crisis call center specialist- full time evenings

crisis call center specialist- full time nights

customer service representative - full-time

client relations specialist Jobs in Kansas City

client relations specialist

banquet server (on call) Jobs in Kansas City

banquet server (on call)

crisis call center specialist- full time evenings Jobs in Kansas City

crisis call center specialist- full time nights Jobs in Kansas City

customer service representative - full-time Jobs in Kansas City

crisis call center specialist full time nights

Community Network for Behavioral Healthcare

<div>Position Summary:
The Crisis Call Center Specialist provides immediate support for individuals experiencing suicidal thoughts, mental health or substance use crises, and other emotional distress. Our call center also supports Access Crisis Intervention (ACI), EPICC (Engaging Patients in Care Coordination), and other behavioral health business lines.
As a full time Crisis Call Center Specialist , you will serve as the first point of contact for individuals in crisis by providing evidence-based assessment, intervention, and referral services. Crisis Call Center Specialist work within a clinical framework to ensure safety, stabilization, and linkage to ongoing care when appropriate.
Key Responsibilities:
<ul><li>Answer incoming 988, ACI, EPICC, and other designated behavioral health lines.</li>
<li>Conduct thorough risk assessments for suicide, self-harm, substance use, and other crisis situations.</li>
<li>Provide crisis intervention, stabilization, and safety planning using best-practice models.</li>
<li>Determine appropriate level of care and coordinate warm handoffs or referrals to community partners, crisis teams, or treatment providers.</li>
<li>Engage in follow-up and care coordination when required by program protocols.</li>
<li>Accurately document all contacts in compliance with agency, state, and federal requirements.</li>
<li>Maintain strict adherence to confidentiality, HIPAA, and Lifeline standards.</li>
<li>Participate in case consultation, clinical supervision, and ongoing professional development.</li>
</ul>
Qualifications:
<ul><li>Minimum of a bachelor's degree in psychology, social work, counseling, or related behavioral health field required (master's preferred).</li>
<li>Licensed or license-eligible clinicians (e.g., LPC, LCSW, LMFT, LMSW) strongly preferred.</li>
<li>Minimum of three years' experience in crisis intervention, behavioral health, or substance use treatment required.</li>
<li>Demonstrated ability to apply evidence based clinical judgment handling high stress, fast paced call volume.</li>
<li>Proficiency in risk assessment, motivational interviewing, and crisis de-escalation skills.</li>
<li>Strong written and verbal communication, with competency in electronic health documentation.</li>
<li>Ability to work overnights, weekends, and holidays.</li>
</ul>
Schedule &amp; Compensation:
<ul><li>Full time position 40hrs per week, 11:00PM-7:00AM, Wednesday-Sunday holidays required.</li>
<li>Competitive hourly wage with shift differential for evenings/overnights.</li>
<li>Clinical supervision and ongoing training provided.</li>
</ul>
Work Environment:
<ul><li>This is a completely remote position once you have successfully completed the Monday-Friday 8:30AM-4:30PM in person new hire orientation.</li>
<li>Must live within 1hour of the Greater Kansas City Metropolitan area.</li>
<li>Must have reliable and secure internet service.</li>
</ul>
Supportive team with access to supervision and staff wellness resources.</div>

