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ICSI

<div>Position: Scheduling Analyst-Crude 
Position Type: W2 Contract - No Benefits 
Position Location: Houston, TX 
 
Description: 
Will be required to be on site 5 days a week during training, after training is complete contractor will be allowed 1 remote day.
Due to the extensive cleanup of inventory-related transactions in SAP for Heavies, additional support is needed to review transactions and execute system corrections. This role is intended to help move the team toward a more real-time process for reviewing and correcting intra-month inventory activity. In addition, the position will support secondary cost reviews and approvals, quantity disputes, claims, and risk-related questions involving SAP, demurrage, and marine costs.
This position is primarily responsible for ensuring the volumetric accuracy of scheduled product movements. The Scheduling Analyst works closely with Schedulers and Accounting throughout the month, as well as during month-end close, to ensure SAP nominations are updated in a timely manner, manual accruals are executed accurately, system or ticketing errors are corrected, and all necessary cleanup activities are completed so inventory is accurately reflected in SAP.<ul><li>
Monitor and verify the accuracy of all transactions related to product movements in accordance with accounting standards within SAP S/4.</li><li>
Run various SAP S/4 reports to monitor inventory builds and draws and routinely analyze data throughout the month.</li><li>
Work closely with the managed service provider, scheduling team, and traders to ensure positions and trades are properly reflected in accounting records.</li><li>
Review complex Discrepancy Error Workbench (DEW) requests escalated by Schedulers from Back Office and Volumetric Accounting and assist in identifying the appropriate resolution.</li><li>
Serve as a backup reviewer for Discrepancy Error Workbench (DEW) requests when a Scheduler is out of the office.</li><li>
In collaboration with the Trade Support group, assist Schedulers with troubleshooting when nominations do not produce the intended inventory effect in SAP and help provide resolution.</li><li>
Prepare reports and summaries of reconciliation findings for management review.</li><li>
Track and communicate trends or recurring issues that may impact inventory accuracy and assist in developing solutions.</li><li>
Identify opportunities for process improvements in scheduling practices.</li><li>
Assist with the direct resolution of discrepancies during high-intensity periods, including month-end close.</li><li>
Secondary costs, including logging and approving invoices</li><li>
Quantity disputes, including reviewing, verifying accuracy, and making necessary corrections</li><li>
Claims support, including assistance with the claims process and resolution</li><li>
Risk-related questions, including support related to SAP, demurrage, and marine costs</li><li>
Backup scheduling as well</li></ul>
Required Qualifications:<ul><li>
Bachelor's Degree</li><li>
5 or more years of experience in a similar role</li><li>
Proficient computer skills (MS Excel, Word, Outlook)</li></ul>
Preferred Qualifications:<ul><li>
Experience running financial and inventory reports in SAP</li><li>
2 or more years as a scheduler in the oil and gas industry</li><li>
Excellent written and oral communication skills as well as reading comprehension abilities</li><li>
Strong organizational skills</li><li>
Strong problem solving and analytical skills</li><li>
Ability to prioritize demands from multiple departments</li><li>
Self-motivated, effective team player</li><li>
Possess a customer service mentality and willingness to address internal client needs</li><li>
Ability to work in a fast paced, deadline driven environment</li></ul>
BTvYWPUlWS</div>

Scheduling Analyst-Crude - 8042

Harris County Toll Road Authority

<div><div><div><h2 class="jobSectionHeader">Position Description</h2></div>
<div>The Senior Workforce Analyst is responsible for understanding customer service staffing and the factors that impact call volume and other customer touch-points. The primary responsibilities include, developing and overseeing schedules, supporting workforce analyst activities, reporting, and planning solutions to provide valuable insights to management for achieving established KPIs and re-evaluating, if needed. Maintains staff performance by monitoring call volume, adjusting and reallocating staff resources when necessary, and real-time productivity management. Creates and assesses the reporting of statistical data, analyzing trends, and tracking of real-time operational performance of agents within Customer Service. Completes routine forecasting of workforce needs, prepares scheduling based on the forecasts, and collaborates with other departments. Works under minimal supervision with considerable latitude for the use of initiative and independent judgment. 
 
