claims representative - personal lines auto

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claims representative - personal lines auto Jobs in Boston

claims representative ii - remote Jobs in Boston

claims representative ii - remote

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claims representative ii remote

Ryder System

<div><p><i>Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .</i></p>
<p><b>Job Description</b> :</p>
<p><b>Job Description Summary</b></p>
<p>Experienced with handling Auto Liability claims to include under Ryder's self-insured, self-administered liability program. Familiar with coverage / contracts. Customer focused and self-motivated. Experience with Commercial Auto claims is a plus.</p>
<p><b>SUMMARY</b></p>
<p>The Liability Claim Representative II handles low to mid-range bodily injury claims and property damage claims.</p>
<p>ESSENTIAL FUNCTIONS</p>
<ul><li>Investigates and adjusts claims, as well as directs independent adjusters, experts, and other vendors in the claim handling processes</li>
<li>Interacts, on an on-going basis, with field and operations management, legal counsel, safety managers, customers, insurance carriers, and third party claimants</li>
<li>Manages litigation to ensure claims are handled appropriately, according to the applicable jurisdiction</li>
<li>Assists Claim Manager in the identification of exposures and recommends solutions</li>
<li>Manages indemnity and expense costs properly</li>
<li>Interacts with primary and excess insurance carriers, and re-insurers on files meeting reporting thresholds</li>
<li>Alerts Claim Manager to changes and proposed changes in laws that could impact Ryder's liability program</li>
<li>Updates field operations personnel on claim status when requested</li>
<li>Supervises outside vendors and experts retained to assist in the investigation</li>
<li>Recommends and sets reserves to ensure the reserves represent the probable ultimate payout based on documented file developments</li>
</ul><p>ADDITIONAL RESPONSIBILITIES</p>
<p>Performs other duties as assigned</p>
<p>EDUCATION</p>
<p>Preferred Bachelor's degree and/or a minimum of two (2) years&rsquo; experience in casualty claims</p>
<p>EXPERIENCE</p>
<p>Two (2) years or more experience in casualty claims</p>
<p><i>Licenses are a plus</i></p>
<p>SKILLS</p>
<ul><li>Demonstrated ability to handle and resolve low-to-mid range liability exposures</li>
<li>Requires strong claim technical skills</li>
<li>Strong commitment to the principles of customer focus</li>
<li>Effective interpersonal skills and ability to communicate clearly in verbal and written communications</li>
<li>Strong negotiation skills and ability to deal effectively with insurers</li>
</ul><p>KNOWLEDGE</p>
<ul><li>Understanding of relevant laws and regulations governing liability claims in the U.S.; beginner level.</li>
<li>Understanding of insurance coverage; beginner level.</li>
<li>Comprehensive understanding of relevant laws and regulations; beginner level.</li>
<li>Will need to obtain specific licenses if needed</li>
</ul><p>TRAVEL</p>
1-10%
<p><b>Job Category:</b> Risk Management</p>
<p><b>Compensation Information</b> :</p>
<p>The compensation offered to a candidate may be influenced by a variety of factors, including the candidate&rsquo;s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:</p>
<p><b>Pay Type</b> :</p>
<p>Salaried</p>
<p>Minimum Pay Range:</p>
<p>$70,900.00</p>
<p>Maximum Pay Range:</p>
<p>$76,900.00</p>
<p><b>Benefits Information</b> :</p>
<p><b>For all Full-time positions only</b> : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.</p>
<p>For more information about benefits, click here (https://ryder.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=4022345&amp;hashed=256118533) to download the comprehensive benefits summary.</p>
<p>Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.</p>
<p>All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.</p>
<p><b>Important Note</b> <b>:</b></p>
<p>Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.</p>
<p>Security Notice for Applicants:</p>
<p>Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .</p>
<p>Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .</p>
<p><b>Current Employees</b> <b>:</b></p>
<p>If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.</p>
<p><i>Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .</i></p>
<p>\#wd</p></div><p></p>

