case manager

account coordinator

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customer success manager Jobs in New York

customer success manager

administrative support manager Jobs in New York

administrative support manager

client services manager

The Points Guy

<div>
 <ul>
 <li>
 This role requires a hybrid schedule and will be based in our New York City office (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.
 
 
 </li>
 </ul>
 The Social Media Partnerships Manager will own and execute high-impact branded social campaigns from concept through publication. Reporting into the Social Partnerships lead, this role blends creative production, client services and operational oversight in a fast-moving, performance-driven environment.
 
 
 This is a role designed for someone who can confidently run campaigns independently, manage multiple workstreams at once and contribute meaningfully to revenue growth. There is a clear path toward Senior Manager based on performance and leadership impact.
 
 
 For The Points Guy website click here. Curious how The Points Guy fits into Red Ventures? Click here.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Campaign Ownership &amp; Production
 </li>
 <ul>
 <li>
 Lead end-to-end execution of branded social campaigns across Instagram, TikTok, YouTube Shorts and emerging platforms.
 </li>
 <li>
 Manage timelines, approvals, asset delivery and cross-functional coordination from kickoff through post-campaign reporting.
 </li>
 <li>
 Write and edit scripts that translate partner messaging into platform-native storytelling tailored to the TPG audience.
 </li>
 <li>
 Direct on-camera talent and ensure final deliverables align with TPG&rsquo;s editorial voice and brand standards.
 </li>
 <li>
 Oversee post-production, working closely with freelance editors and internal video teams to ensure creative quality and timely delivery.
 </li>
 <li>
 Appear as on-camera talent in partnerships videos as needed.
 </li>
 <li>
 Capture content in the field when needed, including travel shoots and on-location production.
 </li>
 </ul>
 <li>
 Client &amp; Cross-Functional Collaboration
 </li>
 <ul>
 <li>
 Serve as a client-facing lead on select campaigns, confidently running calls and managing feedback.
 </li>
 <li>
 Partner closely with Sales, Editorial, Video, Marketing and Analytics teams to execute seamless, high-performing campaigns.
 </li>
 <li>
 Support pre-sale ideation and RFP concepting in collaboration with senior leadership.
 </li>
 <li>
 Maintain organized campaign documentation and workflows to ensure scale and efficiency.
 </li>
 </ul>
 <li>
 Performance &amp; Growth
 </li>
 <ul>
 <li>
 Track campaign performance, surface insights and apply learnings to future executions.
 </li>
 <li>
 Identify opportunities for creative testing, production optimization and format innovation.
 </li>
 <li>
 Contribute to overall social partnerships revenue growth by ensuring consistent, premium execution that drives retention and upsell opportunities.
 
 </li>
 </ul>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 5-7+ years of experience in social media, branded content, agency production or client services.
 </li>
 <li>
 Strong short-form video instincts and deep understanding of platform-native storytelling.
 </li>
 <li>
 Comfortable writing scripts, directing talent and overseeing edits.
 </li>
 <li>
 Highly organized with the ability to manage multiple campaigns simultaneously without sacrificing detail.
 </li>
 <li>
 Confident in client-facing environments and able to navigate feedback with clarity and professionalism.
 </li>
 <li>
 A strategic thinker who understands how creative execution connects to revenue outcomes.
 </li>
 <li>
 Experience in travel, finance or performance-driven media is a plus.
 
 
 </li>
 </ul>
 
 Compensation
 
 
 
 New York City Total Cash Compensation Range: $70,000 - $112,500 per year
 
 
 
 Actual compensation varies based on location, experience, and qualifications.
 
 
 
 Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.
 
 
 <ul>
 <li>
 Health Insurance Coverage (medical, dental, and vision)
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Short and Long-Term Disability Insurance
 </li>
 <li>
 Flexible Spending Accounts
 </li>
 <li>
 Holiday Pay
 </li>
 <li>
 401(k) with match
 </li>
 <li>
 Employee Assistance Program
 </li>
 <li>
 Paid Parental Bonding Benefit Program
 </li>
 <li>
 Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That&rsquo;s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.
 
 
 </li>
 </ul>
 
 Who We Are
 
 
 
 Red Ventures is a global portfolio of high-growth companies &mdash; spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth &amp; Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.
 
 
 At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.
 
 
 Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.
 
 
 We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.
 
 
 If you are based in California, we encourage you to read this important information for California residents linked here.
 