Duties and Responsibilities:<ul><li>
Tracks daily workloads and reconciles to staffing schedules to ensure Customer Service is staffed appropriately. Monitors real-time call queues and real-time staff performance and makes recommendations for adjustments to staffing levels to optimize performance. Alerts management so that adjustments can be made to ensure service level standards are obtained.</li><li>
Communicates with Management, Supervisors, and Trainers on all pertinent business issues, sharing responsibility for meeting service level standards and response time objectives across all contact channels. Forecasts and produces staff shift schedules taking into consideration offline activities such as coaching, training, administrative activities, and process changes that could negatively impact scheduling needs.</li><li>
Assists with training and development of Workforce Management staff to include utilizing workforce management techniques.</li><li>
Collects, analyzes, and maintains statistical data in order to develop short/long range scheduling forecast for entire Customer Service section. Reviews and summarizes agent productivity and adherence data for the creation of the monthly reports.</li><li>
Develops innovative schedules based on inbound volume and staff production trends in preparation for the staff schedule bid process. Tracks schedule bid rankings and distributes results to management.</li><li>
Assists Workforce Management Analyst in planning work load, work flow, work objectives and time utilization of workforce.</li></ul> 

Other Duties: 
This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time.</div>
<div><h2 class="jobSectionHeader">Requirements</h2></div>
<div>Education and Experience:<ul><li>
Associate's degree in Computer Science, Technology, or a related field; equivalent work experience may substitute for formal education on a year-for-year basis.</li><li>
Minimum three (3) years of experience in call center workforce operations, customer service/relations reporting, or analytical reporting position of similar environment.</li><li>
Preference: Basic team leader or supervisory experience is a plus.</li></ul>
Knowledge, Skills, and Abilities:<ul><li>
Ability to research, analyze, and evaluate data and information to formulate conclusions and customizable reports and communicate guidance verbally or in writing.</li><li>
Ability to collaborate with management staff on projects and procedures.</li><li>
Ability to comprehend Automated Call Distribution System, key performance metrics and reports.</li><li>
Ability to meet deadlines and communicate the status of assignments.</li><li>
Ability to work independently as well as in a team environment and be open to change.</li><li>
Ability to multi-task and maintain effective time management skills.</li><li>
Strong analytical and organizational skills.</li><li>
Strong reporting and spreadsheet application skills.</li><li>
Proven ability to lead by example with motivation and encouragement.</li><li>
Excellent communication (written and verbal), listening, and interpersonal skills.</li><li>
Comprehensive knowledge of the existing automated business applications and their relationships to each other and interfaces to outside systems.</li><li>
Working knowledge of personal computers and related software: Microsoft Office including word processing, spreadsheets, and databases.</li></ul>
Physical Demands: 
The position mostly requires sitting in an office environment, occasionally some standing, and light lifting, such as three or four reams of paper or books (up to 20 pounds or an equivalent weight) may be required. 
 
NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting but ONLY information stated on the application will be used for consideration. &quot;See Resume&quot; will not be accepted for qualifications.</div>
<div><h2 class="jobSectionHeader">General Information</h2></div>
<div>Position Type and Typical Hours Work: 
This is a full time position. Days of work and hours may vary based on the business needs of the department and shift to include days, evenings, nights, and weekends. 
 
Work Environment: 
There are no major sources of discomfort. A normal office environment with acceptable lighting, temperature, and air condition is provided. 
 
