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1 Care Premier Services LLC

<p><b>Paid Social Work Internship &ndash; Records Management &amp; Future Case Manager Opportunity</b></p><p><b>1 Care Premier Services</b><br/>Houston, TX | On-Site<br/><b>Part-Time or Full-Time | Paid Internship ($16 per hour)</b></p><p>Launch Your Career in Social Work with Purpose</p><p>Are you a <b>BSW or MSW student</b> looking for more than a traditional internship?</p><p>At <b>1 Care Premier Services</b>, we believe the best social workers understand both the people they serve and the systems that support them. We're looking for a motivated Social Work Intern to join our team and help lead an exciting project to transition our organization from paper records to a modern electronic records system.</p><p>This isn't just filing paperwork&mdash;it's an opportunity to gain firsthand experience in healthcare operations, HIPAA compliance, Medicaid services, quality improvement, and case management while working alongside experienced professionals.</p><p>Most importantly, this internship is designed to serve as a <b>pipeline into a full-time Case Manager position</b> after graduation for high-performing interns.</p><p>What You'll Do</p><p>You'll play a key role in helping our agency modernize while learning how community-based healthcare organizations operate.</p><p>Responsibilities include:</p><ul><li>Organize and prepare client records for electronic conversion</li><li>Scan, index, and upload confidential documents into our electronic record system</li><li>Conduct quality assurance reviews for record accuracy and completeness</li><li>Assist with HIPAA-compliant records management</li><li>Support office operations and compliance initiatives</li><li>Learn documentation standards used in healthcare and social services</li><li>Observe and shadow Case Managers and other professionals</li><li>Participate in team meetings and gain exposure to client care coordination</li></ul><p>As you grow, you'll have opportunities to learn about:</p><ul><li>Case Management</li><li>Community Resources</li><li>Medicaid-funded Services</li><li>Client Documentation</li><li>Behavioral Health</li><li>Care Coordination</li><li>Quality Improvement</li></ul><p>Who We're Looking For</p><p>We're seeking students who are:</p><ul><li>Currently enrolled in an accredited BSW or MSW program</li><li>Organized and detail-oriented</li><li>Passionate about serving individuals and families</li><li>Comfortable using technology and willing to learn new systems</li><li>Professional, dependable, and eager to learn</li><li>Interested in healthcare, behavioral health, aging services, or community-based programs</li></ul><p>Previous office or healthcare experience is a plus but not required.</p><p>Why You'll Love This Internship</p><p>✔ Paid internship</p><p>✔ Flexible schedule around your classes</p><p>✔ Real-world healthcare experience</p><p>✔ Professional mentoring from experienced leaders</p><p>✔ Learn electronic health record systems</p><p>✔ Exposure to Medicaid and community-based services</p><p>✔ Resume-building experience in healthcare administration</p><p>✔ Opportunity to transition into a full-time Case Manager role after graduation</p><p>Compensation</p><ul><li><b>BSW/MWS Students:</b> $16 per hour</li></ul><p>Flexible part-time and full-time schedules are available based on school requirements.</p><p>About 1 Care Premier Services</p><p>At 1 Care Premier Services, our mission is to improve lives through compassionate, person-centered services that empower individuals and families to thrive. We value integrity, collaboration, innovation, and continuous learning&mdash;and we are committed to developing the next generation of social work professionals.</p><p>If you're looking for an internship where you'll make a meaningful impact, develop valuable professional skills, and build a pathway toward a rewarding career in social work, we'd love to hear from you.</p><p><b>Apply today and begin building your future with 1 Care Premier Services.</b></p><p>Pay: $16.00 per hour</p><p>Work Location: In person</p>

