account manager

client account manager

client success manager

contract manager

crm manager, global marketing Jobs in New York

crm manager, global marketing

client relationship manager

Harry Winston

<div>
 
 
 
 Job Summary
 
 
 
 
 
 
 
 The Global CRM Manager is responsible for shaping and executing a refined, 360&deg; client relationship strategy that strengthens loyalty, elevates client experiences, and drives sustainable business growth across all markets. This role blends strategic vision with meticulous execution, ensuring global consistency while empowering regional teams with best-in-class tools, insights, and programs.
 
 
 
 
 
 As a central partner to Retail, Marketing, Events, Merchandising, and regional leadership, the Global CRM Manager leverages data-driven insights, luxury clienteling standards, and innovative thinking to enrich every stage of the customer journey. This individual plays a pivotal role in cultivating the VIP client base, enhancing salon performance, and transforming prospects into lifelong brand advocates.
 
 
 
 
 
 
 
 Key Duties, Responsibilities and Accountabilities
 
 
 
 
 
 
 
 
 Global CRM &amp; Client Strategy
 
 
 <ul>
 <li>
 Define, implement, and continuously refine a global 360&deg; CRM strategy across all client tiers, product segments, and regions.
 </li>
 <li>
 Develop and manage a cohesive global VIP strategy in partnership with Retail, Marketing, and Events to grow the high-value client segment.
 </li>
 <li>
 Guide and support market-level CRM strategies to ensure alignment with global objectives and brand standards.
 </li>
 <li>
 Lead long-term retention and prospect conversion initiatives designed to deepen client engagement and maximize lifetime value.
 </li>
 </ul>
 
 
 
 
 
 Campaigns &amp; Client Engagement
 
 
 <ul>
 <li>
 Create compelling thematic CRM campaigns, including segmentation, targeting, communication planning, and post-campaign analysis.
 </li>
 <li>
 Provide ongoing Clientelling content, guidance, and toolkits to support Salon Sales Executives in delivering elevated client interactions.
 </li>
 <li>
 Ensure consistency of tone, storytelling, and brand expression across all CRM touchpoints.
 </li>
 </ul>
 
 
 
 
 
 Data &amp; Insights
 
 
 <ul>
 <li>
 Oversee data governance and database integrity to ensure accuracy, completeness, and reliability of client information.
 </li>
 <li>
 Deliver robust client and sales analyses to uncover trends, profiles, and opportunities; translate insights into actionable strategies.
 </li>
 <li>
 Consolidate global outreach campaign results, conduct performance reviews and identify key learnings to guide future initiatives.
 </li>
 </ul>
 
 
 
 
 
 Tools &amp; Platform Management
 
 
 <ul>
 <li>
 Serve as the global lead for the D365 CRM platform, overseeing enhancements, user acceptance testing, and international rollouts.
 </li>
 <li>
 Partner closely with the CRM Associate on campaign execution, reporting, and tool development.
 </li>
 <li>
 Work with markets to validate local adaptations and define global CRM clienteling assets, including catalogues, digital content, and collateral.
 </li>
 <li>
 Oversee gifting and printed material needs globally, ensuring luxury standards, efficient forecasting, and seamless coordination.
 </li>
 </ul>
 
 
 
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Collaborate with Events, Retail, Creative, and Marketing to shape elevated and consistent client experiences across all touchpoints.
 </li>
 <li>
 Partner with High Jewelry Merchandising team to recommend pieces for client presentations and viewings, leveraging CRM insights.
 </li>
 <li>
 Support Corporate Timepieces in developing targeted CRM strategies to drive growth within the category.
 </li>
 </ul>
 
 
 
 
 
 
 Job Qualifications
 
 
 
 <ul>
 <li>
 10+ years of progressive CRM experience within luxury, high jewelry, fashion, or prestige beauty.
 </li>
 <li>
 Strong analytical mindset with the ability to interpret complex client data, identify actionable insights, and optimize the global customer journey.
 </li>
 <li>
 Demonstrated strategic planning capability and business acumen, with a proven ability to influence senior stakeholders.
 </li>
 <li>
 Exceptional relationship-building, communication, and interpersonal skills; collaborative leadership style.
 </li>
 <li>
 Advanced proficiency in Microsoft Excel; experience with CRM platforms (D365 preferred).
 </li>
 <li>
 Creative and innovative thinker, capable of developing fresh, impactful approaches to client engagement.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or related discipline.
 </li>
 <li>
 Excellent written and verbal communication skills; comfort presenting to senior leaders and cross-functional teams.
 </li>
 </ul>
</div>

