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claims & project support specialist

client support specialist

Portermatt Electric Inc

Job Overview Portermatt Electric Inc. is a leading provider of quality and safe services for the commercial electrical industry. Since 1998, our mission has been to exceed customer expectations through our core values of honesty, dependability, and integrity. We are committed to fostering a friendly work environment and building lasting partnerships that ensure mutual success. We are currently seeking a dedicated and professional Remote Customer Service Representative to join our team. This is a Full-Time, remote position for candidates based in the United States. As the first point of contact for our clients, you will play a crucial role in upholding our reputation for excellence. The ideal candidate will be a clear communicator, an adept problem-solver, and passionate about delivering an outstanding customer experience. The salary for this position is $25 - $36 per hour, commensurate with experience. Responsibilities * Serve as the primary point of contact for customer enquiries via phone, email, and online platforms. * Provide accurate and helpful information regarding our services, pricing, and scheduling. * Efficiently manage and resolve customer issues and complaints with professionalism and empathy. * Schedule service appointments and coordinate with our technical teams to ensure timely service delivery. * Maintain detailed and accurate records of all customer interactions, transactions, and correspondence in our CRM system. * Process service requests, forms, and applications in a timely manner. * Follow up with customers to ensure their issues are resolved and they are satisfied with our service. * Collaborate with internal departments to streamline processes and improve the overall customer experience. * Consistently represent the company’s values of honesty, dependability, and integrity in all communications. Qualifications * Proven experience in a customer service, client support, or a similar role. * Exceptional verbal and written communication skills with a professional telephone manner. * Strong problem-solving skills and the ability to think on your feet. * Proficiency in using CRM software and other standard office applications. * Excellent organisational and time-management skills, with the ability to multitask effectively. * A high degree of empathy, patience, and a customer-centric attitude. * The ability to work independently and effectively in a remote setting. * A dedicated, quiet home office space with a reliable, high-speed internet connection is required. * Experience in the electrical or a related trade industry is advantageous but not essential.

Remote Customer Service Representative

PubMatic

<div>About the Role:

We're hiring a Programmatic Trading Specialist to join our growing team in New York on a hybrid schedule. (3 days in office). 
 
The successful candidate will have a unique ability to combine their programmatic trading knowledge, technical and creative thinking with strong communication skills. 
The programmatic trading specialist is part of the Advertiser Solutions team, taking responsibility for advertisers' campaigns in the Activate platform. Activate is an end to end solution that puts buyers in control of their media buying strategy, while simultaneously driving more revenue to publishers. They help clients plan, set up, optimize, troubleshoot and measure their programmatic campaigns. They are also helping document processes and suggesting platform improvements, as Activate scales.

What You'll Do:
<ul>
<li>Own sizeable client budgets throughout the entire media buying lifecycle, from media planning, execution, optimization, reporting, analysis and insights</li>
<li>Drive repeatable, scalable client successes by leveraging your strong background and track record of achievements in programmatic media trading</li>
<li>Oversee quality of campaign set-up and ongoing performance against client objectives, ensuring client satisfaction is fully met</li>
<li>Treat client campaigns as your own- always looking for ways to optimize budgets and improve upon current tactics</li>
<li>Respond to client requests in a timely manner</li>
<li>Participate in client meetings as a subject matter expert</li>
<li>Create and maintain comprehensive documentation of programmatic media plans/buys</li>
<li>Identify new opportunities or processes to work more efficiently both internally/externally</li>
</ul>
Who You Are:
<ul>
<li>2+ years of hands-on programmatic trading experience is a must</li>
<li>Applied knowledge of key industry partners for fraud, viewability, brand safety, data and similar</li>
<li>Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced environment.</li>
<li>Excellent critical thinking and communication skills</li>
<li>Proactive approach</li>
<li>Process-oriented with excellent attention to detail</li>
<li>Ability to prioritize various requests and responsibilities.</li>
</ul>
Additional Information

Return to Office: PubMatic employees throughout the globe have returned to our offices via a hybrid work schedule (3 days &quot;in office&quot; and 2 days &quot;working remotely&quot;) that is intended to maximize collaboration, innovation, and productivity among teams and across functions.

