director, social media

communications coordinator Jobs in Seattle

communications coordinator

field operations specialist & content creator Jobs in Seattle

organic social media manager, amazon attraction, influence, and marketing Jobs in Seattle

social media and content coordinator

Big Whale Consignment

Are you passionate about content creation and social media? We&rsquo;re looking for a Social Media and Content Creator Associate to join our team and gain hands-on experience in filming, editing, and creating social media content!About us:With over 45k followers on Instagram, we&rsquo;re actively expanding our presence on TikTok and looking for an intern to help us grow and engage with our audience across both platforms by working with us on content creation. This is a great opportunity to work with a growing brand while gaining experience in both Instagram and TikTok content creation strategies We are a vintage shop with a makers market attached, working with over 120 artists and promoting the space as well as their work. KeyResponsibilities: <ul><li>Film and edit engaging videos for social media platforms according to our video formulas and structures.</li><li>Assist with content creation, planning, and scheduling</li><li>Collaborate with the team on creative strategies</li><li>Help look into the performance of content and make recommendations to iterate</li></ul>What You&rsquo;ll Gain: <ul><li>Real-world experience in video production and social media marketing</li><li>A portfolio of work to showcase your skills</li><li>A chance to collaborate with a creative and dynamic team</li><li>Possible Networking opportunities in the industry</li></ul>Ideal Candidate:<ul><li>1-2 years experience in producing short form videos</li><li>Passionate about social media and digital content</li><li>Comfortable with video editing software, we will train</li><li>Eager to learn and take initiative</li><li>Detail-oriented and organized</li><li>Reliable and punctual</li><li>$29 per hour and 6 hours per week. Flexible Schedule, we will work with you on day and time.</li></ul>To Apply:<ul><li>Send us your resume (Email: BWCSeattle@gmail.com) and 3 examples of your work. Please do not inquire about the position at the shop.We can&rsquo;t wait to see your creativity!</li></ul>Job Type: Part-timePay: From $29.00 per hourShift:<ul><li>Day shift</li></ul>Work Location: In person

Social Media and Content Coordinator

Proliance Surgeons

At Proliance Surgeons our patients come from all walks of life — and so do we. We hire and support people from diverse backgrounds, fostering growth and development to make Proliance a great place to work. Our unique experiences and perspectives help us deliver Exceptional Outcomes, Personally Delivered.
 We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! For further details regarding Benefits and Washington State Minimum Wage details please visit our careers page at www.proliancesurgeons.com/careers. Compensation during the offer process will be determined based on factors such as compensation structure, experience, qualifications, and internal equity. Be Part of Who We Are!
 
