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client support specialist

Fugro

Job Overview Fugro, a world-leading Geo-data specialist, is seeking a dedicated and professional Customer Support Specialist to join our team. We use the power of Geo-data to unlock the secrets of the Earth, building a safer and more livable world in collaboration with our clients. This Full-Time position, and offers a competitive hourly wage of $28.45 - $31.26 USD. The successful candidate will be a crucial link between our company and our clients, ensuring a seamless, positive, and effective support experience that reflects Fugro's commitment to excellence. Responsibilities * Serve as the first point of contact for clients, managing inbound enquiries via phone, email, and our support portal with professionalism and efficiency. * Provide accurate, valid, and complete information by using the right methods and tools. * Identify and assess clients' needs to achieve satisfaction, troubleshooting issues and providing appropriate solutions and alternatives within the time limits. * Maintain comprehensive and accurate records of client interactions, processing client accounts and filing documents. * Collaborate closely with internal technical and project teams to escalate and resolve more advanced issues. * Develop a strong understanding of Fugro’s services and solutions to effectively address client queries. * Contribute to team efforts by accomplishing related results as needed and actively participating in process improvement. Qualifications * Proven experience in a customer support or client service role, preferably within a technical or B2B environment. * Exceptional communication and interpersonal skills, with a strong command of written and spoken English. * Excellent problem-solving skills and the ability to think critically and analytically. * Proficiency in using CRM systems and other customer service software. * Strong organizational skills with the ability to multitask, priorities, and manage time effectively. * A client-oriented attitude with a high degree of patience and empathy. * An interest in technology, earth sciences, or engineering would be advantageous but is not essential.

Customer Support Specialist

Talentoma

<div>
 
 Job Title: Remote Client Support Representative
 
 
 
 
 
 
 Monthly Pay:
 
 $5,200 &ndash; $6,700
 
 
 
 
 
 
 Summary:
 
 
 
 The Remote Client Support Representative provides professional support to clients by resolving questions, managing requests, and ensuring a positive customer experience. This position is ideal for individuals who enjoy relationship building and customer service.
 
 
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Assist clients via phone, email, and chat.
 </li>
 <li>
 Resolve client inquiries and service concerns.
 </li>
 <li>
 Maintain accurate client records and documentation.
 </li>
 <li>
 Follow up on requests and account updates.
 </li>
 <li>
 Coordinate with internal teams to address client needs.
 </li>
 <li>
 Deliver exceptional client experiences.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Customer service, client support, or account support experience preferred.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Excellent problem-solving abilities.
 </li>
 <li>
 Comfortable using CRM systems.
 </li>
 <li>
 Dedicated home office setup.
 </li>
 </ul>
 
 
 
 
 
 Perks &amp; Benefits:
 
 
 <ul>
 <li>
 Monthly pay: $5,200&ndash;$6,700
 </li>
 <li>
 Work-from-home flexibility
 </li>
 <li>
 Paid training program
 </li>
 <li>
 Professional development opportunities
 </li>
 <li>
 Career advancement pathways
 </li>
 </ul>
</div>

Remote Client Support Representative

Peachy

<div>
 
 
 Peachy&rsquo;s mission is to clear care barriers and make wrinkle treatment more accessible than it&rsquo;s ever been through Preventative Botox, Prescription Retinoids, and Daily Use Sunscreen. Our approach? Transparent pricing, unmatched quality of care, and solutions backed by science. Plain and simple.&nbsp;
 
 
 
 
 Job Title:
 
 Front Desk Coordinator (Studio Experience Specialist)
 
 
 
 Location:
 
 New York, NY - Peachy Williamsburg
 
 
 The
 
 Front Desk Coordinator
 
 role at Peachy, known internally as a
 
 
 Studio Experience Specialist
 
 
 , works closely with our Studio Manager and Clinical Providers to ensure a positive and educational experience for every client, every time. This role is a client journey expert, passionate about wrinkle prevention and knowledgeable about Peachy products and services. Learn more about this role below and apply today!
 
