customer service representative Jobs in New York

customer service representative

customer success manager Jobs in New York

customer success manager

on-site it support analyst Jobs in New York

on-site it support analyst

operations specialist

administrative support manager Jobs in New York

administrative support manager

clinical support specialist

Atlantic Health

<div>Principal Accountabilities:
 
 
1. Handles patient intake, updates medical records, and administers appropriate screening tools.
 
2. Records medical information and test results, conducts patient interviews, takes and records vital signs, collects specimens, and administers medication under physician supervision.
 
3. Assists with walk-in and scheduled clinic visits, ensures verification and recording of clinical data and adherence to quality standards.
 
4. Monitors environment for compliance with continual accreditation readiness and evaluates practice schedule for changes or updates.
 
5. Demonstrates knowledge of the certified medical assistant scope of practice, incorporating elements of holistic patient-centered and team-based care.
 
6. Guides patients through the health care system and helps patients arrive at scheduled appointments on time.
 
7. Provides emotional support related to the patient's clinical situation in accordance with the patient's plan of care.
 
8. Assists with referrals of patients to the appropriate specialist for diagnosis or treatment.
 
9. Performs other related duties as assigned.</div>
 <div>Required:
 
1. High School Diploma or equivalent.
 
2. National Certification from an accredited Medical Assistant program.
National Certification CCMA from: NHA, AAMA, NAHP, ARMA, AMT, AMCA, or NCCT.
 
 
Preferred:
 
1. Associate's degree in Medical Care or related field.
 
2. 1 year of experience in Health Care services.</div>
 <div>Atlantic Medical Group is a physician-led and physician-governed organization that delivers the highest quality health care, at the right place, the right price, and the right time. We are a multispecialty physician group with more than 1,000 doctors, nurse practitioners and physician assistants at over 300 locations throughout northern and central New Jersey and northeast Pennsylvania. Our mission is to deliver exceptional care recognizing the unique needs of all those we serve. Our vision is to achieve the best outcomes with our patients at the center of the physician-led team, driven by service, innovation and continuous learning.
Our integrated network offers seamless access to Atlantic Health's entire health care continuum and our nationally and regionally ranked hospitals. In collaboration with Atlantic Health, several of our practices offer urgent care and walk-in services.
In addition to primary care physicians, the team includes specialists that care for patients in all aspects of their health from pediatrics to geriatrics and everything in between. We make health decisions easier for patients with enhanced access to referrals.
Atlantic Health offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted: 
<div></div> 
<div>Team Member Benefits
</div><div><ul><li>Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
</li><li>Life &amp; AD&amp;D Insurance.
</li><li>Short-Term and Long-Term Disability (with options to supplement)
</li><li>403(b) Retirement Plan: Employer match, additional non-elective contribution
</li><li>PTO &amp; Paid Sick Leave
</li><li>Tuition Assistance, Advancement &amp; Academic Advising
</li><li>Parental, Adoption, Surrogacy Leave
</li><li>Backup and On-Site Childcare
</li><li>Well-Being Rewards
</li><li>Employee Assistance Program (EAP)
</li><li>Fertility Benefits, Healthy Pregnancy Program
</li><li>Flexible Spending &amp; Commuter Accounts
</li><li>Pet, Home &amp; Auto, Identity Theft and Legal Insurance
</li></ul>____________________________________________
</div><div>Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.
</div>EEO STATEMENT
Atlantic Health, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.</div>

Certified Medical Assistant I, Full Time- Days, Orthopedic Surgery, New Providence

