988 crisis intervention specialist (overnight)

988 crisis services clinician (overnight)

category management project intern (tiktok shop - operation center) - 2026 start (bs/ms)

988 crisis call specialist Jobs in Seattle

988 crisis call specialist

988 crisis intervention specialist (overnight) Jobs in Seattle

988 crisis services clinician (overnight) Jobs in Seattle

care manager - social worker Jobs in Seattle

care manager - social worker

case manager

clinical manager 988 suicide crisis lifeline

Crisis Clinic

<div>Description:

Lead lifesaving work at the forefront of crisis care. 
At Crisis Connections, we believe everyone deserves access to compassionate, timely support in moments of crisis. As the Clinical Manager of 988 Crisis Services, you&rsquo;ll play a pivotal leadership role in Washington&rsquo;s 988 Suicide &amp; Crisis Lifeline&mdash;guiding teams that provide immediate, trauma-informed support via phone, chat, and text to individuals across the state and beyond.
This is an opportunity for an experienced clinical leader who thrives in fast-paced environments and wants their work to make a measurable, human impact every day.<h3 class="jobSectionHeader"> 
Why This Role Matters</h3><ul><li>
Help shape and sustain a critical public health service at a national moment of growth for 988</li><li>
Directly support clinicians and frontline staff delivering lifesaving interventions</li><li>
Collaborate with passionate professionals committed to equity, dignity, and access to care</li></ul><h3 class="jobSectionHeader">
What You&rsquo;ll Do</h3><ul><li>
Provide day-to-day clinical and operational leadership for the 988 Crisis Services team</li><li>
Supervise and support a multidisciplinary workforce, fostering a culture of compassion, accountability, and excellence</li><li>
Ensure high-quality crisis intervention services across phone, chat, and text platforms</li><li>
Partner with the Clinical Director to implement new services, technology, and best practices</li><li>
Use data and performance insights to strengthen service delivery and meet state and national standards</li><li>
Support hiring, training, coaching, and professional development of clinical staff</li><li>
Build strong relationships with internal programs and external partners statewide</li></ul>
Requirements:

What We&rsquo;re Looking For (Required)<ul><li>
Master&rsquo;s degree in psychology, counseling, social work, or a related field</li><li>
Independent or associate clinical licensure (e.g., LMHC, LMFT, LICSW) with ability to obtain Washington State licensure</li><li>
Mental Health Professional (MHP) status in Washington or ability to obtain</li><li>
4&ndash;5+ years of leadership experience in behavioral health crisis services</li><li>
Strong clinical judgment, communication skills, and comfort with technology in a remote environment</li></ul>
Preferred<ul><li>
Experience in contact centers, crisis lines, or telephonic/web-based services</li><li>
Experience training or supervising staff in virtual and in-person settings</li></ul><h3 class="jobSectionHeader">
Work Details</h3><ul><li>
Salary Range: $95,000&ndash;$105,000</li><li>
Schedule: Monday&ndash;Friday, 8:00am&ndash;4:00pm</li><li>
Location: Fully remote with occasional in-person meetings in Seattle</li><li>
Eligible States: Must reside in Washington, Arizona, Texas, or Ohio</li></ul><h3 class="jobSectionHeader">
Our Commitment to Inclusion</h3>
Crisis Connections is deeply committed to equity, inclusion, and belonging. We value the lived experiences, cultures, and perspectives of our team and strongly encourage candidates from historically marginalized communities to apply.<h3 class="jobSectionHeader"> 
Benefits</h3>
We offer a comprehensive and competitive benefits package designed to support your well-being and growth. Learn more here: https://crisisconnections.org/get-involved/careers/benefits/<h3 class="jobSectionHeader"> 
Ready to Make an Impact?</h3>
If you&rsquo;re a mission-driven clinical leader ready to guide teams doing some of the most meaningful work in behavioral health, we&rsquo;d love to hear from you.
Apply today and help shape the future of crisis care.</div>

Clinical Manager – 988 Suicide & Crisis Lifeline

Crisis Connections

<div>Description:

988 Crisis Services Clinician &mdash; Night Shift (Remote)
Make a life-saving impact when it matters most.
When the world is quiet, crisis doesn&rsquo;t stop. As a Night Shift 988 Crisis Services Clinician, you&rsquo;ll be the trusted clinical leader supporting callers, chat, and text contacts during overnight hours&mdash;providing calm, expert guidance in moments of highest need.
This role is ideal for experienced clinicians who prefer nights, value autonomy, and thrive as the senior clinical presence during overnight operations. 
Schedule Designed for Night Owls<ul><li>
Night Shift: Thursday&ndash;Saturday, 12:00 AM &ndash; 8:00 AM (Pacific Time)</li><li>
Call Team assignment</li><li>
Fully remote (candidates must reside in WA, AZ, OH, or TX)</li></ul> 
About the Program
988 Crisis Services provides free, confidential, telephone-based crisis support across King County and Washington State. Our mission is to foster resilience and wellbeing by connecting people to compassionate, accessible care - 24 hours a day, 7 days a week. Overnight clinicians play a critical leadership role, ensuring safety and continuity of care during the most vulnerable hours. 
Position Summary
The Crisis Services Clinician (988) is a qualified Mental Health Professional who oversees 988 Suicide &amp; Crisis Lifeline contacts via phone, chat, and text. This role provides advanced risk assessment, clinical decision-making, and real-time consultation while supervising a multidisciplinary overnight team of clinical and paraprofessional staff.
Graveyard clinicians are relied upon for strong judgment, calm leadership, and confident decision-making during high-acuity situations. 
Why Work the Night Shift?<ul><li>
Increased clinical autonomy and leadership responsibility</li><li>
Fewer competing demands and distractions</li><li>
Strong camaraderie with overnight teams</li><li>
Opportunity to make a meaningful impact during peak-risk hours</li></ul> 
Key Responsibilities<ul><li>
Provide direct clinical oversight and support to Crisis Specialists and Crisis Intervention Specialists during scheduled overnight shifts</li><li>
Support staff with suicide risk assessment, de-escalation, and crisis intervention</li><li>
Ensure appropriate linkage to Mobile Crisis Teams, Designated Crisis Responders, Next Day Appointments, and other community resources</li><li>
Provide real-time coaching, consultation, and feedback to staff</li><li>
Ensure accurate and timely documentation in the electronic health record</li><li>
Ensure compliance with all 988 program standards, policies, and procedures</li><li>
Promote a professional, respectful, and supportive virtual team environment</li></ul>
Requirements:
<ul><li>Master&rsquo;s degree in psychology, counseling, social work, or a related field</li><li>
Mental Health Professional (MHP) status as defined by Washington State</li><li>
Active Washington State credential or license, including:
<ul><li>LICSW or LSWAIC</li>
<li>LMHC or LMHCA</li>
<li>LMFT or LMFTA</li>
<li>Psychologist or Psychiatrist</li>
<li>Agency Affiliated Counselor (AAC)</li>
</ul></li><li>Minimum of two years of crisis intervention experience</li><li>
Strong verbal, written, and typing skills</li><li>
Ability to work effectively in a remote, fast-paced overnight environment</li></ul>
Preferred Qualifications<ul><li>
Call center, hotline, or telephone assessment experience</li><li>
Experience within public mental health systems (especially King County)</li><li>
Additional training or certification in suicide prevention or trauma-informed care</li></ul>
Compensation &amp; Union Representation<ul><li>
$37.24 per hour + $4.00 an hour differential for working the night shift.</li><li>
OPEIU union-represented position</li></ul>
Benefits &amp; Support<ul><li>
Excellent medical, dental, and vision coverage - Click here to see all our benefits</li><li>
Generous Paid Time Off and 12 paid holidays</li><li>
Annual wage increases</li><li>
403(b) retirement plan</li><li>
ORCA transit pass discount</li><li>
Free parking</li><li>
Flexible scheduling</li><li>
Self-care tools and weekly check-ins with your supervisor</li><li>
Commitment to diversity, equity, and inclusion&mdash;BIPOC, LGBTQ+, and individuals with disabilities are strongly encouraged to apply</li></ul>
Working Conditions
This position involves prolonged sitting or standing, wearing a headset, managing multiple software platforms, and exposure to conversations involving suicide and acute mental health crises. Comprehensive training, supervision, and ongoing support are provided. 
Join Us
If you&rsquo;re a skilled clinician who thrives overnight and wants your expertise to matter when it counts most, we&rsquo;d love to hear from you.
Your calm presence could be someone&rsquo;s lifeline.</div>

988 Crisis Services Clinician (Overnight)

<div>Description:

Join the Front Line of Compassion
988 Crisis Call Specialist
Part-Time &amp; Full-Time | Fully Remote (WA, AZ, OH, TX) 
$26.79/hour | Union-Represented (OPEIU)
At Crisis Connections, we believe that every person deserves compassionate, accessible support during their most difficult moments. As a 988 Crisis Call Specialist, you&rsquo;ll play a vital role in providing life-saving emotional support to individuals experiencing mental health crises-right when they need it most.
If you&rsquo;re empathetic, calm under pressure, and motivated by meaningful work, we invite you to join our growing 988 Crisis Services team. 
Why This Role Matters
The 988 Suicide &amp; Crisis Lifeline is transforming how people access mental health support. In this role, you will be a trusted voice for individuals reaching out via phone, chat or text, offering hope, connection, and practical support during moments of distress.
Our approach centers dignity, respect, and non-judgment&mdash;meeting people where they are and helping them move toward safety and stability. 
What You&rsquo;ll Do
As a 988 Crisis Call Specialist, you will:<ul><li>
Provide empathetic, nonjudgmental crisis intervention via phone, or chat and text</li><li>
Conduct suicide risk and behavioral health assessments and support de-escalation</li><li>
Collaborate with on-shift clinicians to ensure safety when higher-level intervention is needed</li><li>
Develop safety and action plans with individuals in crisis</li><li>
Connect callers to appropriate community resources and crisis response partners</li><li>
Accurately document interactions in the electronic health record</li><li>
Follow established 988 Lifeline protocols and performance standards</li><li>
Contribute to shared team goals for response times, availability, and quality care</li></ul>
Requirements:

What We&rsquo;re Looking For 
We&rsquo;re seeking candidates who bring both skill and heart to this work.
Required Qualifications:<ul><li>
High school diploma or GED plus four (4) years of full-time behavioral health experience, or a combination of education and experience (Bachelor&rsquo;s degree + 1 year BH experience, Associate degree + 2 years BH experience)</li><li>
Strong verbal and written communication skills</li><li>
Ability to multitask across multiple software platforms in a fast-paced environment</li><li>
Ability to remain focused and grounded during emotionally intense conversations</li><li>
Agency Affiliated Counselor (AAC) credential required by the end of the probationary period. Applications must be submitted within 30 days of hire. Crisis Connections will reimburse the cost of obtaining the credential.</li></ul>
Preferred Experience:<ul><li>
Crisis intervention or suicide prevention experience</li><li>
Behavioral health or contact center experience</li><li>
Knowledge of the King County public mental health system</li></ul>
Technology &amp; Work Environment 
This is a fully remote position, with requirements to support confidentiality and service quality:<ul><li>
Must reside in Washington, Arizona, Ohio, or Texas</li><li>
Reliable high-speed internet (wired connection preferred; no hotspots)</li><li>
Smartphone capable of using Microsoft Multi-Factor Authentication (MFA)</li><li>
Quiet, private workspace suitable for confidential conversations</li><li>
Ability to sit or stand and use a headset for extended periods</li></ul>
A brief computer skills assessment is required as part of the hiring process. Accommodations are available upon request. 
Scheduling &amp; Pay<ul><li>
Multiple schedules available (part-time and full-time)</li><li>
$26.79 per hour</li><li>
Union-represented position (OPEIU)</li><li>
Paid training and onboarding</li><li>
Full Benefits</li></ul>
Our Commitment to Inclusion 
Thriving employees create a thriving mission. Crisis Connections is committed to diversity, equity, and inclusion. We value lived experience and welcome applicants from all backgrounds. BIPOC individuals, people with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply.
Ready to Make a Difference?
If you&rsquo;re passionate about mental health, believe in compassionate crisis care, and want to be part of a mission-driven, supportive team-we&rsquo;d love to hear from you.
Apply today and help answer the call when it matters most.</div>

988 Crisis Call Specialist

<div>Description:

988 Crisis Intervention Specialist (Overnight)
Pay: $27.87/hour +$2.00/hour shift differential 
Schedule: Overnight / Graveyard shifts available (including Thurs&ndash;Sat, 8:00 PM&ndash;4:00 AM) 
Location: Fully Remote (Washington, Arizona, Ohio, or Texas residents only) 
Union: OPEIU 
Reports to: 988 Clinical Supervisor 
The Work That Happens After Midnight - Overnight crisis work is different.
Calls are fewer - but often heavier. Decisions matter more. Support must be steady, thoughtful, and right the first time. If you do your best work when things are quiet but critical, this role was built for you.
As an Overnight 988 Crisis Intervention Specialist, you are not the first voice on the line - you are the clinical anchor behind the scenes. You support Crisis Specialists in real time as they respond to people reaching out through the 988 Suicide &amp; Crisis Lifeline via phone, chat, and text. 
What You&rsquo;ll Actually Be Doing
This is a clinical consultation and coaching role with real impact:<ul><li>
Provide live clinical guidance to Crisis Specialists during active contacts</li><li>
Support decision-making for high-acuity and complex situations</li><li>
Review and complete clinical documentation, screening guides, and logs with accuracy and timeliness</li><li>
Offer post-contact debriefing and constructive feedback that helps staff grow</li><li>
Step into queue coverage during volume spikes to keep wait times down</li><li>
Support onboarding and skill development for newer staff</li><li>
Participate in trainings, case reviews, and quality improvement work</li></ul> 
Who This Role Works Best For
You&rsquo;ll likely thrive here if you:<ul><li>
Prefer overnight schedules and work well with autonomy</li><li>
Stay calm and organized in high-acuity environments</li><li>
Enjoy mentoring and supporting peers - not just direct service</li><li>
Can manage multiple technology platforms at once</li><li>
Value thoughtful documentation and clinical consistency</li></ul>
Requirements:

Required Qualifications<ul><li>
Bachelor&rsquo;s degree in social sciences or a related field</li><li>
Knowledge of the public mental health system (King County Preferred)</li><li>
Strong verbal, written, and technical skills</li><li>
Ability to work effectively in fast-paced, high-stakes situations</li><li>
Agency Affiliated Counselor (AAC) credential required by the end of the probationary period. Applications must be submitted within 30 days of hire. Crisis Connections will reimburse the cost of obtaining the credential.</li></ul> 
Remote Work &amp; Technology
This is a fully remote role and requires:<ul><li>
A quiet, confidential workspace</li><li>
Comfort with prolonged sitting/standing and headset use</li><li>
Smartphone with multi-factor authentication capability</li><li>
Reliable high-speed internet (minimum 50 mbps upload/download)</li></ul>
You will regularly engage with emotionally intense material related to suicide, mental health challenges, and crisis situations. 
Pay &amp; Benefits
We support the people who support others.<ul><li>
$27.87/hour with annual wage increases, +$2.00/hour shift differential for the overnight shift</li><li>
Medical, dental, and vision insurance Click here to see all our benefits</li><li>
Short- and long-term disability</li><li>
Flexible Spending Account (FSA)</li><li>
403(b) retirement plan</li><li>
Generous paid time off and 12 paid holidays</li><li>
ORCA transit pass discount</li><li>
Free parking</li><li>
Flexible scheduling options</li><li>
Ongoing growth opportunities, self-care resources, and weekly supervisor check-ins</li></ul> 
Our Commitment
We believe crisis care is stronger when the workforce reflects the communities it serves.
We welcome applicants from all backgrounds and strongly encourage individuals from historically underrepresented communities - including BIPOC candidates, people with disabilities, and members of the LGBTQ+ community - to apply.
Reasonable accommodations are available in accordance with the Americans with Disabilities Act. 
If you&rsquo;re ready to do meaningful clinical work during the hours when it matters most, we&rsquo;d love to hear from you.</div>

988 Crisis Intervention Specialist (Overnight)

Providence Swedish

<div>Description
This is a night shift role.
This is a combined posting for a Care Manager MSW and Care Manager LCSW. The requirements of each role are listed below under each associated title. Consideration for each role will be based on qualifications. If you have the qualifications of any one of these three positions, we encourage you to apply.
Providence Swedish caregivers are not simply valued &ndash; they&rsquo;re invaluable. Join our team at Swedish Ballard and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Care Manager MSW
The Clinical Social Worker partners with patients, families and the health care team to address and advocate for patients' social and emotional needs. The clinical social worker is responsible for providing a full range of social work services including but not limited to psychosocial assessment, treatment planning, therapeutic interventions, discharge planning, crisis intervention, and resource referral. The clinical social worker partners with the patient and his or her support system, as well as interdisciplinary teams, both internal and external to the organization, to improve patient care through the effective utilization and monitoring of health care resources. The clinical social worker assumes a leadership role to facilitate the achievement of patient goals and desired clinical, financial, and resource outcomes. The clinical social worker is guided by the NASW Code of Ethics and the Swedish Mission and Vision in his or her daily practice.
Required qualifications:
<ul><li>Master's Degree in Social Work from an accredited school
</li><li>Upon hire: Washington Clinical Independent Social Worker Associate License
</li><li>1 year of experience in the areas of acute medical or mental healthcare in an inpatient or outpatient setting
</li></ul>Preferred qualifications:
<ul><li>ACM/CCM certification.
</li></ul>Care Manager MSW, Salary Range:
Seattle, WA - Min: $45.66 Max: $69.58
Care Manager LCSW
The Clinical Social Worker partners with patients, families and the health care team to address and advocate for patients' social and emotional needs. The clinical social worker is responsible for providing a full range of social work services including but not limited to psychosocial assessment, treatment planning, therapeutic interventions, discharge planning, crisis intervention, and resource referral. The clinical social worker partners with the patient and his or her support system, as well as interdisciplinary teams, both internal and external to the organization, to improve patient care through the effective utilization and monitoring of health care resources. The clinical social worker assumes a leadership role to facilitate the achievement of patient goals and desired clinical, financial, and resource outcomes. The clinical social worker is guided by the NASW Code of Ethics and the Swedish Mission and Vision in his or her daily practice.
Required qualifications:
<ul><li>Master's Degree in Social Work from an accredited school
</li><li>Upon hire: Washington Clinical Independent Social Worker License
</li><li>1 year of experience in the areas of acute medical or mental healthcare in an inpatient or outpatient setting
</li></ul>Care Manager LCSW, Salary Range:
Seattle, WA - Min: $48.39 Max: $73.75
Why Join Providence Swedish?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.
About Providence
At Providence, our strength lies in Our Promise of &ldquo;Know me, care for me, ease my way.&rdquo; Working at our family of organizations means that regardless of your role, we&rsquo;ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area. It is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. Whether through physician clinics, education, research and innovation or other outreach, we&rsquo;re dedicated to improving the wellbeing of rural and urban communities by expanding access to quality health care for all.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern.
Requsition ID: 432284
 