Social Work Intern - Records Management & Case Management Pathway

Covenant House International

<div><div><b>COVENANT HOUSE TEXAS JOB DESCRIPTION</b><br>
<b>JOB TITLE:</b> Career Service Specialist<br>
<b>DEPARTMENT</b>: Program<br>
<b>REPORTS TO</b>: Career Service Manager<br>
<b>CLASSIFICATION</b>: Exempt<br>
<br>
<b>PRIMARY FUNCTION:</b> In keeping with the Mission Statement and Principles of Covenant House, part of the Covenant House international network, is committed to giving homeless youth a safe haven, absolute respect, unconditional love, and a path to lasting independence through housing programs and providing a continuum of care through supportive services. The Career Services Specialist is responsible for providing comprehensive career development services to youth at CHT. This role focuses on helping youth develop the skills, knowledge, and confidence needed to secure employment and pursue long-term career goals. The Career Services Specialist will support youth in developing job readiness skills, assist with job searches, and provide ongoing support in achieving educational and employment goals. This position requires the use of trauma-informed care principles, ensuring that all interactions with youth are conducted in a respectful, supportive, and non-judgmental manner.<br>
<br>
<b>Essential Duties and Responsibilities:</b><br>
<b>Key Responsibilities:</b><br>
<b>Career Development and Counseling:</b></div><ul><li>
Provide one-on-one career counseling to youth, assessing their skills, interests, and career aspirations.</li><li>
Assist youth in identifying and setting realistic career goals based on their interests, strengths, and available opportunities.</li><li>
Offer job readiness training, including resume writing, interview preparation, and professional communication skills.</li><li>
Support youth in exploring career pathways and opportunities, including job placement, internships, apprenticeships, and vocational training programs.</li></ul><div></div><div><b><br>
Implementation of IPS Model:</b></div><ul><li>
Implement and maintain the Individual Placement and Support (IPS) model of supported employment within the career services program.</li><li>
Ensure the IPS principles, including rapid job search, individualized job placements, and ongoing support, are adhered to and fully integrated into program practices.</li><li>
Support youth in finding competitive employment opportunities, including full-time, part-time, and seasonal roles.</li><li>
Assist youth in overcoming barriers to employment through personalized support, including job coaching, skills training, and follow-up services.</li><li>
Conducts job development and job search activities directed toward positions that are individualized to the interests and uniqueness of the people on his/her caseload, following the principles and procedures of the IPS supported employment model.</li></ul><div></div><div><b><br>
Job Search and Placement Support:</b></div><ul><li>
Assist youth in finding job opportunities by identifying job leads, connecting with employers, and coordinating job fairs or hiring events.</li><li>
Help youth with job applications, preparing for interviews, and developing job search strategies.</li><li>
Establish and maintain relationships with local employers, businesses, and community organizations to create job placement opportunities for youth.</li><li>
Coordinate with employers to support youth in securing internships, employment, or apprenticeships.</li></ul><div></div><div><b><br>
Workforce Development Programs:</b></div><ul><li>
Facilitate workforce development workshops and training programs, including soft skills, financial literacy, and time management.</li><li>
Ensure that workshops are trauma-informed, engaging, and appropriate for the needs of youth participants.</li><li>
Work with youth to identify and address barriers to employment, including transportation, childcare, and lack of work experience.</li><li>
Provide guidance on job retention, workplace communication, and career advancement strategies.</li></ul><div></div><div><b><br>
Collaboration and Resource Coordination:</b></div><ul><li>
Collaborate with case managers, shelter staff, and external partners to provide comprehensive services to youth, including housing, education, and employment support.</li><li>
Coordinate access to resources such as transportation assistance, work attire, and other supports needed for successful employment.</li><li>
Connect youth with community resources for further education, skill-building opportunities, and career advancement.</li></ul><div></div><div><b><br>
Trauma-Informed Service Delivery:</b></div><ul><li>
Utilize trauma-informed care principles in all interactions with youth, ensuring that services are delivered in a safe, respectful, and non-judgmental manner.</li><li>
Create a supportive, empathetic environment where youth feel empowered to make decisions and take steps toward their career goals.</li><li>
Be mindful of the challenges that youth may face as a result of trauma and provide individualized support tailored to each youth&rsquo;s needs.</li></ul><div></div><div><b><br>
Monitoring Progress and Reporting:</b></div><ul><li>
Track youth progress in meeting career goals and employment milestones, maintaining accurate and up-to-date records.</li><li>
Document all interactions, job search activities, and progress in the appropriate systems (e.g., HMIS, case management systems).</li><li>
Submit regular reports to leadership, funders, and external stakeholders regarding career services outcomes, including employment placements and barriers addressed.</li><li>
Provide ongoing support to youth after job placement to ensure success in the workplace and assist with any challenges that may arise.</li></ul><div></div><div><b><br>
Advocacy and Community Engagement:</b></div><ul><li>
Advocate for the needs and rights of youth in the workplace, ensuring that employers are supportive of youth&rsquo;s unique challenges and provide a fair working environment.</li><li>
Attend local career fairs, networking events, and meetings with community organizations to promote the shelter&rsquo;s services and build relationships with potential employers.</li><li>
