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client services advisor

Prada Group

<div>
 Job description:
 
 
 
 Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church&rsquo;s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.
 
 
 &nbsp;
 
 
 &nbsp;
 
 
 &nbsp;
 
 
 
 JOB PURPOSE
 
 
 
 As a Client Services Advisor, you will serve as a trusted brand ambassador for Prada and Church&rsquo;s in the Americas, representing the Client Services call center with executive presence and professionalism. You will manage omnichannel client interactions (phone, email, chat, SMS, and social platforms) to deliver top-of-class service. This role requires balancing problem-solving with sales, cultivating long-term client relationships, and driving performance against sales and service KPIs.
 
 
 &nbsp;
 
 
 
 RESPONSIBILITIES&nbsp; &nbsp; &nbsp;
 
 
 <ul>
 <li>
 Provide luxury-level client service across all channels, ensuring every interaction reflects Prada&rsquo;s/Church&rsquo;s brand values and high standards.
 </li>
 <li>
 Handle inquiries and requests, including complaints, post-sale service, product availability, and merchandising support, with professionalism and empathy.
 </li>
 <li>
 Consistently meet or exceed call center metrics while prioritizing quality of service and client experience.
 </li>
 <li>
 Represent the Client Services team with executive presence and polished communication when engaging with both clients and internal partners.
 </li>
 <li>
 Build and maintain long-term client relationships by personalizing experiences, anticipating needs, and offering tailored recommendations.
 </li>
 <li>
 Maximize sales opportunities by upselling and cross-selling products through consultative conversations.
 </li>
 <li>
 Support clients with post-sale inquiries such as delivery, returns, repairs, and refunds, ensuring timely and accurate resolution.
 </li>
 <li>
 Partner closely with boutiques and concessions to resolve order-related issues and deliver seamless service across channels.
 </li>
 <li>
 Actively listen to clients, confirm or clarify information, and diffuse escalated situations while maintaining professionalism.
 </li>
 <li>
 Execute strategies that strengthen client retention, repeat sales, and engagement.
 </li>
 <li>
 Balance inbound service responsibilities with outbound outreach to generate sales, host shopping experiences, and engage clients.
 </li>
 <li>
 Share brand knowledge, storytelling, and product expertise in all client interactions, enhancing the overall client journey.
 </li>
 <li>
 Identify opportunities for new initiatives, functional enhancements, and service improvements to maximize sales and elevate client experience.
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 KNOWLEDGE AND SKILLS
 
 
 <ul>
 <li>
 Prior experience in luxury retail, high-end client services, banking, hospitality, or airlines with a proven record of delivering premium client experiences.
 </li>
 <li>
 Strong executive communication skills with professional polish and adaptability across written and phone channels.
 </li>
 <li>
 Passion for cultivating personalized relationships with clients to drive sales and loyalty.
 </li>
 <li>
 Ability to manage complex or escalated client issues with composure, empathy, and solutions-oriented thinking.
 </li>
 <li>
 Strong organizational and time management skills, with proven ability to balance service and sales responsibilities.
 </li>
 <li>
 Proficiency with CRM systems and ability to navigate multiple digital tools simultaneously with speed and accuracy.
 </li>
 <li>
 Ability to learn and demonstrate in-depth product knowledge, storytelling, and brand awareness.
 </li>
 <li>
 Fluency in English required; Spanish, Portuguese, or Italian a plus.
 </li>
 <li>
 Flexibility in scheduling, including the ability to work extended shifts during peak business periods.
 </li>
 <li>
 Must be able to work in the office 4&ndash;5 days per week.
 </li>
 <li>
 Executive presence and professionalism in all interactions.
 </li>
 <li>
 Consultative, client-first mindset with sales drive.
 </li>
 <li>
 Adaptability in a fast-paced, luxury e-commerce environment.
 </li>
 <li>
 Strong accountability, decision-making, and follow-through.
 </li>
 <li>
 Team-oriented collaborator with a growth mindset.
 </li>
 </ul>
 
 &nbsp;
 
 
 &nbsp;
 
 
 &nbsp;
 
 
 Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
 
 
 
 Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
 
 
 This position will be paid an hourly rate that may range from $26.00 to $28.00, annualized at $54,080 to $&nbsp;58,240, and, if applicable, may be eligible for commissions, bonuses, and other incentive opportunities. The rate of pay offered may vary depending on job-related knowledge, skills, and experience.&nbsp;
 
</div>

Client Services Advisor

Thrive

<div>
 
 About Us
 
 
 
 Thrive delivers upon the promise of technology by enabling our clients&rsquo; digital transformation journeys with best practices on an AI, cybersecurity and cloud focused NextGen managed services platform.
 