Position Summary
 Under the direction of the Director of Marketing, the Content Creator leads content strategy and production on behalf of Proliance Surgeons.
 This role is responsible for developing, producing, and managing high-quality, engaging digital content across social media, website platforms, and other digital channels to support patient acquisition, referral growth, service line visibility, and brand awareness.
 The Content Creator will oversee content development with a strong focus on Plastic and Reconstructive Surgery and must be comfortable creating and editing surgically graphic content in a professional, compliant, and educational manner. This role combines creative storytelling with technical production skills and digital performance optimization to drive measurable engagement and growth.
 Key Duties and Responsibilities
 The key duties and responsibilities of the Content Creator include, but are not limited to:
 Content Strategy & Development Responsibilities
 <ul>
<li>Develop and execute a comprehensive content strategy aligned with organizational goals and service line priorities</li>
<li>Lead content planning and calendar development for Plastic & Reconstructive Surgery and other key service lines</li>
<li>Collaborate with surgeons and clinical teams to identify compelling patient education topics, procedure highlights, and brand storytelling opportunities</li>
<li>Ensure all content aligns with Proliance brand standards, messaging guidelines, and compliance requirements</li>
<li>Translate complex surgical and medical concepts into accessible, engaging patient-facing content</li>
<li>Maintain sensitivity, professionalism, and ethical standards when producing graphic surgical content</li>
</ul>
Video Production & Multimedia Responsibilities
 <ul>
<li>Plan, film, and edit high-quality video content for social media, website, paid campaigns, and digital advertising</li>
<li>Capture in-clinic and in-operating room (OR) footage, including surgically graphic material, while adhering to HIPAA and consent requirements</li>
<li>Edit video using professional platforms (Adobe Premiere Pro, Final Cut Pro, CapCut, or equivalent)</li>
<li>Develop short-form video content optimized for Instagram Reels, TikTok, Facebook, LinkedIn, and emerging platforms</li>
<li>Produce long-form educational content for website, YouTube, webinars, and digital campaigns</li>
<li>Manage lighting, audio, camera setup, and post-production workflows</li>
<li>Advise on and recommend professional video production equipment (cameras, lighting, audio, stabilization, and editing tools) to ensure high-quality, scalable content capture across care centers</li>
<li>Manage digital media organization and storage, including categorizing and labeling photos and videos within shared drives by procedure type, surgeon, and campaign to ensure accessibility and compliance</li>
</ul>
Social Media & Digital Engagement Responsibilities
 <ul>
<li>Manage and grow social media presence across Instagram, TikTok, Facebook, LinkedIn, and emerging platforms</li>
<li>Create platform-specific content optimized for algorithm performance and engagement</li>
<li>Develop compelling captions, hashtags, and calls-to-action</li>
<li>Monitor engagement, comments, and trends to inform ongoing strategy</li>
<li>Track performance metrics and adjust content to maximize reach, engagement, and conversions</li>
<li>Stay current on platform updates, trends, and best practices</li>
</ul>
Paid Media & Campaign Support
 <ul>
<li>Develop creative assets for paid social media campaigns</li>
<li>Collaborate on paid media strategy and campaign execution</li>
<li>Analyze paid social performance and optimize creative based on data</li>
<li>Support retargeting and digital funnel strategy through content creation</li>
</ul>
Analytics & Performance Optimization
 <ul>
<li>Monitor social media insights, Google Analytics, and other digital reporting platforms</li>
<li>Provide regular performance reports and recommendations to leadership</li>
<li>Use data-driven insights to refine content strategy and maximize ROI</li>
</ul>
Compliance & Risk Management
 <ul>
<li>Ensure HIPAA compliance and proper patient consent for all content</li>
<li>Maintain documentation of media releases and approvals</li>
<li>Work closely with Compliance and leadership when capturing surgical content</li>
<li>Ensure responsible and ethical representation of clinical procedures</li>
</ul>
Education/Experience
 <ul>
<li>Bachelor’s degree in Marketing, Communications, Digital Media, Journalism, Film Production, or equivalent combination of experience and education.</li>
<li>Minimum 3 years of professional content creation experience</li>
<li>Demonstrated experience creating video and digital content across major social media platforms</li>
<li>Experience working in medical, aesthetic, surgical, or healthcare environments strongly preferred</li>
<li>Experience with graphic or surgical content preferred</li>
<li>Paid social media campaign experience required</li>
<li>Website CMS experience preferred</li>
</ul>
Knowledge, Skills and Abilities
 <ul>
<li>Advanced proficiency in video production and editing platforms (Adobe Premiere Pro, Final Cut Pro, CapCut, etc.)</li>
<li>Proficiency in Adobe Creative Cloud (Photoshop, Illustrator, InDesign)</li>
<li>Strong understanding of Instagram, TikTok, Facebook, LinkedIn algorithms and best practices</li>
<li>Experience with social media scheduling and analytics platforms</li>
<li>Understanding of SEO principles and content optimization strategies</li>
<li>Strong storytelling and visual composition skills</li>
<li>Ability to professionally manage and edit surgically graphic content</li>
<li>Strong written communication and copywriting skills</li>
<li>Strong project management and time management skills</li>
<li>Ability to manage multiple initiatives in a fast-paced environment</li>
<li>Analytical mindset with ability to interpret performance data</li>
<li>High attention to detail and brand integrity</li>
<li>Professional demeanor when working with physicians and clinical teams</li>
<li>Adherence to safety, confidentiality, risk management, and HIPAA requirements</li>
<li>Self-motivated and comfortable working independently</li>
</ul>
Work Environment/Physical Demands
 The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Content Creator

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
Amazon Books is seeking an Sr. Social Media &amp; Influencer Manager to lead the strategic development and execution of our organic social media and influencer marketing programs across Amazon Books and Kindle's social channels. This role will own the end-to-end social strategy for 8 social handles serving over 6 million audience members, driving brand affinity, follower growth, community engagement, and business impact through innovative content and influencer partnerships. 
 