Reporting Relations: 
Reports To Position: Workforce Management Supervisor 
Supervises Positions:<div> 
Employment may be contingent on passing a drug screen and meeting other standards.</div><div>
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.</div></div>
<div><h2 class="jobSectionHeader">Equal Opportunity Statement</h2></div>
<div><div>Harris County is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, pregnancy, disability, genetic information, or any other protected class in accordance with applicable federal and state laws.</div><div> 
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx</div><div> 
If you need special services or accommodations, please call (713) 274-5445 or email: ADACoordinator@bmd.hctx.net</div></div></div></div>
 <div></div><div><div><div>Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan. 
 
The following list of benefits is offered only to employees in regular (full-time) positions: 
<ul><li>Medical</li><li>Dental</li><li>Vision</li><li>Wellness</li><li>Life Insurance</li><li>Long-term Disability</li><li>Employee Assistance Program</li><li>10 days of vacation each year for the first five (5) years of service. Accrual rates increase based on years of service.</li><li>10 county holidays plus one (1) floating holiday</li><li>Professional Development Opportunities</li><li>Dependent Care Reimbursement Plan</li><li>Healthcare Reimbursement Account</li><li>457 Deferred Compensation Plan</li><li>Retirement pension (TCDRS)</li><li>Transportation Assistance (Metro RideSponsor Program)</li></ul><div>In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.</div> 
For plan details, visit the Harris County benefits website: https://benefitsathctx.com/</div></div></div>