Company: Swedish Jobs
 
Job Category: Care Management
 
Job Function: Clinical Care
 
Job Schedule: Part time
 
Job Shift: Multiple shifts available
 
Career Track: Clinical Professional
 
Department: 3902 SBA CASE MANAGEMENT
 
Address: WA Seattle 5350 Tallman Ave NW
 
Work Location: Swedish Ballard Tallman Bldg-Seattle
 
Workplace Type: On-site
 
Pay Range: $See Posting - $See Posting
 
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.</div>

Care Manager - Social Worker

Reema Health

<div>Behavioral Health Community Guide (Spanish) 


Location: Seattle, WA metro area

FLSA Status: Exempt

Job Status: Full Time

Work Model: Hybrid

Work Schedule: Monday&ndash;Friday with occasional evenings and/or weekends

Vehicle Required: Yes

Amount of Travel Required: 25-50% within a 30 mi community service area

Reports To: Care Team Manager

Salary Range: $54,000 - $61,000 annually 
 At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life's challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person &mdash; someone who listens, meets members where they are, and understands the community's resources &mdash; can ease those burdens and effectively connect members to health care. Reema believes that using technology to support human connection and engagement can be a lifeline for those most struggling to navigate life's challenges. Our mission-driven and member-focused company is seeking an experienced and self-motivated Community Guide who has worked with individuals living with serious mental illness and substance use disorder, and understands the unique needs of this community. In this role, the Community Guide will be working with the multidisciplinary care team to plan and coordinate services for members.

This energetic and adaptable Community Guide is an integral part of Reema, a start-up working to transform how behavioral health care and social care work together. The Community Guide works to build genuine, positive relationships with a diverse range of members and seeks to improve the member's health and wellbeing. Their work is completed daily through an integrated technology platform to call and text members, schedule community visits and clinical appointments, as well as document all interactions and communicate with the clinical team. The Community Guide will be responsible for the full lifecycle of their caseload, including initial outreach to engage members in services, ongoing work with members to achieve their wellbeing goals through connection to health care and community resources, and completion of the care plan. The Community Guide will work as part of an integrated model of healthcare where they partner directly with clinical therapists and prescribers to provide holistic support for members. A primary strength of the Community Guide should be excellent verbal and written communication, building strong meaningful relationships, problem solving, and a comfortability in navigating the ambiguous nature of a constantly growing and evolving startup.

This position requires significant time in the field, directly interacting with members. This role is most suitable for someone who is confident in interacting directly with many people, many of whom have experienced trauma and face barriers because of their mental, physical and chemical health. 


Outreach and engagement into care:
<ul>
<li>Engage and work alongside clients from diverse ethnic backgrounds, focusing on those with: severe and persistent mental illness, substance use disorders and complex medical conditions.</li>
<li>Reach out to members and share about Reema Health to enroll them in our care model.</li>
</ul>
Provide high quality and meaningful support to members to achieve improved health and wellbeing outcomes:
<ul>
<li>Through cold outreach create and manage a caseload of 60 - 100 members and provide coverage for other Community Guides during periods of absence or increased workload.</li>
<li>Assess member needs and support systems, including social determinants of health, to help create a patient-centered care plan.</li>
<li>Assess member behavior and mental health needs and actively participate in guiding them through the process of enrolling in behavioral and mental health services.</li>
<li>Establish trusting relationships with members, reliably provide meaningful and quality support, and follow-through in a timely and appropriate manner to achieve their wellbeing goals.</li>
<li>Collaborate with our clinicians by helping patients connect to care, joining clinical visits as appropriate, following up on social needs.</li>
<li>Coordinate referrals and support appointment scheduling and attendance with behavioral health, primary care, and other provide types for members.</li>
<li>Understand overall goals for the month. Independently organize and prioritize workload with effective time and task management skills to achieve monthly goals and outcomes.</li>
<li>Actively listen, empathize, and appreciate the vulnerability of members willing to share their challenges. Community Guides will maintain professional boundaries and confidentiality, seeking consultation and support with complex member situations from the multidisciplinary team.</li>
<li>Visit members in person as appropriate. This may be in the member's home, community, the hospital or other treatment setting to build trust and maintain connection with Reema's clinical services.</li>
<li>Utilize text, phone, email and face-to-face interactions appropriately to match your communication approach with each members' preference and situation.</li>
<li>Effectively identify and connect members to community and health resources to support member needs. This may include transporting members and accompanying them to access other services. Establish relationships with resources to support Reema's members as needed.</li>
<li>Prepare members for services ending by keeping self-sufficiency and independence top of mind.</li>
</ul>
Complete accurate and thorough documentation and record keeping in a timely manner:
<ul>
<li>Utilize the Reema App to thoroughly document all work with members in a timely fashion, including keeping a care plan updated.</li>
<li>Understand and comply with confidentiality of protected health information and HIPAA.</li>
<li>Support member records to be thorough and accurate in both Reema's technology and our EHR.</li>
</ul>
Provide positive representation of Reema:
<ul>
<li>Work independently and collaboratively in a fast-paced startup environment. See frequent change as an opportunity rather than a barrier.</li>
<li>Serve diverse members in your community with dignity and respect, as well as build relationships with community resources and customers.</li>
<li>Partner with Reemates across the multidisciplinary team and the company to offer your perspective and learn from others.</li></ul> 


