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associate, community engagement Jobs in Washington

associate, community engagement

brand manager & content creator Jobs in Washington

brand manager & content creator

communication executive Jobs in Washington

communication executive

communications manager americas global

Limitless East Marketing

<div>
 At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand.
 
 
 
 Job Description
 
 
 
 
 
 Job Description:
 
 
 We are seeking a motivated and detail-oriented Entry Level Communications Assistant to join our dynamic communications team. This role is ideal for recent graduates or individuals looking to start their career in the communications field. As a Communications Assistant, you will play a crucial role in supporting internal and external communication efforts by coordinating various projects, assisting in content creation, and helping maintain consistent messaging across all channels.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Assist in drafting and editing press releases, newsletters, and other communication materials.
 </li>
 <li>
 Support the management of social media accounts by scheduling posts and monitoring engagement.
 </li>
 <li>
 Coordinate logistics for events, including meetings, press conferences, and promotional activities.
 </li>
 <li>
 Help maintain and update the company&rsquo;s website and intranet content.
 </li>
 <li>
 Monitor media coverage and compile reports for the communications team.
 </li>
 <li>
 Assist in the preparation of presentations and reports for internal and external stakeholders.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Communications, Public Relations, Journalism, Marketing, or a related field.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Strong attention to detail and ability to proofread content accurately.
 </li>
 <li>
 Familiarity with social media platforms such as Facebook, Twitter, Instagram, and LinkedIn.
 </li>
 <li>
 Basic understanding of media relations and public relations principles.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 Competitive salary package
 </li>
 <li>
 Opportunities for professional growth and career advancement
 </li>
 <li>
 Collaborative and innovative work environment
 </li>
 <li>
 Skill development through hands-on experience and mentorship
 </li>
 <li>
 Exposure to diverse projects and industry-leading clients
 </li>
 </ul>
</div>

Entry Level Communications Assistant

Cubic Corporation

<div><h1 class="jobSectionHeader">Business Unit:</h1>
Cubic Transportation Systems<h1 class="jobSectionHeader">
Company Details:</h1>
When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people&rsquo;s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.
 
 
We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.<h1 class="jobSectionHeader">
Job Details:</h1>
As Program Manager for the Southeast Region, you will steer the delivery of next-generation automated fare collection (AFC) and transit payment ecosystems for major public transit agencies, primarily across Washington DC, Maryland, and Virginia. This is not a standard IT rollout&mdash;you will manage highly visible, mission-critical infrastructure projects where complex software integration meets physical, real-world station and bus deployments.
You will lead cross-functional, global engineering, product, and supply chain teams to deliver robust, account-based ticketing and virtual card systems on time and within budget. Acting as the primary bridge between our technical architects and executive agency stakeholders, you will navigate evolving scope, demanding compliance frameworks, and high-stakes deployment schedules.
Key Responsibilities<ul><li>
End-to-End Program Delivery: Direct all lifecycle phases of complex system integration projects&mdash;from initial requirements gathering and design review through field testing, safety certification, and full revenue operations.</li><li>
Global Team Coordination: Synchronize workstreams across geographically distributed teams (including offshore software development, hardware manufacturing, and localized field engineering) to maintain a unified master schedule.</li><li>
Stakeholder &amp; Client Management: Serve as the trusted, single point of contact for regional transit agency leadership. Confidently manage expectations, facilitate progress reviews, and negotiate technical or operational scope changes.</li><li>
Financial &amp; Risk Governance: Maintain absolute fiscal oversight of programs exceeding $25M in value. Proactively identify, track, and mitigate technical risks, supply chain bottlenecks, and deployment variances before they impact milestones.</li><li>
Subcontractor &amp; Vendor Oversight: Manage critical third-party vendors and field installers, ensuring strict adherence to Key Performance Indicators (KPIs), service level agreements (SLAs), and rigorous regional transit safety standards.</li></ul>
Position Requirements 
Ideal candidate must balance rigorous, structured program management and engineering methodologies with the political acumen required to manage public agency clients.
Minimum Qualifications<ul><li>
Experience: Minimum of 6&ndash;8 years of progressive program management experience, specifically leading large-scale system integration projects within transit fare collection, electronic payments, tolling, or highly parallel mission-critical public infrastructure.</li><li>
Education: Bachelor&rsquo;s degree</li><li>
Methodologies &amp; Tools: Proven mastery of both Agile and Waterfall project management frameworks. Deep proficiency with enterprise scheduling and tracking software (e.g., MS Project, Jira, Confluence).</li><li>
Leadership: Demonstrated experience leading matrixed, global teams across multiple time zones without direct line-reporting authority.</li><li>
Location &amp; Mobility: Must be based in or willing to relocate to the DMV region. Ability to travel frequently to local client sites and regional transit hubs for field alignment, compliance testing, and executive governance meetings.</li></ul>
Preferred Qualifications<ul><li>
Education: Degree in Electrical Engineering, Mechanical Engineering, Systems Engineering, Computer Science, or a related technical discipline.</li><li>
Industry Credentials: PMP (Project Management Professional) certification and/or Scrum Master (CSM) certification is highly desirable.</li><li>
Domain Expertise: Deep technical familiarity with Account-Based Ticketing (ABT), open payments (EMV contactless), mobile ticketing applications, virtual transit cards, and regional data clearinghouse operations.</li><li>
Procurement Knowledge: Strong working knowledge of public sector procurement processes, Federal Transit Administration (FTA) guidelines, and regional transit agency operating environments in the DMV.</li></ul>
&lrm;
Cubic Pay Range:
$103,506.00 - $170,000.00* + benefits.
&lrm; &lrm;<ul><li>Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from our lowest geographic market up to our highest geographic market.
</li></ul>&lrm;
The Cubic pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
&lrm;
&lrm;<h1 class="jobSectionHeader">
Worker Type:</h1>
Employee
&lrm;
We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We do not discriminate based on any protected characteristic under applicable law.</div>