Engage with local businesses and partners to create job opportunities tailored to youth in the shelter, including entry-level, part-time, and seasonal positions.</li></ul><div></div><div><b><br>
Resource Coordination and Referrals:</b></div><ul><li>
Connect youth with necessary community resources, including medical care, mental health services, substance use treatment, education programs, employment opportunities, and legal assistance.</li><li>
Facilitate referrals to external service providers, ensuring timely access to critical services such as housing, healthcare, and educational support.</li><li>
Assist youth in obtaining essential documentation (e.g., identification, social security card) and applying for public benefits, such as food stamps, Medicaid, or housing subsidies.</li></ul><div></div><div><b><br>
Collaboration with Multidisciplinary Team:</b></div><ul><li>
Collaborate with internal staff, including housing specialists, mental health professionals, and employment counselors, to provide holistic care to youth.</li><li>
Participate in regular team meetings and case reviews, sharing updates on youth progress and identifying strategies to address any barriers to success.</li><li>
Work closely with community partners, such as social service agencies, healthcare providers, and legal advocates, to ensure comprehensive support for each youth.</li></ul><div></div><div><b><br>
Documentation and Record Keeping:</b></div><ul><li>
Maintain accurate and up-to-date case files, documenting all case management activities, assessments, progress notes, and service referrals.</li><li>
Ensure compliance with confidentiality standards, protecting the privacy of youth and maintaining secure records in accordance with agency policies and legal requirements.</li><li>
Track and report on client outcomes, goals, and service delivery, ensuring data is entered into the Homeless Management Information System (HMIS), Efforts to Outcomes (ETO) and other relevant systems.</li></ul><div></div><div><b><br>
Community and Partner Relations:</b></div><ul><li>
Maintain positive, professional relationships with community partners, stakeholders, and service providers to expand the network of resources available to youth.</li><li>
Represent the agency at community meetings, trainings, and events, advocating for youth homelessness issues and resources.</li></ul><div></div><div><b><br>
Self-Care and Professional Development:</b></div><ul><li>
Engage in regular self-care practices to manage the emotional demands of the role.</li><li>
Participate in ongoing training, workshops, and professional development opportunities to stay informed about best practices in trauma-informed care and human trafficking prevention.</li></ul><div></div><div><b><br>
Qualifications:</b><br>
<b>Education &amp; Experience:</b></div><ul><li>
Bachelor&rsquo;s degree in Social Work, Psychology, Human Services, Education, or a related field preferred.</li><li>
Minimum of 2-3 years of experience providing career services, job coaching, or employment readiness support to at-risk youth or populations.</li><li>
Knowledge and experience with workforce development programs, job readiness training, and career counseling.</li><li>
Understanding of trauma-informed care principles and experience working with youth who have experienced homelessness or other forms of trauma.</li><li>
Strong interpersonal and communication skills, with the ability to engage youth and build trusting, professional relationships.</li><li>
Knowledge of local job markets, employers, and community resources that support youth employment.</li><li>
Ability to facilitate workshops and provide individualized coaching in a compassionate and supportive manner.</li></ul><div><b>
Skills &amp; Abilities:</b></div><ul><li>
Strong organizational skills, with the ability to manage multiple tasks, track youth progress, and maintain accurate records.</li><li>
Experience in developing and maintaining relationships with employers, community partners, and educational institutions.</li><li>
Ability to work independently and as part of a team, providing feedback and collaborating with other staff to ensure holistic support for youth.</li><li>
Strong organizational skills, with the ability to manage multiple tasks, track youth progress, and maintain accurate records.</li><li>
Experience in developing and maintaining relationships with employers, community partners, and educational institutions.</li><li>
Ability to work independently and as part of a team, providing feedback and collaborating with other staff to ensure holistic support for youth.</li></ul><div><b>
Working Conditions:</b></div><ul><li>
Work will be performed both in office settings and on-site at the shelter.</li><li>
Potential exposure to challenging behavioral situations or high-stress environments, requiring the ability to maintain composure and apply trauma-informed practices.</li></ul><div><br>
<b>
Why Join Us:</b><br>
Covenant House Texas offers a competitive salary and benefits package, including health insurance, retirement plans, and professional development opportunities. The Career Services Specialist is essential in supporting youth at CHT in their journey toward employment and career success. By providing job readiness training, career counseling, and connecting youth to resources and opportunities, the Career Services Specialist plays a critical role in helping youth build a path toward stability and independence. The role requires a compassionate, trauma-informed approach to support youth in overcoming barriers and achieving their career goals.</div><br>
<b>
About Covenant House Texas:</b><p><br>
Covenant House Texas (CHT) opened its doors in 1983 to provide shelter for homeless, abused and abandoned youth ages 18 &ndash; 24. After more than 35 years of service, CHT offers an extensive continuum of care model for homeless youth including mental health and substance abuse counseling, educational and vocational training, transitional and permanent living programs, street outreach and prevention, pastoral ministry and parenting classes in addition to providing the basic necessities of food, clothing, medical care and safe shelter from the streets for youth in crisis.</p></div>

