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client services account manager

Havas Media Network

<div>
 
 ACCOUNT MANAGER, CLIENT EXPERIENCE The Account Manager, Client Experience is a client-centric, highly organized professional with a strong background in media and marketing project execution. They are skilled at fostering strong client relationships, guiding strategic discussions, and coordinating with internal teams to ensure seamless execution of complex, multi-channel campaigns. This role partners closely with the Client Experience Leads and/or the Account Director to drive cross-functional collaboration and ensure team accountability. A solid understanding of media disciplines&mdash;such as planning, investment, analytics, and ad operations&mdash;is essential. The role requires excellent communication, organizational, and problemsolving skills, as well as the ability to manage timelines, guide teams, and adapt to shifting priorities. Attention to detail and a passion for delivering results are critical for success.
 
 
 A DAY IN THE LIFE MIGHT LOOK LIKE:
 
 
 &bull; Support the Client Experience Lead and/or the Account Director by serving as a client contact, building and maintaining trusted relationships and advocating for client needs to ensure expectations are consistently met across internal teams.
 
 
 &bull; Understand client business objectives and provide strategic guidance to align internal e orts with client goals, identifying opportunities to add value.
 
 
 &bull; Manage high-volume, complex media projects e ectively.
 
 
 &bull; Collaborate across teams to deliver multiple media and media technology projects on time and within scope.
 
 
 &bull; Facilitate cross-functional integration between Media, Creative, and client teams. &bull; Serve as a champion for process adherence and any other governance related work, while maintaining flexibility in a fast-paced environment.
 
 
 &bull; Lead internal status meetings to track project progress and ensure alignment. &bull; Work closely with internal leads to support the development of external status reports. &bull; Demonstrate strong problem-solving skills with a keen eye for detail.
 
 
 &bull; Foster knowledge sharing and communication across teams to ensure all key stakeholders are informed on project tasks. &bull; Solution oriented mindset, address situations with diplomacy and professionalism, focusing on resolution.
 
 
 &bull; Contribute to project planning to ensure internal stakeholders understand project timelines and deadlines necessary to meet objectives.
 
 
 &bull; Provide group support by organizing and attending internal meetings, sharing recaps of discussions and decisions, and following up on team assignments and commitments.
 
 
 &bull; Develop and articulate processes within decks and documentation.
 
 
 &bull; Administrative support as required for ad-hoc projects &bull; Work closely with budget analysts and billing estimators to ensure client billing is managed within client specific timelines and guidelines
 
 
 
 
 
 Comp 80K-90K
 
</div>

Client Services Account Manager

The Bliss Group

<div>
 
 Who we are:
 
 
 
 The Bliss Group is a full-service marketing communications firm powered by analytics and audience insights. Founded in 1975, we blend data science with storytelling to connect with people through precision, empathy and purpose. We&rsquo;re deeply committed to finding, training and empowering professionals who are smart and kind in equal measure.
 
 
 
 Position Overview:
 
 
 
 The Bliss Group is looking for an
 
 Account Supervisor
 
 or
 
 Account Director
 
 to join and lead a mix of accounts in our
 
 Financial Services practice and our Professional Services practice,
 
 responsible for the
 
 B2B
 
 PR and content marketing activities across a variety of accounts.
 
 
 This role offers the opportunity to collaborate with practice leads and other senior leaders to serve client programs spanning traditional media relations and thought leadership, content development and strategy, digital and social media. This award-winning team is at the forefront of audience insights and marketing communications innovation, harnessing AI &amp; analytics-driven intelligence to inform strategic programs across traditional and emerging channels.
 
 
 
 Responsibilities include but are not limited to:
 
 
 
