account manager

client relationship manager

Nardello

<div>Position Overview

Nardello &amp; Co., a leading global investigations firm, seeks a Client Relationship Manager to strengthen relationships with key clients and support business development initiatives. Reporting to the Chief Business Development &amp; Marketing Officer in New York, this role is primarily focused on US activities with some global elements; requires a proactive, detail-oriented professional with experience in client development strategies, CRM management (Salesforce preferred), and stakeholder engagement. 
Key Responsibilities
<ul>
<li>Develop and execute client relationship strategies and growth plans.</li>
<li>Monitor client-related news and share updates internally.</li>
<li>Identify cross-selling opportunities with Client Relationship Leads.</li>
<li>Coordinate client training sessions, CLEs, and events.</li>
<li>Manage client gifting programs and maintain client databases.</li>
<li>Track expenses and ensure alignment with marketing budgets.</li>
<li>Research and build targeted event lists.</li>
<li>Analyze client data and prepare BD activity reports.</li>
<li>Collaborate with Marketing, IT, Legal, and Operations on client initiatives.</li></ul> 


Qualifications
<ul>
<li>Minimum of 5&ndash;7 years of client relationship or account management experience in global professional services; legal or investigations sector knowledge preferred.</li>
<li>Demonstrated ability to develop and implement client development strategies in the US, international exposure a plus.</li>
<li>Strong project management, communication, and organizational skills.</li>
<li>Ability to work independently in a fast-paced environment.</li>
<li>Proficiency in Microsoft Office; Salesforce experience highly preferred.</li>
<li>Bachelor&rsquo;s degree preferred.</li></ul> 


Additional Details
<ul>
<li>Hybrid work environment; some travel required.</li>
<li>Competitive compensation and benefits.</li>
<li>Nardello &amp; Co. is an Equal Opportunity Employer.</li></ul> 


Who We Are

With offices in New York, London, Washington DC, San Francisco, Los Angeles, Hong Kong, Singapore, and Dubai, Nardello &amp; Co. is a global investigations firm whose experienced professionals handle a broad range of matters including due diligence, anti-corruption and fraud investigations, civil and white collar criminal litigation and arbitration support, asset tracing, activist defense, political risk and strategic intelligence, digital investigations and cyber defense, monitorships and independent investigations, and compliance.

Nardello &amp; Co. enjoys a reputation as the best kept secret of leading law firms and financial institutions, Fortune 500 and FTSE 100 companies, high-net-worth individuals and family offices, governments, NGOs, sports organizations, and academic institutions who know that managing risk effectively requires choosing the best investigative partner.

We believe that excellence starts with having the right people. Our professionals have spent their entire careers building and enhancing their expertise. Our professional team includes former US federal prosecutors, US and international lawyers, former law enforcement personnel and intelligence operatives, licensed investigators, research analysts, former journalists, financial crimes specialists, forensic accountants, and computer forensic experts. Our team is composed of proven performers who think creatively and strategically, adhere to the highest ethical standards, and are committed to excellence.</div>