CRM Manager, Global Marketing

QUANTIS

<div>The Role
As a Sustainability Manager focusing on client relationships, you&rsquo;ll lead client engagements, manage major accounts and complex projects within the Food &amp; Beverage sector. You&rsquo;ll play a key role in growing business by cultivating strategic partnerships, identifying new opportunities, securing new business and co-creating solutions aligned with client needs. You will contribute significantly to the company&rsquo;s revenue growth and strengthen our market presence in the sector.
You&rsquo;ll craft and implement account strategies that reflect client priorities and sustainability goals, working closely with internal experts to ensure quality and consistency across delivery. You&rsquo;ll collaborate with experienced consultants, and junior colleagues to deliver impactful work &mdash; primarily within your sector, while occasionally contributing to projects across other areas. In doing so, you&rsquo;ll continue building your consulting and relationship management skills in a collaborative, purpose-driven environment.
You&rsquo;ll also mentor junior colleagues and may progressively move into a people management role to support their growth and development.
Why You'll Love Quantis
Quantis, a BCG company, is a leading sustainability consultancy tackling the world&rsquo;s most pressing environmental challenges. For nearly two decades, our expert team has partnered with organizations across the globe to transform industries and shape an economy that thrives in harmony with nature. We guide companies from business as usual to business at its best by uniting the latest science with strategic insights, helping them reduce impacts, implement solutions, and operate within planetary boundaries.
United by a common purpose, our 250+ professionals embody a unique, collaborative culture that we call the Quantis Spirit. We are innovative. We are impact-oriented. We are science-driven. We are Quantis.
Learn more about Quantis and our mission.
Does This Describe You and Your Next Role?<ul><li>
You&rsquo;re motivated to put your strategy development, client relationship development and consulting skills to work towards our mission of building a sustainable future.</li><li>
You&rsquo;re an experienced and motivated account manager or consultant in the food and agriculture sector (or similar sector) looking for an opportunity to work with top sustainability leaders and experts.</li><li>
Over 7 years of experience driving new client acquisition alongside sales enablement support.</li><li>
You're eager for a fast-paced and diverse role: Developing and implementing sustainability strategies for our key clients, leading account relationships with some of the world&acute;s most influential companies, mentoring other team members on strategy skills, and helping to design the next generation of winning services and solutions.</li><li>
You have an understanding of business strategy and/or strategy consulting, complemented with expertise in the corporate sustainability space. You are motivated by the challenges of transforming the world&rsquo;s largest companies into more sustainable businesses.</li><li>
You&rsquo;re a team player that works quickly, independently and on schedule. Your analytical and organizational skills are top-notch. You communicate effectively and efficiently, both verbally and in writing. You&rsquo;re experienced and passionate about supporting the growth and development of your colleagues.</li><li>
For 5-10 years, you&rsquo;ve had exposure to and interest in corporate sustainability. You have a successful track record in building and deploying strategies for internal and external clients. You have the ability to anticipate client needs and proactively offer solutions to help the client along their sustainability journey.</li><li>
You have an entrepreneurial spirit to be part of a team finding new solutions using this expertise to change the world. You&rsquo;re highly motivated by the challenges of guiding global companies on a sustainable change pathway, adapting your strategy expertise to new challenges, and innovating new paths to success.</li></ul>
Client Consulting Sustainability Strategy Responsibilities<ul><li>
Account Management: Leading and growing key stakeholder relationships, while accelerating the transformation of the clients toward sustainability.</li><li>
Sales &amp; Business Development: Leading sales processes and business development conversations</li><li>
Strategy &amp; Solutions Creation: Leading the implementation of sustainability strategy projects, working with senior sustainability leaders to develop their sustainability strategies, managing their implementation and change pathway.</li><li>
Strategic Implementation: Supporting the shaping and delivery of all Quantis solutions around the strategy, bringing in our expertise on science, metrics, tools, communications and more.</li><li>
Training &amp; Mentorship: Leading and/or collaborating with a team and with Quantis globally; providing mentorship and developmental support to other team members.</li><li>
Teamwork: Collaborating with our other Quantis team members to strengthen our delivery of strategy-related services.</li>
Innovation: Supporting efforts within Quantis&rsquo; innovation activities to develop a new generation of smart sustainability strategy solutions. 
<li>
</li></ul>
When You Might Be Ready For The Next Step?
As you develop and manage projects, you&rsquo;ll be ready to lead large teams to deliver complex projects and to own senior client relationships, being the primary contact and trusted advisor for clients. Your next step will be Sustainability Principal, where you&rsquo;ll drive business development at a strategic level across your sector.
Some Logistics To Consider<ul>
<li>
Location: Chicago, Boston, Denver, or New York (Hybrid Schedule)
</li><li>The compensation target for this role ranges from $126,000/year-$132,400/year.</li>
<li>Start date: As soon as possible</li>
<li>Punctual collaboration with other Quantis branches via web-conference
</li><li>Ability to travel, approximately 30% of work time for client or internal Quantis work and conferences</li></ul> 

