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administrative project coordinator Jobs in Washington

administrative project coordinator

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case management specialist

clinical care coordinator, (1123) Jobs in Washington

clinical care coordinator, (1123)

chc service coordinator

Deepest Beauty Care

JOIN OUR GROWING TEAMGeorgetown Allure Medical Spa is looking for an experienced, professional, and enthusiastic Aesthetic Patient Coordinator to join our growing team.This is an exciting opportunity for someone who is passionate about medical aesthetics, professional skincare, client relationships, and helping people feel confident about taking the next step in their treatment journey.As one of the first people our clients connect with, you will support the full client experience, from the initial inquiry and phone consultation through scheduling, treatment education, skincare recommendations, memberships, packages, follow-up, and long-term care.ABOUT THE ROLEThis position combines patient coordination, front desk operations, phone consultations, lead conversion, skincare sales, customer service, CRM follow-up, and marketing support.Most work will be performed on-site at our Washington, DC medical spa. Some scheduled remote shifts may be assigned for lead follow-up, phone consultations, client communication, and administrative work.This is a goal-oriented role. The successful candidate will be warm and consultative, confident asking for the appointment, organized in follow-up, knowledgeable about aesthetics and skincare, and committed to delivering an exceptional client experience.KEY RESPONSIBILITIESPatient Coordination and Lead Conversion<ul><li>Respond promptly to new inquiries from phone calls, website forms, social media, referrals, advertising campaigns, and promotions.</li><li>Conduct warm, professional phone consultations with prospective clients.</li><li>Ask thoughtful questions to understand each client&rsquo;s concerns, goals, treatment history, expectations, and priorities.</li><li>Explain Georgetown Allure&rsquo;s services, treatment options, memberships, packages, professional skincare, general pricing, and current promotions using approved information.</li><li>Help qualified clients select the appropriate consultation or next step and confidently schedule their appointment.</li><li>Follow up consistently by phone, text, and email until the client books, declines, or requests future follow-up.</li><li>Reconnect with past leads, canceled appointments, inactive clients, and clients who did not rebook.</li><li>Maintain accurate CRM notes, lead stages, tasks, outcomes, and follow-up dates.</li><li>Escalate clinical questions and final treatment recommendations to the appropriate licensed provider.</li></ul>Front Desk and Client Experience<ul><li>Welcome clients warmly and create a polished, professional first impression.</li><li>Manage check-in, check-out, scheduling, confirmations, rescheduling, and rebooking.</li><li>Answer calls, texts, emails, chats, voicemails, and online inquiries.</li><li>Process payments through Georgetown Allure&rsquo;s approved systems.</li><li>Support providers and management throughout the day.</li><li>Maintain accurate client forms, appointment information, and follow-up tasks.</li><li>Help maintain an organized, clean, and welcoming reception area.</li><li>Handle routine client questions and promptly escalate sensitive concerns when appropriate.</li></ul>Skincare, Membership, and Package Support<ul><li>Learn and confidently explain Georgetown Allure&rsquo;s professional skincare products, services, memberships, packages, and treatment pathways.</li><li>Educate clients about professional home-care routines based on Georgetown Allure training and provider or esthetician guidance.</li><li>Support skincare, retail, membership, and package sales through education and personalized service.</li><li>Follow up regarding recommended products, future appointments, treatment plans, memberships, and packages.</li><li>Continue learning about services such as customized facials, chemical peels, microneedling, RF microneedling, radio-frequency treatments, LED, microcurrent, acne care, pigmentation treatments, skin tightening, injectables, and professional skincare.</li></ul>Marketing and Brand Support<ul><li>Assist with social media, photography, filming, educational content, and promotional projects.</li><li>Participate on camera or behind the scenes when requested.</li><li>Support events, promotional days, review campaigns, and client-appreciation activities.</li><li>Follow up with leads generated through specific marketing campaigns and promotions.</li><li>Share recurring client questions and objections to help improve our messaging, education, and promotions.</li></ul>QUALIFICATIONSRequired<ul><li>Previous professional experience in a medical spa, aesthetic clinic, dermatology practice, plastic-surgery practice, cosmetic practice, or closely related professional skincare environment.</li><li>Strong working knowledge of professional skincare and common aesthetic treatments.</li><li>Experience speaking with clients about services, skincare, memberships, packages, treatment plans, or appointments.</li><li>Confidence conducting phone consultations and guiding qualified clients toward booking.</li><li>Excellent verbal and written communication.</li><li>Strong organization, follow-up, attention to detail, and accountability.</li><li>Comfort using scheduling software, CRM systems, email, text messaging, and modern office technology.</li><li>Weekend availability.</li><li>Ability to work primarily on-site in Washington, DC and complete scheduled remote assignments when needed.</li></ul>Preferred<ul><li>Experience converting leads into confirmed consultations or appointments.</li><li>Experience selling professional skincare, memberships, treatment packages, or aesthetic services.</li><li>Esthetician license, formal skincare education, or advanced aesthetics training.</li><li>Experience with social media, Canva, filming, photography, or content support.</li></ul>REMOTE WORK REQUIREMENTSAlthough this role is primarily on-site, some remote work may be assigned. Candidates must have:<ul><li>A quiet, private, and professional home workspace.</li><li>Reliable high-speed internet and dependable phone access.</li><li>The ability to conduct uninterrupted phone or video consultations.</li><li>A secure environment that protects client privacy and confidential information.</li><li>The ability to remain responsive and productive during scheduled remote hours.</li></ul>THE IDEAL CANDIDATEThe ideal candidate is warm, polished, confident, dependable, and genuinely passionate about aesthetics and skincare. They build trust quickly, listen carefully, explain value clearly, and follow up consistently without using high-pressure sales tactics.They understand that great medical-spa sales begin with education, accurate expectations, excellent communication, and a strong client relationship. They are comfortable working toward clear goals and taking accountability for lead response, follow-up, booking, rebooking, skincare sales, memberships, packages, CRM accuracy, client satisfaction, and teamwork.WHY GEORGETOWN ALLURE?At Georgetown Allure, we believe exceptional client care starts with an exceptional team.We invest in training, encourage professional growth, welcome new ideas, and provide opportunities to expand your knowledge in medical aesthetics, skincare, client experience, sales, marketing, and business operations.If you are looking for more than a traditional patient coordinator role and want to build a meaningful career with a growing medical spa, we would be excited to meet you.Pay: $20.00 - $25.00 per hourBenefits:<ul><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>What experience do you have in a medical spa, aesthetic clinic, dermatology practice, plastic-surgery practice, cosmetic practice, or professional skincare environment?</li></ul><ul><li>Which aesthetic treatments and professional skincare products are you comfortable explaining to clients?</li><li>Describe your experience conducting phone consultations or converting inquiries into appointments.</li><li>Have you sold skincare products, memberships, treatment packages, or aesthetic services?</li><li>Are you available to work weekends?</li><li>Are you comfortable working primarily on-site and completing occasional scheduled remote shifts?</li></ul>Work Location: In person

