case manager

case manager - supportive housing Jobs in New York

case manager - supportive housing

back up caregiver/ babysitter Jobs in New York

back up caregiver/ babysitter

benefits specialist/case manager Jobs in New York

benefits specialist/case manager

case manager - homeless families Jobs in New York

case manager - homeless families

case manager homeless families

Urban Resource Institute

<div>ORGANIZATION OVERVIEW

Founded in 1980, Urban Resource Institute (URI) is the nation&rsquo;s largest provider of domestic violence shelter and support services and a leading provider of housing and services for families experiencing homelessness. Across 24 shelters in New York City, URI provides safe housing for nearly 4,000 individuals and their pets every night and serves more than 40,000 people annually.

URI&rsquo;s work is grounded in survivor-centered, trauma-informed, and culturally responsive care. In addition to emergency and transitional housing, URI delivers a robust continuum of Justice Initiatives&mdash;including economic empowerment, legal education and advocacy, prevention and youth programming, and abusive partner intervention&mdash;designed to break cycles of violence, instability, and poverty. URI also develops permanent affordable and supportive housing, advancing long-term pathways to safety, healing, and stability for families and communities.

POSITION OVERVIEW

The Case Manager is responsible for direct service provision to residents. Direct services include individual counseling, group counseling, advocacy services, referrals and follow-up, home management and financial counseling. Individual must demonstrate sensitivity to issues related homelessness. In addition, the Case Manager will make all necessary linkages to community agencies to provide proper placement of residents in areas of permanent housing, referral to engage in after care services prior to leaving the agency, vocational and educational services, and to assist families in securing public assistance, Medicaid or other benefits.

Salary: $39,000

MAJOR DUTIES AND RESPONSIBILITIES
<ul>
<li>Maintain caseload of 25-30 families.</li>
<li>Conduct intake interviews, as assigned, to assess and evaluate residents for admission using DHS CARES system and as outlined by URI</li>
<li>Engage residents in initial and ongoing treatment processes, through individual and group counseling, under clinical supervision of the Social Work Supervisor.</li>
<li>Conduct independent living plans on at least a biweekly basis in DHS CARES system</li>
<li>Monitor case plans for effectiveness and individual client needs, functional capabilities and assistance needed to increase independent functioning</li>
<li>Develop and maintain housing referral resources, assist residents in the process of locating and securing permanent housing, in conjunction with Housing Specialist.</li>
<li>Assists all residents in the process of referral and placement in community based resources including after care services</li>
<li>Assess residents&rsquo; vocational and educational needs, aptitudes and interests through interviews and testing. Develop and maintain placement and follow-up as appropriate after assessment and counseling.</li>
<li>Develop and maintain liaison activities with DHS, HRA. Public Assistance and Medicaid Administrators and Workers, to assist eligible residents in securing Public Assistance and Medicaid by acting as a personal advocate through telephone or personal visit/contact</li>
<li>Assist in the development of savings plans with clients as applicable</li>
<li>Assist in the performance of weekly unit inspections of all units, including child welfare-involved families with children from birth to six(6) months of age and all other units on a biweekly basis</li>
<li>Explore where possible, family reunification as an option for transitioning out of shelter</li>
<li>Regularly assess the safety and well-being of clients</li>
<li>Make appointments for residents&rsquo; physical exams.</li>
<li>Develop with the resident, a contract of mutually agreed goals and objectives to be accomplished within an agreed upon timetable.</li>
<li>Facilitate psycho educational groups in conjunction with direct service staff.</li>
<li>Assist in the coordination of on-site and off-site services</li>
<li>Participate in training seminars conducted to enhance and develop clinical skills with the client population.</li>
<li>Attend weekly individual case supervision, group supervision, monthly case conferences, and staff meetings.</li>
<li>Function independently in time of facility coverage, including, responsibility for appropriate action in crisis situations per agency procedures.</li>
<li>Perform other duties as assigned by the Social Work Supervisor.</li>
</ul>
SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES
<ul>
<li>Bachelors Degree in Human Services.</li>
</ul>
REQUIRED SKILLS AND EXPERIENCE
<ul>
<li>Bilingual candidates are strongly encouraged to apply.</li>
<li>Two (2) years of counseling experience, preferred, in a residential shelter.</li>
<li>Three (3) years of crisis counseling experience preferred in a residential shelter for homeless individuals and/or families.</li>
<li>In addition, must have training and experience in assessing the vocational and educational needs and aptitudes of clients, thorough familiarity and success with engaging clients experience assisting eligible clients through the process of obtaining Public Assistance, Medicaid and other benefits.</li>
<li>Experience with supportive group facilitation.</li>
<li>Demonstrated sensitivity and experience with and/or knowledge of homelessness within disenfranchised communities including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance abuse and/or mental health issues.</li>
<li>Familiarity with DHS regulations and DHS Cares Reporting.</li>
<li>Must possess a demonstrated ability in delivering client services including: communication and listening skills, understanding of human interaction and personality development, the ability to write and record case documentation, and demonstrated skills in group counseling.</li>
<li>Employee must be computer-literate and must have knowledge of Microsoft Office Applications.</li>
<li>Must have ability to be flexible of schedule as needed.</li>
</ul>
At URI we are committed to cultivating an inclusive work environment. We actively seek a diverse candidate pool and encourage candidates of all backgrounds and abilities to apply. At URI we offer equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state and local law.</div>

