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customer engagement senior analyst

TransUnion

<div>TransUnion's Job Applicant Privacy Notice
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Team Overview
As the customer Engagement Senior Analyst you will ensure alignment between sales and delivery teams from a delivery standpoint. You will partner with sales on new/existing customer opportunities, advise on product capabilities and set up process and provide final solution recommendation. You will also communicate between production and customers and ensure program dates and deliverables are met. In this role you will report to the Manager, Customer Engagement.&amp;#xa;&amp;#xa;This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Role Overview and Core Responsibilities
<ul><li><div>Contribute to the full system lifecycle including client and sales engagement, requirements gathering, review the fulfillment of the solution, &amp; coordinate resources for fulfillment
</div></li><li><div>The associate is needed for successful analysis of customer business requirements by assisting the technical team with developing an end to end processing solution that includes design, setup, test, delivery and documentation.
</div></li><li><div>Validate batch fulfillment system setup and output, based on requirements from the customer, which also includes direct customer communication to audit the results.
</div></li><li><div>Analyze and interpret how industry changes will affect program execution, fulfillment, and solution delivery
</div></li></ul>Required Knowledge and Experiences
<ul><li>Translate technical and functional requirements and collaborate with technical counterparts
</li><li>Explain technical concepts in layman's terms to a non-technical audience
</li><li>Bachelor&rsquo;s degree and relevant work experience, preferably in the Financial Services industry
</li><li>Familiarity working with data
</li><li>Experience in the credit reporting, financial services or direct marketing industry is preferred.
</li><li>ETL Knowledge
</li></ul>Benefits that support every part of your life:
At TransUnion, we design benefits to help you feel well, do well, and plan well&mdash;from day one.
For Your Health : Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.
For Your Protection : We&rsquo;ve got your back with company‑paid basic life and AD&amp;D, optional voluntary life and AD&amp;D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.
For Your Family : From adoption assistance and fertility planning coverage to caregiver support, we&rsquo;re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.
For Your Future : Build toward what&rsquo;s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently.
For You : Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.
For Your Wellness : Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.
We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans&rsquo; Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion&rsquo;s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com .
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.
TransUnion complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration-related employment benefit for this position. Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.
Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company&rsquo;s reputation are also essential expectations of this position.
<h2 class="jobSectionHeader">Pay Scale Information:
</h2>The U.S. base salary range for this position is $62,000.00 - $90,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual&rsquo;s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion&rsquo;s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.&amp;#xa;
TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good , which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver&rsquo;s seat of their professional development&mdash; while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that&rsquo;s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. 
Be a part of our Workforce for Good &ndash; you&rsquo;ll work with great people, pioneering products and cutting-edge technology.
TransUnion's Internal Job Title:
Sr Analyst, Customer Engagement
Company:
TransUnion LLC</div>

Customer Engagement Senior Analyst

1880 Hospitality

Foodservices Brand Group is a fast-growing company composed of three dynamic operating units: 1880 Retail, 1880 Hospitality, and Tomlinson Industries. These businesses span multiple channels and product categories, including retail, food service, and industrial components. The largest segment is retail, representing over 80% of company sales. Growth in this segment is driven by the Pyrex and Snapware brands, which lead the North American market through a supply agreement with a longstanding domestic glass manufacturer. Each business unit plays a vital role in delivering high-quality, branded solutions tailored to its unique audience.Deductions Analyst Responsibilities:&middot; Review and analyze customer deductions to identify root causes, such as pricing discrepancies, promotional allowances, compliance and other chargebacks&middot; Collaborate with cross-functional teams, including sales, customer service and accounting, to investigate and resolve deduction issues in a timely manner&middot; Maintain accurate records of deduction activities, including tracking and reconciling open deductions, adjustments and recoveries&middot; Develop and implement strategies to minimize deductions and improve deductions management processes&middot; Prepare and analyze deduction reports, providing insights and recommendations for process improvements and revenue optimization&middot; Communicate effectively with internal stakeholders and external customers to address deduction inquiries and resolve disputes professionallyDeductions Analyst Requirements:&middot; 3+ years of deductions management experience within the retail or related industry.&middot; Showcase your proficiency in ERP systems, demonstrating your ability to navigate complex financial landscapes.&middot; Vividly experience is a plus.&middot; Detail-oriented mindset with a focus on accuracy and data integrity.&middot; Ability to prioritize tasks, meet deadlines and adapt to a fast-paced environmentJob Type: Full-timePay: $52,000.00 - $62,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Prescription drug insurance</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Are you legally authorized to work in the United States without employer sponsorship?</li></ul>Experience:<ul><li>Deduction Analyst: 3 years (Preferred)</li></ul>Ability to Commute:<ul><li>Chicago, IL 60631 (Preferred)</li></ul>Work Location: Hybrid remote in Chicago, IL 60631

Deduction Analyst

Skybox Capital

<div>Business Analyst (2&ndash;3 Years Experience) 
Location: Chicago, IL (On-site) 
About LeadsIQ &ndash; A Skybox Capital Company 
LeadsIQ, a Skybox Capital portfolio company, is a data-driven customer acquisition platform focused on delivering high-quality, intent-driven traffic across multiple industries. Backed by entrepreneurs who have built and scaled billion-dollar digital marketplaces, the team operates in a fast-paced, analytical environment where data directly drives revenue and decision-making. 
 