Aesthetic Patient Coordinator

U street parking

Location: Washington, DC
 
Department: Security Operations
 
Reports To: Director of Security
 
Position Summary
 
USP Security is seeking a highly organized, detail-oriented, and motivated Scheduling & Operations Coordinator to join our growing operations team. This is a fast-paced position responsible for managing employee schedules across multiple client locations while ensuring operational coverage, compliance, and exceptional customer service.
 
The ideal candidate thrives under pressure, possesses outstanding organizational skills, and is comfortable making difficult scheduling decisions while maintaining professionalism. This position requires someone who can effectively communicate with employees, enforce scheduling expectations, and adapt quickly to changing operational needs.
 
This role reports directly to the Director of Security and offers opportunities to gain experience in security operations, compliance, workforce management, and business administration.
 
Recent college graduates are strongly encouraged to apply.
 
Essential Responsibilities
 
Scheduling & Workforce Management
 
Develop, maintain, and manage daily and weekly employee schedules.
 
Ensure all client posts remain fully staffed while minimizing overtime.
 
Coordinate shift changes, call-offs, vacations, and emergency staffing needs.
 
Contact employees regarding available shifts and staffing shortages.
 
Maintain accurate scheduling records and employee availability.
 
Monitor attendance, missed shifts, and schedule compliance.
 
Exercise sound judgment when making staffing decisions in a time-sensitive environment.
 
Operations Support
 
Assist the Director of Security with day-to-day operational tasks.
 
Help maintain personnel records and scheduling documentation.
 
Coordinate communication between Operations Managers and field personnel.
 