Case Manager - Homeless Families

Urban Resource Institute (URI)

<div>
 Job Details
 
 
 
 Description
 
 
 
 
 ORGANIZATION OVERVIEW
 
 
 
 Founded in 1980, Urban Resource Institute (URI) is the nation&rsquo;s largest provider of domestic violence shelter services and a leader in supporting homeless families. Operating 24 shelters across New York City, URI provides 3,700 beds nightly in purpose-built shelters that offer trauma-informed services including counseling, childcare, case management, and more. URI&rsquo;s Justice Initiatives extend support beyond shelter, offering programs in economic empowerment, legal advocacy, youth prevention, and abusive partner intervention. URI also develops permanent affordable housing as part of its long-term commitment to safety, stability, and healing.
 
 
 
 Salary: $38,000
 
 
 
 
 Position Overview
 
 
 
 The Program Assistant is responsible for providing support to the Program Director, management team and shelter staff with administrative functions which are necessary to operate the facility.
 
 
 
 Major Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Responsible for administrative tasks including monitoring records for required documentation, collecting documents from clients and filing records accordingly.
 </li>
 <li>
 Greet clients and visitors and log them into the system. Direct clients and visitors to the appropriate party.
 </li>
 <li>
 Assist with clerical duties related to the program including payroll information, scheduling, and other reports as assigned.
 </li>
 <li>
 Understand and follow the agency and funding source guidelines and protocols including HIPAA and Confidentiality.
 </li>
 <li>
 Perform other tasks as assigned by the Director.
 
 
 </li>
 </ul>
 
 SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree required.
 
 
 </li>
 </ul>
 
 Required Skills And Experience
 
 
 
 <ul>
 <li>
 Bi-lingual, Mandarin or Spanish preferred.
 </li>
 <li>
 At least three (3) years&rsquo; experience as an Administrative Assistant preferably working with abused families or women with special needs.
 </li>
 <li>
 Experience with data entry.
 </li>
 <li>
 Excellent interpersonal and communication skills.
 </li>
 <li>
 Organized and detailed.
 </li>
 <li>
 Ability to work independently, takes initiative, and works well as a team member.
 </li>
 <li>
 Demonstrated sensitivity and experience with and/or knowledge of homeless families including individuals who identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance abuse and/or mental health issues.
 </li>
 <li>
 Familiarity with DHS regulations is a plus but not required.
 </li>
 <li>
 Must be computer literate and must have knowledge of Microsoft Office applications.
 
 
 </li>
 </ul>
 
 Specifications For Physical Requirements
 
 
 
 <ul>
 <li>
 Will be required to read printed and handwritten materials.
 </li>
 <li>
 Will be required to use computer mouse and keyboard.
 </li>
 <li>
 Will be required to read information on computer screen.
 </li>
 <li>
 Must be able to sit for extended periods of time.
 </li>
 <li>
 Must be able to enter information in digital forms and spreadsheets.
 </li>
 <li>
 Must be able to lift 10 pounds at times, occasionally reach and bend.
 