The ideal candidate will be a strategic thinker with deep expertise in social media marketing, influencer program management, and cross-functional marketing collaboration. You'll work in a highly ambiguous, rapidly-changing environment where social platforms evolve constantly and brand risk management is critical. This role requires balancing creative innovation with data-driven decision making, while consulting with multiple internal stakeholder teams and managing external agency partnerships. 
 
This is a high-visibility role that will shape how millions of readers discover and engage with books across Amazon. You'll have the opportunity to build scalable programs, establish measurement frameworks, and present strategic initiatives to senior leadership. 
 
Key job responsibilities 
Strategic Social Media Leadership: You will own the strategic vision and execution for Amazon Books and Kindle's social media presence across Instagram, Facebook, Twitter, and Threads. This includes developing comprehensive content strategies that drive follower growth, engagement, and business outcomes while maintaining brand consistency and managing risk across all channels. You'll establish the strategic direction for how Amazon shows up in social conversations about books and reading, ensuring our content resonates with diverse reader communities. 
 
Influencer Marketing Program Management: You will build and scale Amazon's influencer marketing program for Books and Kindle, managing relationships with content creators (via agency) and establishing scalable processes for influencer recruitment, campaign execution, and performance tracking. This includes overseeing influencer talent budget allocation, negotiating partnerships, and working with agency partners to maximize reach and engagement. You'll create playbooks and toolkits that enable efficient influencer program operations while ensuring brand safety and compliance. 
 
Cross-Functional Consultation and Stakeholder Management: You will serve as the social media and influencer marketing expert for internal stakeholder teams, providing strategic consultation on campaign development, content strategy, and social best practices. This includes partnering with product teams, editorial, events, marketing, and other business units to integrate social strategies into broader marketing initiatives. You'll translate business objectives into social-first campaigns and ensure alignment across multiple teams and priorities. 
 
Agency Partnership and Vendor Management: You will manage relationships with external our social media agency and vendors, providing strategic direction, performance feedback, and ensuring deliverables meet quality standards and business objectives. This includes overseeing agency workflows, reviewing content submissions, and optimizing agency partnerships for efficiency and impact. 
 
Measurement, Analytics, and Reporting: You will establish measurement frameworks that connect social media activities to business outcomes, developing KPIs and reporting mechanisms that demonstrate ROI and inform strategic decisions. This includes conducting regular performance analysis, identifying optimization opportunities, and creating executive-level reports and presentations for senior leadership reviews. You'll own quarterly business reviews and develop artifacts that communicate social program impact to VP-level stakeholders. 
 
Content Strategy and Campaign Development: You will develop innovative content strategies and social-first campaigns that drive awareness, consideration, and engagement across the customer journey. This includes creating tentpole campaign strategies, seasonal content plans, and always-on programming that keeps audiences engaged. You'll leverage social listening, audience insights, and platform trends to inform content development and ensure relevance. 
 
Community Building and Engagement: You will foster authentic relationships with community members, influencers, and brand advocates, creating opportunities for meaningful engagement and user-generated content. This includes developing community management strategies, responding to audience feedback, and building programs that strengthen customer loyalty and brand affinity. 
 
Enterprise Social Architecture: You will contribute to company-wide social media strategy development, establishing best practices, governance frameworks, and strategic approaches that can scale across Amazon's Books organization. This includes supporting sub-brand social strategies and providing thought leadership on emerging social trends and platform capabilities.<h2 class="jobSectionHeader"> 
BASIC QUALIFICATIONS</h2><ul><li>Experience executing scaled marketing campaigns through email or social media</li><li>Experience managing competing priorities across a wide range of stakeholders</li><li>7+ years of social media marketing experience with demonstrated strategic leadership</li><li>3+ years of influencer marketing program management experience</li><li>Proven track record of developing and executing successful social media strategies that drive measurable business results</li><li>Experience managing agency partnerships and external vendors</li><li>Strong analytical skills with proficiency in social media measurement tools and analytics platforms</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience managing social media accounts for large brands with wide reach (50k+ followers)</li><li>Experience with program management spanning planning, execution and project delivery</li><li>Experience in creating and managing budgets</li><li>Experience building scalable programs and repeatable scalable processes, levering various tools and methods to create scale and efficiency</li><li>Innovative approach to maximizing reach and engagement through emerging platforms and formats</li><li>Passion for books, reading, and literary culture</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, WA, Seattle - 118,200.00 - 160,000.00 USD annually</div>

