auto rental liability litigation claims specialist

manager - claims

account manager

auto property damage claims adjuster Jobs in Atlanta

auto property damage claims adjuster

auto rental liability litigation claims specialist Jobs in Atlanta

care coordinator

claims adjuster

Reserv

<div>About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.
We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can&rsquo;t wait to meet you.<h3 class="jobSectionHeader"> 
About the role</h3><ul><li>
Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org.</li><li>
Passionate claims professional who cares about the customer and their experience.</li><li>
Sense of urgency - at all times. That does not mean working at all hours.</li><li>
Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational.</li><li>
Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution.</li><li>
Anti-status quo. You don&rsquo;t just wish things were done differently, you act on it.</li><li>
Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls and resolving customer requests</li><li>
Gather necessary information from customers to initiate the claim and determine the appropriate course of action</li><li>
Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim</li><li>
Coordinate the repair, if necessary, for the property damage</li><li>
Recognize requirements for potential escalation should the loss no longer meet criteria for your handling</li><li>
Communicate and coordinate with involved parties regarding negotiations and settlement</li><li>
Provide input for continuous development best practices, and process improvements</li></ul><h3 class="jobSectionHeader">
Who you are</h3><ul><li>
Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org.</li><li>
Passionate claims professional who cares about the customer and their experience.</li><li>
Empathetic. You exercise empathy and patience towards everyone you interact with.</li><li>
Sense of urgency - at all times. That does not mean working at all hours.</li><li>
Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational.</li><li>
Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution.</li><li>
Anti-status quo. You don&rsquo;t just wish things were done differently, you act on it.</li></ul><h3 class="jobSectionHeader">
What we need</h3>
We need you to do all the things typical to the role:<ul><li>
Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls and resolving customer requests</li><li>
Gather necessary information from customers to initiate the claim and determine the appropriate course of action</li><li>
Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim</li><li>
Coordinate the repair, if necessary, for the property damage</li><li>
Recognize requirements for potential escalation should the loss no longer meet criteria for your handling</li><li>
Communicate and coordinate with involved parties regarding negotiations and settlement</li><li>
Provide input for continuous development best practices, and process improvements</li></ul><h3 class="jobSectionHeader">
Requirements</h3><ul><li>
Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications)</li><li>
Experience with handling real property damage, this is not required but encouraged</li><li>
Minimum of 1 year experience with insurance claims and/or customer service</li><li>
Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license</li></ul><h3 class="jobSectionHeader">
Benefits</h3><ul><li>
Generous health-insurance package with nationwide coverage, vision, &amp; dental</li><li>
401(k) retirement plan with employer matching</li><li>
Competitive PTO policy &ndash; we want our employees fresh, healthy, happy, and energized!</li><li>
Generous family leave policy after 8 months of continuous work</li><li>
Work from anywhere to facilitate your work life balance</li><li>
Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!</li></ul> 
Additionally, we will<ul><li>
Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role</li><li>
Work toward reducing and eliminating all the administrative work from an adjuster role</li><li>
Foster a culture of empathy, transparency, and empowerment in a remote-first environment</li></ul> 
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!</div>