 
 </li>
 </ul>
 At URI we are committed to cultivating an inclusive work environment. We actively seek a diverse candidate pool and encourage candidates of all backgrounds and abilities to apply. At URI we offer equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state and local law.
</div>

Program Assistant - Homeless Families

<div>ORGANIZATION OVERVIEW

Founded in 1980, Urban Resource Institute (URI) is the nation&rsquo;s largest provider of domestic violence shelter and support services and a leading provider of housing and services for families experiencing homelessness. Across 24 shelters in New York City, URI provides safe housing for nearly 4,000 individuals and their pets every night and serves more than 40,000 people annually.

URI&rsquo;s work is grounded in survivor-centered, trauma-informed, and culturally responsive care. In addition to emergency and transitional housing, URI delivers a robust continuum of Justice Initiatives&mdash;including economic empowerment, legal education and advocacy, prevention and youth programming, and abusive partner intervention&mdash;designed to break cycles of violence, instability, and poverty. URI also develops permanent affordable and supportive housing, advancing long-term pathways to safety, healing, and stability for families and communities.

Innovative Urban Village, opening in Summer 2026, is URI&rsquo;s first supportive housing program, developed in partnership with Christian Cultural Center. Located in East New York, Brooklyn, Phase 1A includes 376 income based rental residences, with 94 units dedicated to families who have experienced homelessness due to domestic violence and who qualify for ESSHI services. The program provides permanent supportive housing and trauma informed, culturally responsive services designed to promote long term housing stability and independent living. As URI&rsquo;s inaugural supportive housing initiative, Innovative Urban Village requires the development of a comprehensive program model, policies, procedures, and service framework from inception through full implementation.

POSITION OVERVIEW

The Case Manager provides comprehensive, trauma informed, and culturally responsive supportive services to families residing in the Innovative Urban Village supportive housing program. Case Managers conduct assessments, develop individualized service plans, provide counseling and crisis intervention, and coordinate referrals to promote long term housing stability, safety, and independence.

This role requires strong engagement skills, the ability to support families impacted by domestic violence, and a commitment to evidence informed practices. Case Managers collaborate closely with Housing Specialists, the Economic Empowerment Specialist, and the Director of Clinical Services to ensure integrated, high quality service delivery aligned with ESSHI and OTDA standards.

