case manager

community manager

account coordinator

account manager

care manager

client services manager

Volunteers of America- Greater New York, Inc.

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.
 
We are in search of new talent in the following position…
 
Position: Case Manager
 
The Case Manager is a key provider of services within Volunteers of America’s Case Management Model. The Case Manager works with the client to assess their strengths and needs, plan a course of action, link the client to services, counsel the client and monitor progress. S/he must assure that clients receive appropriate, competent and professional information and advice, referrals and advocacy services to achieve successful outcomes. May include supervision of direct care staff.
 
Empower Residence is a 24/7 transitional housing program for women, operating under HRA/DSS guidelines. As an enhanced shelter, we support residents facing challenges such as mental health needs, substance use, unemployment, and poverty. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/services/housing
 
Location: New York, NY 10023
 
Minimum Qualifications: 
<ul>
<li>Associate's degree or 60 college credits courses in Human Services field, or High School Diploma or GED with 2 years of relevant shelter experience.</li>
<li>The position also requires a demonstrated ability in verbal and written communication, including basic computer skills.</li>
</ul>
Case Manager Principal Responsibilities: 
1. Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs.
 2. Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings goals. Update the plan with the client as required.
 3. Meet regularly with the client to assist him/her in obtaining needed services/benefits to achieve their individual service plan goals. Provide supportive counseling to strengthen his/her ability to make appropriate life decisions.
 4. Document case management activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities.
 
We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:
 
<ul>
<li>Medical, Dental, & Vision Coverage</li>
<li>Prescription Coverage</li>
<li>Life Insurance</li>
<li>Retirement Plan</li>
<li>Tuition Reimbursement</li>
<li>Paid Time Off, including a Paid Birthday Holiday</li>
</ul>
And much more!
 
Please note: Benefits for part-time employees may vary.
 
To learn more about VOA-Greater New York, copy and paste this link into a browser: https://www.voa-gny.org/about
 
VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!

Case Manager

CBRE

Global Workplace Solutions (GWS) - Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability resulting in an agile and efficient service delivery. In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.
 
About the Role: 
As a CBRE Account Manager , you will oversee a small to medium-sized team responsible for delivering all client commitments within the Healthcare sector.
 This is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization’s goals and strategies. What You’ll Do:
 Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
 Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
 Consult with sales professionals to define basic project requirements. Investigate various approaches to attain end results. Inform the organization of potential risks and implement action plans to address them.
 Assist with the coordination of resources needed to service projects and build strategic operational plans.
 Responsible for the management of sales, and relationships with small to medium-sized clients. Identify new sales opportunities and improvements within existing accounts.
 Monitor service level performance to ensure client service levels are met and exceeded. Present findings to Sr. Management.
 Prioritize open issues and tasks, working closely with both internal and client cross-functional teams. Serve as a point of contact for key systems and processes for projects.
 Manage expectations of the client and project team regarding the scope of work and responsibilities. daily performance and ongoing delivery against contractual obligations
 Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
 Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
 Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes. What You’ll Need:
 Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
 Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
 Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
 Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
 In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
 Extensive organizational skills with a strong inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
 Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
 
New York Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Account Manager position is $97,400 annually and the maximum salary for the Account Manager position is $130,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.
 Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
 
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

Account Manager

OSTTRA

Job Overview
 
The Senior Client Service Associate is dedicated to supporting our new and existing customers to ensure they receive the maximum benefit of their OSTTRA services. This position focuses on providing application and technical support for our Global client base. The ideal candidate will possess strong client focus, excellent communication and organizational skills, and demonstrate advanced expertise in their field. The role requires working directly with OSTTRA customers as well as internal projects, onboarding, and development teams. This is a client-facing role; as such, the ideal candidate works well under pressure while keeping client needs paramount. The primary purpose of this role is to contribute as a senior member of the support team in New York, align with the global approach, optimize processes, and help deliver top level support to our clients.
 Key Responsibilities Include
 <ul>
<li>Act as a primary point of contact for key clients, building and maintaining strong relationships.</li>
<li>Monitor Salesforce queues to ensure all cases are addressed promptly and professionally.</li>
<li>Troubleshoot and resolve complex client issues, ensuring high levels of client satisfaction.</li>
<li>Develop an in-depth understanding of the fintech platform, products, and services.</li>
<li>Align with global strategies and contribute to a unified client service approach.</li>
<li>Identify and recommend process enhancements to improve client experience and operational efficiency.</li>
<li>Analyze client service metrics to identify trends and opportunities for improvement.</li>
<li>Serve as a resource for junior team members, offering guidance and expertise.</li>
<li>Collaborate with internal teams to ensure timely and efficient problem resolution.</li>
<li>Participate in and contribute to special projects, pilots, or initiatives aimed at enhancing client services.</li>
</ul>
Qualifications Include, But Are Not Limited To
 <ul>
<li>7-10 Years Experience in Financial technology services and/or banking</li>
<li>BA/BS in Business, Finance, Economics or Computer Science preferred</li>
<li>Excellent communications skills and experience dealing with clients at various levels. Knowledge of trade life cycles with middle and back office experience</li>
<li>Experience working with OSTTRA services (MarkitWire, OSTTRA Trade Manager, TradeServ) is a big bonus.</li>
<li>Ability to work under pressure to resolve client issues including those which are novel to the team</li>
<li>A proven track record in managing multiple stakeholders, often at the senior leadership level, both internally and client facing</li>
<li>Hands on technical experience utilising database tools and an understanding of common transport protocols including MQ, Email, FTP and SFTP.</li>
<li>Experience working in Windows, Unix, and Linux environments and proficiency using MS Office suite.</li>
<li>Ability to work flexible hours / shifts.</li>
<li>Ability to work both independently and within a team to follow through on issues from beginning to end.</li>
</ul>
Location: New York, US
 Salary: 95,000 - 115,000 / annual gross salary
 