 
 
 Schedule:
 
 Wednesday - Saturday. Weekdays from 8:30 AM - 7 PM. Saturdays from 8:30 AM - 5 PM.
 
 
 
 What You&rsquo;ll Do:
 
 &nbsp;
 
 <ul>
 <li>
 Greet clients and ensure a seamless check-in and check-out process
 </li>
 <li>
 Collaborate with team members and support Clinical Providers to deliver a best-in-class studio experience for our clients
 </li>
 <li>
 Provide consistent, high-quality service and hospitality to clients, answer questions about Peachy treatment options and promote Peachy after care products
 </li>
 <li>
 Communicate with remote Customer Service team to maintain client schedule, including new client and rescheduled client appointments
 </li>
 <li>
 Demonstrate Peachy company Core Values and foster an inclusive culture with both team members and clients
 </li>
 <li>
 Complete studio opening and closing tasks
 </li>
 <li>
 Maintain studio appearance, replenishing products, maintaining stock room, cleaning common areas
 </li>
 <li>
 Adhere to infection control standards including, but not limited to hand hygiene, use of PPE, and equipment disinfection/sterilization. Strong commitment to HIPAA privacy practices&nbsp;
 </li>
 </ul>
 
 
 Who You Are:
 
 
 <ul>
 <li>
 Communicates Effectively - Delivers messages in a clear and concise manner; Attentively listens to others; Effective in a variety of settings: one-on-one, small and large groups, and among diverse position levels.
 </li>
 <li>
 Collaborates - Works cooperatively with others across the organization to achieve shared objectives; Partners with others to get work done.
 </li>
 <li>
 Tech Savvy - Readily learns and adopts new technologies.
 </li>
 <li>
 Situational Adaptability - Seamlessly adapts in a fast paced, quickly changing environment effectively utilizing available resources; Picks up on situational cues and adjusts in the moment; Understands that different situations may call for different approaches depending on the circumstances.
 </li>
 <li>
 Embodies our Core Values of Providing the Positive, Continually Raising the Bar, Earning &amp; Keeping Trust, Being Client Obsessed, and Reveling in the Constraints.&nbsp;&nbsp;
 </li>
 </ul>
 
 
 What You Have:
 
 
 <ul>
 <li>
 Experience in a customer service, hospitality, high-end retail or wellness services role.&nbsp;
 </li>
 <li>
 Flexible to work in multiple studio locations within a reasonable distance to your home studio
 </li>
 <li>
 Must be able to work a 40 hour work week from Wednesday through Saturday. Some holiday availability required.
 </li>
 <li>
 Minimum of 18 years old and eligible to work in the United States without sponsorship
 </li>
 </ul>
 
 
 Physical Requirements:
 
 
 <ul>
 <li>
 Frequently required to kneel, bend, sit and stand for long periods of time
 </li>
 <li>
 Ability to lift/transport items weighing up to 30 lbs&nbsp;
 </li>
 <li>
 Operate standard office equipment and technology
 </li>
 </ul>
 
 
 Pay &amp; Perks:
 
 
 <ul>
 <li>
 Competitive Compensation
 </li>
 <li>
 Complimentary quarterly wrinkle treatment + retinoid
 </li>
 <li>
 Employee discount for Peachy services and products
 </li>
 <li>
 Medical, Dental, Vision
 </li>
 <li>
 PTO
 </li>
 </ul>
 
 The target base pay for the Studio Experience Specialist role in New York, NY is $19.00/hour USD. This rate may be modified in the future.
 
 
 &nbsp;
 
 
 
 This position requires additional responsibilities not listed here and may change throughout employment.
 
