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communications manager global commercial services

American Express

Communications Manager - Global Commercial Services

Cogent Communications

<div>
 
 Company
 
 
 
 Cogent Communications is a multinational, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access, private network services, IPv4 address leasing, optical transport services and data center colocation services. Cogent's facilities-based, all-optical IP network backbone provides IP services in over 228 markets globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world. This network enables Cogent to offer large bandwidth connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you unlimited earnings potential. Cogent offers a full benefits package including; Medical insurance, Dental insurance, Vision insurance, Paid Time Off (PTO) (20 days per year), Short and Long Term Disability, Life Insurance, Holidays, Family Leave (three weeks per year), 401(k) plan with employer match, stock options, and an Employee Assistance Program.
 
 
 
 Compensation
 
 
 
 
 [Starting / Initial] Base Salary Pay Range:
 
 [$19.23- $43.26 per hour or $40,000 &ndash; $90,000 per year].
 
 
 
 Commission:
 
 Commissions are earned on each sale based on product type:
 
 
 <ul>
 <li>
 50% -150% of one month&rsquo;s MRCs (monthly recurring charges)
 </li>
 <li>
 1/12 of one-time NRCs (non-recurring charges) &amp;
 </li>
 <li>
 1/24 of Burst
 
 
 </li>
 </ul>
 
 [Tenured] Base Salary Pay Range:
 
 [$19.23 - $52.88 per hour or $40,000 - $110,000 per year] based on achievement of structured tenure based and performance based pay increases.
 
 
 Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Identify new business opportunities within a prescribed Regional Sales Territory via sourcing and Hunting to identify new business opportunities within a global sales territory and target market segments of IP Transit, Content creators/hosters, Carriers/wholesalers and Netcentric companies.
 </li>
 <li>
 Through direct calling, email and contact efforts you will identify, qualify, and generate these new business opportunities by working directly with Key Decision Makers.
 </li>
 <li>
 Compliment prospecting and selling efforts through onsite customer meetings as needed.
 </li>
 <li>
 Use consultative and relationship building selling techniques to identify current and future connectivity solutions.
 </li>
 <li>
 Help Cogent customers and prospects by positioning our services for new business by leveraging the global network footprint that includes commercial and retail buildings, carrier neutral hotels, data centers and colocation facilities.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 3-8+ years of solid, B2B sales experience in a telecom arena with collocation, wholesale experience and data transit and transport.
 </li>
 <li>
 Proven experience with a track record of success in a direct hunting, B2B sales role and quota achievement.
 </li>
 <li>
 Demonstrated ability to identify, qualify and generate new business through extensive prospecting and research.
 </li>
 <li>
 Strong oral and written communication skills are a must.
 </li>
 <li>
 Ability to work in a fast paced, team environment with revenue deadlines.
 </li>
 <li>
 Working knowledge of computer applications such as Microsoft Office and a CRM are a plus.
 </li>
 <li>
 A college degree is preferred but not required.
 
 
 </li>
 </ul>
 
 Work Environment
 
 
 
 This is an in-office position five days a week to best support your success, allowing for focused mentorship, training, and personal coaching
 
 
 By submitting an application or resume for this position, I understand that is an in-office position.
 
 
 To apply for the Global Account Manager position, please submit your resume and cover letter to careers@cogentco.com .
 
 
 Cogent Communications is an Equal Opportunity Employer.
 