Senior Workforce Analyst, Customer Service

Plains

<div>Job Type:
Regular
Plains is an industry-leading transportation and midstream provider specializing in transportation, storage, processing and marketing solutions for crude oil. We own an extensive network of pipeline transportation, terminalling, storage and gathering assets in key oil producing basins and transportation corridors and at major market hubs in the United States and Canada. The company is headquartered in Houston, Texas. 
We&rsquo;re on the lookout for passionate self‑starters who thrive in fast‑moving, collaborative, and innovative environments.
Job Purpose/Summary:<div></div><div><div><div><div><div><div><div><div><div>
The Senior Analyst, Government &amp; Public Affairs is responsible for developing and executing stakeholder engagement strategies that support Plains' business objectives, strengthen community relationships, and help maintain the company's social license to operate.
At an enterprise level, this includes coordinating continuous improvement to stakeholder engagement efforts, supporting governance, documentation, reporting and other initiatives. On a targeted level, this role serves as a key business partner to internal stakeholders, helping to anticipate or identify potential stakeholder-related issues, developing tailored engagement plans and coordinating or leading outreach efforts in communities where Plains operates or may pursue future opportunities. The Senior Analyst, Government &amp; Public Affairs engages directly with community leaders, local elected officials, industry organizations, NGOs, educational institutions and other stakeholders while helping ensure engagement activities are coordinated across departments and aligned with the company's values and business priorities.
As a member of the Stakeholder Engagement, Government and Regulatory Affairs team, this role also collaborates across multiple disciplines to support external communications, community investment, reputation management and incident response efforts.
The selected candidate will be eligible for company benefits including Medical, Dental, Vision, Paid Time Off (PTO), and Free Parking.
Job Responsibilities:<h2 class="jobSectionHeader">
Stakeholder Engagement Strategy &amp; Governance</h2><ul><li>
Coordinate the continuous improvement and implementation of Plains' enterprise stakeholder engagement program and associated governance processes.</li><li>
Develop, maintain and improve stakeholder engagement frameworks, tools, guidance materials, reporting processes and best practices.</li><li>
Support implementation of company stakeholder engagement practices to meet business and/or regulatory requirements, aligned with safety management system processes.</li><li>
Develop stakeholder maps, engagement strategies and relationship plans aligned with business priorities.</li><li>
Monitor and evaluate stakeholder engagement outcomes and identify opportunities for continuous improvement.</li><li>
Develop executive briefing materials, stakeholder profiles, engagement summaries and performance reports.</li></ul><h2 class="jobSectionHeader">
Strategic Stakeholder Engagement &amp; Public Affairs</h2><ul><li>
Works closely with Operations and Commercial leaders to identify engagement needs and develop proactive outreach strategies in support of specific business or community needs or expectations.</li><li>
Build and maintain productive relationships with community leaders, local elected officials, industry organizations, educational institutions, nonprofit organizations and other key stakeholders.</li><li>
Support community investment, educational outreach and industry awareness initiatives designed to improve understanding of Plains and the energy industry.</li><li>
Recommend engagement and communications approaches that proactively address potential concerns and build trust with affected stakeholders.</li><li>
Collaborate with the Communications Team on development of communications materials and stakeholder engagement resources that support engagement objectives.</li><li>
Represent Plains in local stakeholder meetings, industry forums and community engagement activities as appropriate.</li></ul><h2 class="jobSectionHeader">
Incident Response &amp; Emergency Management</h2><ul><li>
Support stakeholder, government and community communications during operational, environmental or reputational incidents.</li><li>
Maintain proficiency to support incident Public Information Officer, Liaison Officer and/or Joint Information Center needs through training, exercises and drills.</li><li>
May serve as a trained incident strike team member and participate in incident response activities as assigned.</li></ul>
Knowledge and Skills:<ul><li>
Highest standard of personal ethics and integrity supported by open and honest communication</li><li>
Strong understanding of stakeholder engagement principles, reputation management and community relations.</li><li>
Exceptional written, verbal and presentation skills, able to frame complex stakeholder issues clearly and provide practical recommendations that support timely decision-making.</li><li>
Excellent interpersonal skills, with demonstrated ability to build trusted relationships with internal and external stakeholders at all levels.</li><li>
Ability to manage multiple priorities and projects simultaneously in a fast-paced environment.</li><li>
Strong analytical and problem-solving capabilities.</li><li>
Approaches work with a positive and collaborative spirit to build consensus and camaraderie.</li><li>
Demonstrates a strong sense of ownership, sound judgment and a proactive approach to identifying and solving problems.</li><li>
Develops cross-functional teams when needed to cohesively and strategically address challenges.</li><li>
Ability to prioritize and manage multiple projects simultaneously while meeting deadlines and exercising keen attention to detail</li><li>
Self-directed, dependable and comfortable exercising judgement to operate in a fast-paced environment and in alignment with the organization&rsquo;s priorities.</li><li>
Comfortable with Word, Excel, PowerPoint and other Microsoft collaboration tools such as Teams or SharePoint.</li><li>
Ability to travel (~25%) and work extended or off-hours as needed to deliver priority projects.</li></ul>
Experience:<ul><li>
Bachelor's degree in communications, Public Affairs, Government, Political Science, Public Relations, Journalism or a related field.</li><li>
Minimum four years of experience in stakeholder engagement, public affairs, communications, government relations, community relations or related disciplines.</li><li>
Experience supporting infrastructure, energy, industrial, regulatory or community-facing operations or capital projects preferred.</li><li>
Cleared criminal history (background) and satisfactory reference checks.</li><li>
Compliance with the Company&rsquo;s drug and alcohol policy including pre-employment D&amp;A testing.</li><li>
This position is not eligible for employment-based visa sponsorship. Applicants must be authorized to work in the U.S. for the duration of their employment.</li></ul>
#plains</div></div></div></div></div></div></div></div></div>
At Plains, our employees are our most valuable asset. Hard work is rewarded with competitive compensation and a top-tier benefits program designed to keep our employees safe, healthy and happy. We work hard to deliver the best results to our stakeholders, and we also respect our employees' need for personal and family time, which is reflected in our benefits program. 
We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, veteran status, genetic information, disability, or any other characteristic protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting WebCareers@Plains.com. 
Salary details estimated by job boards such as Indeed, Glassdoor, and LinkedIn do not represent Plains&rsquo; compensation structure. We thank all candidates for their interest; however, only those selected for an interview will be contacted. 
By submitting your resume, you consent to the collection, use and necessary disclosure of the personal information provided during the application and selection process. Learn more.</div>

