key account manager

marketing manager

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customer experience manager turkiye Jobs in Istanbul

customer experience manager turkiye

key account executive

customer engagement manager

MAD Parfumeur

<div>
 
 
 About Us
 
 
 
 Mad Parfumeur is one of the leading players in the Turkish perfume and cosmetics industry. We are currently seeking an experienced
 
 Customer Experience (CRM) Manager
 
 to join our dynamic team in Istanbul. This position will oversee the full spectrum of customer experience management, covering both physical stores and digital sales channels (D2C). Under the umbrella of Customer Experience (CRM), this role will lead three core areas&mdash;Customer Service &amp; Notification Management (CMS), Loyalty &amp; Communication Programs, and Data Analytics &amp; Insights&mdash;to enhance customer engagement, loyalty, and satisfaction through data-driven strategies and seamless omnichannel operations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Customer Service &amp; Notification Management (CMS)
 
 
 
 &bull; Lead the establishment, development, and operation of the customer feedback and notification management system
 
 
 &bull; Monitor and report customer satisfaction through CMS tools and dashboards
 
 
 &bull; Design, conduct, and analyze NPS and customer satisfaction surveys
 
 
 &bull; Manage customer feedback from all touchpoints, ensuring timely resolution and reporting of recurring issues
 
 
 &bull; Collaborate with internal teams to turn feedback into actionable service improvement initiatives
 
 
 
 
 
 
 Loyalty &amp; Communication Programs (CRM)
 
 
 
 &bull; Develop and manage the company&rsquo;s customer loyalty platform and engagement strategies
 
 
 &bull; Create dynamic customer segmentation models and track behavioural insights
 
 
 &bull; Design and execute micro-targeted campaigns to increase customer retention, frequency, and basket size
 
 
 &bull; Manage content creation and distribution across channels (email, SMS, push notifications, etc.)
 
 
 &bull; Work closely with Sales, Marketing, and E-Commerce teams to continuously improve the customer journey
 
 
 
 
 
 
 Data Analytics &amp; Insights (CDP / Analytics)
 
 
 
 &bull; Lead the setup, enhancement, and management of the Customer Data Platform (CDP)
 
 
 &bull; Ensure accuracy, security, and usability of customer data for strategic decision-making
 
 
 &bull; Analyze customer behaviours, identify growth opportunities, and provide actionable insights
 
 
 &bull; Create regular analytical reports and dashboards to track key CRM and experience metrics
 
 
 &bull; Partner with cross-functional teams to develop predictive models and customer-centric business cases
 
 
 
 
 
 
 Qualifications
 
 
 
 &bull; Bachelor&rsquo;s degree in business administration, Marketing, Statistics, Industrial Engineering, or a related field
 
 
 &bull; Minimum 5 years of experience in customer loyalty, CRM, or customer experience management, preferably in the retail industry
 
 
 &bull; Minimum 3 years of experience in customer feedback or notification systems (in-house or outsourced)
 
 
 &bull; Strong command of data analysis, segmentation, and reporting
 
 
 &bull; Hands-on experience with CDP/CRM and campaign management tools (preferably MS Dynamics, Nebim V3, SAP ERP)
 
 
 &bull; Experience in e-commerce or retail operations preferred
 
 
 &bull; Strategic mindset with strong planning, communication, and leadership skills
 
 
 &bull; Fluent in English
 
 
 
 
 
 
 Why Join Us?
 
 
 
 At Mad Parfumeur, you will play a leading role in shaping the brand&rsquo;s customer experience strategy by combining technology, insight, and creativity. You will lead cross-functional initiatives that bridge data analytics, personalized communication, and service excellence&mdash;ensuring that every interaction strengthens our connection with customers and drives sustainable growth.
 
</div>

Customer Experience (CRM) Manager

Menarini Türkiye

<div>
 
 We are looking for a
 
 &ldquo;Business Insight and Customer Engagement Process Leader&rdquo;
 
 for our Business Operations team in Istanbul.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 
 
 Business Insights
 
 
 <ul>
 <li>
 Lead the generation, analysis, and interpretation of data from multiple sources (sales, market research, CRM, competitive intelligence, digital engagement metrics) to support strategic and operational decision-making.
 </li>
 <li>
 Deliver timely, relevant, and actionable insights to senior management, brand teams, and field force leadership.
 </li>
 <li>
 Partner with marketing and sales leaders to define KPIs, measure performance, and recommend adjustments to tactics or strategy.
 </li>
 <li>
 Manage and optimize market research activities (qualitative and quantitative) to deepen understanding of customer needs, behaviors, and preferences.
 </li>
 <li>
 Develop predictive and trend analyses to anticipate market changes and identify growth opportunities.
 </li>
 </ul>
 
