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access management analyst Jobs in Atlanta

access management analyst

account executive/broker-art and collections Jobs in Atlanta

claims manager

AIG Claims, Inc.

<div>At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Director - Auto &amp; General Liability to play your part in that transformation. It&rsquo;s an opportunity to grow your skills and experience as a valued member of the team. 
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. 
How you will create an impact
The Complex Claims Director is responsible for the investigation, evaluation, and resolution of high-exposure liability claims within primary limits. This role manages complex auto and general liability matters, including severe injury, catastrophic loss, and litigated claims, and plays a critical role in driving claim strategy, mitigating risk, and delivering fair and timely outcomes.<ul><li> 
Claim Handling &amp; Strategy<ul><li>
Independently manage a portfolio of complex auto and general liability claims.</li><li>
Develop and execute claim strategies, including liability assessment, damages evaluation, and resolution plans.</li><li>
Proactively identify and address coverage issues, risk transfer opportunities, and subrogation potential.</li></ul></li><li>
Litigation Management<ul><li>
Direct and manage litigated files, partnering with defense counsel to establish case strategy, budgets, and litigation plans.</li><li>
Attend mediations, settlement conferences, and trials as needed.</li><li>
Evaluate venue, jury trends, and potential exposure to guide settlement decisions.</li></ul></li><li>
Evaluation &amp; Reserving<ul><li>
Establish and maintain accurate reserves reflecting current exposure and claim developments.</li><li>
Conduct timely and thorough claim evaluations, including medical analysis, liability determinations, and damages assessment.</li></ul></li><li>
Negotiation &amp; Resolution<ul><li>
Lead settlement negotiations on high-value claims, including mediations and direct negotiations with plaintiff counsel.</li><li>
Exercise strong judgment in balancing risk, cost, and customer outcomes.</li></ul></li><li>
Stakeholder Collaboration<ul><li>
Partner with underwriting, risk management, and insureds to provide insight on claim trends and loss drivers.</li><li>
Communicate effectively with internal leadership regarding significant exposures and claim developments.</li></ul></li><li>
Compliance &amp; Best Practices<ul><li>
Ensure adherence to company claims handling guidelines, regulatory requirements, and industry best practices.</li><li>
Maintain thorough and accurate claim documentation.</li></ul></li><li>
Mentorship &amp; Leadership
<ul><li>Provide guidance and informal mentorship to less experienced adjusters handling complex matters.</li><li>
Serve as a subject matter expert on large loss and complex liability claims.</li></ul></li></ul> 
What you will need to succeed 
<ul><li>
Bachelor&rsquo;s degree or equivalent experience required.</li><li>
7+ years of experience handling complex or high-exposure auto and general liability claims.</li><li>
Demonstrated experience managing claims valued at $150,000+ within primary limits.</li><li>
Strong knowledge of liability law, litigation processes, and claim evaluation techniques.</li><li>
Proven negotiation and settlement skills in high-exposure environments.</li><li>
Experience working with defense counsel and managing litigation strategy.</li><li>
Ability to analyze medical records, expert reports, and financial damages.</li><li>
Strong communication, analytical, and decision-making skills.</li><li>
Property and casualty licenses are required and must be obtained within 6 months of hire.</li><li>
Estimated Travel Percentage (%): Up to 25%</li></ul> 
Ready to make a bigger impact? We look forward to reviewing your application. 
For positions based in New York, NY, the base salary range is $93,000-$125,000. For positions based in New Jersey, the base salary is $96,000 -$124,000. For positions based in Illinois, the base salary is $110,000-$123,000. For positions based in Illinois, the base salary is $110,000-$123,000. Compensation for this position includes base salary and eligibility for a bonus in accordance with the terms of the applicable incentive plan. In addition, we&rsquo;re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview. 
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. 
#LI-SR1 
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what&rsquo;s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security&mdash;as well as your professional development&mdash;to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world&rsquo;s most far-reaching property casualty networks. It is an exciting time to join us &mdash; across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We&rsquo;re committed to creating a culture that truly respects and celebrates each other&rsquo;s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG&rsquo;s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
<div><div><div><div><div><div><div>Functional Area:</div></div></div></div></div></div></div>
CL - Claims
AIG Claims, Inc.</div>