Program Manager

National Cherry Blossom Festival

<div>
 
 Company Description
 
 
 
 The National Cherry Blossom Festival, a 501(c)(3) nonprofit organization based in Washington, DC, produces and promotes one of the world's premier springtime celebrations and positions Washington, DC, as the springtime destination. The Festival is dedicated to promoting the beauty of nature and international friendship through year-round programs, events, educational initiatives, and cultural experiences that enhance the environment, celebrate arts and culture, and strengthen community connections.
 
 
 
 Position Summary
 
 
 
 The Director of Development and Partnerships is a mission-critical leader responsible for advancing the National Cherry Blossom Festival's financial sustainability, strategic growth, and long-term success. Reporting directly to the President and CEO, this position leads all sponsorship, partnership, donor, and revenue-generation efforts while managing the Development and Partnerships team.
 
 
 The Director will develop and execute strategies to identify, cultivate, secure, and steward corporate, philanthropic, community, and government partners. Success in this role requires the ability to build authentic, long-term relationships and create innovative, customized partnership and sponsorship solutions that align partner objectives with the Festival's mission, audience, and community impact.
 
 
 As a senior leader and ambassador for the Festival, the Director collaborates across departments to drive partnership activation, create meaningful collaborations, and enhance the experience of the Festival's 1.5 million annual attendees. The ideal candidate brings a proven track record in fundraising, sponsorship sales, partnership development, creative solution selling, and team leadership.
 
 
 The successful candidate thrives in a fast-paced, entrepreneurial environment and demonstrates exceptional communication, negotiation, relationship-building, and project management skills.
 
 
 
 Reports To:
 
 President and Chief Executive Officer
 
 
 
 Direct Reports:
 
 Partnerships and Sponsorship Manager(s), Coordinator and Contractors
 
 
 
 Collaborates Closely With:
 
 Marketing and Communications, Events and Operations, Finance, and Executive Leadership
 
 
 
 Key Responsibilities
 
 
 
 
 Leadership and Team Management
 
 
 
 <ul>
 <li>
 Lead, mentor, and develop the Development and Partnerships team, fostering a culture of collaboration, innovation, accountability, and excellence.
 </li>
 <li>
 Manage departmental operations, including planning, goal setting, performance management, and professional development.
 </li>
 <li>
 Establish and monitor fundraising, sponsorship, and partnership goals.
 </li>
 <li>
 Provide oversight for staff, contractors, interns, and volunteers supporting development initiatives.
 
