call center representative

customer service representative Jobs in New York

customer service representative

customer success manager Jobs in New York

customer success manager

remote customer service representative Jobs in New York

remote customer service representative

call representative customer service - internship Jobs in New York

customer care representative

Hospice & Palliative Care, Inc

Job Overview **Hospice &amp; Palliative Care, Inc** is seeking a compassionate and professional individual to join our team as a **Customer Service Representative (Internship)**. Since 1977, our organisation has been dedicated to providing comfort, care, and support to individuals and families facing end-stage illnesses. As the first point of contact, you will play a crucial role in ensuring that patients, their families, and healthcare professionals receive a warm, empathetic, and efficient response. This **Part-Time** internship is an excellent opportunity for an individual looking to gain meaningful experience in a healthcare environment, providing vital support to our community. The position is based in **United States**. Salary: **$26 - $35 USD per hour** Responsibilities  <ul><li>Answer inbound telephone calls with a high degree of professionalism, empathy, and compassion.</li><li>Provide accurate and clear information regarding our hospice and palliative care services.</li><li>Listen attentively to the needs of callers, who may be in emotionally sensitive situations.</li><li>Direct enquiries and messages to the appropriate clinical staff, departments, or external partners.</li><li>Maintain strict confidentiality and handle sensitive patient information with the utmost discretion.</li><li>Accurately document call details and relevant information in our internal systems.</li><li>Support the administrative team with general tasks as required.</li></ul>Qualifications  <ul><li>Currently enrolled in or a recent graduate of a relevant programme of study.</li><li>Exceptional verbal communication and interpersonal skills, with a clear and compassionate telephone manner.</li><li>A profound sense of empathy and the ability to remain calm and professional during difficult conversations.</li><li>Strong organisational skills with meticulous attention to detail.</li><li>Ability to work both independently and as part of a supportive team.</li><li>Proficient in basic computer skills, including Microsoft Office applications.</li><li>Previous experience in customer service or a healthcare setting is advantageous but not essential.</li></ul>

Job Overview **Hospice &amp; Palliative Care, Inc** is seeking a compassionate and professional individual to join our team as a **Customer Service Representative (Internship)**. Since 1977, our organisation has been dedicated to providing comfort, care, and support to individuals and families facing end-stage illnesses. As the first point of contact, you will play a crucial role in ensuring that patients, their families, and healthcare professionals receive a warm, empathetic, and efficient response. This **Part-Time** internship is an excellent opportunity for an individual looking to gain meaningful experience in a healthcare environment, providing vital support to our community. The position is based in **United States**. Salary: **$18 - $35 USD per hour** Responsibilities &nbsp;<ul><li>Answer inbound telephone calls with a high degree of professionalism, empathy, and compassion.</li><li>Provide accurate and clear information regarding our hospice and palliative care services.</li><li>Listen attentively to the needs of callers, who may be in emotionally sensitive situations.</li><li>Direct enquiries and messages to the appropriate clinical staff, departments, or external partners.</li><li>Maintain strict confidentiality and handle sensitive patient information with the utmost discretion.</li><li>Accurately document call details and relevant information in our internal systems.</li><li>Support the administrative team with general tasks as required.</li></ul>Qualifications &nbsp;<ul><li>Currently enrolled in or a recent graduate of a relevant programme of study.</li><li>Exceptional verbal communication and interpersonal skills, with a clear and compassionate telephone manner.</li><li>A profound sense of empathy and the ability to remain calm and professional during difficult conversations.</li><li>Strong organisational skills with meticulous attention to detail.</li><li>Ability to work both independently and as part of a supportive team.</li><li>Proficient in basic computer skills, including Microsoft Office applications.</li><li>Previous experience in customer service or a healthcare setting is advantageous but not essential.</li></ul>Benefits &amp; Perks:<ul><li>Competitive pay based on experience</li><li>Health, dental, and vision insurance</li><li>Performance bonuses</li><li>Free parking</li><li>Paid training and on-the-job learning</li><li>Supportive, drama-free team environment</li><li>Opportunities for career growth and development</li></ul>&nbsp;

Call Customer Representative - INTERNSHIP ( Full-Time / Part-Time )