Salary: $60,000 - $70,000

MAJOR DUTIES AND RESPONSIBILITIES

Direct Service &amp; Case Management
<ul>
<li>Conduct comprehensive intakes, biopsychosocial assessments, and individualized service plans for assigned residents.</li>
<li>Provide supportive counseling, crisis intervention, and safety planning using trauma‑informed, survivor‑centered approaches.</li>
<li>Facilitate groups and workshops focused on parenting, wellness, DV recovery, tenancy skills, and life skills.</li>
<li>Conduct required home visits to assess safety, tenancy conditions, and service needs.</li>
<li>Provide advocacy and accompaniment for residents navigating benefits, legal systems, education, childcare, and healthcare.</li>
</ul>
Housing Stability &amp; Tenancy Support
<ul>
<li>Support residents in maintaining long‑term housing stability through proactive engagement and early identification of risk factors.</li>
<li>Educate residents on lease compliance, communication with property management, conflict resolution, and household management.</li>
<li>Collaborate with Housing Specialists and property management to address tenancy concerns and prevent eviction.</li>
<li>Assist residents with recertifications, inspections, and housing‑related documentation.</li>
</ul>
ESSHI, OTDA &amp; Supportive Housing Compliance
<ul>
<li>Ensure all services align with ESSHI service categories, including case management, employment support, benefits access, crisis intervention, and tenancy support.</li>
<li>Maintain accurate and timely documentation in CAPS, HMIS, and other required data systems.</li>
<li>Complete service plans, progress notes, assessments, and incident reports in accordance with agency and funder standards.</li>
<li>Participate in audits, case reviews, and quality assurance activities.</li>
</ul>
Crisis Intervention &amp; Risk Management
<ul>
<li>Respond to crises using de‑escalation, safety planning, and trauma‑informed strategies.</li>
<li>Conduct risk assessments related to DV lethality, mental health, child safety, and tenancy stability.</li>
<li>Coordinate emergency responses with internal leadership and external partners, including ACS, NYPD, mobile crisis teams, and hospitals.</li>
</ul>
Resource Navigation &amp; Community Linkages
<ul>
<li>Connect residents to community‑based services including mental health treatment, substance use programs, childcare, legal services, and medical care.</li>
<li>Provide benefits navigation for SNAP, Medicaid, SSI/SSD, childcare subsidies, and other entitlements.</li>
<li>Support residents in accessing education, vocational training, and employment programs in collaboration with the Economic Empowerment Specialist.</li>
</ul>
Interdisciplinary Collaboration
<ul>
<li>Participate in interdisciplinary case conferences and service coordination meetings.</li>
<li>Collaborate with the Director of Clinical Services to ensure clinical needs are addressed and referrals are completed.</li>
<li>Work closely with Housing Specialists to support move‑ins, housing retention, and tenancy success.</li>
<li>Maintain strong communication with operations and property management teams.</li>
</ul>
Training &amp; Professional Development
<ul>
<li>Participate in ongoing training on trauma‑informed care, motivational interviewing, DV best practices, crisis intervention, and supportive housing standards.</li>
<li>Engage in reflective supervision and contribute to a culture of learning and accountability.</li>
</ul>
SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES
<ul>
<li>Bachelor&rsquo;s degree required.</li>
<li>Master&rsquo;s degree in Social Work or related field preferred.</li>
</ul>
REQUIRED SKILLS AND EXPERIENCE
<ul>
<li>Minimum of 2 years of experience in case management or direct service, preferably in supportive housing, domestic violence services, or homeless services.</li>
<li>Knowledge of OTDA regulations, ESSHI guidelines, and supportive housing best practices.</li>
<li>Experience working with survivors of domestic violence and families with complex needs.</li>
<li>Strong crisis intervention, de-escalation, and safety planning skills.</li>
<li>Ability to work with diverse populations including LGBTQIA+ individuals, immigrants, older adults, and individuals with mental health or substance use.</li>
<li>Strong organizational, writing, and time management skills.</li>
<li>Ability to manage multiple priorities in a fast-paced environment.</li>
<li>Proficiency in Microsoft Office and data management systems.</li>
</ul>
SPECIFICATIONS FOR PHYSICAL REQUIREMENTS
<ul>
<li>Will be required to read printed and handwritten materials.</li>
<li>Will be required to read information on computer screen.</li>
<li>Will be required to use computer keyboard and mouse.</li>
<li>Must be able to sit for extended periods of time.</li>
<li>Must be able to enter information in digital forms and spreadsheets.</li>
<li>May require occasional work outside established working hours, including evenings and weekends.</li>
</ul>
Urban Resource Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</div>

Case Manager - Supportive Housing

<div>
 Job Details
 
 
 
 Description
 
 
 
 
 ORGANIZATION OVERVIEW
 
 
 
 Founded in 1980, Urban Resource Institute (URI) is the nation&rsquo;s largest provider of domestic violence shelter and support services and a leading provider of housing and services for families experiencing homelessness. Across 24 shelters in New York City, URI provides safe housing for nearly 4,000 individuals and their pets every night and serves more than 40,000 people annually.
 
 
 URI&rsquo;s work is grounded in survivor-centered, trauma-informed, and culturally responsive care. In addition to emergency and transitional housing, URI delivers a robust continuum of Justice Initiatives&mdash;including economic empowerment, legal education and advocacy, prevention and youth programming, and abusive partner intervention&mdash;designed to break cycles of violence, instability, and poverty. URI also develops permanent affordable and supportive housing, advancing long-term pathways to safety, healing, and stability for families and communities.
 