Benefits: Our benefits package includes the best of what leading organizations provide such as, paid leave programs, paid holidays, healthcare, dental and vision insurance, disability and life insurance, commuter benefits, physical and financial wellness programs, unlimited DTO in the US (that we actually require you to use!), reimbursement for mobile and fully stocked pantries plus in-office catered lunches 5 days per week.

Diversity and Inclusion: PubMatic is proud to be an equal opportunity employer; we don't just value diversity, we promote and celebrate it. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

About PubMatic

PubMatic is one of the world's leading scaled digital advertising platforms, offering more transparent advertising solutions to publishers, media buyers, commerce companies and data owners, allowing them to harness the power and potential of the open internet to drive better business outcomes.

Founded in 2006 with the vision that data-driven decisioning would be the future of digital advertising, we enable content creators to run a more profitable advertising business, which in turn allows them to invest back into the multi-screen and multi-format content that consumers demand.

#LI-HYBRID</div>

Programmatic Trading Specialist

Optiv

<div><div>This position is field-based and will be hired in the New York Metro area.</div><div><div><div><div><div><div><div><div><div>
As a Account Executive aka. Client Director (CD) you&rsquo;ll focus on selling Optiv security services and security technology solutions to a select few key strategic accounts (typically less than 10) within a geographic territory. You&rsquo;ll be responsible for owning and coordinating all aspects of the sales cycle within your assigned account(s) and leading a cross-functional team to build and execute a multi-year strategic account management plan for each of your accounts. Members of this cross-functional team will include a Client Solution Architect, Executive Advisory Director, Client Operations Specialist, and one or more Client Associates. For clarity, the CD will lead this team, although team members will be managed from a Human Relations perspective by managers within their respective organizations. As such, the CD is not considered to be a people management position but rather the leader of sales execution with support of your team.
Development of a multi-year strategic account management plan is a core and critical responsibility for the CD. You&rsquo;ll lead your team to identify and understand your client&rsquo;s core business objectives and how they correlate to mitigating business and cyber security risk. Based upon this understanding of the client, you&rsquo;ll lead your team to collaborate with client leadership to refine and/or build a security strategy and subsequently develop and propose solutions to address client security needs over a multi-year period. Ideally this will take the form of very large and complex solutions comprised of security management consulting, hardware and software security technologies, advisory, implementation and support services, and managed security services. An overarching goal is to establish a trusted relationship with the client that results in Optiv being their primary security solution partner and provider.
You&rsquo;ll also lead your team with a heightened focus on ever-enhancing client satisfaction. This will include meeting with clients early in the year to understand and document their business, technology and security goals, as well as client expectations of Optiv in support of attaining those goals. You&rsquo;ll review these goals, expectations and progress with your clients quarterly, engaging Optiv executives and resources as necessary to ensure that your team is on track to achieve or exceed these client-defined goals.
How you'll make an impact<ul><li>
Build trusted, effective and productive relationships with client executives at multiple levels within assigned accounts.</li><li>
Lead your team to create a multi-year strategic account management plan based upon identified client business, technology and security goals, coupled with Optiv&rsquo;s understanding of security trends, threats, and points of view for each assigned account.</li><li>
Build a large sales pipeline, ideally 3-4 times assigned targets, within assigned accounts and achieve/exceed gross margin objectives in excess of $3.5M annually.</li><li>
Manage current and multi-quarter forecasts with a high degree of accuracy, currency and integrity.</li><li>
Lead a cross-functional team to execute with discipline and in alignment with Force Management principles such as MEDDICC and Command of the Message, among others.</li><li>
Effectively communicate Optiv&rsquo;s value proposition as it relates to security services and technologies expertise and capabilities.</li><li>
Build strong, collaborative and productive relationships with technology partners and their respective sales personnel to both gain and share leads in support of building qualified pipeline and maximizing mutually beneficial sales opportunities.</li><li>
Initiate and/or monitor and mediate all necessary communications between clients, vendors and members of your team (technical, sales, client operations, etc.) within each account.</li><li>
Maintain collaborative and effective internal communications with Optiv team members relative to specific opportunities, associated requirements and client satisfaction.</li></ul>
What we're looking for<ul><li>
Experience in solution and services-based sales through work in an Information Technology or Security environment typically gained over 7-10 years.</li><li>
Proven ability to build and execute territory and strategic account management plans with a track record of exceeding multi-million-dollar gross margin quotas.</li><li>
Demonstrated ability to lead cross-functional dotted-line teams comprised of sales, technical, and support personnel in a highly effective fashion.</li><li>
Strong business acumen and ability to correlate business goals with business and cyber security risk in support of developing complex security technology and services solutions.</li><li>
Demonstrated ability to build strong and productive business relationships with key executives and sponsors within assigned accounts.</li><li>
Strong presentation, verbal and written communication skills.</li><li>
Strong negotiation experience</li><li>
Experience in and knowledge of the IT security market and competitors.</li><li>
Experience in and knowledge of the Risk &amp; Compliance market and competitors.</li><li>
History of demonstrated achievement exceeding plan and expectations.</li></ul>
Preferred skills<ul><li>
Experience in building and selling complex and multi-year hardware, software, services and financing solutions to Fortune 1000 clients.</li><li>
Experience in and knowledge of the IT Infrastructure market and competitors.</li><li>
Experience selling management consulting services.</li></ul><ul><li>
#LI-Remote</li><li>
#LI-KW1</li></ul></div></div></div></div></div></div></div></div></div>
Total Target Compensation
$250,000 &ndash; $300,000+ Annually
The Estimated Total Target Compensation for this role includes base salary and an uncapped bonus plan where you are paid both on new and renewal business. It is informed by (but not limited to) various factors including responsibilities of the position, work experience, education/training, internal peer equity, geography, as well as other market influences when extending an offer. The disclosed range has not been adjusted for these factors. Optiv offers a comprehensive compensation and benefits package, of which salary is a component.
What you can expect from Optiv<ul><li>
A company committed to our inclusive value through our Employee Resource Groups</li><li>
Work/life balance</li><li>
Professional training resources</li><li>
Creative problem-solving and the ability to tackle unique, complex projects</li><li>
Volunteer Opportunities. &ldquo;Optiv Chips In&rdquo; encourages employees to volunteer and engage with their teams and communities.</li><li>
The ability and technology necessary to productively work remotely/from home (where applicable)</li></ul>
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv&rsquo;s selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.</div>