Crisis Call Center Specialist- Full Time Nights

<div>Position Summary:
The Crisis Call Center Specialist provides immediate support for individuals experiencing suicidal thoughts, mental health or substance use crises, and other emotional distress. Our call center also supports Access Crisis Intervention (ACI), EPICC (Engaging Patients in Care Coordination), and other behavioral health business lines.
As a full time Crisis Call Center Specialist, you will serve as the first point of contact for individuals in crisis by providing evidence-based assessment, intervention, and referral services. Crisis Call Center Specialist work within a clinical framework to ensure safety, stabilization, and linkage to ongoing care when appropriate.
Key Responsibilities:
<ul><li>Answer incoming 988, ACI, EPICC, and other designated behavioral health lines.</li>
<li>Conduct thorough risk assessments for suicide, self-harm, substance use, and other crisis situations.</li>
<li>Provide crisis intervention, stabilization, and safety planning using best-practice models.</li>
<li>Determine appropriate level of care and coordinate warm handoffs or referrals to community partners, crisis teams, or treatment providers.</li>
<li>Engage in follow-up and care coordination when required by program protocols.</li>
<li>Accurately document all contacts in compliance with agency, state, and federal requirements.</li>
<li>Maintain strict adherence to confidentiality, HIPAA, and Lifeline standards.</li>
<li>Participate in case consultation, clinical supervision, and ongoing professional development.</li>
</ul>
Qualifications:
<ul><li>Minimum of a bachelor's degree in psychology, social work, counseling, or related behavioral health field required (master's preferred).</li>
<li>Licensed or license-eligible clinicians (e.g., LPC, LCSW, LMFT, LMSW) strongly preferred.</li>
<li>Minimum of three years' experience in crisis intervention, behavioral health, or substance use treatment required.</li>
<li>Demonstrated ability to apply evidence based clinical judgment handling high stress, fast paced call volume.</li>
<li>Proficiency in risk assessment, motivational interviewing, and crisis de-escalation skills.</li>
<li>Strong written and verbal communication, with competency in electronic health documentation.</li>
<li>Ability to work evenings Wednesday-Sunday and holidays as needed.</li>
</ul>
Schedule &amp; Compensation:
<ul><li>Full Time evening position 3:30PM-11:30PM,Wednesday-Sunday and holiday availability required.</li>
<li>Competitive hourly wage with shift differential for evenings/overnights.</li>
<li>Clinical supervision and ongoing training provided.</li>
</ul>
Work Environment:
<ul><li>This is a completely remote position once you have successfully completed our in-person new hire orientation which will be a Monday-Friday 8:30AM-4:30PM schedule.</li>
<li>Must live within 1 hour of the Greater Kansas City Metropolitan area as you will be required to work in-person from our main office if there are computer, phone or internet issues.</li>
<li>Must have reliable and secure internet service.</li>
</ul>
Supportive team with access to supervision and staff wellness resources.</div>

Crisis Call Center Specialist- Full Time Evenings

zTrip

<div><h3 class="jobSectionHeader">Routing Dispatcher &ndash; Join the Transportation Revolution with zTrip!</h3>

zTrip is transforming the transportation industry &ndash; and we want you to be part of it. We&rsquo;re looking for a reliable and experienced Routing Dispatcher to join our team and help keep our operations running smoothly and efficiently.
<h3 class="jobSectionHeader">
What We Offer as a Routing Dispatcher:</h3>
<ul><li>Health, Dental, Vision, and Life Insurance</li>
<li>Paid Time Off &amp; Holiday Pay</li>
<li>401(k) with Company Match</li>
<li>On-the-Job Training and Career Development Opportunities</li>
</ul><h3 class="jobSectionHeader">Key Responsibilities of a Routing Dispatcher:</h3>
<ul><li>Dispatch and schedule transportation services for zTrip programs and clients</li>
<li>Serve as routing specialist for on-demand service</li>
<li>Monitor trips and routes, making real-time adjustments to ensure on-time performance</li>
<li>Confirm driver availability and coordinate with clients and internal teams</li>
<li>Respond to transportation incidents and update schedules accordingly</li>
<li>Answer incoming communications (calls, texts, emails, chat groups, radio) promptly and professionally</li>
<li>Handle passenger and client inquiries with courtesy and professionalism</li>
<li>Maintain accurate logs and service records</li>
<li>Collaborate with Road Supervisors and department managers</li>
<li>Perform other duties as needed</li>
</ul><h3 class="jobSectionHeader">Qualifications of a Routing Dispatcher:</h3>
<ul><li>High school diploma or equivalent</li>
<li>Minimum 2 years of experience in a dispatch or call center environment</li>
<li>Strong multitasking and decision-making skills</li>
<li>Proficient with Microsoft Office (especially Excel), scheduling and CRM tools</li>
<li>Familiarity with call center software, map/navigation tools, and internet browsers</li>
<li>Excellent customer service skills</li>
<li>Previous experience in roles such as dispatcher, customer service rep, rental clerk, or similar is a plus</li>
<li>Willingness to learn through hands-on training and team collaboration</li>
</ul><h3 class="jobSectionHeader">Ready to Make a Move?</h3>

If you're ready to bring your dispatch experience to a company that values innovation, reliability, and teamwork &mdash; apply now to join the zTrip team as a Routing Dispatcher!</div>