Claims Representative II - REMOTE

Plymouth Rock Assurance

<div><p>We are currently seeking an auto claims representative to join our growing Personal Lines Auto team. This position will be based in our newly renovated Boston office, directly across the street from South Station. This is a great opportunity, in a great space, for someone who is eager to share their experience, provide excellent customer service to our customers, join our growing team, and continue their career with a financially sound company.</p><p><br>
<b>
Responsibilities:</b></p>
<p>
</p><p><b>In this position you will be responsible for the investigation, evaluation and disposition of first- and third-party personal auto property damage claims. This is a full-time, Monday through Friday position, currently 4 days in the office and 1 </b><b>day</b><b> working from home.
</b></p><div></div><ul><li>Contact insureds, claimants, attorneys, and other parties related to an auto accident.</li>
<li>Proficient in communicating in a variety of ways, including phone, text, email etc.</li>
<li>Investigate all assigned claims for coverage, liability, and damages.
</li><li>Ensure timely disposition of all claims in accordance with regulatory and statutory requirements.</li>
<li>Responsible for timely payment of auto repairs and resolution of total losses.</li>
<li>Ensure adherence to personal lines policies including related coverages and exclusions.</li>
<li>Determine liability of parties involved in a loss, including application of comparative negligence.</li>
<li>Effectively manage workload through claims management and imaging systems.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>0-2 years of auto claims handling experience.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to communicate effectively via phone, text, email and other written correspondence.</li>
<li>Demonstrated level of competency in time management, priority setting and customer focus.
</li><li>Experience using a claims management and imaging system.</li>
<li>Bachelor's Degree or commensurate experience</li>
</ul>
<div><b>Perks and Benefits:</b></div>
<ul>
<li>Paid time off</li>
<li>Free onsite gym at our Boston location
</li><li>Tuition reimbursement
</li><li>Low cost and excellent health insurance coverage options that start on Day 1 (medical, dental, vision)
</li><li>Robust health and wellness programs</li>
<li>Auto and home insurance discounts
</li><li>Matching donation opportunities
</li><li>Annual 401(k) employer contribution</li>
<li>Various Paid Family leave options including Paid Parental Leave
</li><li>Resources to promote professional development</li>
<li>Convenient locations and pre-tax commuter benefits</li>
</ul>
<p>The pay range for this position is $47,000 - $60,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
</p><p></p><div>About the Company:</div>
<p><i>
Pilgrim Insurance is a member of The Plymouth Rock Group of Companies which together write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic. </i><i>Established in 1987, Pilgrim Insurance Company has over thirty years of experience handling both Massachusetts personal and commercial lines of business in the voluntary and residual markets, </i><i>where we have built an unparalleled reputation for service. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts.</i></p>
<div>
</div><div>#LI-RJ1</div></div>