Client Relationship Manager

Citi

<div><h2 class="jobSectionHeader">Discover your future at Citi</h2>
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you&rsquo;ll have the opportunity to grow your career, give back to your community and make a real impact.
<h2 class="jobSectionHeader">Job Overview</h2>
The Managing Director &ndash; Relationship Manager will partner with the Head of Asset Manager Relationships and leaders across Citi Wealth and the broader bank to build out and implement this critical commercial function. This role will be responsible for key initiatives related to business development and generation of new commercial activity to grow revenues and, ultimately, assets under management across Citi Wealth.
The candidate will work closely with the Citi Wealth stakeholders in implementing a relationship governance framework for Citi Wealth&rsquo;s asset manager partners that aligns with Citi&rsquo;s firmwide commercial priorities. The hire is also expected to directly manage a sub-set of high-profile, complex external manager relationships in fulfilling this role.
The functional focus areas for this role are:<ul><li>
Partner strategy development and accountability &ndash; Work with Citi Wealth leaders in conjunction with firmwide stakeholders to manage a tiering system for Asset Manager partners and an &ldquo;account plan&rdquo; framework for each relationship tier, including multi-year revenue targets and associated execution action plans (e.g., multiyear distribution agreements).
</li><li>Partner engagement model and evaluation &ndash; Develop wholesome set of manager quantitative and qualitative KPIs with input from the business and other key firm leadership. Establish appropriate levels of collaboration with Asset Managers on advisor and end-client marketing and product fundraising commensurate with Manager evaluation metrics and forward progress.</li><li>
Design and implement an appropriate governance approach and routines for the Asset Manager Relationship Management program. The stages of the governance, oversight and monitoring approach include:<ul><li>
Establish a maturity assessment of where Citi Wealth is today versus where we need to be to be able to anchor the program around this assessment</li><li>
Define the scope of the specific relationship with each Asset Manager partner</li><li>
Produce a plan with each Asset Manager partner to deliver the strategic partnership mutual benefits</li><li>
Develop mutually defined and agreed qualitative and quantitative goals with the Asset Manager partners</li><li>
Assess progress towards the mutual agreed goals</li><li>
Conduct Asset Manager partner reviews on a regular and systematic basis</li><li>
Conduct parallel internal reviews on Asset Manager relationships in aggregate and reassess/re-underwrite relationship tiering at least once annually</li></ul></li><li>
Coverage of Asset Manager partners &ndash; this role will have direct accountability for managing a set of Manager relationships</li><li>
Team buildout and management &ndash; work closely with the Head of Asset Manager Relationships to staff and assign functional and Asset Manager-specific responsibility across the team. Work with the Head of Asset Manager Relationships to make smart, efficient resourcing and partner coverage decisions. Establish a set of individual- and team-level success metrics and oversee regular progress reporting.</li><li>
Business intelligence &ndash; determine industry benchmarking against key commercial metrics such as platform and sponsorship fees, assets raised, methods for deepening manager engagement, level of access granted to Citi Wealth front-line staff (e.g., bankers, investment counselors) and deliver key findings to Wealth leadership.</li><li>
Client intelligence &ndash; identify relevant industry trends in delivery of asset management product to the Wealth channel; deliver insights and recommendations on those that Citi is well positioned to implement, and work with internal and external partners to execute.
</li><li>Solutions development &mdash; help identify new ways to work with Asset Manager partners to deliver investment products/solutions through the Citi Wealth ecosystem and partner with Citi Wealth leaders to design targeted sales campaigns and new product solutions based on industry/client intelligence to maximize commercial impact.</li><li>
Partnerships in Alternatives / Private Markets &ndash; provide perspectives and coordination with iCapital as may be required in delivering private markets products and marketing them to Wealth clients.</li></ul><ul><li>
Events &ndash; Support conference planning and other Asset Manager- and/or Citi-hosted events and evaluation of prospective event requests.</li><li>
Citi Academy &ndash; help coordinate manager participation, funding, content / thought leadership delivery to Citi financial advisors and bankers.</li></ul>
In the fulfilment of the role, the new hire will:<ul><li>
Work effectively with Citi Wealth Business, Regional, Investment, and Executive leaders as well as with stakeholders across the wider bank such as Banking, Markets, Services, to successfully deliver on the key functions above and receive their feedback for future development.</li><li>
Work closely with other senior leaders to help ensure Citi Wealth&rsquo;s key priorities and execution around external Asset Manager partners are aligned with the key leadership around the firm.</li><li>
Develop a strong network across Citi through intentional engagement and regular communication with peers across other business lines</li><li>
In general, support the Head of Asset Manager Relationships in execution of strategic priorities especially the key initiatives that have been identified in the pursuit of Wealth&rsquo;s vision and mission.</li></ul>
Skills/ Qualifications:
The successful candidate will benefit from having:
<ul><li>Bachelor&rsquo;s Degree, Masters or CFA a plus but not required.</li><li>
FINRA licenses (e.g., Series 7, 63, 24)</li><li>
Greater than 15 years&rsquo; work experience</li><li>
Experience having led business development, sales teams, or strategic client programs before</li><li>
Deep understanding of the asset management industry including public and private market asset classes</li><li>
Proven experience working with high performing teams.</li><li>
Proven ability to work well horizontally and vertically.</li><li>
Ability to lead by influence as well as directly.</li><li>
Experience working in a complex and matrixed team.</li></ul><ul><li>
Willingness and inclination to lead and work well with team.</li><li>
Strong organizational skills</li><li>
Self-motivated as well as ability to motivate others.</li><li>
Creativity and willingness to innovate.</li><li>
Ability to work under time pressures both individually and as a team member</li><li>
Experience in providing a high level of service to key clients both reactively and proactively.</li></ul>
-
Job Family Group:
Institutional Sales
-
Job Family:
Investor Sales
-
Time Type:
Full time
-
Primary Location:
New York New York United States
-
Primary Location Full Time Salary Range:
$250 000,00 - $500 000,00 
In addition to salary, Citi&rsquo;s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental &amp; vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Anticipated Posting Close Date:
dic 30, 2025
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

