client services manager

PowerToFly

<p> </p><h3>Job Overview</h3><p>PowerToFly is seeking a dedicated and proactive <strong>Customer Success Manager</strong> to join our team. This is a <strong>full-time</strong> position based in our <strong>New York, NY, United States</strong> office. We are looking for an individual who is passionate about building strong, long-lasting client relationships and ensuring our customers achieve maximum value from our services. As a key member of our team, you will be instrumental in driving customer satisfaction, retention, and growth. The offered salary for this role is <strong>$30,000 - $43,000 USD per annum</strong>, commensurate with experience.<br /><br /> </p><h3>Responsibilities</h3><p><br /> </p><ul><li>Serve as the primary point of contact for a dedicated portfolio of clients, building trust and rapport.</li><li>Develop a deep understanding of customer needs and objectives to ensure they are successfully met.</li><li>Manage the entire customer lifecycle, from onboarding and implementation to renewal.</li><li>Proactively monitor customer health, identify potential risks, and develop strategies to mitigate churn.</li><li>Educate clients on new features and best practices to drive product adoption and engagement.</li><li>Conduct regular business reviews with clients to demonstrate value and identify opportunities for growth.</li><li>Gather and analyse customer feedback to provide valuable insights to our product and development teams.</li><li>Collaborate with internal teams, including sales and support, to deliver a seamless and positive customer experience.</li></ul><p><br /> </p><h3>Qualifications</h3><p><br /> </p><ul><li>Proven experience in a Customer Success, Account Management, or a similar client-facing role.</li><li>Exceptional communication, interpersonal, and presentation skills.</li><li>Strong problem-solving abilities with a talent for finding creative solutions.</li><li>Excellent organisational skills and the ability to manage multiple priorities effectively.</li><li>A genuine passion for helping customers and a commitment to their success.</li><li>Experience with CRM software (e.g., Salesforce, HubSpot) is highly desirable.</li><li>A bachelor's degree in a relevant field is preferred but not essential.</li><li>Ability to work both independently and as part of a collaborative team.</li></ul><p><br /> </p><h3>Benefits</h3><p><br /> </p><ul><li>A competitive salary package.</li><li>Comprehensive health and wellness benefits.</li><li>Generous paid time off and company holidays.</li><li>Opportunities for continuous professional development and career progression.</li><li>A vibrant, inclusive, and supportive company culture.</li></ul><p> </p>

