content creator

copywriter

digital product manager

social media and content coordinator Jobs in Seattle

social media and content coordinator

content strategist

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Amazon is seeking an AI Tutor who has strong language skills, is exceptionally detail-oriented, and has a track record of exhibiting high judgment in ambiguous environments. This is an opportunity to join the high-performing team behind Amazon&rsquo;s generative AI-powered shopping assistant. Rufus makes it easy for customers to find and discover the best products to meet their unique needs by helping with product research, providing comparisons and recommendations, answering specific product questions, and more. This role will bring innovation and cohesion to our efforts to deliver a seamless and delightful AI-assisted shopping experience to customers worldwide.
 
 
We are looking for candidates who are passionate about the intersection of language and technology and are keen to support the training of Large Language Models. This role will be responsible for conducting high-judgment evaluations and labeling data in order to improve the fluency of our Shopping AI model. They will uphold our high standards for style and tone, while using customer feedback to continually iterate and improve the shopping experience.
 
 
This role requires exceptional written and oral communication skills, excellent judgment, strong interpersonal skills, deep curiosity about how things work, and a passion for serving customers. You must enjoy context-switching and multi-tasking while upholding our high standards. This is an opportunity to gain valuable experience in the growing field of artificial intelligence and its application in diverse business settings. 
 
Key job responsibilities 
<ul><li>Deliver high-quality labelled data, using guidelines provided to meet our KPIs and using in-house tools and software, as part of Amazon's commitment to developing and deploying AI responsibly.</li><li>Demonstrate proficiency in generating high-quality human insight data across a range of modalities, inclusive of text, image, video, and audio.</li><li>Make sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks.</li><li>Pivot from one category of requirement to another instantaneously, maintaining a keen eye for detail and a high bar for quality.
</li><li>Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs.</li><li>Responsible for identifying day-to-day process and operational issues in Standard Operating Procedures and related tooling, suggesting changes to unblock the team.</li></ul> 
A day in the life 
You will develop and implement prompting strategies to train and improve Amazon&rsquo;s Shopping LLM. You will partner closely with Product, Science, and Engineering teams, who are invested in creating solutions that make it easier, faster, and more intuitive for our non-coding workforce to iterate and improve Rufus for customers. You will be part of an Editorial team, which includes creative product and program managers, writers, editors, and language engineers. This is a startup culture: We move fast, have ambitious goals, adapt quickly, and learn along the way.
</div><h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>Bachelor's degree or equivalent</li><li>Experience in natural language data labeling, data annotation, linguistic annotation or other forms of data markup</li><li>Experience developing and evaluating data annotation and data quality metrics</li><li>Experience in natural language data labeling, data annotation, linguistic annotation or other forms of data markup, as well as leading a team of peers</li><li>Can demonstrate strong attention to safety and ability to follow detailed procedures</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>4+ years of technical writer, editor, or content strategist experience</li><li>Experience leading cross-functional teams to deliver products and projects on tight deadlines</li><li>Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity</li><li>Experience working with cross-functional teams to deliver products and projects on tight deadlines</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, NY, New York - 23.00 - 41.00 USD hourly 
USA, WA, Seattle - 21.00 - 37.00 USD hourly</div>

AI Tutor, Rufus, Amazon

MFused

<div><div>Summary

MFUSED is not looking for someone to &ldquo;write copy.&rdquo; We are looking for an operator who can translate business strategy into words that move product. 


The Copywriter owns the execution of high-impact messaging across every channel that touches the customer. This role partners directly with Marketing, Sales, Product, and Leadership to produce clear, compelling, and conversion-focused content. You will simplify complexity, protect brand consistency, and deliver work that drives measurable outcomes. 


You will be expected to think, create, and connect with our audience at a level that tools alone cannot replicate. 


This is a W2 hourly role. Hours are based on business demand and are not guaranteed. Flexibility is required. 