Senior Relationship Manager, Managing Director

Stacker

<div><h2 class="jobSectionHeader">About the Role</h2>
Stacker is seeking an experienced Account Manager to oversee clients and own retention. As a member of the account management team, you&rsquo;ll report to the Head of Accounts and be directly responsible for the end-to-end client experience including onboarding, performance analysis, and renewal.
You will be assigned to a book of business and expected to carry a renewal goal per quarter which includes opportunities for upselling and overperformance.
The ideal candidate is a collaborative, sales-focused Account Manager who is energized by owning performance narratives. Experience in MarTech is welcome but not required; what matters most is your understanding of performance metrics, and working seamlessly with internal teams to deliver exceptional client outcomes.
This is a unique opportunity to join a high-growth business unit on the ground floor and have a meaningful impact on our customers and the company&rsquo;s long-term success.<h2 class="jobSectionHeader">
About Stacker</h2>
Stacker is revolutionizing the traditional newswire business model and the ways in which brand newsrooms and publishers connect. Our platform helps over 100 content contributors - brands, nonprofit newsrooms, and others - extend the reach of their content by seamlessly integrating with a network of thousands of trusted news publishers.
As a bootstrapped, fast-growing company, we're resourceful, innovative, and committed to building an inclusive, equitable culture. We are a remote-first team that values ownership, integrity, and collaboration&mdash;offering flexible schedules, unlimited vacation, an employee equity program, and full health &amp; dental coverage. We champion long-term impact over short-term gains and believe in empowering our team with autonomy and opportunities for career growth.<h2 class="jobSectionHeader">
Responsibilities</h2><ul><li>
Oversee post-sale account management for Stacker clients, including onboarding, campaign execution, asset delivery, and reporting.</li><li>
Own a book of business with renewal and upsell responsibility</li><li>
Track and analyze client and campaign health using martech and analytics tools (e.g., SEMrush, Ahrefs, Google Analytics, Search Console).</li><li>
Partner with internal SME stakeholders to interpret performance data and communicate SEO and distribution impact to clients with clarity and confidence.</li><li>
Provide strategic recommendations to improve performance and help clients exceed their content goals.</li><li>
Work cross-functionally with Research, Editorial, Distribution, and Product to ensure seamless campaign execution.</li><li>
Proactively identify opportunities to expand client value, increase retention, and grow your book of business.</li></ul><h2 class="jobSectionHeader">
Requirements</h2><ul><li>
4+ years in account management, client success, digital strategy, content marketing, or SEO (Martech or performance-focused experience strongly preferred)</li><li>
Working knowledge of content SEO fundamentals, content marketing workflows, and/or digital marketing strategies.</li><li>
Strong relationship-building skills and the ability to lead day-to-day client communication.</li><li>
Tech-forward mindset with comfort navigating analytics platforms and performance dashboards.</li><li>
Excellent interpersonal and communication skills.</li><li>
Proactive, resourceful self-starter with strong prioritization and organization abilities.</li><li>
Detail-oriented and committed to high-quality execution.</li><li>
Passionate about digital media, content marketing, or journalism.</li></ul><h2 class="jobSectionHeader"> 
Why Join Us?</h2>
We're a diverse team of storytellers committed to building a more exciting, innovative future for media and marketing. As a bootstrapped company, we're resourceful, fast-moving, and focused on sustainable growth. Our virtual-first culture is rooted in trust, ownership, and collaboration, with a deep respect for each team member's voice and value. You'll be joining a company that's serious about impact&mdash;and intentional about how we scale it.<h2 class="jobSectionHeader">
Perks &amp; Benefits</h2>
Equity Program
Unlimited PTO
100% Remote
3 Months Paid Parental Leave
401(k) Match
Full Health &amp; Dental Coverage
Life Insurance &amp; Short-Term Disability
Awesome Team Culture, Events &amp; Retreats
We strongly encourage women, people of color, veterans, people with disabilities, and gender-nonconforming candidates to apply.
Compensation Range: $90K - $110K</div>