Auto Property Damage Claims Adjuster

<div>About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. 
We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. 
About the role
We are seeking a highly organized and detail-oriented Trucking Total Loss Adjuster to join our Transportation Claims team. In this role, you&rsquo;ll specialize in managing total loss claims for heavy-duty and commercial vehicles, working directly with fleet managers, repair shops, salvage yards, independent adjusters, and valuation vendors to expedite accurate and fair settlements. You'll be responsible for reviewing damage appraisals and determining when units are economically impractical to repair, coordinating salvage disposition, and verifying total loss valuations based on vehicle specs, condition, mileage, and configuration. 
Your day-to-day will involve overseeing an active inventory of trucking claims, prioritizing critical cases, and ensuring timely communication with insureds, claimants, and partners across the logistics and transportation space. You&rsquo;ll also be expected to analyze downtime and loss-of-use exposures and manage rental and replacement vehicle considerations when applicable. 
What you'll do<ul><li>
Provide prompt, courteous, and high-quality customer service to all policyholders and claimants by answering customer calls and resolving customer requests</li><li>
Gather necessary information from customers, fleet contacts, and third-party operators to successfully adjudicate the claim and explain policy, coverage, and appropriate course of action</li><li>
Manage an inventory of commercial auto and trucking claims, establish initial reserves for all potential exposures (including physical damage, loss-of-use, and cargo when applicable), and adjust as appropriate throughout the claim</li><li>
Coordinate with salvage vendors and transportation providers for the timely pickup and movement of damaged units, and assist with downtime or rental reimbursement as applicable</li><li>
Recognize recovery opportunities related to subrogation, salvage, and total loss situations, particularly in multi-vehicle commercial incidents</li><li>
Ensure compliance with specific state regulations, motor carrier filings, policy provisions, and internal standard operating procedures</li><li>
Negotiate and communicate all total loss settlements per company and state guidelines within approved payment authority, with special attention to commercial vehicle specs, equipment add-ons, and lienholder requirements</li><li>
Provide input for continuous development of claims guidelines, best practices, and process improvements specific to the trucking and logistics sector</li><li>
Oversee and direct outside investigative service providers (e.g., independent adjusters, appraisers, and engineers), and work closely with the client, client counsel, and investigative services to resolve the claim</li><li>
Engage in learning opportunities to build knowledge of commercial auto claims, fleet risk exposures, regulatory trends, legal precedents impacting transportation claims, and policy updates</li></ul> 
Qualifications<ul><li>
Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications)</li><li>
Minimum of 3 years of experience on point and concentrated in transportation claims adjusting, ideally with:</li><li><div><ul><li>
Total Loss adjusting experience</li><li>
Large commercial vehicles (Trucks, busses, fleet vehicles)</li><li>
Third-party Property Damage Liability</li></ul></div></li><li>
Have an active adjuster license in your home state or designated home state (if your state does not offer one) and be willing to obtain all required licenses within 60 days</li><li>
Knowledge of state regulations, policy provisions, and standard operating procedures</li><li>
Commercial experience preferred</li><li>
Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures</li><li>
Curious and motivated by problem solving and questioning the status quo</li><li>
Desire to engage in learning opportunities and continuous professional development</li><li>
Willingness to travel for client and claims needs</li></ul> 
Benefits<ul><li>
Generous health-insurance package with nationwide coverage, vision, &amp; dental</li><li>
401(k) retirement plan with employer matching</li><li>
Competitive PTO policy &ndash; we want our employees fresh, healthy, happy, and energized!</li><li>
Generous family leave policy after 8 months of continuous work</li><li>
Work from anywhere to facilitate your work life balance</li><li>
Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!</li></ul> 
Additionally, we will<ul><li>
Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role</li><li>
Work toward reducing and eliminating all the administrative work from an adjuster role</li><li>
Foster a culture of empathy, transparency, and empowerment in a remote-first environment</li></ul> 
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!</div>

Trucking Total Loss Adjuster

Sedgwick

<div>By joining Sedgwick, you'll be part of something truly meaningful. It&rsquo;s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there&rsquo;s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America&rsquo;s Greatest Workplaces National Top Companies
Certified as a Great Place to Work&reg;
Fortune Best Workplaces in Financial Services &amp; Insurance
Casualty Field Adjuster- Atlanta
PRIMARY PURPOSE : To investigate and adjust property and casualty claims, both residential and commercial, with little to no supervision.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
<ul><li>Inspects claims and contacts involved parties in a timely manner.
</li><li>Investigates circumstances of claim(s) as required for coverage determination, cause, and compensable damages/reserves.
</li><li>Examines insurance policies and other records to determine insurance coverage.
</li><li>Prepares estimates for cost of repair and/or replacement.
</li><li>Conducts interviews with claimant and witnesses regarding submitted claim(s).
</li><li>Negotiates and settles both 1st and 3rd party claims.
</li><li>Addresses salvage and subrogation as required by the client.
</li><li>Maintains client relationships to assure repeated business referrals.
</li></ul>ADDITIONAL FUNCTIONS and RESPONSIBILITIES
<ul><li>Performs other duties as assigned.
</li><li>Supports the organization's quality program(s).
</li><li>Travels as required.
</li></ul>QUALIFICATIONS
Education &amp; Licensing
 
Bachelor's degree from an accredited college or university preferred. IIA-AIC designation required. Appropriate state adjuster license is required.
Experience
 
Two (2) years of related experience or equivalent combination of education and experience required.
Skills &amp; Knowledge
<ul><li>Strong oral and written communication, including presentation skills
</li><li>PC literate, including Microsoft Office products
</li><li>Demonstrated commitment to timely reporting
</li><li>Strong customer service skills
</li><li>Strong interpersonal skills
</li><li>Attention to detail and accuracy
</li><li>Good time management and organizational skills
</li><li>Ability to work independently or in a team environment
</li><li>Ability to meet or exceed Performance Competencies
</li></ul>WORK ENVIRONMENT
 