 
 Innovative Urban Village, opening in Summer 2026, is URI&rsquo;s first supportive housing program, developed in partnership with Christian Cultural Center. Located in East New York, Brooklyn, Phase 1A includes 376 income based rental residences, with 94 units dedicated to families who have experienced homelessness due to domestic violence and who qualify for ESSHI services. The program provides permanent supportive housing and trauma informed, culturally responsive services designed to promote long term housing stability and independent living. As URI&rsquo;s inaugural supportive housing initiative, Innovative Urban Village requires the development of a comprehensive program model, policies, procedures, and service framework from inception through full implementation.
 
 
 
 Position Overview
 
 
 
 The Case Manager provides comprehensive, trauma informed, and culturally responsive supportive services to families residing in the Innovative Urban Village supportive housing program. Case Managers conduct assessments, develop individualized service plans, provide counseling and crisis intervention, and coordinate referrals to promote long term housing stability, safety, and independence.
 
 
 This role requires strong engagement skills, the ability to support families impacted by domestic violence, and a commitment to evidence informed practices. Case Managers collaborate closely with Housing Specialists, the Economic Empowerment Specialist, and the Director of Clinical Services to ensure integrated, high quality service delivery aligned with ESSHI and OTDA standards.
 
 
 
 Salary: $60,000 - $70,000
 
 
 
 
 Major Duties And Responsibilities
 
 
 
 
 Direct Service &amp; Case Management
 
 
 
 <ul>
 <li>
 Conduct comprehensive intakes, biopsychosocial assessments, and individualized service plans for assigned residents.
 </li>
 <li>
 Provide supportive counseling, crisis intervention, and safety planning using trauma‑informed, survivor‑centered approaches.
 </li>
 <li>
 Facilitate groups and workshops focused on parenting, wellness, DV recovery, tenancy skills, and life skills.
 </li>
 <li>
 Conduct required home visits to assess safety, tenancy conditions, and service needs.
 </li>
 <li>
 Provide advocacy and accompaniment for residents navigating benefits, legal systems, education, childcare, and healthcare.
 
 
 </li>
 </ul>
 
 Housing Stability &amp; Tenancy Support
 
 
 
 <ul>
 <li>
 Support residents in maintaining long‑term housing stability through proactive engagement and early identification of risk factors.
 </li>
 <li>
 Educate residents on lease compliance, communication with property management, conflict resolution, and household management.
 </li>
 <li>
 Collaborate with Housing Specialists and property management to address tenancy concerns and prevent eviction.
 </li>
 <li>
 Assist residents with recertifications, inspections, and housing‑related documentation.
 
 
 </li>
 </ul>
 
 ESSHI, OTDA &amp; Supportive Housing Compliance
 
 
 
 <ul>
 <li>
 Ensure all services align with ESSHI service categories, including case management, employment support, benefits access, crisis intervention, and tenancy support.
 </li>
 <li>
 Maintain accurate and timely documentation in CAPS, HMIS, and other required data systems.
 </li>
 <li>
 Complete service plans, progress notes, assessments, and incident reports in accordance with agency and funder standards.
 </li>
 <li>
 Participate in audits, case reviews, and quality assurance activities.
 
 
 </li>
 </ul>
 
 Crisis Intervention &amp; Risk Management
 
 
 
 <ul>
 <li>
 Respond to crises using de‑escalation, safety planning, and trauma‑informed strategies.
 </li>
 <li>
 Conduct risk assessments related to DV lethality, mental health, child safety, and tenancy stability.
 </li>
 <li>
 Coordinate emergency responses with internal leadership and external partners, including ACS, NYPD, mobile crisis teams, and hospitals.
 
 
 </li>
 </ul>
 
 Resource Navigation &amp; Community Linkages
 
 
 
 <ul>
 <li>
 Connect residents to community‑based services including mental health treatment, substance use programs, childcare, legal services, and medical care.
 </li>
 <li>
 Provide benefits navigation for SNAP, Medicaid, SSI/SSD, childcare subsidies, and other entitlements.
 </li>
 <li>
 Support residents in accessing education, vocational training, and employment programs in collaboration with the Economic Empowerment Specialist.
 
