case manager – permanent supportive housing (psh)

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case manager – permanent supportive housing (psh) Jobs in Houston

case managers

Memorial Hermann Health System

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
 
Job Summary
 
The purpose of the Case Manager position is to support the physician, primary medical homes, and interdisciplinary teams. Facilitates patient care, with the underlying objective of enhancing the quality of clinical outcomes and patient satisfaction while managing the cost of care and providing timely and accurate information to payors. The role integrates and coordinates resource utilization management, care facilitation and discharge planning functions. In addition, the Case Manager helps drive change by identifying areas where performance improvement is needed (e.g., day to day workflow, education, process improvements, patient satisfaction). The position is responsible for coordinating a wide range of self-management support and provides information to update and maintain relevant disease registry activity. Accountable for a designated patient caseload and plans effectively in order to meet patient needs across the continuum, provide family support, manage the length of stay, and promote efficient utilization of resources.
 Job Description
 
Minimum Qualifications
 Education: Graduate of an accredited school of professional nursing required; Bachelors of Nursing preferred, or graduate of an accredited Masters of Social Work program.
 
Licenses/Certifications: 
<ul>
<li>Current and valid license to practice as a Registered Nurse in the state of Texasor</li>
<li>Current and valid license as a Master Social Worker (LMSW) in the state of Texas required, LCSW preferred</li>
<li>Certification in Case Management required within two (2) years of hire into the Case Manager position.</li>
</ul>
Experience / Knowledge / Skills: 
<ul>
<li>Three (3) years of nursing or social work experience acute hospital-based preferred, or three (3) years of experience comparable clinical setting (i.e. ambulatory surgery center, infusion/dialysis clinic, Federally Qualified Health Clinic (FQHC), skilled nursing facility, or wound clinic).</li>
<li>Experience in utilization management, case management, discharge planning or other cost/quality management program preferred.</li>
<li>Excellent interpersonal communication and negotiation skills.</li>
<li>Demonstrated leadership skills.</li>
<li>Strong analytical, data management and PC skills.</li>
<li>Current working knowledge of discharge planning, utilization management, case management, performance improvement, disease or population management and managed care reimbursement.</li>
<li>Understanding of pre-acute and post-acute venues of care and post-acute community resources, physician office routines, and transitional procedures for pre and post acute care. Demonstrated understanding of motivational interviewing and change management.</li>
<li>Strong organizational and time management skills, as evidenced by capacity to prioritize multiple tasks and role components.</li>
<li>Ability to work independently and exercise sound judgment in interactions with physicians, payors, and patients and their families.</li>
<li>Effective oral and written communication skills.</li>
</ul>
Principal Accountabilities
 