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental : Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical :
<ul><li>Must be able to stand and/or walk for long periods of time.
</li><li>Must be able to kneel, squat or bend.
</li><li>Must be able to work outdoors in hot and/or cold weather conditions.
</li><li>Have the ability to climb, crawl, stoop, kneel, reaching/working overhead
</li><li>Be able to lift/carry up to 50 pounds
</li><li>Be able to push/pull up to 100 pounds
</li><li>Be able to drive up to 4 hours per day.
</li><li>Must have continual use of manual dexterity.
</li></ul>Auditory/Visual : Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
<h2 class="jobSectionHeader">If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.</h2></div>

Casualty Field Adjuster- Atlanta

<div>About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.
We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can&rsquo;t wait to meet you. 
About the role<ul><li>
As a Team Lead at Reserv, you will be a working leader providing support to a Claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Auto Claims adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim.</li></ul>
Who you are<ul><li>
Highly motivated and growth-oriented, impactful and influential</li><li>
Claims professional - you are knowledgeable and have a track record of success in commercial auto claims adjudication.</li><li>
Strong leader - through formal management experience or a proven track record of peer and project leadership, you have demonstrated the ability to motivate, support, and teach a team to help them excel in their roles.</li><li>
Tech-oriented - You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics.</li><li>
Passionate - Claims professional who cares about their team, the customer, and their experience</li><li>
Empathetic leader - You exercise empathy and patience towards everyone you interact with</li><li>
Sense of urgency - at all times. That does not mean working at all hours</li><li>
Creative - You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems</li><li>
Curious - You want to know the whole story so you can make the right decisions early and be decisive when it counts.</li><li>
Problem solver - You have the ability to take a &lsquo;deep dive&rsquo; into the details of the business while staying focused on the big picture.</li><li>
Anti-status quo - You don&rsquo;t just wish things were done differently; you act on it</li><li>
Communicative - You are comfortable with and understand the importance of phone communications throughout the claims process.</li><li>
And did we mention a sense of humor? Claims are hard enough as it is!</li></ul>
What we need
We need you to do all the things typical to the role:<ul><li>
Flexibility - you will need to be able to switch from claims handling to coaching and feedback</li><li>
Agility- you must have an agile mindset and the ability to pivot from focus to focus in a moment&rsquo;s notice</li><li>
Be consistently dependable in achieving or exceeding goals and overcoming obstacles</li><li>
Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery</li><li>
Align team with client and customer expectations of the claims process</li><li>
Serve as a resource for escalated claims</li><li>
Foster a positive work environment, promote teamwork, and encourage professional growth and development</li><li>
Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team</li><li>
Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation</li></ul>
Job Duties:<ul><li>
Serve as backup/leader when the Manager is out of office</li><li>
Responsible for having direct reports</li><li>
Responsible for initial onboarding tasks / access and new hire cultural immersion</li><li>
SME for first-line questions, escalations, roundtable discussions</li><li>
Increased reserve and payment authority with the ability to assist with moderate reviews</li><li>
Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees</li><li>
Customer Obsession Champions - Active advocates who help leadership cultivate a customer-centric mindset</li></ul>
Requirements<ul><li>
5+ years of insurance claims experience in multiple lines of business, preference for an auto with some bodily injury experience</li><li>
3+ years of leadership experience with a preference for experience managing in a remote environment</li><li>
Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes</li><li>
Demonstrated commitment to quality, accuracy, and attention to detail</li><li>
Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information</li><li>
Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license</li></ul> 
Benefits<ul><li>
Generous health-insurance package with nationwide coverage, vision, &amp; dental</li><li>
401(k) retirement plan with employer matching</li><li>
Competitive PTO policy &ndash; we want our employees fresh, healthy, happy, and energized!</li><li>
Generous family leave policy after 8 months of continuous work</li><li>
Work from anywhere to facilitate your work life balance</li><li>
Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!</li></ul> 
Additionally, we will<ul><li>
Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role</li><li>
Work toward reducing and eliminating all the administrative work from an adjuster role</li><li>
Foster a culture of empathy, transparency, and empowerment in a remote-first environment</li></ul> 
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!</div>

Claims Team Lead Auto Property Damage

American Family Insurance

<div>You will work in the field and report to the Property Claim Manager and handle homeowner property field claims typically in the northeast Georgia territory including, Cumming, Gainesville, Buford and Alpharetta areas. You must be located within these areas. A company fleet vehicle is provided with the position and there's an option to use the vehicle for personal use. 
 