 
 Thrive&rsquo;s culture is powered by diverse talent, big ideas, and a customer-first mindset&mdash;and it&rsquo;s what truly sets us apart. Thrive is built for people who want more than a weekday routine. If you&rsquo;re hungry to grow, eager to tackle new challenges and ready to drive real impact in a rapidly expanding environment, then welcome to THRIVE!
 
 
 
 What You&rsquo;ll Do
 
 
 
 The Security Solutions Consultant is a senior, client-facing authority responsible for influencing cybersecurity decisions throughout the sales lifecycle. Serving as a trusted advisor, this role partners closely with Sales Executives once discovery is initiated, bringing deep cybersecurity expertise to validate requirements, shape solutions, and articulate business-aligned security strategies.
 
 
 The ideal candidate brings an unwavering passion for security and recognized thought leadership, guiding buying conversations and shaping how organizations think about risk, compliance, and managed security services.
 
 
 <ul>
 <li>
 Leverage deep cybersecurity expertise to validate client requirements, design tailored solutions, and address technical objections, directly contributing to higher sales win rates.
 </li>
 <li>
 Act as a proactive subject matter expert to support sales executives, accelerating solution validation and shortening deal cycles.
 </li>
 <li>
 Articulate security and compliance value propositions clearly, overcoming technical barriers and influencing buying decisions through credibility, education and business-focused guidance.
 </li>
 <li>
 Collaborate with internal teams to refine offerings, ensure accurate positioning of services, and provide strategic input on solution roadmaps.
 </li>
 <li>
 Represent Thrive externally at industry events, webinars, and client-facing initiatives, establishing thought leadership and credibility in security.
 </li>
 <li>
 Mentor and guide sales and technical teams on security positioning, messaging, and best practices to strengthen internal expertise and enable deal success.
 
 
 </li>
 </ul>
 
 Skills You Bring
 
 
 
 <ul>
 <li>
 5-7 years of experience in cybersecurity sales, consulting, or pre-sales technical advisory roles supporting complex sales solutions
 </li>
 <li>
 MSP, MSSP or consulting experience preferred
 </li>
 <li>
 Deep understanding of cybersecurity domains: risk management, security architecture, threat intelligence, IAM, Zero Trust, cloud security, and incident response frameworks.
 </li>
 <li>
 Familiarity with security tools and services, vulnerability management, and endpoint security
 </li>
 <li>
 Proven ability to accelerate deal cycles by providing actionable guidance during discovery and validation
 </li>
 <li>
 Expertise in translating technical security concepts into business impact and ROI
 </li>
 <li>
 Exceptional relationship-building and collaboration skills, both with internal teams and external customers
 </li>
 <li>
 Strategic thinking and the ability to shape cybersecurity roadmaps aligned to client objectives
 </li>
 <li>
 Ability to mentor and guide sales and technical teams on security positioning and messaging
 </li>
 <li>
 Adaptability in fast-paced, evolving technology environments.
 