Career Services Specialist

The Harris Center for Mental Health and IDD

<div><p><b>The Harris Center for Mental Health and IDD</b> (&ldquo;The HARRIS CENTER&rdquo;) is looking for a <b>Licensed Therapist (LPHA) </b>to join our <b>Youth</b> <b>Crisis Outreach Team (YCOT)</b>. Under the general direction of the Program Director, Clinical Team Lead, or designated staff, the LPHA performs clinical activities such as independent assessments and service interventions as directed by the treatment plan and/or identified consumer need(s). This position interfaces with Treatment Teams both inpatient and outpatient and authorizes the medical necessity of services, as indicated. This position is responsible for providing the following services: Crisis Intervention, Mental Health Assessments, case management and follow-up, and liaison between the Agency and the community. YCOT interfaces with other programs in the Agency, law enforcement, and the community</p>
<p><b>
What will you do:</b></p>
<ul><li>
The YCOT LPHA performs community-based crisis assessments to determine needed level of care, assess for safety, and formulate diagnosis.</li><li>
The YCOT LPHA provides crisis counseling and intervention to individuals to reduce symptoms, provide<b> </b>education and prevent admission to a more restrictive environment.</li><li>
The YCOT LPHA collaboratively creates a treatment plan with the consumer to outline treatment goals.</li><li>
The YCOT LPHA provides case management activities to assist consumers in gaining and coordinating access to necessary care and services in accordance with treatment plan goals.</li><li>
The YCOT LPHA monitors consumer progress with treatment goals and linkage to services.</li><li>
The YCOT LPHA educate<b>s</b> family members so they may understand the individual&rsquo;s mental health symptoms, treatment and assist with referring to community resources.</li><li>
The YCOT LPHA provides information on mental health, the importance of medications and treatment compliance, and other clinical related information to individual, family, community as needed.</li><li>
The YCOT LPHA completes electronic documentation each work day as outlined in MCOT Operating Guidelines. This documentation becomes part of the medical record for the<b> </b>Agency.<b>
</b></li><li>The YCOT LPHA, when interacting with the community and colleagues, follows the key principles of a trauma informed approach (i.e. safety, trustworthiness and transparency, peer support, collaboration and mutuality, empowerment, voice and choice, cultural, historical, and gender issues).</li><li>
The YCOT LPHA meets divisional and program productivity standards.</li><li>
The YCOT LPHA performs related work as assigned and adapts to changing work requirements.</li><li>
The YCOT LPHA demonstrates ethical conduct in all professional activities.</li><li>
The YCOT LPHA complies with Agency policies and procedures and MCOT Operating Guidelines.</li><li>
The YCOT LPHA will be designated crisis staff once weekly. Responsibilities include entering and contacting all new referrals, answering office telephone calls, and responding to Emergent and Urgent classified referrals.</li><li>
The YCOT LPHA is available to provide any assistance not listed above to the Agency, Program Director, Clinical Team Lead, or staff as requested and required.</li></ul>
<p><b>
What qualifications you will need:</b></p>
<p><b><i>
Education</i></b><b>:</b></p>
<ul><li>
Master&rsquo;s degree (M.A.) from four-year accredited college or university with a major in a social, behavior, or human service field, including but not limited to: psychology, social work, counseling, sociology, human development, and educational psychology.</li></ul>
<p><b>
Experience:
</b></p><ul><li>Must have 2 years experiencing working in a mental health setting.</li></ul>
<p><b><i>
Other Key Qualifications</i></b></p>
<ul><li> Clinical license through the State of Texas for one of the following: Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or a Licensed Marriage and Family Therapist (LMFT.</li></ul>
<ul><li> Licenser credentials plus one to two years of clinical experience post Master&rsquo;s degree preferred. Will be required to work several on call shifts on weekend and overnight as well as holidays to support a 24/7 365 crisis program.
</li></ul><ul><li> Must maintain a valid Texas Driver&rsquo;s License and be insurable under Agency policy.</li></ul><br>
<p></p>
<p><b><i>
Knowledge/Skills &amp; Ability:</i></b></p>
<ul><li> Knowledge of and ability to apply crisis intervention techniques.</li></ul>
<ul><li> Strong diagnostic skills, the ability to incorporate patient history, symptoms, environmental and related issues to formulate proper diagnosis and treatment.</li></ul>
<ul><li> Strong communication skills, listening and interpersonal skills above average, written documentation is clear, concise, and well- constructed.</li></ul>
<ul><li> Effective time management and organizational skills.</li></ul>
<ul><li> Must be able to work autonomously in a fast-paced environment.</li></ul><br>
<p></p>
<p><b>
About us:</b></p>
<p>
The Harris Center is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, The Harris Center provides care to over 90,000 people and has an annual budget of over $300 million.</p>
<p>
As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The Harris Center provides a full continuum of services at 80 different sites across Harris County. In addition, services are provided in more than 40 different languages as well as sign language in order to better serve what is one of the largest communities in the nation.</p>
<p>
By utilizing the unique expertise of its more than 2,500 employees, The Harris Center is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.</p>
<p><b>
What else you should know:</b></p>
<ul><li> This posting is associated with position #70368</li></ul>
<p>
)</p>
<p><b>
What we have to offer:</b></p>
<p>
The Harris Center not only offers a competitive salary but also a suite of excellent benefits designed to enrich your life both professionally and personally. Imagine a future with a robust retirement plan complemented by our generous company matching &ndash; a testament to our investment in your long-term financial well-being. Experience the unique advantage of our prior service credit, accelerating your journey towards a more substantial Paid Time Off accrual, empowering you to enjoy well-deserved breaks.</p>
<p>
Enjoy Cell Phone Discounts, exclusive entertainment deals through Tickets at Work, and a free Headspace subscription for mental wellness. Additionally, our Employee Assistance Program supports your overall well-being.</p>
<p>
Take advantage of significant financial relief through student loan forgiveness as a valued member of The Harris Center team. As a qualifying entity, our employees are eligible for various student loan forgiveness programs, designed to alleviate the financial burdens associated with higher education.</p>
<p>
Contributes to suicide care and prevention by embracing our values and applying a trauma-informed approach rooted in safety, trust, choice, collaboration, and empowerment</p></div>