Location: In this primarily field-based role, you will spend 80% of your time working in the field, directly interacting with customers. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events. 
Position Compensation Range:.
Position Compensation Range:
$57,000.00 - $94,000.00
Pay Rate Type:
Salary
Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.
Primary Accountabilities<ul><li>
Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.</li><li>
Identifies complex issues and seeks assistance as needed. Handles claims on a good faith basis.</li><li>
Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements.</li><li>
Conducts on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.</li><li>
Responds to customer inquiries, makes appropriate decisions and closes file as needed.</li><li>
Interprets and determines policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.</li><li>
Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.</li><li>
May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.</li></ul> 
Specialized Knowledge &amp; Skills Requirements<ul><li>
Demonstrated experience providing customer-driven solutions, support, or service.</li><li>
Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.</li><li>
Demonstrated experience handling moderately complex claims, or other equivalent experience.</li><li>
Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.</li><li>
Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.</li></ul> 
Licenses<ul><li>
Valid driver's license required plus an acceptable driving record.</li><li>
Obtain state specific property casualty claims licensing as required.</li></ul> 
Travel Requirements<ul><li>
Up to 50%.</li><li>
Catastrophe duty up to 75% as applicable.</li></ul> 
Physical Requirements<ul><li>
Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. This position may require employees to visit areas that have a higher hazard than a typical office such as customer homes, body shops, or other locations.</li><li>
Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.</li><li>
Adjusting or moving objects up to 50 pounds in all directions.</li></ul> 
Working Conditions<ul><li>
Low temperatures.</li><li>
High temperatures.</li><li>
Outdoor elements such as precipitation and wind.</li><li>
Noisy environments.</li><li>
Hazardous conditions.</li><li>
Poor ventilation.</li><li>
Small and/or enclosed spaces.</li></ul><h3 class="jobSectionHeader">
Additional Information</h3><ul><li>
Offer to selected candidate will be made contingent on the results of applicable background checks</li><li>
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions</li><li>
Sponsorship will not be considered for this position unless specified in the posting</li></ul>
Xactimate experience is required.
Construction or property claims adjusting experience preferred.
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.
#LI-JA2</div>

Property Field Adjuster (Cumming, GA)

Zurich North America

<div>
 Zurich North America is currently hiring an Auto Litigation Claims Specialist to join our Auto Rental Liability team.
 
 
 At Zurich North America Claims, we prioritize work-life balance and flexibility to support your career and personal goals. Our hybrid work model is thoughtfully designed to offer employees flexibility in choosing their preferred work location while fostering meaningful in-person connections and collaborative opportunities. While this model emphasizes autonomy, occasional in-office attendance may be required.
 
 
 The selected candidate should be able to report to one of our major claims hub offices on a hybrid work schedule: Atlanta, GA; Addison, TX; Omaha, NE; Overland Park, KS; Schaumburg, IL; Gold River, CA.
 
 
 
 Job Responsibilities:
 
 
 
 Under moderate supervision, the Auto Litigation Claims Specialist will manage multi-party commercial line rental liability claims of low to moderate complexity and exposure within specific authority limits. This role adheres to established claims-handling protocols, delivering efficient, customer-focused service.
 
 
 
 Basic Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree with 3 or more years of experience in Claims or Insurance OR
 </li>
 <li>
 Zurich Certified Insurance Apprentice (including an Associate Degree) with 3 or more years of experience in Claims or Insurance OR
 </li>
 <li>
 Completion of the Zurich Claims Training Program with 2 or more years of experience in Claims or Insurance OR
 </li>
 <li>
 High School Diploma (or equivalent) with 5+ years of experience in Claims or Insurance
 </li>
 <li>
 Must obtain and maintain required adjuster license(s)
 </li>
 <li>
 Knowledge of insurance regulations, markets, and products
 </li>
 <li>
 Proficiency in Microsoft Office
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 3 or more years of experience managing commercial auto claims, with a focus on litigated files
 </li>
 <li>
 Expertise in handling rental liability Claims
 </li>
 <li>
 Strong background in handling bodily injury claims
 </li>
 <li>
 In-depth knowledge of uninsured and underinsured motorist (UM/UIM) coverage
 </li>
 <li>
 Exceptional verbal and written communication skills, with the ability to convey complex information clearly
 </li>
 <li>
 Demonstrated strength in analytical thinking, critical problem-solving, and sound decision-making
 </li>
 <li>
 Proven ability to manage time effectively, prioritize tasks, and handle multiple assignments in a fast-paced environment
 </li>
 <li>
 Collaborative team player with experience building effective cross-functional relationships
 </li>
 <li>
 Skilled at articulating complex financial and actuarial concepts to both technical and non-technical stakeholders
 </li>
 <li>
 Adept at evaluating claim scope and exposure, particularly for moderately complex cases
 </li>
 <li>
 Solid understanding of indemnity and expense reserving processes to support accurate exposure analysis
 </li>
 <li>
 Expertise in developing and executing strategic negotiation approaches for efficient claim resolution
 
 
 </li>
 </ul>
 Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply&mdash;your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $59,900.00 - $98,200.00, with short-term incentive bonus eligibility set at 10%.
 