 
 </li>
 </ul>
 
 How We Will Fuel Your Impact as a Security Solutions Consultant
 
 
 
 <ul>
 <li>
 A security platform you can stand behind &ndash; Thrive&rsquo;s mature managed security services and proven delivery model give you real, defensible solutions to confidently address risk, compliance, and modern threat landscapes.
 </li>
 <li>
 Credibility that elevates security conversations &ndash; Thrive&rsquo;s reputation as a trusted MSP/MSSP enables you to engage executive and technical stakeholders early, positioning you as a trusted advisor in high-stakes security decisions.
 </li>
 <li>
 Strong technical and delivery alignment &ndash; You&rsquo;ll collaborate with experienced security engineers, architects, sales leaders, and delivery teams who value SME guidance and execution, allowing you to focus on strategy, solution design, and deal influence.
 </li>
 <li>
 Meaningful influence on customer security posture &ndash; Partner directly with customers to shape security architectures, risk management approaches, and managed security strategies that deliver measurable protection and business value.
 </li>
 <li>
 A platform for security thought leadership &ndash; Thrive actively supports speaking engagements, webinars, and customer-facing initiatives, giving you visibility and influence in how organizations approach cybersecurity and compliance.
 
 
 </li>
 </ul>
 Thrive is committed to fair and equitable compensation practices.  The salary range for this role is $150k to $175k annually.  A candidate&rsquo;s salary is determined by various factors, including, but not limited to, relevant work experience, skills, location and certifications.
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
</div>

Security Solutions Consultant

Merchant Advisory Services

Are you looking for an exciting opportunity to apply your Sales skills, build a portfolio of clients, and secure your future in the Fintech Industry?Then_ look no further_!Merchant Advisory Services is an emerging fintech company that offers merchant services and payments processing to small business owners. We are committed to delivering innovative, bespoke e-commerce solutions and POS systems tailored to businesses of all sizes. As we continue to expand our operations, we are seeking driven individuals passionate about sales to join our team and grow with us.We are looking for motivated individuals to join our team as Sales Interns for the Summer season. This is an exciting opportunity to gain experience in sales and marketing in a fast-paced, ever-evolving environment. The ideal candidate will have excellent communication skills and a desire to learn and contribute to meaningful projects.Role and Responsibilities:<ul><li>Develop and nurture relationships with prospective merchants, providing expert guidance and consultation on our suite of financial services and ecommerce solutions.</li><li>Conduct in-depth needs analysis to understand the unique requirements of each prospect and recommend customized payments or fintech solutions to meet their specific needs.</li><li>Stay up-to-date with fintech industry trends and market dynamics, anticipating client needs and proactively offering innovative solutions to capitalize on opportunities in the marketplace.</li><li>Cross-collaborate with team members to obtain sales training, distribute marketing collateral and provide customer support, to ensure seamless client onboarding and exceptional customer service experiences.</li><li>Provide ongoing client support and serve as a trusted advisor to clients and merchants, offering assistance with any issues or inquiries.</li><li>Monitor and analyze merchant performance metrics, identifying opportunities for optimization, growth and upsells.</li></ul>Requirements:<ul><li>Excellent communication and interpersonal skills, with the ability to build rapport and establish long-term relationships with prospective clients and referral partners.</li><li>Analytical mindset, with the ability to analyze data, identify trends, and propose actionable insights to uncover new sales opportunities in our proprietary database.</li><li>Proactive, self-motivated, and results-oriented, with a drive for continuous improvement by reviewing past performance metrics.</li><li>Familiarity with Customer Relationship Management Systems (CRMs)and proficiency in Microsoft Office, Google Workspace and or Adobe.</li></ul>Why Join Our Team?<ul><li>Join an exciting, fun and easy going work environment, where you'll have the opportunity to shape the future of the fintech industry.</li><li>Be a part of a collaborative and inclusive culture that values diversity, authenticity and promotes professional growth.</li><li>Marketing and Comprehensive Sales Training.</li><li>Ongoing product training and career development opportunities are always available to enhance industry knowledge and skills.</li></ul>Be a part of a movement that is emerging to the forefront of the fintech industry by combining technology and ecommerce in the financial industry during the rise of AI.If you are a top sales closer, we want to hear from you!Take the next step by applying today.To apply, just submit a resume and a cover letter explaining why you are the best fit for the role and why your past track record of success proves you can close a high volume of sales every month!Note: Merchant Advisory Services is an equal opportunity employer (EOE) and we value diversity and authenticity. We do not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability.Job Type: ContractPay: From $5.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Work Location: Hybrid remote in New York, NY 10026

Sales Intern

CGS Federal (Contact Government Services)

<div>
 Senior eDiscovery Technical Advisor
 
 
 Employment Type: Full-Time, Executive-Level
 
 
 Department: Legal
 
 
 CGS is seeking a dedicated Senior eDiscovery Technical Advisor to join a fast-paced and hard-working team to assist with any legal accounts. As an eDiscovery Technical Advisor, you will play a key role in supporting various aspects of the company's portfolio.
 