 
 </li>
 </ul>
 
 Relationship Development and External Engagement
 
 
 
 <ul>
 <li>
 Serve as a primary ambassador and public representative of the Festival.
 </li>
 <li>
 Build and maintain long-term relationships with sponsors, donors, community leaders, elected officials, and key stakeholders.
 </li>
 <li>
 Develop strategic alliances with business, tourism, hospitality, cultural, and community organizations.
 </li>
 <li>
 Represent the Festival at networking events, industry functions, and community meetings.
 
 
 </li>
 </ul>
 
 Partnership Strategy and Revenue Generation
 
 
 
 <ul>
 <li>
 Develop and execute strategies to secure financial and in-kind support.
 </li>
 <li>
 Build and manage a robust pipeline of corporate, philanthropic, and community partners.
 </li>
 <li>
 Create compelling sponsorship proposals, presentations, and partnership agreements.
 </li>
 <li>
 Negotiate sponsorship agreements, renewals, and multi-year commitments.
 </li>
 <li>
 Design innovative and customized sponsorship and partnership programs that align partner objectives with Festival assets, audience engagement opportunities, and community impact.
 </li>
 <li>
 Develop creative, value-driven partnership solutions and activation concepts that address unique partner needs, deliver measurable results, and create mutual benefit for both partners and the Festival.
 </li>
 <li>
 Execute fundraising plans that achieve annual revenue goals and support long-term sustainability.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Marketing, Communications, Nonprofit Management, or a related field preferred.
 </li>
 <li>
 Minimum of eight (8) years of relevant experience in fundraising, sponsorship sales, business development, partnership management, or related fields.
 </li>
 <li>
 Minimum of four (4) years of leadership and team management experience.
 </li>
 <li>
 Demonstrated success securing corporate sponsorships, philanthropic support, and strategic partnerships.
 </li>
 <li>
 Proven ability to grow revenues and expand a sponsorship or donor portfolio.
 </li>
 <li>
 Exceptional relationship-building, negotiation, and stakeholder management skills.
 </li>
 <li>
 Strong written and verbal communication skills, including proposal and presentation development.
 </li>
 <li>
 Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.
 </li>
 <li>
 Strong analytical, organizational, and problem-solving skills.
 </li>
 <li>
 High level of professionalism, initiative, accountability, and attention to detail.
 </li>
 <li>
 Ability to work collaboratively with staff, volunteers, consultants, board members, and external stakeholders.
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
 </li>
 <li>
 Experience with CRM and database management systems.
 </li>
 <li>
 Experience with Monday.com and Slack preferred.
 
 
 </li>
 </ul>
 
 CORE COMPETENCIES
 
 
 
 <ul>
 <li>
 Strategic Leadership
 </li>
 <li>
 Fundraising and Revenue Generation
 </li>
 <li>
 Relationship Management
 </li>
 <li>
 Team Development and Coaching
 </li>
 <li>
 Strategic Partnership Design
 </li>
 <li>
 Innovative Sponsorship Development
 </li>
 <li>
 Project and Process Management
 </li>
 <li>
 Cross-Functional Collaboration
 </li>
 <li>
 Communication and Presentation Skills
 </li>
 <li>
 Results Oriented
 </li>
 <li>
 Problem Solving and Decision Making
 </li>
 <li>
 Adaptability and Change Management
 
 
 </li>
 </ul>
 
 Work Environment
 
 
 
 As an integral part of the NCBF team, this full-time salaried exempt position participates fully in and leads the production and execution of all Festival events. This requires flexibility to be available evenings and weekends, and to work additional hours during peak periods. Must be comfortable working onsite at outdoor events and able to move through event sites, stand for extended periods, and work in changing and challenging weather conditions.
 
 
 
 Compensation/Benefits
 
 
 
 Salary range: $95,000 - $115,000/year. Benefits package includes health insurance with prescription drug, dental, and eye plans (substantially underwritten by NCBF); annual and sick leave; short-term and long-term disability; life insurance; flexible spending account; 401K plan with safe harbor contributions eligible 6 months after hire; parking/transit subsidy, office location in Downtown Washington, DC.
 