 <ul>
 <li>
 Client Leadership &amp; Strategy: Serve as day-to-day account driver for select clients, managing both strategy and execution; provide strategic counsel and anticipate client needs, thinking several steps ahead; assist in developing long-term client plans and program recommendations; develop media relations strategies, goals, media targets, and pitch angles and lead a team to secure strong results.
 </li>
 <li>
 Content/PR Development &amp; Program Execution: Create and edit high-quality content including pitches, bylined articles, blog posts, infographics, white papers, and marketing collateral; manage media pitching and serve as a primary media contact; oversee reporting mechanisms and KPI tracking for clients and account teams
 </li>
 <li>
 Team Development &amp; Leadership: Coach and mentor junior staff members, providing constructive feedback; delegate effectively while maintaining accountability for final deliverables; participate in or lead client presentations alongside senior team members, owning responsibility for final outcomes; support organic growth and new business development initiatives
 </li>
 <li>
 Account Management Excellence: Maintain deep industry knowledge that directly impacts client success; manage account profitability and team utilization effectively; build trusted relationships with client decision-makers; route relevant insights to account teams and clients
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 4-6+ years of relevant public relations and/or integrated marketing experience, with preference for B2B financial services and/or professional services
 </li>
 <li>
 Proven track record managing approximately $500-$1M in revenue
 </li>
 <li>
 Strong business acumen with understanding of account profitability and budget management
 </li>
 <li>
 Experience building and managing strong media relationships within target industries
 </li>
 <li>
 Exceptional writing, communication, and presentation skills
 </li>
 <li>
 Experience managing accounts and developing strong client relationships
 </li>
 <li>
 Understanding of integrated PESO marketing strategies
 </li>
 <li>
 Able to grasp and explain complex concepts to a variety of audiences
 </li>
 <li>
 Flexible approach: Aable to change priorities against changing client and team needs
 </li>
 <li>
 Thrives in a highly collaborative, fast-paced, and client-service driven environment
 </li>
 <li>
 Works effectively within a team, demonstrating coordination, collaboration, communication and problem-solving
 </li>
 <li>
 Possesses intellectual curiosity, a passion for learning
 
 
 </li>
 </ul>
 
 Bliss Benefits &amp; Perks: (Only applicable to full time salaried employees)
 
 
 
 <ul>
 <li>
 Competitive Compensation Package including Bonus &amp; Incentive Opportunities, (Base Salary Range for this Role: $85k-$135k)
 </li>
 <li>
 Robust Benefits Program: Medical, dental, vision, FSA, HSA, disability, employer-paid life &amp; disability insurance, commuter benefits, college savings plan (529), employee discounts
 </li>
 <li>
 401k Retirement Plan with Company Match
 </li>
 <li>
 Generous Time Off: Flexible PTO Days + Company Holidays including office closure between Christmas and New Year's
 </li>
 <li>
 FlexTime
 </li>
 <li>
 Hybrid work schedule
 </li>
 <li>
 Convenient Midtown Office Location
 </li>
 <li>
 Great Company Culture. Collaborative, friendly, supportive, of high integrity. We highly value our colleagues
 
 
 </li>
 </ul>
 
 Work Location: This position will be based in our NYC office, working a hybrid schedule.
 
</div>

Account Supervisor/Account Director

Talent

<div>
 
 Talent International is partnering with a rapidly growing healthcare SaaS company that&rsquo;s looking for their next Account Manager to strengthen client relationships and drive expansion.
 
 
 
 
 
 
 Location:
 
 Hybrid in NYC (3 days onsite / 2 remote)
 
 
 
 Compensation:
 
 $100K base + $140K OTE (uncapped)
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Grow and expand relationships within an existing customer base
 </li>
 <li>
 Identify upsell and cross-sell opportunities to drive revenue
 </li>
 <li>
 Ensure clients continue to see strong value in the platform
 </li>
 <li>
 Deliver exceptional customer experiences through trusted partnerships
 </li>
 <li>
 Lead discovery and demo calls
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 2+ years in a client-facing sales or account management role
 </li>
 <li>
 Strong communication and presentation skills
 </li>
 <li>
 Proven success in revenue growth through retention and upsells
 </li>
 <li>
 Experience selling into complex or non-technical customer environments (healthcare tech a plus)
 </li>
 <li>
 Experience in the SaaS space
 </li>
 <li>
 Experience delivering product demos or presenting solutions to clients
 </li>
 </ul>
 
 
 
 
 Interested? Reach out to
 
 natalie.urrego@talentinternational.com
 
 or apply directly!
 