Our benefits include: 
<ul>
<li>Health & Wellness: Health care coverage designed for the mind and body.</li>
<li>Flexible Downtime: Generous time off helps keep you energized for your time on.</li>
<li>Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.</li>
<li>Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.</li>
<li>Family Friendly Perks: It’s not just about you. OSTTRA has perks for your partners and little ones, too, with some</li>
<li>best-in class benefits for families.</li>
</ul>
About OSTTRA
 
Launched in 2021, OSTTRA unites four businesses that have been at the heart of post-trade evolution and innovation for over 20 years: MarkitServ, Traiana, TriOptima and Reset.
 With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows – from trade capture at the point of execution, through portfolio optimisation, to clearing and settlement.
 Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets. Learn more at www.osttra.com.

Senior Client Service Associate

Adobe

Our Company
 At Adobe, we’re transforming the world. How? We provide people with tools to bring their ideas to life and develop content that makes life more enjoyable and work more meaningful! We empower businesses and organizations to connect deeply with their customers. We craft the stunning content that streams across laptops, TVs, phones, and tablets daily—and we tap into the immense power of big data to help companies turn data into insight and insight into action by delivering the content people want most.
 We’re a company that understands that product innovation comes from people innovation, and that’s why we invest in encouraging leaders throughout the organization. If you’re passionate about leading from where you sit, join us.
 The Challenge
 The Senior Project Manager leads client-focused initiatives to implement Adobe Marketing Cloud solutions. Collaborating at multiple levels with the Adobe Global Services and Field Sales teams and various key customers and partners, this strategic role leads every phase of project planning. This covers defining the project scope, planning, monitoring timelines, and prioritizing resources. The position partners closely with the Adobe Delivery team to coordinate the technical implementation. The Senior Project Manager directly impacts revenue from Adobe customers and will collaborate as required to maintain a positive customer experience. This role requires strong multi-tasking ability, proactive and efficient communication, and the skill to bring up critical issues while providing solutions to customers.
 This role is preferred to be filled from an Adobe office. Desired locations include San Jose, San Francisco, and New York. There is some flexibility to also consider Chicago, Austin, Seattle, or McLean, VA.
 What You'll Do
 Work with customer(s) and Adobe Field and Services Sales teams to clearly define project scope, requirements, and integration points. Document these details as they relate to solution implementation.
 Coordinate project delivery process with key contributors to help manage scope and prepare change requests - including tasks, deliverables, achievements, resources, and estimated costs. Act as primary point of contact for the client(s) throughout the project lifecycle.
 Achieve customer happiness through successful delivery of defined project scope. Coordinate and communicate critical issues across Adobe – including Field Sales, the Services Customer Engagement, and Product teams.
 Manage administrative portions of project delivery from inception to closure.
 Collaborate with third-party subcontractors, vendors and technology partners as needed.
 Capture and communicate experiences in formal retrospectives - relaying guidelines, customer experience, and resource feedback to the larger Adobe Services Customer Engagement practice.
 Coordinate critical issues across Adobe including sales, custom services, and product organizations.
 Accurately forecast revenue, profitability, margins, bill rates and utilization across projects.
 Identifies partnership opportunities and capitalizes on “add-on” sales opportunities across projects.
 What You Need to Succeed
 Minimum 8 – 10 years of previous experience in a client-facing project management position, preferably within the Digital Marketing Cloud domain. This encompasses familiarity with Web Content Management, Rich internet applications, Web & Social Analytics, online Ad Targeting, and content Personalization solutions.
 8 – 10 years of demonstrated achievement in a software-focused PM position is strongly preferred. Previous experience as a project manager in a SaaS setting is required.
 Proven ability to understand the impact of technical changes and to articulate high level technical solutions to address business problems.
 Excellent problem-solving skills with a demonstrated ability to identify issues, resolve them quickly and know when to rely on internal resources to assist.
 An innovative thinker, collaborative business partner, who is well-organized and detailed with strong presentation and reporting skills is required.
 Professional demeanor, ability to interact with and lead diverse teams throughout Adobe, and communicating with client managers, directors, and VPs including CMOs and CXOs.
 Strong verbal, presentation and written communication skills as well as strong conflict resolution and negotiation skills.
 Deep understanding of custom software development processes and engagement strategies. Hands-on experience managing agile development projects is beneficial.
 Ability to manage in an environment of ambiguity with diverse collaborators.
 Ability to build positive relationships and generate opportunities for repeat business.
 Willingness to travel up to 60%.
 BS/BA degree required and MS/MBA or equivalent experience is a plus.
 Highly Desired
 Experience as Consulting Manager in a large consulting organization or Agency.
 Experience coordinating Agile development projects.
 Previous experience with Adobe Digital Marketing Solutions.
 Previous experience with Financial Force.
 Proven experience managing off-shore teams.
 PMP certification and Certified ScrumMaster is preferred.
 About Adobe
 Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
 