Account Manager

Versace

<div>
 
 
 WHO YOU ARE
 
 
 
 Our leaders at Versace are fashionable, elevated and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being a solution-oriented leader. The General Manager will join our team supporting the development of an energetic team that is focused on maintaining exceptional levels of customer service.
 
 
 
 
 
 
 
 
 
 WHAT YOU WILL DO
 
 
 
 
 Business development
 
 
 <ul>
 <li>
 Analyze the business, propose action plans to reach qualitative and quantitative objectives, improve results, support key business strategies
 </li>
 <li>
 Partner with the Regional Director to maximize sales and margin goals
 </li>
 <li>
 Responsible for the sales and KPIs performance of the store
 </li>
 <li>
 Partner with the Regional Manager to prepare periodical reporting on competitors, product, potential opportunities
 </li>
 <li>
 Analyze sell through and liaise regularly with the different divisions on product availability and market trends to maximize productivity
 </li>
 <li>
 Develop business strategies, set achievable goals and targets and implement incentives to help boost sales
 </li>
 <li>
 </li>
 </ul>
 
 
 Team Management
 
 
 <ul>
 <li>
 Set personalized objectives and hold each team member accountable to develop behavior, performance and capabilities
 </li>
 <li>
 Create and foster a dynamic environment, motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations
 </li>
 <li>
 Attract, develop and lead a high-performance team through effective training, coaching and/or motivational activities
 </li>
 <li>
 Motivate team to drive results through effective training, accountability and celebrating successes
 </li>
 <li>
 Plan and conduct daily and weekly in store briefings to motivate the team, set objectives and show how to reach them
 </li>
 <li>
 Support with informative and inspiring participation the new staff onboarding experience
 </li>
 </ul>
 
 
 
 
 
 Client Management
 
 
 <ul>
 <li>
 Ensure superior customer service standards, through constant follow up with the team, to deliver the Versace experience
 </li>
 <li>
 Be a brand ambassador and build relationships with Versace clients. Be an example for the team by engaging in customer interactions
 </li>
 <li>
 Develop and expand customer base by capitalizing on high-profile clientele and sales
 </li>
 <li>
 Maintain an active professional relationship with clients and community by understanding the needs and changes of the market
 </li>
 </ul>
 
 
 
 
 CRM
 
 
 <ul>
 <li>
 Monitor the team on managing their customer database, ensure they take actions to maintain a long-term relationship with customers and maximize sales opportunity
 </li>
 <li>
 Implement and manage the boutique&rsquo;s community outreach program to maintain active social relationships with clients
 </li>
 <li>
 Support the organization of in-store &amp; promotional events, liaising with merchandising &amp; PR team
 </li>
 <li>
 </li>
 <li>
 </li>
 </ul>
 
 
 Store Management and Operations
 
 
 <ul>
 <li>
 Ensure the stock and the backroom are effectively managed and operational duties are met
 </li>
 <li>
 Assures optimum shrinkage results are met by enforcing security measures and maintaining consistent accuracy in inventory levels
 </li>
 <li>
 Remain in compliance with operational and company policies and procedures
 </li>
 <li>
 Ensure store presentation and visual merchandising standards are maintained according to company directives and participate in VM set-up
 </li>
 <li>
 Demonstrate operational excellence in all store processes including managing and balancing all related budgetary expenses
 </li>
 </ul>
 
 
 
 
 