</div>

Account Manager

<div><div>Job no: 529479-A 
Brand: FCM Meetings &amp; Events 
Work type: Full time 
Location: New York 
Categories: Sales and Customer Service 
</div>
<div>Business Development Manager

FCM Meetings and Events was born out of the evolution of the Flight Centre Travel Group (FCTG) family of brands. As one of the world&rsquo;s largest travel agencies, Flight Centre&rsquo;s footprint spans across 95+ countries and encompasses over 30 brands of corporate and leisure services. We&rsquo;ve been in the event game since 1986, connecting people across the globe and bringing their visions to life.

We pride ourselves in being able to offer a level of flexibility and customization that is not common amongst our competitors. Our people are out of the box thinkers and problem solvers, helping create memories that will leave a lasting impact.

Our services include: Event Management (Live, Virtual &amp; Hybrid Events), Event Travel, Event Technology, Venue Sourcing &amp; Strategic Meetings Management

To learn more about FCM Meetings &amp; Events please click HERE

About The Opportunity

We're seeking a results-driven Business Development Manager to drive new business growth across small to enterprise-level clients in the meetings and events space. You'll leverage our full suite of services (event management, venue sourcing, event technology, and strategic meetings management) to build a robust sales pipeline and close high-value accounts.

This is a new business-focused role centered on prospecting, relationship building, and acquiring new clients. You'll deliver 5-10 client presentations weekly, manage complex sales cycles, and partner cross-functionally to ensure seamless client experiences from pitch to execution.

This is a full-time position with standard business hours of Monday &ndash; Friday, 9:00 AM &ndash; 5:30 PM.

Key Responsibilities

Sales &amp; Business Development
<ul>
<li>Build and manage a healthy pipeline of new business opportunities aligned with FCM Meetings and Events service offerings</li>
<li>Conduct 5-10 new business presentations weekly to prospective clients (in-person and virtual)</li>
<li>Identify and pursue new business verticals to drive growth</li>
<li>Develop customized event proposals, budgets, and Statements of Work (SOWs) from creation through sign-off and execution</li>
<li>Identify cross-selling opportunities across Meetings &amp; Events (M&amp;E) services and other Flight Centre Travel Group (FCTG) brands, including event management, event travel, venue sourcing, Strategic Meetings Management Programs (SMMP), and event technology</li>
<li>Monitor market trends to identify business opportunities</li>
</ul>
Client Relationship Management
<ul>
<li>Serve as the primary point of contact for newly acquired clients</li>
<li>Develop and maintain multi-level relationships within prospective and existing client organizations</li>
<li>Build long-term partnerships by exceeding client expectations and responding promptly to concerns</li>
<li>Leverage client satisfaction to generate referrals, reviews, and testimonials</li>
</ul>
Contract &amp; Account Management
<ul>
<li>Prepare and negotiate Master Service Agreements (MSAs) with legal teams</li>
<li>Maintain account strategies to retain key clients, achieve new business goals, and identify opportunities and risks</li>
</ul>
Reporting &amp; Data Management
<ul>
<li>Forecast and track client account metrics to identify patterns and inform strategic recommendations</li>
<li>Create cross-event reports including event details, annual spend, and cost savings</li>
<li>Maintain accurate client information in Salesforce Customer Relationship Management (CRM) and ensure all sales systems are properly monitored</li>
</ul>
Industry Engagement
<ul>
<li>Build relationships with key suppliers and business leaders internal and external to FCTG</li>
<li>Represent FCM at industry tradeshows and networking events</li>
</ul>
Collaboration &amp; Teamwork
<ul>
<li>Coordinate with event operations teams to ensure consistent service delivery and smooth client transitions</li>
<li>Share information with Account Managers and Team Leaders to maintain a unified client approach</li>
<li>Participate in leadership meetings regarding account status, workflow, and business impacts</li>
<li>Follow client invoice/Purchase Order (PO) processes and ensure financial close-out per event and quarterly</li>
<li>Help cultivate a safe, inclusive, and accessible work environment for team members of all backgrounds including people who are racialized, have disabilities (invisible or visible), require faith accommodations, and/or are LGBTQ2+</li>
<li>Do your part to encourage an inclusive and accessible work environment for all Flighties, regardless of age, gender, disability, ethnicity, faith, and LGBTQ+ identity</li>
<li>Participate in maintaining an inclusive and accessible work environment for all Flighties, regardless of their identities and lived experiences</li>
<li>Help to foster an inclusive and accessible team environment for all Flighties, regardless of their identities and cultural backgrounds</li>
</ul>
Key Competencies