Account Executive - Cybersecurity | New York Metro

Dentons

<div>Posted on July 10, 2026
Dentons US LLP is currently recruiting for a Legal Administrative Assistant for our New York office providing support to our Intellectual Property &amp; Technology Practice Group. This position will provide legal administrative support to 2 partners and up to 3 associates in a highly collaborative working environment. This is a hybrid position requiring office flexibility; generally 3 days in office, 2 days remote.

Responsibilities
<ul><li>Responsible for administrative tasks including, but not limited to, document creation, editing and preparation of letters, time entry, expense reimbursement, coordinate telephone/video calls domestically and internationally, travel arrangements, and calendar invites.</li>
<li>Billing &ndash; strong background in financial responsibilities such as reviewing pro formas, prepare accrual spreadsheets and send to clients, prepare cover letters on client invoices, follow up with vendors domestically and internationally on invoice matters.</li>
<li>Maintain attorney calendar and coordinate attendance to conference calls and meetings.</li>
<li>Maintain lawyers&rsquo; contacts lists in Outlook and InterAction.</li>
<li>Handle confidential information as necessary.</li>
<li>These duties may be ongoing or ad hoc in nature.</li>
<li>Other duties may be assigned to fully meet the requirements of the position.</li>
</ul>Experience &amp; Qualifications
<ul><li>Bachelor&rsquo;s degree is preferred with a minimum of 5 years&rsquo; C-Suite executive-level administrative experience, coupled with at least 5 years&rsquo; legal secretarial experience within a mid-to-large law firm. This dual expertise is crucial to ensure handling the unique demands of this role with proficiency and confidence.</li>
<li>General trademark and IP litigation experience preferred.</li>
<li>Exceptional organizational skills, work independently, strong attention to detail and follow up capabilities, ability to prioritize and multi-task.</li>
<li>Ability to work in a high-volume environment.</li>
<li>Strong interpersonal and communication (oral and written) skills.</li>
<li>Strong Knowledge of Excel</li>
<li>Advanced knowledge of MS Word, Outlook, Teams, 3E, Chrome River, Adobe PDF; must exhibit strong ability to learn and quickly become proficient in new computer software programs.</li>
<li>Ability to prioritize and handle ever-changing priorities.</li>
<li>Ability to work with minimal supervision, be a team player and be committed to providing a high level of client service.</li>
<li>Flexibility for overtime.</li>
<li>Flexibility regarding which days are in-the-office and work-from-home.</li>
</ul>Salary

Pursuant with states' laws, the salary range for this position is $80,000 - $100,000, based on experience and local market.

Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses.

Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records.

If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Specialist at +1 314 259 5898 or contact us at dentonsusstaffrecruitment@dentons.com.</div><div></div>

Legal Administrative Assistant (Intellectual Property & Technology)

ALLIANCE PROTECTIVE GROUP

Job Title: Bookkeeper / Accounts SpecialistLocation: New York, NY (In-Office / Hybrid)Pay: $55,000.00 per yearJob Type: Full-timeAbout the Role:Financial clarity is key to our business, and we&rsquo;re seeking a Bookkeeper who takes real ownership of their work. You will be the point person for all day-to-day accounts payable, receivable, and general ledger maintenance. We treat our team members like trusted partners: you&rsquo;ll have the autonomy to manage your workflow, improve existing bookkeeping processes, and ensure our financial health is crystal clear at the end of every month.Key Responsibilities<ul><li>Accounts Payable &amp; Receivable: Process incoming vendor invoices, issue outgoing client billing, manage receipts, and pursue past-due collections.</li><li>Bank &amp; Credit Reconciliations: Perform monthly reconciliations across all bank and credit card accounts to ensure records mirror bank statements.</li><li>General Ledger Management: Post daily financial transactions, journal entries, and track expenses/revenue accurately.</li><li>Payroll &amp; Taxes: Assist with regular payroll processing and ensure proper record-keeping for quarterly sales and payroll tax filings.</li><li>Reporting: Prepare monthly financial reports, including Profit &amp; Loss statements and Balance Sheets, for company management.</li><li>Audit Prep &amp; Compliance: Organize receipts, contracts, and financial documents to support annual tax prep and CPA reviews.</li></ul>Qualifications &amp; RequirementsExperience: 1&ndash;3+ years of bookkeeping or accounting experience required.Software: Proficiency in QuickBooks (Online or Desktop) and Microsoft Excel / Google Sheets is required.Education: Associate&rsquo;s or Bachelor&rsquo;s degree in Accounting, Finance, or Business Administration preferred (high school diploma with equivalent experience considered).Skills: High attention to detail, strong data entry accuracy, integrity with confidential data, and clear written/verbal communication skills.Benefits<ul><li>Paid Time Off (PTO) / Sick Days</li><li>Professional development opportunities</li></ul>Pay: $55,000.00 per yearBenefits:<ul><li>Flexible schedule</li><li>Paid time off</li></ul>Work Location: Hybrid remote in New York, NY 10022

Bookkeeper

PowerToFly

Job Overview PowerToFly is seeking a dedicated and articulate Online Chat Support specialist to join our dynamic team. This is a Full-Time position based in New York Mills, Minnesota, United States. The successful candidate will play a crucial role in supporting our global community of over 1.1 million professionals and the organisations we partner with. At PowerToFly, we connect organisations with the AI-skilled and domain-expert talent they need to build better, more representative models. As the first point of contact for many in our diverse community, you will provide exceptional service, answer enquiries, and ensure a seamless user experience on our platform. This role offers a competitive hourly wage of $26 - $36 USD per hour. Responsibilities  <ul><li>Provide timely, professional, and accurate support to our community members and clients via live chat.</li><li>Serve as an expert on the PowerToFly platform, guiding users through features and troubleshooting issues.</li><li>Resolve user enquiries regarding our services, including talent acquisition and AI model training.</li><li>Effectively identify and escalate complex technical issues to the appropriate internal teams for resolution.</li><li>Maintain detailed and accurate records of all user interactions and feedback in our CRM system.</li><li>Contribute to our knowledge base by documenting common issues and creating helpful support articles.</li><li>Collaborate with team members to improve our support processes and overall customer satisfaction.</li><li>Uphold the professional and inclusive tone of the PowerToFly brand in all communications.</li></ul>Qualifications  <ul><li>Proven experience in a customer support, technical support, or similar client-facing role.</li><li>Exceptional written communication and interpersonal skills, with a strong command of the English language.</li><li>Excellent problem-solving skills and the ability to think critically under pressure.</li><li>Proficiency in managing multiple conversations simultaneously in a fast-paced environment.</li><li>Experience with helpdesk software (e.g., Zendesk, Intercom) and CRM systems is highly advantageous.</li><li>A high degree of empathy, patience, and a genuine desire to help others.</li><li>A strong interest in technology, artificial intelligence, and community-building is desirable.</li><li>Must be self-motivated and capable of working effectively both independently and as part of a team.</li></ul>

Online Chat Support

People Inc.