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
 
Let’s Adobe together
 At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture , focus on people, purpose and community , Adobe for All , comprehensive benefits programs , the stories we tell , the customers we serve, and how you can help us advance our mission of empowering everyone to create.
 
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
 
Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.
 
AI Use Guidelines for Interviews: 
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
 
At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience .
 
Expected Pay Range: Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $120,700 -- $218,100 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
 
In California, the pay range for this position is $150,600 - $218,100
 In New York, the pay range for this position is $150,600 - $218,100
 In Illinois, the pay range for this position is $134,800 - $195,250
 In Washington, the pay range for this position is $149,000 - $215,750
 
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
 
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
 
State-Specific Notices: 
California : 
Fair Chance Ordinances
 Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
 
Colorado: 
Application Window Notice
 
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
 
Massachusetts: 
Massachusetts Legal Notice
 It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Senior Program Manager (Client Services)

CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Brief Overview: 
Manages day-to-day execution of predefined and ad hoc engagements for pharmaceutical manufacturer clients. Serves as primary contact for delivery coordination and ensures high-quality, on-time execution aligned with product standards. 
Primary Job Duties &amp; Responsibilities:<ul><li>
Manages engagement timelines, deliverables, and client communications</li><li>
Translates product specifications into client-ready outputs and presentations.</li><li>
Coordinates cross-functional contributors across analytics, product, and operation</li><li>
Tracks engagement performance metrics and proactively mitigates risks</li><li>
Ensures adherence to defined scope and delivery standards</li><li>
Identifies process improvements to enhance scalability and efficiency</li><li>
Supports revenue growth through identification of additional client needs</li><li>
Provides guidance to Business Analysts to ensure analytical rigor and quality control</li></ul> 
Education<ul><li>
Bachelor's Degree required.(Business Administration, Data Science, Business Analytics, Informatics)</li><li>
Master's Degree preferred (MBA, Data Science, Business Analytics, Informatics)</li></ul> 
Prior Relevant Work Experience<ul><li>
6-8 years of experience in consulting, pharma services, data delivery, or client engagement leadership</li><li>
Experience managing external client relationships required</li></ul>
Pay Range
The typical pay range for this role is:
$106,605.00 - $260,590.00 
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company&rsquo;s equity award program. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul><li>
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li><li>
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li><li>
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li></ul>
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 04/16/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Sr Mgr, Solutions Delivery