MotifTales

<h2>Operations Specialist – Order Management (Remote)</h2>Location: Remote (United States) Employment Type: Full-Time Schedule: Monday–Friday, 40 hours per week Compensation: $38.00 per hour<h2>About the Role</h2>We are seeking a detail-oriented Operations Specialist – Order Management to support the day-to-day processing and coordination of customer orders. This role is responsible for maintaining accurate order records, monitoring fulfillment activities, resolving order-related issues, and collaborating with internal teams to ensure a smooth customer experience.The ideal candidate is organized, analytical, and comfortable working in a fast-paced remote environment where accuracy and communication are essential.<h2>Key Responsibilities</h2>Process, review, and maintain customer orders with a high degree of accuracy.Verify order details, pricing, shipping information, and product availability.Coordinate with internal departments to support timely order fulfillment.Monitor order status and proactively resolve discrepancies or delays.Maintain accurate records in internal databases and order management systems.Prepare operational reports and assist with performance tracking.Respond to internal and external order-related inquiries in a professional manner.Identify opportunities to improve workflows and operational efficiency.Ensure compliance with company policies and data security standards.Support additional administrative and operational projects as assigned.<h2>Qualifications</h2>High school diploma or equivalent required; associate's or bachelor's degree preferred.1–3 years of experience in order management, operations, customer support, logistics, or administrative coordination.Strong organizational and time management skills.Excellent written and verbal communication skills.High attention to detail and accuracy.Ability to prioritize multiple tasks and meet deadlines.Proficiency with Microsoft Office (Excel, Word, Outlook) and Google Workspace.Experience with ERP, CRM, or order management software is a plus.<h2>Preferred Skills</h2>Problem-solving and critical thinkingData entry accuracyProcess improvement mindsetTeam collaborationCustomer service orientationAdaptability in a remote work environment<h2>Benefits</h2>Competitive hourly payPaid trainingHealth, dental, and vision insurancePaid time off and company holidays401(k) with company match (where applicable)Employee assistance programProfessional development opportunitiesCollaborative remote work environmentCareer growth opportunities<h2>Equal Opportunity Employer</h2>We are committed to creating an inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other status protected by applicable law.

Operations Specialist

Homeside Rehab

<div>Licensed Therapist (LMHC / LCSW)
At Homeside Rehab, we are seeking compassionate and dedicated Licensed Mental Health Counselors (LMHCs) and Licensed Clinical Social Workers (LCSWs) to join our growing team. Our mission is to provide excellent rehabilitation in the comfort of your home, and we strive to help you return to the community setting.
Job Summary
Homeside Rehab, a leading provider of home-based rehabilitation and behavioral health services, is seeking Licensed Mental Health Counselors (LMHCs) and Licensed Clinical Social Workers (LCSWs) to provide high-quality, evidence-based mental health services to pediatric and adolescent patients in the Bronx and Queens, New York. As a Licensed Therapist, you will conduct comprehensive mental health assessments, develop individualized treatment plans, and provide individual, family, and caregiver counseling using evidence-based therapeutic approaches.
Responsibilities<ul><li>Conduct comprehensive mental health assessments, including psychosocial evaluations and diagnostic assessments.</li><li>Develop individualized treatment plans tailored to each patient's clinical needs and goals.</li><li>Provide individual, family, and caregiver counseling using evidence-based therapeutic approaches, including CBT, Solution-Focused Therapy, Mindfulness-Based Interventions, Trauma-Informed Care, and other evidence-based treatment modalities.</li><li>Monitor patient progress and adjust treatment plans as appropriate.</li><li>Collaborate with physicians, rehabilitation professionals, social workers, and other members of the interdisciplinary care team.</li><li>Maintain accurate, timely, and compliant clinical documentation, including evaluations, treatment plans, and progress notes.</li><li>Educate patients and families regarding treatment goals and coping strategies.</li><li>Participate in clinical meetings, supervision, and continuing education opportunities.</li><li>Maintain compliance with all federal, state, agency, and ethical standards.</li></ul>
Qualifications<ul><li>Master's degree or higher in Mental Health Counseling, Social Work, Psychology, or a related behavioral health field.</li><li>Active New York State LMHC or LCSW license in good standing.</li><li>Experience providing therapy services to children and adolescents.</li><li>Strong clinical assessment and diagnostic skills.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently in patients' homes while maintaining professional standards.</li></ul>
Job Details<ul><li>Employment Type: Full-Time, Part-Time, Per Diem, or Independent Contractor</li><li>Location: Bronx, Queens And Yonkers, New York</li><li>Setting: Home-Based Pediatric Behavioral Health</li><li>Schedule: Flexible scheduling, choose your own hours, Monday&ndash;Friday, day and evening availability, weekend opportunities available</li></ul>
Compensation<ul><li>Competitive compensation based on experience, credentials, and caseload.</li></ul>
Benefits<ul><li>Flexible scheduling</li><li>Build a caseload that fits your availability</li><li>Supportive and collaborative clinical team</li><li>Administrative support for scheduling and documentation</li><li>Professional growth and development opportunities</li><li>Opportunity to provide telehealth services throughout New York State for clinicians seeking additional hours or a full-time caseload</li><li>Meaningful work helping children and families within their communities</li><li>Strong commitment to clinician support and work-life balance</li></ul>
Apply Today
Join our team of compassionate and dedicated professionals and apply today!</div>