<ul>
<li>Coordinates/facilitates patient care progression throughout the continuum.</li>
<li>Works collaboratively and maintains active communication with physicians, nursing and other members of the multi-disciplinary care team to effect timely, appropriate patient care.</li>
<li>Addresses/resolves system problems impeding diagnostic or treatment progress.</li>
<li>Proactively identifies and resolves delays and obstacles to discharge.</li>
<li>Seeks consultation from appropriate disciplines/departments as required to expedite care and facilitate discharge.</li>
<li>Utilizes advanced conflict resolution skills as necessary to ensure timely resolution of issues.</li>
<li>Collaborates with the physician and all members of the multidisciplinary team to facilitate care for designated case load. Monitors the patient’s progress, intervening as necessary and appropriate to ensure that the plan of care and services provided are patient focused, high quality, efficient, and cost effective.</li>
<li>Facilitates the following on a timely basis: completes and reports diagnostic testing, completes treatment plan and discharge plan, modifies plan of care as necessary, to meet the ongoing needs of the patient, communicates to third party payors and other relevant information to the care team.</li>
<li>Assigns appropriate levels of care.</li>
<li>Completes all required documentation in TQ screens and patient records.</li>
<li>Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care in the appropriate setting.</li>
<li>Completes Utilization Management and Quality Screening for assigned patients.</li>
<li>Applies approved clinical appropriateness criteria to monitor appropriateness of admissions and continued stays, and documents findings based on Department standards.</li>
<li>Identifies at-risk populations using approved screening tool and follows established reporting procedures. Monitors LOS and ancillary resource use on an ongoing basis.</li>
<li>Takes actions to achieve continuous improvement in both areas.</li>
<li>Refers cases and issues to Care Management Medical Director in compliance with department procedures and follows up as indicated.</li>
<li>Communicates with Resource Center to facilitate covered day reimbursement certification for assigned patients.</li>
<li>Discusses payor criteria and issues on a case-by-case basis with clinical staff and follows up to resolve problems with payors as needed.</li>
<li>Uses quality screens to identify potential issues and forwards information to Clinical Quality Review department.</li>
<li>Ensures that all elements critical to the plan of care have been communicated to the patient/family and members of the healthcare team and are documented as necessary to assure continuity of care.</li>
<li>Manages all aspects of discharge planning for assigned patients.</li>
<li>Meets directly with patient/family to assess needs and develop an individualized continuing care plan in collaboration with physician.</li>
<li>Collaborates and communicates with multidisciplinary team in all phases of discharge planning process, including initial patient assessment, planning, implementation, interdisciplinary collaboration, teaching and ongoing evaluation.</li>
<li>Ensures/maintains plan consensus from patient/family, physician and payor.</li>
<li>Refers appropriate cases for social work intervention based on department criteria.</li>
<li>Collaborates/communicates with external case managers.</li>
<li>Initiates and facilitates referrals through the Resource Center for home health care, hospice, medical equipment and supplies.</li>
<li>Documents relevant discharge planning information in the medical record according to department standards.</li>
<li>Facilitates transfer to other facilities as appropriate.</li>
<li>Actively participates in clinical performance improvement activities.</li>
<li>Assists in the collection and reporting of financial indicators including case mix, LOS, cost per case, excess days, resource utilization, readmission rates, denials and appeals.</li>
<li>Uses data to drive decisions and plan/implement performance improvement strategies related to case management for assigned patients, including fiscal, clinical and patient satisfaction data.</li>
<li>Collects, analyzes and addresses variances from the plan of care/care path with physician and/or other members of the healthcare team.</li>
<li>Uses concurrent variance data to drive practice changes and positively impact outcomes.</li>
<li>Collects delay and other data for specific performance and/or outcome indicators as determined by Director of Outcomes Management. Documents key clinical path variances and outcomes which relate to areas of direct responsibility (e.g., discharge planning).</li>
<li>Uses pathway data in collaboration with other disciplines to ensure effective patient management concurrently.</li>
<li>Leads the development, implementation, evaluation and revision of clinical pathways and other case management tools as a member of the clinical resource/team.</li>
<li>Assists in compilation of physician profile data regarding LOS, resource utilization, denied days, costs, case mix index, patient satisfaction and quality indicators (e.g., readmission rates, unplanned return to OR, etc.)</li>
<li>Acts as preceptor/mentor to new hires.</li>
<li>Assists in development of orientation schedule and helps identify individual needs for learning.</li>
<li>Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.</li>
<li>Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.</li>
<li>Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.</li>
<li>Other duties as assigned.</li>
</ul>

