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counter sales representative

Reece

<div>Who We Are 
 
Working at Reece &amp; Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We&rsquo;re proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at https://careers.reece.com/us/<div><div><div>
Counter / Parts Sales 
 
IMPACT YOU MAKE: 
 
The parts sales role is empowered to use expertise to help our customers keep their communities safe through delivering clean water and HVAC. 
 
Specific duties include: 
 
<ul><li>Assess customer&rsquo;s needs and offer personalized solutions.</li><li>Working cooperatively with team members maintain inventory and sales standards</li><li>Properly enter and track sales</li></ul> 
Most importantly, you will deliver high quality customer service and professionalism! 
 
WHAT YOU NEED TO SUCCEED: 
 
<ul><li>Knowledge and skills common with 2 years&rsquo; experience in the assigned business line.</li></ul>
o Plumbing 
o Waterworks 
o HVAC 
o Kitchen &amp; Bath 
<ul><li>Highschool diploma or equivalent</li></ul> 

WHAT YOU CAN LEARN OR DEVELOP ON THE JOB: 
 
<ul><li>Experience in leadership</li><li>Skills and knowledge to advance your career into leadership, sales, or account management opportunities.</li></ul> 
Additional physical demands of this role require bending, squatting, crouching, reaching, lifting 75 pounds or more, and working indoors/outdoors as required by the job during the assigned work hours. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. 
 
Related experience may include: Parts Representative, Sales Rep, Inside Sales Representative, Customer Service Representative, Counter Sales Rep. 
 
Plumbing &amp; Waterworks: Related Service Occupational Codes may include but are not limited to 001519, 001797, 003004, 003556, 1120, 1169, 1171, 120A, 12B, 12H, 12K, 1302, 1371, 13B, 19D, 21K, 313, 3E411, 3E431, 3E451, 3E451A, 3E471, 3E471A, 3E490, 3E4X1, 4205, 4230, 4250, 4260, 4340, 4952, 4999, 51K, 6199, 704, 748B, 91B, DC, FC, FCA, HT, MK, MM, MMA, U52A, UT 
 
HVAC: Related Service Occupational Codes may include but are not limited to 001797, 003005, 003177, 003179, 003651, 003653, 1120, 1161, 1169, 120A, 12B, 12K, 13B, 19D, 19K, 2A612, 2A632, 2A652, 2A672, 2A692, 2A6X2, 2M013, 2M033, 2M053, 2M073, 2M0X3, 3E111, 3E131, 3E151, 3E171, 3E1X1, 3E490, 4223, 4228, 4245, 4250, 4260, 51L, 52C, 6073, 6074, 6104, 6199, 6499, 68W, 702, 742B, 881A, 915A, 919A, 91B, 91C, 91J, AS, B23A, DC, EN, F17A, F18A, MK, MM, MMA, Q31A, Q53A, U10A, U14A, U17A, UT</div></div></div>
Following is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role:<ul><li>
Attendance &ndash; Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified.</li><li>
Physical Capacities &ndash; Lift up to 50 pounds frequently throughout the day, sitting and standing for extended periods. Kneeling, squatting, climbing, and walking</li><li>
Operation of Office Equipment &mdash; Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment.</li><li>
Oral Communication Skills &ndash; Speaking, Speech Clarity, and Speech Recognition.</li><li>
Written Communication Skills &ndash; Writing, Reading and Written Comprehension, and Written Expression.</li><li>
Mental Capacities &ndash; Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management.</li></ul>
Our commitment to excellent customer service is just part of our story. We&rsquo;re also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.
All full-time associates are eligible for the following benefits:<ul><li>
Medical and Dental Insurance</li><li>
Flexible Spending Accounts and Health Savings Accounts</li><li>
Company-paid Life Insurance</li><li>
Short Term Disability</li><li>
401(k) Plan</li><li>
Paid Time Off (PTO) - plus paid holidays</li><li>
Parental Leave</li></ul>
Voluntary benefits:<ul><li>
Vision</li><li>
Long-term Disability</li><li>
Voluntary Life and AD&amp;D Insurance</li><li>
Additional Voluntary Benefits through Corestream</li></ul>
We're an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer&mdash; Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.
This disclosure is our good faith estimate and may be adjusted for the applicable geographic differential associated with the location, as well the actual duties assigned when the position may be filled. The range for this role considers a wide range of factors that are reviewed in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Reece USA, it is not typical for an individual to be hired at or near the top of the range for their role. Final compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
$18.40 - $27.65
In this role you may be eligible for additional contributions to your total rewards package like commission, profit sharing, or an annual bonus. Total Rewards components may be subject to written plan documents.</div>

Counter Sales Representative

<div>The Restaurant General Manager is responsible for leading the restaurant team to deliver outstanding guest experiences, achieve sales and profit targets, and ensure compliance with all brand standards. The RGM drives culture, training, and execution, serving as the key leader in the daily operation of the restaurant and strict adherence to uniform standards and company policies (including but not limited to no cellphone use during work hours, professional appearance, and proper uniform compliance). 
 