Licensed Therapist (LPHA) - YCOT

Houston Methodist

<div>At Houston Methodist, the Clinical Research Specialist position is responsible for supporting multiple projects under supervision of Clinical Trial Manager which may include clinical research protocols, gathering patient data via methods specified in the study protocol, study reports. This position ensures accurate data collection, documentation organization, and safety of study volunteers.
<div><b>FLSA STATUS</b><br>
Exempt<br>
<br>
<b>QUALIFICATIONS</b><br>
<br>
<b>EDUCATION</b><ul><li>
Bachelor&rsquo;s degree in a related field
</li><li>Bachelor's Degree in a Health-Science related field preferred
</li></ul><br>
<b>EXPERIENCE</b><ul><li>
One year experience in healthcare setting preferred
</li><li>Research setting preferred
</li></ul><br>
<b>SKILLS AND ABILITIES</b><ul><li>
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
</li><li>Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
</li><li>Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
</li><li>Exhibits good listening skills
</li><li>Ability to work independently and analyze and solve problems
</li><li>Demonstrates the ability to manage clinical and interpersonal situations
</li><li>Able to prioritize tasks and manage multiple projects
</li>Self-motivated with the ability to think critically and work independently<br>
<li>
</li></ul><br>
<br>
<b>ESSENTIAL FUNCTIONS</b><br>
<br>
<b>PEOPLE ESSENTIAL FUNCTIONS</b><ul><li>
Supports the inter-professional team of clinical research investigators, nurses and coordinators. Promotes a positive work environment and contributes to a dynamic, team-focused work unit that actively helps one other to achieve optimal department results.
</li><li>Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.
</li></ul><br>
<b>SERVICE ESSENTIAL FUNCTIONS</b><ul><li>
Performs clinical research support functions as assigned by the clinical trial manager including but not limited to informed consent for non-interventional studies, data abstraction and recording in CRFs.
</li><li>Makes phone calls to study patients for appointment reminders and follow-up.
</li><li>Transports blood and tissue samples. Processes and packages lab samples for shipping to sponsor or storage at site per the study manual of operations.
</li></ul><br>
<b>QUALITY/SAFETY ESSENTIAL FUNCTIONS</b><ul><li>
Completes required case report forms and resolves queries. Ensures accurate data collection, documentation organization, and safety of study volunteers. Ensures accurate regulatory filing.
</li><li>Assists Clinical Trial Manager in identifying opportunities research workflow process improvement, providing recommendations, and contributes to meeting department and hospital targets for quality and safety.
</li></ul><br>
<b>FINANCE ESSENTIAL FUNCTIONS</b><ul><li>
Assures study conduct meets appropriate IRB, FDA, ICH and agency guidelines.
</li><li>Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed.
</li></ul><br>
<b>GROWTH/INNOVATION ESSENTIAL FUNCTIONS</b><ul><li>
Assist in simple data analysis, with development of training materials for data reports, systems and collection and report generation.
</li><li>Leads and identifies opportunities for performance improvement. Supports change initiatives and adapts to unexpected changes.
</li>Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.<br>
<li>
</li></ul><br>
<br>
<b>SUPPLEMENTAL REQUIREMENTS</b><br>
<ul><b>
WORK ATTIRE</b><li><ul><li>
Uniform: No
</li><li>Scrubs: Yes
</li><li>Business professional: Yes
</li><li>Other (department approved): No
</li></ul></li><br>
<b>ON-CALL*</b><br>
<li><ul><li><i>Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.</i></li></ul></li><li><ul><li>
On Call* No
</li></ul></li><br>
<b>TRAVEL**</b><br>
<i>**Travel specifications may vary by department**</i><li><ul><li>
May require travel within the Houston Metropolitan area Yes
</li><li>May require travel outside Houston Metropolitan area No
</li></ul></li></ul></div><b>QUALIFICATIONS</b><br>
<br>
<b>EDUCATION</b><ul><li>
Bachelor&rsquo;s degree in a related field
</li><li>Bachelor's Degree in a Health-Science related field preferred
</li></ul><br>
<b>EXPERIENCE</b><ul><li>
One year experience in healthcare setting preferred
</li>Research setting preferred<br>
<li>
</li></ul><br>
<p><b>Company Profile:</b></p><p>
Houston Methodist Academic Institute oversees the Education Institute and Research Institute. The Academic Institute aligns our research and education initiatives in service to the clinical mission, providing solutions that answer the call for new technologies and skills our clinicians need for patient care. Houston Methodist Education Institute coordinates our primary academic affiliation with Weill Cornell Medicine and other joint programs, including the Engineering Medicine Program at Texas A&amp;M University Intercollegiate School of Engineering Medicine. The Education Institute also oversees continuing medical education and graduate medical education, and supports trainees in residence for medical, nursing, allied health and research education programs. Houston Methodist Research Institute supports research programs and infrastructure that enable faculty across the system to bring new scientific discoveries to patients as rapidly as possible through the full cycle of a cure from conceptual bench research, to prototyping and development, to clinical trials and FDA approval. The Research Institute supports clinical research protocols and extramurally funded translational research programs.</p><p>
Houston Methodist is an Equal Opportunity Employer.</p></div>