Senior Analyst, Government & Public Affairs

Individualized Intervention ABA

Individualized Intervention ABA, LLCABA Therapist (Behavior Technician) Title: Behavior Technician/ ABA TherapistFLSA: Non-exempt Department: ABA Location: Texas- Houston Supervisor: Board Certified Behavior AnalystSummary: The Behavior Technician/ABA Therapist provides Applied Behavior Analysis therapy directly to patients between the ages of 2-8 years old, who have a diagnosis of Autism or a related disorder. Therapy is conducted 1:1 or in small groups in an in-home setting or community-based setting to address interventions related to communication, socialization and skills to reduce problematic behaviors. The Behavior Technician/ABA Therapist is supervised and trained by a Board Certified Behavior Analyst. Ongoing training and supervision is provided, and all Behavior Technicians/ABA Therapist are required to obtain and maintain their credential as a Registered Behavior Technician.Required Qualifications: <ul><li>A minimum of a high school diploma or GED</li><li>Preferred: College coursework in a related field or Bachelor&rsquo;s Degree in Psychology, Education or related field</li><li>Experience working with children between the ages of 2-8 or volunteering with children</li><li>Dependable, punctual and flexible</li><li>Written and verbal communication skills</li><li>Highly-motivated</li><li>Able to lift a minimum of 50 pounds</li><li>Reliable transportation- ability to drive to client home or community-based settings</li><li>Preferred: ABA Experience or RBT Credentialed</li></ul>Job Functions: <ul><li>Works directly with patients implementing treatment plans and interventions recommended by BCBA</li><li>Establish and maintains enthusiasm and motivation throughout therapy sessions</li><li>Implements ABA therapy techniques which include but are not limited to discrete trail training, natural environment training, imitation, socialization and behavior management</li><li>Implements individualized behavioral intervention plan to address severe maladaptive behaviors that may include aggression, elopement, hair pulling, biting, kicking, etc.</li><li>Works collaboratively with a team of Behavior Technicians/ABA Therapist and BCBAs</li><li>Monitors and records each occurrence of treatment (data collection and session summary)</li><li>Communicate with parents/caregivers</li><li>Assist patients in daily living skills such as toileting, feeding, dressing, grooming, etc. as recommended on the treatment plan/intervention</li><li>Attend mandatory staff meetings and trainings</li><li>Maintain requirements for RBT Credential (supervision log and re-ceritification)</li></ul>Job Type: Full-timePay: $15.00 - $18.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>Houston, TX 77084 (Required)</li></ul>Work Location: In person

Behavioral Health Technician

Housteamers LLC

Carpet &amp; Upholstery Cleaning TechnicianAbout Housteamers LLCHousteamers LLC is a growing premium cleaning company serving homeowners throughout the Houston area. We specialize in carpet, upholstery, mattress, tile &amp; grout, and specialty cleaning services. We&rsquo;re looking for reliable, motivated individuals who enjoy working independently, helping customers, and delivering high-quality results.What You&rsquo;ll Do* Perform professional carpet, upholstery, mattress, rug, and tile cleaning services.* Drive to residential appointments throughout the Houston area using your own SUV.* Transport and operate professional cleaning equipment provided by Housteamers.* Communicate professionally with customers and provide an outstanding experience.* Build trust with homeowners and recommend additional services when appropriate (upselling).* Take before-and-after photos.* Keep equipment clean and organized.* Follow company procedures and safety standards.Requirements* Reliable SUV with enough cargo space for professional equipment.* Valid driver&rsquo;s license.* Authorized to work in the United States.* Bank account for direct payments.* Conversational English required.* Strong customer service and communication skills.* Positive attitude and willingness to learn.* Sales mindset and confidence recommending additional services.* Able to perform physical work throughout the day and lift cleaning equipment.* Previous carpet or upholstery cleaning experience is a plus, but not required. We provide training.Schedule* Typical working hours are approximately 9:00 AM &ndash; 4:00 PM, depending on the daily schedule.* One flexible day off each week.* Some jobs are completed independently, while others may require working with another technician.Compensation* Performance-based pay. Paid daily* Most technicians earn approximately $2,800&ndash;$4,500+ per month, depending on productivity, schedule, and performance.* Additional compensation may be provided for long-distance appointments.Who We&rsquo;re Looking ForWe&rsquo;re looking for someone who is:* Reliable and punctual.* Friendly and professional with customers.* Comfortable working independently.* Motivated to learn and grow.* Interested in increasing earnings through excellent customer service and upselling.* Someone who takes pride in delivering outstanding results.Pay: $20.00 - $35.00 per hourBenefits:<ul><li>On-the-job training</li></ul>Work Location: In person