Job responsibilities to grow and change as business necessitates.

Education, Experience and Skills:
<ul>
<li>Bachelor's degree in Social Work, Human Services, Psychology, Health Sciences or other related fields. Years of related experience and subsequent expertise can be substituted for years of completed education towards a bachelor's degree</li>
<li>3 or more years of direct experience with population or community to be served and knowledge of community</li>
<li>Driven to work with individuals who have significant mental and chemical health needs and believe that recovery is possible</li>
<li>Demonstrated experience with crisis planning, case management, boundaries and personal safety in community work</li>
<li>Proficiencies in critical thinking, time management, strategizing, and multitasking</li>
<li>Strong propensity towards building and maintaining relationships through initiating conversations and creating connections</li>
<li>Ability to develop, adapt, and execute outreach and care plans</li>
<li>Demonstrated proficiency working with technology, including basic knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred</li></ul> 


Qualifications &amp; Position Requirements:
<ul>
<li>18 years of age or older</li>
<li>Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record</li>
<li>Offers are contingent upon passing a pre-employment drug screening and background check</li>
<li>Comply with federal, state and local regulations regarding patient confidentiality HIPAA</li>
<li>Use technology-based tools and systems daily</li>
<li>Lift and carry up to 25 pounds occasionally</li></ul> 


Benefits:
<ul>
<li>Competitive Salary</li>
<li>Medical, Dental, and Vision Insurance</li>
<li>HSA and FSA Options</li>
<li>401(k) Retirement Savings Plan</li>
<li>Employee Assistance Program</li>
<li>Flexible Schedules and Remote Work</li>
<li>Technology Stipend</li>
<li>Mileage Reimbursement</li>
<li>Accrued Paid Time Off</li>
<li>Paid Family and Medical Leave</li></ul> 


As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws.

Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate. 


Notice to all potential candidates

Reema Health has been made aware of fraudulent activities targeting job seekers.

To ensure your safety and protect yourself from potential scams, we urge you to exercise caution and verify the authenticity of anyone claiming to represent Reema Health.

We value your privacy and security. Genuine communications from us will always come from official email domains. We assure you that we will never request bank account, credit card, or social security information during the application or interview processes. We would also never conduct an interview or extend a job offer over chat or text.

We appreciate your understanding and interest in a career with Reema Health.</div>

Bilingual Behavioral Health Community Guide (Spanish)