The position requires a valid driver's license, reliable vehicle for transportation, active car insurance, and basic computer skills. The RGM must successfully pass all ROCC evaluations at all times, complete bank deposits as required, and be available for relocation if business needs require. 
 
Key Responsibilities: 
<ul><li>
Operational Leadership</li><li>
Ownership of your restaurant's success metrics and lead restaurant team to reach goals</li><li>
Lead the guest experiences in your restaurant that includes friendly interactions, a clean restaurant and fresh meals</li><li>
Manage all daily restaurant operations including food preparation, service, safety, and cleanliness.</li><li>
Maintain full compliance with KFC standards and all local/state health regulations.</li><li>
Execute marketing promotions and ensure product quality and consistency.</li></ul><ul><li> 
People Leadership</li><li>
Recruit, train, and develop Shift Supervisors and Team Members.</li><li>
Grow and mentor your KFC family through training, development and onboarding new team members</li><li>
Lead communications of your team's goals, upcoming promotions, business updates, etc</li><li>
Inspire the overall positive and collaborative family environment</li><li>
Conduct daily pre-shift meetings and weekly performance reviews.</li><li>
Create a positive work environment focused on teamwork and accountability.</li></ul><ul><li> 
Financial &amp; Administrative</li><li>
Control labor, food cost, and other controllable expenses to meet budget goals.</li><li>
Accurately complete all reports including sales, inventory, and cash handling.</li><li>
Review daily sales and labor performance and take corrective action as needed.</li></ul><ul><li> 
Customer Focus</li><li>
Ensure every guest receives exceptional service and product quality.</li><li>
Address guest feedback promptly and professionally.</li><li>
Implement programs to drive repeat business and increase sales.</li></ul><ul><li> 
Compliance &amp; Safety</li><li>
Enforce all safety, sanitation, and security procedures.</li><li>
Maintain accurate team records, schedules, and timekeeping.</li><li>
Ensure the restaurant is always inspection-ready.</li></ul><ul><li> 
Communication &amp; Reporting</li><li>
Communicate daily with Area Coach regarding performance and opportunities.</li><li>
Ensure all training certifications, recertifications, and brand programs are completed on schedule.</li></ul><ul><li> 
Success Factors</li><li>
Leads by example with high standards in customer service, food quality and cleanliness</li><li>
True business partner and has an ownership mindset relating to business results</li><li>
Mentors and coaches team effectively through training and development resources</li><li>
Builds a team through selecting and onboarding new hires</li><li>
Takes absolute pride in everything you do</li><li>
Goal-oriented leader that enjoys a fast-pace environment</li><li>
Deep appreciation and commitment to customer service and our guest's experience</li></ul> 

Expectations: 
<ul><li>
Greet Guests:</li><li>
Every guest must be greeted with a warm, friendly smile and eye contact within 5 seconds of entering or approaching the counter or drive-thru.</li><li>
Use polite and positive phrases such as:</li><li>
&quot;Hi, welcome to KFC! How are you today?&quot;</li><li>
&quot;Thank you for coming in! What can I get started for you?&quot;</li></ul><ul><li> 
Provide Efficient Service:</li><li>
Take accurate orders quickly and confirm them clearly before processing.</li><li>
Maintain professionalism and a calm attitude, even during busy periods.</li><li>
Ensure that every order meets KFC quality and accuracy standards.</li></ul><ul><li> 
Implement Upselling:</li><li>
Offer guests value items or upgrades that complement their order, using suggestive selling language. Examples:</li><li>
&quot;Would you like to make that a combo today?&quot;</li><li>
&quot;Would you like to add a dessert or drink to your meal?&quot;</li><li>
&quot;Our new chicken sandwich has been a favorite - would you like to try it today?&quot;</li><li>
Upselling is not optional; it is part of our guest service standard and contributes directly to restaurant performance.</li></ul><ul><li> 
Close with Appreciation:</li><li>
Thank each guest sincerely and invite them back.</li><li>
Example: &quot;Thank you for choosing KFC! We'll see you next time.&quot;</li></ul></div>