 
 
 
 
 Customer Engagement Process Management
 
 
 <ul>
 <li>
 Design, implement, and continuously improve the omnichannel customer engagement model in alignment with company strategy and compliance requirements.
 </li>
 <li>
 Ensure processes enable a seamless, personalized, and compliant customer experience across channels (face-to-face, remote, digital, events, congresses).
 </li>
 <li>
 Drive the implementation of the new CRM system in close alignment with regional and country strategic priorities.
 </li>
 <li>
 Drive adoption and effective use of CRM and engagement tools by the field force and medical teams. Monitor engagement quality and effectiveness, recommending process refinements and capability-building initiatives.
 </li>
 </ul>
 
 
 
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Collaborate with Sales Force Effectiveness, Digital, Medical Affairs, Marketing, and IT to ensure integrated insight generation and engagement strategies.
 </li>
 <li>
 Serve as the point of contact for global/regional BI &amp; engagement process initiatives, adapting global frameworks to local market needs.
 </li>
 <li>
 Support launch excellence and lifecycle management by embedding customer insight into planning.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 University degree in Business, Economics, Engineering, or related fields.
 </li>
 <li>
 Minimum 5 years of experience in business insights, analytics, market research, or customer engagement processes.
 </li>
 <li>
 Experience in the pharmaceutical or healthcare sector is a strong advantage.
 </li>
 <li>
 Strong analytical, problem-solving, and project management skills.
 </li>
 <li>
 Hands-on experience with CRM systems and omnichannel engagement tools.
 </li>
 <li>
 Excellent command of English.
 </li>
 </ul>
 
 
 
 
 As Menarini Sa&gbreve;l&inodot;k ve &Idot;la&ccedil; San. ve Tic. A.&Scedil;. (&ldquo;Menarini Turkey&rdquo;), we process your personal data in accordance with the Law on the Protection of Personal Data No. 6698 (&ldquo;KVKK&rdquo;) and the applicable legislation. Your personal data are processed for the purpose of conducting recruitment procedures. For detailed information regarding the processing of your personal data, you may review the
 
 &ldquo;Information Notice on the Processing of Personal Data of Job Applicants&rdquo;
 
 available at https://www.menarini.com.tr.
 
 
 
</div>

Customer Engagement & Business Insight Process Leader

Beyyoglu

<div>
 
 
 About Beyyoglu
 
 
 
 Beyyoglu is a contemporary fashion brand redefining urban style through high-quality design and digital excellence. With a strong presence in both retail and e-commerce, Beyyoglu continues to grow internationally, with flagship stores in Turkey and London. Our mission is to blend creativity, technology, and data to deliver exceptional fashion experiences worldwide.
 
 
 
 
 
 
 Role Overview
 
 
 
 We are seeking an
 
 experienced, data-driven, and strategic E-Commerce Growth Manager
 
 to lead Beyyoglu&rsquo;s entire online ecosystem.
 
 
 This role combines
 
 branding, digital marketing, sales, customer experience, and creative operations
 
 under one growth-oriented leadership. The E-Commerce Growth Manager will be directly responsible for driving
 
 revenue growth, conversion performance, and brand visibility
 
 across all digital channels and markets.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Branding &amp; Marketing
 
 
 <ul>
 <li>
 Build and execute 360&deg; marketing strategies across all digital touchpoints.
 </li>
 <li>
 Manage paid media (Meta, Google, TikTok, Pinterest, etc.) and SEO/SEM initiatives to ensure maximum brand exposure and conversion.
 </li>
 <li>
 Oversee brand consistency across all creative assets and campaigns, ensuring alignment with the Beyyoglu brand voice.
 </li>
 </ul>
 
 
 2. Sales &amp; Channels Management
 
 
 <ul>
 <li>
 Lead all online sales operations including
 
 official website, marketplaces (Trendyol, Hepsiburada, Boyner, Zalando, etc.)
 
