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clinical support specialist

HistoSonics, Inc.

<div>
 HistoSonics is a commercial-stage medtech company advancing the Edison&reg; System, a novel non-invasive sonic beam therapy based on histotripsy. Since receiving FDA De Novo grant for the non-invasive destruction of liver tumors in 2023, the company has progressed beyond initial market entry into commercial expansion, reimbursement momentum, and ongoing clinical and pipeline development. In addition to its current liver tumor indication, HistoSonics is pursuing future indications across multiple applications including kidney, pancreas, prostate, neuro, women&rsquo;s health, and other significant underserved human health areas, to realize the broader potential histotripsy across multiple disease states and medical specialties.
 
 
 We offer an exciting work culture where cutting-edge science meets real-world application, and each team member&rsquo;s contribution is important to our success in ensuring our physicians and their patients get what they need most.
 
 
 
 Location
 
 : Remote / Field - Ideally candidates will live in the New York City metro area. Open to candidates living in Rhode Island and New Jersey.
 
 
 
 Travel:
 
 This position requires travel (flying &amp; driving) within the assigned geographical sales territory up to 75% of the time, with frequent overnight hotel stays (2-3 nights/week).
 
 
 
 Salary Range
 
 : $135,000 base pay, plus quarterly variable compensation plan.
 
 
 
 Position Summary
 
 
 
 The Clinical Specialist (CS) plays a critical role in supporting successful clinical implementation and adoption of HistoSonics technology. This individual provides expert procedural support, ensures clinical excellence during live cases, and partners closely with commercial teams to drive sustainable growth. The CS works cross-functionally to optimize workflow integration, champion clinical best practices, and deliver exceptional results for both clinicians and patients.
 
 
 
 Position Expectations
 
 
 
 <ul>
 <li>
 Serve as a clinical expert during system implementation, physician onboarding, and live procedure support.
 </li>
 <li>
 Partner with Account Managers to ensure alignment on account readiness, utilization goals, and growth opportunities.
 </li>
 <li>
 Lead on-site execution during new site launches and technology integrations, ensuring a seamless clinical experience.
 </li>
 <li>
 Identify and share clinical insights to enhance performance, workflow, and overall outcomes.
 </li>
 <li>
 Support cross-functional collaboration between Clinical, Commercial, and R&amp;D teams to advance adoption and procedural excellence.
 </li>
 <li>
 Maintain strong professional relationships with key physicians, clinical staff, and internal stakeholders.
 </li>
 <li>
 Drive ongoing optimization at existing sites to support procedural growth and sustainability.
 
 
 </li>
 </ul>
 
 Competencies
 
 
 Implementation &amp; Launch
 
 
 
 <ul>
 <li>
 Coordinate and execute successful site start-ups and procedural launches.
 </li>
 <li>
 Provide high-quality in-person and remote procedural support.
 
 
 </li>
 </ul>
 
 Clinical Excellence
 
 
 
 <ul>
 <li>
 Demonstrate deep procedural knowledge and expertise in imaging and therapy delivery.
 </li>
 <li>
 Ensure consistent adherence to clinical and safety protocols.
 
 
 </li>
 </ul>
 
 Drive Sustainable Growth
 
 
 
 <ul>
 <li>
 Identify opportunities to expand procedural utilization and account performance.
 </li>
 <li>
 Collaborate with sales partners to align clinical insights with strategic growth initiatives.
 
 
 </li>
 </ul>
 
 AM Collaboration
 
 
 
 <ul>
 <li>
 Serve as a trusted partner to Account Managers, jointly developing and executing site-specific action plans.
 </li>
 <li>
 Support cross-functional alignment and communication between commercial and clinical teams.
 
 
 </li>
 </ul>
 
 Knowledge and Skills
 
 
 
 <ul>
 <li>
 Strong understanding of clinical workflows, physician engagement, and procedural execution in complex healthcare environments.
 </li>
 <li>
 Excellent interpersonal and communication skills, with the ability to build credibility and trust across all levels.
 </li>
 <li>
 Analytical and adaptable; able to assess real-time challenges and provide effective solutions.
 </li>
 <li>
 Proactive, results-oriented, and capable of managing multiple priorities in a fast-paced setting.
 </li>
 <li>
 Must demonstrate flexibility, initiative, and a commitment to excellence.
 </li>
 <li>
 Working knowledge of compliance standards including HIPAA, Sunshine Act, and company interaction guidelines.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in healthcare, business, biomedical engineering, or a related field preferred
 </li>
 <li>
 3+ years of experience in medical devices, healthcare technology, or interventional clinical support (imaging, ultrasound, or robotic experience preferred).
 </li>
 <li>
 Proven ability to drive clinical adoption and support procedural success.
 </li>
 <li>
 Willingness to travel up to 75% (domestic), including overnights as required.
 </li>
 <li>
 Must meet all hospital credentialing requirements (background check, drug screen, immunizations).
 