Claims Representative - Personal Lines Auto

Openly

<div><div><h2 class="jobSectionHeader"><b>Why Openly</b></h2>
<p>
Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc.
</p><h2 class="jobSectionHeader"><b>The Openly Difference</b></h2>
<p>
We created Openly because we saw an evident gap in the market for premium insurance made simple. Consumers deserve more complete coverage at competitive prices.
</p><ul><li><b>The Price Difference</b>: Using cutting-edge data and technology, we provide you with customizable, competitive prices to protect your most valuable assets.</li>
<li><b>The Policy Difference:</b> Coverages are truly customizable to meet your individual protection needs, for both standard coverages and optional add-ons.</li>
<li><b>The Experience Difference:</b> From tailored claims handling to highly responsive customer service, we are focused on making the home insurance purchasing process a better overall experience.</li>
</ul><h2 class="jobSectionHeader"><b>Welcome to your next adventure.</b></h2>
<p>
At Openly, our people are just as important as our product. For us, collaboration, communication, and work-life balance are more than nice-to-haves&mdash; they're the must-haves that make us who we are. We believe a great company is the result of a shared set of values, so we look for these qualities in every candidate we hire.</p>
<ul>
<li>Integrity</li>
<li>Empathy</li>
<li>Teamwork</li>
<li>Curiosity</li>
<li>Urgency</li>
</ul>
<p>We've designed our hiring process with you, the candidate, in mind. At every step, you have the chance to present your strengths and learn more about what makes Openly a great place to work.</p>
<h2 class="jobSectionHeader"><b>
We're committed to Diversity, Equity, &amp; Inclusion</b></h2>
<p>
We embrace individuality and believe diverse teams are winning teams. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day.</p></div><h3 class="jobSectionHeader"><b>
Position Summary</b></h3>
<p>
The Senior Manager, Claims Process Improvement is a strategic leadership role within the Personal Lines Claims organization responsible for identifying, designing, and implementing large-scale process improvement initiatives that drive operational excellence and measurable business outcomes. This role owns the end-to-end continuous improvement lifecycle &mdash; from root cause analysis and data-driven diagnostics through process design, SOP development, and sustained performance monitoring &mdash; while directly leading a team of process improvement professionals. The ideal candidate is a structured problem-solver with deep claims knowledge, expertise in Lean, Six Sigma, or Agile methodologies, and the ability to influence at all organizational levels.</p>
<p>
At Openly, everything we do is grounded in our five core values: Integrity, Teamwork, Curiosity, Urgency, and Empathy. In this role, those values are not aspirational &mdash; they are operational. How you lead improvement initiatives, engage with data, coach your team, and collaborate with stakeholders should reflect these values every day.</p>
<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3>
<p><b>
Process Improvement Leadership &amp; Strategy</b></p>
<ul>
<li>Identify, prioritize, and lead large-scale, complex process improvement initiatives across the Claims organization, driving measurable gains in efficiency, quality, and customer experience.</li>
<li>Translate executive strategy into actionable improvement roadmaps with clear milestones, ownership, and measurable outcomes.</li>
<li>Partner with Claims leadership and cross-functional teams to align improvement priorities with organizational goals, ensuring all stakeholders are on track with project requirements, timelines, and deliverables.</li>
<li>Maintain rigorous documentation of process workflows, SOPs, and implementation guidelines; ensure all changes are accurately captured, version-controlled, and communicated.</li>
</ul>
<p><b>Methodology &amp; Process Design</b></p>
<ul>
<li>Apply Lean, Six Sigma, Kaizen, or Agile methodologies to design, develop, and refine Standard Operating Procedures (SOPs) that drive consistency and quality across the Claims organization.</li>
<li>Conduct structured root cause analysis of process failures; identify business problems and use data analysis to develop targeted, evidence-based solutions.</li>
<li>Lead process mapping and workflow design events, facilitating cross-functional working sessions that produce actionable, implementable outputs.</li>
<li>Champion the Design&ndash;Perform&ndash;Measure cycle and the Check-and-Act phase across all improvement initiatives, ensuring sustainable adoption and continuous refinement.</li>
</ul>
<p><b>Data Analytics &amp; Performance Monitoring</b></p>
<ul>
<li>Utilize data, KPIs, and operational dashboards to measure process performance, identify inefficiencies, and validate improvement results across the Claims organization.</li>
<li>Prepare and deliver executive-level presentations on process performance, improvement initiatives, and organizational impact to senior leadership.</li>
<li>Surface leading indicators proactively to address emerging performance risks before they escalate; translate findings into clear, actionable recommendations.</li>
<li>Apply systems thinking to evaluate the downstream impact of process changes on claims outcomes, employee experience, and organizational goals.</li>
</ul>
<p><b>Team Leadership &amp; Capability Building</b></p>
<ul>
<li>Directly lead and develop a team of process improvement professionals, providing ongoing coaching, feedback, and performance management.</li>
<li>Coach and train employees across the Claims organization on continuous improvement concepts and methodologies, building lasting organizational capability.</li>