Support administrative functions for special projects and client requests.
 
Compliance & Administrative Support
 
Assist with compliance audits and personnel file reviews.
 
Verify required licenses, certifications, and training records remain current.
 
Assist with quality assurance initiatives and internal operational audits.
 
Support invoicing, billing verification, and payroll-related administrative tasks.
 
Perform additional administrative duties as assigned.
 
Qualifications
 
Required
 
High school diploma or equivalent.
 
Strong attention to detail and organizational skills.
 
Excellent verbal and written communication abilities.
 
Ability to multitask in a fast-paced environment.
 
Strong problem-solving and decision-making skills.
 
Ability to remain calm under pressure.
 
Professional demeanor with the ability to communicate firmly and respectfully.
 
Proficiency with Microsoft Office (Word, Excel, Outlook).
 
Ability to handle confidential information with discretion.
 
Preferred
 
Associate's or Bachelor's degree in Business Administration, Criminal Justice, Management, Human Resources, or a related field.
 
Experience with employee scheduling, dispatching, logistics, workforce management, or operations coordination.
 
Experience in the security industry is a plus but not required.
 
Desired Skills
 
We're looking for someone who is: 
Exceptionally detail-oriented
 
Highly organized
 
Assertive and confident when managing employee schedules
 
Dependable and accountable
 
Able to prioritize competing deadlines
 
Comfortable working in a constantly changing environment
 
Customer service focused
 
Self-motivated with a strong work ethic
 
Willing to learn and grow within the organization
 
Work Environment
 
Full-time, Monday through Friday.
 
Office-based position with occasional after-hours communication for operational emergencies.
 
Fast-paced environment requiring frequent multitasking and shifting priorities.
 
Why Join USP Security?
 
At USP Security, you'll gain hands-on experience in operations management while working alongside an experienced leadership team. This role provides exposure to workforce planning, compliance, client operations, invoicing, and security management, making it an excellent opportunity for someone looking to build a career in operations, management, or business administration.
 
Successful employees have opportunities for advancement into Operations Management and other leadership positions as the company continues to grow.

Scheduling & Operations Coordinator

Georgetown University

<div>Georgetown University comprises two unique campuses in the nation&rsquo;s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.
Requirements
Job Overview
Data Analyst for Infectious Diseases Clinical Trials Unit will work with and assist the Clinical Research Coordinator, Regulatory Specialist, and Clinical Trial Manager by entering data into clinical trial sponsor system, as well as internal software.
Work Interactions
The Data Analyst will work with and assist the Clinical Research Coordinator, Regulatory Specialist, and Clinical Trial Manager by interacting with the clinical trial sponsor and also their propriety software for data entry. The Data Analyst may interact with clinical trial subjects to plan visits to the clinical trial, as well as schedule the subjects in Google Calendar. The Data Analyst will work with the Clinical Trial Coordinator and also Financial Administrator to ensure data between Georgetown GMS and clinical trial sponsor match. The Data Analyst will escalate necessary issues, such as data discrepancies, when discovered to the Clinical Trial Manager.
Additional duties include, but are not limited to:<ul><li>
Develops an understanding of research processes</li><li>
Documents business requirements of research processes</li><li>
Partners with clinical staff to help with the data requirements of research functions</li><li>
Creates and documents instructions for complex tasks so that others may use as a guideline in the future</li><li>
Tests applications to confirm intended functionality, as well as identify gaps</li><li>
Assists with the creation of user training materials</li><li>
Documents technical processes, as needed</li><li>
Verifies that recommended solutions align with research requirements</li><li>
Develops understanding of software development lifecycle methodologies</li><li>
Effectively communicates with customers, internal resources and support teams to ensure objectives are met</li><li>
Collaborates with clinical and research resources to identify and develop process improvements</li><li>
Assists with the testing and implementation of new system functionality</li><li>
Participates in cross functional teams to gather clinical and research needs in order to identify effective solutions</li><li>
Performs other projects and duties as assigned by the Clinical Research Manager</li></ul>
Requirements and Qualifications<ul><li>
Seeking a candidate with 3 years of experience working with clinical trials and supporting a clinical trial research staff, or a similar health care setting</li><li>
Familiarity with Microsoft Word and Excel; Google Gmail, Calendar, and Drive required</li><li>
Experience with Workday a plus</li><li>
Must possess the ability to communicate effectively and have the capacity to interact with a diverse community</li><li>
Must pay close attention to detail, work well under pressure and manage multiple tasks simultaneously, and use independent judgement and discretion in determining the best course of action.</li><li>
Ability to work with large data sets</li><li>
Strong knowledge and familiarity of Microsoft Office applications</li><li>
Ability to create and document procedures for training materials</li><li>
Excellent problem-solving skills</li><li>
Excellent communication skills</li><li>
General knowledge of clinical research</li></ul>
Work Mode Designation
This position has been designated as On-Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position&rsquo;s mode of work designation. Complete details about Georgetown University&rsquo;s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.
Pay Range:
The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:
$26.26 - $48.32
Compensation is determined by a number of factors including, but not limited to, the candidate&rsquo;s individual qualifications, experience, education, skills, and certifications, as well as the University&rsquo;s business needs and external factors.
Current Georgetown Employees:
If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.
Submission Guidelines:
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.
Need Assistance:
If you are a qualified individual with a disability and need a reasonable accommodations for any part of the application and hiring process, please visit the Office for Equal Opportunity Compliance website for general information about requesting accommodations, as well as information about requesting accommodations specifically for applicants. You also can also contact the Office for Equal Opportunity Compliance at (202) 687-4798 or oeoc@georgetown.edu.
Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.
EEO Statement:
GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.
Benefits:
Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.</div>