Clinical Research Specialist

LTM Limited

<div><b>Role description</b><p><b><br>
Location:</b>Houston, TX (5 days onsite)</p>
<p>
Job Title IT Service Desk Agent</p>
<p><b>
Responsibilities</b></p>
<ul>
<li>First Point of Contact Serve as the initial point of contact for end users seeking technical assistance via phone email or chat</li>
<li>Remote Troubleshooting Perform remote troubleshooting using diagnostic techniques and relevant questions</li>
<li>Solution Determination Analyze issues and determine the best solution based on customer details</li>
<li>Problem Solving Guide customers through problem solving steps</li>
<li>Escalation Escalate unresolved issues to the appropriate support level</li>
<li>Documentation Maintain accurate logs of events problems and resolutions</li>
<li>Feedback Relay customer feedback or suggestions to internal teams</li>
<li>Improvements Identify process improvements and suggest enhancements</li>
</ul>
<p><b>Requirements and Skills</b></p>
<ul>
<li>Experience 5 years in a help desk or customer support role</li>
<li>Computer Literacy Understanding of computer systems mobile devices and software applications</li>
<li>ITIL Knowledge Knowledge of ITIL fundamentals ITIL Foundations Preferred</li>
<li>Communication Excellent communication skills in English</li>
<li>Customer Centric Customer oriented and patient</li>
<li>Education BSc BA Computer Science or a relevant field</li>
<li>24x7 eyes on glass monitoring and Email s for OnPrem servers physical Virtual Storage Backup and Network devices APs WLCs Circuits Routers Switches Firewalls F5s These events need to be documented and updated in ServiceNow</li>
<li>Azure infrastructure dashboard monitoring</li>
<li>Drive SOP based resolution for issues such as Server disk full Disk errors CPU usage errors Memory errors corrupt OS Boot issues NW device updown backup job failures</li>
<li>Unauthorized change monitoring via config mgmt tool</li>
<li>Team will be responsible to monitor failed OS patches perform server reboots and escalation to L3</li>
<li>ServiceNow ticket creation and escalation to L2L3 Team as appropriate</li>
<li>Initiate MIM for Critical tickets P1s Major Incidents</li>
<li>Vendor coordination for hardware issues and RMA with vendors Example Cisco VMWare HyperFlex Nimble Acronis</li>
<li>Coordinate w ISP for circuit issues restoration Example ATT Comcast Verizon Lumen</li>
<li>has context menu</li>
</ul>
<p><b>Note</b></p>
<ul>
<li>Shift timing will be 247 rotational</li>
<li>No WFHHybrid options need to report client office from Day1</li>
</ul><br>
<b>Skills</b><p><b><br>
Mandatory Skills : </b>Jira Service Desk, Servicedesk, Windows Server</p><b><br>
Other details</b><p><br>
Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.</p>
<p>
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (&ldquo;LTIM&rdquo;):</p>
<p>
Benefits and Perks:</p>
<ul>
<li>Comprehensive Medical Plan Covering Medical, Dental, Vision</li>
<li>Short Term and Long-Term Disability Coverage</li>
<li>401(k) Plan with Company match</li>
<li>Life Insurance</li>
<li>Vacation Time, Sick Leave, Paid Holidays</li>
<li>Paid Paternity and Maternity Leave</li>
</ul>
<p>The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.</p><p></p>
<b>Disclaimer</b>: The compensation and benefits information provided herein is accurate as of the date of this posting.<p></p>
<b>
LTIMindtree</b> is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.<p></p><b><br>
Benefits</b><br>
Compensation range: $60,000.00 to $65,000.00 per year<br>
<b>About LTM</b><br>
LTM is an AI-centric global technology services company and the Business Creativity partner to the world&rsquo;s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI &mdash; enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM &mdash; a Larsen &amp; Toubro company &mdash; owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/</div>