Carpet & Upholstery Cleaning Technician - Must Have SUV

Visual Comfort & Co

Who we are: 
Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers in the world. We are proud to offer a market-leading range of premium products across categories, styles and price points, remaining committed to beautiful design and, above all, a world-class customer experience.
 
The Product Design Assistant is responsible for supporting the product design process from initial concept through final design execution. This role collaborates closely with cross-functional teams to ensure projects are completed accurately, on time, and in alignment with brand standards and business objectives.
 
Visual Comfort Offers: 
<ul>
<li>Work-Life Balance: Monday – Friday, 8:00am – 5:00pm</li>
<li>Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.</li>
<li>Paid Time Off: Generous vacation accrual and paid time off policies.</li>
<li>Holidays: 7 paid holidays per year, in addition to 2 floating holidays.</li>
<li>Compensation: Competitive compensation plan</li>
<li>Health Benefits: Visual Comfort covers the majority of employee medical premiums, and offers competitive vision and dental coverage available starting the first of the month following your start date.</li>
<li>Insurance: Company-provided life insurance and short-term disability coverage.</li>
<li>Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date.</li>
</ul>
How success is defined: 
<ul>
<li>Facilitate coordination of design activities across cross-functional teams and stakeholders throughout various stages of the product design process.</li>
<li>Manage the preparation, processing, and maintenance of design-related documents, records, and project information.</li>
<li>Monitor and maintain the accuracy of product, design, and project data throughout the design lifecycle.</li>
<li>Collect and present market intelligence, trends, and competitive information to support design decisions.</li>
<li>Facilitate communication and collaboration between internal teams.</li>
<li>Prepare presentations, reports, and supporting materials for design reviews, meetings, and key business initiatives.</li>
<li>Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems.</li>
</ul>
What you will bring: 
<ul>
<li>1–3 years of experience in design, merchandising, product development, visual merchandising, interior design, or a related creative field</li>
<li>Bachelor’s degree with specialization in art, industrial/product design, fashion merchandising, interior design or a related field</li>
<li>High-level skills using Microsoft and Adobe suites of products</li>
<li>Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form</li>
<li>Ability to deal with problems involving several concrete variables in standardized situations</li>
<li>Excellent interpersonal skills; including oral and written communication, customer service, and teamwork</li>
<li>Capable of planning and organizing priorities using sound judgment, professionalism, and malleability to meet evolving deadlines and deliverables</li>
<li>Proactive and motivated personality with a keen eye for detail and focus on producing quality results</li>
</ul>
Compensation Range: $24 to $26 per hour
 
Compensation is based on individual factors, including skill set, relevant experience, and work location
 
#LI-Onsite
 
Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity, or expression, genetic information, or any other legally protected status.
 