 YOU&rsquo;LL NEED TO HAVE
 
 
 <ul>
 <li>
 3-5 years of experience in retail management &ndash; luxury experience preferred
 </li>
 <li>
 Bachelor&rsquo;s degree in Fashion or Business preferred
 </li>
 <li>
 Full understanding of specialty retail, including business development, visual merchandising and store operations
 </li>
 <li>
 Computer skills to include operation of retail point of sale system, Word, Excel and email
 </li>
 <li>
 Strong relationships skills and ability to maintain long-term with clients and understands the needs and changes of the market
 </li>
 <li>
 Strong team management skills, with the potential to develop people personally and professionally
 </li>
 <li>
 Organization skills, critical thinking and problem-solving skills
 </li>
 <li>
 Exceptional verbal and written communication skills
 </li>
 <li>
 Ability to thrive within a high paced environment, multi-tasks with ease while maintaining a balance of daily responsibilities
 </li>
 <li>
 A positive and constructive approach, sales focused with the ability to take ownership
 </li>
 </ul>
 
 
 
 
 
 WE&rsquo;D LOVE TO SEE
 
 
 <ul>
 <li>
 An entrepreneur with the ability to drive results; adaptable, problem solver, strategic thinker
 </li>
 <li>
 Well connected with a strong ability to engage
 </li>
 <li>
 Elevated customer service skills; a true fashion expert with a passion for sales
 </li>
 <li>
 A positive, outgoing, high-energy personality able to thrive within a high paced environment
 </li>
 </ul>
 
 
 
 
 
 OUR DIVERSITY VALUE
 
 
 
 At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law. M/D/F
 
</div>

General Manager (Soho)

Sodexo

Role Overview: Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. RELOCATION ASSISTANCE AVAILABLE! Sodexo's Campus Segment is seeking an experienced and dynamic Resident District Manager to lead a high-profile portfolio at SUNY Plattsburgh in Plattsburgh, NY. This is a unique opportunity to oversee and grow a complex, multi-unit dining operation-including residential dining halls, catering, and retail outlets-while shaping the overall student experience on campus.As Resident District Manager, you will be:<ul><li>A strategic partner to our clients</li><li>A mentor and coach to your team</li><li>A driver of operational excellence across all areas of food service</li></ul>The ideal leader is team- and people-focused: humble, honest, and trustworthy. Someone who inspires accountability-where team members are motivated not to disappoint them. This role requires a visible and engaged leader who is out in the units, building connections with both students and staff, not just working behind the scenes. Incentives: RELOCATION ASSISTANCE AVAILABLE! What You'll Do: <ul><li>Lead a multi-site university dining program with a focus on innovation, customer satisfaction, and financial performance</li><li>Build strong client relationships and serve as the primary point of contact for strategic decisions</li><li>Oversee operations across residential dining, retail, and catering functions</li><li>Ensure compliance with food safety, labor, and regulatory standards</li><li>Guide and develop a diverse management team, fostering a culture of excellence and accountability</li><li>Identify opportunities to enhance service delivery and implement creative, cost-effective solutions</li><li>Use data-driven insights to manage budget, forecast revenue, and optimize profitability</li><li>Champion sustainability, DEI initiatives, and student-centered programming</li></ul> What We Offer: Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: <ul><li> Medical, Dental, Vision Care and Wellness Programs </li><li> 401(k) Plan with Matching Contributions </li><li> Paid Time Off and Company Holidays </li><li> Career Growth Opportunities and Tuition Reimbursement </li></ul> More extensive information is provided to new employees upon hire. What You Bring: <ul><li>5+ years of leadership experience managing large, complex food service operations-preferably in a university or campus setting</li><li>A proven track record of delivering results through strategic thinking and operational execution</li><li>Strong financial acumen, including budgeting, forecasting, and cost control</li><li>Ability to lead, develop, and inspire high-performing teams across multiple units</li><li>Exceptional communication and relationship-building skills, with a client-focused mindset</li><li>Experience in contract management, union environments (preferred), and hospitality innovation</li><li>A passion for mentoring talent and creating positive student experiences through great food and service</li></ul> Who We Are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form . Qualifications & Requirements: Minimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 5 years Minimum Functional Experience - 5 years

Resident District Manager

Delta Air Lines

<div>
 
 How You'll Help Us Keep Climbing (Overview &amp; Key Responsibilities)
 
 
 