Customer Success Manager

Red Ventures

<div><ul><li><b><i>This role requires a hybrid schedule and will be based in our New York City office (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.</i></b></li></ul>
<p>
The Social Media Partnerships Manager will own and execute high-impact branded social campaigns from concept through publication. Reporting into the Social Partnerships lead, this role blends creative production, client services and operational oversight in a fast-moving, performance-driven environment.</p>
<p>
This is a role designed for someone who can confidently run campaigns independently, manage multiple workstreams at once and contribute meaningfully to revenue growth. There is a clear path toward Senior Manager based on performance and leadership impact.</p>
<p>
For The Points Guy website click here. Curious how The Points Guy fits into Red Ventures? Click here.</p><p><br>
<b>
What You'll Do:</b></p>
<ul>
<li>Campaign Ownership &amp; Production
<ul><li>Lead end-to-end execution of branded social campaigns across Instagram, TikTok, YouTube Shorts and emerging platforms.</li>
<li>Manage timelines, approvals, asset delivery and cross-functional coordination from kickoff through post-campaign reporting.</li>
<li>Write and edit scripts that translate partner messaging into platform-native storytelling tailored to the TPG audience.</li>
<li>Direct on-camera talent and ensure final deliverables align with TPG's editorial voice and brand standards.</li>
<li>Oversee post-production, working closely with freelance editors and internal video teams to ensure creative quality and timely delivery.</li>
<li>Appear as on-camera talent in partnerships videos as needed.</li>
<li>Capture content in the field when needed, including travel shoots and on-location production.</li>
</ul></li><li>Client &amp; Cross-Functional Collaboration
<ul><li>Serve as a client-facing lead on select campaigns, confidently running calls and managing feedback.</li>
<li>Partner closely with Sales, Editorial, Video, Marketing and Analytics teams to execute seamless, high-performing campaigns.</li>
<li>Support pre-sale ideation and RFP concepting in collaboration with senior leadership.</li>
<li>Maintain organized campaign documentation and workflows to ensure scale and efficiency.</li>
</ul></li><li>Performance &amp; Growth
<ul><li>Track campaign performance, surface insights and apply learnings to future executions.</li>
<li>Identify opportunities for creative testing, production optimization and format innovation.</li>
<li>Contribute to overall social partnerships revenue growth by ensuring consistent, premium execution that drives retention and upsell opportunities.</li>
</ul>
</li></ul><p><b>What We're Looking For:</b></p>
<ul>
<li>5-7+ years of experience in social media, branded content, agency production or client services.</li>
<li>Strong short-form video instincts and deep understanding of platform-native storytelling.</li>
<li>Comfortable writing scripts, directing talent and overseeing edits.</li>
<li>Highly organized with the ability to manage multiple campaigns simultaneously without sacrificing detail.</li>
<li>Confident in client-facing environments and able to navigate feedback with clarity and professionalism.</li>
<li>A strategic thinker who understands how creative execution connects to revenue outcomes.</li>
<li>Experience in travel, finance or performance-driven media is a plus.</li>
</ul>
<p><b>Compensation:</b></p>
<p><i>
This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.</i></p>
<ul>
<li>New York City Total Cash Compensation Range: $70,000 - $90,000 per year</li>
</ul>
<p>Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.</p>
<ul>
<li>Health Insurance Coverage (medical, dental, and vision)</li>
<li>Life Insurance</li>
<li>Short and Long-Term Disability Insurance</li>
<li>Flexible Spending Accounts</li>
<li>Holiday Pay</li>
<li>401(k) with match</li>
<li>Employee Assistance Program</li>
<li>Paid Parental Bonding Benefit Program</li>
<li>Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That's why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.</li>
</ul>
<p><b>Who We Are:</b></p>
<p>
Red Ventures is a global portfolio of high-growth companies &mdash; spanning several U.S. businesses,<b> </b>a joint venture in the health services industry,<b> </b>and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth &amp; Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.</p>
<p>
At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.</p>
<p>
Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.</p>
<p>
We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.</p>
<p>
If you are based in California, we encourage you to read this important information for California residents linked here.</p><br>
<p></p>
<p>
#TPG<br>
#LI-AF1<br>
#LI-Hybrid</p>
<p>
At Red Ventures, we believe in real human connection. That's why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like &quot;redventurescareer.com.&quot; We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com&mdash; if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.</p>
<p>
For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you've been targeted, feel free to report it to your local authorities. Stay safe out there!</p><div><p>
Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice
</p><p>Questions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.</p></div></div>