Call Representative Customer Service - INTERNSHIP

murphypaintersinc

Job Overview Murphy Painters, Inc., a leading Florida-based painting company specialising in high-quality commercial and residential projects, is seeking a professional and motivated Remote Customer Service Representative to join our team. We are dedicated to exceeding client expectations through exceptional service and superior craftsmanship. This full-time, remote position is a fantastic opportunity for a self-motivated individual to be the first point of contact for our clients, ensuring a seamless and positive experience from the initial enquiry to project completion. The ideal candidate will be an outstanding communicator with a passion for customer satisfaction, playing a vital role in our daily operations and continued success. Responsibilities As a Customer Service Representative, you will be central to our client relations and operational coordination. Your primary duties will include: • Responding promptly and professionally to all incoming client enquiries via telephone, email, and our company website. • Providing detailed information about our interior and exterior painting services for both commercial and residential properties. • Scheduling initial consultations, project estimates, and work dates with clients, efficiently managing the company calendar. • Liaising with our painting crews to coordinate schedules and ensure they have all necessary project information. • Proactively communicating with clients throughout their project lifecycle to provide updates and answer questions. • Addressing and resolving any client concerns or issues with patience and a commitment to finding a satisfactory solution. • Maintaining accurate and organised client records and project details within our internal systems. Qualifications To be successful in this role, you should possess the following skills and experience: • Proven experience in a customer service, client relations, or administrative role. • Exceptional verbal and written communication skills with a professional and friendly telephone manner. • Strong organisational and time-management skills, with the ability to manage multiple tasks simultaneously. • A high level of proficiency in standard office software and a demonstrated ability to learn new systems quickly. • The discipline and focus to work independently and effectively in a remote environment. • A reliable high-speed internet connection and a dedicated, quiet workspace are essential for this role. • Experience in the home services, trades, or construction industry would be considered an advantage but is not essential. What We Offer • A competitive hourly wage of $45.00 - $60.00 USD, commensurate with experience. • The flexibility and convenience of a fully remote working arrangement. • The opportunity to be a key member of a reputable and growing company. • A supportive and collaborative team environment dedicated to quality and excellence.

Remote Customer Service Representative

Zech Group

Job Overview Zech Group is seeking a dedicated and articulate Customer Service Representative to join our dynamic team. This is a Full-Time position based in our New York, New York office. We are a customer-focused organisation committed to delivering excellence, and we are looking for an individual who shares our passion for providing outstanding support. The successful candidate will be the first point of contact for our clients, playing a crucial role in ensuring customer satisfaction and loyalty. The offered compensation for this role is $15 - $30 per hour. Responsibilities - Serve as the primary point of contact for customers, handling inbound queries through phone, email, and live chat in a professional and efficient manner. - Identify and assess customer needs to provide accurate information, guidance, and solutions. - Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution, and following up to ensure resolution. - Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints in our CRM system. - Process orders, forms, applications, and requests. - Communicate and coordinate with internal departments to ensure a seamless customer experience. - Develop a comprehensive knowledge of our company's products and services to answer customer questions effectively. - Contribute to team efforts by accomplishing related results as needed. Qualifications - Proven experience in a customer support or client service role. - Exceptional communication skills, both written and verbal, with a talent for active listening. - Strong problem-solving abilities and a capacity to remain calm and professional under pressure. - Proficiency in using CRM systems and the Microsoft Office Suite. - Excellent time-management and organisational skills with the ability to multi-task and prioritise work. - A patient, empathetic, and customer-oriented attitude. - A minimum of a high school diploma or equivalent is required. Benefits - A competitive hourly wage and benefits package. - Opportunities for professional development and career progression within the company. - A positive, supportive, and collaborative work environment. - Comprehensive training to ensure you have the knowledge and tools to succeed.

Customer Service Representative

Portermatt Electric Inc

Job Overview Portermatt Electric Inc. is a leading provider of quality and safe services for the commercial electrical industry. Since 1998, our mission has been to exceed customer expectations through our core values of honesty, dependability, and integrity. We are committed to fostering a friendly work environment and building lasting partnerships that ensure mutual success. We are currently seeking a dedicated and professional Remote Customer Service Representative to join our team. This is a Full-Time, remote position for candidates based in the United States. As the first point of contact for our clients, you will play a crucial role in upholding our reputation for excellence. The ideal candidate will be a clear communicator, an adept problem-solver, and passionate about delivering an outstanding customer experience. The salary for this position is $25 - $36 per hour, commensurate with experience. Responsibilities * Serve as the primary point of contact for customer enquiries via phone, email, and online platforms. * Provide accurate and helpful information regarding our services, pricing, and scheduling. * Efficiently manage and resolve customer issues and complaints with professionalism and empathy. * Schedule service appointments and coordinate with our technical teams to ensure timely service delivery. * Maintain detailed and accurate records of all customer interactions, transactions, and correspondence in our CRM system. * Process service requests, forms, and applications in a timely manner. * Follow up with customers to ensure their issues are resolved and they are satisfied with our service. * Collaborate with internal departments to streamline processes and improve the overall customer experience. * Consistently represent the company’s values of honesty, dependability, and integrity in all communications. Qualifications * Proven experience in a customer service, client support, or a similar role. * Exceptional verbal and written communication skills with a professional telephone manner. * Strong problem-solving skills and the ability to think on your feet. * Proficiency in using CRM software and other standard office applications. * Excellent organisational and time-management skills, with the ability to multitask effectively. * A high degree of empathy, patience, and a customer-centric attitude. * The ability to work independently and effectively in a remote setting. * A dedicated, quiet home office space with a reliable, high-speed internet connection is required. * Experience in the electrical or a related trade industry is advantageous but not essential.