Complex Claims Director - Auto & General Liability

FlatironDragados

<div>Overview:
<div>
The Project Manager will manage construction on large-scale heavy civil infrastructure project segments with budgets exceeding $500 million, holding primary responsibility for the assigned project segment performance to ensure that budget, project personnel and production schedule is completed in compliance with owner expectations, contract specifications and company standards.</div><div> 
</div><div>Flatiron Dragados USA, Inc. seeks full-time Project Manager to work at various unanticipated company project sites throughout the United States. Specific project locations cannot be predicted at this time because assignments depend on future project staffing needs and construction schedules. The employee will be assigned to a project site for extended periods depending on project needs. The employee will report administratively to company headquarters in Atlanta, Georgia (ZIP: 30319). Once assigned to a project site, regular travel is not required.</div>
What you will be doing:
<div>
The Project Manager will primarily be focused on the following duties:</div><ul><li>
Manage all aspects of assigned infrastructure project segments, including construction, budget, and cash management, with primary responsibility for project segment performance to ensure compliance with the project contract, owner specifications, and company standards.</li><li>
Develop and manage project schedule, pay estimates, project procedures, staffing requirements, and equipment resources needed to complete accurate and timely production on heavy civil infrastructure projects and segments valued at over $500 million.</li><li>
Lead and coordinate change management processes on heavy civil infrastructure projects, evaluating the effect of proposed changes on overall project schedule and budget and implementing controls to mitigate financial and schedule risk.</li><li>
Assess project contracts and supporting documents for completeness; work with the owner to resolve specification conflicts, contract discrepancies, and scheduling issues on heavy civil infrastructure projects.</li><li>
Oversee engineering and scheduling teams to identify, evaluate, and negotiate proposed change orders on heavy civil infrastructure projects, engaging senior leadership for support as needed.</li><li>
Create and present monthly cost and revenue forecasts and reports to company leadership.</li><li>
Ensure project safety reviews and procedures are followed by conducting regular safety checks, participating in safety meetings and monthly review meetings, and supporting the safety programs of both the project and the owner.</li><li>
Review and approve staffing and equipment needs for efficient and effective project production on heavy civil infrastructure project segments.</li><li>
Manage communications with third-party stakeholders, including utility owners, government agencies, and subcontractors to provide updates on project progress and resolve issues with respect to project strategy and execution.</li><li>
Participate in dispute resolution process with support from internal legal counsel.</li><li>
Provide input on equipment procurement methods and contracts to ensure efficient and effective project production.</li><li>
Lead project closeout procedures, finalizing contract paperwork, obtaining retainages and working with management to resolve any project claims. Lead project debrief cycle to review all aspects of project work and completion.</li><li><div>
Will manage up to approximately 10 employees in addition to consultants and subcontractors. Number and title of subordinates may vary over time but will generally include Civil Engineers, Estimators, and Construction Managers.</div></li></ul>
What we are looking for:
<ul><li>Bachelor&rsquo;s degree or foreign equivalent in Civil Engineering, Construction Management, or a related field and 60 months (5 years) of experience in any occupations in which required experiences were acquired. 5 years of experience must be progressive and post-bachelor&rsquo;s. Professional experience must include:</li><li>
5 years of experience managing budget planning, cost control, project scheduling, milestone tracking, and construction operations on large-scale heavy civil infrastructure projects (or project segments) valued at over $100 million, with primary responsibility for project segment performance, including budget, schedule, and personnel management; experience must include evaluating and implementing project changes and mitigating their impact on project schedule and financial performance.</li><li>
Experience preparing financial forecasts, cost reports, and project performance analyses on heavy civil infrastructure projects valued at over $100 million.</li><li>
Experience managing stakeholder communications and resolving project-related issues with government agencies, subcontractors, and utility owners.</li><li>
Experience managing project teams including directly supervising project engineers and coordinating subcontractor work.</li><li>
Experience ensuring compliance with safety regulations and procedures on heavy civil infrastructure projects of significant size and complexity, including projects valued at approximately $100 million or more.</li><li>
Experience reviewing construction contracts and participating in dispute resolution or claims processes.</li></ul>
Why work for us:
<div>
Some of the benefits you may be eligible for as an employee are:</div><ul><li>
Comprehensive compensation package and paid time off program</li><li>
Industry leading 401(k)/RRSP</li><li>
Medical/Extended Health Care, Dental, Vision and/or Provincial Medical</li><li>
Wellness benefits &amp; Employee Assistance Program</li><li>
Tuition Reimbursement Program</li></ul><div>
We are an EEO/ADA/Veterans employer.</div>
Salary Min: USD $184,500.00/Yr.</div>