To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, Visual Comfort & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

Product Design Assistant

Compass Connections

<div>It's a great feeling to work for a company that does so much good for others around the world!
Academic Req: Required &ndash; Bachelor&rsquo;s or undergraduate degree from an accredited program/university in one of the following areas: social work, psychology, criminal justice, sociology, or related field of study; Strongly Preferred &ndash; Graduate degree in social work, criminal justice, sociology, or a related field of study from accredited program/university.
Certifications: Integrated Case Management, First aid, CPR, Emergency behavior intervention
Work experience: Required &ndash; For individuals possessing a degree in social work, psychology, criminal justice, sociology, or related field of study, three (3) years of related experience including experience working in crisis intervention and case management; Individuals who do not possess a degree in social work, psychology, criminal justice, sociology, or a related field of study, may be considered for the position if they possess seven (7) years of related experience, including experience working in crisis intervention and case management. Preferred &ndash; Experience in working with immigrant populations and child welfare. 
Critical Action Items &amp; Measurable Deliverables:
1. Meet all federal and state regulatory guidelines and standards that are applicable to this position. 
2. Maintain a case load in accordance with agency policies and procedures and licensing and contract standards. 
3. Participate in workshops, seminars, education programs and other activities that promote professional growth and development. 
4. Independently maintain a minimum number of weekly contacts with children and families. 
5. Exercise independent discretion and judgment to continually assess ongoing changes in behavior, circumstances or conditions that may affect child safety. 
6. Provide feedback, support and consultation as assigned to crisis line staff to ensure an appropriate response to crisis calls, families&rsquo; needs are addressed through best possible supports, and follow ups are conducted as needed. 
7. Engage and involve children and their sponsors in the casework process. 
8. Utilize professional judgment and experience to assess and document progress that children and their family/sponsors make toward risk reduction, achievement of service goals and positive case outcomes. 
9. Compile, prepare, submit, and maintain accurate records, files, forms, statistics, and additional information in accordance with agency policies, licensing and/or contract requirements. 
10. Participate in weekly case staffing with case managers, case aides and contracted staff in the assigned region. 
11. Work evenings, weekends and holidays as needed or requested. 
12. Implement Compass Connections safety protocols including evacuating with children and other staff in case of an emergency. 
13. Maintain confidentiality in all areas of the service population and program operations. 
14. Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, the service population, and community members and complying with required dress code at all times.
Other Responsibilities:
1. Exercises independent discretion and judgment to coordinate referrals, service planning and documentation of services for assigned caseload. 
2. Act as a liaison with stakeholders, including legal providers and immigration court. 
3. Accept crisis calls and provide support to families in crisis. 
4. Participate in weekly treatment team meeting reviewing cases with clinical and management team as necessary, recommending adjustment to tiered level as appropriate. 
5. 75% travel, including car, train, and flight transportation and overnight stays. 
6. Exercises independent discretion and judgment to conduct comprehensive assessments, develop treatment plans, and make decisions in the field regarding the safety and well-being of assigned children and families. 
7. Meet all deadlines required by program supervisor and federal partners. 
8. Communicate effectively in writing and verbally in English and Spanish.
Requirements: 
1. Pass a pre-employment drug screen and random drug screens throughout employment. 
2. Provide proof of work eligibility status upon request. 
3. Pass a pre-employment and biennial criminal background checks. 
4. Demonstrate master of comprehensive safety, resiliency, and mental health assessment. 
5. Demonstrate the ability to: 
a. Utilize independent judgment and discretion to respond sensitively and competently to the service population&rsquo;s cultural and socio-economic characteristics. 
b. Communicate effectively in writing and verbally in English and Spanish. 
c. Work collaboratively with other staff members, service providers and professionals. 
d. Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment. 
e. Work in a fast-paced environment and maintain emotional control and professional composure at all times. 
f. Maintain computer literacy required to meet the responsibilities of the position. 
g. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team. 
6. Demonstrate a working knowledge of all Compass Connections policies and procedures.
Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.
English (United States)
If you like to work with people that believe they can make a difference in the world, this is the company for you!
EEO Statement
In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
#LI-Other
#LI-Associate
#LI-Full-time</div>

Case Management Specialist- Advanced Practice

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