Unlocking the Potential of All Quantisians
At Quantis, Unlocking Potential means empowering our employees to thrive, enabling them to drive our mission and manifesto forward&mdash;creating meaningful impact for people and the planet. We aim to achieve this by nurturing a culture rooted in collective action, and shared purpose, where diversity is cherished, inclusion is lived, mental wellbeing is supported, and opportunities are open to all. This extends to our clients, their clients, and their entire value chain as sustainable thinking and collective representation are integral components of our purpose to transform the way that businesses operate.This is how we commit to our people, live our manifesto, and shape a sustainable future - together.</div>

Sustainability Manager, Food and Beverage

Courser

<div>
 
 Brief Description
 
 
 
 Grow Your Career as a Client Account Manager at Courser
 
 
 Are you passionate about sales but tired of cold calling, chasing down leads, or wondering where your next deal is coming from? Do you thrive on solving problems and building long-term relationships? Are you tech-curious&mdash;not necessarily a technical expert&mdash;but love collaborating with others to find smart solutions? If this sounds like you, we want to talk.
 
 
 At Courser, we&rsquo;re not just accelerating the growth of IT service providers &mdash; we&rsquo;re transforming the industry. If you&rsquo;re ready to bring your strategic account management expertise to a fast-paced, innovation-driven company that values your voice, your growth, and your results, we want to talk to you.
 
 
 
 Why Join Courser?
 
 
 
 <ul>
 <li>
 You&rsquo;ll be part of a high-growth company that values Teamwork, Service, Growth-Mindedness, Trust, and Innovation.
 </li>
 <li>
 We believe in rewarding performance &mdash; top achievers are invited to exclusive all-inclusive trips as part of our Achiever&rsquo;s Club.
 </li>
 <li>
 We foster a culture that champions professional development with best-in-class training, mentorship, and self-promotion paths.
 </li>
 <li>
 We operate nationwide with a shared knowledge base and collaborative spirit that helps every team member thrive.
 
 
 </li>
 </ul>
 What You&rsquo;ll Do
 
 
 <ul>
 <li>
 Serve as the strategic partner and primary point of contact for high-value client accounts.
 </li>
 <li>
 Lead regular check-ins, Quarterly Business Reviews, and status updates to ensure client satisfaction and alignment.
 </li>
 <li>
 Proactively resolve client concerns and align solutions with evolving client needs.
 </li>
 <li>
 Identify opportunities to expand services through upselling and cross-selling.
 </li>
 <li>
 Collaborate with internal teams to design, present, and renew solutions tailored to client goals.
 </li>
 <li>
 Track retention metrics and develop strategies that exceed client satisfaction benchmarks.
 </li>
 <li>
 Present performance reports and business insights to maintain trust and client confidence.
 
 
 </li>
 </ul>
 What You Bring to the Table
 
 
 <ul>
 <li>
 2+ years of experience in client account management, ideally in IT or MSP environments.
 </li>
 <li>
 Good grasp of IT solutions &mdash; from cybersecurity and infrastructure to cloud and support services.
 </li>
 <li>
 Confidence presenting to C-level stakeholders and managing complex, multi-account portfolios.
 </li>
 <li>
 Excellent relationship-building, negotiation, and communication skills.
 </li>
 <li>
 Experience with tools like Salesforce, HubSpot, ConnectWise, or Autotask.
 </li>
 <li>
 Analytical mindset with the ability to identify patterns, risks, and growth opportunities.
 </li>
 <li>
 Adaptability and calm under pressure in a dynamic, high-volume setting.
 </li>
 <li>
 Demonstrated ability to grasp emerging technologies.
 