Project Manager

Maximus Global Services

<div>Job Description &ndash; BAGGAGE SERVICE &ndash; ET ATL<div>
V</div> 
 Classification 
 
 exempt nonexempt 
Reports to 
 MGS General Manager
Date: Revised:
 
08/2023 
JOB DESCRIPTION
Summary/Objective
Process delayed, damaged and pilfered baggage claims in a timely manner and pursuant to company policy at Baggage Service Offices
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
The BSO Representative will work in the BSO office at the airport to ensure the team is effectively working with customers to assist them with their delayed, damaged or pilfered.</li><li>
The BSO Representative must be empathetic and helpful to customers who have been separated from their belongings and must be resourceful when searching for valuable items or assisting a customer replace his/her damaged items.</li><li>
The Baggage Service Office Representative will interact with airline passengers in a courteous, efficient, friendly and professional manner:</li><li>
Process delayed, damaged and pilfered baggage claims in a timely manner and pursuant to company policy at Baggage Service Offices</li><li>
Ensure all baggage file information is complete and accurate in the computerized baggage tracking system, updating the file when applicable.</li><li>
Amend existing files with baggage status in a timely manner and pursuant to company policy.</li><li>
Close baggage claim files that have been resolved in a timely manner and pursuant to company policy.</li><li>
Arrange baggage delivery with baggage service delivery providers.</li><li>
Assist customers with damaged and pilfered bags, lost and found and loss and/or delay of assistive devices</li><li>
Understand and manage work based on DOT guidelines, limits to liability, Contract of Carriage and company policy.</li><li>
Implement policies and procedures for Priority Parcel Service packages.</li><li>
Log and manage Lost &amp; Found/Left on Board items.</li><li>
Additional related duties as deemed operationally necessary by baggage service supplier or airline.</li></ul>
Competencies<ul><li>
Teamwork Orientation</li></ul><ul><li>
Stress Management/Composure</li><li>
Ethical Conduct</li><li>
Good Communication</li><li>
Customer Service</li><li>
Leadership</li></ul>
Supervisory Responsibility
This position supervises the team of passenger service agents at counter and gates. 
 Work Environment
This job operates in a professional airport environment. Employees may be exposed to outside elements such as rain, sun and others. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
This position is very active and requires standing, walking and seating.
Required Education and Experience<ul><li>
High school diploma or GED.</li><li>
2-3 years&rsquo; experience in customer service at airport or similar entities.</li></ul>
Additional Eligibility Qualifications<ul><li>
Pass a background check.</li><li>
Computer literacy in MS Office packages such as Word, Excel and Outlook.</li><li>
Must be able to read, write and speak English.</li><li>
Experience in Customer Service</li><li>
The job requires someone empathetic and helpful to customers.</li></ul>
Security Clearance (if applicable)
Must be eligible for CBP seal and pass the criminal background check to obtain the airport ID.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 
 
