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bilingual ecm case manager Jobs in Los Angeles

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case manager (hhss - housing navigation + tenancy) Jobs in Los Angeles

case manager – fsp

case manager hhss housing navigation tenancy

GOOD SEED COMMUNITY DEVELOPMENT CORPORATION

<div>
 Are you passionate about doing meaningful, impactful work with people you enjoy? Are you a well-organized, strategic problem-solver who thrives on leading projects and supporting others? If so, we invite you to join The Good Seed CDC as a Case Manager.
 
 
 
 Why You&rsquo;ll Love It Here
 
 
 
 At The Good Seed CDC, we are committed to building an inclusive and equitable workplace where everyone feels valued, respected, and empowered to thrive. We believe diverse backgrounds and experiences make us stronger and better equipped to serve our communities.
 
 
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 A culture rooted in purpose, respect, and collaboration.
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 Opportunities for continuous learning and professional growth.
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 Competitive benefits and flexibility to support work-life balance.
 
 
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 </ul>
 
 Who We Are
 
 
 
 The Good Seed CDC is a mission-driven organization dedicated to helping individuals overcome homelessness through access to healthcare, housing, and a strong support network. We specialize in providing integrated services that support long term stability, healing, and community reintegration.
 
 
 
 Our Core Values
 
 
 
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 Dedication &ndash; We give our best every day.
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 Collaboration &ndash; We work together as one team.
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 Honesty &ndash; We build trust through transparency and loyalty.
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 Innovation &ndash; We explore new ways to serve better.
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 Curiosity &ndash; We ask thoughtful questions to find meaningful solutions.
 
 
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 </ul>
 
 Job Overview
 
 
 
 Reporting to the Program Manager, the Case Manager delivers high-quality, client-centered case management services for individuals and families experiencing homelessness. You will manage a caseload of 15&ndash;20 participants, serving as their central point of contact.
 
 
 
 Key Responsibilities
 
 
 
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 Conduct initial and quarterly psychosocial assessments.
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 Collaborate with participants on individualized service plans and housing stability goals.
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 Build trusted, professional relationships with clients.
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 Provide outreach, housing navigation, and ongoing support.
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 Facilitate referrals to healthcare, mental health, substance use, and community services.
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 Support clients in obtaining employment, benefits, and education opportunities.
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 Accompany clients to key appointments as needed.
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 Use a harm reduction, strength-based, and client-focused approach.
 
 
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 </ul>
 
 Growth Opportunities
 
 
 
 We are deeply invested in staff development. This role provides a clear advancement pathway&mdash;from Case Manager to Lead Case Manager and ultimately to Program Manager. We provide mentorship, resources, and tools for your continued professional growth.
 
 
 
 Benefits
 
 
 
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 Flexible work arrangements
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 Paid vacation, sick leave, and holidays
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 Mileage reimbursement
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 Health, dental, and vision insurance
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 403(b) retirement plan
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 </ul>
</div>

Case Manager (HHSS - Housing Navigation + Tenancy)

PATH

<div>
 
 WHY WORK FOR US?
 
 
 
 We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live.
 
 
 If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state.
 
 
 
 JR 5591
 
 
 
 
 Case Manager
 
 
 
 
 Winnetka, CA 91306
 
 
 
 
 Salary:
 
 $23.24 to $28.28 per hour
 
 
 
 Pay Frequency:
 
 24 Pay Periods Per Year
 
 
 
 Full Time
 
 
 
 
 Non-Exempt
 
 
 
 
 Driving Required
 
 
 
 Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.
 
 
 --
 
 
 PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Supportive Housing Services Team as the Case Manager at the Winnetka Village Senior Apartments in Winnetka, California.
 
 
 
 About Path
 
 
 
 Since its foundation in 1984, PATH (People Assisting the Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.
 
 
 
 About Our Supportive Housing Services
 
 
 
 Our Supportive Housing Services (SHS) programs provide Intensive Case Management Services (ICMS) in a Permanent Supportive Housing (PSH) setting to individuals who have experienced homelessness and have a history of chronic health, mental health, and/or co-occurring conditions. Services are centralized and provided to clients living on-site to ensure ease of access to the resources necessary for long-term housing stabilization, improving their quality of life and community integration.
 
 
 
 About The Case Manager
 
 
 
 The Case Manager role&rsquo;s main function is to assist clients in breaking the cycle of homelessness by utilizing a &ldquo;whatever it takes&rdquo; approach. This position supports clients through all phases of homelessness, including but not limited to: On the street, interim housing, transitional housing, and permanent housing.
 