Restaurant General Manager

Mobile Liver Scan LLC

Medical Device Sales Representative (Contract-to-Hire) Company: Mobile Liver Scan Industry: Medical Devices Position Type: Contract-to-Hire (Initial 1099 Independent Contractor) Compensation: Base Salary + Commission (uncapped; $3,000+ per device sale) Territory: Southern California (Field-based, ~75% travel)About Mobile Liver ScanMobile Liver Scan provides a non-invasive liver elastography solution for assessing liver fibrosis and enabling early detection of liver disease, including NAFLD/NASH. Our technology is designed for use in endocrinology, gastroenterology (GI), hepatology, and primary care clinics.With the rapid rise in obesity and diabetes, demand for liver screening is growing significantly. We offer clinics a practical, revenue-generating solution that integrates easily into their workflow through flexible purchase, rental, and on-site scanning service options.We are expanding our sales network and seeking motivated sales professionals to drive adoption across Southern California.Position OverviewThis is a contract-to-hire opportunity, starting as a 1099 independent contractor with the potential to transition into a full-time role based on performance.As a Sales Representative, you will leverage your relationships with clinics and healthcare providers to introduce and drive adoption of our liver elastography solution.This is a high-commission, fast-close opportunity&mdash;demo and clinical support are available as needed, allowing you to focus on opening doors and closing deals.This is a field-based role requiring approximately 75% travel within the assigned territory.What you&rsquo;ll own:<ul><li>Identify and develop new clinic accounts (endocrinology, GI, hepatology, primary care)</li><li>Build strong relationships with physicians and decision-makers</li><li>Generate and manage a consistent sales pipeline</li><li>Drive revenue through device sales and rental agreements</li><li>Expand market presence within your assigned territory</li></ul>What we&rsquo;re looking for:<ul><li>1+ year of sales experience (medical device, pharmaceutical, or B2B preferred)</li><li>Experience selling to endocrinology, gastroenterology (GI), or hepatology clinics, with established relationships strongly preferred</li><li>Self-motivated, independent, and results-driven</li><li>Comfortable with field-based work and clinic visits</li><li>Strong communication and relationship-building skills</li><li>Entrepreneurial mindset with a focus on closing deals</li></ul>What We Offer:<ul><li>Base salary plus high commission with uncapped earning potential</li><li>Fast sales cycle with strong and growing market demand</li><li>Clear path to full-time employment based on performance</li><li>Company-supported demos and clinical education</li><li>Company-supported marketing and promotional activities</li><li>Flexible sales model (device sales and rental options)</li><li>Opportunity to grow with a rapidly expanding business</li></ul>Job Type:Contract-to-Hire (Initial 1099, with potential transition to full-time)Pay: $60,000.00 - $75,000.00 per yearBenefits:<ul><li>Travel reimbursement</li></ul>Application Question(s):<ul><li>Do you have a reliable vehicle and current auto insurance for regular travel within the territory?</li></ul>Experience:<ul><li>Field sales: 1 year (Required)</li></ul>Ability to Commute:<ul><li>Los Angeles, CA (Required)</li></ul>Willingness to travel:<ul><li>75% (Required)</li></ul>Work Location: On the road

Field Sales Representative – Medical Device

Ernest

<div>
 
 
 Field Sales Representative (Outside B2B Sales)
 
 
 
 
 Sales Territory:
 
 Local Radius to Los Banos, CA.
 
 
 
 Workplace:
 
 Hybrid of Field, Remote, Office
 
 
 Competitive Base
 
 |
 
 Uncapped Commissions
 
 |
 
 Bonuses
 
 |
 
 Benefits
 
 |
 
 Car Allowance
 
 
 
 
 
 
 The Culture Sets the Vibe
 
 
 
 
 
 
 At Ernest, we don&rsquo;t just build careers we build community. Our culture is rooted in putting our people first, always. We believe in celebrating wins big and small, sharing meals, enjoying the journey together, and showing real appreciation for the individuals who make our company great. When you join Ernest, you become part of something bigger: a connected culture where you&rsquo;re valued, supported, and empowered to thrive. This isn&rsquo;t just a place to work, it&rsquo;s a second home, a second family, our
 
 Ernest family.
 