 
 </li>
 </ul>
 
 Work Environment
 
 
 
 This position operates in a field-based sales territory environment. This role requires a personal vehicle for field travel with a valid Driver&rsquo;s License, a monthly car allowance will be provided for the use of the personal vehicle for work role.
 
 
 
 Travel:
 
 This position requires travel within the assigned geographical sales territory up to 75% of the time with frequent overnight hotel stays.
 
 
 
 Benefits
 
 : We offer a comprehensive benefits package for full-time employees. This includes health, dental, and vision insurance, life, short-term and long-term disability insurance, 401(k), paid time off, and more.
 
 
 We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
 
 
 
 U.S. Work Authorization &amp; Sponsorship:
 
 Employer will not sponsor visas for position.
 
 
</div>

Clinical Specialist - New York City

Atlantic Health

<div>Principal Accountabilities:
 
 
1. Handles patient intake, updates medical records, and administers appropriate screening tools.
 
2. Records medical information and test results, conducts patient interviews, takes and records vital signs, collects specimens, and administers medication under physician supervision.
 
3. Assists with walk-in and scheduled clinic visits, ensures verification and recording of clinical data and adherence to quality standards.
 
4. Monitors environment for compliance with continual accreditation readiness and evaluates practice schedule for changes or updates.
 
5. Demonstrates knowledge of the certified medical assistant scope of practice, incorporating elements of holistic patient-centered and team-based care.
 
6. Guides patients through the health care system and helps patients arrive at scheduled appointments on time.
 
7. Provides emotional support related to the patient's clinical situation in accordance with the patient's plan of care.
 
8. Assists with referrals of patients to the appropriate specialist for diagnosis or treatment.
 
9. Performs other related duties as assigned.</div>
 <div>Required:
 
1. High School Diploma or equivalent.
 
2. National Certification from an accredited Medical Assistant program.
National Certification CCMA from: NHA, AAMA, NAHP, ARMA, AMT, AMCA, or NCCT.
 
 
Preferred:
 
1. Associate's degree in Medical Care or related field.
 
2. 1 year of experience in Health Care services.</div>
 <div>Atlantic Medical Group is a physician-led and physician-governed organization that delivers the highest quality health care, at the right place, the right price, and the right time. We are a multispecialty physician group with more than 1,000 doctors, nurse practitioners and physician assistants at over 300 locations throughout northern and central New Jersey and northeast Pennsylvania. Our mission is to deliver exceptional care recognizing the unique needs of all those we serve. Our vision is to achieve the best outcomes with our patients at the center of the physician-led team, driven by service, innovation and continuous learning.
Our integrated network offers seamless access to Atlantic Health's entire health care continuum and our nationally and regionally ranked hospitals. In collaboration with Atlantic Health, several of our practices offer urgent care and walk-in services.
In addition to primary care physicians, the team includes specialists that care for patients in all aspects of their health from pediatrics to geriatrics and everything in between. We make health decisions easier for patients with enhanced access to referrals.
Atlantic Health offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted: 
<div></div> 
<div>Team Member Benefits
</div><div><ul><li>Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
</li><li>Life &amp; AD&amp;D Insurance.
</li><li>Short-Term and Long-Term Disability (with options to supplement)
</li><li>403(b) Retirement Plan: Employer match, additional non-elective contribution
</li><li>PTO &amp; Paid Sick Leave
</li><li>Tuition Assistance, Advancement &amp; Academic Advising
</li><li>Parental, Adoption, Surrogacy Leave
</li><li>Backup and On-Site Childcare
</li><li>Well-Being Rewards
</li><li>Employee Assistance Program (EAP)
</li><li>Fertility Benefits, Healthy Pregnancy Program
</li><li>Flexible Spending &amp; Commuter Accounts
</li><li>Pet, Home &amp; Auto, Identity Theft and Legal Insurance
</li></ul>____________________________________________
</div><div>Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.
</div>EEO STATEMENT
Atlantic Health, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.</div>

Certified Medical Assistant I, Full Time- Days, Orthopedic Surgery, New Providence

Adams Clinical

<div>
 
 Join Us in Shaping the Future of Clinical Research
 
 
 
 Adams Clinical is a leading clinical trial site network committed to accelerating the development of life-changing medicines. Our mission is simple: deliver uncompromising data quality, safety, and diverse enrollment to advance healthcare. Our vision is to set the gold standard for clinical trial excellence. We believe our people make the difference. Guided by our core values&mdash;Scientific Rigor, Operational Excellence, Commitment to Sponsors and Participants, and Authentic Collaboration&mdash;we create an environment where meaningful work drives meaningful change.
 