 
</div>

Global Account Manager

SDSN Association

<div>About the SDSN
The UN Sustainable Development Solutions Network (SDSN) has been operating since 2012 under the auspices of the UN Secretary-General. The SDSN mobilizes global scientific and technological expertise to promote practical solutions for sustainable development, including the implementation of the Sustainable Development Goals (SDGs) and the Paris Climate Agreement. We aim to accelerate joint learning and promote integrated approaches that address the interconnected economic, social, and environmental challenges confronting the world.
The SDSN works closely with United Nations agencies, multilateral financing institutions, the private sector, and civil society. It is directed by Professor Jeffrey D. Sachs and operates through offices in New York, Paris, and Kuala Lumpur. 
About the Council of Engineers for the Energy Transition (CEET)
Under the auspices of the United Nations Secretary-General, the SDSN, in partnership with UNIDO, hosts the Council of Engineers for the Energy Transition (CEET): a global, high-level body of engineers and energy systems experts contributing to the UN Secretary-General&rsquo;s goal of building a coalition to achieve net-zero emissions by 2050. The CEET was launched in September 2021 and is co-chaired by Gerd M&uuml;ller, Director General of the United Nations Industrial Development Organization (UNIDO), and Professor Jeffrey Sachs, President of the UN Sustainable Development Solutions Network (SDSN). The work of the CEET is undertaken by an independent and impartial council of recognized global experts, serving in their personal capacity and responding to requests for information by the UN System. 
Position Summary
The SDSN is seeking a proactive, dynamic, and creative intern to assist the Climate and Energy (C&amp;E) team, including the Council of Engineers for the Energy Transition (CEET) with several social media and communications campaigns related to the global energy transition. Under the supervision of the CEET Project Manager, this position will help promote and disseminate C&amp;E outputs, support internal and external communications efforts, and enhance the visibility of the CEET through digital content creation, graphic design, editing materials, and event logistics and support.
The Climate and Energy Communications Intern will have the opportunity to engage with a global network of leading engineers and energy systems experts, directly contributing to communications that advance UN priorities around the energy transition. 
Principal Responsibilities
The Climate and Energy Communications Intern will primarily be responsible for supporting the following communications initiatives and campaigns:<ul><li>
Energy Insights Blog Series: Assist with the promotion and dissemination of blog content across CEET and SDSN platforms, including preparing graphic materials and coordinating publication timelines.</li><li>
CEET Member Spotlight Series: Support the creation and rollout of video spotlights, graphics, and other digital assets that highlight the expertise and work of CEET members.</li><li>
Promotion of CEET Outputs: Contribute to the distribution of CEET publications, issue briefs, and technical outputs through targeted digital campaigns and email outreach.</li><li>
CEET Digest: Develop and compile content for the monthly internal CEET Digest, including updates on work streams, upcoming meetings/events, and key milestones.</li></ul>
In addition to those specific campaigns, this position may include the following:<ul><li>
Coordinating with other SDSN Communications Team members and thematic programs;</li><li>
Supporting social media, email, and digital outreach for CEET campaigns, events, and publications;</li><li>
Creating and editing graphics, videos, and other visual assets for CEET and SDSN platforms;</li><li>
Drafting, scheduling, and publishing content across social media, newsletters, and the SDSN website;</li><li>
Assisting with maintaining and updating CEET web pages and internal communications calendars;</li><li>
Monitoring CEET&rsquo;s social media presence and compile monthly analytics; and</li><li>
Performing additional communications and administrative tasks as needed.</li></ul> 
Qualifications, Education, and Experience<ul><li>
Graduate student status is preferred; however, advanced undergraduate students with relevant experience will also be considered.</li><li>
Eligibility to work in the United States is required.</li><li>
Proficient in the use of LinkedIn and Google Drive.</li><li>
Experience with digital content creation tools (Adobe Photoshop, InDesign, Canva, etc.) is highly desirable.</li><li>
Able to manage multiple tasks with a high-level of professionalism, is well-organized, and works well both as part of an international team and independently.</li><li>
Experience and/or interest in sustainable development preferred.</li><li>
Fluency in English (oral and written) is required.</li></ul> 
Important Information
Location: Remote.
Application Deadline: Applications will be reviewed on a rolling basis through March 9, 2026.
Contract length: March - June (up to 15 hours/week). Exact dates are flexible to accommodate the intern&rsquo;s schedule.
Compensation: This internship will be paid. The hourly rate is $16 for interns pursuing an undergraduate degree and $19 for those pursuing a graduate degree.
Reports to: Liz Nelson, CEET Program Manager 
Work Authorization
The SDSN does not sponsor visas, and therefore applicants must have proper authorization to work in the United States. The SDSN is required by the U.S. Citizenship and Immigration Services to secure verification of eligibility to work in the United States. 
Equal Opportunity Employer
The SDSN provides equal employment opportunities to all employees and applicants for employment without regard to unlawful considerations of race, color, creed, religion, gender, sex, national origin, ancestry, citizenship status, genetic information, military or veteran status, age, and physical or mental disability, or any other classification protected by applicable local, state, or federal laws.</div>

Communications Intern, Climate and Energy

Amazon Web Services

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Amazon Web Services (AWS) is seeking a customer engagement manager to join the North American commercial sales team. As a customer engagement manager, you will play a central role in developing, planning, and driving execution of executive engagements with the North American customer base. 
 