What You Will Own (Essential Duties &amp; Responsibilities)
<ul><li>
Execute high-volume, high-impact copy across digital, print, retail, and internal channels, including email, web, product descriptions, campaigns, scripts, and social content</li><li>
Translate complex product, compliance, and operational information into clear, customer-facing messaging that drives understanding and action</li><li>
Maintain and enforce brand voice consistency across all touchpoints in partnership with the Brand team</li><li>
Produce content that supports revenue-generating initiatives, not vanity metrics</li><li>
Produce original, high-quality copy that reflects a deep understanding of our customer, brand, and market, not generic or templated content</li><li>
Collaborate cross-functionally with Marketing, Sales, Product, and Operations to ensure messaging aligns with business objectives</li><li>
Manage multiple projects simultaneously with tight deadlines, frequent revisions, and shifting priorities</li><li>
Clearly communicate messaging decisions and defend rationale with stakeholders</li><li>
Adapt quickly to feedback without losing speed or quality</li><li>
Support internal documentation, training materials, and operational content as needed</li></ul> 


What Success Looks Like
<ul><li>
Messaging is consistent, clear, and aligned across all channels</li><li>
Campaigns and content contribute to measurable business outcomes (engagement, conversion, sell-through)</li><li>
Turnaround times are fast without sacrificing quality</li><li>
Stakeholders trust your judgment and rely on your execution</li></ul> 


Qualifications
<ul><li>
Education &amp; Experience
<ul><li>Bachelor&rsquo;s degree in English, Journalism, Communications, or related field, or equivalent professional experience</li><li>
4+ years of professional copywriting experience in a fast-paced, high-output environment</li><li>
Experience writing across multiple formats, including digital, email, social, and print</li></ul>
</li><li>Skills &amp; Capabilities
<ul><li>Exceptional command of grammar, tone, and voice with strong attention to detail</li><li>
Demonstrated ability to create original, audience-specific messaging with clear voice and perspective</li><li>
Uses tools to enhance efficiency, not replace thinking, creativity, or ownership of work</li><li>
Ability to simplify complex or regulated information into accessible messaging</li><li>
Strong project management skills with the ability to prioritize and execute under pressure</li><li>
Confident communicator who can present ideas and respond to feedback from multiple stakeholders</li><li>
Demonstrated ability to work cross-functionally and deliver results</li><li>
Understanding of cannabis regulations, or ability to quickly learn and apply them in content creation</li></ul></li></ul> 


Requirements
<ul><li>
Must be 21 years of age or older</li><li>
Must be legally authorized to work in the United States</li><li>
MFUSED does not sponsor visas</li><li>
Must be able to provide documentation verifying identity and work authorization within 3 business days of hire</li></ul> 


Work Environment &amp; Physical Demands
<ul><li>
Primarily office-based or remote work with extended periods of computer use</li><li>
Ability to remain in a stationary position for extended periods</li><li>
Occasional evening, weekend, or holiday work based on business needs</li></ul> 


About MFUSED

MFUSED is a minority owned and operated cannabis company headquartered in Scottsdale, Arizona, with additional offices in Seattle, Washington; Bangkok, Thailand; and soon Long Island, New York. As the largest marijuana brand in Washington State and the fastest growing in Arizona, we are committed to crafting safe, effective cannabinoid products and setting the standard for excellence in our industry. 


Legal stuff 
Hiring is contingent on passing a complete background check. Compensation is based on experience, location, and other factors. 
 
MFUSED is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. MFUSED also prohibits harassment of applicants or employees based on any of these protected categories. 
 
Please note that this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 


Internal Candidates

MFUSED encourages qualified internal team members to apply for this role. Internal candidates will be considered based on skills, experience, and alignment with the responsibilities of the position.</div></div>