Strategic &amp; Analytical Thinking
<ul>
<li>Analyze critical factors and scenarios that influence business success and event program integrity</li>
<li>Use data to identify patterns, forecast metrics, and make strategic recommendations that optimize client programs</li>
</ul>
Communication &amp; Presentation
<ul>
<li>Communicate effectively across all channels and tailor messaging to diverse audiences</li>
<li>Deliver engaging presentations with strong attention to content, structure, and delivery</li>
<li>Build trust through honesty, integrity, and authenticity while setting clear expectations</li>
</ul>
Problem-Solving
<ul>
<li>Demonstrate conflict resolution skills and remain calm under pressure</li>
<li>Think creatively, probe for deeper understanding, and leverage resources to achieve positive outcomes</li>
</ul>
Relationship Building &amp; Collaboration
<ul>
<li>Build partnerships and develop consensus across cross-functional teams</li>
<li>Inspire and empower team members while maintaining strong interpersonal skills with all stakeholders</li>
</ul>
Adaptability &amp; Organization
<ul>
<li>Prioritize effectively and adapt quickly to changing needs while maintaining quality standards</li>
<li>Maintain composure during high-pressure situations</li>
</ul>
Attention to Detail
<ul>
<li>Ensure accuracy in all client documentation, budgets, contracts, and CRM record-keeping</li>
</ul>
Experience &amp; Qualifications
<ul>
<li>Bachelor's degree in Marketing, Communications, Hospitality, Business, or related field (or equivalent experience)</li>
<li>Minimum 2 years of B2B sales experience in meetings, events, conferences, or incentive management with proven track record of exceeding targets</li>
<li>Proficiency in CRM software, particularly Salesforce</li>
<li>Strong presentation skills with experience delivering to diverse audiences (in-person and virtual)</li>
<li>Experience developing event budgets, proposals, and Statements of Work</li>
<li>Excellent written and verbal communication skills</li>
<li>Ability to travel for client meetings, site visits, and tradeshows when needed</li>
</ul>
Ideal Candidate Will Also Have:
<ul>
<li>Experience with Strategic Meetings Management Programs (SMMP) or corporate meetings programs</li>
<li>Knowledge of event technology platforms and virtual/hybrid event solutions</li>
<li>Established network within the meetings and events industry</li>
<li>Active membership in professional associations (MPI, SITE, PCMA)</li>
</ul>
Work Perks! - What&rsquo;s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It&rsquo;s also why we offer some great employee benefits and perks outside of the norm.
<ul>
<li>Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.</li>
<li>Reward &amp; Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!</li>
<li>Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.</li>
<li>Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can&rsquo;t miss in our people or service.</li>
<li>Personal connections: We are a big business founded on personal relationships.</li>
<li>Diversity, Equity &amp; Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.</li>
<li>A career, not a job: We offer genuine opportunities for people to grow and evolve</li>
<li>We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.</li>
<li>Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED&reg; Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.</li>
</ul>
Benefits Include:
<ul>
<li>Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognized holidays annually.</li>
<li>Travel perks/discounts</li>
<li>Health &amp; Wellness Programs and Employee Financial Wellness Services</li>
<li>National/International Award Nights and Conferences</li>
<li>Health benefits including, medical, dental, vision, gender affirming care, and fertility care</li>
<li>Insurance including hospital indemnity, AD&amp;D, critical illness, long-term and short-term disability</li>
<li>Flexible Spending Accounts</li>
<li>Employee Assistance Program</li>
<li>401k program with partial match</li>
<li>Tuition Reimbursement Program</li>
<li>Employee Share Plan &ndash; Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions</li>
<li>Global career opportunities in a network of brands and businesses</li>
</ul>
<ul><li>Vacation, Personal, and Sick time accrual rates will vary based on full-time or part-time employee status. Recognized Holidays are either paid time off or, if required to work due to job requirements, holiday pay rate, and may vary depending on state.</li></ul>

#LI-SC1#MTEV#LI-Onsite 
Location &ndash; New York City, NY

If this sounds like the opportunity you have been waiting for then .