 
 </li>
 </ul>
 Benefits That Set Us Apart
 
 
 <ul>
 <li>
 Competitive salary with performance-based rewards
 </li>
 <li>
 Comprehensive medical, dental, vision, and life insurance plans
 </li>
 <li>
 401(k) match to support your financial future
 </li>
 <li>
 Unlimited vacation time after year one (10 vacation days your first year)
 </li>
 <li>
 10 paid holidays &mdash; including your birthday and a floating holiday
 </li>
 <li>
 Paid sick time and paid parental leave
 </li>
 <li>
 Healthy lifestyle and Amazon Prime reimbursements
 </li>
 <li>
 40 hours of paid Volunteer Time to support your passions
 </li>
 <li>
 Reimbursement for certifications
 </li>
 <li>
 Learning &amp; development programs to advance your career
 
 
 </li>
 </ul>
 If you&rsquo;re looking for a place where your skills are valued, your voice is heard, and your success is celebrated &mdash; look no further. At Courser, your career growth is just as important as our business growth.
 
 
 Apply today and take the next step with a team that&rsquo;s shaping the future of IT services!
 
 
 Courser is an Equal Opportunity Employer. We support diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender, gender identity, genetic information, national origin, citizenship status, marital status, age, physical or mental disability, caregiver status, veteran status, uniformed service member status or any other category protected by applicable federal, state, or local laws.
</div>

Client Account Manager

Reachdesk

<div>
 
 
 About us 🚀
 
 
 
 
 
 
 Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees&mdash;while driving measurable ROI. Our platform makes it easy to deliver personalized gifts and support campaigns or events through automated sourcing, storage, and global delivery, while integrating seamlessly with sales and marketing tech stacks.
 
 
 
 
 
 Trusted by many of the most recognized names in the technology and SaaS space, Reachdesk is backed by a world-class team with hubs in New York, London, and Lisbon. We&rsquo;re growing and currently looking for an Account Manager in the US to join us.
 
 
 
 
 
 
 This is a remote role but the successful candidate will be based in the US within ET.
 
 
 
 
 
 
 
 Role description
 
 📖
 
 
 
 
 
 As an Account Manager at Reachdesk, you&rsquo;ll be responsible for managing and expanding strategic relationships across our client base. Your goal is to turn every client into a long-term, loyal partner by understanding their business objectives, aligning them with our platform capabilities, and delivering measurable business value.
 
 
 
 
 
 In this role, you&rsquo;ll act as a trusted advisor&mdash;guiding clients to maximize impact through Reachdesk&rsquo;s gifting and swag solutions, platform features, and global supply chain best practices. Success requires a strong commercial mindset, exceptional problem-solving ability, and outstanding interpersonal skills to drive account retention and growth.
 
 
 
 
 
 
 What you&rsquo;ll be doing 🧠
 
 
 
 
 
 <ul>
 <li>
 Own the business relationship with clients, building strong, multi-threaded partnerships across key stakeholders
 </li>
 <li>
 Drive renewals and identify opportunities to upsell and expand existing accounts
 </li>
 <li>
 Clearly communicate Reachdesk&rsquo;s value proposition, platform capabilities, and competitive advantages in a way that resonates with client goals
 </li>
 <li>
 Proactively uncover opportunities to deliver additional value, drive client satisfaction, and support business growth
 </li>
 <li>
 Represent Reachdesk with confidence and professionalism in high-level discussions and contract negotiations with senior decision-makers
 </li>
 </ul>
 
 
 
 
 
 About you 👍
 
 
 
 
 
 <ul>
 <li>
 5+ years of experience in account management, sales, and/or customer success, with a proven track record of meeting or exceeding growth and/or retention goals
 </li>
 <li>
 Ideal background in subscription-based SaaS, with experience in consultative, solution-oriented environments rather than transactional or volume-driven models
 </li>
 <li>
 Demonstrated ability to manage and grow executive-level relationships across complex organizations&mdash;particularly within sales and marketing functions
 </li>
 <li>
 Exceptional communication and influencing skills, with the confidence to lead strategic conversations grounded in insight and expertise
 </li>
 <li>
 Strong written, verbal, and analytical skills, with the ability to clearly explain and simplify complex concepts
 </li>
 <li>
 Highly self-motivated and organized, with a proven ability to manage multiple priorities in a fast-paced, innovative environment
 </li>
 </ul>
 
 
 
 
 
 About the benefits 👍 -Here are just some
 
 
 
 
 
 <ul>
 <li>
 Competitive salary, stock options, and 401(k) matching program
 </li>
 <li>
 Dental, audio, visual, and life insurance
 </li>
 <li>
 Flexible PTO
 </li>
 <li>
 A super collaborative working culture populated by innovative, fun, and dedicated people.
 </li>
 </ul>
 
 
 
 
 
 *Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location&mdash;benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.
 