 
 CGS brings motivated, highly skilled, and creative people together to solve the government&rsquo;s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
 
 
 Skills and attributes for success:
 
 
 
 <ul>
 <li>
 contractor shall provide expertise in identifying, preserving, collecting, processing, and producing ESI in support of civil and criminal litigation, select FOIA requests, Congressional requests and other inquiries;
 </li>
 <li>
 Contractor shall provide expertise specifically in criminal discovery support to include identifying, preserving, collecting, processing, and producing ESI;
 </li>
 <li>
 Contractor shall serve as the expert technical user of the available electronic discovery applications, which include Enterprise Vault, Discovery Accelerator, Legal Hold Management Tool (LHMT) and the Veritas eDiscovery Platform;
 </li>
 <li>
 Contractor shall work with the litigation team to develop a discovery plan which documents the electronic discovery search parameters (e.g., date range, key words and custodians) for a particular case;
 </li>
 <li>
 Contractor shall use electronic discovery software applications to collect data from various FBI storage locations on FBI IT systems (e.g., MS-Exchange servers, shared drives, desktops, text and instant messages) in accordance with the discovery plan, to support OGC attorneys, paralegal specialists, Information Management Division personnel and case agents who are responsible for responding to pre-trial discovery motions, requests, subpoenas related to civil and criminal matters, congressional inquiries, FOIA requests and other inquiries;
 </li>
 <li>
 Contractor shall analyze search/collection results for data gaps;
 </li>
 <li>
 Contractor shall administer data inputs into an electronic discovery review platform (i.e. eDP), which includes, but is not limited to: creating cases; adding collected source data;
 </li>
 <li>
 handling user access rights; uploading data logs; de-duplicating collected source data; identifying data gaps; merging/verifying data; and assuring electronic discovery production quality in Bates numbering and load file creation;
 </li>
 <li>
 Contractor shall coordinate electronic discovery collection results with FBI units responsible for processing discovery for review/redaction/release;
 </li>
 <li>
 Contractor shall adhere to polices and technical procedures for use of available electronic discovery software applications and provide agency attorneys, paralegals, and other users of the FBI's electronic discovery review platform with training and other technical assistance;
 </li>
 <li>
 Contractor shall provide information and advise on instructions regarding the FBI's process for identifying, preserving, collecting, analyzing, and organizing ESI, including the use of electronic discovery software programs;
 </li>
 <li>
 Contractor shall provide ad hoc support to end users of the electronic discovery review platform repository;
 </li>
 <li>
 Contractor shall document electronic discovery plans and procedures for each individual case;
 </li>
 <li>
 Contractor shall facilitate requests for legal hold implementation, amendment, and/or lift that are submitted by various requesters in LHMT;
 </li>
 <li>
 Contractor shall provide eDiscovery collections on criminal cases
 
 
 
 
 
 </li>
 </ul>
 Qualifications:
 
 
 
 <ul>
 <li>
 5 (five) years of eDiscovery/litigation support experience with a focus on client solutions
 </li>
 <li>
 3 (three) years of progressive more responsible experience on major lit support projects
 </li>
 <li>
 2 years in Relativity, beyond document review coding
 </li>
 <li>
 Excellent communication, presentation, and interpersonal skills with both eDiscovery technical teams and non-technical business leaders and team players
 </li>
 <li>
 Ability to work in a fast-paced environment and agile work environment
 </li>
 <li>
 Experience and familiarity with eDiscovery Services covering all realms of the EDRM (File to Trial)
 </li>
 <li>
 Must be a U.S. Citizen
 </li>
 <li>
 The ability to obtain a U.S. Government security clearance (active clearance preferred)
 </li>
 <li>
 BS/BA degree or equivalent work experience (JD highly preferred)
 
 
 
 
 
 </li>
 </ul>
 Our Commitment:
 
 
 Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client&rsquo;s specific needs. We are committed to solving the most challenging and dynamic problems.
 