 The Human Resources Manager role at Delta Air Lines presents a rare opportunity to have a significant impact in field HR support for an assigned client group. As the HR Manager for the In-Flight Services Division, your responsibilities will include ensuring the efficient and consistent delivery of human resources services, such as mentoring and counseling employees and management, sourcing and selection, performance management programs, organizational effectiveness, compensation, and providing HR leadership. This role will be based in New York City at the JFK airport, providing you with the chance to collaborate with a world-class team and contribute to our company's achievements.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Anticipating and meeting client needs
 </li>
 <li>
 Managing service delivery systems
 </li>
 <li>
 Crafting coordinated solutions to business problems or issues.
 </li>
 <li>
 Acting as an employee and company advocate that can balance decision making appropriately.
 </li>
 <li>
 Developing relationships with individuals, employee groups, and leaders of the business to communicate company policies, programs, and procedures.
 </li>
 <li>
 Providing leadership around organizational change, process consultation, and organizational development
 </li>
 <li>
 Imparting HR expertise to management personnel and influencing clients based on company policy.
 </li>
 <li>
 Focusing on positive employee relations and applicable laws
 </li>
 <li>
 Serving as a project lead/representative for corporate projects, managing timelines, and working with cross-divisional teams to develop both strategic and tactical plans that create a safety-conscious environment resulting in employee safety and well-being.
 </li>
 <li>
 This job supports employees in a 24/7 operation with multiple locations and will require up to 40% travel with some overnight travel included
 
 
 </li>
 </ul>
 
 What You Need To Succeed (Minimum Qualifications)
 
 
 
 <ul>
 <li>
 5-10 years of HR Manager Experience supporting a business unit (or equivalent years of experience) is required.
 </li>
 <li>
 Broad understanding of human resources areas including compensation, benefits, employment, employee/labor relations, training/development, equal employment opportunity, and organizational development.
 </li>
 <li>
 Excellent oral and written communication skills
 </li>
 <li>
 Strong analytical skills and management presence
 </li>
 <li>
 Adaptability and the ability to work successfully across business unit lines and at all levels.
 </li>
 <li>
 Effective platform/presentation skills and problem-solving abilities
 </li>
 <li>
 Ability to work well independently with minimal supervision.
 </li>
 <li>
 Demonstrated critical thinking and the capability to effectively guide and impact decision-making processes.
 </li>
 <li>
 Strong relationship-building skills
 </li>
 <li>
 Ability to balance multiple priorities, work under pressure with complex issues, and meet deadlines and objectives.
 </li>
 <li>
 Consistently prioritizes safety and security of self, others, and personal data.
 </li>
 <li>
 Embraces diverse people, thinking, and styles.
 </li>
 <li>
 Possesses a high school diploma, GED, or high school equivalency.
 </li>
 <li>
 Is at least 18 years of age and has authorization to work in the United States.
 
 
 </li>
 </ul>
 
 What Will Give You a Competitive Edge (Preferred Qualifications)
 
 
 
 <ul>
 <li>
 A Bachelor's degree in human resources management, business management, or a related field of study is strongly preferred, although equivalent experience will be considered.
 </li>
 <li>
 PHR/SPHR certification is preferred.
 </li>
 <li>
 Previous management/supervisory experience is preferred.
 
 
 </li>
 </ul>
 
 Benefits And Perks To Help You Keep Climbing
 
 
 
 Our culture is rooted in a shared dedication to living our values &ndash; Care, Integrity, Resilience and Servant Leadership &ndash; every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
 
 
 <ul>
 <li>
 Competitive salary, industry-leading pro&filig;t sharing program, and performance incentives
 </li>
 <li>
 401(k) with generous company contributions up to 9%
 </li>
 <li>
 New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 &ndash; March 31)
 </li>
 <li>
 In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
 </li>
 <li>
 10 paid holidays per calendar year
 </li>
 <li>
 Birthing parents are eligible for 12-weeks of paid maternity/parental leave
 </li>
 <li>
 Non-birthing parents are eligible for 2-weeks of paid parental leave
 </li>
 <li>
 Comprehensive health bene&filig;ts including medical, dental, vision, short/long term disability and life insurance bene&filig;ts
 </li>
 <li>
 Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
 </li>
 <li>
 Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
 </li>
 <li>
 Domestic and International space-available flight privileges for employees and eligible family members
 </li>
 <li>
 Career development programs to achieve your long-term career goals
 </li>
 <li>
 World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
 </li>
 <li>
 Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
 </li>
 <li>
 Recognition rewards and awards through the platform Unstoppable Together
 </li>
 <li>
 Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
 </li>
 </ul>
</div>