 
 
 
 By applying for this job, I agree to receive text (SMS) messages, including via autodialer, related to my application and, if I am hired, related to my employment and Peachy&rsquo;s business. Standard messaging and data rates may apply. Text "STOP" at any time to cancel. I have read and agree to be bound by Peachy&rsquo;s Privacy Policy, which can be found here:
 
 https://peachystudio.com/pages/privacy-policy
 
 
 
 
 
 
 
 
 
 
 
 
 Peachy is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. In addition, the Company complies with applicable state and local laws governing non discrimination in employment in every jurisdiction in which it maintains facilities. The Company also provides reasonable accommodation to qualified individuals with disabilities, pregnant individuals, and individuals with sincerely held religious beliefs, in accordance with applicable laws.
 
 
 
 
 
 
 Alert: We are aware of a scam whereby imposters are posing as employees from Peachy. Be aware of anyone requesting financial or personal information. At Peachy, we take pride in creating a best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver&rsquo;s license, or bank information, etc.) from you via text or email. If you are suspicious of a job posting or job related communication mentioning Peachy, let us know by contacting us at
 
 
 
 
 jobs@peachystudio.com
 
 
 
 
 .
 
 
 
 
 
 
 Information for Recruiters: Peachy only accepts resumes directly from candidates. Peachy does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes.&nbsp;
 
 
 
 
 
 
 Pursuance to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
 
 
 
 
 &nbsp;
 
</div>

Front Desk Coordinator

FuentesCorp

Job Title: Remote Live Chat Support Specialist Company: FuentesCorp Employment Type: Full-Time/Part-Timeime Job Overview FuentesCorp, a privately owned company dedicated to delivering high-quality business solutions and professional services, is seeking a diligent and customer-focused Remote Live Chat Support Specialist to join our growing team. The ideal candidate will be an exceptional communicator responsible for providing real-time support to our diverse client base. This is a fantastic opportunity for a proactive individual to contribute to a company committed to innovation, operational excellence, and customer satisfaction. You will be joining a collaborative work environment that supports employee growth and fosters a culture of integrity, teamwork, and continuous improvement. Responsibilities As a Live Chat Support Specialist, you will be the first point of contact for many of our clients. Your primary duties will include: • Engaging with customers via live chat to provide timely, accurate, and professional support. • Identifying and assessing customer needs to achieve satisfaction and resolution on the first contact. • Troubleshooting technical issues and providing clear, step-by-step guidance to clients. • Escalating unresolved queries to the appropriate internal teams while maintaining ownership of the customer issue. • Maintaining a comprehensive record of all customer interactions, transactions, comments, and complaints. • Developing an in-depth knowledge of FuentesCorp's products and services to offer effective solutions. • Collaborating with team members to improve support processes and the overall customer experience. Qualifications The successful candidate should possess the following skills and experience: • Proven experience in a customer support role, preferably with direct experience in live chat support. • Outstanding written communication and interpersonal skills, with a strong command of English grammar and punctuation. • Excellent problem-solving abilities and the capacity to think critically under pressure. • Strong multitasking skills, with the ability to manage multiple chat conversations simultaneously. • A high level of proficiency in typing and general computer skills. • The ability to work independently and effectively in a remote setting. • A patient, empathetic, and professional attitude at all times. BenefitsFuentes Corp is committed to supporting employees by providing opportunities, resources, and benefits that promote professional growth, work-life balance, and long-term success. Benefits may include:<ul><li>Competitive compensation.</li><li>Flexible scheduling options.</li><li>Remote work opportunities.</li><li>Paid training and onboarding support.</li><li>Health, dental, and vision insurance for eligible employees.</li><li>Paid time off and company holidays.</li><li>Professional development opportunities.</li><li>Career growth and advancement opportunities.</li><li>Supportive and collaborative workplace culture.</li></ul> Equal Opportunity EmployerFuentes Corp is proud to be an Equal Opportunity Employer. We are committed to fostering a diverse, inclusive, and respectful workplace where employees are valued, supported, and provided equal opportunities to succeed.