 
 </li>
 </ul>
 
 Interdisciplinary Collaboration
 
 
 
 <ul>
 <li>
 Participate in interdisciplinary case conferences and service coordination meetings.
 </li>
 <li>
 Collaborate with the Director of Clinical Services to ensure clinical needs are addressed and referrals are completed.
 </li>
 <li>
 Work closely with Housing Specialists to support move‑ins, housing retention, and tenancy success.
 </li>
 <li>
 Maintain strong communication with operations and property management teams.
 
 
 </li>
 </ul>
 
 Training &amp; Professional Development
 
 
 
 <ul>
 <li>
 Participate in ongoing training on trauma‑informed care, motivational interviewing, DV best practices, crisis intervention, and supportive housing standards.
 </li>
 <li>
 Engage in reflective supervision and contribute to a culture of learning and accountability.
 
 
 </li>
 </ul>
 
 SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required.
 </li>
 <li>
 Master&rsquo;s degree in Social Work or related field preferred.
 
 
 </li>
 </ul>
 
 Required Skills And Experience
 
 
 
 <ul>
 <li>
 Minimum of 2 years of experience in case management or direct service, preferably in supportive housing, domestic violence services, or homeless services.
 </li>
 <li>
 Knowledge of OTDA regulations, ESSHI guidelines, and supportive housing best practices.
 </li>
 <li>
 Experience working with survivors of domestic violence and families with complex needs.
 </li>
 <li>
 Strong crisis intervention, de-escalation, and safety planning skills.
 </li>
 <li>
 Ability to work with diverse populations including LGBTQIA+ individuals, immigrants, older adults, and individuals with mental health or substance use.
 </li>
 <li>
 Strong organizational, writing, and time management skills.
 </li>
 <li>
 Ability to manage multiple priorities in a fast-paced environment.
 </li>
 <li>
 Proficiency in Microsoft Office and data management systems.
 
 
 </li>
 </ul>
 
 Specifications For Physical Requirements
 
 
 
 <ul>
 <li>
 Will be required to read printed and handwritten materials.
 </li>
 <li>
 Will be required to read information on computer screen.
 </li>
 <li>
 Will be required to use computer keyboard and mouse.
 </li>
 <li>
 Must be able to sit for extended periods of time.
 </li>
 <li>
 Must be able to enter information in digital forms and spreadsheets.
 </li>
 <li>
 May require occasional work outside established working hours, including evenings and weekends.
 
 
 </li>
 </ul>
 Urban Resource Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
</div>

Volunteers of America- Greater New York, Inc.

Volunteers of America–Greater New York (VOA–Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.
 Our staff are at the heart of this work, creating meaningful change every day. If you’re passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity.
 We are currently seeking qualified candidates for the following position:
 
Position: Benefits Specialist
 
The Benefits Specialist offers support to eligible formerly homeless clients living in Permanent Supportive Housing to promote well-being and stability. The Benefits Specialist is part of a specialized team working across four SRO sites in The Bronx and Brooklyn. The Benefits Specialist will be assigned a caseload of clients at one of those sites and will coordinate closely with case management, recreational and operations staff at the building to which they are assigned
 
East 119th Street Veterans Residence is a single room occupancy (SRO) residence that provides permanent, supportive housing to formerly homeless single veteran men and women, including those diagnosed with a mental illness. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/our-vets-programs
 
Location: New York, NY 10036
 
Minimum Qualifications: 
<ul>
<li>Associate's degree or 60 college credits courses in Human Services field or High School Diploma or GED with 2 years of related experience helping low-income clients access and maintain benefits including Public Assistance, Disability and Veterans benefits.</li>
<li>The position also requires a demonstrated ability in verbal and written communication, including basic computer skills.</li>
</ul>
Benefits Specialist Principal Responsibilities: 
1. Conduct benefits assessments and provide individualized education, assistance, referrals and advocacy to help clients obtain and retain any and all benefits to which they are entitled, including accompanying clients to appointments as needed.
 2. Work with clients and their medical and behavioral health providers to document disability to support SSI/SSD applications and appeals.
 3. Provide individualized money management and budgeting coaching and as needed connect clients to services to adult guardianship or representative payee services.
 4. Develop and deliver workshops on topics related to benefits, budgets and money management.
 5. Utilize best practice approaches and evidence-based interventions to maximize client outcomes.
 6. Maintain service documentation to include client progress notes, observations and interactions about clients and incident reporting when necessary.
 7. Participate in internal and external case conferencing activities.
 