 
 #TPG
 
 
 At Red Ventures, we believe in real human connection. That&rsquo;s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like &ldquo;redventurescareer.com.&rdquo; We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com&mdash; if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.
 
 
 For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you&rsquo;ve been targeted, feel free to report it to your local authorities. Stay safe out there!
 
 
 Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice
 
 
 Questions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.
 
 
</div>

Social Media Partnerships Manager | The Points Guy

Center for Urban Community Services

<div><div>The Center for Urban Community Services, (CUCS), is an acclaimed human services organization and one of the nation's largest providers of housing and social services. CUCS is a leader in implementing new practices, sharing knowledge and assisting in shaping local, state and national strategies, so that persons who are homeless, low-income, living with mental illness, or have other special needs can live successfully in the community.</div> 
<div></div>
<div></div>
<div>CUCS invites applications for a case management position at the Street Outreach Program. CUCS is the lead support agency in the Manhattan Outreach Consortium (MOC) that uses the Housing First model. MOC is a coalition of neighborhood-based organizations working together to permanently house homeless people living on Manhattan streets.</div> 
<div></div>
<div></div>
<div>The Case Manager provides a full range of direct services to clients living on the streets and pursuing permanent housing. The Case Manager will work within an interdisciplinary team focusing on moving people off the streets of Upper Manhattan into permanent housing and successfully reintegrating into their communities. The Case Manager&rsquo;s responsibilities will include outreach to clients living on the street as well assisting their caseload with obtaining permanent housing, helping clients live full and satisfying lives in the community, helping their team and program to function well and meeting their contractual obligations including achieving contracted housing placement goals, and striving as appropriate to their role, to fulfill the CUCS programs&rsquo; core purpose, core values and vision statements.</div> 


Success in this role requires strong relationship-building skills, sound judgment, effective crisis intervention, and a commitment to empowering clients through strengths-based, trauma-informed services. 


Essential functions include, but are not limited to:
<ul><li>
Develop and maintain collaborative, professional relationships with clients while creating, implementing, and regularly updating individualized service plans that reflect each client's strengths, goals, and needs.</li><li>
Conduct ongoing assessments and monitor client progress, adjusting service plans as appropriate to support long-term stability and recovery.</li><li>
Coordinate comprehensive services and referrals to address housing, healthcare, behavioral health, substance use, employment, education, financial, and social service needs.</li><li>
Assist clients with obtaining and maintaining public benefits by completing applications, coordinating appointments, monitoring renewals, and advocating with federal, state, and local agencies.</li><li>
Support clients in securing and maintaining permanent housing, including housing searches, application completion, move-in coordination, landlord communication, annual recertifications, apartment inspections, and tenancy preservation.</li><li>
Provide crisis intervention, institutional visits, discharge planning, and coordination with hospitals, shelters, emergency responders, and other community providers.</li><li>
Deliver services both onsite and throughout the community, including home visits and accompanying clients to medical appointments, housing interviews, court appearances, benefits offices, schools, job interviews, and other essential appointments.</li><li>
Facilitate individual and group services, including recreational activities, psychoeducational groups, evidence-based interventions, and wellness programming.</li><li>
Support clients with activities of daily living, including personal care, housekeeping, laundry, hoarding mitigation, pest remediation, donation coordination, and maintaining safe living environments.</li><li>
Support new client admissions by assisting with orientation, distributing essential household items, processing belongings through the PackTite system, and assisting with bed bug remediation when necessary.</li><li>
Maintain timely, accurate, and comprehensive documentation, including progress notes, assessments, Individualized Living Plans (ILPs), benefit documentation, and other required records in accordance with agency, regulatory, and funder requirements.</li><li>
Maintain required monthly client contact standards and ensure all services are delivered in compliance with agency policies, licensing requirements, and contractual obligations.</li><li>
Protect client confidentiality and uphold all ethical, professional, and regulatory standards.</li><li>
Participate in required trainings, team meetings, supervision, and professional development activities.</li><li>
Perform other duties as assigned.</li><li>
Please note: Specific responsibilities may vary based on program assignment, funding requirements, and client population.</li></ul><div>
A valid drivers license is required.</div>
<div>Four 12am-5am shifts per year are required for quarterly counts.</div>
<h3 class="jobSectionHeader">Education &amp; Experience</h3>
<ul><li>Case Manager I: High School Diploma or equivalent and two (2) years of relevant work experience (Non-HASA funded sites only).</li><li>
Case Manager II: Bachelor's Degree; or High School Diploma or equivalent and four (4) years of relevant work experience.</li><li>
Case Manager III: Bachelor's Degree and two (2) years of relevant work experience; or BSW and one (1) year of relevant work experience; or High School Diploma or equivalent and six (6) years of relevant work experience.</li><li>
Case Manager IV: Bachelor's Degree and four (4) years of relevant work experience; or BSW and three (3) years of relevant work experience; or High School Diploma or equivalent and eight (8) years of relevant work experience.</li><li>
Case Manager V: Internal Only</li></ul>