<div>
 
 Job Title
 
 
 
 Paid Media Specialist
 
 
 
 Job Description
 
 
 
 
 About The Position | Major Goals and Objectives and Location Requirements:
 
 
 
 
 The Paid Media Specialist is tasked with managing all Search, Social and Native advertising campaigns to deliver on obligations to our clients. The successful candidate will have an operational mindset and work closely with internal stakeholders to traffic, distribute, and optimize campaigns across social platforms, SEM and Native advertising platforms, while optimizing buying tactics to maximize performance and maintain cost efficiencies.
 
 
 
 
 Schedule Requirements:
 
 
 
 Hybrid 3x a week - (New York)
 
 
 
 
 
 In-office Expectations: This position is hybrid in-office, with the ability to work remotely for up to 2 days per week.
 
 
 
 
 About The Team | The Team and/or Brand:
 
 
 
 
 The Paid Media team is a lean, highly effective team that supports People Inc.&rsquo;s digital ad sales business, leveraging a variety of advertising platforms to deliver +$100M annual revenue.
 
 
 
 
 About The Position&rsquo;s Contributions
 
 
 
 
 
 Weight % Accountabilities, Actions, and Expected Measurable Results
 
 
 
 
 <ul>
 <li>
 30% Day-to-day campaign trafficking and management of People Inc&rsquo;s ad products that require non-O&amp;O distribution
 </li>
 <li>
 20% Analyze campaigns to ensure even pacing, full delivery, and optimal performance
 </li>
 <li>
 15% Manage campaign volume &amp; performance by channel while ensuring goals are on pace to meet client obligations
 </li>
 <li>
 10% Find efficiencies in reports, products, and activation processes to improve turnaround times while mitigating errors
 </li>
 <li>
 5% Respond to internal and client inquiries about product capabilities, specs, and limitations as well as campaign performance
 </li>
 <li>
 5% Manage media budgets in order to maintain margin thresholds
 </li>
 <li>
 5% Monitor accruals and communicating any revenue risk to appropriate teams
 </li>
 <li>
 5% Work with advertising partners on product updates and implement updates to paid campaigns when appropriate
 </li>
 <li>
 5% Assist on reporting, forecasting, and dashboard builds to improve visibility for senior leadership
 
 
 </li>
 </ul>
 
 The Role&rsquo;s Minimum Qualifications And Job Requirements
 
 
 
 
 
 Education:
 
 B.A. in marketing, business, communications or related fields preferred.
 
 
 
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum of 3-years experience with digital ad serving systems with a focus in paid media distribution.
 
 
 </li>
 </ul>
 
 Specific Knowledge, Skills, Certifications And Abilities
 
 
 
 <ul>
 <li>
 High attention to detail required.
 </li>
 <li>
 Intermediate level of Excel required, including the ability to make and use pivot tables.
 </li>
 <li>
 Basic proficiency in other Microsoft Office applications required.
 </li>
 <li>
 Proven quantitative analytical abilities
 </li>
 <li>
 Must enjoy &amp; effectively build relationships with internal &amp; external contacts.
 </li>
 <li>
 Ability to collaborate and work cross-functionally.
 </li>
 <li>
 Positive attitude and ability to work under tight time restrictions.
 </li>
 <li>
 Good verbal and written communication skills.
 </li>
 <li>
 Motivated self-starter with a collaborative and entrepreneurial spirit
 </li>
 <li>
 Thrive in a fast-paced environment, with multiple demands and shifting priorities
 
 
 </li>
 </ul>
 
 
 % Travel Required (
 
 
 Approximate
 
 
 ):
 
 N/A
 
 
 
 It is the policy of People Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing hr@people.inc.
 
 
 The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees
 
 
 
 Pay Range
 
 
 
 Salary: New York: $67,000.00 - $80,000.00
 
 
 The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of People Inc's total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, People Inc. provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death &amp; dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with People Inc. and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance.
 
 
 #NMG#
</div>

Paid Media Specialist

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