We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:
 
<ul>
<li>Medical, Dental, & Vision Coverage</li>
<li>Prescription Coverage</li>
<li>Life Insurance</li>
<li>Retirement Plan</li>
<li>Tuition Reimbursement</li>
<li>Paid Time Off, including a Paid Birthday Holiday</li>
</ul>
And much more!
 
To learn more about our staff, culture and much more, copy and paste our website link into a browser: https://www.voa-gny.org/our-staff-and-culture/
 VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!

Benefits Specialist/Case Manager

Center for Urban Community Services

<div>The Center for Urban Community Services, (CUCS), is an acclaimed human services organization and one of the nation's largest providers of housing and social services. CUCS is a leader in implementing new practices, sharing knowledge and assisting in shaping local, state and national strategies, so that persons who are homeless, low-income, living with mental illness, or have other special needs can live successfully in the community. 


The Case Manager is responsible for working with an assigned group of clients to help them obtain housing, help clients live full and satisfying lives in the community, help their team and program to function well and meet their contractual obligations including achieving contracted housing placement goals, and striving as appropriate to their role, to fulfill the CUCS programs&rsquo; core purpose, core values and vision statements 


This job posting highlights the primary responsibilities of the role and does not represent a complete job description. The full scope of duties, responsibilities, and performance expectations will be provided in the official job description upon hire.
Experience and Education Required: 

<ul><li>
CM 1: High school diploma and 2 years experience</li><li>
CM 2: Bachelors degree or HS diploma or equivalent and 4 years of relevant work experience</li><li>
CM 3: BSW and 1 year relevant experience (excluding fieldwork) or Bachelors degree and 2 years relevant experience or HS diploma and 6 years relevant experience</li><li>
CM 4: 3 years as CM 3 (internal only)</li><li>
CM 5: 3 years as CM 4 (internal only)</li><li>
For applicants without college degrees, every 30 credits can be substituted for 1 year of experience</li><li>
Demonstrated ability to provide services to a specialized population, computer literacy and good written and verbal communication skills are required.</li><li>
Must be able to work effectively as part of a multidisciplinary team</li></ul>
Benefits We Offer:
<ul><li>
Annual Time Off Benefits: 17 days of PTO for new hires, 20 days of PTO after 1 yr of service, 27 days of PTO after 5 yrs of service, 10 Sick days, 3 personal days, 12 paid holidays</li><li>
Comprehensive medical, vision, and dental plans</li><li>
Employee Assistance Program (EAP)</li><li>
403(b) Retirement Plan</li><li>
Pre-tax savings plan (including Flexible Spending Accounts and Commuter Benefit Plan)</li><li>
Transit Subsidy</li><li>
Paid Family Leave; Short-Term Disability insurance</li><li>
Health Savings account</li><li>
Life insurance</li><li>
Tuition reimbursement</li></ul></div>