Note: For applicants without a college degree, every 30 college credits earned may be substituted for one (1) year of relevant work experience. At HASA-funded sites, college credits may not be substituted unless the applicant has at least four (4) years of relevant work experience. Relevant experience must directly relate to the essential functions of this position. 

<h3 class="jobSectionHeader">
Knowledge, Skills &amp; Abilities</h3>
<ul><li>Demonstrated ability to provide services to specialized populations.</li><li>
Proficiency with Microsoft Office Suite and general computer applications.</li><li>
Strong verbal and written communication skills, with the ability to communicate clearly, professionally, and effectively with diverse audiences.</li><li>
Excellent organizational, time management, collaboration, and interpersonal skills.</li><li>
Ability to work independently while contributing effectively as part of a multidisciplinary team.</li><li>
Bilingual/multilingual language skills, as required or preferred by the assigned program.</li></ul>
<h3 class="jobSectionHeader">Physical Requirements</h3>
<ul><li>Ability to sit and stand for extended periods of time.</li><li>
Ability to walk, bend, reach overhead, grasp, push, pull, and perform routine physical movements.</li><li>
Ability to lift and move items weighing up to 30 pounds.</li><li>
Ability to walk up and down stairs (most agency locations are equipped with elevators).</li><li>
Ability to work primarily indoors in a standard office environment and operate standard office equipment. Some community-based programs may require working outdoors.</li><li>
Ability to read computer screens and written documents and accurately enter data into electronic systems.</li><li>
Ability to accompany clients using public transportation for extended periods.</li><li>
Ability to travel to various locations to provide client escort services.</li></ul>

Additional Requirements (as applicable to the position):
<ul><li>
Field-based position requiring travel throughout the five boroughs of New York City and, when necessary, locations outside of New York City.</li><li>
Valid driver's license with a satisfactory motor vehicle record (MVR).</li><li>
Ability to spend the full workday in the field.</li><li>
Ability to work in various weather conditions, including inclement weather.</li></ul>
Benefits We Offer:
<ul><li>
Annual Time Off Benefits: 17 days of PTO for new hires, 20 days of PTO after 1 yr of service, 27 days of PTO after 5 yrs of service, 10 Sick days, 3 personal days, 12 paid holidays</li><li>
Comprehensive medical, vision, and dental plans</li><li>
Employee Assistance Program (EAP)</li><li>
403(b) Retirement Plan</li><li>
Pre-tax savings plan (including Flexible Spending Accounts and Commuter Benefit Plan)</li><li>
Transit Subsidy</li><li>
Paid Family Leave; Short-Term Disability insurance</li><li>
Health Savings account</li><li>
Life insurance</li><li>
Tuition reimbursement</li></ul></div>

