educational equivalent, and either twelve semester credits as described in "1" above or six months of experience as described in "2" above.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   To be assigned to Assignment Level II, candidates must have, in addition to meeting the minimum qualification requirements listed above, at least one year of experience as a Public Health Adviser, Assignment Level I, or at least one additional year of experience as described in Qualification Requirement "2" above.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Skills
  <br/>
  <br/>
 </strong>
 Knowledge of Public Health or health care delivery good communication and organization skills ability to work in a team environment working knowledge of Microsoft suite (MS word, Excel etc.) Experience working in the community in a social service, mental or public health capacity excellent writing and communication skills.
 <br/>
 <br/>
 55a Program
 <br/>
 <br/>
 This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
 <br/>
 <br/>
 Public Service Loan Forgiveness
 <br/>
 <br/>
 As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education&rsquo;s website at https://studentaid.gov/pslf/.
 <br/>
 <br/>
 Residency Requirement
 <br/>
 <br/>
 New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
 <br/>
 <br/>
 Additional Information
 <br/>
 <br/>
 The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
</div>


Explore 1143+ Case management manager in New York this March. Find roles across top companies and apply now to boost your career.

1143 case management manager jobs In New York

Case Manager

Case Manager

Case Manager

Case Manager

Case Manager

Case Manager for the Division of Tenant and Owner Resources

Case Manager