Case Manager

Uriarte Law, PA

** Must have experience in personal injury**Summary The Case Manager guides clients through their personal injury case with consistent communication, accurate documentation, and efficient coordination of treatment and property damage (PD) matters. This role ensures that each file is complete, organized, and demand-ready.Duties and Responsibilities Client Communication &amp; Case Oversight ● Make regular check-in calls to update clients on case status.● Respond to client questions and concerns within 24 hours.● Schedule clients for appointments such as RS (Recorded Statements), EUO (Examinations Under Oath), and HVC (Hearing Video Conferences), and sit in on RS and EUO sessions to take notes.● Conduct and document intro calls within 24 hours of receiving intake; review intake forms for accuracy and collect missing information.● Document all client communication clearly and promptly in the CRM.Medical Coordination &amp; Demand Preparation● Follow up with medical providers for treatment updates and referrals.● Track appointment progress and update the case file accordingly.● Request, organize, and review medical records and bills for demand preparation.● Organize documents and label files accurately for drop review.● Ensure all case fields are complete and up-to-date before submission.● Help prepare monthly demand packages with all required supporting documentation.● Flag missing or time-sensitive items for review.Property Damage (PD) Management ● Handle PD cases from start to finish, including collecting estimates, photos, and updates from clients.● Communicate with clients regarding vehicle repairs and PD status.● Coordinate with adjusters and schedule PD-related appointments.● Keep the PD tracker accurate and current.Team Collaboration &amp; Support ● Keep all CRM case notes, documents, and fields accurate and current.● Assist with training new team members or covering team caseloads during absences.Supervisory Responsibilities● NoneMetrics for Success ● Client calls and inquiries responded to within 24 hours.● 100% of case files demand-ready by established deadlines.● All PD tracker entries current and accurate at all times.● Monthly demand packages submitted on time with no missing documentation.Qualifications ● Proven experience in case management, preferably in a personal injury or legal setting.● Strong organizational and time management skills.● Excellent communication and interpersonal abilities.● Proficiency in case management software and CRM systems.● Strong computer skills including:○ Case management software○ CRM systems● Ability to handle multiple cases simultaneously while meeting deadlines.● Attention to detail and accuracy in documentation.● Bilingual &ndash; Spanish/English highly preferred.Physical Requirements ● Ability to remain seated and work at a computer for extended periods of time.● Must be able to occasionally stand, walk, and reach to retrieve or file documents.● Ability to lift and carry case files, office supplies, and small equipment weighing up to 15 pounds.● Comfortable traveling locally for meetings, court appearances, or client appointments as needed.● Must be able to communicate clearly in person, over the phone, and via electronic correspondencePay: $20.00 - $25.00 per hourBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Morgan & Morgan, P.A.

<div>
 
 
 At Morgan &amp; Morgan, the work we do matters. For millions of Americans, we&rsquo;re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.
 
 
 
 
 Summary
 
 
 
 We are seeking a Case Manager to join our team. As a Case Manager, you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Daily interaction with existing and potential clients, via telephone and in person
 </li>
 <li>
 Order medical records from providers and communicate with clients and providers during the course of treatment
 </li>
 <li>
 Obtain documents necessary to support injury and/or liability positions
 </li>
 <li>
 Interact with insurance carriers and healthcare providers to secure records and account balances
 </li>
 <li>
 Work directly with multiple coworkers involved in the management and support of case files
 </li>
 <li>
 Maintain organized case files
 </li>
 <li>
 Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
 </li>
 <li>
 Interact with attorneys and present case synopsis when required
 </li>
 <li>
 Manage case files from intake to closing under the direction of an attorney
 </li>
 <li>
 Performs other related duties as assigned to meet the needs of the business
 </li>
 </ul>
 
 
 Qualification
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (preferred)
 </li>
 <li>
 Prior experience as a Personal Injury Case Manager preferred
 </li>
 <li>
 At least 2 years of working in a legal position or insurance adjuster experience preferred
 </li>
 <li>
 Ability to be a team player and follow procedures
 </li>
 <li>
 Proactive interaction with clients, insurance companies and medical providers
 </li>
 <li>
 Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
 </li>
 <li>
 Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
 </li>
 <li>
 Strong writing and communication skills along with attention to detail
 </li>
 <li>
 Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm
 </li>
 </ul>
 
 
 This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We&rsquo;ve found that being in the office helps new team members get up to speed quickly and feel more connected.
 
 
 
 
 
 
 
 
 Benefits
 
 
 
 
 Morgan &amp; Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.&nbsp; For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,&nbsp; paid time off and paid holidays.
 
 
 
 
 Equal Opportunity Statement
 
 
 
 
 Morgan &amp; Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
 
 
 
 E-Verify
 
 
 
 
 This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.&nbsp;&nbsp;&nbsp;
 
 
 
 
 Privacy Policy
 
 
 
 
 Here is a link to Morgan &amp; Morgan's privacy policy.
 