 
 The National Cherry Blossom Festival is an Equal Opportunity Employer (EOE).
</div>

Director of Development and Partnerships

EVA Air

ABOUT EVA AIRWAYSEVA Airways (www.evaair.com) is a distinguished 5-Star international airline headquartered in Taipei, Taiwan. In 2026, EVA Airways was honored with the SKYTRAX 5-Star Airline certification for the eleventh consecutive year. EVA Airways is also ranked eighth among AirlineRatings.com&rsquo;s &ldquo;Top 25 Safest Full-Service Airlines for 2026&rdquo;, marking its 13th consecutive year of earning a place among the website&rsquo;s global ratings for the safest airlines worldwide. EVA Airways is continually growing and seeking passionate individuals to join our team across various functions and office locations. While prior experience in the aviation industry is preferred, we also welcome entry-level applicants who are eager to build a rewarding career in this dynamic field.EVA Washington, D.C. Branch, near Washington Dulles International Airport, IAD, has immediate full-time openings for Cargo Reservation. Experience related to the position is preferred but entry-level is also welcomed. Essential duties and responsibilities are listed below. Other duties may be assigned to meet business needs as required. Please specify salary expectation and job position on resume and submit to laxagbr@evaair.com.EVA Airways is an Equal Opportunity Employer.EVA EMPLOYEE BENEFITS1. Comprehensive medical and dental insurance coverage plans (including spouse and children) and vision coverage plan (employee only) without premium costs. No premium cost for life insurance package and low premium cost for long term disability (optional).2. 401(k) plan with company match.3. Free and discount flight tickets for employee and eligible family members on EVA Airways and over 50 other major airlines.4. Vacation begin to accrue from the first day of employment. Employees may earn up to 7 days of vacation in their first year, with accrual increasing based on length of service, to a maximum of 24 days per year.5. 8 national holidays, 3 floating holidays, and 9-day paid sick leave.REQUIREMENTS1. Strong communication, customer service, organizational, and time management skills.2. Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.3. Willingness to travel for training or to support other stations as required.4. Ability to multitask effectively, solve problems independently, and work overtime as required.5. Possession of a valid driver&rsquo;s license is preferred.JOB DESCRIPTIONCARGO RESERVATION1. Handle booking requests, primarily via email.2. Coordinate bookings with contracted freight forwarders.3. Manager onward connecting flight space for cargo transiting through TPE to destinations in Southeast Asia, Northeast Asia and China.4. Issue Cargo Charges Correction Advice for air waybill modifications or weight discrepancies.5. Actively sell available cargo space, both on passenger and freighter aircraft to agents.Job Type: Full-timePay: $3,875.00 - $4,325.00 per monthBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Vision insurance</li></ul>Work Location: In person

CARGO RESERVATION

Famous Footwear

As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture where customers say, “I’ll take it” and are loyal to your store, our brands, and our company. You are a team player, celebrating individual and team successes. You are committed to staying informed about trends and sharing that knowledge with customers, ultimately building engaging customer experiences. Most importantly, you LOVE shoes and regardless of your style, you help every person who enters the store experience a little bit of that Famous Feeling.
 
What You’ll be Doing
 
<ul>
<li>Ace Retail Operations: You’ll ensure daily store tasks (pricing, shipment processing, fulfillment and inventory) are dialed in, keeping the store running like a tightly laced sneaker. Utilizing our company standards as a framework for success, you’ll deliver on our goal of keeping the store clean, organized, and all our famous styles easily shoppable.</li>
<li>Be a Famous Culture Influencer: Champion our Famous culture with pride by embodying the behaviors that power our Customer Connection. You’ll provide stellar customer engagement, leaving customers wowed with consistently top-notch experiences powered by your attentiveness and determination to deliver them the styles and brands they crave.</li>
<li>Elevate to Your Goal-Crushing Era: You’ll bring your best to each day; take accountability for your effort and its impact on Famous Footwear’s overall performance. You’ll review store performance and drive sales with purpose and urgency to achieve goals. Every shoe sale counts! As a ‘goal-getter’, you deliver clear, concise and timely communications to the entire store team and employ active listening to ensure understanding among teammates.</li>
<li>Act with Integrity: Your high standards will keep you sticking to company policies and procedures. Always acting with integrity, you’ll be open to and seek feedback to improve your skillset and further your professional development!</li>
<li>Bring the Positive Vibes: Embrace diversity and inclusivity as our team superpower, upholding a work environment where every associate feels included and respected. Maintain a positive and proactive mindset, even in the face of challenges, you’re the type of person to uplift and support others. To help others be their best, you’ll help your teammates be their best selves by assisting with training and development when needed.</li>
<li>Be a Shoe-off: You are shoe-obsessed (no judgment.) When a customer enters the store, you’re a shoe sleuth on the hunt for the perfect styles to suit their needs. It brightens your day to make shoe recommendations and ensure our customers leave the store with the perfect fit…and that Famous Feeling.</li>
</ul>
Essential Functions: Other responsibilities may be performed as needed to ensure the needs of the business are met. Overtime hours may be required to meet business needs.
 