 
 At Adams Clinical, you&rsquo;ll find:
 
 
 <ul>
 <li>
 A culture of respect, transparency, and continuous improvement
 </li>
 <li>
 Opportunities for professional growth and learning
 </li>
 <li>
 A team dedicated to improving lives through innovation and integrity
 
 
 </li>
 </ul>
 If you&rsquo;re passionate about making an impact in clinical research and want to be part of a collaborative, mission-driven organization, we&rsquo;d love to have you on our team.
 
 
 
 Overview
 
 
 
 Adams Clinical is a rapidly growing research site network specializing focused on late phase industry-sponsored trials of novel treatments for a variety of psychiatric and neurological conditions, supporting both inpatient and outpatient studies. Adams Clinical Site Network has locations in Watertown, MA; Boston, MA; Harlem, NY; Bronx, NY; Philadelphia, PA; and Dallas, TX.
 
 
 We are seeking entry-level applicants for the Clinical Research Assistant role at our Harlem location (Zipcode: 10029). This role is ideal for entry-level candidates interested in learning clinical research operations, contributing to study execution, and developing foundational skills in patient interaction, data management, and regulatory compliance.
 
 
 The Clinical Research Assistant (RA) provides foundational support in the conduct of clinical trials at the site level. Working under the direct supervision of a CRC II, CRC III, or Site Manager, the RA assists with operational, administrative, and participant-facing tasks to ensure studies run smoothly and in accordance with ICH-GCP, regulatory requirements, and protocol guidelines. This role is an ideal entry point for individuals seeking to gain hands-on experience in clinical research.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Support study start-up activities, including supply inventory, document preparation, and site initiation readiness.
 </li>
 <li>
 Assist with participant screening workflows as delegated, including scheduling screening visits and collecting basic information such as demographics, medical history, and other study-relevant details to support eligibility assessment.
 </li>
 <li>
 Schedule and prepare for participant visits, including source prep, lab kits, and CRFs.
 </li>
 <li>
 Serve as a participant liaison&mdash;confirm appointments, coordinate transportation, and maintain ongoing communication.
 </li>
 <li>
 Escort and assist participants during on-site visits; perform vital signs, ECGs, and specimen collection/processing as trained.
 </li>
 <li>
 Complete accurate, ALCOA+-compliant source documentation for delegated procedures.
 </li>
 <li>
 Perform data entry into EDC systems and assist with query resolution.
 </li>
 <li>
 Maintain study binders, charts, and logs; support supply management.
 </li>
 <li>
 Ensure accurate capture and upload of paper source documents into eSource systems in accordance with site processes and regulatory requirements, supporting long-term retention and audit readiness.
 </li>
 <li>
 Obtain, track, and manage medical releases, as well as medical and pharmacy records from external providers as needed, in accordance with site SOPs and protocol requirements.
 </li>
 <li>
 Support CRCs during monitoring visits and assist with preparing documentation and materials to ensure audit and inspection readiness.
 </li>
 <li>
 Assist with investigational product (IP) accountability tasks as needed and where applicable, gaining exposure to IP handling, tracking, and documentation under the direct supervision of CRC staff, while ensuring adherence to protocol and site SOPs.
 </li>
 <li>
 Develop proficiency in site SOPs, institutional policies, and GCP requirements to build foundational knowledge in compliant research practices.
 </li>
 <li>
 Assist in collecting and entering study data into trackers, logs, and EDC systems, focusing on accurate and timely data collection.
 </li>
 <li>
 Support CRCs in maintaining accurate records and updating study metrics.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum requirement of a high school diploma or GED equivalent; Bachelor&rsquo;s degree preferred.
 </li>
 <li>
 No prior clinical research experience is necessary; training will be provided. Basic understanding of clinical research principles is a plus.
 </li>
 <li>
 Strong attention to detail, organization, and communication skills.
 </li>
 <li>
 Proficiency in Microsoft Office.
 </li>
 <li>
 Willingness to perform phlebotomy and clinical procedures as trained.
 