Library

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.<h3> </h3> <ul><li>Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.</li><li>Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.</li><li>Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</li><li>Building lasting relationships with clients and other call center team members based on trust and reliability.</li><li>Utilizing software, databases, scripts, and tools appropriately.</li><li>Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</li><li>Making sales or recommendations for products or services that may better suit client needs.</li><li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li><li>Adhering to all company policies and procedures.</li></ul><h3> </h3>

Call Center Representative

Aqualillies

<h2>About the Role</h2>We're looking for a friendly, professional, and customer-focused Remote Customer Service &amp; Support Representativeto join our growing team. In this role, you'll assist customers via email, chat, and phone, helping resolve inquiries and providing an outstanding customer experience. If you enjoy helping people and thrive in a fast-paced remote environment, we'd love to hear from you.<h2>Key Responsibilities</h2><ul><li>Respond to customer inquiries via email, live chat, and phone.</li><li>Resolve customer concerns in a timely and professional manner.</li><li>Provide accurate information about products and services.</li><li>Process orders, returns, refunds, and account updates.</li><li>Document customer interactions in the company's CRM system.</li><li>Escalate complex issues to the appropriate department when necessary.</li><li>Meet quality, productivity, and customer satisfaction goals.</li><li>Collaborate with team members to improve the customer experience.</li></ul><h2>Qualifications</h2><ul><li>High school diploma or equivalent.</li><li>Previous customer service, call center, or support experience is preferred but not required.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and active listening abilities.</li><li>Comfortable using computers, CRM software, and Microsoft Office or Google Workspace.</li><li>Ability to multitask and work independently in a remote environment.</li><li>Reliable internet connection and a quiet home workspace.</li></ul><h2>What We Offer</h2><ul><li>100% remote position.</li><li>Competitive hourly pay: $35–$45 per hour, based on experience.</li><li>Paid training and ongoing coaching.</li><li>Flexible scheduling options.</li><li>Opportunities for career growth and internal promotions.</li><li>Paid time off and company-recognized holidays (where applicable).</li><li>Performance-based bonuses and employee recognition programs.</li><li>Supportive and collaborative remote team culture.</li></ul>

Customer Service & Support (Remote)

Enel Group

We are seeking a dedicated individual to join our team as a Live Chat Support professional. As a Live Chat Support representative, you will play a crucial role in providing timely and efficient support to our customers through online chat platforms. This position requires exceptional communication skills, problem-solving abilities, and a customer-focused approach to ensure that our customers receive the assistance they need in a polite and professional manner. If you are passionate about delivering excellent customer service and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity with us.<h3>Responsibilities</h3><ul><li>Respond to customer inquiries and provide product information through live chat.</li><li>Assist customers with troubleshooting technical issues and escalate complex problems as needed.</li><li>Maintain a positive, empathetic, and professional attitude towards customers at all times.</li><li>Accurately document each customer interaction and follow up when necessary.</li><li>Work closely with other departments to resolve customer concerns and complaints.</li><li>Identify trends in customer inquiries and provide feedback to improve products and services.</li><li>Adhere to company policies and procedures while ensuring customer satisfaction is met.</li></ul><h3>Requirements</h3><ul><li>Strong written communication skills with a keen eye for detail.</li><li>Ability to multitask and manage multiple chat conversations simultaneously.</li><li>Experience in customer service or a related field is preferred.</li><li>Proficient in using chat and ticketing systems to provide support.</li><li>Excellent problem-solving skills with a solution-oriented mindset.</li><li>Ability to remain calm and courteous under pressure.</li><li>Flexible schedule to accommodate varying shifts, including weekends and holidays.</li></ul>

Live Chat Support

Explore 123+ Customer care representative in New York this July. Find roles across top companies and apply now to boost your career.

123 customer care representative jobs In New York

Call Representative Customer Service - INTERNSHIP

Remote Customer Service Representative

Customer Service Representative

Remote Customer Service Representative

Call Center Representative

Customer Service & Support (Remote)

Live Chat Support