Social Media Manager, Partnerships | The Points Guy

McKesson

<div><h2 class="jobSectionHeader"><b>Field Reimbursement Manager</b></h2>
Remote - New York <b>Job ID</b> JR0149467 <b>Category</b> Field Reimbursement <b>Post Date</b> Jun. 23, 2026<p></p><div>
</div><div></div><div><p>McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve &ndash; we care.</p>
<p></p><p>What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow&rsquo;s health today, we want to hear from you.</p>
<p></p><div><div>The Field Reimbursement Manager (FRM) is responsible for managing an assigned territory focused on supporting Reimbursement and Patient services by providing assistance with patient reimbursement challenges for a specific drug (including Benefit Investigation, Prior Authorization, Claims Assistance, and Appeals) and educating the office on Payer landscape and services available through both remote interaction and on-site training. This position is client-facing and customer-facing and requires the ability to build relationships with physician offices as well as manufacturer representatives to effectively deliver services based on customer specific preferences. The Field Reimbursement Manager works independently in a fast paced, highly visible environment as well as collaboratively with the internal program hub support services to ensure all customer needs are met. FRM will frequently interact via telephone with providers and internal staff to arrange site visits, Manufacturer trainings, and educational training venues. Must have a solid working knowledge of Medicare and Commercial insurance plans and benefit structures in order to relay detailed benefit information and maximize the customer experience. Position will require travel, project management and/or account coordination based on client expectation.</div>
</div><p></p><div><p><b>Key Responsibilities:</b></p>
<ul><li><p>Provide on-site and on-demand education (including Lunch and Learns or Dinner presentations) for the office staff in regard to Reimbursement challenges and support services that are available. Office interaction will include education and reimbursement support. On-site/virtual interactions will average 15 per week. These activities are recorded in FRM CRM daily with reporting to manager weekly.</p>
</li><li><p>Educate on Benefit Investigation, Prior Authorization Process, Support Center Services, Medicare and Commercial coverage and patient communication streams. Monthly activity reporting captures educational topics at FRM level reportable to client based on client expectation. This trended data is also reported quarterly to client.</p>
</li><li><p>Reimbursement Support on Case management, billing and coding updates, appropriate claims submission, Specialty Pharmacy, Medical Benefit Interpretation, understanding medical necessity, claims and appeal assistance, information related to co-pay assistance and patient assistance programs. FRM will collaborate with case manager on average of 4/month and ad hoc as needed for escalations. These interactions are tracked in FRM CRM and hub system.</p>
</li><li><p>Responsible for setting up appointments and completing outbound calls to targeted offices. Assist in completing backlog casework. Additional day-to-day in-office work. Interface with physicians and manufacturer representatives to obtain and provide patient and provider specific information. All FRM interactions/activities are tracked in FRM CRM which are reportable to management and client.</p>
</li><li><p>Monitor program performance for physicians and manufacturer representatives in accordance with expectations. Territory performance will be monitored via FRM CRM dashboard daily. Trending results will be identified through quarterly reporting. Additionally, clients have the option to survey customers on program performance.</p>
</li><li><p>Research and compile provider / manufacturer representative specific information for reimbursement database. (Includes account profiles) FRM will create a facility database on each new provider in FRM CRM. All interactions/activities are built utilizing this database.</p>
</li></ul><p></p><p><b>Minimum Job Qualifications &ndash;
</b></p><ul><li><p>4-year degree in related field or equivalent experience</p>
</li><li><p>4+ years of healthcare related reimbursement experience</p><br>
</li></ul><p><br>
<b>Business Experience &ndash;
</b></p><ul><li><p>Strong medical reimbursement experience with Buy &amp; Bill and/or Specialty Pharmacy.</p>
</li><li><p>Experience supporting oncology products preferred</p>
</li><li><p>Experience in the healthcare industry including, but not limited to insurance verification, prior authorizations, and/or claim adjudication, physician&rsquo;s office or clinics.</p>
</li><li><p>Must have Medicare and commercial insurance coverage experience.</p>
</li><li><p>Must be able to deliver and document benefit investigation outcomes and relay status reports on a regular basis.</p>
</li><li><p>Proven presentation skills and experience</p>
</li><li><p>Proven ability to effectively handle multiple priorities and excellent organizational skills</p>
</li><li><p>Strong Computer literacy to include PowerPoint and Web Meeting experience
</p></li></ul><p></p><p><b>Specialized Knowledge/Skills &ndash;
</b></p><ul><li><p>Previous field experience, a plus</p>
</li><li><p>Previous experience with specialty pharmacy a plus</p>
</li><li><p>Account management experience, a plus</p>
</li><li><p>Excellent Interpersonal skills.</p>
</li><li><p>Excellent written and oral communication skills</p>
</li><li><p>Problem solving and decision-making skills</p>
</li></ul></div><p></p><p><b>Travel Requirements</b></p>
<p>Must reside in territory:</p>
<div><p>ALBANY, NY</p>
<p>POUGHKEEPSIE, NY</p>
<p>YORKTOWN HEIGHTS, NY</p>
<p>MIDDLETOWN, NY</p><br>
</div><p><br>
Must be able to travel 60% (3 days a week) via automobile or plane
<br>
Must have a valid driver's license with a clean driving record/ MVR
</p><p></p><p><b>Physical Requirements (Lifting, standing, etc.) &ndash;
</b></p><p>Possible long periods of sitting and/or keyboard work. General office demands.<br>
<br>
<br>
</p><p></p><p>We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, (opens in new window)</p>
<p></p><p><b>Our Base Pay Range for this position</b></p>
<p></p>$88,300 - $147,100
<p></p><p>McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson&rsquo;s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
<br>
<br>
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.</p><br>
<p><br>
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
</p><p></p><p>McKesson job postings are posted on our career site: careers.mckesson.com (opens in new window).</p>
<p></p><p><b>McKesson is an Equal Opportunity Employer</b></p>
<p></p><p>McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson&rsquo;s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity (opens in new window) page.</p>
<p></p><p>McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com (opens in new window) or (Canada) Accessibility@mckesson.ca (opens in new window). Resumes or CVs submitted to this email box will not be accepted.</p>
<p></p><p><b>Join us at McKesson!</b></p></div></div><p></p>