Service Desk Engineer

Baylor College of Medicine

<div><div><div><div><h2 class="jobSectionHeader"><b>Summary</b></h2></div><div><div>
The Texas Children&rsquo;s Cancer and Hematology Centers (TXCH) Research Coordinator II is responsible for supporting the implementation and coordination of day-to-day activities for clinical research protocols across various oncology teams. This role helps ensure accurate data collection, documentation, organization, and the safety of study participants. The Research Coordinator II also serves as a liaison among study participants, investigators, sponsors, and other healthcare professionals involved in research and patient care.</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Duties</b></h2></div><div><div><p><b>
Supports daily operations for a research study or clinical trial</b></p><ul><li>
Consults with the Principal Investigator (PI) and providers regarding research data.</li><li>
Assists the PI and/or providers with study patient enrollment.</li><li>
Interviews, screens, and recruits patients for therapeutic and non-therapeutic studies; performs the informed consent process for biology, procurement, and registry studies; and explains processes and procedures to educate participants about the research study.</li><li>
Collects patient information through direct interviews, questionnaires, and chart abstraction; processes documents and enters information into databases or case report forms (CRFs).</li><li>
Collaborates with study teams and physicians to determine patient eligibility for research protocols.</li><li>
May schedule research participants for tests and procedures (e.g., laboratory tests, X-rays, and other protocol-specific studies) and retrieves and submits results to appropriate parties.</li><li>
Works with multiple departments to coordinate diagnostic procedures.</li><li>
Assists with site selection and site initiation visits by coordinating schedules with external monitors and internal departments.</li><li>
Collects, evaluates, enters, and tracks research data.</li><li>
Collects research patient information (e.g., medical history, lab results) from the electronic medical record (EMR).</li><li>
Maintains accurate source documentation and CRFs in compliance with study protocols.</li><li>
Reviews research orders in Epic/Beacon with providers to ensure accuracy and completeness.</li></ul><p></p><p><b>
Submits data, study documents, and/or reports to regulatory agencies</b></p><ul><li>
Submits accurate research data via CRFs to external entities in a timely manner.</li><li>
Provides prompt and appropriate responses to sponsor data requests or queries.</li></ul><p></p><p><b>
Assists with completion of protocol-specific documents</b></p><ul><li>
Monitors protocol compliance and communicates deviations, errors, or incomplete documentation appropriately.</li></ul><p></p><p><b>
Establishes study files and prepares study-related documentation</b></p><ul><li>
Creates and maintains research charts.</li><li>
Updates internal and external databases in accordance with departmental, sponsor, and study requirements.</li></ul><p></p><p><b>
Collects samples from participants</b></p><ul><li>
Collects, processes, ships, and maintains documentation for blood and/or biological specimens according to study protocols and standard operating procedures (SOPs).</li></ul><p></p><p><b>
Performs other job-related duties as assigned</b></p><ul><li>
May order supplies and equipment.</li><li>
May perform neurocognitive testing.</li><li>
Seeks guidance from the Clinical Research Manager for additional assignments.</li></ul><p></p><h3 class="jobSectionHeader"><b>
% of Time Spent on Duties</b></h3><ul><li>
30% &ndash; Informed consent and patient recruitment</li><li>
20% &ndash; Biological sample management</li><li>
20% &ndash; Data abstraction</li><li>
15% &ndash; Data management and query resolution</li><li>
10% &ndash; Research document completion (e.g., CRFs, study logs, internal reports)</li><li>
5% &ndash; Research chart organization</li></ul></div><ul><li>
Performs other job duties as assigned.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2></div><div><ul><li>
Bachelor's degree in a related field. Four years of related experience may substitute for degree requirement.</li><li>
One year of relevant experience.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Qualifications</b></h2></div><div><ul><li>
Requires effective verbal and written communication skills.</li><li>
Requires proficiency with computers, internet and Microsoft Office applications.</li><li>
May require experience with computer spreadsheets and database management.</li><li>
May require the ability to understand and implement patient studies and protocols.</li></ul></div></div></div><p></p><p><b><br>
Work Authorization Requirement:</b></p><p><b>
This position is not eligible for visa sponsorship.</b> Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.</p><p></p><p><br>
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.</p></div>