 
</div>

Account Manager

Sine Digital

<div>ABOUT US
 
SINE Digital is a global leader in media, technology, and insights for the live entertainment industry. With offices in London and New York, we partner with world-class cultural institutions and global brands to drive digital and AI transformation, delivering data-led marketing strategies that maximise ticket sales, elevate brand awareness, and deepen audience engagement.
Our clients include many of the most iconic productions in the West End and on Broadway, alongside some of the world&rsquo;s foremost cultural organisations such as The Royal Ballet &amp; Opera (formerly the Royal Opera House), Nederlander Theatres, LW Theatres, LW Tickets, and The Royal Court.
ABOUT THE ROLE 
The Account Manager reports in to the Account Director in New York and plays a key role in managing client relationships for a portfolio of touring and theatrical productions, including Broadway, Off-Broadway, and national tours. This role plays a critical role in communicating digital marketing strategies, and overseeing project management across various services including Website Development, CRM, Digital Media, SEO and Creative Performance Analysis.
The ideal candidate will have proven knowledge and experience in managing digital strategy and campaigns through paid search, paid social, programmatic advertising channels and email marketing.
The nature of the role also demands a track record of working directly with clients to explain, inspire, execute and measure performance marketing campaigns across a range of budgets, as well as a high level of flexibility, common sense and attention to detail.
RESPONSIBILITIES
As an Account Manager at SINE Digital, you&rsquo;ll get your hands dirty with all sorts of exciting and pioneering digital work and have a range of key responsibilities, including:
Client Relationship Management<ul>
<li>
Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their goals, challenges, and expectations</li>
<li>Work alongside the Media/channel teams to identify opportunities in and outside of the scope of work</li>
<li>Proactively support the Account Director and wider team with strategic touch points with clients such as QBRs and PCAs</li>
<li>Provide proactive recommendations and solutions to optimize campaign performance and achieve client success.</li>
</ul>
Digital Marketing Strategy<ul>
<li>
Work closely with the Account Director and other team members to develop comprehensive digital marketing strategies tailored to each client's needs</li>
<li>Translate client requirements into actionable plans, ensuring alignment with industry best practices and emerging trends</li>
<li>Monitor and analyse campaign performance metrics to identify areas for improvement and optimization</li>
<li>Stay up-to-date on industry trends, promising practices and emerging technologies to continually improve digital marketing efforts</li>
<li>Collaborate with the wider team to ensure optimal campaign efficiency across accounts, whilst analysing and assessing comparable performance of past SINE Digital campaigns</li>
<li>Attending and leading relevant training sessions.</li>
</ul>
Project Management<ul>
<li>
Coordinate project timelines, resources, and deliverables to ensure timely and successful execution of digital marketing initiatives</li>
<li>Collaborate with internal teams including SEO, website development, media, data &amp; insights, and tech to ensure seamless project delivery</li>
<li>Conduct regular project meetings with clients to provide updates, gather feedback, and address any concerns or issues</li>
<li>Administer all budget activity, including budget recommendations, invoicing and billing status.</li></ul> 
Performance Analysis and Reporting<ul>
<li>
Utilize data analytics tools to track campaign performance across various digital channels</li>
<li>Generate insightful reports and presentations to summarise key findings, trends, and recommendations for clients</li>
<li>Present and analyse performance metrics, dashboards and KPIs to track the effectiveness of digital marketing initiatives and provide actionable insights to clients.</li>
</ul>
New Business<ul>
<li>
Support the Account Director and other team members with new business opportunities</li>
<li>Support with creating proposal decks to pitch campaigns to potential clients</li>
<li>Identify opportunities to introduce additional SINE services where relevant to clients.</li>
</ul>
In return, we&rsquo;ll give you the opportunity to work with an amazingly dynamic and talented team on some incredible live entertainment experiences in a truly special working environment. We&rsquo;ll also enable you to broaden your skill set across digital channels as we provide you with a highly progressive training and development program.
As a group company in a period of rapid international growth, we can offer exciting opportunities for progression in and enrichment of your career.
Requirements<ul><li><ul>
<li>
Proven track record of consistently developing digital strategies for live entertainment (Broadway, Arts &amp; Culture, Attractions), and delivering excellent results across relevant digital channels and platforms, whilst leading and maintaining client relationships</li>
<li>Being an ambitious and positive team player with a passion and curiosity for digital marketing, ready to take the next step in your career</li>
<li>Proven experience in leading and nurturing relationships and communications with a range of key stakeholders, including anticipating client needs and expectations, persistently driving key strategic and budget decisions in the best interests of campaign performance and the agency, and adapting communication styles appropriately</li>
<li>Ability to take the lead on forming digital strategies and plans, ensuring consistent excellence in their delivery and being agile when faced with challenges and opportunities</li>
<li>Proven knowledge and experience in advanced reporting and performance measurement, including producing customised and relevant key insights for clients from a range of data sources</li>
<li>An open, supportive and data-driven approach for the performance and outputs of key client accounts and other team members</li>
<li>Desire to work across a broad range of live entertainment clients, from theatre shows to music festivals and immersive experiences</li>
<li>Thirst for knowledge and passion for self development, as well as a willingness to learn and work across a broad spectrum of digital channels and platforms</li>
<li>Impeccable attention to detail in all areas of your work</li>
<li>Willingness to understand and embody SINE&rsquo;s values of Knowledge &amp; Expertise, Transparency, Collaboration, Innovation and Passion</li>
<li>Outstanding interpersonal, verbal and written communication skills, including an ability to communicate complicated information in a straightforward way for our clients</li>
<li>Proven practical knowledge of Google Drive and/or Microsoft Office Applications, especially Sheets/Excel and Google Slides/PowerPoint</li>
<li>Ability to thrive when working under pressure to strict deadlines, in a constantly changing environment, whilst maintaining a professional service</li>
<li>Highly-developed creative problem-solving skills.</li>
</ul></li></ul>
Benefits<ul>
<li>
A competitive salary between $70,000 - $90,000, commensurate with experience</li>
<li>24 days PTO per calendar year, which will increase with length of service at one additional day per year, capped at 3 days, (plus extra time off over the Christmas period)</li>
<li>3pm finish on a Friday</li>
<li>Access to 401(K) Retirement Plan</li>
<li>Access to Company subsidised healthcare and dental care</li>
<li>Remote working with equipment allowance</li>
<li>An abundance of free tickets to live events</li>
<li>Structured personal development, a customised training programme and opportunities to attend industry conferences.</li>
</ul>
At SINE Digital, we&rsquo;re committed to creating a workplace where people feel respected, valued, and empowered to thrive - just as they are. We believe that diverse perspectives and lived experiences are key to driving innovation, and we&rsquo;re proud to be an equal opportunity employer. Inclusion is more than a policy, it&rsquo;s part of our culture. We welcome talent from all backgrounds, regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or any other characteristic. If you require any adjustments or support during the recruitment process, let us know at careers@sinedigital.com - we&rsquo;re here to ensure you have what you need to show up as your best self.</div>