Copywriter

Cascade Public Media

<div>KEY RESPONSIBILITIES/DUTIES<ul><li>
Curate web site and app home screens, carousels, collections and other content promotion</li><li>
Ensure organizational priorities (content, events, membership) are promoted across PBS branded apps and websites</li><li>
Upload video and metadata using internal media management systems as needed</li><li>
As primary business owner of web site user experience and back-end toolset, serve as audience spokesperson, team champion, and strategic leader</li><li>
Develop a deep understanding of Cascade PBS streaming audiences</li><li>
Craft crisp business requirements that can be used to inform product development work</li><li>
Partner with key stakeholders to define the product vision, strategy and roadmap</li><li>
Work cross-functionally with engineering, design, and project management teams to deliver on the product roadmap</li><li>
Champion new front-end and back-end functionality and document product requirements to ensure audience-first approach to user interface and information architecture</li><li>
Maintain various informational pages in support of business priorities</li><li>
Help marketing leadership establish monthly promotional priorities and communicate them across the organization</li><li>
Lead the editorial and production process for the monthly print-at-home viewer guide, ensuring all key deadlines are met; provide the design team with creative direction, content, feedback on drafts and revisions and final sign-off</li><li>
Collaborate with membership team to include their priorities in the guide and share marketing priorities for inclusion in the printed Member News mailer</li><li>
Support all stages of the program acquisition process including initial screening and recommendation, contract development, file acceptance and quality assurance</li><li>
Develop, test, and refine content strategies using data-driven insights to maximize viewer acquisition and retention</li><li>
Collaborate with cross-functional team to determine seasonal and thematic programming tactics</li><li>
Collaborate with other team members to foster a positive and productive culture and contribute toward the overall growth of the Cascade PBS.</li><li>
Other duties, responsibilities and activities may change or be assigned at any time with or without notice.</li></ul>
REQUIRED SKILLS/ABILITIES<ul><li>
Understanding of industry trends and emerging technologies in content development</li><li>
Knowledge of rights management and intellectual property considerations</li><li>
Excellent writing, editing and proofreading skills</li><li>
Extensive experience with content management systems</li><li>
Strong project management skills</li><li>
Understanding of marketing analytics and research</li></ul>
EDUCATION AND EXPERIENCE<ul><li>
Bachelor&rsquo;s Degree in marketing, programming or related field, or equivalent experience strongly preferred</li><li>
Five years of experience in marketing or programming required</li><li>
Experience negotiating content acquisition and exclusive partnerships</li></ul>
PHYSICAL REQUIREMENTS<ul><li>
Ability to work some evenings, weekends and holidays as needed</li><li>
Ability to regularly type on a keyboard</li><li>
Ability to view data on a computer screen for long periods of time</li><li>
Ability to sit or stand for extended periods</li></ul>
The hiring process for this role will include a phone screen and a virtual or in-person panel interview. In some instances, additional panel interviews may take place. If you need reasonable accommodation during the job application or interview process, please contact us at jobs@kcts9.org.</div>

Audience Program Manager

Alignerr

<div>
 
 English Writing Generalist (AI Training)
 
 
 
 
 About The Role
 
 
 
 We're looking for skilled English writers to help evaluate and improve AI-generated content. Your command of language &mdash; from grammar and structure to tone and clarity &mdash; will directly shape how AI systems communicate in English. If you have a sharp eye for detail and a love of well-crafted writing, this role is for you.
 
 
 <ul>
 <li>
 Organization: Alignerr (Powered by Labelbox)
 </li>
 <li>
 Type: Hourly Contract
 </li>
 <li>
 Location: Remote
 </li>
 <li>
 Commitment: 10&ndash;40 hours/week
 
 
 </li>
 </ul>
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Write, edit, and refine English content for clarity, accuracy, and tone
 </li>
 <li>
 Review AI-generated text for grammar, spelling, structure, and consistency
 </li>
 <li>
 Identify subtle errors, ambiguities, and inconsistencies in written content
 </li>
 <li>
 Apply detailed style guidelines consistently across a variety of writing tasks
 </li>
 <li>
 Provide structured feedback that helps improve AI language quality
 </li>
 <li>
 Work independently and asynchronously on your own schedule
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 Native or near-native English fluency with strong written communication skills
 </li>
 <li>
 Bachelor's degree in English, Humanities, Journalism, or a related field
 </li>
 <li>
 Extremely detail-oriented with sharp proofreading instincts
 </li>
 <li>
 Comfortable evaluating written content across a wide range of topics and styles
 </li>
 <li>
 Reliable, self-motivated, and able to meet deadlines independently
 </li>
 <li>
 No prior AI experience required
 
 
 </li>
 </ul>
 
 Nice to Have
 
 
 
 <ul>
 <li>
 Background in editing, copywriting, content strategy, or journalism
 </li>
 <li>
 Experience following style guides such as AP, Chicago, or MLA
 </li>
 <li>
 Familiarity with AI writing tools or language evaluation workflows
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 <ul>
 <li>
 Work on cutting-edge AI projects with top research labs
 </li>
 <li>
 Fully remote and flexible &mdash; work on your own schedule
 </li>
 <li>
 Freelance perks: autonomy, variety, and meaningful work
 </li>
 <li>
 Contribute to technology that shapes how AI communicates in English
 </li>
 <li>
 Potential for ongoing work and contract extension
 </li>
 </ul>
</div>

English Writing Generalist

Proliance Surgeons

At Proliance Surgeons our patients come from all walks of life — and so do we. We hire and support people from diverse backgrounds, fostering growth and development to make Proliance a great place to work. Our unique experiences and perspectives help us deliver Exceptional Outcomes, Personally Delivered.
 We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! For further details regarding Benefits and Washington State Minimum Wage details please visit our careers page at www.proliancesurgeons.com/careers. Compensation during the offer process will be determined based on factors such as compensation structure, experience, qualifications, and internal equity. Be Part of Who We Are!
 