Licensed Therapist (LMHC / LCSW)

Baba

<div><h1 class="jobSectionHeader">Telehealth Psychiatrist | Remote 1099 
 
About Baba</h1>
Baba is rebuilding healthcare for older adults.
Navigating healthcare can be overwhelming. By 2030, over 65 million older adults will make up nearly a quarter of the U.S. population, creating one of the largest and most urgent challenges in healthcare. Baba makes it easier by pairing older adults with an expert advocate (usually a nurse or social worker) who coordinates their care. Baba's insurance-covered advocates have supported thousands of families by writing insurance appeals, researching specialists, getting medical equipment and cheaper medications, and scheduling appointments.
Baba's investors include General Catalyst, Genius Ventures, Soma Capital, and Ground Up Ventures, along with angel investors who were founders or executives of leading companies.
About the Role
As a Psychiatrist at Baba, you'll build strong relationships with patients and help deliver an unparalleled advocacy experience. You'll conduct brief telehealth intake visits to understand the challenges a patient is facing and determine whether they're suited to receive advocacy support.
You'll work closely with Baba's team of nurses and social workers to help patients achieve their health goals, and with our technology team to help shape AI tools that enhance the clinical experience. This is an opportunity to help build a new patient care program from the ground up, ensuring Baba is well-equipped to serve one of healthcare's most vulnerable populations.
We're looking for a psychiatrist who cares deeply about improving care access for Medicare-aged patients and is excited to work at an early-stage startup.
What You'll Do<ul><li>
Learn Baba's systems, tools, technology, and partners, while bringing your clinical expertise to every patient interaction.</li><li>
Conduct initial evaluations with patients who have behavioral health and advocacy needs.</li><li>
Identify and prioritize patient needs to maintain a streamlined care continuum.</li><li>
Oversee patient care plans in partnership with healthcare advocates, holistically addressing social determinants of health &mdash; food resources, transportation access, and support at home.</li><li>
Collaborate with our technology team to help develop innovative AI tools that enhance the clinical experience.</li><li>
Bring a positive attitude and a bias toward action in a fast-paced, startup environment.</li></ul>
What You Bring<ul><li>
Board certification in adult psychiatry. (Required)</li><li>
Licensed in multiple states (Required)</li><li>
Prior experience working with Medicare patients.</li><li>
Proficiency with EMRs, care management platforms, and telehealth workflows.</li><li>
Superior communication skills; listening and empathy are the foundation of every patient interaction at Baba.</li><li>
Comfort working with adults of all ages who have behavioral health, medical, and health-related social needs.</li><li>
Prior experience delivering care via telehealth.</li><li>
Bilingual a plus +</li></ul>
Why Join Baba<ul><li>
Help shape a new model of integrated, tech-enabled care advocacy that unites clinical oversight with social support.</li><li>
Contribute your clinical voice to a system built to empower better patient outcomes &mdash; Baba welcomes your feedback and iterates fast.</li><li>
Join a mission-driven team building the care copilot that every patient deserves.</li></ul></div>

Virtual Psychiatrist

Mondrian Alpha

<div>
 
 A leading global quantitative hedge fund is looking to add an Operations Specialist to its Middle Office team in New York.
 
 
 
 
 
 The team plays a key role in supporting the firm's trading platform across a broad range of post-trade functions. The role is focused on equities trade support, providing end-to-end ownership of the trade lifecycle while partnering closely with Portfolio Managers, traders, technology, and external counterparties to ensure the smooth running of daily trading activity in a fast-paced, high-performance environment.
 