 
 Position Responsibilities include:
 
 
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 Conducts intake and individualized needs assessment for all clients and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the client including medical, mental health, substance use, financial resources, vocational, and social support needs.
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 Provides referrals, linkages, information, and support to resources that help clients to achieve their ISP goals
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 Completes program specific assessments (e.g. VI-SPDAT)
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 Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90-day review with the client after initial intake
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 Maintains documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and maintains a complete, accurate, and current client file with all required documents
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 Maintains confidentiality of client files per HIPAA and all applicable guideline
 
 
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 </ul>
 
 What You Bring
 
 
 
 We&rsquo;re looking for candidates with:
 
 
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 Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.
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 Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.
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 Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.
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 Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.
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 Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.
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 Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.
 
 
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 </ul>
 
 Preferred Qualifications
 
 
 
 The following education and professional experience is preferred:
 
 
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 Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field.
 
 
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 </ul>
 
 Minimum Qualifications
 
 
 
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 All levels of education and experience are welcome.
 
 
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 </ul>
 
 Mandatory Requirements
 
 
 
 Regardless of qualifications, candidates must:
 
 
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 Have employment eligibility verification
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 Have or be able and willing to obtain CPR/First Aid training
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 Successfully complete the following as a condition of hire:
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 Tuberculosis Test
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 Background Screening
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 Drug Test
 
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 </ul>
 </ul>
 
 DRIVING
 
 
 
 Driving is an
 
 essential function
 
 of this position. To meet the employment requirements for this role, all candidates must:
 
 
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 Have reliable transportation
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 A valid driver&rsquo;s license
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 Proof of insurance and ownership for personal vehicles used during work duties
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 The ability to qualify for PATH's insurance coverage
 
 
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 </ul>
 
 EMPLOYMENT ELIGIBILITY
 
 
 
 Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.
 
 
 PATH is committed to maintaining the highest standards of professionalism and objectivity in our services and employment practices. To avoid potential conflicts of interest and ensure the integrity of our programs, we are unable to employ individuals who are currently receiving services from PATH or have received services within the past two years.
 
 
 
 CALIFORNIA-BASED WORK EXPECTATIONS
 
 
 
 We are a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office, does not establish approval for work to be conducted outside of California.
 
 
 PATH does not offer fully remote positions. While some roles may include a schedule that involves multiple designated worksites or approved off-site locations (e.g., hybrid schedules), this does not imply that work will be performed from home. Many positions are fully on-site with no off-site work. All work schedules are determined by the responsibilities of the role and operational requirements, and may be adjusted at any time.
 
 
 
 What We Offer
 
 
 
 In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.
 
 
 
 READY TO MAKE A DIFFERENCE THROUGH ACTION?
 
 
 
 If this position sounds like a fit, please submit your application today.
 
 A resume is required.
 
 
 
 
 PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 
 
 
 
 PATH will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance.
 
 
 
 
 PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment for the communities we serve. We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change. If people are empowered, they can bring their authentic, whole selves to work and when people feel like they belong, they can become part of a unified effort of ending homelessness for all.
 
</div>

Case Manager - Winnetka Village (JR 5591)