 
 </li>
 </ul>
 
 Pay
 
 : $24.00 - $26.92 per hour
 
 
 
 Benefits
 
 :
 
 
 <ul>
 <li>
 401(k) matching
 </li>
 <li>
 Medical, Dental, &amp; Vision insurance
 </li>
 <li>
 Employee assistance program
 </li>
 <li>
 Flexible spending account
 </li>
 <li>
 Health insurance
 </li>
 <li>
 Health savings account
 </li>
 <li>
 Life insurance
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Parental leave
 </li>
 <li>
 Professional development assistance
 
 
 </li>
 </ul>
 Adams Clinical is committed to being an equal opportunity and affirmative action employer. We focus on hiring and nurturing top talent. All employment decisions, including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination, are made based on the candidate's or employee's qualifications relevant to the position. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic information, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally protected status.
 
 
 In compliance with federal law, all individuals hired must, as a condition of employment, provide documentation verifying their identity and authorization to work in the United States and complete Form I-9 within the required timeframe. Adams Clinical participates in E-Verify to confirm employment eligibility.
</div>

Clinical Research Assistant

Covera Health

<div>
 
 About the company
 
 
 
 At Covera Health, we're on a mission to improve healthcare by making every diagnosis more accurate.
 
 
 Every year, millions of patients receive imaging that shapes life changing medical decisions. Yet too often, important findings are missed, patients struggle to access high quality imaging, and the healthcare system treats radiology like a commodity instead of one of the most critical moments in a patient's care journey.
 
 
 We're changing that.
 
 
 Covera combines clinical expertise, advanced AI, and one of the industry's largest radiology quality datasets to help detect disease earlier, improve diagnostic accuracy, and give clinicians greater confidence in every decision they make. Better diagnoses lead to better treatment, fewer unnecessary procedures, lower healthcare costs, and, most importantly, better outcomes for patients.
 
 
 In 2026, Covera and Medmo came together to create the first platform designed to support the entire radiology journey. From helping patients find and schedule high quality imaging, to coordinating care, to ensuring the accuracy of every diagnosis, we're building a connected experience that simply hasn't existed before.
 
 
 Backed by Insight Partners, our platform supports nearly 6 million people across Fortune 10 and Fortune 100 employers, three of the five largest national health plans, and thousands of value based primary care physicians.
 
 
 This is an exciting moment to join Covera. We're building technology that is helping detect serious conditions earlier, improving the quality of care for millions of patients, and redefining what healthcare can be. If you're excited by meaningful work, ambitious teammates, and the opportunity to help save lives through better healthcare, we'd love to meet you.
 
 
 
 About the role
 
 
 
 As an Operations Specialist on the Medmo team, you'll play a critical role in keeping the engine behind the patient experience running.
 
 
 Every imaging appointment depends on hundreds of details coming together behind the scenes. From coordinating with imaging centers and providers to ensuring operational workflows run smoothly, your work helps patients receive timely, affordable, high quality care while enabling our partners to operate more efficiently.
 
 
 You'll be part of the Patient Operations team, the operational backbone of Medmo. This team works across patients, providers, imaging centers, Product, and Engineering to solve problems, improve workflows, and continuously raise the bar on operational excellence.
 
 
 This is much more than an administrative role. You'll be a problem solver, process optimizer, and operational partner who helps ensure every patient journey is successful, even if they never know your name.
 
 
 If you're someone who loves bringing order to complexity, enjoys finding smarter ways to work, and takes pride in making systems better every day, we'd love to meet you. To learn more about the Medmo team within Covera, please visit the Medmo website at Medmo.com.
 
 
 In this role, you will be expected to{{:}}
 
 
 <ul>
 <li>
 Manage operational workflows that support patients, providers, and imaging centers throughout the imaging journey.
 </li>
 <li>
 Resolve operational inquiries and issues by leveraging internal resources, standard operating procedures, and sound judgment.
 </li>
 <li>
 Meet and exceed individual and team productivity and quality goals while maintaining exceptional attention to detail.
 </li>
 <li>
 Become an expert in Covera Health/Medmo's products, operational processes, and workflows, continuously expanding your knowledge as the platform evolves.
 </li>
 <li>
 Identify opportunities to improve operational efficiency by sharing feedback and partnering with leaders across Operations, Product, and Engineering.
 </li>
 <li>
 Help refine processes, documentation, and workflows that improve both the customer experience and internal operations.
 </li>
 <li>
 Collaborate cross functionally to solve complex operational challenges and ensure a seamless experience for patients and partners.
 </li>
 <li>
 Participate in ongoing training as new products, features, and operational processes are introduced.
 