Routing Dispatcher

Spectrum

<div>This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.<div> 
Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you.</div><div> 
At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing internet customers a fast, reliable connection and flexible data plans for their Smartphones and tablets. As a Customer Service Representative with a focus on Mobile Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who use our mobile services. Every day, your work will strengthen connections between Spectrum and our customers.</div><div></div><div> 
WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST</div><ul><li>
Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service</li><li>
Representing a Fortune 100 company and being the voice of Spectrum</li><li>
Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more</li><li>
Resolving mobile customer inquiries while creating best-in-class customer experiences</li><li>
Working independently in an open, friendly environment while collaborating with a supportive, energetic team</li></ul><div>
We&rsquo;re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you&rsquo;ll find yourself in the office navigating phone and computer systems, resolving questions, and maintaining customer accounts. If you enjoy talking to people and fast-paced work, you&rsquo;ll thrive inside our lively environment.</div><div> 
WHAT YOU&rsquo;LL BRING TO SPECTRUM
</div><div>Required Qualifications
</div><ul><li>Education: High school diploma or equivalent</li><li>
Schedule: Ability to work a variety of schedules including nights, weekends, and holidays</li><li>
Language: Ability to read, write, speak and understand English</li></ul><div>
Schedules:</div><ul><li>
Must be able to work a schedule starting from 2 pm - 4 pm</li></ul><div></div><div> 
Preferred Qualifications</div><ul><li>
Experience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center</li><li>
Technical Skills: MS Office, computer skills, typing</li><li>
Skills: Communication, organization, time management, multi-tasking, customer service</li><li>
Abilities: Dependable, proactive, adaptable, problem-solving, professional, resilient</li></ul> 
#LI-TC2 
COP143 2026-70445 2026
 
 
Here, our employees don&rsquo;t just have jobs, they're building careers. That&rsquo;s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. 
 
 
 
A qualified applicant&rsquo;s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. 
 
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet&reg;, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you&rsquo;ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. 
 
Grow Your Career Here We&rsquo;re committed to growing a workforce that reflects the customers and communities we serve &ndash; providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.</div>

Customer Service Representative

DELTA HEALTH CENTER INC.

<div>
 
 Job Title
 
 
 
 Accounts Payable Specialist &ndash; Delta Health Center
 
 
 
 Position Summary
 
 
 
 The
 
 Accounts
 
 Payable Specialist is responsible for timely and accurate processing of vendor invoices and payments for a busy Federally Qualified Health Center, including clinical, pharmacy, facility, and grant‑funded program expenditures. This role supports the Finance Department in maintaining complete and compliant financial records in accordance with FQHC, HRSA, and grant requirements.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Process, code, and enter vendor invoices (clinical supplies, contracted services, utilities, pharmacy, facility, IT, etc.) into the accounting system, ensuring correct general ledger, cost center, and grant/program allocations.
 </li>
 <li>
 Match invoices to purchase orders and receiving documents (where applicable), verify approvals per Finance / procurement policy, and resolve discrepancies with department managers.
 </li>
 <li>
 Prepare and process weekly payment runs (checks, ACH, , credit card payments) in accordance with vendor terms to avoid late fees and maintain strong vendor relationships.
 </li>
 <li>
 Reconcile vendor statements regularly, research and resolve outstanding items, and respond promptly and professionally to vendor and internal inquiries.
 </li>
 <li>
 Maintain accurate and organized AP files, including contracts, W‑9s, 1099 support, grant documentation, and backup needed for financial and HRSA audits.
 </li>
 <li>
 Assist with month‑end and year‑end closing, including AP accruals, aging reports, reconciliations, and preparation of schedules for auditors and cost report support.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Associate&rsquo;s or Bachelor's degree in Accounting, Business, or related field preferred.
 </li>
 <li>
 3&ndash;5 years of hands‑on accounts payable experience, preferably in healthcare, nonprofit, or FQHC/community health center environment.
 </li>
 <li>
 Working knowledge of basic accounting principles and chart of accounts, including experience with multi‑site or multi‑program cost centers and grant tracking.
 </li>
 <li>
 Proficiency with accounting (QuickBooks, or similar) and Microsoft Excel, Word, and Outlook.
 </li>
 <li>
 Strong attention to detail, accuracy, and organizational skills, with proven ability to manage high invoice volume and multiple deadlines in a fast‑paced clinical environment.
 </li>
 <li>
 Effective written and verbal communication skills and a customer‑service orientation when working with vendors, clinical departments, and administrative staff.
 </li>
 <li>
 Demonstrated ability to maintain confidentiality of financial, patient‑related, and vendor information and to comply with FQHC policies and procedures.
 