 , and new global e-commerce partnerships.
 </li>
 <li>
 Create and execute growth roadmaps to increase online sales, improve ROAS, and optimize funnel performance.
 </li>
 <li>
 Manage inventory alignment, pricing strategies, and promotional campaigns to maximize profitability.
 </li>
 </ul>
 
 
 3. Customer Experience &amp; Call Center
 
 
 <ul>
 <li>
 Oversee the
 
 call center operations
 
 , ensuring seamless customer communication and service excellence.
 </li>
 <li>
 Implement data-driven improvements in customer satisfaction, NPS, and retention metrics.
 </li>
 <li>
 Collaborate with logistics and fulfillment teams to ensure smooth end-to-end customer experience.
 </li>
 </ul>
 
 
 4. Creative &amp; Influencer Marketing
 
 
 <ul>
 <li>
 Manage all
 
 creative content production
 
 including photo, video, and copy assets.
 </li>
 <li>
 Plan and coordinate
 
 influencer collaborations
 
 , product seeding, and social media activations to drive engagement and sales.
 </li>
 <li>
 Lead storytelling initiatives that enhance brand identity and emotional connection with the audience.
 </li>
 </ul>
 
 
 5. Social Media &amp; Communication
 
 
 <ul>
 <li>
 Oversee all
 
 social media platforms
 
 (Instagram, TikTok, YouTube, LinkedIn, etc.) to ensure strategic content planning and performance optimization.
 </li>
 <li>
 Monitor and report on social and engagement metrics, using data to guide future content and communication strategies.
 </li>
 </ul>
 
 
 6. Reporting &amp; Analysis
 
 
 <ul>
 <li>
 Analyze performance across all channels using GA4, Looker Studio, and other BI tools.
 </li>
 <li>
 Report directly to top management with actionable insights and growth recommendations.
 </li>
 <li>
 Set measurable KPIs for marketing, sales, and content teams, ensuring alignment with overall business goals.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 
 Minimum 10 years of professional experience
 
 in e-commerce, digital marketing, or growth management&mdash;preferably within the fashion retail industry.
 </li>
 <li>
 Proven success in managing multi-channel digital sales operations and achieving strong revenue growth.
 </li>
 <li>
 Expertise in Shopify, Meta Ads Manager, Google Analytics (GA4), and marketing automation tools.
 </li>
 <li>
 Strong leadership and project management skills, with experience managing cross-functional teams.
 </li>
 <li>
 
 Fluency in English &ndash; Upper Intermediate or above (required).
 
 </li>
 <li>
 Strong analytical mindset with an understanding of ROI, ROAS, and performance optimization.
 </li>
 <li>
 Entrepreneurial, creative, and growth-oriented professional who thrives in a fast-paced environment.
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 Opportunity to lead digital growth for a fast-expanding international fashion brand.
 </li>
 <li>
 Creative and data-driven working environment with room for innovation.
 </li>
 <li>
 Competitive salary, performance-based bonuses, and global career development opportunities.
 </li>
 <li>
 A collaborative, ambitious, and forward-thinking team culture.
 </li>
 </ul>
</div>

E-Commerce Growth Manager

<div>At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
This Position reports to:
Local Division Manager<div> 
Your role and responsibilities
 
 
In this role, you will have the opportunity to propose and implement communication plans. Each day, you will implement assigned marketing communications activities through all available communications tools according to group guidelines, directives, and messages, within the approved budget. You will also showcase your expertise by generating leads via advertising, sponsorship, and other promotional activities, using the internet as a hub for integrated marketing communications. 
 
The work model for the role is: hybrid 
You will be mainly accountable for:<ul><li>
Design and implement integrated marketing and communication campaigns tailored to local customer needs, market dynamics, and stakeholder expectations. Ensure alignment with global/regional strategies while creating measurable impact at the country level.</li><li>
Collaborate closely with sales and global marcom to activate product launches, deliver promotional activities, and customer engagement initiatives.</li><li>
Create and distribute high-quality content that appeals to our target audiences. This includes developing content for press releases, articles, customer stories, etc.</li><li>
Manage and optimize local digital channels and social media platforms to ensure consistent brand presence and audience engagement. Plan, coordinate, and execute customer-facing events and industry fairs.</li><li>
Create and deliver thought leadership communications to position the local leaders and experts according to the communications strategy.</li><li>
Deliver internal communications that build engagement and support company culture.</li><li>
Monitor and report on local marketing KPIs, campaign results, and market insights.</li><li>
Ensure brand consistency and compliance with global communication guidelines.</li><li>
Act as the main contact for external agencies, partners, and suppliers in the country.</li></ul></div><div> 