Case Manager

JPMorganChase

<div>JOB DESCRIPTION 
 
 
If you are customer focused, enjoy building relationships, and providing financial advice to Government Not-for-Profit clients, then a role as a Business Relationship Manager Senior Government Not-for-Profit is for you.
As a Business Relationship Manager (BRM) Senior Government Not-for-Profit in Business Banking, you'll manage existing client relationships and develop new business strategies focused on client selection. You'll provide an outstanding client experience, and maintain adherence to the regulatory, legal, and risk management frameworks unique to these client segments.
Job Responsibilities
<ul><li>Build collaborative internal and external relationships to provide the best in client advice and service, develop the business to ensure a seamless experience for the client who has multiple products and services</li>
<li>Serve as a trusted advisor to the client in delivering comprehensive and customized business banking products and solutions tailored to the financial needs and circumstances of Government Not-for-Profit clients</li>
<li>Manage a portfolio of clients; grow portfolio by prospecting for new clients and deepening relationships with existing clients</li>
<li>Manage credit opportunities within assigned portfolio up to $40 million</li>
<li>Utilize extensive referral networks and centers of influence to identify and pursue potential new clients, looking for ways to cultivate a long-term relationship</li>
<li>Build relationships by calling on existing clients to truly understand their organizations/institutions and analyze product and service growth opportunities and ensure profitability of Government Not-for-Profit portfolio</li>
<li>Protect the firm by following sound risk management protocols and adhering to regulatory requirements</li>
</ul>Required qualifications, capabilities, and skills
<ul><li>Minimum of 8 years' experience in business banking relationship management role or related business lending experience</li>
<li>Bachelor's degree in Finance or related field, or equivalent work experience</li>
<li>Knowledge of the unique requirements, laws, regulations, and risk management for Government Not-for-Profit client base; familiarity with the formal Request For Proposal process and due diligence</li>
<li>Able to identify innovative solutions to best serve client and/or manage risk</li>
<li>Demonstrate seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches segment trends and outcomes to anticipate client needs and present proactive solutions</li>
<li>Strong current business network; viewed as a leader in community organizations such as Chambers of Commerce, Non-Profit boards</li>
</ul>Preferred qualifications, capabilities, and skills
<ul><li>Expert knowledge of business, credit underwriting with commercial credit training.</li>
</ul>ABOUT US 
 
 
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans 
 
 
ABOUT THE TEAM 
 
 
<div>Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction. 
</div><div></div> 
<div>Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.</div></div>

Business Relationship Manager Senior Not for Profit- Vice President

Princeton10

<div><div>We are looking for an experienced Associate Director, Social Analytics to lead our analytics team and help clients turn complex data into meaningful business decisions. You will play a pivotal role in shaping our analytics practice by developing talent, establishing scalable processes, and delivering strategic insights that drive client success and business growth. You will partner closely with Client Services and technical teams to build strong client relationships, identify opportunities for innovation, and ensure analytics You will report to the Head of Marketing Analytics.

This role is open to fully remote candidates in the United States. Travel will be required up to 5% to client sites.
</div>
<h3 class="jobSectionHeader">Responsibilities</h3><div>

Client Partnership &amp; Business Growth
<ul>
<li>Build trusted relationships with clients by serving as a strategic analytics partner and translating complex data into clear, actionable recommendations.
</li>
<li>Partner closely with Client Services and technical teams to deliver integrated analytics solutions that align with client goals.
</li>
<li>Present insights and recommendations with confidence, helping clients understand performance, identify opportunities, and make data-driven decisions.
</li>
<li>Identify opportunities to deepen client partnerships, contribute to account growth, and support new business initiatives.
</li>
</ul>Analytics Strategy &amp; Delivery
<ul>
<li>Develop measurement strategies, reporting frameworks, and performance insights that help clients make informed business decisions.
</li>
<li>Balance strategic thinking with hands-on analytics work, providing guidance on complex client challenges and ensuring high-quality deliverables.
</li>
<li>Drive innovation by identifying opportunities to automate reporting, improve workflows, and scale analytics capabilities.
</li>
<li>Champion best practices that strengthen data quality, reporting consistency, and operational excellence.
</li>
<li>Identify opportunities to leverage AI, automation, and emerging technologies to improve efficiency, reporting, and client value.
</li>
</ul>People Development &amp; Operational Excellence
<ul>
<li>Own the performance, development, and operational success of the analytics team.
</li>
<li>Lead analytics operations, including resource planning, team prioritization, workload management, and continuous improvement of delivery processes.
</li>
<li>Monitor utilization, delivery quality, and profitability while partnering with leadership on staffing and growth planning.
</li>
<li>Establish scalable team processes, reporting cadences, and best practices that improve consistency, efficiency, and quality across the analytics function.
</li>
<li>Set clear expectations, provide ongoing feedback, and support the professional growth and success of your team.
</li>
<li>Partner with cross-functional teams to strengthen collaboration and continuously improve how analytics supports the business.
</li>
</ul></div><h3 class="jobSectionHeader">Requirements</h3><ul>
<li>Bachelor&rsquo;s degree in a related field plus 9 years of relevant experience; at least 3 years of experienceleading a team</li>
</ul>
<ul><li>Demonstrated success leading analytics teams in an agency, consulting, or other fast-paced professional services environment.
</li>
<li>Familiarity with social listening tools
</li>
<li>Strong experience with digital analytics tools such as Google Analytics, Google Tag Manager, and Looker and/or Tableau.
</li>
<li>Proven ability to communicate complex data through compelling storytelling and build trusted client relationships.
</li>
<li>Experience developing scalable analytics processes and driving continuous improvement.
</li>
<li>Healthcare agency or life sciences experience is preferred.
</li>
</ul><div>We provide base salary, bonus and benefits to our employees.</div><div>

Interested in working with us? Apply online today.