Pacific Asian Counseling Services

Position Description:PACS is seeking a motivated and community-driven Case Manager to join our Intensive Services team.This role is part of our Full-Service Partnership (FSP) program, providing intensive, community-based mental health services to individuals with complex behavioral health needs. Clients may experience serious mental illness, housing instability, co-occurring conditions, and other high-acuity challenges.The Case Manager plays a critical role in delivering hands-on, field-based support that promotes stability, independence, and overall well-being. This is not a desk-based role, staff work directly in the community, meeting clients where they are and helping them navigate systems such as housing, healthcare, and public benefits.Experience and Essential Job Functions:<ul><li>Provide comprehensive case management services in collaboration with the multidisciplinary treatment team.</li><li>Assist in developing, implementing, and monitoring individualized treatment plans.</li><li>Coordinate and link clients to housing, healthcare, benefits (SSI/SSDI, Medi-Cal, CalFresh, etc.), employment, and substance use services.</li><li>Advocate for clients to reduce barriers and improve access to care.</li><li>Conduct home visits and provide services in community settings.</li><li>Provide transportation and accompany clients to appointments when appropriate.</li><li>Build strong, trusting relationships through consistent outreach and engagement.</li><li>Support crisis intervention efforts alongside the clinical team.</li><li>Assist clients in developing daily living skills and increasing independence.</li><li>Reinforce treatment goals and support behavioral health interventions.</li><li>Participate in outreach to engage potential clients and support enrollment.</li><li>Build relationships with community partners and service providers.</li><li>Assist in facilitating workshops, groups, and community activities.</li><li>Complete timely and accurate documentation of services.</li><li>Maintain productivity and billing requirements.</li><li>Participate in team meetings, case conferences, and trainings.</li><li>Perform additional responsibilities as assigned.</li></ul>Minimum Qualifications:<ul><li>Bachelor's degree in social work, Psychology, or related field, or</li><li>Associate&rsquo;s degree with relevant experience, or</li><li>Experience working with serious mental illness, homelessness, or co-occurring disorders.</li><li>Experience in community mental health or field-based settings.</li><li>First Aid and CPR training (training provided if not currently certified).</li></ul>Preferred Qualifications:<ul><li>Bilingual (Spanish, API languages, or other threshold languages).</li><li>Knowledge of community resources and social service systems.</li><li>Ability to work with diverse populations using a trauma-informed approach.</li><li>Strong communication, organization, and documentation skills.</li><li>Ability to work independently in a fast-paced, field-based environment.</li><li>Ability to respond appropriately in crisis situations.</li><li>Ability to travel throughout Los Angeles County.</li><li>Valid driver&rsquo;s license, reliable transportation, and proof of insurance required.</li><li>Knowledge of HIPAA and mandated reporting.</li></ul>Job Perks:<ul><li>Comprehensive medical, dental, and vision coverage with low premium contributions.</li><li>401(k) retirement plan.</li><li>Professional development support including opportunities for growth.</li><li>Paid holidays and vacation time.</li><li>Mileage reimbursement.</li><li>Partial reimbursement for cell phone and internet expenses.</li></ul>Pay: $27.00 - $30.00 per hourBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Vision insurance</li></ul>Education:<ul><li>Master's (Preferred)</li></ul>Language:<ul><li>Bilingual (Spanish, API languages) (Preferred)</li></ul>Work Location: Hybrid remote in Los Angeles, CA 90045