Field Reimbursement Manager

<p></p><div><p><b>Industry/Sector
</b></p>FS X-Sector
<p></p><p><b>Specialism
</b></p>Corporate and Business Strategy
<p></p><p><b>Management Level
</b></p>Manager
<p></p><p><b>Job Description &amp; Summary
</b></p><div>The Opportunity
<br>
<br>
As a Strategy&amp; Consumer Banking &amp; Payments Consulting Manager, you will provide strategic guidance and insights to organizations, analyzing market trends and assessing business performance to develop recommendations that help clients achieve their goals. Within our Strategy Consulting practice, you will work closely with clients to identify opportunities for growth, optimize operations, and enhance overall business performance. As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for project success and maintaining standards, motivating and inspiring others to deliver quality. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way.
<br>
<br>
In this role, you will analyze client needs, provide consulting services across different strategic areas, and offer guidance and support to help clients develop and implement effective strategies that align with their business objectives and drive growth. You will embrace technology and innovation to enhance your delivery and encourage others to do the same, playing an important role in identifying opportunities that contribute to the success of our firm.
<br>
<br>
Responsibilities
<br>
<br>
<ul><li>Analyzing market trends and assessing business performance to develop strategic recommendations
</li><li>Collaborating with clients to identify growth opportunities and optimize operations
</li><li>Leading teams in the development and implementation of business strategies that align with client objectives
</li><li>Utilizing analytical thinking and business analysis skills to drive strategic solutions
</li><li>Conducting competitive analysis and market research to inform client strategies
</li><li>Guiding teams in strategic planning and execution of business transformation initiatives
</li><li>Providing coaching and feedback to team members to enhance performance and development
</li><li>Building and maintaining relationships with stakeholders to support strategic initiatives
</li><li>Embracing technology and innovation to enhance service delivery and client outcomes
</li><li>Addressing conflicts and engaging in challenging conversations with clients and team members
</li></ul><br>
What You Must Have
<br>
<br>
<ul><li>At least a Bachelor's degree
</li><li>A t least 5 years experience in professional services or consulting roles that include strategy consulting experience
</li></ul><br>
What Sets You Apart
<br>
<br>
<ul><li>Demonstrating analytical thinking and business process improvement
</li><li>Utilizing strategic management and strategic planning skills
</li><li>Excelling in business strategy and business transformation
</li><li>Conducting competitive analysis and market research
</li><li>Developing customer experience (CX) strategy and customer insight
</li><li>Embracing change and fostering inclusion
</li><li>Building relationships and managing stakeholder analysis
</li></ul></div><p></p><p><b>Travel Requirements
</b></p>Up to 80%
<p></p><p><b>Job Posting End Date
</b></p><p></p>The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
<p></p>As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
<p></p>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
<p></p>Learn more about how we work: https://pwc.to/how-we-work
<p></p>For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.</div><p></p>