Sr. Social Media & Influencer Manager, Amazon Books Brand & Social

Lumina Vascular Health & Laser Clinic

Overview We are seeking a dynamic and creative Front Desk &amp; Social Media Manager of our medical spa to lead our patient experience and digital engagement across various platforms. The ideal candidate will possess a strong understanding of social media marketing, content creation, and analytics, with the ability to develop innovative strategies that enhance brand visibility and foster community engagement. This role offers an exciting opportunity to shape our online voice, manage campaigns, and drive meaningful interactions with our audience.Responsibilities<ul><li>Develop and implement comprehensive social media strategies aligned with company goals, utilizing tools such as Hootsuite and Buffer for scheduling and management.</li><li>Create compelling content including graphics, videos, and photography using Adobe Creative Suite (Photoshop, Illustrator) and video editing software.</li><li>Manage daily social media activities across platforms such as Facebook, Instagram, Twitter, LinkedIn, and others, ensuring consistent branding and messaging.</li><li>Conduct social listening to monitor brand reputation, industry trends, and competitor activities; leverage insights for content optimization.</li><li>Execute targeted Facebook Advertising campaigns to increase reach and engagement.</li><li>Analyze web analytics and Google Analytics data to measure campaign performance; optimize strategies based on data-driven insights.</li><li>Engage with followers through relationship management, responding to comments, messages, and inquiries promptly.</li><li>Coordinate with public relations teams to align messaging and manage brand reputation effectively.</li><li>Conduct keyword research for SEO purposes to improve content discoverability across platforms.</li><li>Oversee e-commerce integrations where applicable, promoting products or services through social channels.</li><li>Proofread all content for accuracy, clarity, and consistency before publication.</li></ul>Qualifications<ul><li>Proven experience in social media management with a strong portfolio demonstrating successful campaigns.</li><li>Proficiency in Adobe Photoshop, Illustrator, and video editing tools; familiarity with Adobe Creative Suite is essential.</li><li>Experience using social media management tools such as Hootsuite or Buffer.</li><li>Knowledge of SEO best practices, Google Analytics, web analytics, and keyword research techniques.</li><li>Strong graphic design skills with an eye for branding consistency.</li><li>Ability to craft engaging content tailored to diverse audiences across multiple platforms.</li><li>Experience in social listening tools and public relations strategies is a plus.</li><li>Excellent proofreading skills and attention to detail.</li><li>Understanding of digital marketing principles including social media marketing, branding, email marketing, and e-commerce integration.</li><li>Exceptional communication skills with the ability to build relationships both internally and externally. Join our team to influence our digital footprint while utilizing your creative talents and analytical skills in a fast-paced environment dedicated to growth and innovation.</li></ul>Job Type: Part-timePay: $49,603.52 - $59,737.57 per yearBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li></ul>Work Location: In person

Front Desk & Marketing Manager (Med Spa)