Municipal Credit Union

<div></div><div>About MCU:
At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.
Our Mission:
To help hard-working New Yorkers build better tomorrows
Our Vision:
Be New York's most loved financial institution by helping our members build their best financial futures 
Responsibilities:
Specific duties include, but are not limited to, the following:<ul><li>Manage day-to-day operation of HD &amp; DT staff - scheduling, incidentals, provisioning</li><li>Steward Client Services processes - HD, DT, reporting</li><li>Host daily standups - ownership of report and improvements</li><li>Lead service desk service-delivery improvement program - conduct analysis of case traffic and devise responses and improvements</li><li>Coordinate support efforts with complimentary support teams</li><li>Serve as incident management coordinator and lead RCA reporting</li><li>Engage in outreach to constituent teams to gather information used for forecast future service-desk deliverables - continuously seek new ways to anticipate and meet constituent needs - conduct market research and surveys to gather feedback and formulate plans to improve service</li><li>Ownership of tracking system enhancement and evolution</li><li>Guide career growth of the team - recruit new staff and plan career paths for existing staff - create growth opportunities for staff</li><li>Ownership of the client asset tracking practice and system - ensure all equipment is tracked, updated and recovered over the items' lifecycle - maintain inventory of deployable equipment - coordinate ITAD</li><li>Lead 1st level monitoring and communications - build and maintain observability systems to detect and alert and respond as fast as possible</li><li>Coordinate and arbitrate enterprise Change Management - articulate the process, system and adherence, reporting and metrics.</li><li>Lead and manage the deployment of new branch locations, including end-user PC rollout and setup.</li><li>Manage Active Directory, Intune, Microsoft Teams, and Exchange Online within a Microsoft 365 environment.</li><li>Manage IT asset management, including inventory tracking, lifecycle management, and asset accountability.</li></ul>
Competencies:<ul><li>Experience and training for leading people and teams, scheduling.</li><li>ITIL practitioner.</li><li>Comfortable leading meetings.</li><li>Analytical skills and experience with process improvement</li><li>Diplomacy and customer service skills</li><li>Incident management skills, comfortable taking lead in pressure situations</li><li>Market research, data analysis</li><li>Experience with business process platforms, understands how to make changes to improve performance</li><li>Experience with recruiting, career planning, staff coaching</li><li>Understanding of purchase order and accounting practices around asset acquisition and tracking - Experience with asset tracking systems, tagging and trend analysis.</li><li>Experience with observability systems, understanding of metrics monitoring and alerting</li><li>Experience tracking and reporting on CM events.</li><li>Proven capability to manage and govern Active Directory, Intune, Microsoft Teams, and Exchange Online in a Microsoft 365 ecosystem.</li><li>Expertise in managing enterprise IT assets, including tracking, lifecycle control, and accountability across the asset lifecycle.</li></ul> 
Leadership Competencies:<ul><li>Proven ability to manage change</li><li>Capacity to take calculated risks and innovate</li><li>Experience in setting vision and strategy</li><li>Lead by example and encourage team in developing adaptability</li><li>Successful in communicating effectively</li><li>Prioritizes the development of others</li><li>Thinking that values diversity and difference</li><li>Proven ability to build and maintain relationships at all levels of the organization</li><li>Skilled at managing effective teams and work groups that default to action, are accountable, and take ownership of work</li></ul><div></div><div> 
Why you'll be a good fit:</div> 
Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you&rsquo;ll bring the following
Results - We are passionate about winning.
Agility - We proactively anticipate, respond and pivot to ensure MCU wins.
Integrity - We operate with the highest ethical standards and highest degree of honesty.
Belonging - We cultivate a culture of inclusion and teamwork.
Ownership - We take personal responsibility and hold ourselves accountable for the results. 
Why You&rsquo;ll Love Working Here:
The pay range for this position is between $113,000.00 - $145,000.00 annually. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for a discretionary bonus, 401(k) with an 6% employer match per pay period. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually. 
Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.
We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.</div><div></div>

Manager, IT Service Desk

Xcede

<div>
 
 Leading Privately Held Financial Services Firm - Office &amp; Reception Manager &ndash; NYC
 
 
 
 
 
 We are seeking a highly polished &amp; organized Office &amp; Reception Manager to oversee day-to-day office operations and front desk management for a Leading Privately Held Financial Services Firm in their New York location.
 
 
 
 
 
 You would be supporting their Professional Services and Capital Solutions groups across two floors, ensuring a client-ready office environment, seamless visitor experience, and strong operational execution. You would lead office remodeling projects, furniture procurement, and vendor management to maintain a premium workplace experience.
 
 
 
 
 
 Overview:
 
 
 &bull; Manage front desk operations including visitor experience, guest registration, mail/package handling, and phone/email routing.
 
 
 &bull; Own daily facilities operations across two floors, maintaining a professional, clean, and fully functional office environment.
 
 
 &bull; Serve as primary liaison with building management and coordinate service requests, repairs, and maintenance.
 
 
 &bull; Oversee conference room readiness, meeting setup, catering coordination, and hospitality support for client-facing meetings.
 
 
 &bull; Manage office vendors (cleaning, pantry, catering, maintenance, security, supplies) and monitor service quality.
 
 
 &bull; Lead office remodeling, refresh, and improvement projects including planning, vendor sourcing, project coordination &amp; execution.
 
 
 &bull; Manage office furniture purchasing, including vendor selection, ordering, delivery coordination, and workspace setup.
 
 
 &bull; Support space planning, seating assignments, office moves, onboarding desk setup, and badge/access coordination.
 
 
 &bull; Partner with Finance/AP to manage invoices, purchase requests, and budget tracking for facilities and office operations.
 
 
 
 
 
 It is an established organization which is experiencing significant growth which offer competitive benefits &amp; growth potential.
 
 
 
</div>

Office Manager

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