Strategy& Consumer Banking & Payments Consulting Manager

Wavestone

<div><b>Company Description</b><p><br>
Be part of a global consulting powerhouse, partnering with clients on their most critical strategic transformations.</p><p>
We are Wavestone. Energetic, solution-driven experts who focus as much on people as on performance and growth. Hand in hand, we share a deep desire to make a positive impact. We are an ambitious firm with a worldwide reach and an ever-expanding portfolio of clients, topics, and projects. In North America, Wavestone operates from hubs in New York City, Pittsburgh, Dallas and Toronto. We work closely with CEOs and technology leaders to optimize IT strategy, sourcing models, and business processes and are committed to building lasting partnerships with our clients.</p><p>
Are you a true team player, living strong values? Are you a passionate learner, aiming to grow every day? Are you a driven go-getter, tackling challenges head-on? Then we could be the right fit for you. Join Wavestone and thrive in an environment that is empowering, collaborative, and full of opportunities to turn today&rsquo;s challenges into tomorrow&rsquo;s solutions &ndash; contributing to one or more of our core 4 capabilities:</p><ul><li><b>
Business Consulting </b>| Business Strategy &amp; Transformation, Organizational Effectiveness &amp; Change Management, Operating Model Design &amp; Agility, Program Leadership &amp; Project Management, Marketing, Innovation, &amp; Customer Experience</li><li><b>
Technology Consulting </b>| IT Strategy &amp; CTO Advisory, Technology Delivery, Data &amp; Artificial Intelligence, Software &amp; Application: Development &amp; Integration, SAP Consulting, Insurance/Reinsurance</li><li><b>
Cybersecurity </b>| Cyber Transformation Remediation, Cyber Defense &amp; Recovery, Digital Identity, Audit &amp; Incident Response, Product &amp; Industrial Cybersecurity</li><li><b>
Sourcing &amp; Service Optimization </b>| Global Services Strategy, IT &amp; Business Process Services Outsourcing, Global In-House Center Support, Services Optimization, Sourcing Program Management</li></ul><p>
Read more at <b>www.wavestone.com</b></p><b><br>
Job Description</b><p><br>
We are seeking a <b>Manager</b> for our technology consulting practice with experience supporting Life Sciences (pharma and MedTech) clients. This role leads technology and transformation initiatives, focusing on operating model design, digital enablement, and patient engagement. The Manager will drive delivery, build client relationships, and support the development of patient-centric platforms and capabilities within complex, global environments.</p><p><b>
Responsibilities</b></p><ul><li>
Lead delivery of <b>technology consulting engagements</b> for Life Sciences clients, focusing on patient engagement strategy, digital enablement, and operating model transformation.</li><li>
Manage cross-functional teams and serve as a <b>day-to-day client lead</b>, driving execution, aligning stakeholders, and scaling patient-centric solutions (e.g., patient support programs, engagement platforms).</li><li>
Lead and own large-scale client projects in support of Wavestone&rsquo;s overall P&amp;L and growth potential ensuring quality work, on time, and within budget.</li><li>
Actively guide and participate in client engagement(s) to direct solution development and implementation.</li><li>
Serve as a key point of contact for clients, managing relationships and ensuring high levels of client satisfaction and engagement throughout the project lifecycle.</li><li>
Actively guide and participate in client engagement(s) to direct solution development and implementation.</li><li>
Create and develop business relationships and serve as a trusted advisor to clients.</li><li>
Execute business development plans including lead qualification, problem/solution exploration, proposal generation and related client meetings. '</li><li>
Contribute to business development goals established by leadership.</li><li>