Trupanion

<div>Company Description 
Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves. 
Job Description 
Are you a Social Media visionary passionate about building brands and community through compelling content, authentic storytelling, and dedicated member engagement? Are you an experienced social strategist and content leader with a proven ability to use data, insights, and innovation to architect a social strategy that earns attention, builds trust, and drives measurable business results? Do you thrive on collaboration, experimentation, and bringing bold new approaches to life across an entire social ecosystem &mdash; from organic content to influencer partnerships to reputation management? Bonus points if you're maybe, just a little bit, pet obsessed.
As the Director of Social Media, you'll own the vision, strategy, and execution across all organic social channels, user-generated content (UGC), influencer marketing, social member engagement, and brand reputation management. You'll bring deep expertise in building social programs that are both creatively ambitious and business-accountable &mdash; and you know how to lead teams that do the same.
In this role, you'll serve as the senior social leader for an exceptional team of content creators, social engagement specialists, influencer managers, and brand reputation managers. This team is the voice of Trupanion across owned and earned platforms &mdash; creating, curating, and protecting a brand presence that resonates with pet-loving members, prospective customers, and the veterinary, breeder, and shelter community alike.
You'll partner with senior leaders across Marketing, Product, and Customer Experience to build and sustain a brand voice that drives awareness, engagement, trust, and long-term loyalty. The ideal candidate is a bold communicator, a creative and strategic thinker, and a people-first leader who thrives in a fast-moving, high-growth environment.
This position is open to candidates in the Seattle area. You will have a hybrid remote/in-office schedule where you will work from our casual, pet-friendly office at least 3 days a week.
Responsibilities
Social Media Strategy &amp; Content<ul><li>
Own and evolve a comprehensive organic social media strategy &mdash; spanning proactive programming, reactive engagement, and always-on content &mdash; that drives brand awareness, audience growth, and community building across all platforms</li><li>
Develop and maintain an integrated editorial calendar of campaigns, activations, and evergreen content that speaks to multiple audiences, including pet parents, prospective members, and the veterinary community</li><li>
Champion hands-on creative direction for compelling stories about pet insurance, the Trupanion difference, and the importance of protecting the pets people love and care for</li><li>
Extend brand visibility, voice consistency, and thought leadership across all social platforms and cultural conversations</li></ul>
UGC (User-Generated Content)<ul><li>
Build and scale a UGC strategy that identifies, curates, and amplifies authentic member and pet stories across owned social channels</li><li>
Develop clear guidelines and workflows for rights management, content sourcing, and UGC integration into broader campaigns</li><li>
Partner with Paid Media to leverage high-performing UGC for social advertising and performance campaigns</li></ul>
Influencer Marketing<ul><li>
Lead the development and execution of an influencer marketing program, including strategy, partner identification, contract negotiation, briefing, content approval, and performance reporting</li><li>
Cultivate a tiered influencer network spanning macro, micro, and nano creators within the pet, veterinary, and lifestyle spaces</li><li>
Ensure influencer partnerships are authentic, brand-aligned, and measurable against business objectives</li></ul>
Social Member Engagement<ul><li>
Set the standard for how Trupanion shows up for its community &mdash; establishing response frameworks, tone guidelines, and escalation protocols for daily social engagement</li><li>
Lead a team responsible for monitoring and engaging across owned channels, rating and review sites, and community conversations &mdash; ensuring every member interaction reflects the Trupanion brand at its best</li><li>
Develop proactive engagement programs that deepen relationships with current members and foster advocacy and loyalty</li></ul>
Reputation Management<ul><li>
Serve as the senior leader for social brand reputation, owning the strategy for monitoring, responding to, and proactively managing Trupanion's online presence</li><li>
Establish crisis communication protocols and partner with Legal, PR, and Customer Experience to manage sensitive or high-visibility situations with speed and care</li><li>
Track and report on brand sentiment trends, identifying risks and opportunities to protect and strengthen Trupanion's reputation</li></ul>
Leadership &amp; Cross-Functional Partnership<ul><li>
Lead, coach, and grow a high-performing, multi-disciplinary social team &mdash; setting clear goals, developing talent, and building a culture of creativity, accountability, and continuous learning</li><li>
Collaborate closely with Paid Media, Brand &amp; Marketing, Partnerships, and Customer Experience teams to develop fully integrated campaigns and a cohesive content ecosystem</li><li>
Set and manage performance goals, reporting cadences, and KPI frameworks across reach, engagement, sentiment, influencer ROI, and UGC performance &mdash; with insights that inform broader Marketing strategy</li><li>
Actively monitor competitors, platform trends, and the evolving social landscape to identify emerging opportunities and keep Trupanion ahead of the curve</li><li>
Serve as an internal authority and advocate for social media best practices, audience insights, and the business value of a best-in-class social program</li></ul>
Qualifications<ul><li>
10+ years of social media strategy and management experience, with demonstrated results growing audience, engagement, and brand equity through integrated social programs</li><li>
4+ years in a senior people leadership role, managing and developing multi-functional teams</li><li>
Proven experience leading influencer marketing programs from strategy through execution and measurement</li><li>
Demonstrated success managing brand reputation and navigating social crises with composure and sound judgment</li><li>
Experience developing and scaling UGC programs as part of a broader content and brand strategy</li><li>
Track record of setting, hitting, and clearly communicating the business value of social KPIs to senior leadership</li></ul>
Skills<ul><li>
Exceptional copywriting and editorial judgment, with a history of hands-on content creation and creative direction</li><li>
Deep fluency in social media platforms, trends, and analytics; proficiency with social media management and listening tools (Sprinklr experience a strong plus)</li><li>
Strong data literacy &mdash; comfortable building reporting frameworks, drawing insights, and translating metrics into strategic recommendations</li><li>
Confident and collaborative leader with outstanding communication skills and a proven ability to influence cross-functionally</li><li>
Proactive problem-solver and creative thinker who thrives in fast-paced, ambiguous environments</li><li>
Genuine love of pets and an instinct for what makes pet-owning audiences tick (and laugh)</li></ul>
Compensation<ul><li>
The base salary range for this position is $145,000 - $175,000 on a full-time schedule.</li><li>
Along with base salary, Trupanion employees may be eligible for monthly bonuses.</li><li>
We want all employees to be invested in Trupanion&rsquo;s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.</li></ul> 