Not an agency*

The layer-laden teams. The prehistoric processes. The impersonal, ego-driven dog-and-pony shows. Take what you think you know about agencies and burn it. P10 was born of the idea that if something isn&rsquo;t working&mdash;or could work better&mdash;change it. And that&rsquo;s exactly what we did. We know that what we&rsquo;re not makes us who we are. And we&rsquo;re not just another agency. We are people driven by a palpable passion and purpose, felt by our clients from the very first conversation.
P10 brings together a team of diverse, remote-only seasoned professionals to deliver exceptional value for our clients. Dare to do something different - join us.
</div>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div>

Associate Director, Social Analytics

mLabs

<div>Location: New York; London
On-site | Full-time
Compensation: Base: $100K &ndash; $180K
Our client is a fast-growing, venture-backed technology and services company backed by top-tier investors (including Y Combinator, Atomico, and Eurazeo) with over $15M in funding. Operating within a high-value industry, the client provides end-to-end operational and AI-enabled infrastructure solutions that help partners achieve significantly faster processing times, superior service quality, and optimized economics.
The client is seeking a high-caliber Founding Account Manager to join the team in either their New York City or London office. This is an on-site, high-intensity role designed for a commercially minded, relationship-driven professional looking to own key accounts end-to-end. Working closely with executive leadership, the Founding Account Manager will serve as the primary internal quarterback for strategic accounts, driving onboarding, client retention, account expansion, and cross-functional operational execution.
Key Responsibilities<ul><li>
Lead Onboarding and Go-Live Execution: Build structured implementation plans, manage project timelines, and coordinate cross-functional resources to ensure seamless client launches.</li><li>
Cross-Functional Coordination: Collaborate closely with Operations, Claims, and Product teams to resolve issues rapidly, unblock bottlenecks, and maintain strong client trust.</li><li>
Account Governance &amp; Cadence: Drive executive updates, oversee SLA compliance, manage escalation pathways, and build tailored account success plans.</li><li>
Risk Mitigation &amp; Retention: Identify delivery risks early, proactively de-escalate potential issues, and secure ongoing renewals and referenceable client relationships.</li><li>
Revenue Expansion: Identify and close upsell and cross-sell opportunities across new lines, geographic regions, volume tiers, and program expansions.</li><li>
Process Optimization: Translate operational learnings into scalable, repeatable playbooks, frameworks, and team routines to support long-term growth.</li></ul> 

Requirements 
<ul><li>
Experience: 5 to 10 years of experience in high-touch, relationship-driven Account Management within B2B core infrastructure, enterprise software, or complex operational services. (Note: Pure Customer Success experience will not be considered for this position).</li><li>
Deal Size: Proven track record of managing enterprise accounts valued at $150k+ Annual Contract Value (ACV).</li><li>
Target Achievement: Demonstrated history of hitting or exceeding revenue and performance targets within the past 12 months.</li><li>
Industry Background: Relevant background in InsurTech, FinTech (B2B/B2B2C), RegTech, PropTech, ConstructionTech, LegalTech, Logistics, Manufacturing, or Government Tech sectors. Knowledge of insurance industry mechanics or third-party administration is a strong plus.</li><li>
Career Stability: Stable employment trajectory, with no more than 3 job moves within the past 5 years.</li><li>
Location &amp; Work Authorization: Must be based in (or willing to relocate to) London or New York City, with full legal authorization to work in the UK or US without requiring current or future sponsorship.</li><li>
Workplace Preference: Ability and willingness to work fully on-site in a high-intensity, high-output office environment.</li></ul> 

Benefits 
<ul><li>
Competitive base compensation exceeding industry standard benchmarks.</li><li>
Quarterly performance bonus structure (up to 15% of quarterly salary).</li><li>
Early-stage equity participation package (stock options).</li><li>
Comprehensive medical insurance coverage.</li><li>
Retirement benefits, including a 401(k) with a 5% employer match (US) or employer pension contributions (UK).</li><li>
Fast-tracked career progression opportunities within a rapidly scaling organization.</li></ul> 
Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search.
Commitment to Equality and Accessibility:
At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city.
MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd&rsquo;s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.</div>

Founding Account Manager

Man Group

<div><div>About Man Group

Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent.