 
 </li>
 </ul>
 
 Work Schedule And Compensation
 
 
 
 <ul>
 <li>
 Full‑time, Monday&ndash;Friday; on‑site at Delta Health Center.
 </li>
 <li>
 Competitive salary based on experience, with comprehensive benefits including health, dental, vision, retirement plan, and paid time off (sick and vacation)
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Associate&rsquo;s or Bachelor's degree in Accounting, Business, or related field preferred.
 </li>
 <li>
 3&ndash;5 years of hands‑on accounts payable experience, preferably in healthcare, nonprofit, or FQHC/community health center environment.
 </li>
 <li>
 Working knowledge of basic accounting principles and chart of accounts, including experience with multi‑site or multi‑program cost centers and grant tracking.
 </li>
 <li>
 Proficiency with accounting (QuickBooks, or similar) and Microsoft Excel, Word, and Outlook.
 </li>
 <li>
 Strong attention to detail, accuracy, and organizational skills, with proven ability to manage high invoice volume and multiple deadlines in a fast‑paced clinical environment.
 </li>
 <li>
 Effective written and verbal communication skills and a customer‑service orientation when working with vendors, clinical departments, and administrative staff.
 </li>
 <li>
 Demonstrated ability to maintain confidentiality of financial, patient‑related, and vendor information and to comply with FQHC policies and procedures.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 Work Schedule and Compensation
 
 
 
 <ul>
 <li>
 Full‑time, Monday&ndash;Friday; on‑site at Delta Health Center.
 </li>
 <li>
 Competitive salary based on experience, with comprehensive benefits including health, dental, vision, retirement plan, and paid time off (sick and vacation)
 </li>
 </ul>
</div>

Accounts Payable Specialist

Cox Automotive

<div>This position is NOT remote- it is conducted on-site, in office 
 
This position ensures accurate, efficient recording of vehicle and customer information/ during the sale and provides administrative support to the auctioneer on sale days from a local Cox Automotive Manheim location virtually. The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of transaction and obtains customer signatures as appropriate. This position may perform other duties remotely as identified for efficiencies. 
 
Part time position: Approximately 15-20 hours per week (Tuesday, Wednesday, Thursday schedule) 
 
Sign on Bonus: 
 
$1,000 Sign on Bonus after 90 days of employment 
 
Key Responsibilities: 
<ul><li>
Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.</li><li>
Work with auctioneer virtually to verify system information accurately represents vehicle.</li><li>
Verify vehicle run order to ensure appropriate vehicle is being keyed and sold.</li><li>
Operate monitor virtually, work with auctioneer to review Simulcast bids.</li><li>
Provide arbitration and other vehicle announcements to support auctioneer.</li><li>
Call and E-mail on late titles.</li><li>
Utilize salesforce for title absent support.</li><li>
In partnership of client services contact center operations to receive and respond to customer requests through various channels (e.g. phone, email, chat, and ticketing systems).</li><li>
Other duties as assigned.</li></ul> 

Minimum Qualifications: 
 
 
<ul><li>High School Diploma/GED</li><li>
Generally, less than 2 years of experience</li><li>
Effective communication skills required.</li><li>
Must possess good problem-solving and organizational skills.</li><li>
Ability to remain focused and composed during fast-paced sale-day activities.</li><li>
Regularly required to stand, walk, reach, talk and hear.</li><li>
Ability to lift 1-10 pounds.</li><li>
Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.</li></ul> 

Preferred Qualifications: 
<ul><li>
Ability to read, write and speak in Spanish.</li></ul> 

Work Environment 
<ul><li>
Occasional exposure to fumes, odors and weather conditions.</li></ul> 
USD 15.10 - 22.69 per hour 
 
Compensation: 
 
Hourly base pay rate is $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. 
 
Benefits: 
 
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. 
 