<li>Develop and deliver engaging training programs and materials that translate complex process content into clear, practical guidance for claims staff and managers.</li>
</ul>
<p><b>Cross-Functional Collaboration &amp; Leadership Influence</b></p>
<ul>
<li>Collaborate with Claims Operations, People Operations, Authority, IT, Finance, and Legal to align improvement initiatives with enterprise-wide objectives.</li>
<li>Influence upward by presenting data-backed recommendations, strategic insights, and improvement proposals to senior leadership.</li>
<li>Define and mitigate process and project risk through proactive issue identification and effective resolution with teams and stakeholders.</li>
<li>Represent the Process Improvement function in enterprise-wide initiatives, cross-functional committees, and strategic planning sessions.</li>
</ul><h3 class="jobSectionHeader"><b>Required Qualifications</b></h3>
<ul><li>5+ years of experience in process improvement, project management, or operations within a P&amp;C insurance environment.</li>
<li>5+ years of leadership experience with a demonstrated track record of managing teams and driving change in complex environments.</li>
<li>In-depth knowledge of property claims processes, including FNOL, coverage verification, evaluation, and settlement; 10+ years of P&amp;C claims experience preferred.</li>
<li>Bachelor's degree in Business, Engineering, or a related field required; advanced degrees or certifications (e.g., Lean Six Sigma Black Belt) strongly preferred.</li>
<li>Strong analytical, critical thinking, and problem-solving abilities; proficiency in process mapping/workflow software and data analysis tools.</li>
<li>Excellent written and verbal communication skills; demonstrated ability to present confidently to senior leadership and facilitate large group training and working sessions.</li>
<li>Proven ability to use data analytics to drive operational decisions, validate improvement results, and communicate findings to diverse audiences.</li>
<li>Demonstrated track record of modeling Openly's core values &mdash; Integrity, Teamwork, Curiosity, Urgency, and Empathy &mdash; in both results and in how those results are achieved.</li>
<li>Experience with development and performance management</li>
<li>Some travel will be required</li>
<li>Extended hours may be required during catastrophe (CAT) events, audit cycles, or project deadlines.</li>
<li>We are a rapidly growing company; with growth comes change. Candidates must be comfortable with constant change, adaptability, and flexibility.</li>
</ul><h3 class="jobSectionHeader"><b>Preferred Qualifications</b></h3>
<ul><li>Lean Six Sigma Black Belt or Green Belt certification.</li>
<li>Background in change management or training delivery to support process and system rollouts.</li>
<li>Experience with program and project management tools and methodologies.</li>
<li>Familiarity with claims management systems, claims estimating platforms (e.g. Cotality), and Microsoft Office Suite / Google Products.</li>
</ul><div><p><b>
Benefits &amp; Perks</b></p>
<ul>
<li>Remote-First Culture - We supported #remotelife long before it was a given. We'll keep promoting it.</li>
<li>Competitive Salary &amp; Equity</li>
<li>Comprehensive Medical, Dental, and Vision Plan Offerings</li>
<li>Life and disability coverage including voluntary options</li>
<li>Parental Leave - up to 8 weeks (320 hours) of paid parental leave based on meeting eligibility requirements<br>
(Birthing parents may be eligible for additional leave through STD)</li>
<li>401K Company Contribution - Openly contributes 3% of the employee's gross income, even if the employee does not contribute.</li>
<li>Work-from-home stipend - We provide a $1,500 allowance to spend on setting up your home workplace</li>
<li>Annual Professional Development Fund: Each employee has $2,000 in professional development (PD) funds to spend on activities or resources annually. We want each Openly employee to achieve personal and professional success and to feel supported, confident, and informed about improving their efficiency and productivity.</li>
<li>Be Well Program - Employees receive $50 per month to use towards your overall well-being</li>
<li>Paid Volunteer Service Hours</li>
<li>Referral Program and Reward</li>
</ul>
<p>Depending on position, Employees generally are eligible for cash incentive compensation, including commissions for sales eligible roles. In all cases, eligibility for compensation and benefits is subject to applicable plan and policy terms in effect from time to time.</p>
<p>
U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer and currently residing in the US will be considered.</p>
<p>
Openly is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Openly is an E-Verify Employer in the United States. Openly will make reasonable accommodations for qualified individuals with known disabilities under applicable law.</p><br>
<p></p>
<p><i>
We strive to provide an exceptional applicant and candidate journey when you engage with us. In an effort to respond to applicants in a timely manner, we leverage AI to organize applications and resumes based on required and applicable skills and experience. To allow our applicants to drive their initial interview experience with us, we may leverage an AI-supported scheduling tool so you can choose when to meet with our team. While AI assists with efficiency, all hiring decisions are made by our team members. Rest assured, your data is protected according to privacy laws and company policies. Contact our recruitment team with any questions about our AI-assisted hiring process.</i></p></div></div>