Research Coordinator II - Pediatrics - Hematology & Oncology Clinical Research

<div>At Houston Methodist, the Research Coordinator position is responsible for coordinating the day-to-day activities of research protocols as well as assessing and determining qualification of patients for research studies. This position ensures accurate data collection, documentation, organization and safety of research participants.
<div><b>FLSA STATUS</b><br>
Exempt<br>
<br>
<b>QUALIFICATIONS</b><br>
<br>
<b>EDUCATION</b><ul><li>
Bachelor&rsquo;s degree
</li></ul><br>
<b>EXPERIENCE</b><ul><li>
Two years&rsquo; research experience
</li></ul><br>
<b>SKILLS AND ABILITIES</b><ul><li>
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
</li><li>Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
</li><li>Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
</li><li>Sufficient in clinical and research data entry
</li><li>Capable of handling challenging/difficult situations
</li>Demonstrates sound judgment and executes analytical skills<br>
<li>
</li></ul><br>
<br>
<b>ESSENTIAL FUNCTIONS</b><br>
<br>
<b>PEOPLE ESSENTIAL FUNCTIONS</b><ul><li>
Under the direction of higher level staff, conducts screening and interviews to evaluate patient eligibility in study.
</li><li>Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one other to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent information as it relates to assigned system(s) in a comprehensive manner.
</li><li>Provides contributions towards improvement of department scores for employee engagement.
</li></ul><br>
<b>SERVICE ESSENTIAL FUNCTIONS</b><ul><li>
Responds promptly and accurately to customer complaints, inquiries, and requests for information and coordinate appropriate follow-up calls and/or appointments.
</li><li>Schedules research subject appointments for tests and procedures, such as laboratory tests, x-rays, and other studies specific for the research protocol.
</li><li>Compiles patient information, process, document and enter accurate information in Source Documents, Case Report Forms, Electronic Data Capture portals and Clinical Trial Management System following established procedures.
</li></ul><br>
<b>QUALITY/SAFETY ESSENTIAL FUNCTIONS</b><ul><li>
Maintains records for clinical study and regulatory documents.
</li><li>Under the direction of Research Nurse/Clinical Trial Manager/Physician, captures and reports Adverse Events (A/E) or Serious Adverse Events (SAE) to necessary regulatory authorities.
</li><li>Assists management with research records and regulatory maintenance.
</li></ul><br>
<b>FINANCE ESSENTIAL FUNCTIONS</b><ul><li>
Uses resources efficiently; does not waste supplies. Evaluates and reports on inventory levels. Self-motivated to independently manage time effectively and prioritize daily tasks.
</li><li>Maintains inventory of supplies necessary for the study.
</li></ul><br>
<b>GROWTH/INNOVATION ESSENTIAL FUNCTIONS</b><ul><li>
Maintains working knowledge of the research process and in the conduct of IRB approved research protocols. Follows International Conference on Harmonization (ICH)/Good Clinical Practice (GCP) guidelines.
</li>Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development. Completes and updates My Development plan on an on-going basis.<br>
<li>
</li></ul><br>
<br>
<b>SUPPLEMENTAL REQUIREMENTS</b><br>
<ul><b>
WORK ATTIRE</b><li><ul><li>
Uniform: No
</li><li>Scrubs: Yes
</li><li>Business professional: No
</li><li>Other (department approved): Yes
</li></ul></li><br>
<b>ON-CALL*</b><br>
<li><ul><li><i>Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.</i></li></ul></li><li><ul><li>
On Call* No
</li></ul></li><br>
<b>TRAVEL**</b><br>
<i>**Travel specifications may vary by department**</i><li><ul><li>
May require travel within the Houston Metropolitan area No
</li><li>May require travel outside Houston Metropolitan area No
</li></ul></li></ul></div><b>QUALIFICATIONS</b><br>
<br>
<b>EDUCATION</b><ul><li>
Bachelor&rsquo;s degree
</li></ul><br>
<b>EXPERIENCE</b>
Two years&rsquo; research experience<br>
<ul><li>
</li></ul><br>
<p><b>Company Profile:</b></p><p>
Houston Methodist Academic Institute oversees the Education Institute and Research Institute. The Academic Institute aligns our research and education initiatives in service to the clinical mission, providing solutions that answer the call for new technologies and skills our clinicians need for patient care. Houston Methodist Education Institute coordinates our primary academic affiliation with Weill Cornell Medicine and other joint programs, including the Engineering Medicine Program at Texas A&amp;M University Intercollegiate School of Engineering Medicine. The Education Institute also oversees continuing medical education and graduate medical education, and supports trainees in residence for medical, nursing, allied health and research education programs. Houston Methodist Research Institute supports research programs and infrastructure that enable faculty across the system to bring new scientific discoveries to patients as rapidly as possible through the full cycle of a cure from conceptual bench research, to prototyping and development, to clinical trials and FDA approval. The Research Institute supports clinical research protocols and extramurally funded translational research programs.</p><p>
Houston Methodist is an Equal Opportunity Employer.</p></div>

Clinical Trial Research Coordinator I

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