 
</div>

Guiding Light haven

Case Manager &ndash; Residential Treatment Center (RTC)Organization: Guiding Light HavenLocation: TexasEmployment Type: Full-TimeReports To: AdministratorPosition OverviewGuiding Light Haven is seeking a qualified and experienced Case Manager to support youth in a licensed Residential Treatment Center (RTC) operating in accordance with Texas Minimum Standards under HHSC.The Case Manager is responsible for coordinating individualized service planning, monitoring client progress, maintaining compliance documentation, and ensuring collaboration with families, placing agencies, and interdisciplinary treatment teams.This position requires a minimum of one (1) year of case management experience, preferably in a residential treatment, foster care, behavioral health, or child welfare setting.Minimum Qualifications<ul><li>Minimum 1 year documented case management experience</li><li>Bachelor&rsquo;s degree in Social Work, Psychology, Human Services, Counseling, or related field (preferred)</li><li>Knowledge of Texas HHSC RTC/GRO Minimum Standards</li><li>Experience working with at-risk youth, trauma-informed care, or behavioral health populations</li><li>Strong documentation and case file management skills</li><li>Ability to pass background checks required by HHSC</li><li>Valid Texas driver&rsquo;s license</li></ul>Essential Duties &amp; ResponsibilitiesService Planning &amp; Coordination<ul><li>Develop and implement individualized service plans in collaboration with clinical staff</li><li>Participate in treatment team meetings and case reviews</li><li>Coordinate services with placing agencies, CPS, probation, schools, and healthcare providers</li><li>Ensure goals are measurable, trauma-informed, and aligned with regulatory standards</li></ul>Documentation &amp; Compliance<ul><li>Maintain complete and accurate case files in compliance with Texas Minimum Standards</li><li>Ensure required documentation is completed within required timeframes</li><li>Monitor incident reports and ensure follow-up documentation</li><li>Assist in audit preparation and licensing reviews</li></ul>Client Advocacy &amp; Monitoring<ul><li>Monitor resident progress toward service plan goals</li><li>Conduct regular check-ins with residents</li><li>Support discharge planning and aftercare coordination</li><li>Ensure family engagement when appropriate</li></ul>Interdisciplinary Collaboration<ul><li>Work closely with therapists, direct care staff, administrators, and medical providers</li><li>Communicate changes in resident status to appropriate parties</li><li>Participate in staff meetings and required trainings</li></ul>Knowledge &amp; Skills<ul><li>Understanding of trauma-informed care principles</li><li>Familiarity with child welfare systems in Texas</li><li>Ability to manage multiple cases simultaneously</li><li>Strong organizational and communication skills</li><li>Professional boundaries and ethical practice</li></ul>Compliance RequirementsThis position must comply with all applicable standards established by the Texas Health and Human Services Commission, including:<ul><li>Background checks</li><li>Training requirements</li><li>Documentation standards</li><li>Confidentiality laws (HIPAA where applicable)</li><li>Mandatory reporting requirements</li></ul>Preferred Qualifications<ul><li>Experience in RTC or GRO setting</li><li>Knowledge of DFPS/CPS processes</li><li>CPR/First Aid Certification</li><li>Crisis intervention training</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary (based on experience)</li><li>Paid training</li><li>Professional development opportunities</li></ul>Job Types: Full-time, ContractPay: $35.00 - $40.00 per monthWork Location: In person

De Lara Law Firm, PLLC

Job Summary We are seeking an experienced, detail-oriented, and organized Legal Assistant/Secretary to join our law office. Our bustling immigration law firm is seeking a talented individual to join our team as a Legal Assistant/Secretary. If you're bilingual in English and Spanish, possess strong organizational skills, and have a passion for immigration law, we want to hear from you!**Key Responsibilities: **- Answer phones and calendar appointments.- Enthusiastically greet office clients/guests.- Prepare USCIS applications and packets with meticulous attention to detail.- Assist in preparing files for immigration court proceedings and applications for relief (I-589, 42A, 42B, AOS, etc.).- Conduct research and gather relevant documentation for cases.- Communicate effectively with clients and government agencies.- Maintain case management systems and update case statuses regularly.**Additional Duties:**- Draft legal correspondence and documents.- Assist the attorney in preparing for hearings and trials.- Assist with client intake and initial consultations.- Perform administrative tasks as needed to support the legal team.- Collect client payments and issue payment receipts.**Requirements:**- Bilingual proficiency in English and Spanish.- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.). and Adobe- Strong organizational skills and attention to detail.- Ability to work independently and as part of a team.-Prior experience in immigration law of at least 2 years is required.**Pay and Benefits:**<ul><li>-Pay is commensurate with experience.</li></ul>-Paid vacation and holidays.If you're passionate about helping people and ready to make a difference, this is the opportunity for you! Apply now by sending your resume detailing your qualifications and relevant experience. Join us in our mission to provide exceptional legal services to our diverse community. We look forward to welcoming you to our team!Job Type: Full-timePay: From $15.00 per hourBenefits:<ul><li>Paid time off</li></ul>Experience:<ul><li>Immigration Law: 2 years (Required)</li></ul>Language:<ul><li>Spanish (Required)</li></ul>Work Location: In person