 
 
 
 
 
 &boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;
 
 
 
 
 
 
 
 
 
 Ready to build something that&rsquo;s yours&mdash;forever?
 
 
 
 
 
 
 At
 
 Ernest
 
 , we don&rsquo;t just sell packaging, we build partnerships. We&rsquo;re looking for a Field Sales Representative who thrives in the field, loves the chase, and builds lasting relationships that pay off (literally).
 
 
 
 
 
 This is outside sales with serious upside. You&rsquo;ll prospect, pitch, and open new accounts and then own and grow them. You&rsquo;ll keep earning
 
 residual income
 
 from every account you bring in. That&rsquo;s right,
 
 forever
 
 .
 
 
 
 
 
 &boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 
 
 <ul>
 <li>
 Engage potential clients through proactive, in-person outreach and meaningful relationship-building within your territory
 </li>
 <li>
 Develop a book of business through new client acquisition
 </li>
 <li>
 Manage and grow the accounts you open, these are
 
 yours to keep
 
 </li>
 <li>
 Offer solutions with our products in packaging, automation, janitorial, safety, and beyond
 </li>
 <li>
 Represent the Ernest brand with professionalism and personality
 </li>
 </ul>
 
 
 
 
 &boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;
 
 
 
 
 
 
 What You&rsquo;ll Get
 
 
 
 
 
 <ul>
 <li>
 
 Uncapped earnings
 
 : Base salary + 15% commission + bonuses + car allowance
 </li>
 <li>
 
 Residual income
 
 from your accounts (even years down the line). High impact, high reward. $200k&ndash;$400k isn&rsquo;t a stretch it&rsquo;s the standard for our best.
 </li>
 <li>
 
 Benefits
 
 : Medical, dental, vision, 401(k), PTO
 </li>
 <li>
 
 Culture that clicks
 
 : Fun, supportive, driven we root for each other
 </li>
 <li>
 
 Legacy with lift
 
 : 75+ years of innovation, and we&rsquo;re still growing
 </li>
 </ul>
 
 
 
 
 &boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;
 
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 
 
 <ul>
 <li>
 Passion for sales and relationship-building
 </li>
 <li>
 Previous experience in outside sales is required
 </li>
 <li>
 Hunter mentality with a knack for face-to-face engagement
 </li>
 <li>
 Resilience, positivity, and an entrepreneurial gritty spirit
 </li>
 </ul>
 
 
 
 
 &boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;&boxH;
 
 
 
 
 
 
 
 
 We're not your typical company and we don&rsquo;t want typical salespeople. We want someone bold, curious, driven, and ready to grow something extraordinary.
 
 
 If this is you, let's do this.
 
 Unbox your potential by moving packaging forward, with Ernest.
 
 
 
 
 
 
 
 Wanna see what makes us Ernest? Hit play on our latest videos:
 
 
 
 Newest Company Video with Keanu Reeves!
 
 
 Watch us make a cardboard skateboard with Tony Hawk!
 
</div>

Field Sales Representative

Assisted Home Health & Hospice

<div>We&rsquo;re seeking a motivated and relationship-driven Sales Representative to connect patients, healthcare providers, and our agency&rsquo;s Hospice services. In this role, you&rsquo;ll serve as a trusted liaison in the community, helping ensure smooth transitions to care while driving growth through strong partnerships. 
 
The annual base salary range for this position at commencement of employment is expected to be between $80,000 - $95,000; however, pay offered may vary depending on multiple individualized factors, including job-related knowledge, licensure, skills, and experience. We also have uncapped commission and a $3,000 sign-on bonus!
Hospice Specialist / Sales Representative 
Reports to: Director of Sales 
 
Area Covered: West Los Angeles (Pacific Palisades, Brentwood, Beverly Hills, West Hollywood, Hollywood, Central L.A., Los Feliz, Echo Park, Santa Monica, Mar Vista, Culver City, West Boyle Heights, Marina Del Rey, Inglewood, South L.A., Huntington Park, Bell Gardens, El Segundo, Hawthorne, South Gate, Downey, Bellflower, Compton, Gardena, Lawndale, Manhattan Beach 
 