Sr. Manager, Claims Process Improvement (Remote - US)

Dana-Farber Cancer Institute

<div><div><div><div>Job Ref:</div><div>
JR-3032</div></div><br>
<div><div>Location:</div><div>
450 Brookline Ave, BOSTON, MA 02215</div><br>
</div>
<div><div>Category:</div><div>
Administration Support/Customer Service</div></div><br>
<div><div>Employment Type:</div><div>
Full time</div></div><br>
<div><div>Work Location:</div><div>
Hybrid: 2-3 days onsite/week</div></div><br>
<div></div><div><div>Salary/Pay Rate:</div><div>
$56,310.00 - $69,930.00 per year</div>
</div></div><p><b>Overview</b></p>
<p></p><div><div>Under moderate supervision, the Administrative Specialist II provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute&rsquo;s mission. The Administrative Specialist II uses various office software to produce reports, spreadsheet, presentations, or other documents as needed. The Administrative Specialist II may be required to interface with senior management, cross-organizations, internal and external customers. For all of these, the work still required the application of well-established techniques, procedures, or standards.<p>
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.</p><div><b><br>
Primary Duties and Responsibilities:</b></div><div><div><div><div><div><div><div><div><div><p>
Under moderate supervision, will perform the following:<br>
1. Provide administrative support for Directors, department managers, clinicians, and/or faculty.<br>
2. Perform administrative duties that may include, but not limited to, answering phones, maintaining office supplies, incoming and outgoing mail management, managing resource calendars, and submitting work orders for maintenance issues.<br>
3. Manage meeting planning and schedules for individuals and teams within assigned department group.<br>
4. May liaise between patient and clinical staff to provide scheduling support.<br>
5. Draft communications for members of the department or individuals that the position is supporting for review.<br>
6. May be responsible for data entry.<br>
7. Provide email and phone communication with internal and external teams or collaborators.<br>
8. May serve as onsite representative for external groups, visitors, or collaborators.<br>
9. Prepare general correspondence, letters of recommendation, Excel spreadsheets, presentation preparation and editing.<br>
10. Financial responsibilities including P-Card charge review and reconciliation, expense report processing, vendor payments, invoice creation or general office supply ordering.<br>
11. Coordinate travel arrangements as required/needed by department staff.<br>
12. Expected to identify and escalate areas of need regarding workflows to supervisors.<br>
13. May participate in training and onboarding new staff.<br>
14. Maintain high level of professionalism, discretion, and confidentiality regarding a variety of highly sensitive topics.<br>
15. Other duties as assigned.</p><p><b>
Knowledge, Skills and Abilities:</b></p><ul><li>Strong written and oral communication skills.</li><li>Proficient knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, and Adobe.</li><li>Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts.</li><li>Must possess the ability to problem solve with minimal guidance, maintain confidentiality, and pay attention to detail.</li><li>Excellent ability to organize, multi-task, prioritize, and follow-through.</li></ul><p><b>
Minimum Job Qualifications:</b></p><p>
Minimum Education:<br>
High school diploma required. Bachelor&rsquo;s degree preferred.<br>
<br>
Minimum Experience:<br>
3 years of relevant experience.</p><p><b>
Supervisory Responsibilities:</b></p><p>
None</p><p><b>
Patient Contact:</b></p><p>
Yes, may have patient contact</p></div></div></div></div></div></div></div></div></div><p>
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to .</p><p>
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
</p><h3 class="jobSectionHeader"><b>EEO Poster</b></h3>
.<p>
Pay Transparency Statement</p><p>
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate&rsquo;s relevant experience, skills and qualifications.</p><p>
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).</p>
$56,310.00 - $69,930.00</div></div></div><p></p>