YMCA Of Greater Seattle

<div>Overview:<div></div><div> 
Our Commitment to Equity
 
The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.</div><div></div><div> 
Job Summary</div><div>
You will provide culturally competent, and strength-based peer support to youth, young adults, and families experiencing a behavioral or mental health crisis. Working alongside a Mental Health Care Professional, this position will utilize de-escalation techniques to stabilize the situation; assist in developing a Safety and Action Plan to address priority needs; and, where appropriate, transport individuals to care facilities or alternative placement in the community. Services are provided in client homes or safe community locations (hospital, overnight shelter, transitional housing). You will collaborate with co-workers, supervisors, outside professionals, and others involved in delivering the individual or family&rsquo;s care to meet safety plan needs and action plan goals. As part of a connected, 24/7 regional crisis program, you support care coordination by passing down outreach details and outcomes to our day teams.</div><div> 
This position is with the Y Social Impact Center, the social services division of the YMCA of Greater Seattle (YGS), serving around 5,000 youth, young adults, and families every year in communities across King County, Pierce County, and various counties across WA. Through our programs we aim to strengthen young people&rsquo;s ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; establishing stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center&rsquo;s programs include homelessness prevention, housing, behavioral health, crisis response, foster care licensing, violence prevention, and employment. Since many of the young people we serve have been involved in the foster care, criminal justice, behavioral health, and/or homelessness systems, we truly value relatable lived experience of our staff and those applying for our positions as an asset.</div><div></div><div> 
Position Type/Expected Hours of Work 
This is a full-time, overnight position in which staff are dispatched from their homes to various locations in the community. Dispatches arrive through a phone app, so staff need to be able to hear notifications, wake up, and respond in a timely manner with their shift partner. All crisis work is to be done in-person unless the individual/family explicitly requests a telehealth response.</div><div> 
After Hours teams are scheduled to provide on-call support every night (weekdays and weekends), including holidays. The hours of work are typically from 6/7:00 p.m. to 8:00 a.m. the following morning. Flexibility is required with some weekend daytime work required as job duties demand.</div><div> 
This position is part of our CCORS (Children's Crisis Outreach and Response System) Program Regional Expansion. There is the opportunity to support youth, young adults, and families in North and East King County (Bellevue, Bothell, Duval, Issaquah, Kenmore, Woodinville, etc.), South King County (Auburn, Federal Wy, Enumclaw, Maple Valley, etc.) or Central King County (Seattle, Vashon, Eastlake, Capital Hill, etc.).</div><div></div><div> 
What you'll get from working at The Y</div><ul><li>
Membership to the YMCA of Greater Seattle for you and your household</li><li>
Medical, Dental, Vision, and Life insurance</li><li>
Retirement with 12% employer contributions after 2 years of services - see Y Retirement for more information. Other Savings plans available upon hire.</li><li>
Free access to mental health resources</li><li>
Rapidly accruing paid time off (PTO)</li><li>
Discounts on qualifying YMCA of Greater Seattle childcare, day camp, overnight camp and outdoor leadership programs. 25% for part-time staff, 50% for full-time staff.</li><li>
Direct care staff in the Social Impact Center receive monthly personal Wellness days in addition to existing PTO and Paid Holiday benefits</li><li> Some benefits only available to full-time staff</li></ul><div></div><div> 
Pre-Certified Peer Counselor: Hiring Range: $22.00 &ndash; 25.00/hr</div><div></div><div> 
Certified Peer Counselor: Hiring Range: $24.00 &ndash; 27.00/hr</div><div></div><div> 
**Required qualifications listed below</div>
Responsibilities:
<ul><li>Provides immediate, intensive crisis outreach services overnight to children, youth, young adults, and families throughout King County and additional coverage as needed.</li><li>
Assists in stabilizing the environment and de-escalating the immediate crisis.</li><li>
Assists in developing a Safety Plan to address the immediate crisis over the next 24 &ndash; 72 hours.</li><li>
Assist youth, young adults, and families in developing self-determination and empowerment skills through self-advocacy.</li><li>
Identifies individual or family stresses, instability and provides appropriate support.</li><li>
Identifies community resources and natural supports and works with the individual or family to effectively navigate resources.</li><li>
Collaborates effectively with co-workers, supervisors, and outside professionals.</li><li>
Provides timely and accurate updates to our crisis dispatcher in real time to support effective crisis response and the safety of teams in the field.</li><li>
Transports individuals to care facilities or safe, alternative community placements as appropriate to support the safety plan.</li><li>
Flexes schedule to support other regions to meet the needs of our program and community.</li><li>
Maintains a working knowledge of current trends and developments in behavioral health.</li><li>
Completes required documentation within program deadlines.</li><li>
Reports all critical incidents and adheres to YMCA program rules and procedures.</li><li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li></ul><div></div><div> 
Code of Conduct for Applicants</div><div></div><div> 
All employees and volunteers are responsible for adhering to abuse prevention policies, maintaining appropriate boundaries, completing required training, reporting suspicious or inappropriate behavior, and complying with mandated reporting requirements.</div><div></div><div> 
Responsible for ensuring staff are properly screened, trained, supervised and held accountable to the organization&rsquo;s abuse risk management standards.</div>
Qualifications:
<ul><li>Minimum age of 21 years</li><li>
Lived experience in receiving services as a youth, young adult, or parent/guardian in complex,youth-serving systems (juvenile justice, behavioral health, child welfare, special educationpreferred) and is prepared to use that experience in helping others.</li><li>
Other applicable education, training, and experience, which provide the knowledge, abilities, andskills necessary to perform effectively in the position will be considered.</li><li>
Ability to work independently and as a part of a team</li><li>