Data Analyst

Skadden, Arps, Slate, Meagher & Flom LLP and Affiliates

<div>
 We invite you to review our current business services professionals openings to learn about the opportunities available across the firm.
 
 
 
 About Us
 
 
 
 Skadden, Arps, Slate, Meagher &amp; Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients&rsquo; legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other. Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world&rsquo;s major financial centers.
 
 
 
 The Opportunity
 
 
 
 We are seeking an
 
 Administrative Project Coordinator
 
 to join our Firm. This position will be based in our Washington, D.C. office (hybrid).The Administrative Project Coordinator provides high-level, concierge-style assigned or project-based support to attorneys, Global Directors and Assistant Directors. Responsibilities include handling administrative tasks, coordinating travel arrangements, handling document management, supporting business development efforts and executing other complex tasks and projects. Collaborates closely with other Firm departments and business services professionals to ensure exceptional client service.
 
 
 
 Responsibilities
 
 
 
 Administrative Tasks
 
 
 <ul>
 <li>
 Performs various, complex assignments while under time-sensitive deadlines.
 </li>
 <li>
 Coordinates complex travel requests including, but not limited to, the procurement of visa-related materials and passport renewal applications.
 </li>
 <li>
 Troubleshoots software and hardware concerns for attorneys, in consultation with technology business services professionals.
 </li>
 <li>
 Assists with document management and records retention for administrative files.
 </li>
 <li>
 Develops project strategies to ensure efficient completion of tasks.
 </li>
 <li>
 Consults with the Firm's internal business services departments and professionals at all levels to verify the accuracy of completed work.
 </li>
 <li>
 Acquires and deploys an understanding of all practice areas of the Firm along with knowledge of practice-specific tasks.
 </li>
 <li>
 Coordinates with other Firm offices, both domestic and international, as required.
 </li>
 <li>
 Assists with Department initiatives and special projects
 </li>
 <li>
 Assures that all completed projects adhere to accepted professional standards.
 </li>
 <li>
 Assists with preparing materials for presentations and conferences.
 </li>
 <li>
 Enters attorneys' time records and submits attorneys' expense reports.
 </li>
 <li>
 Assists with attorneys' calendaring and scheduling requests.
 </li>
 <li>
 Assists with attorneys' administrative requests.
 </li>
 <li>
 Performs responsibilities of other support services, when needed, including printing, scanning, duplicating, quality control, faxing and hand-delivering packages.
 </li>
 <li>
 Organizes and facilitates conference and video calls.
 </li>
 <li>
 Answers, screens, places phone calls, and takes detailed messages.
 </li>
 <li>
 Assists with processing and payment of vendor invoices.
 </li>
 <li>
 Opens, reads and routes mail, as directed.
 </li>
 <li>
 Demonstrates strong interpersonal, written and verbal communication skills to facilitate effective work relationships with others.
 </li>
 <li>
 Manages Firm resources responsibly.
 </li>
 <li>
 Complies with and understands Firm operations, policies and procedures.
 </li>
 <li>
 Regular and reliable physical presence to (ex: work as part of a team, meet with clients, use on-site equipment, etc.).
 </li>
 <li>
 Assists with client bills, coordinating review of bills with Client Accounting and assigned Partner(s)
 </li>
 <li>
 Provides coverage for Reception as needed
 </li>
 <li>
 Performs other related duties as assigned.
 