Lead and motivate direct reports as well as client project team members. Provide regular feedback and development-focused coaching and mentoring.</li><li>
Support talent recruitment by acquiring and developing high potential talent.</li><li>
Facilitate client meetings and conversations that result in clear outcomes and mutual understanding.</li><li>
Develop clear and compelling business presentations/reviews for internal and external audiences.</li><li>
Develop overall governance programs to effectively define, monitor, and support programs and strategies.</li><li>
Continually evaluate and learn new tools, processes, or approaches to further improve existing methodologies. Create new methodologies and other intellectual capital for the practice area.</li><li>
Actively participate in and represent the company at business marketing events such as speaking engagements, networking events, executive events, and seminars.</li></ul><br>
<b>
Qualifications</b><p><b><br>
Education</b></p><ul><li>
Bachelor&rsquo;s degree in a variety of disciplines to include Business, Marketing, Engineering, Operations, or other relevant disciplines.</li><li>
Master&rsquo;s/MBA preferred.</li></ul><p><b>
Required Experience</b></p><ul><li>
5 or more years&rsquo; consulting experience in <b>Life Sciences</b> and demonstrated delivery of <b>patient engagement or patient support solutions</b> (digital, CRM, or services-driven).</li><li>
Proven ability to lead client engagements and teams, with experience managing complex projects involving efficiency, productivity, quality, cost, and digital capabilities.</li><li>
Well-developed business acumen including policy alignment, concise communication, and technology solutions in support of a client's strategic goals.</li><li>
Demonstrated success executing business development plans and goals.</li><li>
A focus on strategic planning including critical thinking, bringing structure to ambiguous situations, and leading toward a future vision.</li><li>
Well-developed communications skills, including expertise in delivering compelling presentations to stakeholders.</li><li>
Effective problem resolution skills including the ability to break a problem down into solvable components.</li><li>
Demonstrated customer focus that conveys a genuine concern for customer needs and generates customer satisfaction.</li><li>
People leadership including experience serving as a coach and mentor in support of individual and team development.</li><li>
Proven ability to build trusting interpersonal relationships, and model professional demeanor when faced with opposition, pressure, or stressful conditions.</li><li>
Ability to travel based on client requirements.</li></ul><p><b>
Preferred Experience</b></p><ul><li>
8 or more years&rsquo; experience in consulting including team leadership, with deep experience across a variety of verticals.</li><li>
Experience developing a practice or set of service offerings to clients.</li><li>
Process improvement/Six Sigma/Lean Sigma experience.</li></ul><p><b>
Benefits</b></p><ul><li>
Medical / Dental / Vision coverage</li><li>
Health Care FSA and Dependent Care FSA</li><li>
Employer Paid disability and life insurance</li><li>
Short-term &amp; Long-term Disability</li><li>
Term life and AD&amp;D</li><li>
Voluntary life insurances</li><li>
Critical Illness and Accident insurances</li><li>
$50 Technology stipend (monthly)</li><li>
401(k) retirement plan - Traditional 401(k) &amp; Roth 401(k)</li><li>
30 Days of flexible paid time off (accrued monthly)</li><li>
Employee Assistance Plan (EAP)</li><li>
Paid Parental Leave Policy</li><li>
Ability to participate in the company ESOP plan</li></ul><br>
<b>
Additional Information</b><p><i><br>
Wavestone is an equal opportunity employer. We embrace diversity as a core component of our culture. Our collective success depends heavily on the recruitment and inclusion of qualified professionals, regardless of individual characteristics such as race, ancestry, religion, color, sex, age, national origin, sexual orientation, gender identity, disability, veteran&rsquo;s status, or any characteristic protected by law.</i></p></div>