Position Summary
 Under the direction of the Director of Marketing, the Content Creator leads content strategy and production on behalf of Proliance Surgeons.
 This role is responsible for developing, producing, and managing high-quality, engaging digital content across social media, website platforms, and other digital channels to support patient acquisition, referral growth, service line visibility, and brand awareness.
 The Content Creator will oversee content development with a strong focus on Plastic and Reconstructive Surgery and must be comfortable creating and editing surgically graphic content in a professional, compliant, and educational manner. This role combines creative storytelling with technical production skills and digital performance optimization to drive measurable engagement and growth.
 Key Duties and Responsibilities
 The key duties and responsibilities of the Content Creator include, but are not limited to:
 Content Strategy & Development Responsibilities
 <ul>
<li>Develop and execute a comprehensive content strategy aligned with organizational goals and service line priorities</li>
<li>Lead content planning and calendar development for Plastic & Reconstructive Surgery and other key service lines</li>
<li>Collaborate with surgeons and clinical teams to identify compelling patient education topics, procedure highlights, and brand storytelling opportunities</li>
<li>Ensure all content aligns with Proliance brand standards, messaging guidelines, and compliance requirements</li>
<li>Translate complex surgical and medical concepts into accessible, engaging patient-facing content</li>
<li>Maintain sensitivity, professionalism, and ethical standards when producing graphic surgical content</li>
</ul>
Video Production & Multimedia Responsibilities
 <ul>
<li>Plan, film, and edit high-quality video content for social media, website, paid campaigns, and digital advertising</li>
<li>Capture in-clinic and in-operating room (OR) footage, including surgically graphic material, while adhering to HIPAA and consent requirements</li>
<li>Edit video using professional platforms (Adobe Premiere Pro, Final Cut Pro, CapCut, or equivalent)</li>
<li>Develop short-form video content optimized for Instagram Reels, TikTok, Facebook, LinkedIn, and emerging platforms</li>
<li>Produce long-form educational content for website, YouTube, webinars, and digital campaigns</li>
<li>Manage lighting, audio, camera setup, and post-production workflows</li>
<li>Advise on and recommend professional video production equipment (cameras, lighting, audio, stabilization, and editing tools) to ensure high-quality, scalable content capture across care centers</li>
<li>Manage digital media organization and storage, including categorizing and labeling photos and videos within shared drives by procedure type, surgeon, and campaign to ensure accessibility and compliance</li>
</ul>
Social Media & Digital Engagement Responsibilities
 <ul>
<li>Manage and grow social media presence across Instagram, TikTok, Facebook, LinkedIn, and emerging platforms</li>
<li>Create platform-specific content optimized for algorithm performance and engagement</li>
<li>Develop compelling captions, hashtags, and calls-to-action</li>
<li>Monitor engagement, comments, and trends to inform ongoing strategy</li>
<li>Track performance metrics and adjust content to maximize reach, engagement, and conversions</li>
<li>Stay current on platform updates, trends, and best practices</li>
</ul>
Paid Media & Campaign Support
 <ul>
<li>Develop creative assets for paid social media campaigns</li>
<li>Collaborate on paid media strategy and campaign execution</li>
<li>Analyze paid social performance and optimize creative based on data</li>
<li>Support retargeting and digital funnel strategy through content creation</li>
</ul>
Analytics & Performance Optimization
 <ul>
<li>Monitor social media insights, Google Analytics, and other digital reporting platforms</li>
<li>Provide regular performance reports and recommendations to leadership</li>
<li>Use data-driven insights to refine content strategy and maximize ROI</li>
</ul>
Compliance & Risk Management
 <ul>
<li>Ensure HIPAA compliance and proper patient consent for all content</li>
<li>Maintain documentation of media releases and approvals</li>
<li>Work closely with Compliance and leadership when capturing surgical content</li>
<li>Ensure responsible and ethical representation of clinical procedures</li>
</ul>
Education/Experience
 <ul>
<li>Bachelor’s degree in Marketing, Communications, Digital Media, Journalism, Film Production, or equivalent combination of experience and education.</li>
<li>Minimum 3 years of professional content creation experience</li>
<li>Demonstrated experience creating video and digital content across major social media platforms</li>
<li>Experience working in medical, aesthetic, surgical, or healthcare environments strongly preferred</li>
<li>Experience with graphic or surgical content preferred</li>
<li>Paid social media campaign experience required</li>
<li>Website CMS experience preferred</li>
</ul>
Knowledge, Skills and Abilities
 <ul>
<li>Advanced proficiency in video production and editing platforms (Adobe Premiere Pro, Final Cut Pro, CapCut, etc.)</li>
<li>Proficiency in Adobe Creative Cloud (Photoshop, Illustrator, InDesign)</li>
<li>Strong understanding of Instagram, TikTok, Facebook, LinkedIn algorithms and best practices</li>
<li>Experience with social media scheduling and analytics platforms</li>
<li>Understanding of SEO principles and content optimization strategies</li>
<li>Strong storytelling and visual composition skills</li>
<li>Ability to professionally manage and edit surgically graphic content</li>
<li>Strong written communication and copywriting skills</li>
<li>Strong project management and time management skills</li>
<li>Ability to manage multiple initiatives in a fast-paced environment</li>
<li>Analytical mindset with ability to interpret performance data</li>
<li>High attention to detail and brand integrity</li>
<li>Professional demeanor when working with physicians and clinical teams</li>
<li>Adherence to safety, confidentiality, risk management, and HIPAA requirements</li>
<li>Self-motivated and comfortable working independently</li>
</ul>
Work Environment/Physical Demands
 The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Content Creator

