case manager

account coordinator

customer service representative Jobs in New York

customer service representative

customer success manager Jobs in New York

customer success manager

administrative support manager Jobs in New York

administrative support manager

client services manager

Notchwood Landscape

Job Overview Notchwood Landscape, a leading provider of specialised landscape design, installation, and maintenance services, is seeking a dedicated and professional Online Chat Representative to join our team. This is a full-time, fully remote position. The successful candidate will be the first point of contact for our residential and commercial clients, embodying our commitment to quality and exceptional customer satisfaction. This role offers a competitive hourly rate of $22 - $26 USD. Responsibilities * Engage with prospective and existing clients via online chat to answer inquiries promptly and professionally. * Provide detailed information regarding our full range of landscaping services, including design, installation, and maintenance programmes. * Assist clients with scheduling consultations, service appointments, and follow-ups. * Identify and assess customer needs to achieve satisfaction and generate potential sales leads. * Resolve client issues and complaints with empathy and efficiency, escalating complex cases to the relevant department when necessary. * Accurately record and maintain client interaction details in our company database. * Develop and maintain a comprehensive knowledge of the company’s services and processes. Qualifications * Demonstrable experience in a customer service, online support, or similar client-facing role. * Exceptional written communication and interpersonal skills, with impeccable grammar and attention to detail. * Strong typing proficiency and the ability to manage multiple chat conversations simultaneously. * A high degree of professionalism and a patient, customer-oriented approach. * The ability to work independently and effectively in a remote environment. * Excellent problem-solving abilities and a proactive mindset. * An interest in or prior experience within the landscaping or horticulture industry would be advantageous. Benefits * Work from the comfort of your own home with a fully remote position. * Receive a competitive hourly wage. * Opportunity to be part of a reputable company dedicated to creating beautiful outdoor spaces.

Online Chat Representative (Remote)

steinberger construction inc

Job Overview Steinberger Construction Inc. is seeking a dedicated and professional Customer Experience Associate to join our team in New York, New York. This is a full-time position ideal for an individual who is passionate about delivering exceptional client service within the dynamic construction industry. The successful candidate will be the primary point of contact for our clients, ensuring a smooth, transparent, and positive experience throughout the entire project lifecycle. You will play a crucial role in maintaining our reputation for quality and client satisfaction. Responsibilities  <ul><li>Serve as the main point of contact for all client enquiries, providing timely and professional responses.</li><li>Proactively communicate project updates, milestones, and any potential delays to clients.</li><li>Manage client expectations effectively and work to resolve any issues or concerns in a prompt and efficient manner.</li><li>Liaise between clients and internal teams, including project managers and contractors, to ensure client requirements are clearly understood and met.</li><li>Gather, analyse, and report on client feedback to identify trends and contribute to our continuous service improvement initiatives.</li><li>Maintain accurate and detailed records of all client interactions and correspondence.</li><li>Assist in the preparation of client-facing documentation, presentations, and reports.</li><li>Organise and coordinate client meetings, site visits, and project handover procedures.</li></ul>Qualifications  <ul><li>Proven experience in a customer service, client relations, or account management role.</li><li>Exceptional verbal and written communication skills, with a keen eye for detail.</li><li>Strong interpersonal skills with the ability to build and maintain lasting client relationships.</li><li>Excellent organisational and problem-solving capabilities, with an aptitude for managing multiple priorities simultaneously.</li><li>A professional, patient, and empathetic approach to client management.</li><li>Proficiency in the Microsoft Office Suite is essential.</li><li>Experience within the construction, engineering, or real estate sectors is highly desirable but not essential.</li><li>Familiarity with CRM software would be considered an advantage.</li></ul> Benefits  <ul><li>A competitive daily salary ranging from $250 to $500 USD, commensurate with experience.</li><li>Opportunities for professional growth and career development within a reputable company.</li><li>A collaborative and supportive work environment.</li><li>The chance to be a key part of exciting and impactful construction projects.</li></ul>