 
 </li>
 </ul>
 Business Development
 
 
 <ul>
 <li>
 Prepares engagement letters and new matter memos for new clients and matters.
 </li>
 <li>
 Assists with new-business conflicts process.
 </li>
 <li>
 Assists in promoting business development, entering contacts and business activities in InterAction and coordinating with Business Development &amp; Marketing department as required.
 
 
 </li>
 </ul>
 Client Relations
 
 
 <ul>
 <li>
 Coordinates with Conference Services for internal and client meeting requests, including but not limited to audio-visual, catering services and external vendors.
 </li>
 <li>
 Coordinates client-related business meals and maintains up-to-date knowledge of Firm-and attorney-preferred restaurants.
 </li>
 <li>
 Receives and interacts with incoming clients and visitors.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Ability to provide excellent customer service
 </li>
 <li>
 Demonstrates high level of professionalism
 </li>
 <li>
 Ability to read, interpret, convey and follow instructions
 </li>
 <li>
 Ability to synthesize information in order to prioritize and organize tasks
 </li>
 <li>
 Flexibility and willingness to perform a wide range of tasks extending beyond routine expectations
 </li>
 <li>
 Demonstrates initiative and confidence to assume a high level of responsibility in a fast-paced environment
 </li>
 <li>
 Thorough working knowledge of relevant Firm computer software programs (e.g., Outlook, Word, Excel (including, but not limited to, PivotTables, Filters, Conditional Formatting) and PowerPoint) with the ability to learn new software and operating systems
 </li>
 <li>
 Demonstrates effective interpersonal and communication skills, both verbally and in writing and maintains a calm and professional demeanor
 </li>
 <li>
 Demonstrates close attention to detail
 </li>
 <li>
 Ability to handle multiple projects with shifting responsibilities and deadlines
 </li>
 <li>
 Ability to handle sensitive matters and maintain confidentiality
 </li>
 <li>
 Ability to work well under pressure
 </li>
 <li>
 Ability to work well in a demanding and fast-paced environment
 </li>
 <li>
 Ability to work well independently as well as effectively within a team
 </li>
 <li>
 Flexibility to adjust hours and work the hours necessary to meet operating and business needs
 
 
 </li>
 </ul>
 
 Education And Experience Required
 
 
 
 <ul>
 <li>
 Bachelor's degree
 </li>
 <li>
 Minimum of two years of related experience in a law firm or professional services environment
 </li>
 <li>
 Must be a Notary Public licensed in DC, Virginia or Maryland or able to obtain a commission within six months of joining the Firm
 
 
 </li>
 </ul>
 
 Culture &amp; Life at Skadden
 
 
 
 What makes Skadden special is our people and the culture, community and spirit of collaboration we have created. We believe in teamwork and inspiring each other to be our best in an atmosphere that promotes professionalism and excellence in all that we do. We know that inclusion and drawing on the strength of a wide spectrum of talent only make us better and is vital to the firm's success. Our goal is for everyone at the firm to enjoy a challenging career with opportunities for development and growth and to support the well-being of our attorneys and business services professionals.
 
 
 
 Benefits
 
 
 
 The overall well-being of our team is important to us. We offer generous benefits to help you achieve wellness in all areas of your life.
 
 
 <ul>
 <li>
 Competitive salaries and year-end discretionary bonuses.
 </li>
 <li>
 Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits.
 </li>
 <li>
 Generous paid time off.
 </li>
 <li>
 Paid leave options, including parental.
 </li>
 <li>
 In-classroom, remote, and on-demand learning and professional development opportunities.
 </li>
 <li>
 Robust well-being classes and programs.
 </li>
 <li>
 Opportunities to give back and make an impact in local communities.
 
 
 </li>
 </ul>
 For further details, please visit: https://www.skadden.com/careers/staff/employee-benefits
 
 
 The starting base salary for this position is expected to be within the range listed under Salary Details. Actual salary will be determined based on skills, experience (to the extent relevant) and other-job related factors, consistent with applicable law.
 