Case Manager – FSP

Los Angeles LGBT Center

<div>Program: Specialty Care Services
Department: Health Services
Reports to: Manager, Specialty Care Services &amp; Utilization Review
Status: 100% Full-Time, Non-Exempt
Probation: 90 days
Benefits: Medical, Dental, Vision; also including Life Insurance, Long-Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan
CENTER&rsquo;S MISSION: Building a world where LGBT people thrive as healthy, equal, and complete members of society.
DEPARTMENT SUMMARY: As the nation&rsquo;s largest and most experienced provider of LGBT medical and mental health services, we help LGBTQ people lead healthier, happier lives, by keeping their minds and body well. All services are free or at a low cost. We&rsquo;re also one of the few Federally Qualified Health Centers in the nation with providers who specialize in primary care for LGBTQ people and with a research team working to advance the care and treatment of people in our community.
JOB SUMMARY: The THP Specialty Care Navigator supports patients in navigating and coordinating specialty care referrals for gender-affirming services, including surgery and related procedures. This role provides guidance, education, and coordination across multi-step care pathways, helping patients understand requirements, prepare for services, and complete necessary steps throughout the care process. Responsibilities include supporting referral-related activities, coordinating patient preparation, facilitating scheduling and follow-up across multiple services, and maintaining accurate documentation. Working collaboratively with providers and care teams, this role helps ensure timely access to care, reduce barriers, and promote continuity across gender-affirming care pathways.
ESSENTIAL FUNCTIONS
Specialty Care Coordination<ul><li> Coordinate complex gender-affirming specialty care pathways, including surgery and related procedures, across multiple referrals and providers</li><li> Manage pre- and post-procedure requirements, including letters of support, medical clearances, documentation, and appointment coordination</li><li> Track and reconcile multiple referrals and services within each patient&rsquo;s care plan to support continuity and completion</li><li> Identify and address delays, gaps, and barriers that impact access to specialty care</li></ul>
Referral &amp; Authorization Coordination<ul><li> Determine referral eligibility and authorization requirements based on payer guidelines and compliance standards</li><li> Maintain the full referral lifecycle in alignment with department policies and Medi-Cal, Medicare, Managed Care, and private insurance requirements</li><li> Coordinate and monitor specialty referrals to ensure timely scheduling, completion, and EHR documentation</li><li> Collaborate with eligibility and benefits staff to resolve coverage or eligibility issues that affect care progression</li></ul> 
Patient Navigation &amp; Support<ul><li> Serve as a consistent point of contact for patients navigating gender-affirming specialty care services</li><li> Educate patients on care processes, requirements, timelines, and expectations across each stage of care</li><li> Communicate referral details, appointment instructions, and care expectations in a timely and supportive manner</li><li> Provide ongoing follow-up to support patient engagement throughout extended care timelines</li><li> Help patients prepare for care by coordinating required documentation, appointments, and readiness steps</li></ul> 
Care Team Collaboration<ul><li> Serve as a liaison between specialty providers, internal care teams, and insurance entities to support coordinated care delivery</li><li> Maintain communication with specialty providers to obtain consult notes, confirm services, and support additional care needs</li><li> Provide regular updates to the multidisciplinary care team on referral status, insurance issues, barriers, and patient needs</li><li> Escalate complex issues to appropriate teams and coordinate timely resolution</li></ul> 
Access &amp; Advocacy<ul><li> Troubleshoot barriers to specialty care, including insurance, transportation, language access, and system navigation needs</li><li> Advocate for patients by coordinating with internal and external partners to support seamless transitions of care</li><li> Facilitate communication across care teams to promote equitable access to services</li></ul> 
Quality &amp; Compliance<ul><li> Participate in quality improvement initiatives to enhance THP specialty care referral workflows, patient experience, and process efficiency</li><li> Support data audits and documentation reviews as needed</li><li> Participate in staff meetings, training, and other required activities</li><li> Comply with OSHA, HIPAA, and other applicable regulations</li><li> Perform other duties as assigned</li></ul> 
QUALIFICATIONS<ul><li> Minimum 2&ndash;3 years of experience in a healthcare setting, including care coordination, specialty referrals, case management, or patient navigation</li><li> Experience supporting complex patient workflows involving multiple providers, services, or visits</li><li> Experience with gender-affirming care coordination and surgical planning preferred</li><li> Strong organizational skills and the ability to manage multiple patients and track activities across extended timelines</li><li> Ability to identify barriers to care and coordinate solutions with appropriate teams</li><li> Strong communication, organizational, and interpersonal skills with a high level of attention to detail</li><li> Knowledge of ICD-9/10 codes and CPT coding</li><li> Proficient in Microsoft Office, EHR, and other healthcare software</li><li> Self-motivated with the ability to handle multiple tasks and maintain patient confidentiality.</li><li> Able to work independently with minimal supervision</li><li> Bilingual (English/Spanish) is a plus</li><li> Experience working with or knowledge of the LGBTQ community and related issues</li><li> Passion for the Center's mission and a commitment to diversity and inclusion</li><li> Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment</li></ul> 
The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, or veteran status. 
The Center requires that all staff working in Health Services clinical site locations receive the most up-to-date Influenza vaccinations and strongly recommends that staff also receive the latest COVID-19 vaccine. Staff not working at any of the Center&rsquo;s clinical sites are encouraged to receive the latest COVID-19 and Influenza vaccines but are not required to do so. For more information, please contact jobs@lalgbtcenter.org.</div>

THP Specialty Care Coordinator

<div>Responsibilities:

Are you passionate about building strong connections with people? Are you looking to find more than just a job &ndash; rather a career filled with purpose? Do you want to make an impactful difference by providing affordable housing to those that need it most?
<div>If so, we are looking for you to join our team as an Administrative Assistant at our affordable housing community in Los Angeles, CA.</div><div></div> 
WHAT YOU&rsquo;LL BE DOING AS AN ADMINISTRATIVE ASSISTANT<ul><li>
providing timely and professional responses to phone calls and emails.</li><li>
Welcoming tenants and new applicants and guiding them through the application process.</li><li>
Distributing application materials, conducting interviews, and conducting background and credit checks.</li><li>
Managing leasing tasks such as lease signings, preparing financial statements and invoices, and performing other administrative duties.</li><li>
Establishing partnerships with local organizations to provide residents with resources that promote health and independence.</li><li>
Educating residents and staff about community resources, such as case management, meal delivery, transportation, etc.</li><li>
Overseeing the delivery of resident services to ensure their quality and timeliness.</li><li>
Collaborating with service providers and coordinating reporting as needed.</li><li>
Helping residents build supportive networks with family and friends.</li><li>
Organizing educational and volunteer opportunities for resident development and engagement</li></ul><div>
WHY YOU&rsquo;LL LOVE IT HERE
</div><ul><li>Lots of paid time off (19+ days!) &ndash; we value your life outside of work.</li><li>
Customizable total rewards package &ndash; pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program</li><li>
Financial wellness perks to set you up for success - such as 401(k), FSA &amp; HSA, employer-paid life and AD&amp;D insurance; paid leave &amp; disability programs.
</li><li>Mental health resources, such as counseling, are available to our team members.</li><li>
Fertility benefits &ndash; such as surrogacy, adoption assistance and more!</li><li>
Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!</li><li>
Grow with us &ndash; learning &amp; training programs; tuition &amp; certification reimbursement; internal advancement opportunities are available.&hellip;and so much more!</li></ul>
COMPENSATION:<ul><li>
$21.00- $23.00 / hour</li><li>
Annual Performance Bonus</li><li>
This position is Non-Exempt, meaning eligible for overtime pay</li></ul><div>
This range is provided as a general guideline and reflects what we reasonably expect to pay for this role at the time of posting. Actual compensation may vary depending on a variety of factors, including the candidate&rsquo;s qualifications, geographical location, and the specific responsibilities of the role. In addition to salary, this position may be eligible for performance bonuses and a comprehensive benefits package, including health insurance, retirement plans, and paid time off.</div><div></div><div> 
Final compensation offers will be determined following a thorough assessment of the candidate&rsquo;s background and the requirements of the position.</div><div></div><div> 
#RAJOBS</div> 
<div></div>
Qualifications:
<ul><li>Prior experience in the affordable housing industry preferred</li><li>
Excellent written and verbal communication skills.</li><li>
A proven track record of managing complex operational tasks.</li><li>
Bilingual skills in Korean (preferred but not required)</li><li>
You are committed to exceed expectations of those around you by providing exceptional service</li><li>
You bring determination each day &ndash; embracing constructive criticism and pushing to get better</li><li>
You believe in teamwork &ndash; that we are better, together</li><li>
You are trustworthy and reliable to do the right thing &ndash; no matter what</li><li>
You welcome everyone and know the best ideas are born through diversity of thought and perspective</li><li>
Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.</li></ul>
Overview:
<div>
Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is renowned nationally for its financing, preservation, and rehabilitation innovation. Presently, Related Affordable manages one of the largest affordable housing portfolios in the United States. Our team is committed to the principle that everyone deserves a quality home, and we tirelessly strive to fulfill this mission in communities nationwide. Visit our website for more information: Related Affordable Housing.</div>
We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.
Explore careers at www.Related.com
For details on our hiring policies and privacy practices, visit our Privacy Policy</div>

Administrative Assistant

Pair Team

<div><h2 class="jobSectionHeader">About Pair Team</h2> 


At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.

We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. 


Our Values
<ul>
<li>Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.</li>
<li>Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.</li>
<li>Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.</li>
<li>Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.</li>
<li>Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.</li>
</ul><h3 class="jobSectionHeader">In the News</h3>
<ul><li>Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most</li>
<li>TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team</li>
<li>Axios: Pair Team collects $9M for Medicaid-based care</li>
</ul>
<h2 class="jobSectionHeader"> 
About the Opportunity</h2>

Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.

We seek a full-time Lead Care Manager to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. 

This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home 

<h3 class="jobSectionHeader">
What You'll Do</h3>
<ul><li>Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals</li>
<li>Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system</li>
<li>Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members</li>
<li>Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan</li>
<li>Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist with delegated tasks</li>
<li>Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions</li>
<li>Consistently meet monthly encounter metrics to ensure compliance with health plan regulations</li>
<li>Identify and break down barriers ensuring individuals' continuation with the program</li>
<li>Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups</li>
<li>Coordinate physical care management appointments through collaboration with external and internal providers</li>
<li>Utilize external and internal online platforms to collaborate with team members and carry out daily tasks</li></ul> 