Administrative Specialist - BMT and Leukemia

Commonwealth of Massachusetts

<div></div><div><div><p><b><i>Attention applicants:</i></b><b><i> </i></b><b><i>Do not apply for this position via the MassCareers website.</i></b><b><i> </i></b><b><i>Your application will not be received.</i></b></p><p></p><p><b><br>
To apply, follow the link below </b><b>to the Attorney General&rsquo;s Office direct application page.</b></p><p><b>
www.mass.gov/ago/employment</b><b>.</b></p><p></p><p><b><br>
ASSISTANT ATTORNEY GENERAL</b></p><p>
GOVERNMENT BUREAU</p><p>
CONSTITUTIONAL &amp; ADMINISTRATIVE LAW DIVISION</p><p></p><p><br>
Attorney General Andrea Joy Campbell is looking for a highly motivated attorney to join her team as an Assistant Attorney General in the Constitutional &amp; Administrative Law Division within the Government Bureau. The Government Bureau represents state agencies and officials in a broad range of appeals and civil litigation in state and federal courts. As part of that effort, the Constitutional &amp; Administrative Law Division defends constitutional and other legal challenges to state statutes and regulations; suits that challenge the implementation of state policies and programs; and suits for judicial review of the decisions of state administrative agencies.</p><p></p><p><br>
Litigation in the Constitutional &amp; Administrative Law Division reflects the breadth of state governmental activity. Recent case examples have included defending the state&rsquo;s various affordable housing laws and policies, defending state gun-safety laws against Second Amendment challenges, defending state policies and rules against various forms of First Amendment challenges, and handling litigation involving education reform, health care, campaign finance, environmental permitting, transportation, and child welfare and human services programs. The Division&rsquo;s cases often involve constitutional issues, questions of statutory interpretation, and claims concerning the authority of state administrative agencies. In addition to a substantial trial-court caseload, Division attorneys handle about 80 appeals each year, in the Appeals Court, SJC, and the U.S. Court of Appeals for the First Circuit.</p><p></p><p><br>
Primary Duties: Assistant Attorneys General in the Constitutional &amp; Administrative Law Division represent state officials and agencies in appeals and litigation in state and federal courts regarding state statutes, regulations, policies, and agency adjudicatory decisions.</p><p>
Position Type: Full-Time/Exempt</p><p></p><p><br>
Our current hybrid model includes some remote workdays for most positions. On in-office days, employees are required to report to one of our designated office locations, either in Boston or at a regional office.</p><p></p><p><br>
Salary: $87,500 to $130,595, commensurate with JD year.</p><p></p><p><b><br>
To apply for this position</b><b>:</b><b> </b>Please visit the Employment and Recruitment Portal of the Attorney General&rsquo;s Office at BambooHR and apply directly. <b>Applications submitted via MassCareers website are not received.</b></p><p></p><p><br>
You will be asked to submit a cover letter and resume when applying for this position. The application deadline is May 18, 2026, at 5:00 PM (ET) .</p><p></p><p><br>
Qualified individuals with disabilities are encouraged to apply. We will gladly assist applicants in need of an accommodation. For assistance, contact the Human Resources Division at (617) 963-2932.</p><p></p><p><b><br>
Do not select MassCareers &ldquo;apply online&rdquo; option to apply for this position. Applications submitted via this MassCareers website are not received by our Office.</b></p><p></p><p><br>
Inquiries regarding position &amp; status may be made to:</p><p>
Sherrie Costa, Managing Administrative Assistant</p><p>
Government Bureau</p><p>
(617) 963-2071</p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><br>
Position Requirements:</p><ul><li> Must be a member of the Massachusetts bar or have a pending application for admission.</li><li> Must be a member of the bar of the United States District Court for Massachusetts or be eligible for admission in short order.</li><li> At least three (3) to five (5) years of relevant legal experience is preferred.</li><li> Familiarity with constitutional law, administrative law, civil and appellate procedure, and trial practice.</li><li> Effective legal writing skills and the ability to independently handle litigation in the trial and appellate courts.</li><li> Demonstrated interest in public service and working in a collaborative, public-law environment.</li></ul><p></p><p><br>
The successful candidate will be able to demonstrate a connection to the people and communities we serve and an interest in supporting a respectful and inclusive work environment.</p><p><i>
The Attorney General&rsquo;s Office is an Equal Opportunity Employer. As the representative of the Commonwealth and its residents, the Attorney General&rsquo;s Office strives to ensure that those working in our office reflect the diversity of the communities we serve. The Office encourages applicants from a broad spectrum of backgrounds to apply for positions.</i></p><p></p><p><b><br>
Do not select MassCareers &ldquo;apply online&rdquo; option.</b><b> </b><b>Any automated message generated by the Commonwealth of Massachusetts MassCareers website does not apply to posted positions at the Attorney General&rsquo;s Office.</b><b> </b><b>You must apply directly at:</b><b> </b><b>www.mass.gov/ago/employment</b><b>.</b></p><div><br>
</div></div><div><b>
Official Title</b><b>:</b> Assistant Attorney General</div><div><b>
Primary Location</b><b>:</b> United States-Massachusetts-Boston-1 Ashburton Place</div><div><b>
Job</b><b>:</b> Unclassified</div><div><b>
Agency</b><b>:</b> Office of the Attorney General</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Shift</b><b>:</b> Day</div><div><b>
Job Posting</b><b>:</b> Apr 27, 2026, 3:42:35 PM</div><div><b>
Number of Openings</b><b>:</b> 1</div><div>
 Yearly</div><div><b>
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator</b><b>:</b> Non- Executive Branch Agency - 0000000000</div></div>