Customer Experience Associate

Silearth

Job Overview Silearth is a unique organisation dedicated to capturing and sharing the stunning beauty of natural landscapes, with a special focus on iconic locations like Joshua Tree, California. We are seeking a dedicated and enthusiastic Customer Service Representative to join our team in New York, NY, United States. This is a Full-time position and a fantastic opportunity for an individual who is passionate about providing exceptional customer support. As the first point of contact for our customers, you will play a crucial role in representing our brand, answering enquiries, and ensuring a positive customer experience from start to finish. The successful candidate will be a clear communicator, a natural problem-solver, and an integral part of our growing team. Salary: $18.52 - $45.00 per hour Responsibilities * Professionally handle all inbound customer enquiries via email, phone, and social media channels in a timely and efficient manner. * Provide accurate and detailed information regarding our products, such as photographic prints, and services. * Resolve customer issues and complaints with empathy and professionalism, aiming for first-contact resolution. * Process customer orders, returns, and exchanges accurately. * Maintain and update customer records in our internal database, ensuring a high level of data integrity. * Gather and document customer feedback to help our team improve our products and services. * Collaborate with other team members to ensure a seamless and consistently excellent customer journey. Qualifications * Proven experience in a customer service, customer support, or a similar client-facing role. * Exceptional written and verbal communication skills with a professional and friendly telephone manner. * Strong interpersonal skills and a genuine passion for helping others. * Excellent problem-solving abilities and the capacity to remain calm under pressure. * Proficiency in using common customer service software and CRM systems. * Strong organisational and time-management skills with the ability to prioritise tasks effectively. * A high level of attention to detail and accuracy in all work. * A personal interest in photography, travel, or nature is highly desirable. Benefits * A competitive hourly wage and benefits package. * Opportunities for professional development and career growth. * A supportive, creative, and friendly team environment. * Generous paid time off and holiday entitlement. * Employee discounts on Silearth products.

Customer service representatives

Corcoran Legends Realty Company 

*About Us*Corcoran Legends Realty Management is a results-driven real estate company helping clients buy, sell, and invest with confidence. We deliver expert guidance, local market knowledge, and exceptional service. *Role Overview*We’re looking for a detail-oriented Virtual Assistant to support our real estate team with daily operations, client communication, and data management. *Key Responsibilities:*- *Admin Support*: Manage emails, calendars, and schedule showings/appointments- *Data Entry*: Update MLS listings, CRM, spreadsheets, and property files- *Client Communication*: Respond to buyer/seller/renter inquiries via phone, email, and text- *Marketing Support*: Assist with social media posts, listing descriptions, and flyers- *Document Prep*: Contracts, lease agreements, and transaction paperwork organization- *Research*: Market comps, lead generation, and vendor coordination *Requirements:*- 1+ years VA or admin experience, real estate experience a plus- Strong skills in Google Workspace, Microsoft Office, CRM tools- Excellent written + verbal communication skills- Highly organized, reliable internet, and able to work independently- Knowledge of MLS, Zillow, or property management software is a bonus *Benefits:* Flexible remote schedule, growth opportunities, commission bonuses on referrals. Apply now and help us grow Corcoran Legends Realty Management!

Remote Virtual Assistant

Northern Jet

Job Overview Northern Jet is seeking a meticulous and highly organised individual to join our team as a Work From Home Data Entry professional. This is a Full-Time, remote position offering the flexibility to work from home. The successful candidate will be responsible for accurately inputting and managing large volumes of data, playing a crucial role in maintaining the integrity of our company's information systems. We are looking for a self-motivated individual with exceptional attention to detail and a commitment to quality. The offered compensation for this role is $28.00 - $35.00 USD per hour. Responsibilities * Accurately enter and update data from various sources into our company database and computer systems. * Review data for deficiencies or errors, correcting any incompatibilities and checking output. * Verify the accuracy of data by comparing it to source documents. * Maintain and update existing database information to ensure all records are current and correct. * Generate reports, store completed work in designated locations, and perform backup operations. * Maintain the confidentiality of sensitive company and client information. * Comply with data integrity and security policies to ensure data is protected. Qualifications * Proven experience in a data entry or similar administrative role. * Excellent typing speed and a high degree of accuracy. * Proficiency in Microsoft Office Suite, particularly with MS Excel and MS Word. * Exceptional attention to detail and strong organisational skills. * The ability to work independently and manage time effectively to meet deadlines. * Strong written and verbal communication skills. * A reliable internet connection and a suitable, quiet environment for remote work. Benefits * A competitive hourly wage. * The convenience and flexibility of a fully remote, work-from-home position. * Opportunity to be part of a dynamic and supportive team. * Potential for professional development within the organisation.