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.</div>

Part Time Auction Specialist I (Manheim)-Kansas City, MO

Foley Equipment

<div>
 The
 
 IT Support Specialist I
 
 will provide the first level of IT support to employees by troubleshooting hardware and software issues in person and remotely. Accountable for the first level of contact with the customer, ensuring they are helped quickly and efficiently while providing technical assistance, software support, hardware repairs, and excellent customer service.
 
 
 
 This position will require regular (every week) in-person attendance at one of our Foley Equipment offices with a partial week work-from-home opportunity. At this time, fully-remote is not available. Kansas City preferred.
 
 
 
 
 Job Duties
 
 
 
 <ul>
 <li>
 Provide technical support for Windows 10/11, Office 365, Zoom, and internal software.
 </li>
 <li>
 Respond to IT support calls, assist walk-in users, and manage support tickets to meet SLAs.
 </li>
 <li>
 Manage user accounts, access, and permissions through Active Directory and Exchange.
 </li>
 <li>
 Provision and configure new computers, mobile devices, and approved peripherals.
 </li>
 <li>
 Troubleshoot hardware, software, printers, and networking issues.
 </li>
 <li>
 Coordinate with vendors for licensing and equipment needs.
 </li>
 <li>
 Escalate recurring issues and follow company cybersecurity procedures.
 </li>
 <li>
 Assist with AV setup, device migrations, and hardware retirement.
 </li>
 <li>
 Stay up to date on the latest developments in technology, applications, and hardware utilized by Foley.
 </li>
 <li>
 Participate in a 24/7/365 on-call rotation assisting employees with urgent needs after hours.
 </li>
 <li>
 Travel is required for training and/or to assist at other locations.
 
 
 </li>
 </ul>
 
 Our Ideal Candidate
 
 
 
 <ul>
 <li>
 Ability to repair computer hardware and diagnose hardware issues
 </li>
 <li>
 Strong knowledge of Windows operating systems including Windows 10 and Windows 11.
 </li>
 <li>
 Experience with Office 365, Zoom Meetings and Phone, Microsoft Teams, and Active Directory
 </li>
 <li>
 Strong interpersonal skills
 </li>
 <li>
 Be well organized and pay close attention to detail
 </li>
 <li>
 Strong time management skills
 </li>
 <li>
 Customer service experience required.
 
 
 </li>
 </ul>
 
 What Will Put You Ahead
 
 
 
 <ul>
 <li>
 Associate&rsquo;s or Bachelor&rsquo;s degree in Computer Science or a related field
 </li>
 <li>
 CompTIA A+ Certification
 </li>
 <li>
 Some experience as an IT support specialist performing hardware and software troubleshooting preferred
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 <ul>
 <li>
 Competitive pay to recognize your valuable contribution
 </li>
 <li>
 401(k) with matching
 </li>
 <li>
 Comprehensive medical, dental, and vision plans
 </li>
 <li>
 Basic Life &amp; AD&amp;D, short-term disability, &amp; and long-term disability
 </li>
 <li>
 Wellness programs to focus on building healthy habits while earning prizes and cash bonuses throughout the year
 </li>
 <li>
 Holiday, PTO, and Parental Leave, promoting work-life balance and personal growth
 </li>
 <li>
 Casual dress attire
 </li>
 <li>
 Family-owned company where you&rsquo;re more than just another employee
 
 
 </li>
 </ul>
 
 About Foley Equipment
 
 
 
 Foley Industries - Foley Equipment, Foley Power Solutions, Foley Rental and SITECH Central &ndash; enters its ninth decade of empowering progress for customers in Kansas and Western Missouri. Foley&rsquo;s 1,000+ employees strive every day to safely deliver excellence in service, parts, rental and sales across a broad line of Caterpillar and allied construction equipment, power generation, as well as SITECH construction technology solutions. For more information, please visit www.FoleyEq.com
 
 
 
 Foley Industries, Inc. is an Equal Opportunity Employer (Race/Gender/Veteran/Disabled/Sexual Orientation/Gender Identity). To request a reasonable accommodation or assistance in completing the application, call 316-943-4211 or email
 
 
 careers@foleyeq.com
 
 
 .
 
 
 
 <ul>
 <li>
 At this time, Foley does not participate in any Visa sponsorship programs.
 </li>
 </ul>
</div>

IT Support Specialist I

Explore 348+ Crisis call center specialist full time nights in Kansas City this March. Find roles across top companies and apply now to boost your career.