ASSISTANT ATTORNEY GENERAL

American Family Insurance

<div>You'll investigate and maintain highly complex property/casualty claims including commercial general liability, bodily injury and property damage across all 50 states. Determines liability, secures information, reviews coverages, arranges appraisals, and settles claims. Demonstrates experience to perform all areas of claim adjustment activities with the highest degree of competency and independence.<br>
<br>
In this primarily home-based role, you will spend 4+ days per week working from home. Candidates must reside near of one of the following locations: Madison, WI 53783; Boston, MA 02110; Denver, CO 80112; Hopkins, MN 55343; Keene, NH 03431; St. Joseph, MO 64507; Phoenix, AZ 85034 metro areas.<p></p><p>
Position Compensation Range:</p>
$88,000.00 - $145,000.00<p></p><p>
Pay Rate Type:</p>
Salary<p></p><p><i>
Compensation may vary based on the job level and your geographic work location. </i><i>Relocation support is offered for eligible candidates.</i></p><p></p><p><b>
Primary Accountabilities</b></p><ul><li><p>
Investigates origin and cause of high exposure claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc. Checks for prior claims and recognizes environmental exposures.</p></li><li><p>
Participates in High Damage Reviews (HDR) to address coverage issues and exposure. Handles claims on a good faith basis.</p></li><li><p>
Handles 3rd party claims under multiple policy types and numerous endorsements.</p></li><li><p>
Evaluates damages and handles claim negotiations with insureds, claimants, attorneys, public adjusters.</p></li><li><p>
Responds to customer inquiries, makes appropriate decisions, and closes file as needed.</p></li><li><p>
Interprets and determines policies, leases, by-laws, declarations, articles, and contract coverages and applies to all parties for assigned losses. Interprets claim history coverages.</p></li><li><p>
Makes independent decisions but recognizes when assistance is needed.</p></li><li><p>
Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.</p></li><li><p>
Serves as a mentor and subject matter expert for less experienced adjusters.</p></li><li><p>
May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.</p></li></ul><p><b><br>
Specialized Knowledge &amp; Skills Requirements</b></p><ul><li><p>
Demonstrated ability to handle 3rd party, multi-line claims across our operating territories.</p></li><li><p>
Demonstrated experience providing customer-driven solutions, support or service.</p></li><li><p>
Demonstrated ability to efficiently and effectively handle complex claims.</p></li><li><p>
Extensive knowledge of policies and endorsements coverages.</p></li><li><p>
Successfully applied knowledge of each phase of the claim handling process.</p></li><li><p>
Commercial general liability claims handling experience is required.</p></li></ul><p><b><br>
Licenses</b></p><ul><li><p>
Obtain state specific claims licensing as required.</p></li></ul><p><b><br>
Travel Requirements</b></p><ul><li><p>
Up to 10%.</p></li></ul><p><b><br>
Physical Requirements</b></p><ul><li><p>
Work that primarily involves sitting/standing.</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
Additional Information</b></h3><ul><li><p>
Offer to selected candidate will be made contingent on the results of applicable background checks</p></li><li><p>
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions</p></li><li><p>
Sponsorship will not be considered for this position unless specified in the posting</p></li></ul><p></p><p>
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.</p><p></p><p>
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.</p><p></p><p>
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.</p><p></p>
#LI-JA2</div>