Perks You’ll Enjoy!
 <ul>
<li>Our Shoe Discounts. No matter your style, we’ve got your perfect fit covered with a 30% Associate Discount across Caleres’s retail stores – Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.</li>
<li>Relaxed Dress Code & Small Team Environment. You will be a valued member in a supportive and hands-on setting. Our relaxed dress code policy lets you showcase your authentic self while you work.</li>
<li>Daily Access to Pay. Love an early pay day? Get paid as you earn (without the fees) with Dayforce Wallet.</li>
<li>Ease of Transferring Locations. We have over 850 store locations you can easily transfer within.</li>
<li>Career Development and Learning Opportunities. We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow their careers at our corporate offices.</li>
<li>Employee Assistance Programs. Receive 24/7 access to a comprehensive suite of individual support options, including emotional support, work-life solutions, legal guidance, financial resources and more, via online & phone.</li>
<li>Benefit Offerings: PTO, Health, and Retirement for eligible full-time associates. To learn more details about our Total Rewards program, visit www.yourcaleres.com.</li>
</ul>
Preferred Qualifications & Education
 <ul>
<li>High School Diploma/GED</li>
<li>Able to build constructive and effective relationships within store</li>
<li>Demonstrates an ability to communicate positively with store associates at all levels</li>
<li>Must exercise independent judgment and discretion partnering with Store Sales Manager as needed</li>
<li>Strong working knowledge of general retail practices and procedures</li>
<li>Ability to work effectively within a team</li>
<li>Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, weekends and extended hours</li>
</ul>
Physical Requirements and/or Environment
 <ul>
<li>Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques;</li>
<li>Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting;</li>
<li>Ability to be mobile on the sales floor for extended periods of time.</li>
</ul>

Part-Time Sales Associate - Famous Footwear

<div>UDR, Inc. is seeking a Multi Site Community Director to join our team in Washington DC.

GENERAL SUMMARY OF DUTIES: The Community Director focuses on the management of all aspects of customer service by creating a positive sense of community, taking charge leading a dedicated community team, and fostering positive relationships with community residents. Position may have supervision over a direct reporting staff and will drive various administrative, asset quality, customer service, financial, vendor management and personnel processes in support of community operations. Specific intent is to manage the resident relations aspect of the business to ensure community performs at highest levels to achieve and/or exceed expectations. 
 
SUPERVISION RECEIVED: Reports directly to the Senior Community Director, District Manager or Regional Manager

SUPERVISION EXERCISED: Supervision of two or more associates is required for exempt status, 1 or less for non-exempt status. Direct reports may include the Resident Service Manager, the Resident Service Coordinator(s) and/or Resident Service Specialist(s).

Exempt/Non-exempt status will depend on the supervisory responsibilities in accordance with FSLA guidelines. 2 or more direct reports = Exempt Status; 1 or less direct reports = Non-exempt Status.

ESSENTIAL FUNCTIONS:

Asset Quality 
Ensure community is ready for business and meets established physical standards daily as listed below:

1. Walk community daily; open and close all &ldquo;showing&rdquo; units. Monitor property including office space, restrooms, amenity areas, parking lot and &ldquo;showing&rdquo; units to ensure they meet UDR&rsquo;s quality, cleanliness and presentation standards and proactively monitor battery upkeep of smart locks.
 
2. Refresh community&rsquo;s signage, write and distribute collateral as needed to support the drive for occupancy and improve community image.

Customer Service 
Provide the best standard of quality and service through resident relations:

1. Answer all resident and guest questions professionally and timely, balancing the needs of both internal and external customers. Implement strategies to improve quality of customer service. 
2. Proactively launch self-guided tours and/or provide guided community tours for prospects, lend assistance and provide information pertaining to short-term rentals, corporate housing opportunities and guest suite rentals.