Headquartered in London, we manage $253.6 billion* and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Further information can be found at www.man.com

At Man Group, we respect your privacy and we are committed to protecting and safeguarding your Personal Data. We have developed policies and processes which are designed to provide for the security and integrity of your Personal Data. We are committed to Processing your Personal Data fairly and lawfully, and being open and transparent about such Processing. For further information on how we process your data, please see the privacy notice for applicants here.
<ul><li>As at 30 June 2026</li></ul></div><h2 class="jobSectionHeader">
Purpose of role</h2>

Serve as a welcoming and reliable point of contact for the office, working collaboratively as part of a global, multidisciplinary workplace management team to deliver a seamless and positive experience for colleagues and clients alike.

Provide thoughtful, high-quality support to the CRES Manager, the wider CRES team, and local leadership across all aspects of workplace services, including reception, catering and hospitality, mail, stationery, office maintenance, waste management, security etc. Ensure day-to-day office needs are handled with care, professionalism, and a strong sense of responsiveness.

Support the delivery of local Health &amp; Safety requirements, such as office risk assessments, first aid and fire warden coordination, and life safety equipment checks, helping to ensure Man Group remains fully compliant with regulatory standards and aligned with global best practice at all times.

Specific responsibilities

Reception and Office Services
<ul>
<li>Welcome clients and visitors, ensuring a professional and high-quality guest experience.</li>
<li>Coordinate hospitality, catering, and meeting room setup for external meetings.</li>
<li>Support basic VC/AV setup for client meetings as needed.</li>
<li>Manage office supplies, including post, print, and stationery.</li>
<li>Maintain catering supplies for tea points, meetings, and events.</li>
<li>Handle switchboard calls, directing enquiries appropriately.</li>
<li>Support the CRES Manager with access pass issuance and related reconciliations in line with agreed processes.</li>
<li>Help coordinate and oversee third-party contractors &mdash; including cleaning, catering, pest control, landscaping, waste management, office maintenance, and access control &mdash; liaising with building management as required.</li>
<li>Receive and distribute incoming and outgoing mail.</li>
<li>Provide general support to the CRES Manager in the day-to-day running of the office.</li>
</ul>
Health &amp; Safety
<ul>
<li>Support the CRES Manager in maintaining a safe working environment, including carrying out routine checks.</li>
<li>Maintain accurate records for first aiders, fire wardens, and PEEPs.</li>
<li>Ensure first aid boxes are accessible, visible, and regularly stocked.</li>
<li>Assist with compliance on fire evacuation procedures and local regulations.</li>
<li>Support the reporting process for accidents, incidents, and near misses.</li>
<li>Maintain a log of all personal DSE equipment issued to staff.</li>
</ul>
Moves &amp; Changes
<ul>
<li>Support the CRES Manager with desk moves, changes, and related logistics.</li>
<li>Assist with ad hoc requirements such as desk booking, locker allocations, and artwork.</li>
</ul>
Event Management
<ul>
<li>Help coordinate office events, including seasonal gatherings such as summer and winter parties.</li>
<li>Support d&eacute;cor and theming for relevant initiatives (e.g. Pride), aligning with global offices where appropriate.</li>
</ul>
Financial
<ul>
<li>Raise and/or approve purchase orders.</li>
<li>File quotes and supporting documentation accurately within the relevant shared folders.</li>
<li>Maintain data logs and records as required.</li>
</ul>
Administration &amp; Communications
<ul>
<li>Communicate office and CRES updates via email, Slack, and other channels as needed.</li>
<li>General support as required</li>
</ul>
Technical Competencies
<ul>
<li>University degree preferable</li>
<li>Reception and or client facing experience</li>
<li>Ability to multitask and remain calm under pressure.</li>
<li>Encourage collaboration and team working</li>
<li>Good understanding and awareness of Health &amp; Safety</li>
<li>Excellent written and verbal communication skills</li>
<li>PC literate proficiency in MS Outlook with mid to excellent level MS Excel and PowerPoint skills</li>
<li>Personable and able to develop relationships at all levels in the organisation with particular emphasis on customer service excellence</li>
<li>Relevant experience with Corporate Services or Client facing experience (preferred)</li></ul><div> 
Inclusion, Work-Life Balance and Benefits at Man Group 
You'll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you'll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry. Learn more at www.man.com/diversity. 
 