Ability to effectively communicate with others</li><li>
Ability to set priorities and manage time effectively</li><li>
Ability to use a computer and work with Microsoft Windows Outlook and electronic health records data system.</li><li>
Trained in and familiar with recovery model and able to assist youth, young adults, and families in mental or behavioral health crisis.</li><li>
Demonstrated ability to engage youth, young adults, and families in safety planning that is culturally- and developmentally appropriate.</li><li>
Knowledge of community services and resources including: support groups, mental health, substance abuse, child welfare, juvenile justice, developmental disabilities, special education programs, etc.</li><li>
Experience with crisis de-escalation and crisis stabilization practices.</li><li>
The following physical and mental abilities are required: frequent lifting or carrying up to 15 pounds, must be able to hear, frequent standing/walking going up and down stairs due to community outreach basis, ability to communicate effectively in person and/or phone, the ability to read, analyze and interpret information, ability to write reports, correspondence and procedures, ability to maintain notes/records, ability to define and solve practical problems, collect data</li><li>
WA State Peer Counselor Certification preferred and required within one year of employment.</li><li>
Possession of a high school diploma or equivalence preferred</li><li>
Prefer knowledge of, and previous experience with, diverse populations (language, culture, race, physical activity, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.</li><li>
Current State-approved first aid certification, state-approved CPR certification, BBP (HIV/AIDS) training certification.*</li><li>
Washington State Agency Affiliated Counseling Credential. **</li></ul><div></div><div> 
Pre-Certified Peer Counselor: 
<ul><li>WA State Peer Counselor Certification preferred and required within one year of employment.</li></ul></div><div></div><div> 
Certified Peer Counselor: 
<ul><li>WA State Peer Counselor Certification preferred and required within 30 days of employment.</li></ul></div><div><ul><li> 
Within 30 days of employment or first available training.</li></ul>
**Training and certification can be completed after hire. Start process of training and certification within the first month of hire and full certification as a Peer within 6 months of hire.</div><div></div><div> 
Preferred Qualifications: 
<ul><li>Knowledge of and previous experience with diverse populations (language, culture, race, physical ability, sexual orientation, etc.).</li><li>Ability to speak any language in addition to English may be helpful.</li></ul>
Other combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered. 
All job offers are contingent on the results of a background check. We participate in the Federal E-Verify system.</div><div></div><div> 
Authorized Driver Preference
</div><div>This role has the potential to transport clients as an &ldquo;authorized driver&rdquo; for the YMCA of Greater Seattle (YGS) using an employer-provided vehicle. Driving duties for this role are optional, but preferred.* Driving roles are safety-sensitive. To become an authorized driver, you must be 21+, have possessed a driver's license for at least 3 years, and pass a drug screen that will test for impairing substances (including marijuana) in addition to meeting the driving record standards below:</div><div></div><div> 
YGS Driving Record Standards</div><div>
Within the last three (3) years: No more than two (2) vehicle related suspension(s) and/or reinstatement(s). No more than two (2) moving violations and/or accidents. Moving violations include, but are not limited to, the following:</div><ul><li>Speeding</li><li>Improper Lane Change</li><li>Failure to Yield in Right-of-Way</li><li>Failure to Obey Traffic Signal</li><li>Failure to obey Traffic Sign</li></ul><div></div><div> 
Within the last five (5) years: No Major Violations which include, but are not limited to, the following:</div><ul><li>DUI, DWI, OUI, OWI, BUI (Boating), Administrative Per Se, or Refusing to Test</li><li>Driving with an open container of alcohol</li><li>Reckless Driving</li><li>Hit and Run &ndash; property damage only (Incidents involving injury fall under Permanent Disqualification)</li><li>Racing</li><li>Driving with a suspended/revoked license/insurance</li><li>Speeding over 20 mph</li><li>Fleeing and/or eluding police</li><li>Any other felony driving conviction(s)</li></ul><div></div><div> 
Driving records that result in Permanent disqualification from driving duties:</div><ul><li>More than 3 DUI, DWI, OUI, OWI, BUI, Administrative Per Se, or Refusing to Test for entirety of driving history.</li><li>More than 3 Driving with a suspended/revoked license</li><li>Hit and Run resulting in bodily injury or death</li><li>Manslaughter/felony death by motor vehicle</li></ul><div></div><ul><li> 
Due to state-specific reporting requirements in our driver management system, we are not currently able to enroll California Driver's License holders as Authorized Drivers.</li></ul><div></div> 
You'll be a great fit for the Seattle Y if you:<ul><li>
Thrive on working in a collaborative environment.</li><li>
Are very adaptable.</li><li>
Have high ownership and strong work ethic.</li><li>
Are a great problem solver who can think on your feet.</li><li>
Truly enjoy being of service to people.</li><li>
Like being part of a team that cares about one another as people and enjoy working together.</li><li>
Want to know that the work you do contributes to building a better, stronger community for all.</li></ul>
OUR MISSION
Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.
OUR VALUES<ul><li>
Respect</li><li>
Responsibility</li><li>
Honesty</li><li>
Caring</li><li>
Passion for Excellence</li></ul> 
YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.
We are a drug &amp; alcohol-free workplace. We participate in the Federal E-Verify system. All job offers are contingent on the results of a background check in accordance with Washington's Fair Chance Act. Please download and review the below resources for more information:
(i) The updated 2025 requirements of 49.94.010:
https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=251099&amp;hashed=1503034877 
(ii) The WA attorney general's Washington fair chance act guide for employers and job applicants:
https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=251100&amp;hashed=74689660<div></div><div> 
If you need assistance of any kind with the application process, reach out to recruiting@seattleymca.org.</div></div>

Overnight Peer Counselor

Explore 148+ Clinical manager 988 suicide crisis lifeline in Seattle this May. Find roles across top companies and apply now to boost your career.