3. Conduct move-in orientation sessions for new residents and drive annual renewal conversations with existing residents as needed.
 
4. Oversee the Customer Survey Program by ensuring that that there is immediate follow up to residents upon the completion of each service request via an e-mail or text notification which includes the ability to request a follow up phone conversation. Follow-up phone calls to residents to gather more information on the quality and satisfaction of service requests.
 
5. Oversee and ensure the maintenance related matters are resolved and/or escalated to the Service Manager to be addressed immediately. If additional service is required, continue to follow up until the issue is resolved.

Financial 
Complete various accounting and financial functions associated with driving and supporting community operations:

1. Work closely with Business Manager to complete required financial responsibilities. 
2. Conduct Purchase Card (P-card) reconciliation for community.

Personnel (if applicable) 
Lead winning team by professional example, taking ownership and personal interest in direct reports, if applicable to drive results and team performance:
1. Host daily and weekly team huddles to discuss community/resident/operations issues and concerns, provide update to team regarding policies, practices, company or team initiatives, training and team building.
 
2. Hire and train new staff and develop staff to maximize potential. 
3. Train district property staff including RSMs, CDs and other personnel as needed and requested by AD/RM/DM. (Senior Community Director) 
4. Monitor staff performance to include performance and address performance problems through corrective action and dismissal. Assist direct reporting staff to address and resolve concerns or complaints involving job duties and job descriptions, performance standards, relations with coworkers, relations with supervisors and managers. 
5. Approve time records and requests for time off.

Vendor Management 
Complete administrative tasks associated with community operations as it relates to outside vendors, communication telecom and IT systems:
1. Manage vendor keys according to UDR&rsquo;s policies and procedures. 
2. Source new vendors as needed in order to maintain community appearance and resident services. 
3. Maintain community telecom and computer equipment, while serving as a partner to IT to troubleshoot system issues and test systems.
Administrative 
Manage and complete a variety of tasks which range from simple to complex; all of which are associated with driving and supporting community operations:

1. Prepare, communicate and deliver all resident specific and community letters and notifications, legal notifications, in addition to the management of the new resident move-in process, documentation and the issuance of all community keys, fobs, remotes, parking permits and parking assignments.
 
2. Review, monitor, administrate and sign leases as required and needed.
 
3. Enforce all policies and procedures. Maintain compliance related to lease agreements including the review and authorization of all leases and ensuring community records (leases, addenda, reports, etc.) are maintained in accordance with stated legal requirements Company policies and/or procedures. 
4. Plan and manage all community events.
 
5. Manage and maintain exemplary community website, social media campaigns, outreach marketing efforts for the community to drive occupancy and increase visibility, including PeerSpace, Craigslist, etc.
 
6. Maintain acceptable NPS scores and facilitate Reputation Management Process. 
7. Utilize the Sugar CRM to effectively manage resident relations, service requests and resident communications. 
8. Smart Rent Management and Package and Parcel Management. 
9. Manage key policy and process by providing keys to residents or contractors and documenting in accordance with the &ldquo;Key Policy&rdquo;. 
10. Investigate, address and resolve all community and resident issues, disturbances, complaints and any crime-related activities/inquiries, including the dispatch for patrol services. Complete incident report for Risk Management as needed. 
11. Serve as organizational representative along with the Business Manager for court appearances regarding non-payment and/or other legal action taken, small claims and UD hearings as necessary or required. 
12. Oversee inventory and replenishment of community office supplies and refreshments for office, residents and guests.
 
13. Develop and maintain emergency action procedures for the properties. 
14. Work closely with the Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met. 
15. Ensure leadership style creates a productive, motivated, informed, inspired, engaged and goal-oriented team. 
16. Comply with all Company policies and procedures related to employment.
 
17. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job. 
18. Perform other duties as assigned or needed. 
PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Knowledge and understanding of business concepts and research principles, processes, and techniques. Knowledge of the principles of strategic business decision-making. Ability to apply policies and procedures to solve everyday business issues.

Understanding of overall property management. Must know and follow the Fair Housing laws. Knowledge of principles and methods for promoting property. Strong customer service and personnel management skills. Ability to develop and prepare business analysis and plans. Established ability in the use of social media websites like facebook, twitter, and pinterest. Demonstrated ability in budgeting and financial planning.