 
 
 
 
 Responsibilities include trade support, trade and position reconciliations, settlements, and corporate actions, while acting as a key point of contact for the Front Office to resolve trading and operational issues. The role also offers the opportunity to drive process improvements, automation initiatives, and platform enhancements, giving you the chance to make a tangible impact on how the business operates rather than simply running BAU processes.
 
 
 
 
 
 The position offers highly competitive compensation (likely $250k+ TC in year one for a high performer) and an excellent benefits package that includes fully covered medical and dental insurance, generous PTO, ongoing learning and development support, fully subsidised breakfast, lunch and gym. The firm also offer flexible hybrid working model.
 
</div>

Trade Support (Equities) - Quant Hedge Fund - $250k+ TC - WFH Hybrid

AECOM

<div>Company Description 
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world&rsquo;s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us. 
Job Description 
AECOM is seeking a versatile BIM Specialist IV to join our innovative Advisory business line. Based in NYC, you will blend hands-on technical execution with strategic advisory leadership, leading and/ or supporting digital aspects of project delivery on large-scale, complex projects. You will partner with teams and clients to shape BIM/ VDC strategies, workflows, and digital transformation initiatives. You are equally comfortable with model building and workflow automation as you are advising stakeholders on BIM standards, best practices, and data strategies. 
Key Attributes:<ul><li>
Hybrid mindset: strategic thinker and technical doer.</li><li>
Technical leadership, strategic thinking, and strong problem-solving ability.</li><li>
Strong communicator, able to translate technical concepts for non-technical audiences.</li><li>
Driven by innovation, automation, and continuous improvement in the built environment.</li><li>
Collaborative leader, with a track record of mentoring and coaching teams.</li><li>
Committed to quality management and disciplined process improvement.</li></ul> 
Responsibilities include but are not limited to:<ul><li>
Translate business and project requirements into technical BIM and digital solutions.</li><li>
Support proposals and project pursuits requiring BIM expertise.</li><li>
Participate in client-facing engagements.</li><li>
Support enterprise-wide digital transformation initiatives.</li><li>
Identify and implement process improvement and automation opportunities, including scripting and programming tools.</li><li>
Serve as an advanced resource for BIM software platforms and workflows.</li><li>
Develop content standards, best practices, templates, and libraries</li><li>
Develop and maintain BIM Execution Plans (BEPs) and lead BIM execution on large-scale, complex multidiscipline projects.</li><li>
Establish project modeling standards, workflows, and quality control procedures.</li><li>
Coordinate federated models among architecture, structural, MEP, civil, and specialty disciplines.</li><li>
Conduct and supervise clash detection and model validation reviews.</li><li>
Support digital project delivery initiatives throughout the project lifecycle.</li><li>
Manage model integrity, data consistency, and compliance with company standards.</li><li>
Implement and maintain Common Data Environment (CDE) processes.</li><li>
Support interoperability between BIM, GIS, CAD, and asset management systems.</li><li>
Evaluate and implement emerging technologies, including digital twins, reality capture, and AI-assisted workflows.</li><li>
Improve BIM standards and documentation practices across an organization.</li><li>
Collaborate with project managers, engineers, architects, and construction teams to achieve project goals.</li></ul> 

Qualifications 
Minimum Requirements<ul><li>
Bachelor&rsquo;s degree in architecture, Engineering, Construction Management, Information Technology, or related field + 6 years of related experience or demonstrated equivalency of experience and/or education.</li><li>
Experience with Autodesk Suite (Revit, AutoCAD, Civil 3D, Navisworks), Power BI, and Digital Twin Technologies.</li><li>
Proven experience as a BIM Specialist, BIM Coordinator, or Digital Delivery specialist in AEC environments, supporting multidisciplinary project teams.</li></ul> 
Preferred Qualifications<ul><li>
Proven technical leadership with strong strategic thinking, problem solving, and process improvement skills.</li><li>
Experience with Synchro 4D preferred.</li><li>
Experience supporting projects exceeding $100M in construction value. Experience developing BIM standards at an organizational level.</li><li>
Experience in managing cloud-based collaboration platforms and common data environments (CDEs).</li><li>
Knowledge of ISO 19650 standards.</li><li>
Professional certification in BIM or related technologies.</li></ul> 