 
 We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]
 
 
 
 Why Zurich?
 
 
 
 At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment&mdash;so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500&reg;.
 
 
 Join us for a brighter future&mdash;for yourself and our customers.
 
 
 Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
 
 
 Zurich complies with 18 U.S. Code
 
 
 <ul>
 <li>
 1033.
 
 
 </li>
 </ul>
 
 Please note:
 
 Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.
 
 
 Location(s): AM - Omaha, AM - Addison, AM - Atlanta, AM - Gold River, AM - Overland Park, AM - Schaumburg
 
 
 Remote Working: Hybrid
 
 
 Schedule: Full Time
 
 
 Employment Sponsorship Offered: No
 
 
 Linkedin Recruiter Tag:
 
 
</div>

Auto Rental Liability Litigation Claims Specialist

AIG Claims, Inc.

<div>At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Liability Director, TPA Oversight to play your part in that transformation. It&rsquo;s an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
As Complex Claims Director &ndash; TPA Oversight, you will analyze and process bodily injury and third-party property damage claims by investigating and gathering information to determine the exposure on the claim; ensure proactive claims handling aimed at the prompt and cost-effective resolution of claims through well-developed action plans. You will determine need for and direct independent adjusters to gather information to determine exposure on the claim and control their costs.<ul><li>
Identify and evaluate coverage issues; prepare comprehensive coverage letters with supervisory review and analysis; retain and provide direction to coverage counsel when necessary.</li><li>
Assess liability and resolve claim within established evaluation. Maintain diaries and complete tasks within required timeframes as set forth by department guidelines; ensure claim files are timely and properly documented with clear and concise analysis on coverage, damages, reserves, and liability including an action plan for resolution. Process and pay invoices within a timely manner.</li><li>
Coordinate vendor referrals for additional investigation and/or litigation management. Calculate and assign timely and appropriate reserves; monitor reserve accuracy throughout the life of the claim.</li><li>
Refer case as appropriate to supervisor and management. Respond to requests or directions in a professional and timely manner.</li><li>
Attend arbitrations, mediations, settlement conference and trials.</li><li>
Successfully complete required State licensing examinations and continuing education requirement.</li><li>
Communicate with all internal business partners including underwriters to make sure underwriting is aware of large losses and industry trends.</li><li>
Partner with TPA Governance and Relationship Management to help TPA&rsquo;s and Insureds comply with claim handling and reporting guidelines.</li><li>
Work with TPA Claims Financial to check the accuracy of TPA financials ensuring alignment with TTPO financials.</li></ul>
What you will need to succeed<ul><li>
7 plus years of General Liability/Auto claims experience.</li><li>
Experience with complex and high exposure General Liability Bodily Injury and Property Damage claims.</li><li>
Excellent communication skills (verbal/written) and strong negotiation skills.</li><li>
Advanced experience and capabilities in litigation claims management, including ADR and mediation processes, involving auto/GL exposures.</li><li>
Strong technical expertise interpreting insurance contracts.</li><li>
In depth knowledge of claim handling procedures, claims performance strategies, and claim best practices.</li><li>
Advanced analytical and problem solving skills.</li><li>
Should also have a demonstrated ability to initiate and champion change initiatives that leverage technology and improve skills in benchmarking.</li><li>
Creativity in resolving challenging business problems, as well as ability to achieve business goals and objectives is essential.</li></ul>
Ready to accelerate your career? We would love to hear from you.
Compensation for this position includes base salary and eligibility for a bonus in accordance with the terms of the applicable incentive plan. In addition, we&rsquo;re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits.
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At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what&rsquo;s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security&mdash;as well as your professional development&mdash;to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world&rsquo;s most far-reaching property casualty networks. It is an exciting time to join us &mdash; across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We&rsquo;re committed to creating a culture that truly respects and celebrates each other&rsquo;s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG&rsquo;s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
<div><div><div><div><div><div><div>Functional Area:</div></div></div></div></div></div></div>
CL - Claims
AIG Claims, Inc.</div>

Complex Claims Liability Director, TPA Oversight

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