Manager - Technology Consulting - Life Sciences

<div><p>ECI has an exciting opportunity for an experienced Senior Product Manager to join our team. In this role, you will play a crucial leadership &amp; contributor role in ensuring client satisfaction, driving Digital project sales, and overseeing and optimizing the complete execution of offshore delivery. You'll introduce clients to ECI's digital capabilities during pre-sales activities, help win deals, transition them into projects, and ensure their success through ongoing oversight and communication between clients, cross-department collaboration with other teams at ECI, and the offshore delivery team.</p>
<p><b>
This is a hybrid role for candidates based in a commutable distance to New York, NY; 3 days in office, 2 remote.</b></p>
<p><b>
 </b><b>What you will do:</b></p>
<ul>
<li>Collaborate with the Sales team to identify sales-qualified leads and conduct pre-discovery meetings to understand their business and project needs.</li>
<li>Provide feedback and set expectations with the Sales team regarding opportunities and sales-qualified leads, good fit Digital project scopes.</li>
<li>Convert pre-discovery insights and requirements into proposals, working with offshore delivery leads, SMEs, and the Director of Product Management, Digital Services to refine and align proposals.</li>
<li>Optimize proposals through estimate reviews and requirement clarification with offshore delivery leads and architects.</li>
<li>Pitch proposals to prospective client stakeholders, highlighting ECI's digital value propositions as well as describing the scope of the engagement. Then gathering feedback and aligning with the client &amp; offshore delivery team with the goal of providing a Statement of Work (SOW) for proposed project work.</li>
<li>Plan project kickoffs with offshore delivery leads, coordinating &amp; providing input on resource staffing and assisting in formulating project execution plans.</li>
<li>Ensure successful project execution, maintain a positive client experience and account management, and act as a liaison between clients and the offshore delivery team.</li>
<li>Identify upsell opportunities within existing accounts and build upon existing client relationships to identify additional digital transformation needs.</li>
<li>Maximize funnel conversion between project phases (Discovery, Design, Implementation, Support &amp; Maintenance).</li>
<li>Ensure the renewal of existing support and maintenance accounts.</li>
<li>Act as a subject matter expert on cloud (AWS &amp; Azure), data applications &amp; pipelines, application development, and AI solutions, providing consultative resources to clients and internal ECI team members.</li>
<li>
<div>Expected to confidently engage with technical client stakeholders and architects, providing well-supported recommendations backed by clear, structured approaches and evidence.</div>
</li><li>Assist in hiring new Product Owners and/or offshore technical resources.</li>
<li>Collaborate and contribute to department-level strategy and KPIs with the Director of Product Management, Digital Services.</li>
<li>Collaborate with offshore leads on delivery processes and optimization.</li>
<li>Conduct weekly, monthly, and quarterly update and status meetings with clients as needed.</li>
<li>Be prepared to conduct status updates with offshore project teams ad hoc and contribute to project work as necessary.</li>
<li>Define requirements for project releases and iterations by writing PRDs, assisting in writing user stories and acceptance criteria, and applying agile methodologies.</li>
<li>Attend workshops, take certifications, and advance knowledge across project domain types.</li>
<li>May be expected to travel to conferences, client offices, or NYC headquarters.</li>
</ul>
<p><b>Education and Experience</b></p>
<ul>
<li>Bachelor's Degree in Computer Science, Information Technology, Business Administration, or a related field.</li>
<li>Experience: Minimum of 5-7 years in project management, consulting, product management, or a related field.</li>
<li>Proven experience in cloud technologies (AWS &amp; Azure), data applications &amp; pipelines, application development, and AI solutions.</li>
<li>Consulting experience is a major plus as we interface with many clients in advisory way.</li>
</ul>
<p><b>SKILLS AND COMPETENCIES</b></p>
<ul>
<li>Technical Expertise: Strong understanding of cloud platforms (AWS &amp; Azure), proficiency in third party SaaS, data applications/tools/services, data pipeline architecture, custom application development, and AI solutions.</li>
<li>For all areas mentioned, strong understanding of their use cases, common application architecture &amp; systems design, functional &amp; technical requirements, and project implementation plans.</li>
<li>Project Management: Experience with agile methodologies and writing PRDs, user stories, and acceptance criteria. Ability to plan, execute, and manage projects from discovery to support &amp; maintenance phases.</li>
<li>Sales and Business Development: Ability to work with sales-qualified leads through the requirement gathering phase and convert them into actionable proposals. Experience in pitching proposals and presenting value propositions to clients.</li>
<li>Collaboration and Communication: Excellent communication skills to liaise between clients and offshore delivery teams. Ability to collaborate with sales teams, offshore leads, architects, and SMEs.</li>
<li>Leadership and Strategy: Strong leadership skills to assist in hiring and managing project teams. Ability to contribute to department-level strategy and KPIs.</li>
<li>Client Relationship Management: Experience in building and maintaining client relationships. Ability to identify upsell opportunities and ensure the renewal of support and maintenance accounts.</li>
<li>Strong research capabilities: Ability to work autonomously and collaboratively to research new technologies &amp; learn quickly.</li></ul><br>
<p></p>
<p><b>
PREFERRED CERTIFICATIONS</b></p>
<ul>
<li>Project Management Professional (PMP) or equivalent</li>
<li>Certified ScrumMaster (CSM) or equivalent</li>
<li>AWS Certified Solutions Architect or Microsoft Certified: Azure Solutions Architect Expert</li>
<li>Previous work with financial services firms (PE, Hedge Funds, Investment Banking, etc.)</li>
<li>Experience working with MSPs and/or MSSPs and understanding types of service.</li>
<li>Experience working with cybersecurity, GRC, and/or networking setup.</li>
</ul>
<p><b>PERSONAL ATTRIBUTES</b></p>
<ul>
<li>Problem-Solving: Strong analytical and problem-solving skills.</li>
<li>Adaptability: Ability to adapt to changing client needs and project requirements.</li>
<li>Detail-Oriented: Attention to detail in project planning and execution.</li>
<li>Self-sufficient: Ability to work autonomously and drive tasks forward</li>
</ul>
<p><b>ECI&rsquo;s culture is all about connection - </b>connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and the range for this role is a maximum of $145,000 annually with flexible PTO, health benefit eligibility the first of the month, life insurance, pet insurance, 401K and so much more! If you believe you&rsquo;d be a great fit and are ready for your best job eve<b>r, we&rsquo;d like to hear from you!!</b></p><br>
<p></p>
<p><b>
Love Your Job, Share Your Technology Passion, Create Your Future Here!</b></p>
<p><b>
 </b>#LI-Hybrid</p><p></p><p><br>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