 Signatures 
 
 This job description has been approved by all levels of management:
Director_Fernando Mariona_________HR__Maria V Matamoros_______________________
Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position. 
Employee__________________________________ Date_____________</div>

Baggage Service Office

Rogers Law Group

Overview Join our dynamic legal team as a Personal Injury Case Manager, where your expertise will drive the success of client claims and ensure seamless case progression. This role offers an exciting opportunity to utilize your comprehensive legal knowledge, exceptional organizational skills, and passion for advocacy to make a meaningful impact in personal injury law. You will coordinate all aspects of personal injury cases, from initial client intake through resolution, providing vital support to attorneys and clients alike. Your proactive approach and attention to detail will help streamline processes, manage complex documentation, and uphold the highest standards of legal service.Duties<ul><li>Manage the full lifecycle of personal injury cases, including client onboarding, document collection, and case file organization using legal case management systems such as Casepeer and iManage.</li><li>Conduct thorough legal research across personal injury law and related areas like Personal Injury Law to support case strategies.</li><li>Review and draft legal documents, correspondence, reports, and pleadings with precision, ensuring accuracy through diligent proofreading and editing.</li><li>Interview clients, witnesses, medical providers, and other stakeholders to gather essential case information and build comprehensive case files.</li><li>Coordinate with medical providers, insurance companies, and external experts to facilitate timely communication and case development.</li><li>Maintain meticulous records of all case activities, data entry in document management systems, and filing to ensure compliance with legal standards.</li><li>Support attorneys with administrative tasks such as scheduling appointments, managing calendars, preparing litigation materials for court proceedings, and providing executive administrative support when needed.</li></ul>Qualifications<ul><li>Proven paralegal experience or legal administrative experience within a law office environment specializing in personal injury law or related fields such as Workers' Compensation Law or Litigation.</li><li>Strong knowledge of legal research tools including Westlaw and LexisNexis; familiarity with UCC Law, Tort Law &amp; Regulations is a plus.</li><li>Proficiency in legal case management software like Casepeer; document management systems such as iManage; data entry; and file organization skills.</li><li>Excellent interviewing skills with the ability to communicate effectively with clients and stakeholders from diverse backgrounds.</li><li>Exceptional organizational skills with the ability to manage multiple cases simultaneously while maintaining attention to detail.</li><li>Strong writing skills for drafting reports, correspondence, contracts, and legal documents; keen proofreading abilities are essential.</li><li>Familiarity with electronic discovery tools like Westlaw for legal research; experience in document review and litigation support is highly desirable.</li><li>Ability to handle confidential information discreetly while demonstrating professionalism in all interactions.</li><li>Effective phone etiquette combined with excellent clerical skills including filing, transcription, and administrative support tasks. Join us in delivering outstanding legal service by managing complex personal injury cases with enthusiasm and precision!</li></ul>Pay: $41,600.00 - $52,000.00 per yearWork Location: In person