Qualifications for the role
<ul><li>Solid understanding of B2B/industrial marketing and communications.</li><li>
Direct experience in campaign management, events, content creation, and digital channels.</li><li>
Proficient project management and organizational skills; ability to prioritize and deliver under tight timelines.</li><li>
Proficient in communication, editing, and presentation, both in the Turkish and English.</li><li>
Customer-centric mindset, with the ability to adapt technical information into compelling local messaging.</li><li>
Collaborative individual, able to collaborate across functions and with regional/global colleagues.</li><li>
Dedicated, self-driven, and resourceful &mdash; comfortable working without direct reports.</li></ul></div>
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.</div>

Marketing & Communications Specialist, High Power and IEC LV Motors

Sanofi

<div>Job title: Rare Diseases (RD) Franchise Head Eurasia<ul><li>
Hiring Manager: General Manager of Eurasia MCO</li><li>
Location: Istanbul, Turkiye</li><li>
25% of travel expected</li><li>
Job type: Permanent</li></ul>
About the job
This is a strategic leadership opportunity at the forefront of Sanofi&rsquo;s Rare Disease journey in Eurasia.
Eurasia, comprising Turkey, Russia, and the Levant, is a region of scale, complexity, and untapped potential:<ul><li>
Nearly &euro;200M in sales, representing approx. 1/5th of region revenue</li><li>
2nd largest region globally within the Rare Disease franchise</li><li>
~500 million people with elevated rare disease prevalence, offering significant unmet medical need</li><li>
A diverse and dynamic healthcare landscape, requiring both strategic insight and local agility</li></ul>
Here, you will lead at the intersection of strategy, innovation, and execution:<ul><li>
Shape and deliver market-leading, patient-centric strategies across multiple countries</li><li>
Accelerate innovative product launches and unlock new growth opportunities</li><li>
Build and empower high-performing teams to drive both results and transformation</li><li>
Influence global decision-making through local insights and business intelligence</li></ul>
This role is for a visionary leader who wants to make a lasting impact &mdash; not just on brands, but on patients, teams, and the future of Rare Disease in Eurasia.
Strategic context:<ul><li>
The RD Franchise Head concentrates all marketing MCO-strategic activities for RD products and new launches covered by their respective Brand / Launch Leads expected to support MCO.
</li></ul>Key Dimensions:<ul><li>
This role will be leading the RD Brand Teams for Eurasia MCO.
</li><li>Strategically important with high expectations on growth including new launches.</li><li>
The RD Head is a member of the MCO Leadership team.
</li></ul>Main responsibilities:
The RD Franchise Head holds the end-to-end accountability for management and performance of the MCO teams and activities for RD products within the assigned geography. S/he is accountable for RD MCO resource allocation within a defined envelop and the customer engagement plans with the mandate to accelerate efficient growth for innovative products as per global franchise guidance.
<ul><li>Ensure implementation and effective execution of franchise strategic plan for RD portfolio.</li><li>
Develop and implement an RD business plan to maximize business operating income, ensuring availability of products in the market, in compliance with the highest international standards and norms.</li><li>
Enhance RD Franchise through ecosystem shaping and strategic priority initiatives.</li><li>
Orchestrate and mobilize key internal and external stakeholders to transform ways of working and drive enterprise-wide impact.</li><li>
Responsible for all marketing activities for the RD portfolio.</li><li>
Global to Local:
</li></ul>Leading the adaptation of content strategy to the market: co-develop with Global (if in Global Brand Team) and lead localization and execution of the Integrated Growth Plan (IGP) including adaptation of content strategy to the market and local customer journey activation
Leading the implementation of customer engagement strategy to tactics by identifying local customers&rsquo; preferences and activation journeys for each customer segment to ensure a personalized engagement to drive BOI and best in class customer experience
<ul><li>Local to Global:</li></ul>
Business case development: leveraging sophisticated data and analytical capabilities to identify and prioritize the most attractive growth and BOI opportunities at country level
Pricing proposal (to be approved globally);
Local markets business insights and levers understanding to co-develop and execute IGP.<ul><li>
Coach direct reports, leveraging their strengths and consolidating a high-performance environment</li><li>
Implement or strengthen new ways of work for the RD Franchise activities and in connection with other functions, driving business operating model transformation (Go-to-Market, culture; Digital and Agile, Omnichannel):
</li><li>Drive growth through customer centricity
</li><li>Empower teams to decide and act
</li><li>Organize teams with an agile mindset
</li><li>Compliance: Respects corporate commitment and compliance guidelines.
</li></ul>About you
Technical skills:<ul><li>
In-depth understanding of the market, competition, future market trends and entire local healthcare ecosystem</li><li>
Brand management &amp; project management capabilities</li><li>
Building launch strategy</li><li>
Understanding of Sales and Marketing operating model, Go To Market (GTM) transformation</li><li>
Innovation and expertise in Digital engagement and Customer marketing
</li><li>Strong analytical capabilities: P&amp;L management, Scenario Planning and financial acumen to drive BOI
</li><li>Ability to take data-driven decisions based on customer needs</li></ul>
Soft skills:<ul><li>
Glocal mindset: able to understand and contribute to the global framework combined with local execution</li><li>
Capacity to challenge the status quo to enhance efficiency with an entrepreneurial mindset respecting global approaches.</li><li>
Entrepreneurial and agile mindset, unconventional thinking, always looking for new ways to achieve business goals</li><li>
Curious to learn and drive new initiatives in digital pharma marketing excellence</li><li>
Empowerment &amp; People leadership: create engaging environment, delegation, giving responsibility and lead trustfully, ability to coach, develop and manage feedback effectively.</li><li>
Communication, Stakeholder &amp; Change Management Skills: effective communication skills to influence and move to action to very diverse stakeholders (global, peers, cross-functional teams, sales forces and external stakeholders)</li><li>
Customer orientation: Motivate teams to connect with patients/customers to understand their needs and provide value-added solutions</li><li>
Role model of &ldquo;Take the Lead&rdquo; behaviors</li></ul>
Critical experiences required to be successful in the role (detailed)<ul><li>
Solid educational and professional background
</li><li>Minimum 10 years of proven successful management/marketing experience. A P&amp;L experience is a plus</li><li>
Experience with Customer Marketing, activation strategy &amp; innovative campaigns</li><li>
Exposure to international environment with track record of performance in Marketing and Sales with deep knowledge and understanding of finance and Market Access
</li><li>Experience with contributing to Global Brand planning processes and local implementation</li><li>
Digital Experience with Customer-facing approach and new GTM tactics.</li><li>
Negotiation skills notably with existing external partnerships/ Alliances: where relevant.</li><li>
Fluency in English &amp; Turkish is a must.</li></ul>
null</div>