You'll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Like all our people, you'll receive two annual 'Mankind' days of paid leave for community volunteering.

Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance.

Equal Employment Opportunity Policy

Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws.

Man Group is a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact TalentAcquisition@man.com.</div></div>

Receptionist | Administrative Assistant

Protiviti

<div>JOB REQUISITION
New York Technology Audit &amp; Advisory (Financial Services) Manager
LOCATION
NEW YORK CITY
ADDITIONAL LOCATION(S)
JOB DESCRIPTION
<div><div>You Belong Here
</div><div>The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture . We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver.
 
 
At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success . Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm . 
</div><div>Where We Need You:
</div><div>Protiviti is looking for a Technology Audit &amp; Advisory Manager to join our growing Financial Services team . 
</div><div>Protiviti&rsquo;s Financial Services practice is widely recognized as a leading provider of consulting services across the three lines of defense for financial institutions. We empower our clients to be more effective and efficient in a way that is risk-sensitive, regulatory compliant, well controlled, and enabled by leading technologies. 
</div><div>What You Can Expect:
</div><div>As a M anager , you&rsquo;ll partner with our clients to solve complex business problems and provide impactful advice and solutions. You&rsquo;ll develop lasting relationships with client personnel and further these relationships through quality product delivery. You&rsquo;ll foster a network within the business community and serve as an ambassador of Protiviti in the market. Y ou will also be a mentor, trainer, and coach to Consultants and Senior Consultants a s you facilitate the successful completion of project work plans. By focusing on clients and engagements in the financial services industry, you&rsquo;ll partner with highly regulated clients and deepen your expertise in financial services regulations. 
</div><div>At Protiviti, Technology Audit &amp; Advisory focuses on:
</div><div><ul><li>Helping clients better manage risks associated with their use of technology, protecting and enhancing enterprise value.
</li><li>Innovation: identifying solutions to client problems related to technology, helping them to rethink how technology processes are managed by incorporating AI and automation.
</li><li>Technology enablement: Incorporating analytics, AI, automation and other new tools and methods in the execution of audit work for our clients, enabling a deeper, broader, more efficient, and more insightful analysis of our clients&rsquo; technology risks.
</li><li>Staying current: We support a broad set of potential certifications and related trainings for our team, equipping our technology audit organization to stay at the forefront of emerging risks and trends.
</li></ul>C onsultants in Technology Audit &amp; Advisory work with clients to assess, identify risk, advise, and consult on different technology-related topics, including:
</div><div><ul><li>Cybersecurity
</li><li>Cloud Assurance
</li><li>Project Risk Advisory
</li><li>Technology Risk Management and Assessment
</li><li>IT General Controls (ITGC)
</li><li>AI and Data Governance
</li><li>Data Privacy
</li><li>Technology Regulations
</li><li>Enterprise Applications
</li><li>Technology Resilience
</li><li>IT Sarbanes-Oxley Compliance
</li><li>Emerging Technologies
</li><li>2 nd Line Controls Governance
</li><li>Technology Enablement 
</li></ul></div></div><div><div>What Will Help You Be Successful:
</div><div><ul><li>You enjoy identifying areas of business and technology risk, and opportunities to improve efficiency, increase performance, and help clients better utilize all technologies.
</li><li>You are motivated to learn and interested in all things related to data and technology, including the latest trends and developments.
</li><li>You are passionate about build ing relationships with clients and providing exceptional experiences.
</li><li>You have an inherent interest in project management and team leadership.
</li><li>You promote a positive team culture that fosters open communication among all engagement team members.
</li><li>You create development opportunities for others , including participating in the creation and rollout of training, and ways for your team to improve our clients and communities.
</li><li>Y ou have interest in participating in the preparation of client proposals and strategies to win new business.
</li><li>You have i nterest in working with a diverse portfolio of clients across the financial services industry.
</li><li>You are versed in leveraging AI to enhance personal productivity as well as internal audit and SOX activities, including planning, fieldwork and reporting. 
</li></ul></div></div><div><div>Do Your Talents Include the Following?
</div><div>Demonstrated experience with :
</div><div><ul><li>IT audit methodologies and developing necessary audit deliverables, including process flows, work programs, audit reports, and control summaries.