 
 </li>
 </ul>
 Special Considerations{{:}}
 
 
 While we are a remote-first company with employees located across the U.S., we do have a NYC office located at Penn 1. Many of our local employees come into the office on Wednesdays for collaboration and connection (and lunch!), but this is a remote role, no travel required.
 
 
 Support business needs during standard operating hours of 9{{:}}00 AM to 5{{:}}30 PM (in your time zone), with flexibility for occasional overtime as needed.
 
 
 
 Requirements{{:}}
 
 
 
 <ul>
 <li>
 2+ years of experience in an operations, administrative support, healthcare operations, or medical office environment required.
 </li>
 <li>
 1+ years of experience in a customer service, patient services, or other customer facing role required.
 </li>
 <li>
 Healthcare, clinical, medical imaging, or other relevant industry experience strongly preferred.
 </li>
 <li>
 Bachelor's degree or an equivalent combination of education and relevant experience preferred.
 </li>
 <li>
 Exceptional organizational skills with the ability to manage multiple priorities while maintaining a high level of accuracy.
 </li>
 <li>
 Proven experience performing detail oriented work such as document processing, data management, or information verification.
 </li>
 <li>
 Strong technical aptitude and the ability to quickly learn new systems and workflows.
 </li>
 <li>
 Experience working with Microsoft Office, Google Workspace, and other productivity tools.
 </li>
 <li>
 Experience with electronic health records (EHR), case management platforms, or healthcare software is a plus.
 </li>
 <li>
 A proactive, self motivated mindset with the resilience to thrive in a fast paced, evolving environment.
 </li>
 <li>
 Excellent written and verbal communication skills and a collaborative approach to problem solving.
 
 
 </li>
 </ul>
 AI at Covera
 
 
 At Covera Health, AI is not a novelty. It's a core part of how we work. Every team member is expected to actively use AI in their day-to-day role, and we invest in building that fluency across the organization. If you lean into new tools and are energized by what's still possible, you'll fit in.
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Comprehensive medical plans - choose from three plans, including one with 100% of premiums covered for you and your dependents
 </li>
 <li>
 Vision &amp; Dental
 </li>
 <li>
 Flexible Time Off - take the time you need, when you need it
 </li>
 <li>
 Generous company wide holidays - 16 in total
 </li>
 <li>
 401(k) Retirement Plan
 </li>
 <li>
 Annual Professional Development Stipend to invest in courses, books, or any other professional development related activity
 </li>
 <li>
 Annual Wellness stipend for fitness, mental health or other wellness expenses
 
 
 </li>
 </ul>
 The hourly range for this position ranges from $24.00 - $26.50, in addition to a performance bonus and comprehensive benefits package. Final compensation will be based on a number of factors including but not limited to, a candidate&rsquo;s qualifications, skills, competencies, experience, expertise and location.
 
 
 Please note
 
 
 We may use automated tools and/or AI to assist in reviewing applications.
 
 
 We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Covera Health is proud to be an equal-opportunity workplace and affirmative action employer. If you have a specific need that requires accommodation, please let a member of the People Team know.
 
 
 Unfortunately, job seekers are sometimes targeted by scammers pretending to represent legitimate companies, including Covera Health. Our recruiting team will only communicate with you using an
 
 @coverahealth.com
 
 email address. We will never ask you to provide banking information, payment, or other financial details as part of the interview or hiring process. If you're ever unsure whether a recruiting communication is legitimate, please contact our Talent Acquisition team at
 