 
 
 Salary Details
 
 
 
 $85,000 - $100,000
 
 
 
 EEO Statement
 
 
 
 Skadden is an Equal Opportunity Employer. It does not discriminate against applicants or employees based on any legally impermissible factor including, but not limited to, race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, sexual and reproductive health decisions, disability, any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, or stalking.
 
 
 Applicants who require an accommodation during the application process should contact Alex Taylor at (212) 735-2176.
 
 
 
 Skadden
 
 
 Equal Employment Opportunity Policy
 
 
 
 Skadden Equal Employment Opportunity Policy
 
 
 
 Applicants Have Rights Under Federal Employment Law
 
 
 
 Applicants Have Rights Under Federal Employment Law
 
 
 
 In accordance with the Transparency in Coverage Rule,
 
 
 
 click here to review machine-readable files made available by UnitedHealthcare:
 
 
 Transparency in Coverage
</div>

Administrative Project Coordinator

Seneca Holdings, LLC

<div>Great Hill Solutions, LLC is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn.

Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Great Hill is seeking an Executive Specialist/Office Management Specialist in Washington, DC. The objective of this work is to provide Executive Specialist support to senior level officials for one of Great Hill Solutions' government clients.

Roles and Responsibilities include, but are not limited to:
<ul>
<li>Reports directly to a DAS and the Director (and/or policy coordinator) In this connection, the incumbent handles all requests for meetings and appointments, decides the distribution of the Deputy Assistant Secretary's time, prepares or requests preparation of briefing memoranda indicating purpose of appointments and outlining background data. Arranges for oral briefings by appropriate officers; and discusses with officials invited to meetings called by the Deputy Assistant Secretary the subject of the meetings in order that they will be properly informed and provided with necessary information.</li>
<li>The contractor shall provide support services that include office assistance, travel arrangement, document drafting, correspondence review, time keeping, and scheduling to meet the needs of the team.</li>
<li>Responsible for carrying out special assignments for the Deputy Assistant Secretary, which require ahigh degree of tact and diplomacy and comprehensive knowledge of the views of the Deputy Assistant Secretary</li>
<li>Answers and promptly handles telephone calls coming into the office.</li>
<li>Maintains the schedule for Special Representative and the Office Director.</li>
<li>Manages passports and visa procurement for all travel in support of the office.</li>
<li>Prepares correspondence, telegrams, and memoranda, ensuring that all conform to style and format guidelines established by the Department's Executive Secretariat.</li>
<li>Drafts/prepares travel authorizations on behalf of members of office members based on information provided by traveler. Prepares trip itinerary, obtains travel expenses estimates (MI &amp; E costs, taxi, hotel costs).Upon completion of trip, assists traveler in preparing electronic travel vouchers.</li>
<li>Follows up with traveler to ensure all expense documents have been submitted and on time (i.e., within 30 days).</li>
<li>Reviews all incoming correspondence and forwards it with necessary information or instructions to the appropriate officers for action; composes replies when appropriate.</li>
<li>Maintains office files and procures necessary office supplies.</li>
<li>Prepares time-and-attendance sheets and vouchers for taxis and representational funds.</li>
<li>Ability to work under pressure and tight or short deadlines.</li>
<li>As requested, or on his/her own initiative, makes careful and exhaustive searches for information difficult to obtain, compiles data and makes preliminary analyses.</li>
<li>Makes and acknowledges various social arrangements and obligations which are a part of the official responsibility of the office.</li>
<li>Manages other tasks authorized by the Government Task Manager that fall within the scope of this task order.</li>
</ul>
Basic Qualifications:
<ul>
<li>The contractor shall have the following skills:</li>
<li>Excellent knowledge of Department of State operations and overall office management experience.</li>
<li>Experience as a secretary/office manager working under pressure.</li>
<li>Working knowledge of personal computers and general administrative practices</li>
<li>Demonstrates extensive experience and demonstrated ability in working with classified and unclassified computer data bases. Operation and knowledge of Excel, Microsoft Word, and relatedcomputer-based programs operations.</li>
<li>Extensive experience with travel arranging through E2 is highly preferred.</li>
<li>Attention to detail and initiative to manage tasks rather than simply respond to requests.</li>
<li>Active Top Secret Clearance</li>
</ul><div>
Equal Opportunity Statement: 
Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.</div></div>