<h2>Job Overview</h2>Fuentes Corp is seeking a detail-oriented and organized Assistant Payroll Manager to join our growing Finance team. This fully remote position is ideal for professionals who enjoy working with payroll, financial records, and employee compensation while ensuring accuracy and compliance. As an Assistant Payroll Manager, you will support payroll operations, assist with payroll processing, maintain employee payroll records, and help ensure employees are paid accurately and on time.&nbsp;If you're excited about this opportunity but don't meet every qualification, we encourage you to apply. We value individuals who demonstrate integrity, accountability, attention to detail, and a commitment to delivering exceptional service.&nbsp;<h2>Key Responsibilities</h2><ul><li>Assist with processing weekly, bi-weekly, and semi-monthly payroll accurately and on schedule.</li><li>Review employee time records, attendance, and payroll information for accuracy.</li><li>Maintain payroll records, employee earnings, deductions, tax information, and direct deposit details.</li><li>Process payroll adjustments, bonuses, reimbursements, and other compensation changes.</li><li>Respond to employee payroll inquiries in a professional and timely manner.</li><li>Assist with onboarding new employees by entering payroll and tax information into payroll systems.</li><li>Prepare payroll reports and assist with payroll reconciliations.</li><li>Ensure compliance with federal, state, and local payroll regulations and company policies.</li><li>Maintain confidentiality of employee payroll and financial information.</li><li>Collaborate with Human Resources, Accounting, and Finance departments to support payroll operations.</li><li>Assist with year-end payroll activities, including tax forms and payroll reporting.</li><li>Support continuous improvements to payroll processes and procedures.</li></ul>&nbsp;<h2>Qualifications</h2><ul><li>High school diploma or equivalent required; Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field is preferred.</li><li>Previous payroll, accounting, bookkeeping, administrative, or finance experience is preferred but not required.</li><li>Familiarity with payroll software such as ADP, Paychex, Workday, UKG, or similar systems is a plus.</li><li>Basic understanding of payroll principles, tax withholdings, and employee compensation.</li><li>Proficiency with Microsoft Office, particularly Excel, Word, and Outlook.</li><li>Excellent mathematical, organizational, and analytical skills.</li><li>Strong attention to detail and commitment to accuracy.</li><li>Excellent written and verbal communication skills.</li><li>Ability to manage confidential information with professionalism.</li><li>Ability to work independently in a fully remote environment.</li><li>Reliable high-speed internet connection and a dedicated home workspace.</li></ul>&nbsp;<h2>What We Offer</h2><ul><li>Competitive hourly pay and comprehensive benefits package.</li><li>Fully remote work-from-home opportunity.</li><li>Paid training and structured onboarding.</li><li>Flexible work schedule.</li><li>Medical, Dental, and Vision Insurance.</li><li>401(k) Retirement Savings Plan with company match.</li><li>Paid Time Off, company holidays, and wellness programs.</li><li>Career advancement and professional development opportunities.</li><li>Supportive, collaborative, and inclusive work environment. Benefits</li></ul>Fuentes Corp is committed to supporting employees by providing opportunities, resources, and benefits that promote professional growth, work-life balance, and long-term success. Benefits may include:&nbsp;<ul><li>Competitive compensation.</li><li>Flexible scheduling options.</li><li>Paid training and onboarding support.</li><li>Health, dental, and vision insurance for eligible employees.</li><li>Paid time off and company holidays.</li><li>Professional development opportunities.</li><li>Career growth and advancement opportunities.</li><li>Supportive and collaborative workplace culture.</li></ul> Equal Opportunity EmployerFuentes Corp is proud to be an Equal Opportunity Employer. We are committed to fostering a diverse, inclusive, and respectful workplace where employees are valued, supported, and provided equal opportunities to succeed.