 careers@coverahealth.com
 
 for verification.
</div>

Operations Specialist

Remote Control Solutions

Job Title: Remote Help Desk Support Specialist Company: Remote Control Solutions Employment Type: Full-Time Salary: $32 - $35 USD per hour Job Overview Remote Control Solutions (RCS) is a leading innovator in the access control industry, specialising in high-quality transmitters, receivers, and accessories for automatic gates and doors. With over 20 years of experience, we are dedicated to providing reliable and state-of-the-art solutions to suppliers and installers worldwide. We are currently seeking a motivated and customer-focused Remote Help Desk Support Specialist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional technical support and ensuring a seamless customer experience. This is a full-time, remote position ideal for a proactive problem-solver with a passion for technology. Responsibilities * Provide first-line technical support to clients via email, telephone, and remote support tools. * Troubleshoot and resolve issues related to our range of access control products, including remote transmitters and receivers. * Guide installers and suppliers through product installation, configuration, and programming processes. * Document all customer interactions, technical issues, and resolutions accurately within our help desk system. * Escalate complex or unresolved issues to the appropriate internal teams in a timely manner. * Contribute to the creation and maintenance of our knowledge base, including FAQs and technical guides. * Identify and report recurring technical issues and customer feedback to assist in product improvement. * Maintain a high level of professionalism and customer satisfaction in all communications. Qualifications * Proven experience in a technical support, IT help desk, or customer support role. * Excellent verbal and written communication skills, with the ability to explain complex technical information clearly and concisely. * Strong analytical and problem-solving capabilities. * A customer-centric mindset with a commitment to providing outstanding service. * The ability to work independently and manage time effectively in a remote environment. * Proficiency with help desk software and remote support tools. * Experience supporting hardware products is highly desirable. * A background in electronics, security systems, or the access control industry would be a significant advantage.