For this position, we anticipate offering an annual salary of $75,000 -$80,000 plus commission/incentive earnings based on achievable targets. The salary is dependent on relevant factors, including experience, geographic location, and job requirements.

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

Our number one philosophy? Our people. Flight Centre Travel Group USA&rsquo;s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com

 Travel Weekly Magellan Awards: Silver Winner (2023) 
 GBTA WINiT Top 50 Award Recipients (2018&ndash;2025) 
 CHHR: 5-Star DE&amp;I Employer (2023, 2024) 
 Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023&ndash;25) 
 Newsweek: America&rsquo;s Greatest Workplaces for Diversity (2024) 
 Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025) 
✈️ OutThere Awards: Inclusive Travel Finalist (2025) 
 Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025)

</div>Applications close:</div>

FCM - Meetings & Events - Business Development Manager - New York City, NY

iCrossing

<div>
 
 About Us
 
 
 
 
 JOB DESCRIPTION
 
 
 
 We&rsquo;re a professional services company at the intersection of marketing and technology &mdash; partnering with ambitious brands to solve complex challenges, accelerate growth, and drive performance. Our integrated teams combine strategic insight, creative execution, data fluency, and technical expertise.
 
 
 We believe our biggest asset is our combination of different backgrounds, cultures, and disciplines that come together to form iCrossing community. What we do starts with our people.
 
 
 We are part of the Hearst Corporation, the world&rsquo;s leading media, entertainment, and content company, which gives us access to the most valuable data and insights, talent and audiences.
 
 
 
 Your Impact
 
 
 
 The Manager provides day-to-day SEO leadership for advanced/large clients, broadens overall engagements with cross-channel knowledge, and can lead more junior owned media personnel on enterprise-level clients. The Manager participates in new business pitches and helps shape the company&rsquo;s SEO product offering. This is a full-time role and requires 2 days per week in the office.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Responsible for client owned media strategy
 </li>
 <li>
 Primary point of contact to present strategies to clients
 </li>
 <li>
 Leads owned media engagements for large size and complex clients
 </li>
 <li>
 Facilitates upsell and cross sell opportunities with clients
 </li>
 <li>
 Participates in new business pitches
 </li>
 <li>
 Mentors junior team members in all owned media topics
 </li>
 <li>
 Leads the creation of new practices and creation of deliverables based on industry trends
 </li>
 <li>
 Attends and presents at industry conferences and events
 </li>
 <li>
 Creates client success case studies
 </li>
 <li>
 Creates industry POVs
 </li>
 <li>
 Earns high overall client satisfaction scores
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 Minimum 4 years&rsquo; experience working in SEO
 </li>
 <li>
 Advanced knowledge of common industry tools &amp; platforms
 </li>
 <li>
 Expert proficiency with Microsoft Office (especially Excel &amp; PowerPoint)
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
 <li>
 Clear and concise communication style
 </li>
 <li>
 Strong mathematical, analytical and writing skills
 </li>
 <li>
 Must be able to compare data and analyze tactics to maximize results
 </li>
 <li>
 Fundamental understanding of HTML
 </li>
 <li>
 Experience with CSS, JavaScript and web design technologies is a plus
 
 
 </li>
 </ul>
 The estimated salary range for this position in Chicago is between $77,000  and $90,000. For NewYork City,  the estimated salary range for this position is between $85,000  and $100,000.   The range for the position in other geographies may vary based on market differences.  The actual compensation will be determined based on experience and other factors permitted by law.
 
 
 We also offer a competitive benefits package that includes:
 
 
 <ul>
 <li>
 Medical, dental, vision, life and disability insurance
 </li>
 <li>
 401(k) Retirement Plan
 </li>
 <li>
 Flexible Spending &amp; Health Savings Account
 </li>
 <li>
 Paid holidays, vacation, and sick time
 </li>
 <li>
 Parental Leave
 </li>
 <li>
 Employee assistance program and other company benefits
 </li>
 </ul>
</div>