Additional Information<div></div> 
Benefits and Perks:<ul><li>
Full medical, dental, and vision benefits at no cost to the employee</li><li>
Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)</li><li>
Five-week sabbatical after five years of employment</li><li>
Open, casual, pet-friendly, and fun office environment</li><li>
Free medical health insurance for your pet (1 dog or cat)</li><li>
Paid time off to volunteer at nonprofit organizations</li><li>
Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.</li></ul>
For more information about Trupanion, visit https://trupanion.com/about
Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ
Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.
We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.</div>

Director, Social Media

<div>
 
 Company Description
 
 
 
 Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.
 
 
 
 Job Description
 
 
 
 Are you a Social Media visionary passionate about building brands and community through compelling content, authentic storytelling, and dedicated member engagement? Are you an experienced social strategist and content leader with a proven ability to use data, insights, and innovation to architect a social strategy that earns attention, builds trust, and drives measurable business results? Do you thrive on collaboration, experimentation, and bringing bold new approaches to life across an entire social ecosystem &mdash; from organic content to influencer partnerships to reputation management? Bonus points if you're maybe, just a little bit, pet obsessed.
 
 
 As the
 
 Director of Social Media
 
 , you'll own the vision, strategy, and execution across all organic social channels, user-generated content (UGC), influencer marketing, social member engagement, and brand reputation management. You'll bring deep expertise in building social programs that are both creatively ambitious and business-accountable &mdash; and you know how to lead teams that do the same.
 
 
 In this role, you'll serve as the senior social leader for an exceptional team of content creators, social engagement specialists, influencer managers, and brand reputation managers. This team is the voice of Trupanion across owned and earned platforms &mdash; creating, curating, and protecting a brand presence that resonates with pet-loving members, prospective customers, and the veterinary, breeder, and shelter community alike.
 
 
 You'll partner with senior leaders across Marketing, Product, and Customer Experience to build and sustain a brand voice that drives awareness, engagement, trust, and long-term loyalty. The ideal candidate is a bold communicator, a creative and strategic thinker, and a people-first leader who thrives in a fast-moving, high-growth environment.
 
 
 This position is open to candidates in the Seattle area. You will have a hybrid remote/in-office schedule where you will work from our casual, pet-friendly office at least 3 days a week.
 
 
 
 Responsibilities
 
 
 
 
 Social Media Strategy &amp; Content
 
 
 
 <ul>
 <li>
 Own and evolve a comprehensive organic social media strategy &mdash; spanning proactive programming, reactive engagement, and always-on content &mdash; that drives brand awareness, audience growth, and community building across all platforms
 </li>
 <li>
 Develop and maintain an integrated editorial calendar of campaigns, activations, and evergreen content that speaks to multiple audiences, including pet parents, prospective members, and the veterinary community
 </li>
 <li>
 Champion hands-on creative direction for compelling stories about pet insurance, the Trupanion difference, and the importance of protecting the pets people love and care for
 </li>
 <li>
 Extend brand visibility, voice consistency, and thought leadership across all social platforms and cultural conversations
 
 
 </li>
 </ul>
 
 UGC (User-Generated Content)
 
 
 
 <ul>
 <li>
 Build and scale a UGC strategy that identifies, curates, and amplifies authentic member and pet stories across owned social channels
 </li>
 <li>
 Develop clear guidelines and workflows for rights management, content sourcing, and UGC integration into broader campaigns
 </li>
 <li>
 Partner with Paid Media to leverage high-performing UGC for social advertising and performance campaigns
 
 
 </li>
 </ul>
 
 Influencer Marketing
 
 
 
 <ul>
 <li>
 Lead the development and execution of an influencer marketing program, including strategy, partner identification, contract negotiation, briefing, content approval, and performance reporting
 </li>
 <li>
 Cultivate a tiered influencer network spanning macro, micro, and nano creators within the pet, veterinary, and lifestyle spaces
 </li>
 <li>
 Ensure influencer partnerships are authentic, brand-aligned, and measurable against business objectives
 