Amazon

<div>
 
 Description
 
 
 
 At Amazon, we are reinventing how to attract and hire exceptional talent at scale. The Attraction, Influence, and Marketing organization is seeking a high-judgment, well-organized, self-motivated, and creative digital communicator. This role will lead our employer brand presence across owned talent social channels including LinkedIn, Instagram, Facebook, and Threads, driving innovation and scaling our reach to fuel Amazon's hiring needs.
 
 
 As a successful candidate, you'll have a proven track record of rolling up your sleeves to strategize and execute bar-raising social content focused on driving awareness and consideration of Amazon as a top employer. You should live and breathe social, meaning you&rsquo;re familiar with the full spectrum of social formats (text-only, photos, short- and long-form video, animations, memes, etc.) and tactics (creators/influencers, partnerships, community management, issues management, etc.). You should also have an intimate understanding of the current digital/social media landscape, be a strategic thinker, goal oriented, and excel in a fast-paced, start-up culture. This is a role that requires both strong creative and analytical chops&mdash;on a team that works hard and has fun.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Content Strategy &amp; Calendar Management: Own and manage the global content calendar across all employer brand social channels, ensuring strategic alignment with hiring priorities, recruitment events, and business objectives. Drive content planning and execution while maintaining flexibility for real-time opportunities and emerging priorities.
 </li>
 <li>
 Stakeholder Management: Partner with recruitment teams and business leaders to align social strategy with hiring priorities
 </li>
 <li>
 Innovation: Drive experimentation and testing of new social platforms and formats to reach diverse talent pools
 </li>
 <li>
 Content Ownership: Conceptualize and execute best-in-class social content &ndash; using a range of formats and tactics &ndash; that&rsquo;s driven by customer obsession, audience insights, social trends, and the public environment.
 </li>
 <li>
 Social Series Development: Develop and execute content series across Amazon&rsquo;s verticals and priorities
 </li>
 <li>
 Measurement and Evaluation: Collect, interpret, and report social data/analytics through native and third-party tools. Leverage that data as a flywheel to drive continual improvement of content against benchmarks.
 </li>
 <li>
 Platforms: Stay on top of the latest trends and developments across all social media platforms, while making sure content is tailored to the audiences and nuances of specific channels.
 </li>
 <li>
 Social tactics: Use influencers, partnerships, collaborations, and other tactics to drive business goals and content performance.
 </li>
 <li>
 Advice and Learning: Leverage expertise to help other teams and partners understand social&rsquo;s role and impact; provide proactive and reactive counsel to internal stakeholders as needed.
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 Amazon&rsquo;s Attraction, Influence, and Marketing organization is a dynamic team of marketing professionals dedicated to attracting and engaging top talent across Amazon's diverse business segments. We operate at the intersection of marketing innovation and talent acquisition, leveraging data-driven insights and emerging social strategies to build Amazon's employer brand. Our team is focused on delivering scalable solutions that drive hiring efficiency while attracting the best talent. We're passionate about storytelling, innovation, and using technology to transform how we connect with potential talent across Amazon and AWS.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 6+ years of professional non-internship marketing experience
 </li>
 <li>
 Experience with features, trends, and developments across platforms, including Instagram, TikTok, Facebook, X, and LinkedIn.
 </li>
 <li>
 Experience using design and video editing software, including CapCut, Canva, Adobe, and on-platform editing and creation tools
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience with employer brand social media metrics and recruitment marketing
 </li>
 <li>
 Knowledge of recruiting/hiring trends and talent acquisition landscape
 </li>
 <li>
 Experience managing social media crisis communications
 