Rare Diseases (RD) Franchise Head Eurasia

Turkcell

<div>
 
 As Turkcell, we aim to build a sustainable organization that creates value by providing our talents with a unique human experience and to elevate our employer brand to the top. In line with this goal, we reflect our adopted values in our ways of doing business.
 
 
 
 
 
 
 
 What We Value at Turkcell?
 
 
 
 
 
 Human-focused approach:
 
 In order to create a unique human experience, we place people at the center of our practices and aim to maximize the potential of our employees and develop their talents.
 
 
 
 Innovation:
 
 We passionately work to produce innovative solutions that make a difference in people's lives and to discover new ideas and technologies. 🚀
 
 
 
 Excellence:
 
 We aim for excellence in every aspect we are involved in and interact with, setting high standards for ourselves and achieving outstanding results. 🎯👌🏼
 
 
 
 Collaboration:
 
 We foster a culture of collaboration, respect and transparency as the key to success. 👥🔗🧩
 
 
 
 Customer-focused approach:
 
 We aim to deliver exceptional customer experiences by placing the needs of our customers at the center. 🤝 🖇️
 
 
 
 Sustainability:
 
 We are working towards a sustainable future for our customers, our employees and our world. 🌍
 
 
 
 
 
 
 
 What we expect?
 
 
 