Senior Product Manager

Cushman & Wakefield

<div><p><b>Job Title</b></p>
Senior Marketing Manager<p></p><p><b>
Job Description Summary</b></p>
The Senior Marketing Manager is responsible for the execution of Marketing and Communications, Business Development strategies, and/or a specific marketing function in Greater New York City. Daily responsibilities include managing the local Marketing and Communications efforts, pitch and proposal strategy, creative strategy, as well as creating, designing, and developing, material as needed. This position will lead the local Marketing team and will collaborate with other local and corporate Marketing teams to execute strategic vision of special projects and pitches / presentations as requested by fee-earners and broader Service Delivery teams. The Marketing Manager is ultimately accountable for providing an exceptional level of marketing support and expertise for the region.<p><b>
Job Description</b></p><div><div><p><b>
Responsibilities:</b></p></div><p></p><div><p>
Business Development</p></div><div><ul><li><p>
Responsible for leading, providing strategic direction and executing on Business Development projects (both proposals and client presentations) in partnership with fee earners and service line teams</p></li></ul></div><div><ul><li><p>
Lead the strategic direction for the messaging, content, and marketing materials to be developed, following the guidelines of C&amp;W&rsquo;s BD &ldquo;Proposing Solutions&rdquo; approach</p></li></ul></div><div><ul><li><p>
Manage incoming requests from fee-earners or collect information and scope of services pertinent to the request</p></li></ul></div><div><ul><li><p>
Ensure development of agreed upon expectations, timelines and project milestones with project team at project outset, and ensure management of those expectation, timelines and milestones throughout the process</p></li></ul></div><div><ul><li><p>
Work with team to write or oversee proposal and presentation content and review with fee-earners and key responsible affiliates</p></li></ul></div><div><ul><li><p>
Facilitate review of materials and address any feedback from fee-earners and key responsible affiliates</p></li></ul></div><div><ul><li><p>
Ensure the delivery of a clean final product to fee-earner or client</p></li></ul></div><div><ul><li><p>
Share best practices with broader Marketing team</p></li></ul></div><p></p><div><p><br>
General Marketing</p></div><div><ul><li><p>
Execute Marketing and Communications plan to support the overall local marketing and business objectives</p></li></ul></div><div><ul><li><p>
Use local market competitive, client, and industry insights to inform business strategies and optimize impact of marketing spend</p></li></ul></div><div><ul><li><p>
Review and guide marketing efforts (both communication development and delivery) for alignment and support of market-specific business objectives, include Service Delivery, Operations and fee-earners as required</p></li></ul></div></div><div><div><ul><li><p>
Manage team of Marketing Specialists and Graphic Designers</p></li></ul></div><div><ul><li><p>
Oversee, manage, and lead execution of internal and external marketing events, including coordination with external vendors and other internal business functions</p></li></ul></div><div><ul><li><p>
Collaborate regularly with Research function to capture market data and present content</p></li></ul></div><div><ul><li><p>
Maintain project schedules and delegate activities</p></li></ul></div><div><ul><li><p>
Ensure timely delivery of deliverables</p></li></ul></div><div><ul><li><p>
Keep Marketing Director apprised of issues, progress, and status of projects</p></li></ul></div><div><ul><li><p>
Review all material to ensure brand guidelines and standards are followed</p></li></ul></div><p></p><div><p><br>
Corporate Marketing</p></div><div><ul><li><p>
Apply global standards and brand positioning to local Marketing and Communication activities (Communications, Marketing, and Business Development), managing adoption and compliance by team and local market</p></li></ul></div><div><ul><li><p>
Coordinate with other marketing professionals to develop and share best practices within and across markets</p></li></ul></div><div><ul><li><p>
Develop both a strategic/proactive posture and a tactical/reactive posture in the market that helps drive revenue growth and efficiently support business activities, allocating marketing resources appropriately</p></li></ul></div><div><ul><li><p>
Track and report monthly statistics, trends, key wins, major events, and other regional information to Leadership</p></li></ul></div><p></p><div><p><b><br>
Qualifications:
</b></p></div><div><ul><li><p>Bachelor&rsquo;s Degree required</p></li></ul></div><div><ul><li><p>
7+ years of Marketing and Business Development experience</p></li></ul></div><div><ul><li><p>
Commercial real estate experience preferred, experience supporting professional services company required</p></li></ul></div><div><ul><li><p>
Strong ability to problem-solve with the ability to work effectively, efficiently, independently and as a team leader in a deadline-driven, dynamic office environment</p></li></ul></div></div><div><div><ul><li><p>
Experience serving as primary marketing leader overseeing a team of marketing professionals for an office or revenue group</p></li></ul></div><div><ul><li><p>
Experience supporting all associated advertising, PR, events and business development activities in compliance with corporate guidelines</p></li></ul></div><div><ul><li><p>
High level of proficiency in Microsoft Office Suite; general knowledge of Adobe Creative Suite</p></li></ul></div><div><ul><li><p>
Ability to interface with and communicate with clients</p></li></ul></div><div><ul><li><p>
Excellent written and oral communication skills</p></li></ul></div><div><ul><li><p>
Strong presentation skills</p></li></ul></div><div><ul><li><p>
Advanced analytical, problem solving, and conceptual skills</p></li></ul></div><div><ul><li><p>
Exceptional leadership skills</p></li></ul></div><div><ul><li><p>
Ability to work effectively in a culturally and educationally diverse environment</p></li></ul></div><div><ul><li><p>
Ability to influence peers and leaders</p></li></ul></div><div><ul><li><p>
Ability to successfully lead and mentor team members</p></li></ul></div><div><ul><li><p>
Successful track record of marketing results</p></li></ul></div></div><br>
<p></p>
Cushman &amp; Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.<br>
<p></p>
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate&rsquo;s experience and qualifications.<br>
<p></p>
The company will not pay less than minimum wage for this role.<br>
<p></p>
The compensation for the position is: $ 133,450.00 - $157,000.00<p></p>
Cushman &amp; Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.<p></p><p>
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman &amp; Wakefield, please call the ADA line at <b>1-888-365-5406</b> or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.</p><p></p>
INCO: &ldquo;Cushman &amp; Wakefield&rdquo;</div>

Senior Marketing Manager

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