 
 For the past seven years, we&rsquo;ve been growing our government-contracting portfolio, and along the way, we&rsquo;ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
 
 
 Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
 
 
 We care about our employees. Therefore, we offer a comprehensive benefits package.
 
 
 
 <ul>
 <li>
 Health, Dental, and Vision
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 401k
 </li>
 <li>
 Flexible Spending Account (Health, Dependent Care, and Commuter)
 </li>
 <li>
 Paid Time Off and Observance of State/Federal Holidays
 
 
 
 
 
 </li>
 </ul>
 Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 
 
 Join our team and become part of government innovation!
 
 
 Explore additional job opportunities with CGS on our Job Board:
 
 
 https://cgsfederal.com/join-our-team/
 
 
 For more information about CGS please visit: https://www.cgsfederal.com or contact:
 
 
 Phone: +1 (888) 680-5916Email: info@cgsfederal.com
 
 
 #CJ
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Senior eDiscovery Technical Advisor (Top Secret Clearance Required)

Savvy Wealth

<div>
 
 About Savvy Wealth
 
 
 
 Wealth management is a $545 billion industry in the US, yet remains archaic and inefficient with low technology penetration. 75% of financial advisors don&rsquo;t offer digital communication beyond email, and 62% still build financial plans manually in Excel. This leads to a poor client experience and results in financial advisors spending over 70% of their time on non-client facing, manual work.
 
 
 Savvy is changing that. We&rsquo;re building the most advisor-centric platform in wealth management: a digital-first solution that modernizes human financial advice. Advisors who partner with Savvy tap into AI-powered software, automated sales and marketing, and seamless back office workflows to scale faster and spend more time with clients.
 
 
 We&rsquo;ve raised over $105M to date from Thrive Capital, Index Ventures, Canvas Ventures, Mark Casady (former LPL Financial CEO), and other top-tier investors. Our team is made up of repeat founders and operators who&rsquo;ve helped build Airbnb, Square, Brex, Carta, Facebook, $200B+ RIAs, and more.
 
 
 Savvy is at a pivotal point in its growth trajectory, having established strong product-market fit in providing a modern platform to financial advisors. We&rsquo;ve surpassed $5.1 billion in AUM in less than three years, grown 600%+ in the last 18 months, and are entering the next phase of the company which involves rapid expansion of our product offering and continued revenue growth. Come help us scale!
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Own the end to end product development lifecycle of identifying, designing, and shipping large initiatives for clients and advisors.
 </li>
 <li>
 Produce high-quality, production-ready, readable, maintainable code
 </li>
 <li>
 Work cross functionally with product leadership, design, and business partners to deliver the best product.
 
 
 </li>
 </ul>
 
 Must Have
 
 
 
 <ul>
 <li>
 2-5 years building web applications with experience shipping features in production environments
 </li>
 <li>
 Full-stack development skills including web frameworks (Rails preferred), frontend frameworks and libraries (NextJS and React preferred), and SQL databases
 </li>
 <li>
 Strong collaboration and communication working effectively in cross-functional teams with clear technical communication skills
 </li>
 <li>
 Understanding of web application fundamentals including authentication/authorization, caching, background processing, and API design principles (GraphQL preferred)
 
 
 </li>
 </ul>
 
 Nice To Have
 
 
 
 <ul>
 <li>
 Fintech domain knowledge including financial services, wealth management, regulatory compliance, or financial data integrations
 </li>
 <li>
 Modern development ecosystem experience with macOS toolchains, CI/CD pipelines, IaaS providers, and observability platforms (Datadog)
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive salary and equity package
 </li>
 <li>
 Unlimited PTO + paid company holidays
 </li>
 <li>
 Access to holistic medical, dental, and vision plans
 </li>
 <li>
 Company 401(k), Commuter, and HSA/FSA plans
 </li>
 <li>
 NYC office in the heart of Manhattan
 </li>
 <li>
 Lunch and snacks provided in the office
 </li>
 <li>
 Access to virtual mental health care (Spring Health), vision related benefits (XP Health), and health concierge (Rightway) to help you find the right care
 </li>
 <li>
 Access to counseling for stress management, dependent care, nutrition, fitness, legal, and financial issues (Guardian WorkLifeMatters EAP)
 