A successful candidate will have experience in executive communication, customer engagements, building and managing data systems to give insight into the program, developing success metrics, and tracking progress towards them. 
 
In this role, you will be responsible for building the process in which we engage our executives to meet with our customers. This role requires exceptional verbal and written communication skills, strong attention to detail and the ability to work backwards from ambiguous requirements to generate clear, concise communications that will be shared with our most senior executives. The right candidate is extremely data-driven, thrives in 
a fast- paced, high-pressure entrepreneurial environment, and has proven experience 
managing priorities and working effectively across a number of internal stakeholders. 
 
This role involves frequent engagement with AWS leadership and requires a candidate with executive presence, excellent interpersonal skills, and a proven ability to influence others. This is a hands-on-position, to be successful you must be willing to &ldquo;roll up your sleeves&rdquo; to drive the desired results. 
 
Key job responsibilities 
<ul><li>Work with field sales teams to create meaningful executive interactions with customers.</li><li>Prepare executives for customer meetings and events.</li><li>Build metrics, dashboards, and reporting mechanisms using Salesforce, Tableau, or other platforms to track activity and tie to outcomes.</li></ul>
- Create closed loop tracking to confirm follow-up and follow- through on customer engagements. 
<ul><li>Prepare enablement material for field sales team on best practices.</li><li>Operate autonomously; drive end to end management of business goals.</li><li>Shepherd special projects and initiatives from ideation, documentation to deployment.</li></ul></div><h2 class="jobSectionHeader"> 
BASIC QUALIFICATIONS</h2><ul><li>Experience leading cross-functional teams to establish strong partnerships with demonstrable results</li><li>Experience managing multiple projects and meeting aggressive deadlines</li><li>Travel up to 50% of the time</li><li>10+ years of sales or event marketing experience in a fast-paced, highly visible environment.</li><li>Excellent interpersonal skills to deal diplomatically with senior executives, vendors, and team members at all skill levels.</li></ul>
- Ability to work collaboratively and earn trust across our customers&rsquo; businesses, from the C- level to the technical user community. 
<ul><li>Self-starter, highly motivated, and problem solver who loves to come up with creative solutions.</li><li>Ability to be flexible in a constantly changing environment.</li><li>Broad understanding of public and hybrid cloud platforms; working knowledge of AWS services and their relevance to enterprise and industry workloads.</li><li>Are seeking an adventure that this role will bring, and want to join our inspiring and fun culture.</li><li>A proactive systems thinker: able to manage a high degree of complexity and to distill information, able to think both strategically at a global level as well as effectively developing key processes, and deliver and distribute information across multiple channels and mediums.</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Executive communication experience with Enterprise Tech company</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, NY, New York - 156,100.00 - 211,200.00 USD annually 
USA, VA, Arlington - 142,000.00 - 192,000.00 USD annually 
USA, WA, Seattle - 142,000.00 - 192,000.00 USD annually</div>