Additional Information 
<ul><li>
Relocation assistance is not available.</li><li>
Sponsorship for US Employment Authorization is available for this position.</li><li>
THIS POSTING IS FOR A CURRENT VACANCY, AND AECOM INTENDS TO FILL THIS POSITION NO SOONER THAN MARCH 29, 2027.</li></ul><div></div>
At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment. 
About AECOM
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients&rsquo; complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.
What makes AECOM a great place to work
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you&rsquo;ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you&rsquo;ve always envisioned. Here, you&rsquo;ll find a welcoming workplace built on respect, collaboration and community&mdash;where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.</div>

BIM Specialist IV

Future Publishing

<div>Description
We're Future, a global leader in specialist media. Our people bring our trusted brands to life, helping millions of people discover expert content that informs, inspires, and drives action. As a pioneering multiplatform media powerhouse, we provide expert content and technology that build valuable communities across all channels.
Our Endorsements &amp; Awards team celebrates excellence across the Technology, Beauty, Lifestyle, and B2B sectors. We manage engaging campaigns that recognize top-tier products and services in the US market. You'll help us deliver prestigious awards programs that our audiences trust and value.
What you'll do
Reporting to the Director of Endorsements and Awards, you'll ensure our US campaigns run smoothly from launch to completion. You'll coordinate projects, manage product entries, and handle stakeholder communications. Your daily tasks involve using Google Workspace, Asana, and platforms like Swoogo and Awards Force.
You'll also manage the Awards &amp; Events Associate, helping them prioritize their workload. You'll work closely with internal Marketing, Sales, and Editorial teams to deliver outstanding events. During peak season, this role requires five days in the New York office, US travel, and physical event preparation.<ul><li>
Coordinate timelines, deliverables, and deadlines across multiple US awards campaigns.</li><li>
Assist with tracking product entries for Beauty Awards to ensure accuracy.</li><li>
Manage day-to-day communications with key stakeholders professionally and promptly.</li><li>
Help coordinate judging processes, including product logistics and information management.</li><li>
Maintain accurate project trackers and databases so the wider team sees progress.</li><li>
Identify potential delays early and communicate these to relevant team members.</li></ul>
Experience That Will Put You Ahead Of The Curve<ul><li>
Experience coordinating projects or campaigns in media, publishing, or events.</li><li>
Exceptional organizational skills to manage multiple priorities and deadlines simultaneously.</li><li>
Experience maintaining project trackers using tools like Asana and Google Workspace.</li><li>
Strong stakeholder management skills to build effective working relationships.</li><li>
Previous direct report management is desirable but not essential.</li><li>
Experience with niche platforms like Swoogo and Awards Force is advantageous.</li><li>
Ability to work five days a week in the New York office from December to April.</li><li>
Ability to travel to events across the US.</li><li>
Ability to perform physical tasks, including moving boxes, unpacking, and organizing products on shelving.</li></ul>
What's In It For You
The expected range for this role is $70,000 - $75,000
As well as more great perks, including:<ul><li>
Uncapped leave, because we trust you to manage your workload and time</li><li>
When we hit our targets, enjoy a share of our profits with a bonus</li><li>
Refer a friend and get rewarded when they join Future</li><li>
Well-being support with access to our Colleague Assistant Programs</li><li>
Opportunity to purchase shares in Future with our Share Incentive Plan</li></ul>
Internal job family level P6
This is a Hybrid role from our New York Office, working 3 days from the office, 2 from home
Who We Are
We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.
We've got ambitious plans that further build on our growth momentum and unlock new opportunities &ndash; and we're looking for driven people who want to be a part of it!
Our Future, Our Responsibility: Inclusion and Diversity at Future
We embrace and celebrate diversity, making it part of who we are.
Different perspectives spark ideas, fuel creativity, and push us to innovate. We're building a workplace where we value, respect, and empower everyone to thrive.
When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table &mdash; it's about making sure the table has room for everyone.
Because a diverse team isn't just good for business. It's the Future.
Find out more about Our Future, Our Responsibility on our website.
Please let us know if you need any reasonable adjustments made so we can give you the best experience!
#LI-Hybrid</div>

Awards Project Coordinator

Explore 217+ Clinical support specialist in New York this August. Find roles across top companies and apply now to boost your career.