Account Manager - Shows

SINE Digital

<div>
 
 About Us
 
 
 
 
 SINE Digital
 
 is a global leader in media, technology, and insights for the live entertainment industry. With offices in
 
 London
 
 and
 
 New York
 
 , we partner with world-class cultural institutions and global brands to drive digital and AI transformation, delivering data-led marketing strategies that maximise ticket sales, elevate brand awareness, and deepen audience engagement.
 
 
 Our clients include many of the most iconic productions in the
 
 West End
 
 and on
 
 Broadway
 
 , alongside some of the world's foremost cultural organisations such as
 
 The Royal Ballet &amp; Opera
 
 (formerly the Royal Opera House),
 
 Nederlander Theatres, LW Theatres, LW Tickets,
 
 and
 
 The Royal Court
 
 .
 
 
 
 About The Role
 
 
 
 The Account Manager reports in to the Account Director in New York and plays a key role in managing client relationships for a portfolio of touring and theatrical productions, including Broadway, Off-Broadway, and national tours. This role plays a critical role in communicating digital marketing strategies, and overseeing project management across various services including Website Development, CRM, Digital Media, SEO and Creative Performance Analysis.
 
 
 The ideal candidate will have proven knowledge and experience in managing digital strategy and campaigns through paid search, paid social, programmatic advertising channels and email marketing.
 
 
 The nature of the role also demands a track record of working directly with clients to explain, inspire, execute and measure performance marketing campaigns across a range of budgets, as well as a high level of flexibility, common sense and attention to detail.
 