NAMER Executive Engagement Manager

PEAK6

<div><h3 class="jobSectionHeader">APEX FINTECH SOLUTIONS</h3>
NEW YORK, NEW YORK, UNITED STATES OF AMERICA<div> 
WHO WE ARE
Apex Fintech Solutions (Apex) powers innovation and the future of digital wealth management by building tech-forward solutions that help simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech software enables us to support clients such as Stash, Betterment, SoFi, Webull, and eToro, amongst many others; collectively, Apex powers access to the stock market for over 22+ million end customers. 
 At Apex, we are changing how the securities industry operates by reinventing the status quo, which was manual, slow, and accessible only by the ultra-wealthy. We're digitizing and democratizing systems so that everyone has an opportunity to invest. 
When you're at Apex, you drive this change. You're part of a global team with a clear vision: to be the trusted technology that powers the digital economy. Our offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila are home to over 1,000 employees. 
Together, we&rsquo;re shaping the future of financial innovation. Embrace change. Solve big. Win together. And be G.R.E.A.T. &mdash; grit, results, empathy, accountability, and teamwork &mdash; with Apex. 
We&rsquo;re proud to be recognized for the innovative work we do, the purpose-driven nature of our work, and the collaborative culture we&rsquo;ve created. Here are just a few of the many awards we&rsquo;ve recently received: 
Best Places to Work
2026, 2025, 2024, 2023 - Presented by BuiltIn 
WealthTech of the Year
2025 - Presented by US FinTech Awards 
The World&rsquo;s Top 250 Fintech Companies
2024 - Presented by CNBC
ABOUT THIS ROLE
Apex is seeking a Manager, Client Communications to lead and streamline client communications in a fast-paced environment. Apex is seeking a builder with a solution-oriented mindset to develop innovative strategies for client engagement through communications. This individual is highly adaptable in fast-changing environments and capable of remaining composed under pressure, especially while managing urgent / time sensitive communications to clients. This role involves building and refining communication processes, collaborating laterally to unify messaging strategies across teams, and ensuring client communication is timely, effective, and tailored to client needs. The ideal candidate will have a strong ability to distill complex, technical information into easily understandable formats. This role requires significant cross-functional collaboration and influence.
Duties/Responsibilities<ul><li>
Manage client communications holistically, aligning strategies across Apex teams to deliver information and clear messages to clients.</li><li>
Design and oversee a comprehensive client communication calendar to ensure coordinated, scheduled updates to clients</li><li>
Develop a strategy to tailor communications for different client contact roles, ensuring relevance and resonance.</li><li>
Identify modalities in which communications are delivered. As an example, collaborate with the product team to incorporate client notifications seamlessly into the user experience of Apex Ascend technology.</li><li>
Maintain distribution lists with firm characteristics and role types so recipients receive revenant communications</li><li>
Partner across internal teams (e.g., product, marketing, product marketing, and operations) to coordinate how Apex communicates our most important updates and initiatives effectively.</li><li>
Work with product and product marketing to ensure there are appropriate talking points and/or content related to operational topics.</li><li>
Draft and edit tailored communications for clients and manage a communications approval process including compliance, key stakeholders, and marketing reviews.</li><li>
Engage with technical subject matter experts to translate complex concepts into clear, client-friendly communications.</li><li>
Design scalable communication processes that address evolving client and company needs.</li><li>
Build processes for internal alignment, including information intake, communication drafting, distribution, and tracking communications sent. Develop and refine internal systems and strategies to align communications across Apex teams.</li><li>
Lead the AIM (Apex Information Message) process to deliver time-sensitive notifications, often collaborating across teams under tight deadlines.</li><li>
Maintain and refine an up-to-date communications contact database, ensuring accurate client information and respect for their preferences.</li></ul>
Education and/or Experience<ul><li>
Bachelor's degree in Communications, Business, Finance, or related other related fields (or equivalent work experience) required</li><li>
5+ years of experience managing client communications in the financial services or fintech industries</li><li>
2+ years of people management experience preferred</li><li>
FINRA SIE, Series 7, or Series 24 License(s) preferred</li><li>
Experience managing client communication databases (e.g., Salesforce or other CRM tools).</li><li>
Experience with creating scalable messaging frameworks or templates for large client bases.</li><li>
Experience with building processes and functions in a fast-paced and dynamic environment.</li><li>
Demonstrated success in building and managing a complex multi-channel client communication calendar</li></ul>
Required Skills/Abilities
<ul><li>Exceptional writing and communication skills with experience drafting client communications on sensitive or technical topics.</li><li>
Demonstrated ability to tailor messaging to diverse audiences, from highly technical teams to executive client stakeholders.</li><li>
Familiarity with financial products, technology platforms, and compliance and regulatory requirements related to client-facing communications in financial services.</li><li>
Ability to leverage data and analytics to assess the impact of communication strategies and make continuous improvements.</li><li>
Strong organizational and project management capabilities to oversee processes, calendars, and approval workflows.</li><li>
Ability to navigate complex organizations, manage multiple priorities, and align stakeholders across teams.</li><li>
Proficiency in managing clients&rsquo; contact databases and implementing strategies tailored to individual roles.</li><li>
Problem-solving mindset, proactive thinking, and exceptional attention to detail.</li><li>
Demonstrated ability to influence laterally, forging partnerships across teams to drive results independently.</li><li>
Commitment to ensuring the quality, timing, and professionalism of all communication activities.</li><li>
Highly communicative and collaborative, with the ability to ask incisive questions to gather and clarify information.</li><li>
Flexible and available outside standard hours to ensure clients receive timely communications in urgent situations.</li><li>
A builder mindset, equipped to create and establish communication frameworks from the ground up.</li></ul>
Work Environment<ul><li>
This job operates in a hybrid, office environment 3 days per week.</li></ul>
#customer service #mid-senior #full-time #LI-KD1 #APEX
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Our Rewards
We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. At AFS , we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices.
Salary Range
$111,760-$139,700
The annual base salary range for this position is noted above. Exact compensation offered may vary depending on job-related knowledge, skills, experience, and office location.
EEO Statement
Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.
Disability Statement
Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please submit your request via the Candidate Accommodation Requests Form. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.</div></div>