SEO Manager

The Hearst Corporation

<div>About Us
We&rsquo;re a professional services company at the intersection of marketing and technology &mdash; partnering with ambitious brands to solve complex challenges, accelerate growth, and drive performance. Our integrated teams combine strategic insight, creative execution, data fluency, and technical expertise.
We believe our biggest asset is our combination of different backgrounds, cultures, and disciplines that come together to form iCrossing community. What we do starts with our people.
We are part of the Hearst Corporation, the world&rsquo;s leading media, entertainment, and content company, which gives us access to the most valuable data and insights, talent and audiences.
Your Impact
The Manager provides day-to-day SEO leadership for advanced/large clients, broadens overall engagements with cross-channel knowledge, and can lead more junior owned media personnel on enterprise-level clients. The Manager participates in new business pitches and helps shape the company&rsquo;s SEO product offering. This is a full-time role and requires 2 days per week in the office.
What you&rsquo;ll do
<ul><li>Responsible for client owned media strategy
</li><li>Primary point of contact to present strategies to clients
</li><li>Leads owned media engagements for large size and complex clients
</li><li>Facilitates upsell and cross sell opportunities with clients
</li><li>Participates in new business pitches
</li><li>Mentors junior team members in all owned media topics
</li><li>Leads the creation of new practices and creation of deliverables based on industry trends
</li><li>Attends and presents at industry conferences and events
</li><li>Creates client success case studies
</li><li>Creates industry POVs
</li><li>Earns high overall client satisfaction scores
</li></ul>Who you are
<ul><li>Minimum 4 years&rsquo; experience working in SEO
</li><li>Advanced knowledge of common industry tools &amp; platforms
</li><li>Expert proficiency with Microsoft Office (especially Excel &amp; PowerPoint)
</li><li>Strong written and verbal communication skills
</li><li>Clear and concise communication style
</li><li>Strong mathematical, analytical and writing skills
</li><li>Must be able to compare data and analyze tactics to maximize results
</li><li>Fundamental understanding of HTML
</li>Experience with CSS, JavaScript and web design technologies is a plus 
<li>
</li></ul>The estimated salary range for this position in Chicago is between $77,000 and $90,000. For NewYork City, the estimated salary range for this position is between $85,000 and $100,000. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.
We also offer a competitive benefits package that includes:
<ul><li>Medical, dental, vision, life and disability insurance
</li><li>401(k) Retirement Plan
</li><li>Flexible Spending &amp; Health Savings Account
</li><li>Paid holidays, vacation, and sick time
</li><li>Parental Leave
</li><li>Employee assistance program and other company benefits</li></ul></div>
 Degree Level :

Wave Sports & Entertainment

<div>
 
 
 
 
 
 
 
 Title:
 
 
 
 
 
 
 
 
 
 
 
 
 Account Manager
 
 
 
 
 
 
 
 
 
 
 
 
 
 Reporting to:
 
 
 
 
 
 
 
 
 
 
 
 
 VP, Revenue Ops &amp; Strategy
 
 
 
 
 
 
 
 
 
 
 
 
 
 Classification:
 
 
 
 
 
 
 
 
 
 
 
 
 Full-time Employee
 
 
 
 
 
 
 
 
 
 
 
 
 
 Location:
 
 
 
 
 
 
 
 
 
 
 
 
 &nbsp;Hybrid in LA or NYC
 
 
 
 
 
 
 
 
 
 
 
 
 
 Compensation:
 
 
 
 
 
 
 
 
 
 
 
 
 $90k - $110k annual base + bonus
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 Company Summary:
 
 
 
 
 
 
 
 
 
 
 
 
 
 Wave Sports &amp; Entertainment (Wave) is the leader in digital storytelling for the next generation reaching more than 130 million highly engaged followers globally. Wave&rsquo;s award-winning, programming is led by some of the most popular athletes and personalities in culture today-- including the hit digital series&rsquo; &ldquo;Not Gonna Lie with Kylie Kelce,&rdquo; &ldquo;7PM in Brooklyn with Carmelo Anthony&rdquo;, and &ldquo;So True with Caleb Hearon&rdquo; -&nbsp; dishing out entertaining commentary, unique perspectives, expert analysis, and behind-the-scenes stories about the biggest moments and trends shaping sports and entertainment.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Wave&rsquo;s Media Agency (WMA) collaborates with leading sports leagues and rights holders to create engaging, data-driven digital programming. Our partners include major organizations such as the WNBA and CONCACAF, and we deliver always-on content experiences that engage the internet&rsquo;s largest and most passionate fan communities.
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 Role Summary:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Wave Sports &amp; Entertainment is seeking an Account Manager to join the Wave Revenue Team. This individual will serve a critical role externally managing Wave's advertising and sales relationships across its slate of social &amp; talent-led original programming. This highly collaborative and detail-oriented person will also help develop strategies to renew and expand those partnerships in close collaboration with the Sales team. The ideal candidate will have a proven track record of exceptional client management and a keen understanding of the social/digital media advertising landscape.&nbsp;
 