What You&rsquo;ll Do
<ul><li>Build and maintain relationships with hospitals, physicians, case managers, and community partners
</li><li>Identify patient needs and coordinate appropriate home health, hospice, and caregiver services
</li><li>Act as a liaison between referral sources and the agency to support seamless patient transitions
</li><li>Educate healthcare professionals on agency services through meetings, presentations, and events
</li><li>Participate in discharge planning and care coordination discussions
</li><li>Execute territory plans, manage accounts, and consistently meet or exceed sales goals
</li><li>Collaborate with clinical and marketing teams to ensure effective service delivery and outreach
</li><li>Represent the agency at networking events and community activities
</li></ul>What You Bring
<ul><li>High School Diploma required; Associate degree or higher preferred
</li><li>2+ years of outside sales or client service experience (healthcare experience a plus)
</li><li>Proven track record of meeting or exceeding sales goals
</li><li>Strong communication, relationship-building, and organizational skills
</li><li>Ability to work independently and manage a dynamic schedule
</li></ul>Work Environment
<ul><li>Field-based role with local travel, including hospitals and community settings
</li><li>Requires standing, walking, and occasional lifting
</li><li>Must have valid driver&rsquo;s license, auto insurance, and a safe driving record
</li></ul>Why Join Assisted? 
 
We invest in the people who make us great. 
At Assisted, we&rsquo;re proud to offer a comprehensive and rewarding benefits package designed to support your health, financial well-being, and career growth:
<ul><li>Comprehensive Health Coverage &ndash; Affordable medical, dental, and vision plans to keep you and your family covered.
</li><li>Retirement Savings Support &ndash; Company-matched 401(k) contributions (up to 3% of your annual salary).
</li><li>Generous Referral Program &ndash; Earn up to $600* for referring qualified candidates.
</li><li>Career Development Opportunities &ndash; Invest in your future with up to $6,000* in tuition reimbursement.
</li><li>Paid Time Off* &ndash; Enjoy vacation days*, sick leave, and paid holidays* to maintain a healthy work-life balance.</li>
</ul>*Additional details regarding eligibility and benefits are outlined in our internal policies and are available upon request.</div>

Hospice Specialist/ Sales Representative

<div>The Assistant Manager supports the Restaurant General Manager in the daily operation of the restaurant. This role ensures that all brand standards for food quality, service, cleanliness, and safety are consistently met. The Assistant Manager acts as the second-in-command, driving team performance, assisting with administrative tasks, and serving as a key leader in the absence of the RGM and strict adherence to uniform standards and company policies (including but not limited to no cellphone use during work hours, professional appearance, and proper uniform compliance). 
 
The position requires a valid driver's license, reliable vehicle for transportation, active car insurance, and basic computer skills. The AUM must successfully pass all ROCC evaluations at all times, complete bank deposits as required, and be available for relocation if business needs require. 
 
Key Responsibilities: 
<ul><li>
Operational Leadership</li><li>
Support the RGM in overseeing daily restaurant operations.</li><li>
Ensure proper staffing, scheduling, and labor control in alignment with sales trends.</li><li>
Monitor product quality, hold times, and food safety procedures to meet KFC standards.</li><li>
Verify completion of opening, shift, and closing checklists.</li></ul><ul><li> 
People Management</li><li>
Lead, motivate, and develop Shift Supervisors and Team Members.</li><li>
Conduct ongoing coaching, evaluations, and performance feedback.</li><li>
Ensure team compliance with uniform, appearance, and attendance standards.</li><li>
Participate in hiring, onboarding, and training new employees.</li></ul><ul><li> 
Customer Experience</li><li>
Maintain high service standards and respond quickly to guest concerns.</li><li>
Monitor Speed with Service metrics and drive improvements in order accuracy and hospitality.</li><li>
Promote a positive and welcoming guest environment.</li></ul><ul><li> 
Financial &amp; Administrative</li><li>
Assist in controlling food, paper, and labor costs to achieve profit targets.</li><li>
Accurately complete cash handling and daily deposit procedures.</li><li>
Support in inventory counting, ordering, and waste control.</li></ul><ul><li> 
Compliance &amp; Safety</li><li>
Ensure compliance with all local health and safety regulations.</li><li>
Maintain cleanliness, sanitation, and maintenance throughout the restaurant.</li><li>
Follow up on brand and internal audit results and execute corrective actions.</li></ul> 