Assistant Payroll Manager - (Remote)

Remote Live Chat Support Specialist

Netbuilder

Location: New York (office-based) with travel to client sites as requiredSalary: Up to $140,000 per year (dependent on experience)Role type: Full-time, permanentDepartment: Technology Consulting &ndash; Observability PracticeNETbuilder is building an Observability Practice, and this is a senior delivery hire into it. You will join as a senior data pipeline engineer, working hands-on inside enterprise client teams to architect, deploy and operate the observability platforms and telemetry pipelines that sit at the heart of modern observability.This is primarily a hands-on delivery role &ndash; a senior individual-contributor position rather than a line-management one. Your focus is engineering across two fronts: designing and deploying the observability platforms themselves, and building the data pipelines that collect, route, transform, enrich and deliver telemetry reliably and cost-effectively across complex enterprise environments. You will be the senior technical authority on observability platform architecture and data pipelines for the engagements you work on. While there is no permanent team to manage, on specific engagements you will provide technical leadership &ndash; mentoring junior engineers, planning the workstream and allocating tasks across the delivery team.Consulting experience is preferred but not essential &ndash; what matters most is deep, current, hands-on expertise with industry-standard observability platforms and their pipeline and transformation tooling. If you would rather solve hard data-engineering and platform problems and lead through expertise than carry permanent people-management responsibility, this is the role.Key Responsibilities:Pipeline Engineering &amp; Delivery<ul><li>Design, build and operate telemetry pipelines that collect, route, transform, enrich, reduce and mask logs, metrics and traces at enterprise scale</li><li>Develop and maintain data transformation logic &ndash; parsing, restructuring, filtering and normalising telemetry across formats and schemas</li><li>Optimise pipelines for data quality, cost control and performance &ndash; reducing noise and volume without losing signal</li><li>Onboard complex applications and data sources onto observability platforms</li><li>Build, test and document reusable pipeline configurations, processors and templates</li><li>Monitor pipeline health and throughput, and troubleshoot ingestion, routing and delivery issues</li></ul>Platform Architecture &amp; Deployment<ul><li>Architect observability platform deployments &ndash; topology, sizing, high availability, resilience and scaling &ndash; to meet enterprise client requirements</li><li>Deploy, configure and operate observability platforms and their collection/agent fleets across cloud, hybrid and on-premises environments</li><li>Define deployment patterns and infrastructure-as-code for repeatable, automated platform rollouts</li><li>Integrate observability platforms with client infrastructure, data sources and downstream destinations</li><li>Own platform health, upgrades and capacity planning, and keep architecture and deployment documentation current</li></ul>Client Delivery<ul><li>Deliver observability platform and pipeline engagements directly with enterprise clients as a senior practitioner</li><li>Own delivery outcomes for the platform and pipeline workstreams on assigned engagements</li><li>Act as senior technical authority and escalation point for platform architecture, deployment and data pipeline issues</li><li>Lead troubleshooting and root-cause analysis across enterprise observability platforms and telemetry pipelines</li><li>Support pre-sales with technical scoping and solution design for platform and pipeline work</li><li>Translate client requirements into platform and pipeline designs that balance coverage, cost and compliance</li></ul>Engagement Leadership &amp; MentoringThis is engagement-scoped technical leadership rather than permanent line management &ndash; on specific engagements you will:<ul><li>Provide technical leadership as the senior practitioner, setting direction and quality standards for the platform and pipeline workstream</li><li>Plan the workstream &ndash; scope the work, sequence the tasks and allocate them across the engagement delivery team where required</li><li>Mentor and coach junior engineers and consultants working alongside you, sharing platform and pipeline expertise on the job</li><li>Co-ordinate with the wider engagement team and report progress on the workstream</li></ul>Tooling &amp; Practice Contribution<ul><li>Work hands-on across the observability tool landscape (see preferred tools below), applying each platform's architecture, deployment and data-pipelining capabilities</li><li>Stay current with platform capabilities, roadmaps and certifications</li><li>Contribute to NETbuilder's platform and pipeline methodology, toolkits and reusable assets</li></ul>Qualifications and