Remote Help Desk Support Specialist

East River Medical Imaging

<div>Reports To: Senior Director, Strategic Initiatives
Summary
At East River Medical Imaging, P.C., our mission is to consistently provide the highest quality and availability of diagnostic imaging and therapy with compassion and comfort for our patients. Our physicians are leaders in subspecialized radiology and are committed to advancing patient care through innovative imaging, theranostics, and clinical research.
The Theranostics &amp; Research Coordinator plays a vital role in supporting both the growing Theranostics Program and the clinical research portfolio at East River Medical Imaging. This position is responsible for coordinating patient care, scheduling research and therapeutic procedures, supporting study start-up activities, managing clinical trial data transfers, maintaining regulatory and study documentation, and serving as a liaison between patients, research sponsors, study sites, and clinical staff.
The Coordinator serves as a primary operational contact for the Pluvicto&reg; therapy program and assists in ensuring an exceptional patient experience throughout the treatment journey. The role also supports East River-sponsored and investigator-initiated research studies through participant coordination, documentation management, informed consent support, and adherence to Good Clinical Practice (GCP), institutional policies, and protocol requirements.
This position requires exceptional attention to detail, strong organizational and communication skills, the ability to work independently, and a passion for advancing patient care through clinical research and precision medicine.
Essential Duties &amp; Responsibilities
Theranostics Program Coordination
<ul><li>Serve as a primary coordinator for the Theranostics Program, including Pluvicto&reg; therapy and future radiopharmaceutical therapies.</li>
<li>Coordinate patient scheduling across consultations, imaging appointments, dosimetry studies, laboratory testing, treatment administration, and follow-up visits.</li>
<li>Monitor patient readiness for treatment by coordinating required bloodwork, insurance approvals, and physician documentation.</li>
<li>Coordinate radiopharmaceutical dose ordering and scheduling with vendors and internal clinical teams.</li>
<li>Communicate appointment details, preparation instructions, and treatment expectations to patients and caregivers.</li>
<li>Act as a patient advocate by addressing questions, facilitating communication, and supporting a best-in-class patient experience.</li>
<li>Collaborate closely with physicians, nurses, technologists, and administrative staff to ensure efficient treatment workflows.</li>
<li>Track patient milestones and ensure timely completion of protocol-required procedures and assessments.</li>
<li>Escalate clinical, scheduling, or operational concerns to appropriate team members.</li>
</ul>
Clinical Research Operations
<ul><li>Support study start-up activities, including feasibility assessments, site qualification activities, investigator documentation, training records, and study activation processes.</li>
<li>Coordinate research imaging appointments and protocol-specific procedures.</li>
<li>Maintain study calendars, visit schedules, and participant tracking logs.</li>
<li>Facilitate communication with sponsors, CROs, research coordinators, and participating research sites.</li>
<li>Support participant recruitment, scheduling, and retention activities.</li>
<li>Assist with informed consent discussions and documentation in accordance with applicable regulations and delegated responsibilities.</li>
<li>Coordinate protocol-related communications between Principal Investigators, radiologists, research staff, technologists, and nursing personnel.</li>
<li>Ensure accurate and timely completion of study documentation.</li>
</ul>
Data Management &amp; Imaging Transfers
<ul><li>Perform protocol-specific image and data transfers in accordance with study requirements.</li>
<li>De-identify and anonymize imaging data prior to transfer in compliance with HIPAA, sponsor requirements, and study protocols.</li>
<li>Upload imaging studies and supporting documentation to sponsor portals, imaging core labs, and research databases.</li>
<li>Maintain transfer logs and documentation demonstrating data integrity and regulatory compliance.</li>
<li>Troubleshoot data transfer issues and coordinate resolution with sponsors, CROs, core laboratories, and internal IT resources.</li>
<li>Ensure adherence to study timelines and sponsor requirements for imaging submissions.</li>
</ul>
Regulatory &amp; Quality Support
<ul><li>Support maintenance of regulatory binders, study files, delegation logs, training documentation, and essential research records.</li>
<li>Assist with internal audits, sponsor monitoring visits, and regulatory inspections.</li>
<li>Review study procedures, policies, and protocol amendments to support operational compliance.</li>
<li>Ensure compliance with Good Clinical Practice (GCP), HIPAA, institutional policies, and applicable regulatory requirements.</li>
<li>Participate in quality improvement initiatives related to research and theranostics operations.</li>
</ul>
Competencies
Attention to Detail
Demonstrates exceptional accuracy in scheduling, documentation, data management, regulatory compliance, and patient coordination activities.
Communication
Communicates effectively and professionally with patients, research sponsors, investigators, research sites, physicians, nurses, technologists, and administrative staff.
Organization &amp; Time Management
Successfully manages multiple priorities, deadlines, protocols, and patient schedules in a fast-paced environment.
Patient-Centered Service
Demonstrates compassion, empathy, professionalism, and commitment to delivering an exceptional patient experience.
Problem Solving
Identifies issues proactively, gathers relevant information, develops solutions, and follows through to resolution.
Adaptability
Responds effectively to changing priorities, protocol amendments, evolving workflows, and new technologies.
Collaboration
Builds strong working relationships across multidisciplinary teams and contributes to shared organizational goals.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Education &amp; Experience
Required
<ul><li>Bachelor's degree in a health sciences, clinical research, healthcare administration, nursing, public health, or related field.</li>
<li>Minimum of 5 years of healthcare experience, clinical operations experience, or healthcare administration experience.</li>
<li>Experience working with patients in a clinical or healthcare setting.</li>
<li>Strong understanding of medical terminology.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Proficiency in Microsoft Office applications.</li>
</ul>
Preferred
<ul><li>Prior experience in radiology, clinical research, research coordination, oncology, nuclear medicine, or therapeutic services.</li>
<li>Knowledge of human subjects research regulations and clinical trial operations.</li>
<li>Experience supporting investigational studies, radiopharmaceuticals, or oncology patient populations.</li>
<li>Experience with clinical trial management systems, research databases, imaging core laboratory submissions, or sponsor portals.</li>
<li>Bilingual skills strongly preferred.</li>
<li>Good Clinical Practice (GCP) training and certification.</li>
</ul>
Training Requirement
<ul><li>GCP certification preferred upon hire.</li>
<li>If not already certified, successful completion of Good Clinical Practice (GCP) training is required within the first three months of employment.</li>
</ul>
Skills
<ul><li>Exceptional organizational and project coordination skills.</li>
<li>Strong independent work ethic and ability to manage responsibilities with minimal supervision.</li>
<li>Excellent attention to detail and documentation accuracy.</li>
<li>Ability to communicate professionally with patients, physicians, sponsors, research sites, nurses, and technologists.</li>
<li>Ability to maintain confidentiality and handle sensitive health information.</li>
<li>Strong analytical, problem-solving, and critical-thinking skills.</li>
<li>Ability to manage competing priorities while maintaining quality and compliance.</li>
<li>Commitment to continuous learning and professional development.</li>
</ul>
Computer Skills
To perform this job successfully, an individual should have experience with:
<ul><li>Microsoft Outlook, Word, Excel, and Teams</li>
<li>RIS/PACS systems</li>
<li>Electronic medical record systems</li>
<li>Research sponsor portals and imaging transfer platforms</li>
<li>Clinical trial databases and tracking tools</li>
<li>Secure file transfer and data management systems</li>
</ul>
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions.
This position works primarily in a healthcare and research environment and may occasionally enter patient care and imaging areas. The employee may be exposed to moving mechanical equipment, medical devices, and controlled clinical environments. The noise level is generally moderate.
Physical Demands
While performing the duties of this position, the employee is regularly required to communicate, use a computer, walk, stand, reach, and perform administrative and coordination tasks. Occasional lifting of materials up to 25 pounds may be required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
The above description is intended to outline the general nature and level of work performed by individuals assigned to this position and is not intended to be an exhaustive list of responsibilities, duties, or qualifications. East River Medical Imaging reserves the right to modify job responsibilities and assignments as business needs evolve.</div>