 
 We are looking for a senior professional to design, launch, and manage new services, channels, and engagement-driven sections within BiP Discover (Ke&scedil;fet). This role is responsible for creating and operating new engagement mechanisms that increase user interaction, return frequency, and time spent within Discover. The role sits at the intersection of content, product, partnerships, and data, and focuses on turning ideas into scalable, high-engagement experiences.
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Engineering, Communications, Media, or a related field.
 </li>
 <li>
 6+ years of experience in engagement-driven digital platforms such as content, media, entertainment, news, or large-scale consumer apps.
 </li>
 <li>
 Proven experience in building and operating content-led services, channels, or engagement features within a larger platform.
 </li>
 <li>
 Strong understanding of user engagement mechanics, content discovery, and interaction design.
 </li>
 <li>
 Ability to translate user behavior insights and content performance data into new service and format ideas.
 </li>
 <li>
 Hands-on experience with experimentation and iteration (A/B testing, pilots, MVP launches).
 </li>
 <li>
 Strong collaboration skills with product, design, engineering, content, and marketing teams.
 </li>
 <li>
 Excellent communication and stakeholder alignment skills.
 </li>
 <li>
 Fluent in written and spoken English.
 </li>
 <li>
 Comfortable working with analytics tools such as Mixpanel, Excel, and similar platforms.
 </li>
 <li>
 Curious, creative, execution-focused, and data-driven mindset.
 </li>
 </ul>
 
 
 
 
 
 
 What Does the BiP Marketplace Product Manager Role Do at Turkcell?
 
 
 
 
 
 
 <ul>
 <li>
 Design, launch, and manage new engagement-driven services, channels, and sections within BiP Discover.
 </li>
 <li>
 Own the end-to-end lifecycle of these initiatives: concept, MVP, launch, iteration, and scaling.
 </li>
 <li>
 Identify engagement opportunities through user behavior analysis, content performance, and feedback.
 </li>
 <li>
 Run experiments to validate new ideas and continuously optimize performance.
 </li>
 <li>
 Work closely with product, design, and engineering teams to ensure seamless and scalable implementations.
 </li>
 <li>
 Collaborate with internal stakeholders to align new initiatives with broader Discover and platform strategies.
 </li>
 <li>
 Manage content, brand, or service partnerships related to the initiatives you lead.
 </li>
 <li>
 Track performance metrics, share insights, and improve initiatives based on data-driven learnings.
 </li>
 </ul>
 
 
 
 
 
 Perks and Benefits
 
 
 
 As a member of our team, you&rsquo;ll have the opportunity to receive a competitive salary, flexible working arrangements and a range of fringe benefits and perks such as career development and advancement opportunities. You can reach the details via "https://bit.ly/TurkcellTKusagi&rsquo;&rsquo;🎁▶️
 
 
 
 
 <ul>
 <li>
 
 Turkcell is an equal opportunity employer and accepts all qualified applicants for evaluation; regardless of race, color, religion, gender, national origin, ethnicity, age, physical appearance, marital status, military service.
 
 </li>
 </ul>
 
 
</div>

BIP MARKETPLACE PRODUCT MANAGER

Ecolab

<div>
 
 We are looking for a
 
 North District Manager
 
 to lead our Institutional Sales team across Marmara, Black Sea, Georgia and Azerbaijan region.
 
 
 In this role, you will be responsible for achieving planned sales results, leading and developing a field-based sales team, and driving commercial execution across the region. This position reports directly to the Area Manager and is based in Istanbul.
 
 
 
 
 
 
 
 
 
 What We Offer
 
 
 
 
 
 
 * An opportunity to address some of the world&rsquo;s most pressing challenges by helping customers achieve clean water, abundant energy, and healthy environments.
 
 
 * A leadership role with full commercial ownership in a global, purpose-driven organization.
 
 
 * A dynamic and hybrid working model combining field presence, customer interaction, and home office flexibility.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 * Drive and deliver regional sales targets, growth plans, and profitability objectives.
 
 
 * Lead, coach, and motivate a remote field sales team, ensuring strong execution and engagement.
 
 
 * Set clear individual and team objectives, monitor performance, and ensure accountability.
 
 
 * Execute sales strategies in line with regional and company priorities.
 
 
 * Conduct regular field visits to assess performance, provide coaching, and identify development needs.
 
 
 * Build and maintain strong relationships with key customers and strategic accounts.
 
 
 * Manage customer escalations, commercial risks, and account-related issues effectively.
 
 
 * Collaborate closely with cross-functional teams to support sales execution.
 
 
 * Ensure compliance with company policies, ethical standards, and safety requirements.
 
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 * Proven experience in sales leadership within institutional.
 
 
 * Strong experience in managing and developing field-based or remote sales teams.
 
 
 * Demonstrated ability to translate sales strategy into execution and results.
 
 
 * Strong planning, organizational, and prioritization skills.
 
 
 * Proactive, analytical, and disciplined approach to problem solving.
 
 
 * Excellent verbal and written communication skills, with the ability to engage stakeholders at all levels.
 
</div>

District Manager

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