Experience:<ul><li>Senior data pipeline engineering experience: demonstrable hands-on track record designing, building and operating telemetry/observability data pipelines at enterprise scale</li><li>Platform architecture and deployment experience: hands-on experience designing, deploying and operating observability platforms (topology, sizing, high availability and scaling) across cloud, hybrid and on-premises environments</li><li>Data transformation expertise: strong practical experience with parsing, routing, filtering, enrichment and normalisation of log, metric and trace data</li><li>Tooling experience: hands-on experience with the architecture, deployment and data-pipelining functionality of one or more industry-standard observability platforms (see preferred tools below)</li><li>Engagement leadership: comfortable mentoring junior engineers and planning and allocating tasks within a delivery team on an engagement, without formal line-management authority</li><li>Consulting experience: preferred but not essential &ndash; comfortable working directly within enterprise client teams</li></ul>Preferred Tool Experience:Hands-on experience with the architecture, deployment and data-pipelining functionality of one or more of the following platforms, in order of preference:<ul><li>Bindplane (ObservIQ / Google)</li><li>Dynatrace (OpenPipeline)</li><li>OpenTelemetry (Collector &ndash; receivers, processors and exporters)</li><li>Cribl (Stream)</li><li>Elastic (ingestpipelines)</li><li>Splunk</li></ul>Preferred Certifications:Certification in one or more of the following is preferred:<ul><li>Dynatrace Professional (Dynatrace Master advantageous)</li><li>OpenTelemetry Certified Associate (OTCA) &ndash; also covers Bindplane, which is OpenTelemetry-native</li><li>Cribl Certified Engineer (CC Engineer) or Cribl Certified Observability Engineer &ndash; Admin (CCOE Admin)</li><li>Elastic Certified Engineer</li><li>Splunk Enterprise Certified Architect</li></ul>Key Skills:<ul><li>Platform architecture and deployment: designing observability platform topology (sizing, HA, scaling) and deploying/automating platform and pipeline infrastructure as code</li><li>Pipeline and transformation tooling: deep expertise in one or more observability platforms and their transformation languages and processors</li><li>OpenTelemetry: strong working knowledge of the OpenTelemetry Collector (receivers, processors, exporters) and OTLP</li><li>Scripting and automation: Python, Bash</li><li>Data formats and parsing: JSON, regex, syslog, and common log, metric and trace formats</li><li>Cloud platform knowledge: AWS, Azure, and/or GCP</li><li>Container and orchestration: Kubernetes, Docker, OpenShift</li><li>Familiar with delivery and project tooling: JIRA, Confluence, ServiceNow</li></ul>About You:<ul><li>A hands-on engineer who would rather architect and build a solution than sit in a management meeting</li><li>Happy to lead through expertise &ndash; mentoring others, planning a workstream and giving direction on an engagement, even without a formal management title</li><li>Comfortable working directly inside enterprise client teams and engaging senior stakeholders</li><li>Rigorous about data quality, cost and reliability &ndash; you care about getting the right signal at the right price</li><li>Self-managing, delivery-focused and comfortable in a fast-moving environment</li><li>Naturally curious &ndash; you keep pace with a fast-evolving observability tooling landscape</li></ul>About NETbuilder:NETbuilder is a leading provider of digital solutions, software, consulting and managed services. We work across multiple sectors with specialist expertise in financial services, government, and commercial markets. Since 1999 we have been providing end-to-end solutions across Digital Delivery, Development and Technology. At our core we are a Digital Transformation consultancy with capabilities for onsite, onshore and offshore delivery.You will join a world-class team of experienced consultants, helping to build a new observability practice within the NETbuilder group.Why NETbuilder:<ul><li>Join a new observability practice as a senior technical specialist, working with cutting-edge observability platforms</li><li>Work with enterprise clients across multiple sectors</li><li>Competitive base salary: $120,000 - $140,000 (dependent on experience)</li><li>Continuous investment in professional development and certification</li><li>High-performance, close-knit team culture where individual contribution is recognised</li><li>Office-based New York, with travel to enterprise client sites</li></ul>Pay: Up to $140,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Paid time off</li></ul>Application Question(s):<ul><li>Do you have a demonstrable hands-on track record of designing, building and operating telemetry/observability data pipelines?</li></ul>Ability to Commute:<ul><li>New York, NY 10036 (Required)</li></ul>Willingness to travel:<ul><li>25% (Required)</li></ul>Work Location: In person