Highly organized and demonstrated project management skills. Ability to exercise initiative, problem solving and decision-making skills. Demonstrated understanding of social media campaigns. Ability to provide web-based analytics and recommendations. Ability to work a flexible schedule based on event calendar. Some weekend and evening work will be required.
 
 
Ability to motivate, develop, and direct people as they work, identifying the best people for the job. Ability to apply the principles and practices of work leadership and management. Ability to motivate the community team and manage their performance in accordance with company policies, values, and business practices.

Proven exceptional communication skills both written and verbal with an outgoing personality. Performs duties that require considerable initiative, independent judgment, and strong communication skills. Demonstrated knowledge and familiarity with community and rental property operations. Ability to work in conjunction with residents, prospective residents, Company managers, and associates. Ability to respond to common inquiries or complaints from subordinates, residents, regulatory agencies, or members of the business community. Polished highly professional interpersonal skills both in person, by phone and with all social media interactions. 
 
Knowledge of computer systems and applications. Must have experience with computer skills including Excel, word processing programs, internet, and e-mail at a highly proficient level. Demonstrated proficiency in the use of the internet and internet searches. Ability to create, compose, and edit written materials.
TYPICAL PHYSICAL DEMANDS: Requires mobility sufficient to travel. Some bending, stooping and stretching. Occasionally lifting items weighing up to 30 lbs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function.

TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Time commitment and schedule may vary based on the event schedule. Some weekend and evening work will be required. 
EDUCATION AND EXPERIENCE:

1. Bachelor&rsquo;s Degree in Business, related field, or its equivalent, preferred. In lieu of degree, equivalent experience in residential properties, marketing and website development, or related business operations is required. 
2. Minimum 2 to 5 years property management experience in onsite office operations, leasing, administration, customer service as well as experience in special events, marketing, and website management preferred. 
3. Minimum of two years&rsquo; management or supervisory experience is required. 
4. Experience in customer service positions in hotel properties, rental operations, or related upscale service business is preferred. 
5. Must have and maintain a valid driver&rsquo;s license unless otherwise noted.

UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 


UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Multi Site Community Director

SelectUSA

Job Overview We are seeking a dedicated and professional Customer Service Representative (CSR) to join our team at SelectUSA. This is a FULL_TIME position based in Washington, District of Columbia, United States. As a vital part of the U.S. Department of Commerce, SelectUSA's mission is to promote and facilitate business investment into the United States. Since our inception, we have facilitated over $400 billion in investment, creating and retaining more than 270,000 jobs. The successful candidate will be the first point of contact for businesses and stakeholders, playing a crucial role in supporting our mission to strengthen the U.S. economy. You will provide exemplary service and essential information to a diverse, international audience, directly contributing to our continued success. Responsibilities * Serve as the primary point of contact for inbound enquiries from businesses, investors, and economic development organisations via phone, email, and web platforms. * Provide accurate and timely information regarding SelectUSA's services, the U.S. investment climate, and relevant federal programmes. * Carefully assess the nature of enquiries and escalate complex issues to the appropriate specialists or partner government entities. * Maintain detailed and accurate records of all client interactions and communications within our CRM system. * Assist with administrative tasks to support the wider team, including data entry, report generation, and scheduling. * Support the organisation and execution of events, webinars, and investment missions. * Liaise with internal teams to ensure a seamless and professional experience for all stakeholders. Qualifications * Proven experience in a customer service, client relations, or administrative role, preferably within a professional or corporate environment. * Exceptional written and verbal communication skills, with a talent for conveying information clearly and concisely. * Strong organisational skills with the ability to manage multiple priorities and meet deadlines effectively. * Excellent attention to detail and a commitment to maintaining high standards of accuracy. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience using CRM software. * A professional, proactive, and customer-focused approach. * A degree in Business, Communications, International Relations, or a related field is desirable but not essential. * Knowledge of economic development or international business would be a significant advantage. Benefits * A competitive salary and a comprehensive benefits package. * Opportunities for professional development and continuous learning. * A collaborative and supportive work environment at the heart of the U.S. government's economic initiatives. * The unique opportunity to contribute to a mission-driven organisation that has a tangible impact on job creation and economic growth in the United States.

Customer Service Representative (CSR)

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