Theranostics & Research Coordinator

Syndax Pharmaceuticals

<div>
 
 Position Description:
 
 
 
 The Contractor, Clinical Trial Associate will work with Clinical Operations team to support the conduct of clinical trials. The Clinical Trial Associate may provide support for various clinical trials and may manage certain aspects of the clinical trials. The Clinical Trial Associate will partner with the Clinical Project Managers and Clinical Trial Managers to ensure studies are completed on time, within budget, and in compliance with SOPs, FDA regulations and ICH/GCP guidelines.
 
 
 
 Responsibilities and Duties:
 
 
 
 <ul>
 <li>
 Maintain the Trial Master Files (TMF): Responsible for the on-going management of the TMF for assigned clinical trials. This is inclusive of receipt, review, QC, tracking and filing of all documents per the Syndax SOPs required within the conduct of assigned clinical trials.
 </li>
 <li>
 Ensure TMF is inspection ready
 </li>
 <li>
 Provide TMF metrics to internal and external stakeholders
 </li>
 <li>
 Work closely with all cross functions to adhere to the trial master oversight plan
 </li>
 <li>
 Assist with the development and maintenance of tracking tools for patient recruitment, site ramp-up, monitoring visits and site payments.
 </li>
 <li>
 Work with Clinical Operations to assist in the oversight of CROs, as appropriate, to ensure the successful conduct of clinical trials, including attending and participating in Clinical Trial Working Groups as needed.
 </li>
 <li>
 Assist in reviewing monitoring visit reports to ensure proper conduct and oversight as needed.
 </li>
 <li>
 Review site-specific Informed Consent Forms
 </li>
 <li>
 Track site feasibility questionnaires
 </li>
 <li>
 Assist in the planning of various meetings and events for the Clinical Operations Team
 </li>
 <li>
 Reconcile invoices to their corresponding contracts and budget and assist with investigator site payments.
 </li>
 <li>
 Prepare and manages study communications including newsletters and study updates
 </li>
 <li>
 Records, prepares and distributes meeting minutes for assigned clinical trials or as designated by the VP of Clinical Operations.
 </li>
 <li>
 Work closely with Clinical Trial Managers to assist with preparation of all external and internal documentation for assigned trials to ensure it's completed in accordance with GCP regulatory requirements and consistent with the study protocol.
 
 
 </li>
 </ul>
 
 Minimum Requirements:
 
 
 
 <ul>
 <li>
 Two years&rsquo; experience in Veeva Vault
 </li>
 <li>
 Two or more years&rsquo; experience in clinical operations- experience in both a CRO and Sponsor setting desired.
 </li>
 <li>
 Knowledge of FDA regulatory requirements and ICH/GCP guidelines essential
 </li>
 <li>
 Demonstrated efficiency in partnering with CROs and vendors
 </li>
 <li>
 Computer proficiency (Veeva TMF, Word, Excel, PowerPoint, Smart Sheet)
 </li>
 <li>
 Work proactively and efficiently in a fast-paced, high change environment
 </li>
 <li>
 Excellent written and oral communication skills
 </li>
 <li>
 Outstanding organization skills
 </li>
 <li>
 Bachelor's degree desired, preferably in a science or healthcare related discipline
 
 
 </li>
 </ul>
 
 Location
 
 : While our corporate headquarters are located in New York City, this position is open to candidates from any location with a preference for east coast locations.
 
 
 
 About Syndax:
 
 
 
 Syndax Pharmaceuticals is a commercial-stage biopharmaceutical company advancing innovative cancer therapies. Highlights of the Company&rsquo;s pipeline include a menin inhibitor for R/R acute leukemia and a monoclonal antibody that blocks the CSF-1 receptor for chronic graft-versus-host disease. Fueled by our commitment to reimagining cancer care, Syndax is working to unlock the full potential of its pipeline and is conducting several clinical trials across the continuum of treatment. For more information, please visit www.syndax.com/ or follow the Company on X and LinkedIn.
 
 
 
 Syndax Pharmaceuticals is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
 
 
 
</div>

Contractor, Clinical Trial Associate

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