Senior Data Pipeline Engineer

US Open

<div>
 
 Who We Are
 
 
 
 We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport&rsquo;s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.
 
 
 
 Why Work for the USTA?
 
 
 
 We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don&rsquo;t know tennis? Don't worry, you can still find yourself in the game!
 
 
 
 The Role
 
 
 
 The Hospitality Administrative Assistant supports all functions of the US Open Hospitality sales, service, and operations team to ensure sales process efficiency and effectiveness and to deliver a world-class client experience at the US Open. This includes support of US Open Hospitality premium ticket and suite packages and related operations and services for various client products. In addition, this role manages the US Open Hospitality office and its operations throughout the US Open period.
 
 
 <ul>
 <li>
 Provide support to the hospitality team in client relations, renewal, and retention
 </li>
 <li>
 Manage Hospitality premium ticket package and suite rental contracts: generation, distribution, signature tracking, and organization
 </li>
 <li>
 Liaise and integrate with the US Open Ticket Office to support the hospitality sales process within Archtics; generate invoices, manage payments, receipts, and reports
 </li>
 <li>
 Assist and support the CRM analyst and Solutions Specialist in ensuring optimal sales and operations processes within the US Open CRM (Salesforce) ecosystem
 </li>
 <li>
 Manage the contracting, purchasing, payment, and invoicing of Hospitality vendors via Conga, Concur, and Purchasing
 </li>
 <li>
 Fulfill internal hospitality requests, including for sponsors, broadcast partners, CCO, and CEO
 </li>
 <li>
 Oversee ticket fulfillment and assistance for all clients
 </li>
 <li>
 Respond and/or delegate inbound client requests and issues; assist the hospitality team with the fulfillment of special client requests
 </li>
 <li>
 Support the merchandise operation and fulfillment of suite and club clients
 </li>
 <li>
 During the US Open period, manage the hospitality office
 </li>
 <li>
 Oversee the aggregation, shipping, tracking, and delivery of all US Open Premier parking assets
 </li>
 <li>
 Develop and maintain positive hospitality client and vendor relationships
 </li>
 <li>
 Assist in on-site US Open Hospitality space buildout management and space execution, including liaising with third-party service providers operating within the space
 </li>
 <li>
 Other projects and duties as assigned by the Managing Director, Hospitality Consultant, and Hospitality Team
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from an accredited college or university
 </li>
 <li>
 Experience in operating at sports team(s) or other live events required
 </li>
 <li>
 Customer-facing experience preferred
 </li>
 <li>
 Familiarity with CRM systems preferred (e.g., Salesforce)
 </li>
 <li>
 Familiarity with Ticketing systems preferred (e.g., Archtics)
 </li>
 <li>
 Proficiency with Google Suite, Excel, Powerpoint, and Adobe Suite preferred
 </li>
 <li>
 Individual must possess a strong work ethic, a positive attitude, and a professional client- facing demeanor
 </li>
 <li>
 Excellent organizational and time-management skills
 </li>
 <li>
 Exceptional written and verbal communication skills
 </li>
 <li>
 Must have capability to remain calm and focused in a high-pressure, fast-paced environment (US Open)
 </li>
 <li>
 Demonstrated ability to be a self-starter who can problem-solve and handle sensitive client matters with discretion
 </li>
 <li>
 This position is designated as "hybrid/flex" and may allow for both remote and on-site work. Any such position must meet the current USTA hybrid/flex requirements as updated from time to time. Please consult HR for the most current policy.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 At the USTA, we know people are our most important asset. For this reason, we offer a comprehensive benefits package designed to meet the needs of a diverse workforce!
 