Executive Specialist/Office Management Specialist

NuAxis Innovations

<div><div>We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.
Technology is our Passion. People are our Purpose.
We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it&rsquo;s a state of mind.
We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated IT Specialist II for a Full-Time position.<h2 class="jobSectionHeader">
Position Summary:</h2>
This role is largely responsible for providing remote telephone and email-based IT operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position requires a high level of IT support knowledge, customer service experience, good communications skills and work ethic. This is an Enterprise Operations Support role, as such it will require commitment on your part as well as ours
Key Responsibilities<ul><li>
Some of the primary responsibilities of this role would include:</li><li>
Remote telephone-based Call Center / Help Desk / Service Desk support services</li><li>
Owning, tracking, troubleshooting and resolving IT incidents and service requests</li><li>
Fulfilling requests and resolving incidents daily to ensure service-related issues are identified and resolved within established Service Level Agreements (SLAs)</li><li>
This remote telephone based operational support role requires a service-oriented mentality, high sense of ownership of the incidents, problems, and requests, focus on managing and resolving isues in alignment with the SLAs, establishing and maintaining communication with technology customers to keep them updated with status of there requests, and proactively escalating any issues that cannot be resolved within the established timeframes.</li></ul>
Qualifications<ul><li>
Two (2) + years&rsquo; of customer service experience. IT Helpdesk/Service desk or call centerexperience preferred.</li><li>
High school diploma or equivalent. Bachelor's Degree preferred.</li><li>
Operating Systems (Windows 11)</li><li>
Active Directory Experience</li><li>
Office 365 Support (TEAMs, OneDrive, Microsoft Outlook, etc.)</li><li>
Printer Support Experience</li><li>
Familiar w/Command Prompts</li><li>
Web Browsers (Google, Edge, Chrome, and Mozilla)</li><li>
Troubleshoot basic Wi‑Fi connectivity issues, including SSID identification, password resets, and signal-strength checks.</li><li>
Assist users with setup, pairing, and basic troubleshooting of wireless accessories (keyboards, mice, headsets, printers, etc.).</li></ul>
Preferred<ul><li>
Sharepoint</li><li>
VPN Experience (Global Protect.)</li><li>
Remote Support Software (Bomgar)</li><li>
Mobile Devices (Android and iOS)</li><li>
Software Installation Experience</li><li>
Network Drive Support Experience</li><li>
Contact Center/Call Center/Helpdesk experience preferred</li><li>
Customer Service Skills/Customer Experience Training</li><li>
Customer Advocacy Behaviors</li><li>
Critical thinking/Problem Solving skills</li><li>
Effective Communication Strategies</li><li>
Self-Starter/Resourceful</li><li>
Independent Learning/Resourcing</li><li>
Enterprise ticketing application experience - BMC Remedy Service Management experience preferred</li></ul> 
Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!
Our Profile:
We are an IT company with a unique mission&mdash;to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More.
NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!</div></div>