 
 </li>
 </ul>
 Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
 
 
 Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
 
 
 Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
 
 
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
 
 
 USA, CA, San Francisco - 130,000.00 - 185,000.00 USD annually
 
 
 USA, NY, New York - 130,000.00 - 185,000.00 USD annually
 
 
 USA, WA, Seattle - 118,200.00 - 160,000.00 USD annually
 
 
 
 
 Company
 
 - Amazon.com Services LLC
 
 
 Job ID: A3155752
</div>

Organic Social Media Manager, Amazon Attraction, Influence, and Marketing

Trupanion

<div>Company Description 
Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves. 
Job Description 
Are you a Social Media visionary passionate about building brands and community through compelling content, authentic storytelling, and dedicated member engagement? Are you an experienced social strategist and content leader with a proven ability to use data, insights, and innovation to architect a social strategy that earns attention, builds trust, and drives measurable business results? Do you thrive on collaboration, experimentation, and bringing bold new approaches to life across an entire social ecosystem &mdash; from organic content to influencer partnerships to reputation management? Bonus points if you're maybe, just a little bit, pet obsessed.
As the Director of Social Media, you'll own the vision, strategy, and execution across all organic social channels, user-generated content (UGC), influencer marketing, social member engagement, and brand reputation management. You'll bring deep expertise in building social programs that are both creatively ambitious and business-accountable &mdash; and you know how to lead teams that do the same.
In this role, you'll serve as the senior social leader for an exceptional team of content creators, social engagement specialists, influencer managers, and brand reputation managers. This team is the voice of Trupanion across owned and earned platforms &mdash; creating, curating, and protecting a brand presence that resonates with pet-loving members, prospective customers, and the veterinary, breeder, and shelter community alike.
You'll partner with senior leaders across Marketing, Product, and Customer Experience to build and sustain a brand voice that drives awareness, engagement, trust, and long-term loyalty. The ideal candidate is a bold communicator, a creative and strategic thinker, and a people-first leader who thrives in a fast-moving, high-growth environment.
This position is open to candidates in the Seattle area. You will have a hybrid remote/in-office schedule where you will work from our casual, pet-friendly office at least 3 days a week.
Responsibilities
Social Media Strategy &amp; Content<ul><li>
Own and evolve a comprehensive organic social media strategy &mdash; spanning proactive programming, reactive engagement, and always-on content &mdash; that drives brand awareness, audience growth, and community building across all platforms</li><li>
Develop and maintain an integrated editorial calendar of campaigns, activations, and evergreen content that speaks to multiple audiences, including pet parents, prospective members, and the veterinary community</li><li>
Champion hands-on creative direction for compelling stories about pet insurance, the Trupanion difference, and the importance of protecting the pets people love and care for</li><li>
Extend brand visibility, voice consistency, and thought leadership across all social platforms and cultural conversations</li></ul>
UGC (User-Generated Content)<ul><li>
Build and scale a UGC strategy that identifies, curates, and amplifies authentic member and pet stories across owned social channels</li><li>
Develop clear guidelines and workflows for rights management, content sourcing, and UGC integration into broader campaigns</li><li>
Partner with Paid Media to leverage high-performing UGC for social advertising and performance campaigns</li></ul>
Influencer Marketing<ul><li>
Lead the development and execution of an influencer marketing program, including strategy, partner identification, contract negotiation, briefing, content approval, and performance reporting</li><li>
Cultivate a tiered influencer network spanning macro, micro, and nano creators within the pet, veterinary, and lifestyle spaces</li><li>
Ensure influencer partnerships are authentic, brand-aligned, and measurable against business objectives</li></ul>
Social Member Engagement<ul><li>
Set the standard for how Trupanion shows up for its community &mdash; establishing response frameworks, tone guidelines, and escalation protocols for daily social engagement</li><li>