Mgr, Client Communications

American Express Global Business Travel

<div>
 Amex GBT is a place where colleagues find inspiration in travel as a force for good and &ndash; through their work &ndash; can make an impact on our industry. We&rsquo;re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
 
 
 Amex GBT Egencia is revolutionizing corporate travel program management and is in search of a professional services expert to lead our corporate travel initiatives within global accounts. The Global Account Manager (GAM) will engage with both new and established corporate clients in AMER, EMEA, APAC and LATAM markets. Building positive relationships with our global customers, the GAM will tailor solutions to meet their diverse travel needs. This role demands expertise in contract negotiations, sales, and account management, coupled with the ability to articulate complex concepts clearly to clients. Exceptional communication skills are essential, along with a keen awareness of market trends and their impact on business travel requirements.
 
 
 The ideal candidate will have in-depth knowledge of AMER, EMEA, APAC and LATAM travel markets, as well as a thorough understanding of our products and services. Representing the agency&rsquo;s brand, the global account manager will deliver compelling presentations to clients at various organizational levels. This role calls for a proactive collaborator with high energy, integrity, and adaptability to thrive in a dynamic environment.
 
 
 Job Responsibilities
 
 
 <ul>
 <li>
 Manage global account(s) operating in multiple POS, with a view to strategize the growth for our global clients as part of the wider Egencia offering.
 </li>
 <li>
 Act as the client&rsquo;s lead Global Account Manager: in this capacity, the global account manager will collaborate with local account manager in each POS to aggregate and deliver data from all POS to client, while cascading instructions to secondary markets to execute and managing local operational issues
 </li>
 <li>
 Lead projects as required with the ability to guide cross-functional teams to achieve established goals and deliverables.
 </li>
 <li>
 Identify and support global process and offerings in other Egencia markets to drive travel program standardization and manage client&rsquo;s expectations of service
 </li>
 <li>
 Deliver regular Business Reviews to clients while also collecting and aggregating data from other POS when necessary. Provide analysis and deliver recommendations to drive a strong program adoption and deliver savings whilst delivering against the customer&rsquo;s measures of success.
 </li>
 <li>
 Become a functional expert in Change Management
 </li>
 <li>
 Represent Amex GBT Egencia in a professional manner; maintain composure in times of stress; ensure the highest levels of service and professionalism.
 </li>
 <li>
 Travel requirement at 40%+; domestic and internal travel as needed
 
 
 
 </li>
 </ul>
 
 Job Qualifications
 
 
 
 <ul>
 <li>
 Experience building client relationships in a commercial B2B account / portfolio management environment, managing a portfolio of global clients operating across regions
 </li>
 <li>
 Preferably come from a travel, technology, or SaaS background
 </li>
 <li>
 Strong working knowledge of the Americas including Latin America, EMEA &amp; APAC regions, culture, and business protocol (required)
 </li>
 <li>
 Ability to build relationships through mutual trust, respect and understanding, and to manage relationships across multiple groups with remarkably diverse backgrounds
 </li>
 <li>
 Self-motivated with demonstrated strengths managing multiple projects simultaneously in a fast-paced, changing environment, and driving completion with limited direction
 </li>
 <li>
 Exceptional negotiating and facilitation skills
 </li>
 <li>
 Proficiency in Microsoft Word, Excel, Access, PowerPoint, and Outlook
 
 
 
 </li>
 </ul>
 
 Location
 
 
 
 United States
 
 
 The US national base salary range for this position is from
 
 
 $84,700.00 - $157,300.00
 
 
 The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate&rsquo;s relevant experience, skills, knowledge, and work location.
 
 
 In addition to base salary, the anticipated range of which is posted above, this role is either eligible for a sales incentive plan based on specific sales' roles, or for a discretionary annual bonus, which rewards participants based on individual and/or company performance.
 
 
 For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
 
 
 Benefits at a glance
 
 
 
 The #TeamGBT Experience
 
 
 
 Work and life: Find your happy medium at Amex GBT.
 