Personal Injury Case Manager

Starr Companies

<div>Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.
About Starr Insurance Companies:
Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, accident and health insurance, and a range of specialty coverages to meet the needs of businesses globally. At Starr, we are committed to innovation, expert risk assessment, and outstanding customer service.
Position Overview:
We are seeking a motivated and detail-oriented Property Underwriter to join our team. The successful candidate will be responsible for evaluating, selecting, and underwriting property risks in accordance with company guidelines. This role is ideal for professionals with 2&ndash;5 years of relevant experience who are looking to further develop their skills within a dynamic and global insurance organization.
Key Responsibilities:<ul><li>
Review, evaluate, and underwrite commercial property insurance submissions.</li><li>
Analyze exposures, assess risk quality, and determine appropriate terms, pricing, and coverage.</li><li>
Work with brokers and agents to develop relationships and support profitable business growth.</li><li>
Structure and negotiate complex property accounts, endorsements, and renewals.</li><li>
Conduct regular portfolio analysis to monitor performance and ensure adherence to company's risk appetite.</li><li>
Collaborate with claims, risk control, and other internal partners to ensure comprehensive assessments and service.</li><li>
Maintain accurate documentation and data within underwriting systems.</li><li>
Stay up to date with market trends, regulatory changes, and competitive landscape.</li></ul>
Qualifications:<ul><li>
Bachelor&rsquo;s degree or equivalent work experience preferred.</li><li>
2&ndash;5 years of commercial property underwriting experience, preferably within a carrier or MGA environment.</li><li>
Solid understanding of risk assessment, policy forms, rating, and property line guidelines.</li><li>
Strong analytical, organizational, and decision-making skills.</li><li>
Excellent written and verbal communication skills.</li><li>
Ability to build and maintain effective working relationships internally and externally.</li><li>
Proficiency in relevant underwriting platforms and Microsoft Office Suite.</li><li>
Industry certifications (e.g., CPCU, AU) a plus, but not required.</li></ul>
What We Offer:<ul><li>
Competitive salary and comprehensive benefits package.</li><li>
Opportunities for professional growth and development.</li><li>
A collaborative, inclusive, and forward-thinking workplace environment.</li></ul>
Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.</div>

Underwriter, Property

Zund America

<div>Zund America Inc., located in Oak Creek, Wisconsin is the US Headquarters of Zund Systemtechnik AG in
 
Altst&auml;tten, Switzerland. Our cutting and routing tables enhance the production capabilities of our customers 
worldwide. Our cutting-edge software solutions and integration technologies allow us to push the limits of
 
what is possible.
Zund employees are engaged, passionate and actively contribute on all levels. Our culture allows all
 
employees to develop new skills and grow their careers.
Interested? Apply now and find out how you can be a contributing factor in our customers' success!
Summary/Objective 
The Field Service Technician I is a customer-facing technical professional responsible for installing,
 
troubleshooting, repairing, and performing preventative maintenance on Z&uuml;nd digital cutting systems at
 
customer sites across North America, with occasional international travel. This role also provides remote
 
telephone and online support. This role requires professionalism, strong technical aptitude, ability to
 
work independently under guidance, and a commitment to delivering excellent customer service.
What you would do:<div><ul><li> 
Perform installation, troubleshooting, repair, and preventative maintenance of Z&uuml;nd equipment at
</li></ul>customer locations with minimal supervision 
<ul><li>Provide timely, accurate telephone and remote technical support</li><li>Prepare and complete all service reports, warranty documentation, expense reports, and related
</li></ul>administrative tasks accurately and in a timely manner 
<ul><li>Accurately document service activity and machine data in Salesforce CRM</li><li>Follow up on open service issues to ensure full resolution and proper documentation</li><li>Escalate complex technical issues quickly and effectively to internal support resources</li><li>Inspect returned parts, evaluate warranty claims, and process associated documentation</li><li>Learn and become proficient in Z&uuml;nd software and digital cutting system operations</li><li>Train customers on proper use of equipment and software, both on-site and remotely</li><li>Support trade shows, open houses, and in-house demonstrations, including occasional weekend
</li></ul>travel</div>
What we require from you:<div><ul><li> 
Technical school education and/or one year of field service experience in a related industry is
</li></ul>preferred but not required 
<ul><li>Strong mechanical, electrical, and pneumatic troubleshooting abilities</li><li>Critical thinking and real-time problem-solving abilities with willingness to learn and apply new
</li></ul>skills on the job. 
<ul><li>Self-motivated, reliable, honest, and capable of working independently under guidance</li><li>Good organizational skills and attention to detail</li><li>Willingness and ability to work flexible hours, including overnight travel up to 80%</li><li>Strong written and verbal communication skills
</li><li>Proficiency in Microsoft Office; familiarity with Salesforce or similar CRM system is a plus</li><li>Ability to manage multiple tasks and priorities in a fast-paced, customer focused environment.</li></ul></div>
Besides the fantastic state of the art facility and career growth we also offer an excellent Benefit Program
 
that among others includes Medical, Dental and Vision Coverage, Life Insurance, Long-term and Short-term
 