Lead Complex Desk Adjuster, Third-Party General Liability (Primarily Home)

<div>In this senior level role, you'll investigate and maintain complex or highly complex claims general liability claims. You'll determine liability, secure information, review coverages, arrange appraisals, and settle claims. Complex casualty/GL claim across BOP, Commercial General Liability, and Farm/Ranch lines, including bodily injury and high-severity/complex coverage evaluations.<br>
<br>
You'll handle contractor-related losses and premises liability (work-product allegations, slip-and-fall injuries, and third-party property damage), with claim mix averaging 60% property damage and 40% bodily injury, primarily for the midwestern states.<br>
<br>
In this primarily home-based role, you will spend 4+ days per week working from home. Candidates must reside near of one of the following locations: Madison, WI 53783; Boston, MA 02110; Denver, CO 80112; Hopkins, MN 55343; Keene, NH 03431; St. Joseph, MO 64507; Phoenix, AZ 85034 metro areas.<p></p><p>
Position Compensation Range:</p>
$69,000.00 - $115,000.00<p></p><p>
Pay Rate Type:</p>
Salary<p></p><p><i>
Compensation may vary based on the job level and your geographic work location. </i><i>Relocation support is offered for eligible candidates.</i></p><p></p><p><b>
Primary Accountabilities</b></p><ul><li><p>
Investigate origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.</p></li><li><p>
Identify complex issues and seeks assistance as needed. Handles claims on a good faith basis.</p></li><li><p>
Handle 3rd party claims under multiple policy types and numerous endorsements.</p></li><li><p>
Evaluates damages and handles claim negotiations with insureds, claimants, attorneys, public adjusters.</p></li><li><p>
Responds to customer inquiries, makes appropriate decisions, and closes file as needed.</p></li><li><p>
Interprets and determines policies, leases, by-laws, declarations, articles, and contract coverages and applies to all parties for assigned losses.</p></li><li><p>
Makes independent decisions and self-supervises most files and recognizes when assistance is needed.</p></li><li><p>
Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.</p></li><li><p>
Serves as a mentor and subject matter expert for less experienced adjusters.</p></li><li><p>
May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.</p></li></ul><p><b><br>
Specialized Knowledge &amp; Skills Requirements</b></p><ul><li><p>
Demonstrated experience providing customer-driven solutions, support or service.</p></li><li><p>
Demonstrated experience handling 3rd party, multi-line claims.</p></li><li><p>
Demonstrated experience handling simple to moderately complex.</p></li><li><p>
Extensive knowledge and understanding of policies and endorsements.</p></li><li><p>
Extensive knowledge of each phase of the claim handling process.</p></li><li><p>
General liability claims experience required.</p></li></ul><p><b><br>
Licenses</b></p><ul><li><p>
State specific claims licensing as required.</p></li></ul><p><b><br>
Travel Requirements</b></p><ul><li><p>
Up to 10%.</p></li></ul><p><b><br>
Physical Requirements</b></p><ul><li><p>
Work that primarily involves sitting/standing.</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
Additional Information</b></h3><ul><li><p>
Offer to selected candidate will be made contingent on the results of applicable background checks</p></li><li><p>
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions</p></li><li><p>
Sponsorship will not be considered for this position unless specified in the posting</p></li></ul><p></p><p>
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.</p><p></p><p>
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.</p><p></p><p>
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.</p><p></p>
#LI-JA2</div>

Senior Complex Desk Adjuster, Third-Party General Liability (Primarily Home)

Explore 311+ Claims representative ii remote in Boston this May. Find roles across top companies and apply now to boost your career.