Expectations: 
<ul><li>
Greet Guests:</li><li>
Every guest must be greeted with a warm, friendly smile and eye contact within 5 seconds of entering or approaching the counter or drive-thru.</li><li>
Use polite and positive phrases such as:</li><li>
&quot;Hi, welcome to KFC! How are you today?&quot;</li><li>
&quot;Thank you for coming in! What can I get started for you?&quot;</li></ul><ul><li> 
Provide Efficient Service:</li><li>
Take accurate orders quickly and confirm them clearly before processing.</li><li>
Maintain professionalism and a calm attitude, even during busy periods.</li><li>
Ensure that every order meets KFC quality and accuracy standards.</li></ul><ul><li> 
Implement Upselling:</li><li>
Offer guests value items or upgrades that complement their order, using suggestive selling language. Examples:</li><li>
&quot;Would you like to make that a combo today?&quot;</li><li>
&quot;Would you like to add a dessert or drink to your meal?&quot;</li><li>
&quot;Our new chicken sandwich has been a favorite - would you like to try it today?&quot;</li><li>
Upselling is not optional; it is part of our guest service standard and contributes directly to restaurant performance.</li></ul><ul><li> 
Close with Appreciation:</li><li>
Thank each guest sincerely and invite them back.</li><li>
Example: &quot;Thank you for choosing KFC! We'll see you next time.&quot;</li></ul></div>

Assistant Manager

<div>The Shift Supervisor is responsible for leading team operations during assigned shifts. This role ensures consistent execution of KFC standards in food quality, service, cleanliness, and strict adherence to uniform standards and company policies (including but not limited to no cellphone use during work hours, professional appearance, and proper uniform compliance). The Shift Supervisor sets the tone for the shift, motivates the team, ensures compliance with all operational procedures, and provides real-time coaching to achieve performance goals. 
 
The position requires a valid driver's license, reliable vehicle for transportation, active car insurance, and basic computer skills. The Shift Supervisor must successfully pass all ROCC evaluations at all times, complete bank deposits as required, and be available for relocation if business needs require. 
 
Key Responsibilities: 
<ul><li>
Shift Leadership</li><li>
Execute daily operations according to company procedures.</li><li>
Assign workstations and ensure proper coverage in all areas.</li><li>
Monitor product levels, holding times, and food quality, follow projections and waste management.</li><li>
Verify that all safety and cleanliness standards are met throughout the shift.</li></ul><ul><li> 
Team Development &amp; Communication</li><li>
Lead pre-shift meetings to communicate goals and priorities.</li><li>
Provide on-the-job training, feedback, and recognition to Team Members.</li><li>
Enforce attendance, appearance, and performance expectations.</li><li>
Report performance issues or incidents to management.</li></ul><ul><li> 
Customer Focus</li><li>
Deliver outstanding guest service by monitoring hospitality and accuracy.</li><li>
Address guest complaints immediately and professionally.</li><li>
Support add-on selling and upselling initiatives to drive sales.</li></ul><ul><li> 
Administrative Support</li><li>
Complete shift paperwork, including cash counts, temperature logs, and product tracking.</li><li>
Assist in managing labor within targets by controlling breaks and deployment.</li><li>
Support RGM/Assistant Manager with inventory counts and prep levels.</li></ul><ul><li> 
Safety &amp; Compliance</li><li>
Maintain a safe and secure environment for guests and employees.</li><li>
Ensure all policies, food safety, and sanitation requirements are met.</li><li>
Support incident reporting and documentation as needed.</li></ul> 

Expectations: 
<ul><li>
Greet Guests:</li><li>
Every guest must be greeted with a warm, friendly smile and eye contact within 5 seconds of entering or approaching the counter or drive-thru.</li><li>
Use polite and positive phrases such as:</li><li>
&quot;Hi, welcome to KFC! How are you today?&quot;</li><li>
&quot;Thank you for coming in! What can I get started for you?&quot;</li></ul><ul><li> 
Provide Efficient Service:</li><li>
Take accurate orders quickly and confirm them clearly before processing.</li><li>
Maintain professionalism and a calm attitude, even during busy periods.</li><li>
Ensure that every order meets KFC quality and accuracy standards.</li></ul><ul><li> 
Implement Upselling:</li><li>
Offer guests value items or upgrades that complement their order, using suggestive selling language. Examples:</li><li>
&quot;Would you like to make that a combo today?&quot;</li><li>
&quot;Would you like to add a dessert or drink to your meal?&quot;</li><li>
&quot;Our new chicken sandwich has been a favorite - would you like to try it today?&quot;</li><li>
Upselling is not optional; it is part of our guest service standard and contributes directly to restaurant performance.</li></ul><ul><li> 
Close with Appreciation:</li><li>
Thank each guest sincerely and invite them back.</li><li>
Example: &quot;Thank you for choosing KFC! We'll see you next time.&quot;</li></ul></div>

Shift Supervisor

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