Disability Insurance and a Retirement Plan (401K).
Zund America, Inc. is an EEO employer.</div>

Field Service Technician

United Digestive

<div>GENERAL SUMMARY OF DUTIES: Responsible for advanced level scheduling for all patients to include scheduling patient appointments via telephone or electronic communication for: procedures, follow-up office visits, and ancillary services. Additionally, responsible for obtaining accurate documentation of patient information, physician scheduling, endoscopy center scheduling, requests received via the Patient Portal, and for responding, resolving and/or escalating as required, to all patient related issues.
REPORTS TO: Patient Service Manager<div>
RESPONSIBILITIES 
Duties include but are not limited to: 
<ul><li>Answer incoming calls in a timely and efficient manner while providing a high level of quality patient care and customer service at all times.</li><li>Schedules, reschedules, and manages cancellations and no shows for patient office visits and procedures</li><li>Maintains and updates current information on physicians schedules and endoscopy block time; schedules patients according to physician availability and preference</li><li>Collects and records accurate patient information according to the AGA Documentation Requirements</li><li>Ensures all applicable procedures are scheduled in AGA endoscopy suites; coordinates scheduling of procedures in hospital if necessary</li><li>Ensures all applicable ancillary services are scheduled at AGA</li><li>Handles requests for information or appointment received via the eCW Patient Portal or AGA Website in an efficient and timely manner</li><li>Mails/Emails information packets to patients who are new to the practice</li><li>Addresses questions regarding patient appointments and requests for information from referring providers</li><li>Accurately provides or counsels patients and/ or relatives with pertinent information regarding medical treatment or procedures; distributes or mails preps to patients if necessary</li><li>Meets or exceeds quality and productivity standards as set by the Patient Service Leadership team</li><li>Answers emails and voicemails and returns patient calls in a timely and efficient manner</li><li>Completes requests for information from other AGA staff and ensures that they are handled promptly and effectively to guarantee payment on patient accounts</li><li>Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information</li><li>Participates in staff meetings as directed by the Patient Service Supervisor or Manager</li><li>Participates in marketing activities as directed by the Patient Service Supervisor or Manager</li><li>Participates in ongoing customer service training as directed by the Patient Service Supervisor or Manager</li><li>Any other duties and/or special projects as assigned</li></ul></div><div>
REQUIRED EDUCATION, SKILLS &amp; EXPERIENCE 
High School Diploma or GED required; Certified Medical Assistant preferred; strong customer service skills and ability to type 45 words a minute are required; 2-3 years of call center, eCW, specialty clinic, and/or gastroenterology experience preferred; staff member must be computer literate, able to operate healthcare systems and multiple Microsoft Office applications; bilingual skills are strongly preferred, but not required. 
<ul><li>Must have a quiet place to work remotely, with sufficient internet bandwidth to work effectively from a remote location.</li></ul></div><div>
ADDITIONAL SKILLS AND EXPERIENCE 
Patient Service Representative must be able to: 
<ul><li>Possesses the ability to deal with patients, visitors, co-workers, and physicians with courtesy and respect</li><li>Displays a professional outgoing warm and helpful attitude</li><li>Possesses compassion for dealing with people who are ill and need help</li><li>Plan, prioritize, and complete multiple tasks as delegated by the Patient Service Manager</li><li>Work under pressure; assess, respond, and communicate issues in a timely manner</li><li>Communicate clearly with patients and coworkers through the telephone, email, and in-person</li><li>Interpret and apply clinical and non-clinical policies and procedures</li></ul></div> 
PHYSICAL/MENTAL/ENVIRONMENTAL DEMANDS 
Requires sitting and standing associated with a normal office environment; travel within the Metro area required.</div>

Patient Service Representative

Explore 57+ Claims manager in Atlanta this June. Find roles across top companies and apply now to boost your career.