Work From Home Data Entry

Legacy Counseling and Workforce Connections

<h3>About the role</h3>We are seeking a dedicated and highly organized Administrative Assistant to join our team in New York. In this full-time position, you will provide crucial support to ensure the efficient operation of our office and enhance productivity across various departments.<h3>Key responsibilities</h3><ul><li>Maintain and manage schedules, appointments, and travel arrangements for team members, ensuring optimal use of time and resources.</li><li>Prepare and coordinate internal and external communications, including emails, reports, and presentations, to facilitate information flow within the organization.</li><li>Assist with the organization of meetings, including preparing agendas, taking minutes, and following up on action items to ensure accountability.</li><li>Handle incoming inquiries, directing them to the appropriate personnel and ensuring timely responses to client and stakeholder requests.</li><li>Manage office supplies and equipment, ensuring that the workspace is well stocked and that resources are readily available for team members.</li><li>Support project coordination by maintaining timelines, tracking progress, and assisting in the organization of project-related documentation.</li></ul><h3>Requirements</h3><ul><li>Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and comfortable with various office software applications.</li><li>Strong organizational skills with exceptional attention to detail, allowing for the efficient handling of multiple tasks simultaneously.</li><li>Excellent verbal and written communication skills to ensure clarity and professionalism in all interactions.</li><li>Ability to work independently as well as collaboratively within a team environment, adapting to changing priorities as needed.</li><li>Basic financial acumen to assist with budget tracking and expense reporting, ensuring financial documentation is accurate and up-to-date.</li></ul><h3>Nice to have</h3><ul><li>Experience with customer relationship management (CRM) software or project management tools to enhance workflow efficiency.</li><li>Familiarity with office management processes, including digital filing systems and document management.</li><li>A degree in business administration or a related field that can provide a foundation for effective operational support.</li><li>Prior experience in a fast-paced office environment, which can contribute to the adaptability and responsiveness of the role.</li><li>Knowledge of additional languages would be an asset, aiding in communication with diverse clientele and partners.</li></ul><h3>Why join us</h3>Joining our team means becoming a part of a supportive and dynamic work environment where your contributions matter. You will have the opportunity to grow your skills and advance your career while working alongside dedicated professionals. We foster a culture of collaboration, innovation, and respect, valuing the input of every team member. This role not only supports the organization's day-to-day functions but also plays a key part in helping us achieve our long-term goals.

Administrative Assistant

Kontrora

<h3>About the role</h3>We are seeking a dedicated Backend Engineer to join our remote team on a part-time basis. In this role, you will be instrumental in developing, enhancing, and maintaining backend systems that support our core applications. You will collaborate with cross-functional teams to deliver robust solutions that meet the needs of our users.<h3>Key responsibilities</h3><ul><li>Design, develop, and maintain scalable backend services and APIs to support application functionality.</li><li>Collaborate with frontend engineers and product managers to create seamless integrations between the backend and user interfaces.</li><li>Participate in code reviews and contribute to team best practices, ensuring high-quality and maintainable code.</li><li>Troubleshoot and resolve performance issues, bugs, and other technical challenges in a timely manner.</li><li>Write and maintain comprehensive documentation for backend services, APIs, and system architecture.</li><li>Continuously learn and apply best practices in software development, including testing, version control, and deployment processes.</li></ul><h3>Requirements</h3><ul><li>Proficiency in at least one modern programming language such as Python, Java, Node.js, or Ruby.</li><li>Familiarity with web frameworks and RESTful API design principles.</li><li>Understanding of database management systems, both SQL and NoSQL, and their application in backend architectures.</li><li>Basic knowledge of cloud services and platforms (e.g., AWS, Google Cloud, Azure) as they relate to backend development.</li><li>Strong problem-solving skills and the ability to work independently in a remote work environment.</li><li>Effective communication skills to collaborate with team members and stakeholders.</li></ul><h3>Nice to have</h3><ul><li>Experience with Agile development methodologies and version control systems, particularly Git.</li><li>Exposure to microservices architecture and containerization technologies like Docker.</li><li>Familiarity with CI/CD pipelines and automated testing frameworks.</li><li>Interest in learning about new technologies and applying them to improve our backend systems.</li><li>Prior involvement in open-source projects or contributions to community forums.</li></ul><h3>Why join us</h3>Joining our team means becoming part of an innovative and collaborative environment where your ideas and contributions will be valued. You will have the opportunity to work alongside talented professionals who are passionate about technology and committed to growth. With flexible working hours and a supportive culture, you will be able to balance your professional and personal life while enhancing your skills and advancing your career in backend engineering.

Backend Engineer

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