 
 </li>
 </ul>
 
 Social Member Engagement
 
 
 
 <ul>
 <li>
 Set the standard for how Trupanion shows up for its community &mdash; establishing response frameworks, tone guidelines, and escalation protocols for daily social engagement
 </li>
 <li>
 Lead a team responsible for monitoring and engaging across owned channels, rating and review sites, and community conversations &mdash; ensuring every member interaction reflects the Trupanion brand at its best
 </li>
 <li>
 Develop proactive engagement programs that deepen relationships with current members and foster advocacy and loyalty
 
 
 </li>
 </ul>
 
 Reputation Management
 
 
 
 <ul>
 <li>
 Serve as the senior leader for social brand reputation, owning the strategy for monitoring, responding to, and proactively managing Trupanion's online presence
 </li>
 <li>
 Establish crisis communication protocols and partner with Legal, PR, and Customer Experience to manage sensitive or high-visibility situations with speed and care
 </li>
 <li>
 Track and report on brand sentiment trends, identifying risks and opportunities to protect and strengthen Trupanion's reputation
 
 
 </li>
 </ul>
 
 Leadership &amp; Cross-Functional Partnership
 
 
 
 <ul>
 <li>
 Lead, coach, and grow a high-performing, multi-disciplinary social team &mdash; setting clear goals, developing talent, and building a culture of creativity, accountability, and continuous learning
 </li>
 <li>
 Collaborate closely with Paid Media, Brand &amp; Marketing, Partnerships, and Customer Experience teams to develop fully integrated campaigns and a cohesive content ecosystem
 </li>
 <li>
 Set and manage performance goals, reporting cadences, and KPI frameworks across reach, engagement, sentiment, influencer ROI, and UGC performance &mdash; with insights that inform broader Marketing strategy
 </li>
 <li>
 Actively monitor competitors, platform trends, and the evolving social landscape to identify emerging opportunities and keep Trupanion ahead of the curve
 </li>
 <li>
 Serve as an internal authority and advocate for social media best practices, audience insights, and the business value of a best-in-class social program
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 10+ years of social media strategy and management experience, with demonstrated results growing audience, engagement, and brand equity through integrated social programs
 </li>
 <li>
 4+ years in a senior people leadership role, managing and developing multi-functional teams
 </li>
 <li>
 Proven experience leading influencer marketing programs from strategy through execution and measurement
 </li>
 <li>
 Demonstrated success managing brand reputation and navigating social crises with composure and sound judgment
 </li>
 <li>
 Experience developing and scaling UGC programs as part of a broader content and brand strategy
 </li>
 <li>
 Track record of setting, hitting, and clearly communicating the business value of social KPIs to senior leadership
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Exceptional copywriting and editorial judgment, with a history of hands-on content creation and creative direction
 </li>
 <li>
 Deep fluency in social media platforms, trends, and analytics; proficiency with social media management and listening tools (Sprinklr experience a strong plus)
 </li>
 <li>
 Strong data literacy &mdash; comfortable building reporting frameworks, drawing insights, and translating metrics into strategic recommendations
 </li>
 <li>
 Confident and collaborative leader with outstanding communication skills and a proven ability to influence cross-functionally
 </li>
 <li>
 Proactive problem-solver and creative thinker who thrives in fast-paced, ambiguous environments
 </li>
 <li>
 Genuine love of pets and an instinct for what makes pet-owning audiences tick (and laugh)
 
 
 </li>
 </ul>
 
 Compensation
 
 
 
 <ul>
 <li>
 The base salary range for this position is $145,000 - $175,000 on a full-time schedule.
 </li>
 <li>
 Along with base salary, Trupanion employees may be eligible for monthly bonuses.
 </li>
 <li>
 We want all employees to be invested in Trupanion&rsquo;s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 Benefits and Perks:
 
 
 
 <ul>
 <li>
 Full medical, dental, and vision benefits at no cost to the employee
 </li>
 <li>
 Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)
 </li>
 <li>
 Five-week sabbatical after five years of employment
 </li>
 <li>
 Open, casual, pet-friendly, and fun office environment
 </li>
 <li>
 Free medical health insurance for your pet (1 dog or cat)
 </li>
 <li>
 Paid time off to volunteer at nonprofit organizations
 </li>
 <li>
 Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.
 