Cenikor Foundation

<div>Cenikor's Value Proposition - What's Your Why?
<ul><li>
PURPOSE in your work - service to others, giving back to your community, helping to save lives, being fulfilled at work. See how we served last year.</li><li>
COMPETITIVE PAY, BENEFITS, PAID TIME OFF, TUITION REIMBURSEMENT, up to 10% 401K and BONUSES - we hire and reward high performers.<ul><li>
Benefits for full-time team members include Medical, Dental, Vision, Basic Life &amp; AD&amp;D, LTD, STD, Accident, Critical Illness, HRA/FSA</li></ul></li><li>
STABILITY and GROWTH - more than 55 years in business - our strong financial processes support our drive to serve more people and ensure stability for our team members.</li><li>
CONTINUOUS LEARNING and PROFESSIONAL DEVELOPMENT - we are committed to developing our leaders in their desired career path and promoting from within. We have Cenikor Career Pathways Program that you can join after 90 days of employment. We also have an annual leadership development program with assigned mentors to help you achieve your professional goals. More than 25% of our total employees have been promoted the last 4 years.</li><li>
STUDENT LOAN FORGIVENESS - The Public Service Loan Forgiveness (PSLF) forgives your qualified student loans if working for a non-profit for a specific period of time. Find out more here.</li><li>
The work we do isn't easy. If you like purposeful hard work, serving others and having FUN with your team while achieving goals, Cenikor will be the right place for you!</li></ul>

SCHEDULE: Monday-Friday 8am-5pm

ESSENTIAL FUNCTIONS:
<ul><li>Conduct relapse prevention education and life skills group sessions. Document and upload clinical and administrative notes to Welligent and CMBHS within 24 hours of group completion.
</li><li>Facilitate groups on an as needed basis.
</li><li>Work in conjunction with all facility staff to facilitate a safe environment for client recovery.
</li><li>Facilitate communication and collaboration with the individual, family/natural supports and other members of the identified wellness team-including referral providers to reduce the fragmentation in services and lags in ongoing service provision for clients at the time of discharge.
</li><li>Educate the individual, family/natural supports and other members of treatment options, community resources, social networks, etc. in order to ensure timely and informed decisions related to discharge and to promote individual self-efficacy and self-advocacy and determination.
</li><li>Contribute to client care by participating in clinical staff meetings to review client progress, treatment plans, discharge plan status and weekly client case management sessions. Report caseload activities to supervisor.
</li><li>Participate in weekly Training/Supervision as a member of the clinical team.
</li><li>Ensure documentation in the clinical record is appropriate and complies with documentation standards.
</li><li>Maintain compliance with federal and state regulatory standards as well as Cenikor policies and procedures.
</li><li>Create/maintain an updated data base of referral resources for clients within the immediate community and across State as per identified need.
</li><li>Manage adherence to Statement of Work (SOW) requirements by reviewing deliverables, timelines, and resource commitments; monitor ongoing activities for compliance and prepare quarterly activity reports.
</li><li>Ensure ongoing compliance with all required training courses relevant to the role, including but not limited to company-mandated courses and any state-regulated certifications or training requirements.
</li><li>Ensure completion of Big 5 performance management tool by the required deadlines and use of SMART goals to support annual performance compensation review.
</li><li>Adhere strictly to HIPAA regulations in regards to client confidentiality. Maintain strict confidentiality on all Foundation matters and refer questionable issues to your supervisor.
</li><li>Uphold the core principles of Cenikor's culture and contribute to a positive working environment for all team members.
</li><li>Perform additional duties as assigned and consistent with the non-exempt functions as defined in this job description.
</li></ul>QUALIFICATIONS FOR THE POSITION:
Skills, Knowledge and Abilities:
<ul><li>Possesses good oral and written communication skills.
</li></ul><ul><li>Experienced and/or knowledgeable in providing education and therapeutic counseling for individuals and for groups.
</li></ul><ul><li>Experienced and capable of identifying appropriate resources for client development and providing substance use counseling.
</li></ul><ul><li>Capable of discerning facts from opinions and remaining objective when listening to conflicting opinions.
</li></ul><ul><li>Experienced in working with diverse population.
</li></ul><ul><li>Possesses good time management skills needed to meet aggressive deadlines and prioritize multiple tasks.
</li></ul><ul><li>Patience, perseverance, and resilience in a challenging environment.
</li></ul><ul><li>Knowledge of Microsoft Office software required, including specific MS Outlook calendar experience.
</li></ul><ul><li>Ability to consistently uphold the Core Principles of Cenikor's Culture with all team members:
</li></ul><ul><li>Demonstrate mission of service to our clients
</li></ul><ul><li>Positive, respectful communication with both staff and clients
</li></ul><ul><li>Demonstrate self-motivation and perseverance to achieve goals
</li></ul><ul><li>Role model appropriate, professional behaviors including appropriate client boundaries
</li></ul><ul><li>Work effectively as part of a team, helping to set up others for success
</li></ul>Education:
<ul><li>Highschool Diploma or equivalent required.
</li></ul>Experience:
<ul><li>Two (2) years of substance use treatment experience preferred.
</li></ul><ul><li>Experience with CMBHS or other electronic health record system preferred.
</li></ul>IMPORTANT NOTES:

Drug Free Workplace

Equal Opportunity Employer</div>

Case Manager- Houston, TX

Fragomen

<div>Job Description
About the Role: Fragomen&rsquo;s Business Immigration Analyst position will provide you with the opportunity to make an immediate impact on our business, as well as offering training, development, and long-term growth opportunities. Fragomen&rsquo;s exclusive focus on immigration means you will work in an exciting, dynamic, and challenging atmosphere with people who are passionate about immigration. Providing world class client service and industry leading technology solutions, Fragomen helps our clients to navigate the complex world of global immigration to better achieve their goals.
How will you make a difference as a Business Immigration Analyst at Fragomen?
<ul><li>Learn about the various types of immigration matters and build knowledge of firm, immigration case types and client processes.
</li><li>Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, case drafting, and case filing.
</li><li>With the guidance of your supervisor, communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or other general inquiries.
</li><li>Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, escalations to supervisor.
</li><li>Compile and summarize large quantities of data within case management systems for reporting to clients, managers and team.
</li><li>Understand and contribute to team and individual productivity goals.
</li><li>Demonstrate flexibility and initiative.
</li><li>Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational and client compliance (e.g., following Data Privacy protocols, using Connect accurately and in line with team and client protocols, etc.).
</li></ul>Leverage your valuable skills and experience to make an impact at Fragomen:
<ul><li>Bachelor&rsquo;s degree, Associate&rsquo;s degree, Paralegal certification OR experience in a customer facing or client service-oriented role
</li><li>A client-service mindset, attention to details and ability to work in a fast-paced environment with competing demands
</li><li>The ability to prioritize, meet deadlines and escalate case issues to supervisor
</li><li>Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes without the aid of AI engines
</li><li>Experience using various computer systems, including MS Word and Excel
</li><li>Desire to contribute to positive work environment, effectively collaborate and promote teamwork
</li></ul>Benefits:
At Fragomen, we know that great people make a great organization. We value our people and offer employees a broad range of benefits which includes:
<ul><li>22 PTO days + Federal holidays
</li><li>Medical, Dental, and Vision plans + FSA &amp; HSA Plans
</li><li>401K plan, with company matching
</li></ul>Learn More About Fragomen:
Please take time to read About Us , explore the Meaningful and Impactful Work we do for our clients, and review the standard Benefits we offer. You can find all the material to the right of this page.
All offers and/or employment contracts are contingent upon the successful completion of the Firm&rsquo;s pre-employment screening process. This process may include verifying the candidate&rsquo;s identity, confirming legal authorization to work in the offered position&rsquo;s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.</div>

Business Immigration Analyst (Paralegal)

Explore 179+ Case managers in Houston this May. Find roles across top companies and apply now to boost your career.

179 case managers jobs In Houston

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Case Manager- Houston, TX

Business Immigration Analyst (Paralegal)