 
 
 Responsibilities
 
 
 
 As an Account Manager at SINE Digital, you'll get your hands dirty with all sorts of exciting and pioneering digital work and have a range of key responsibilities, including:
 
 
 Client Relationship Management
 
 
 <ul>
 <li>
 Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their goals, challenges, and expectations
 </li>
 <li>
 Work alongside the Media/channel teams to identify opportunities in and outside of the scope of work
 </li>
 <li>
 Proactively support the Account Director and wider team with strategic touch points with clients such as QBRs and PCAs
 </li>
 <li>
 Provide proactive recommendations and solutions to optimize campaign performance and achieve client success
 
 
 </li>
 </ul>
 Digital Marketing Strategy
 
 
 <ul>
 <li>
 Work closely with the Account Director and other team members to develop comprehensive digital marketing strategies tailored to each client's needs
 </li>
 <li>
 Translate client requirements into actionable plans, ensuring alignment with industry best practices and emerging trends
 </li>
 <li>
 Monitor and analyse campaign performance metrics to identify areas for improvement and optimization
 </li>
 <li>
 Stay up-to-date on industry trends, promising practices and emerging technologies to continually improve digital marketing efforts
 </li>
 <li>
 Collaborate with the wider team to ensure optimal campaign efficiency across accounts, whilst analysing and assessing comparable performance of past SINE Digital campaigns
 </li>
 <li>
 Attending and leading relevant training sessions
 
 
 </li>
 </ul>
 Project Management
 
 
 <ul>
 <li>
 Coordinate project timelines, resources, and deliverables to ensure timely and successful execution of digital marketing initiatives
 </li>
 <li>
 Collaborate with internal teams including SEO, website development, media, data &amp; insights, and tech to ensure seamless project delivery
 </li>
 <li>
 Conduct regular project meetings with clients to provide updates, gather feedback, and address any concerns or issues
 </li>
 <li>
 Administer all budget activity, including budget recommendations, invoicing and billing status
 
 
 </li>
 </ul>
 Performance Analysis and Reporting
 
 
 <ul>
 <li>
 Utilize data analytics tools to track campaign performance across various digital channels
 </li>
 <li>
 Generate insightful reports and presentations to summarise key findings, trends, and recommendations for clients
 </li>
 <li>
 Present and analyse performance metrics, dashboards and KPIs to track the effectiveness of digital marketing initiatives and provide actionable insights to clients
 
 
 </li>
 </ul>
 New Business
 
 
 <ul>
 <li>
 Support the Account Director and other team members with new business opportunities
 </li>
 <li>
 Support with creating proposal decks to pitch campaigns to potential clients
 </li>
 <li>
 Identify opportunities to introduce additional SINE services where relevant to clients
 
 
 </li>
 </ul>
 In return, we'll give you the opportunity to work with an amazingly dynamic and talented team on some incredible live entertainment experiences in a truly special working environment. We'll also enable you to broaden your skill set across digital channels as we provide you with a highly progressive training and development program.
 
 
 As a group company in a period of rapid international growth, we can offer exciting opportunities for progression in and enrichment of your career.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven track record of consistently developing digital strategies for live entertainment (Broadway, Arts &amp; Culture, Attractions), and delivering excellent results across relevant digital channels and platforms, whilst leading and maintaining client relationships
 </li>
 <li>
 Being an ambitious and positive team player with a passion and curiosity for digital marketing, ready to take the next step in your career
 </li>
 <li>
 Proven experience in leading and nurturing relationships and communications with a range of key stakeholders, including anticipating client needs and expectations, persistently driving key strategic and budget decisions in the best interests of campaign performance and the agency, and adapting communication styles appropriately
 </li>
 <li>
 Ability to take the lead on forming digital strategies and plans, ensuring consistent excellence in their delivery and being agile when faced with challenges and opportunities
 </li>
 <li>
 Proven knowledge and experience in advanced reporting and performance measurement, including producing customised and relevant key insights for clients from a range of data sources
 </li>
 <li>
 An open, supportive and data-driven approach for the performance and outputs of key client accounts and other team members
 </li>
 <li>
 Desire to work across a broad range of live entertainment clients, from theatre shows to music festivals and immersive experiences
 </li>
 <li>
 Thirst for knowledge and passion for self development, as well as a willingness to learn and work across a broad spectrum of digital channels and platforms
 </li>
 <li>
 Impeccable attention to detail in all areas of your work
 </li>
 <li>
 Willingness to understand and embody SINE's values of Knowledge &amp; Expertise, Transparency, Collaboration, Innovation and Passion
 </li>
 <li>
 Outstanding interpersonal, verbal and written communication skills, including an ability to communicate complicated information in a straightforward way for our clients
 </li>
 <li>
 Proven practical knowledge of Google Drive and/or Microsoft Office Applications, especially Sheets/Excel and Google Slides/PowerPoint
 </li>
 <li>
 Ability to thrive when working under pressure to strict deadlines, in a constantly changing environment, whilst maintaining a professional service
 </li>
 <li>
 Highly-developed creative problem-solving skills
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A competitive salary between $70,000 - $90,000, commensurate with experience
 </li>
 <li>
 24 days PTO per calendar year, which will increase with length of service at one additional day per year, capped at 3 days, (plus extra time off over the Christmas period)
 </li>
 <li>
 3pm finish on a Friday
 </li>
 <li>
 Access to 401(K) Retirement Plan
 </li>
 <li>
 Access to Company subsidised healthcare and dental care
 </li>
 <li>
 Remote working with equipment allowance
 </li>
 <li>
 An abundance of free tickets to live events
 </li>
 <li>
 Structured personal development, a customised training programme and opportunities to attend industry conferences
 