Lead a team responsible for monitoring and engaging across owned channels, rating and review sites, and community conversations &mdash; ensuring every member interaction reflects the Trupanion brand at its best</li><li>
Develop proactive engagement programs that deepen relationships with current members and foster advocacy and loyalty</li></ul>
Reputation Management<ul><li>
Serve as the senior leader for social brand reputation, owning the strategy for monitoring, responding to, and proactively managing Trupanion's online presence</li><li>
Establish crisis communication protocols and partner with Legal, PR, and Customer Experience to manage sensitive or high-visibility situations with speed and care</li><li>
Track and report on brand sentiment trends, identifying risks and opportunities to protect and strengthen Trupanion's reputation</li></ul>
Leadership &amp; Cross-Functional Partnership<ul><li>
Lead, coach, and grow a high-performing, multi-disciplinary social team &mdash; setting clear goals, developing talent, and building a culture of creativity, accountability, and continuous learning</li><li>
Collaborate closely with Paid Media, Brand &amp; Marketing, Partnerships, and Customer Experience teams to develop fully integrated campaigns and a cohesive content ecosystem</li><li>
Set and manage performance goals, reporting cadences, and KPI frameworks across reach, engagement, sentiment, influencer ROI, and UGC performance &mdash; with insights that inform broader Marketing strategy</li><li>
Actively monitor competitors, platform trends, and the evolving social landscape to identify emerging opportunities and keep Trupanion ahead of the curve</li><li>
Serve as an internal authority and advocate for social media best practices, audience insights, and the business value of a best-in-class social program</li></ul>
Qualifications<ul><li>
10+ years of social media strategy and management experience, with demonstrated results growing audience, engagement, and brand equity through integrated social programs</li><li>
4+ years in a senior people leadership role, managing and developing multi-functional teams</li><li>
Proven experience leading influencer marketing programs from strategy through execution and measurement</li><li>
Demonstrated success managing brand reputation and navigating social crises with composure and sound judgment</li><li>
Experience developing and scaling UGC programs as part of a broader content and brand strategy</li><li>
Track record of setting, hitting, and clearly communicating the business value of social KPIs to senior leadership</li></ul>
Skills<ul><li>
Exceptional copywriting and editorial judgment, with a history of hands-on content creation and creative direction</li><li>
Deep fluency in social media platforms, trends, and analytics; proficiency with social media management and listening tools (Sprinklr experience a strong plus)</li><li>
Strong data literacy &mdash; comfortable building reporting frameworks, drawing insights, and translating metrics into strategic recommendations</li><li>
Confident and collaborative leader with outstanding communication skills and a proven ability to influence cross-functionally</li><li>
Proactive problem-solver and creative thinker who thrives in fast-paced, ambiguous environments</li><li>
Genuine love of pets and an instinct for what makes pet-owning audiences tick (and laugh)</li></ul>
Compensation<ul><li>
The base salary range for this position is $145,000 - $175,000 on a full-time schedule.</li><li>
Along with base salary, Trupanion employees may be eligible for monthly bonuses.</li><li>
We want all employees to be invested in Trupanion&rsquo;s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.</li></ul> 

Additional Information<div></div> 
Benefits and Perks:<ul><li>
Full medical, dental, and vision benefits at no cost to the employee</li><li>
Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)</li><li>
Five-week sabbatical after five years of employment</li><li>
Open, casual, pet-friendly, and fun office environment</li><li>
Free medical health insurance for your pet (1 dog or cat)</li><li>
Paid time off to volunteer at nonprofit organizations</li><li>
Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.</li></ul>
For more information about Trupanion, visit https://trupanion.com/about
Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ
Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.
We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.</div>

Director, Social Media

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