</li><li>Commonly used internal control frameworks, including COBIT, ISO 27001, NIST CSF, CIS, ITIL, etc.
</li><li>Sarbanes-Oxley Act provisions and methodologies for achieving compliance, in particular the technology implications and requirements.
</li><li>Financial service s industry regulations and hands-on industry knowledge.
</li></ul></div><div>A passion for :
</div><div><ul><li>The latest trends and developments in data and technology, including high-growth topics of cybersecurity, cloud, data governance, privacy, analytics, enterprise applications (e.g., SAP, Oracle, Workday, Salesforce, Microsoft Dynamics etc.), disaster recovery, systems development methodologies etc.
</li><li>Analytics and technology enablement (automation, AI/ML etc.).
</li><li>Evaluating, summarizing, organizing, and interpreting data.
</li><li>Establishing and cultivating business relationships and a professional network , including with senior executives .
</li><li>Ability to translate and communicate technology topics and audit issues to client personnel, including executives.
</li><li>Leadership and direct supervisory experience of teams including conducting performance appraisals, mentoring and coaching , oversight and review of work, coordination across teams, and understanding how to motivate. 
</li></ul></div></div><div><div>Your Educational and Professional Qualifications:
</div><div><ul><li>Bachelor&rsquo;s degree in a relevant discipline (e.g., Accounting, Finance, Information Technology, Cybersecurity, or b usiness- r elated f ield).
</li><li>5 + years working in technology audit, consulting, assurance services, risk and control programs, or related field, either in professional services or within the financial services industry.
</li><li>Proficiency in Microsoft Office suite applications with specific emphasis on Word, Excel and PowerPoint. Secondary emphasis on Visio and Access.
</li><li>Proficiency in PowerBI , Tableau, Alteryx, SQL, Python, and/or RPA Solutions a plus .
</li><li>Professional c ertification such as CIA, CRMA, CISA, CISM, CISSP, or similar strongly preferred. 
</li></ul></div><div>Our Hybrid Workplace
</div><div>Protiviti practices a hybrid model, which is a combination of working in person with a purpose and working remotely. This model creates meaningful experiences for our people and our clients while offering a flexible environment. The ratio of remote to in-person requirements varies by client, project, team, and other business factors. Our people work both in-person in local Protiviti offices and on client sites, which can include local or out-of-state travel based on our projects and client requests and commitments . 
</div></div>Starting salary is based on a full-time equivalent schedule. Placement in the range is dependent upon experience, skills and geographic work location. Below is the salary range for this job.
$114,000.00 - $182,000.00
Our annual bonus plan provides eligible employees additional cash and/or discretionary stock compensation opportunities. Below is the bonus target opportunity for this job.
12%
The total cash range is estimated from the sum of the base salary range plus the bonus target opportunity. Below is the estimated total cash range for this job.
$127,680.00 - $203,840.00
Employees are eligible for medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and short/long term disability. We offer eligible employees a company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions. We provide Choice Time Off (CTO) for vacation, personal needs, and sick time. The amount of (CTO) varies based on years of service. New hires receive up to 20 days of CTO per calendar year. Protiviti also recognizes up to 11 paid holidays each calendar year.
 
 
Learn more about the variety of rewards we offer at Protiviti at https://www.protiviti.com/sites/default/files/2026-01/2026_u.s._benefit_highlights.pdf .
Any benefits outlined are part of our reward offerings for full-time employees in the U.S. Your Open Enrollment materials, insurance contracts, plan documents and Summary Plan Descriptions together comprise the official plan document which legally governs the administration of your benefit plans. Protiviti reserves the right to terminate or amend your benefit plans in any way and at any time.
Protiviti is an Equal Opportunity Employer. M/F/Disability/Veteran
As part of Protiviti&rsquo;s employment process, any offer of employment is contingent upon successful completion of a background check.
Protiviti is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.
In your email please include the following:
<ul><li>The specific accommodation requested to complete the employment application.
</li><li>The location(s) (city, state) to which you would like to apply.
</li></ul>For positions located in San Francisco, CA: Protiviti will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
For positions located in Los Angeles County, CA: Protiviti will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Protiviti is not registered to hire or employ personnel in the following states &ndash; West Virginia, Alaska.
Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.
JOB LOCATION
NY PRO NEW YORK CITY</div>

New York Technology Audit & Advisory (Financial Services) Manager

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