 
 </li>
 </ul>
 
 At SINE Digital, we're committed to creating a workplace where people feel respected, valued, and empowered to thrive - just as they are. We believe that diverse perspectives and lived experiences are key to driving innovation, and we're proud to be an equal opportunity employer. Inclusion is more than a policy, it's part of our culture. We welcome talent from all backgrounds, regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or any other characteristic. If you require any adjustments or support during the recruitment process, let us know at careers@sinedigital.com - we're here to ensure you have what you need to show up as your best self.
 
</div>

Charles Schwab

<div><h2 class="jobSectionHeader">Your opportunity</h2> 
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.<div> 
Investment Professionals' Compensation | Charles Schwab</div><div></div><div> 
At Schwab, you&rsquo;re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us &ldquo;challenge the status quo&rdquo; and transform the finance industry together.</div><div></div><div> 
Schwab&rsquo;s branch team is at the heart of our firm&rsquo;s commitment to helping clients own their financial futures. In this exciting role, you&rsquo;ll give clients financial guidance while forming lasting relationships built on trust, respect, and reaching a common goal. You&rsquo;ll also have the ability to take charge of your own professional journey with our supportive, nurturing culture and diverse set of career opportunities.</div><div></div><div> 
As a Financial Consultant at Schwab, you will be procured with the practice of existing Schwab clients, providing them with wealth management and financial planning advice. Over time, you&rsquo;ll grow your practice holistically through client asset consolidation, networking, and earning client referrals. If you currently have your securities license, enjoy working in a team setting, and share our passion for serving clients - this role is for you.</div><h2 class="jobSectionHeader">
What you have</h2> 
Required Qualifications:<ul><li>
A valid and active FINRA Series 7 license required
</li><li>Obtaining or acquiring FINRA Series 66 (63/65) license and Life &amp; Health Insurance as it will be required during your tenure on the job.</li></ul> 
Preferred Qualifications: 
<ul><li>
Ability to build strong relationships, engage and encourage trust, and deepen the client relationship by applying a focused client communication strategy, and exceeding client expectations.
</li><li>Strong candidates will also learn to leverage our team of Schwab specialists, Schwab advice guidelines, your knowledge of the markets, and your ability to inspire action to help your client&rsquo;s progress toward achieving their goals.
</li><li>Openness to manage wealth on behalf of our clients including: Retirement Planning, Education Planning, Investment Management, Banking &amp; Lending Management, Insurance &amp; Risk Management, and Estate Planning</li><li>
Ability to adapt and implement change as the market and business conditions evolve
</li><li>Passion for community engagement to share and engage clients in discussion about market conditions, sound investing principles, and the ideal wealth and long-term investment strategies for their personal situation
</li><li>Desire to provide an outstanding investor experience in additional to furthering your own professional development in Wealth Management.</li></ul><div> 
</div><div>Pursuant to SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the NMLS registry system and remain in good standing. You will be required to register and to submit to the required SAFE Act background check and registration process</div><div><h2 class="jobSectionHeader"> 
What&rsquo;s in it for you
</h2>At Schwab, you&rsquo;re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration&mdash;so you can build the skills to make a lasting impact.
We offer a competitive benefits package that takes care of the whole you &ndash; both today and in the future:<ul><li>
401(k) with company match and Employee stock purchase plan</li><li>
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions</li><li>
Paid parental leave and family building benefits</li><li>
Tuition reimbursement</li><li>
Health, dental, and vision insurance</li></ul></div></div>

VP, Financial Consultant - New York, NY (Flatiron)

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VP, Financial Consultant - New York, NY (Flatiron)