 
 <ul>
 <li>
 Flexibility: Our Hybrid with Flexibility approach combines a balance of remote working with in-office collaboration to spark teamwork and creativity.
 </li>
 <li>
 Comprehensive benefits designed to meet your unique needs: Medical, dental, vision, access to doctors virtually, a flexible spending account to manage your health and dependent care expenses, and life and disability insurance are a small part of our offerings.
 </li>
 <li>
 Time to recharge and energize: Generous paid time off policy - including vacation, sick, personal, and paid holidays, parental leave, and a paid winter recess.
 </li>
 <li>
 Plan for your future financially and professionally: 401(k) with employer matching (up to 6.5%), promotional and growth opportunities, and Learning and Development programs to learn on the job
 </li>
 <li>
 Mental and emotional wellness: Resources for overall well-being, including mental health and meditation benefits.
 </li>
 <li>
 Other cool perks: A personalized health management program, pet insurance, commuter benefits, identity theft protection, discounts with our network of partners, and fun events are just a few of the optional benefits available.
 
 
 </li>
 </ul>
 
 The expected range for the base salary for this position is
 
 
 $50,000 - $55,000.
 
 
 
 This range does not include any additional pay or benefits for which a person may qualify. The actual base salary offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, the years of relevant experience, their unique skills, and the location from which they will be performing the job.
 
 
 
 Come One, Come All
 
 
 
 We strongly encourage you to apply if you&rsquo;re interested; we'd love to learn how you can &ldquo;serve&rdquo; our team with your unique experience!
 
 
 USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.
</div>

Administrative Assistant

Dentons

<div>Posted on July 10, 2026
Dentons US LLP is currently recruiting for a Legal Administrative Assistant for our New York office providing support to our Intellectual Property &amp; Technology Practice Group. This position will provide legal administrative support to 2 partners and up to 3 associates in a highly collaborative working environment. This is a hybrid position requiring office flexibility; generally 3 days in office, 2 days remote.

Responsibilities
<ul><li>Responsible for administrative tasks including, but not limited to, document creation, editing and preparation of letters, time entry, expense reimbursement, coordinate telephone/video calls domestically and internationally, travel arrangements, and calendar invites.</li>
<li>Billing &ndash; strong background in financial responsibilities such as reviewing pro formas, prepare accrual spreadsheets and send to clients, prepare cover letters on client invoices, follow up with vendors domestically and internationally on invoice matters.</li>
<li>Maintain attorney calendar and coordinate attendance to conference calls and meetings.</li>
<li>Maintain lawyers&rsquo; contacts lists in Outlook and InterAction.</li>
<li>Handle confidential information as necessary.</li>
<li>These duties may be ongoing or ad hoc in nature.</li>
<li>Other duties may be assigned to fully meet the requirements of the position.</li>
</ul>Experience &amp; Qualifications
<ul><li>Bachelor&rsquo;s degree is preferred with a minimum of 5 years&rsquo; C-Suite executive-level administrative experience, coupled with at least 5 years&rsquo; legal secretarial experience within a mid-to-large law firm. This dual expertise is crucial to ensure handling the unique demands of this role with proficiency and confidence.</li>
<li>General trademark and IP litigation experience preferred.</li>
<li>Exceptional organizational skills, work independently, strong attention to detail and follow up capabilities, ability to prioritize and multi-task.</li>
<li>Ability to work in a high-volume environment.</li>
<li>Strong interpersonal and communication (oral and written) skills.</li>
<li>Strong Knowledge of Excel</li>
<li>Advanced knowledge of MS Word, Outlook, Teams, 3E, Chrome River, Adobe PDF; must exhibit strong ability to learn and quickly become proficient in new computer software programs.</li>
<li>Ability to prioritize and handle ever-changing priorities.</li>
<li>Ability to work with minimal supervision, be a team player and be committed to providing a high level of client service.</li>
<li>Flexibility for overtime.</li>
<li>Flexibility regarding which days are in-the-office and work-from-home.</li>
</ul>Salary

Pursuant with states' laws, the salary range for this position is $80,000 - $100,000, based on experience and local market.

Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses.

Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records.

If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Specialist at +1 314 259 5898 or contact us at dentonsusstaffrecruitment@dentons.com.</div><div></div>

Legal Administrative Assistant (Intellectual Property & Technology)

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