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 
 Manage day to day client relationships with Wave&rsquo;s key brand partners and sponsors&nbsp;
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Project manage the delivery of all campaign programs for sold deals&nbsp;
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Manage post-sale communication and coordination with clients&nbsp;
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Support the sales team on pre-sale efforts in a sales planning capacity, primarily responsible for creating media plans.&nbsp;
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Coordinate and develop partner reporting and other data/analytics and content insights&nbsp;
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Prepare and present client-facing decks that showcase performance, learnings and future recommendations
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Stay current with developments within the social and digital landscape to ensure best practices are applied across active and prospective clients
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Actively seek opportunities to expand the scope of client engagement as well as differentiate the client from competitors
 
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 
 2-4 years of digital media&nbsp;sales and / or account management experience, with a proven track record of supporting high-quality delivery of campaigns&nbsp;
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Client-facing experience and superior communication skills&nbsp;
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Strong deck making and presentation skills&nbsp;
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Experience managing and executing media campaigns and familiarity with digital and audio media metrics
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Proficiency in Excel
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 
 Proficiency with Ads Manager tools for Meta, Snap, TikTok, and other digital media platforms&nbsp;
 
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Extreme attention to detail&nbsp;&nbsp;
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Exceptional verbal and written communication skills, for both external and internal purposes
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Ability to thrive in a fast paced, high growth environment&nbsp;
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 Committed, positive and goal oriented in everything you do
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 An outspoken idea-generator on a team tasked with creating "big idea" advertising solutions and presentations
 
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 Pay Transparency &amp; Benefits
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 At Wave, we&rsquo;re transparent from the get-go&mdash;we want our candidates to know as much about us as possible, even before applying. We&rsquo;re excited about our candidates and want them to feel the same about us!
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 *This role is a full-time position with a base salary range of $90,000 to $110,000/year, and may be eligible for an annual bonus and equity. Actual salary at the time of offer may vary based on multiple factors, including an individual's experience level and qualifications. We believe in investing the very best in our employees, so in addition to the base salary for this role, all eligible full-time employees at Wave receive:
 
 
 
 
 
 
 
 
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 Unlimited paid time off and 11 paid holidays
 
 
 
 
 
 
 
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 100% company-paid premiums for Employee medical, dental, vision, and life insurance coverage
 
 
 
 
 
 
 
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 Flex Benefits (FSA, HSA, Commuter)
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 Company sponsored 401(k) plan
 
 
 
 
 
 
 
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 Stock options
 
 
 
 
 
 
 
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 Paid Parental Leave
 
 
 
 
 
 
 
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 Monthly Phone/Internet Reimbursement
 
 
 
 
 
 
 
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 </ul>
 
 
 
 
 
 
 
 
 
 
 
 Physical Requirements &amp; Work Environment
 
 
 
 
 
 
 
 
 
 
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 Capacity to operate a computer and other office productivity machinery and hardware.
 
 
 
 
 
 
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 The ability to communicate and exchange information clearly and accurately.&nbsp;
 
 
 
 
 
 
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 Work is sedentary and involves sitting for the majority of work hours.
 
 
 
 
 
 
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 Able to work full-time M-F and nights and weekends as needed.
 
 
 
 
 
 
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 The worker is not substantially exposed to adverse environmental conditions and work is performed in a business office environment.
 
 
 
 
 
 
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 The worker may be exposed to variable lighting conditions (brightness or darkness) and noise during production when in the office.
 
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 Work Location
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Hybrid in Los Angeles, California or New York, New York.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 At Wave Sports &amp; Entertainment, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal-opportunity workplace.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 We are a Bullpen Sports Network, Inc. affiliate company.
 
 
 
 
 
 
 
 
</div>

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