 
 <ul>
 <li>
 Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
 </li>
 <li>
 Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
 </li>
 <li>
 Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
 </li>
 <li>
 We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
 </li>
 <li>
 And much more!
 
 
 
 </li>
 </ul>
 All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
 
 
 Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
 
 
 Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
 
 
 
 What if I don&rsquo;t meet every requirement?
 
 If you&rsquo;re passionate about our mission and believe you&rsquo;d be a phenomenal addition to our team, don&rsquo;t worry about &ldquo;checking every box;" please apply anyway. You may be exactly the person we&rsquo;re looking for!
</div>

Global Account Manager II

Critical Path Advisors

The Marketing &amp; Communications Department leads public-facing strategy to shift public perception and build understanding of its vital work in giving people with blood cancers and disorders a second chance at life. The team works to strengthen brand visibility, inspire potential donors, and encourage support through fundraising, volunteering, and advocacy.The Digital Media Manager plays a critical executional role within the digital marketing ecosystem. This position is responsible for managing our client's website, landing pages, and lifecycle communications (email and SMS), ensuring that the strategic direction set by senior leadership is translated into high-performing digital experiences.This role focuses on day-to-day execution, optimization, and performance support across web and lifecycle channels, enabling the Senior Marketing Manager and leadership team to focus on strategy, innovation, and growth.RESPONSIBILITES&middot; Manage and maintain the client's website, including page updates, landing pages, forms, and donation flows.&middot; Execute and deploy email and SMS campaigns based on the strategic donor and supporter journeys defined by the Senior Marketing Manager.&middot; Optimize conversion paths across web, email, and SMS to improve donor engagement, registration completion, and online donations.&middot; Monitor and improve user experience (UX), content performance, and site functionality to reduce friction in key digital journeys.&middot; Support analytics and performance tracking across digital channels, including website, email, and SMS.&middot; Assist with reporting on campaign and channel performance and identify opportunities for optimization and improvement.&middot; Collaborate with internal and global teams to implement digital updates that support recruitment drives, fundraising campaigns, and advocacy initiatives.&middot; Ensure digital platforms comply with brand guidelines, accessibility standards, and relevant regulatory requirements.&middot; Support testing and optimization initiatives (A/B testing, content refinements, journey improvements).&middot; Maintain documentation and best practices for digital execution and workflows.&middot; Attend a minimum of one donor recruitment drive per quarter.&middot; Maintain a strong understanding of the client's mission, values, and brand voice.&middot; Comply with all organizational policies and standards.&middot; Participate in team meetings, training sessions, and performance reviews.&middot; Uphold the organization&rsquo;s commitment to equity and anti-discriminatory practice.&middot; Fulfil any other duties as directed by the Senior Marketing Manager.REQUIREMENTS/QUALIFICATIONSExperience / Knowledge / Education<ul><li>Degree-qualified in marketing, communications, digital media, or a related field.</li><li>2&ndash;4 years of hands-on experience in digital marketing, web management, or lifecycle marketing.</li><li>Experience managing websites, landing pages, and online conversion flows.</li><li>Practical experience executing email and SMS campaigns.</li><li>Familiarity with CMS platforms and basic content updates.</li><li>Experience working with website management software (WordPress, Kontent Ai, or similar).</li><li>Experience working with Email and SMS software (MailingWork, Bird, Mailchimp, or similar).</li><li>Experience working with analytics tools (e.g., Google Analytics, Piwik Pro, or similar).</li><li>Strong attention to detail and ability to manage multiple tasks and deadlines.</li></ul>Desirable, but not essential:<ul><li>CRM or marketing automation experience (e.g., Salesforce, Marketing Cloud, or similar).</li><li>Basic HTML or CMS customization knowledge.</li><li>Experience in nonprofit, healthcare, or mission-driven organizations.</li><li>Familiarity with UX or conversion rate optimization principles.</li></ul>Skills / Abilities<ul><li>Strong organizational and execution skills.</li><li>Analytical mindset with an interest in performance optimization.</li><li>Collaborative and responsive team player.</li><li>Comfortable working cross-functionally with internal and external stakeholders.</li><li>Adaptable, proactive, and eager to learn new platforms and tools.</li><li>Ability to balance speed, accuracy, and quality in a fast-paced environment.</li></ul>Job Type: Full-timePay: $60,000.00 - $70,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Paid time off</li></ul>Ability to Commute:<ul><li>New York, NY 10040 (Preferred)</li></ul>Work Location: In person

Digital Media Manager

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