<h3 class="jobSectionHeader">
What You'll Need</h3>
<ul><li>1+ years of general work experience (Case Management preferred)</li>
<li>You are physically located in California
<ul><li>Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations</li>
<li>Virtual Ops requires a quiet, HIPAA compliant and internet connected space</li>
</ul></li><li>Bilingual &ndash; English/Spanish</li>
<li>Strong understanding of cultural fluency</li>
<li>High degree of empathy</li>
<li>Ability to work collaboratively in a multidisciplinary team</li>
<li>An eye for optimization</li>
<li>Organizational skills</li>
<li>Ability to remain patient when faced with adversity</li>
<li>Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing</li>
<li>A valid driver's license and auto liability insurance</li>
</ul><h3 class="jobSectionHeader">Preferred Qualifications:</h3>
<ul><li>Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder</li>
<li>2+ years of case management experience</li>
<li>Experience with motivational interviewing</li>
<li>Knowledge of medical terminology</li>
<li>Zest for problem solving, seeking answers, and thinking outside the box</li>
<li>Detail-oriented and organized self-starter who is a rockstar multitasker</li>
<li>Reliable and comfortable in an ever-changing environment</li></ul> 

<h3 class="jobSectionHeader">
Because We Value You</h3>
<ul><li>Salary: $22-$25/hour</li>
<li>Comprehensive health, vision &amp; dental insurance</li>
<li>401k</li>
<li>Monthly $100 work from home expense stipend for your WFH days</li>
<li>Gas reimbursements for your on-site engagement days</li>
Flexible vacation policy <li>- take the time you need to recharge!</li>
<li>We provide all of the equipment needed for the role</li>
<li>Opportunity for rapid career progression with plenty of room for personal growth!</li></ul><div> 
Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires. 
 
Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you're ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!</div></div>

Bilingual Case Manager (Remote Flexible, Spanish Speaking)

Paradigm

<div>
 
 We&rsquo;re
 
 proud
 
 to be recognized&mdash;again! For the fourth year in a row, we&rsquo;ve been certified by
 
 Great Place to Work
 
 &reg;,
 
 
 and for the third consecutive year, we&rsquo;ve earned a spot on Fortune's Best Workplaces in Health Care&trade; list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive.
 
 
 
 
 
 The Surprising Truth About Case Management - Paradigm
 
 
 
 
 
 Watch this short video for a brief introduction to role of a nurse case manager at Paradigm.
 
 
 
 
 
 We are seeking an
 
 experienced Nurse Case Manager
 
 interested in working with injured workers and worker&rsquo;s compensation cases to cover
 
 Los Angeles
 
 and surrounding communities. This
 
 role is a home-based position with travel, up to 2 hours one-way (4 hours round-trip), to doctors&rsquo; offices, hospitals, and various other locations.
 
 
 
 This individual is responsible for the medical case management of work-related injuries, which includes assessment, planning, coordination, implementation, and evaluation of injured/disabled individuals. The Case Manager works with insurance carriers, medical care providers, attorneys, employers, and employees, and closely monitors the progress of the injured worker and reports results back to the employer and insurance carriers.
 
 
 
 
 
 
 At Paradigm, People Come First
 
 
 
 It's more than a job. It's a passion. Work at Paradigm, and you&rsquo;ll find deep satisfaction knowing you&rsquo;re making a profound difference in people&rsquo;s lives.
 
 <ul>
 <li>
 Meaningful work: better outcomes for all isn&rsquo;t just our tagline. It&rsquo;s what guides us to do our best&mdash;every day. At Paradigm, you&rsquo;ll find an authentic connection between the work you do and your passion for making a difference in the world.
 </li>
 <li>
 Exceptional people: You'll work alongside smart people who share a commitment to excellence and a dedication to service. We're not here just for a "job." We're here to transform lives.
 </li>
 <li>
 Collaborative culture: At Paradigm, a spirit of collaboration and care is evident in everything we do. We promote a culture of inclusivity and value diversity of all kinds including thought, knowledge, and experience. No matter the team, everyone works together toward a common goal to deliver exceptional outcomes.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Current, unencumbered registered nurse (RN) license in CA
 </li>
 <li>
 Experience in worker&rsquo;s compensation catastrophic case management is preferred. Experience may include:
 </li>
 <li>
 Critical care experience, catastrophic injury/illness case management, and/or disability management
 </li>
 <li>
 Clinical experience in acquired brain injury, spinal cord injury, multiple trauma (including amputation), and/or burns
 </li>
 <li>
 Recommended certifications (CCM, CRRN, CDMS, CRC). REQUIRED within two years of the date of hire
 </li>
 <li>
 Ability to occasionally work outside of traditional business hours (evenings or weekends) if needed to meet the needs of the claim
 </li>
 <li>
 Skills needed: organization and timeline adherence; PC and technology; communication (written, verbal and interpersonal)
 </li>
 <li>
 Valid driver&rsquo;s license, and good driving history
 </li>
 </ul>
 
 
</div>

Catastrophic / Field Nurse Case Manager

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