IT Specialist II

TechAnax LLC

Company Overview TechAnax LLC is a Service Disabled Veteran Owned Small Business (SDVOSB) dedicated to delivering innovative and reliable information technology solutions. We pride ourselves on upholding core values of integrity, trust, respect, and accountability while providing customized services across various IT domainsAvailability: Immediate Clearance: Ability to obtain and maintain required USDA security credentials Customer: USDA Work Site: On-site support at USDA facilitiesWork Schedule: Monday&ndash;Friday, 8:00 AM&ndash;4:30 PM The Contract Period of Performance:Travel: Minimal/As required Work Level: Tier 2 IT Support Specialist Must be USA Citizen: YesSalary: $54,000-$60,000Position Overview: The Tier 2 IT Support Specialist provides advanced technical support to USDA customers by resolving complex hardware, software, and network-related issues escalated from Tier 1 service desk teams. This position serves as a key technical resource, providing on-site support, troubleshooting, incident resolution, and request fulfillment to ensure timely and effective customer service.The Tier 2 IT Support Specialist supports USDA end users through diagnosing and resolving technical issues, managing user accounts and assets, deploying hardware and software, and assisting with IT projects. This role requires strong technical expertise, excellent customer service skills, and the ability to work independently in a fast-paced support environment.Must Haves:<ul><li>U.S. Citizenship required.</li><li>Experience providing Tier 2 IT support in an enterprise environment.</li><li>Strong troubleshooting skills for hardware, software, and network-related issues.</li><li>Experience supporting Windows operating systems, desktop applications, and end-user computing environments.</li><li>Experience with ticketing systems such as Remedy, ServiceNow, or similar platforms.</li><li>Experience with user account management, software deployments, and computer imaging.</li><li>Strong customer service and communication skills.</li><li>Ability to work on-site during standard business hours.</li></ul>Key Responsibilities:Incident Response &amp; Resolution<ul><li>Respond to service desk escalations from the USDA&rsquo;s National Tier 1 Service Desk via the Remedy ticketing system.</li><li>Diagnose and resolve technical issues, including VPN connectivity, software updates, and password assistance for USDA-approved standard desktop software.</li><li>Address and resolve incidents, change requests, and work orders related to customer needs, ensuring timely completion and customer satisfaction.</li></ul>Technical Support &amp; Troubleshooting<ul><li>Provide on-site and remote support for hardware and software problems, including:</li><li>Diagnosing and repairing software and hardware issues.</li><li>Performing software installations, reinstallations, and deployments.</li><li>Imaging and configuring computers for USDA standards.</li><li>Addressing operating system upgrades and patch management.</li><li>Support telecommunications equipment, including VTC, VoIP, and WITS services.</li><li>Resolve networking issues, printer and peripheral malfunctions, and configuration errors.</li></ul>Account &amp; Asset Management<ul><li>Assist with account management tasks, including user account provisioning and password resets.</li><li>Manage hardware deployments, including loaner devices, ensuring proper asset tracking and configuration.</li><li>Participate in asset management and configuration management to maintain inventory accuracy and compliance.</li></ul>Customer Service &amp; Communication<ul><li>Deliver outstanding customer service through multiple support channels, including phone, remote access, and walk-in facilities.</li><li>Provide support across four USDA walk-in facilities, ensuring in-person resolution of technical issues.</li><li>Effectively communicate technical solutions to non-technical users to enhance the overall customer experience.</li></ul>Flexible &amp; Adaptive Support<ul><li>Offer flexible, on-demand support to meet fluctuating ticket volumes and project requirements.</li><li>Quickly adapt to increased workload demands and assist with special projects as needed.</li><li>Maintain availability for support during standard business hours, 8:00 AM to 4:30 PM, ensuring consistent coverage.</li></ul>Qualifications:<ul><li>Strong technical skills in diagnosing and resolving hardware and software issues.</li><li>Experience with VPN connectivity, networking support, and operating system upgrades.</li><li>Proficiency in account management, software deployments, and computer imaging.</li><li>Familiarity with telecommunications equipment, including VTC, VoIP, and WITS.</li><li>Knowledge of asset and configuration management practices.</li><li>Excellent customer service and communication skills, with a commitment to resolving issues efficiently and professionally.</li></ul>Preferred Experience:<ul><li>Experience in federal IT environments, particularly USDA.</li><li>Familiarity with Remedy, ServiceNow or similar ticketing systems.</li><li>Proficiency in supporting printers, peripherals, and networking hardware.</li></ul>About TechAnax:TechAnax, a Service Disabled Veteran Owned Small Business (SDVOSB), provides our customers with services and solutions from a company with core values and work ethics reflecting integrity, trust, respect, and accountability. We pride ourselves as a professional services company delivering customized information technology and management solutions.TechAnax is ISO 9001:2015, ISO/IEC 27001:2013, ISO/IEC 20000-1:2018, and ISO/IEC 20243:2018 certified and appraised at CMMI-DEV ML3 and CMMI-SVC ML3. Member of Project Management Institute (PMI) and partnered with a variety of strategic manufacturers. Our solutions and core competencies include Program Management, System Engineering, Software Development, DevOps, Network Design and Engineering, Information Assurance, Service Desk Operations, Unified Communications, Secure Audio/Video Solutions, Data Center Hosting/Consolidation, Cloud Migration Planning, Cloud Hosting, FedRAMP, FISMA, Acquisition Support, Quality Assurance, Independent Verification and Validation, IT Solutions, and Product Sales.Pay: $54,000.00 - $60,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Vision insurance</li></ul>Work Location: In person

Tier 2 IT Support Specialist

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