Case Manager

Community Housing Innovations

<div>WHO IS CHI?
Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.
WHAT DOES CHI OFFER?
CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:<ul><li>
Generous Paid time off</li><li>
Personal and Sick Days</li><li>
Health insurance and health reimbursement account
</li><li>Dental and vision plans</li><li>
Flexible spending account</li><li>
AFLAC supplemental insurance</li><li>
Dependent Care Spending Account</li><li>
Commuter Transit and Parking Account</li><li>
Working Advantage- Employee Perks</li><li>
401(k) retirement plan</li><li>
Life insurance</li><li>
Employee Assistance Program</li><li>
Monthly trainings and career development plans</li></ul>
JOB SUMMARY
The Case Management Supervisor is part of the human service leadership team that manages and monitors the development and execution of service and care plans for residents to provide a supportive and empowering environment that fosters stabilization, independence and self-reliance, and skills development. The Case Management Supervisor leads a team of Case Managers and ensures that service and care plans are up to date and customized to resident needs. The Supervisor coordinates resources and develops partnerships with community-based services to support their team in implementing service and care plans and provides direct supervision and guidance to their team members.
Pay: $66,300.00 annual salary.
FLSA: Exempt. Not eligible for overtime.
Schedule: Tuesday - Saturday 9am-5pm(Sunday and Monday off).
Location: Midtown Manhattan
<h3 class="jobSectionHeader">JOB-RELATED DUTIES &ndash; ESSENTIAL FUNCTIONS</h3>
These duties are essential and specific to the successful implementation of this position.
SERVICE AND CARE COORDINATION
<ul><li>Ensure residents receive quality and appropriate services per organizational principles and program requirements.</li><li>
Review service and care plans to ensure plans are customized to the needs of the residents, aligned to their biopsychosocial assessments, and promote independence and long-term stability.</li><li>
Develop partnerships and service agreements with external providers and organizations that offer support, advocacy and direct services for immigration and citizenship issues, legal issues, health and mental health issues, childcare and youth services, public benefits and donations, employment opportunities, educational and vocational services.</li><li>
Ensure residents are actively engaged in public benefits and city programs in accordance with DHS requirements and are meeting program requirements.</li><li>
In Family Shelters ensure school-age children receive transportation services, school transfers, and ESL/ELL and IEP curriculum as needed.</li><li>
Develop and maintain a resource network for referrals as related to service needs of residents.</li><li>
Ensure Case Managers leverage external services in service and care plan development and implementation; advocate with providers to secure services where needed.</li><li>
Ensure residents maintain healthy hygiene and housekeeping. Ensure residents who exhibit behaviors that compromise their health and the safety of others are engaged with Social Workers and external resources and services.</li><li>
Review discharge plans to ensure continued enrollment and participation in public benefits and service linkages to community-based organizations are in place.</li></ul>
SUPERVISION
<ul><li>Review performance and productivity of Case Managers; provide constructive feedback, guidance, and technical assistance to team members around performance, professional development, and knowledge and skills development. Provide performance evaluations per Paycom.</li><li>
Troubleshoot difficult resident cases; intervene and directly assist in special needs cases.</li><li>
Conduct 1 to 1 meetings with members of your team and update the performance goals, accomplishments, notes, and feedback in Paycom on a regular basis (weekly/bi-weekly).</li><li>
Ensure Case Managers adhere to CHI code of conduct and abide by contractual, city, state, and federal rules and regulations.</li></ul>
GENERAL DUTIES
<ul><li>Document interactions and communications with and on behalf of residents in CARES and AWARDS.</li><li>
Perform other duties as assigned by supervisor and Program Director.</li></ul>
What do I need to apply?
Education and Experience: Bachelor&rsquo;s degree in Social Work or Psychology required. Five (5) years of experience plus two (2) years of supervisory experience in social services for clients. Experience with immigrants and immigration issues prioritized.
Minimum of seven (7) years of case management experience and three (3) years of supervisory experience in the past ten (10) years may be substituted for educational requirement.<ul><li>
Communication: Professional verbal and written communication skills. Proficiency in English required, multi-lingual and Spanish proficiency prioritized.</li><li>
Computer skills: Professional competency in MS Word, Excel, Outlook and the internet. Experience with CARES, HOME, CAPS, and AWARDS prioritized.</li><li>
Math Skills: Ability to formulate simple financial budgets and coach budget management skills.</li><li>
Physical Performance: Ability to make unit visits (walk distances, climb stairs, etc.)</li><li>
Reasoning Ability: Ability to prioritize; make appropriate decisions and judgment calls.</li><li>
Other Skills:<ul><li>
Experience working with homeless individuals and people living with health and/or mental health issues and substance use. Ability to engage residents.</li><li>
Extensive experience with service and care plan development and implementation.</li><li>
Experience in building partnerships and sustaining partnerships and collaborations with external service providers and community-based organizations.</li></ul></li><li>
Equal Employment Opportunity Employer (EEOE)
Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.</li></ul></div>

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