 
 </li>
 </ul>
 For more information about Trupanion, visit https://trupanion.com/about
 
 
 Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ
 
 
 Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.
 
 
 We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.
</div>

Amazon

<div>
 
 Description
 
 
 
 At Amazon, we are reinventing how to attract and hire exceptional talent at scale. The Attraction, Influence, and Marketing organization is seeking a high-judgment, well-organized, self-motivated, and creative digital communicator. This role will lead our employer brand presence across owned talent social channels including LinkedIn, Instagram, Facebook, and Threads, driving innovation and scaling our reach to fuel Amazon's hiring needs.
 
 
 As a successful candidate, you'll have a proven track record of rolling up your sleeves to strategize and execute bar-raising social content focused on driving awareness and consideration of Amazon as a top employer. You should live and breathe social, meaning you&rsquo;re familiar with the full spectrum of social formats (text-only, photos, short- and long-form video, animations, memes, etc.) and tactics (creators/influencers, partnerships, community management, issues management, etc.). You should also have an intimate understanding of the current digital/social media landscape, be a strategic thinker, goal oriented, and excel in a fast-paced, start-up culture. This is a role that requires both strong creative and analytical chops&mdash;on a team that works hard and has fun.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Content Strategy &amp; Calendar Management: Own and manage the global content calendar across all employer brand social channels, ensuring strategic alignment with hiring priorities, recruitment events, and business objectives. Drive content planning and execution while maintaining flexibility for real-time opportunities and emerging priorities.
 </li>
 <li>
 Stakeholder Management: Partner with recruitment teams and business leaders to align social strategy with hiring priorities
 </li>
 <li>
 Innovation: Drive experimentation and testing of new social platforms and formats to reach diverse talent pools
 </li>
 <li>
 Content Ownership: Conceptualize and execute best-in-class social content &ndash; using a range of formats and tactics &ndash; that&rsquo;s driven by customer obsession, audience insights, social trends, and the public environment.
 </li>
 <li>
 Social Series Development: Develop and execute content series across Amazon&rsquo;s verticals and priorities
 </li>
 <li>
 Measurement and Evaluation: Collect, interpret, and report social data/analytics through native and third-party tools. Leverage that data as a flywheel to drive continual improvement of content against benchmarks.
 </li>
 <li>
 Platforms: Stay on top of the latest trends and developments across all social media platforms, while making sure content is tailored to the audiences and nuances of specific channels.
 </li>
 <li>
 Social tactics: Use influencers, partnerships, collaborations, and other tactics to drive business goals and content performance.
 </li>
 <li>
 Advice and Learning: Leverage expertise to help other teams and partners understand social&rsquo;s role and impact; provide proactive and reactive counsel to internal stakeholders as needed.
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 Amazon&rsquo;s Attraction, Influence, and Marketing organization is a dynamic team of marketing professionals dedicated to attracting and engaging top talent across Amazon's diverse business segments. We operate at the intersection of marketing innovation and talent acquisition, leveraging data-driven insights and emerging social strategies to build Amazon's employer brand. Our team is focused on delivering scalable solutions that drive hiring efficiency while attracting the best talent. We're passionate about storytelling, innovation, and using technology to transform how we connect with potential talent across Amazon and AWS.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 6+ years of professional non-internship marketing experience
 </li>
 <li>
 Experience with features, trends, and developments across platforms, including Instagram, TikTok, Facebook, X, and LinkedIn.
 </li>
 <li>
 Experience using design and video editing software, including CapCut, Canva, Adobe, and on-platform editing and creation tools
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience with employer brand social media metrics and recruitment marketing
 </li>
 <li>
 Knowledge of recruiting/hiring trends and talent acquisition landscape
 </li>
 <li>
 Experience managing social media crisis communications
 
 
 </li>
 </ul>
 Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
 
 
 Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
 
 
 Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
 
 
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
 
 
 USA, CA, San Francisco - 130,000.00 - 185,000.00 USD annually
 
 
 USA, NY, New York - 130,000.00 - 185,000.00 USD annually
 
 
 USA, WA, Seattle - 118,200.00 - 160,000.00 USD annually
 
 
 
 
 Company
 
 - Amazon.com Services LLC
 
 
 Job ID: A3155752
</div>

Organic Social Media Manager, Amazon Attraction, Influence, and Marketing

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