Human Resources Manager, In-Flight Service (JFK)

EMRG Media

Event Marketing, Operations &amp; Client Success ManagerSalary: $55,000&ndash;$70,000 base + performance bonusesLocation: New York, NYType: Full-TimeABOUT THE COMPANYWe are a fast-growing events, marketing, production company serving clients across hospitality, corporate events, conferences, and services. We blend traditional marketing, content systems, live events, and AI-powered solutions to drive real results.We are expanding and looking for a smart, high-energy, highly organized Manager to work directly with ownership across multiple divisions.JOB SUMMARYWe are seeking a Marketing, Operations &amp; Client Success Manager who can hit the ground running and help lead day-to-day execution across:<ul><li>EMRG Media</li></ul><ul><li>The Event Planner Expo</li></ul><ul><li>Our AI Client Division</li></ul>This role blends marketing execution, operational leadership, and client success oversight.You will manage internal staff, coordinate deliverables, communicate with clients, and ensure projects move fast and smoothly.This is a hands-on role, you will do tasks, write content, coordinate teams, and keep everything moving.WHAT YOU WILL DO1. Marketing Execution (Primary)<ul><li>Write, edit, and publish content: emails, social media posts, blogs, campaign copy.</li></ul><ul><li>Assist with content calendars, scheduling, and daily marketing duties.</li></ul><ul><li>Create simple graphics (Canva-level) and collaborate with design teams.</li></ul><ul><li>Support marketing campaigns for EMRG, Expo, and AI clients.</li></ul>2. Operations &amp; Internal Management<ul><li>Manage and communicate with internal staff (writers, designers, tech teams, assistants).</li></ul><ul><li>Track deliverables across multiple departments.</li></ul><ul><li>Keep leadership updated with status summaries and KPIs.</li></ul><ul><li>Build and maintain spreadsheets, dashboards, and workflows.</li></ul><ul><li>Improve internal systems and processes for speed and efficiency.</li></ul><ul><li>Jump in to complete tasks when deadlines require it, hands-on problem solving.</li></ul>3. Client Success &amp; Onboarding<ul><li>Lead client onboarding for AI clients, SEO clients, and events clients.</li></ul><ul><li>Serve as a point of contact to gather assets, information, and materials.</li></ul><ul><li>Ensure every client receives their deliverables on time.</li></ul><ul><li>Coordinate internally to make sure Google Review Tools, maps, blogs, chatbots, and other assets get completed correctly.</li></ul><ul><li>Maintain strong professional communication with clients: updates, follow-ups, next steps.</li></ul><ul><li>Proactively identify client needs and ensure satisfaction.</li></ul>4. Event &amp; Project Support<ul><li>Assist with logistics, communication, and planning for events.</li></ul><ul><li>Coordinate vendor, client, and staff communication.</li></ul><ul><li>Support the Expo, bar/bat mitzvah programs, hospitality activations, and corporate events as needed.</li></ul>REQUIREMENTSMust-Have Skills<ul><li>3&ndash;6 years of experience in marketing, operations, or client success roles.</li></ul><ul><li>Strong written and verbal communication, must be able to write and edit confidently.</li></ul><ul><li>Experience coordinating with staff and managing deliverables.</li></ul><ul><li>Strong organizational skills with spreadsheets, dashboards, and project tools.</li></ul><ul><li>Hands-on execution mindset not just delegating.</li></ul><ul><li>Calm under pressure, fast worker, highly dependable.</li></ul><ul><li>Comfortable on client calls and professional communication.</li></ul><ul><li>Ability to manage multiple moving parts simultaneously.</li></ul>Bonus (But Very Valuable)<ul><li>Canva or Adobe experience (light design).</li></ul><ul><li>Experience with events (hospitality, mitzvahs, conferences).</li></ul><ul><li>Familiarity with AI tools, chatbots, or marketing automation platforms (training provided).</li></ul>COMPENSATION<ul><li>$55,000&ndash;$70,000 base salary</li></ul><ul><li>Performance bonuses</li></ul><ul><li>Clear growth path into senior management roles</li></ul>Job Type: Full-timePay: $55,000.00 - $70,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Event Marketing, Operations & Client Success Manager

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