 
 </li>
 </ul>
 Compensation Range: $134K - $164K
</div>

Software Engineer

NFP Corp

<div>Who We Are:

Lenox Advisors brings together sophisticated solutions in wealth management and insurance services to high-net-worth individuals and their families. As a wholly owned subsidiary of NFP Corp., we combine the culture of a boutique firm with the stability and backing of a large corporation to create an environment that's truly unique. NFP is a seven-time Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We&rsquo;re a recognized Elite Agency award winner and a leading property and casualty broker, benefits consultant, wealth manager, and retirement plan advisor. NFP provides solutions enabling client success through the expertise of over 8,000 global employees, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors and financial institutions. To learn more, please visit: https://www.NFP.com

Job Summary:

The Team Support Coordinator position provides comprehensive support to our Account Implementation Team, assisting with all aspects of the enrollment process. To thrive in the role, you need to be inherently curious, always learning and seeking opportunities for personal and professional development.

Job Accountabilities:
<ul>
<li>Implementation Support
<ul><li>Schedule, organize, and coordinate meetings, including preparing agendas and follow-up materials.</li>
<li>Set up Zoom meetings and provide basic technical support as needed.</li>
<li>Gather and validate all enrollment information, including advisor licensing requirements.</li>
<li>Prepare and distribute enrollment materials and Outlook templates.</li>
<li>Coordinate with external vendors to ensure a smooth and timely enrollment process.</li>
<li>Respond promptly and professionally to calls, emails, and task requests.</li>
</ul></li><li>Documentation and Reporting
<ul><li>Handle administrative tasks such as data entry, document preparation, and file management.</li>
<li>Support departmental projects by ensuring tasks are completed on schedule and meet quality standards.</li>
</ul></li><li>Data Management
<ul><li>Participate in quality assurance reviews to ensure accuracy and completeness of data.</li>
<li>Maintain internal databases with strong attention to accuracy, organization, and confidentiality.</li>
<li>Complete ad-hoc data projects as needed to support ongoing business operations.</li>
<li>Uphold strict data-security and confidentiality standards when handling sensitive information.</li>
</ul>
</li></ul>Job Qualifications:

Required Skills/Abilities
<ul>
<li>Strong organizational and time-management skills</li>
<li>High attention to detail and accuracy</li>
<li>Ability to manage multiple priorities and tight timelines</li>
<li>Proficiency with Microsoft Office (Outlook, Excel, Word, Teams)</li>
<li>Comfortable learning new systems and tools</li>
<li>Proactive follow-through</li>
<li>Professionalism in handling internal and external communication</li>
<li>Willingness to learn and accept feedback from others?</li>
<li>Teamwork and collaboration?</li>
</ul>
Required Behaviors/Attitudes
<ul>
<li>Use good judgment to accomplish assignments without compromising the firm&rsquo;s integrity</li>
<li>Demonstrates a high level of dependability in all aspects of the job</li>
<li>Cope with change with optimism and positivity</li>
<li>Willingly assist others who may need assistance with their day to day</li>
<li>Takes responsibility and accountability</li>
<li>Demonstrate openness to new organizational structures, procedures, and technology</li>
<li>Effectively contribute to the work of the team</li>
</ul>
What We Offer:

NFP is proud to offer a competitive salary, PTO &amp; paid holidays, 401(k) with match, exclusive discount programs, health &amp; wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $59,000-65,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, the skill level required for the position, the scope of the position, and geographic location. The actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.</div>

Team Support Coordinator, Corporate Executive Benefits

JPMorganChase

<div>JOB DESCRIPTION 
The ConnectWealth Program and Change Management Lead will play a pivotal role in driving the execution of our flagship ConnectWealth program&mdash;a transformative initiative designed to revolutionize our managed accounts operating model and deliver an innovative, intuitive technology platform across multiple lines of business and functions. This pivotal role combines strategic change leadership with hands-on execution, driving organizational readiness and sustainable adoption across our wealth management transformation. In this high-impact position, you will oversee program management and change initiatives for a specific line of business, ensuring seamless delivery of platform enhancements and effective advisor engagement. Your leadership will be critical in managing change, fostering advisor adoption, and ensuring the technology transformation delivers measurable value throughout the organization. This is a unique opportunity to lead meaningful change, support thousands of advisors and their clients, and guide one of the industry&rsquo;s most significant technology advancements through every stage of engagement and adoption.
Key Responsibilities:
Change Strategy &amp; Leadership<ul>
<li>Design and execute comprehensive change management strategy across all phases of ConnectWealth transformation</li>
<li>Develop adoption frameworks aligned with business objectives and advisor readiness levels</li>
<li>Lead organizational impact assessments identifying change implications across stakeholder groups</li></ul>
Strategic Leadership &amp; Advisor Engagement<ul>
<li>Develop and execute a comprehensive advisor engagement strategy to drive platform adoption and satisfaction.</li>
<li>Build and nurture trusted relationships with advisors, translating their needs into actionable program priorities.</li>
<li>Design and implement change management initiatives that foster a culture of innovation and ensure meaningful adoption.</li></ul>
Program Management &amp; Delivery<ul>
<li>Lead the end-to-end execution of the ConnectWealth program, leveraging PMO frameworks to deliver on-time and on-budget across multiple product areas and cross-functional teams.</li>
<li>Orchestrate governance forums and Product Cabinet meetings to drive actionable decisions, accountability, and measurable outcomes.</li>
<li>Proactively identify, mitigate, and resolve program risks and issues to ensure sustained program health.</li></ul>
Stakeholder Communication &amp; Alignment<ul>
<li>Manage and influence relationships across all organizational levels, from advisors to senior executives, ensuring alignment with program objectives.</li>
<li>Create compelling executive-level materials, presentations, and communications to facilitate informed decision-making.</li>
<li>Establish and maintain effective feedback mechanisms and communication channels to keep stakeholders engaged and informed.</li></ul>
Data-Driven Insights &amp; Continuous Improvement<ul>
<li>Drive data-driven decision making through robust metrics, KPIs, and program analytics.</li>
<li>Champion a culture of continuous improvement by identifying opportunities to optimize processes and enhance advisor experiences.</li>
<li>Partner with business and technology leaders to align transformation initiatives with strategic business objectives.</li></ul>
Required Qualifications:<ul>
<li>Bachelor's degree required</li>
<li>Minimum 6 years of experience in financial services, with deep expertise in wealth management or investment management</li>
<li>Demonstrated success driving advisor engagement and adoption initiatives</li>
<li>6+ years of proven success leading complex, cross-functional programs or PMOs, preferably in a technology or operations transformation context</li>
<li>Deep knowledge of program management best practices, including Agile methodologies, risk management, and change management</li>
<li>Proficiency in project management tools (e.g., JIRA, MS Project) and collaboration platforms (e.g., Confluence, SharePoint)</li>
<li>Exceptional strategic thinking and problem-solving skills, with the ability to navigate ambiguity and drive decision-making</li>
<li>Highly influential communicator with the ability to engage and align stakeholders at all levels</li>
<li>Proven ability to lead and motivate high-performing teams in a matrixed environment</li>
<li>Strong business acumen and understanding of wealth management products, operations, and technology</li></ul>
Preferred Qualifications:
<ul><li>Experience with data-driven decision making and familiarity with data analysis and visualization tools (e.g., Tableau, PowerBI)</li>
<li>Certified Scrum Master (CSM), SAFe Agilist (SA), or similar Agile certification</li>
<li>Prior experience leading PMOs for large-scale, enterprise-wide transformation programs in financial services</li>
<li>Demonstrated ability to innovate and drive process optimization in a fast-paced, dynamic environment</li></ul>
ABOUT US 
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><div>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
<div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans 
</div></div></div> 
 
ABOUT THE TEAM 
 
J.P. Morgan Asset &amp; Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.</div>

ConnectWealth - Program and Change Management Lead, Vice President

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