The Role 
We&rsquo;re looking for a Business Analyst with 2&ndash;3+ years of experience who enjoys working with data to solve real business problems. This role blends hands-on data analysis with business strategy, giving you exposure to how performance marketing, customer acquisition, and revenue generation operate at scale. 
You&rsquo;ll work closely with internal stakeholders to analyze performance, identify trends, and help guide decisions that directly impact growth. 
 
Key Responsibilities
<ul><li>Analyze large datasets using SQL and Excel to identify trends, anomalies, and opportunities</li><li>
Build and maintain reports and dashboards to monitor business performance and KPIs</li><li>
Support data-driven decision making across marketing, operations, and business teams</li><li>
Work with messy, real-world datasets to clean, structure, and extract meaningful insights</li><li>
Assist in identifying performance drivers and areas for optimization</li><li>
Partner with stakeholders to understand business questions and translate them into analytical solutions</li><li>
Contribute to building scalable reporting processes and improving data workflows</li></ul> 
 
What We&rsquo;re Looking For
<ul><li>2&ndash;3 years of experience in data analysis, business analysis, or analytics-related roles</li><li>
Strong proficiency in SQL and Excel (pivot tables, formulas, data manipulation)</li><li>
Experience working with large or complex datasets</li><li>
Familiarity with data visualization tools (Tableau, Power BI, Looker, etc.)</li><li>
Basic experience with Python or similar tools is a plus</li><li>
Strong attention to detail and ability to think critically about data</li><li>
Ability to communicate findings clearly to both technical and non-technical stakeholders</li></ul> 
 
Why Join LeadsIQ
<ul><li>High Impact: Your work directly influences revenue and business decisions</li><li>
Growth: Opportunity to expand into more advanced analytics, strategy, or technical roles</li><li>
Exposure: Work closely with experienced operators in a data-driven business</li><li>
Learning: Gain hands-on experience with performance marketing, data infrastructure, and analytics at scale</li></ul> 
 
Ideal Candidate Profile
<ul><li>Early-career analyst who wants more ownership and impact</li><li>
Comfortable working in a fast-paced, less structured environment</li><li>
Curious, analytical, and eager to learn how data drives real business outcomes</li></ul></div>

Business Analyst

Abbott

<div>Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You&rsquo;ll also have access to:<ul><li>
Career development with an international company where you can grow the career you dream of.</li><li>
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.</li><li>
An excellent retirement savings plan with high employer contribution</li><li>
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor&rsquo;s degree.</li><li>
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.</li><li>
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.</li></ul>
The Opportunity
Abbott Rapid Diagnostics - Infectious Disease has an exciting opportunity for a Senior Sales Specialist, Urgent Care for the Central region.
The Senior Specialist &ndash; Urgent Care will assume regional urgent care market responsibilities, meeting and exceeding assigned territory sales plans for targeted products by leveraging Abbott Rapid Diagnostic&rsquo;s value proposition. The Senior Specialist &ndash; Urgent Care will be responsible to analyze, profile, and develop strategic relationships with targeted urgent care accounts while partnering with distribution channel partners and internal Abbott divisions to prioritize and qualify customers in order to penetrate and close new business opportunities to achieve the financial goals for the business.
The primary responsibility of the Senior Specialist &ndash; Urgent Care is to enable market share growth of assigned products within defined top urgent care accounts. The Senior Specialist&ndash; Urgent Care is an expert in the selling process and will serve as the Abbott Rapid Diagnostic resource for urgent care strategy for distributors and customers, technical service, sales organization(s), marketing and corporate accounts. The Senior Specialist &ndash; Urgent Care will identify additional Abbott products for multiple Abbott Rapid Diagnostic business units. Product focus likely to be adapted and expanded.
What You&rsquo;ll Work On<ul><li>
Develop and execute strategic territory sales plans to drive new business, increase market penetration, and achieve or exceed revenue objectives within the urgent care market.</li><li>
Manage the full sales cycle using a consultative selling approach, including prospecting, presenting solutions, engaging key stakeholders, negotiating contracts, and closing business while leveraging Salesforce.com to track and advance opportunities.</li><li>
Build and maintain strong relationships with executive-level customers, key opinion leaders, distributors, and industry partners to drive customer retention, competitive conversions, and advocacy for Abbott products and solutions.</li><li>
Support distributors and internal sales teams through training, technical expertise, marketing initiatives, and collaborative sales activities to maximize market share and revenue growth.</li><li>
Promote Abbott's portfolio of diagnostic products, software, services, and cross-divisional solutions while identifying opportunities to expand adoption across assigned accounts.</li><li>
Monitor market trends, competitive activity, reimbursement changes, and regulatory requirements to identify growth opportunities and inform business strategy.</li><li>
Collaborate cross-functionally with operations, regulatory affairs, product development, technical services, and commercial teams to support customer needs, resolve issues, and ensure successful business execution.</li><li>
Maintain accurate forecasting, reporting, expense management, CRM documentation, and complaint escalation processes while ensuring compliance with corporate policies and quality standards.</li><li>
Represent Abbott at industry conferences, trade shows, distributor meetings, and customer events, with</li></ul>
Required Qualifications<ul><li>
BA/BS in sales, marketing, business management or related coursework</li><li>
Minimum 5 years sales experience with documented history of success.</li><li>
Additional training in laboratory product sales and the diagnostics industry.</li><li>
Demonstrated expertise in price &ndash; value contract negotiations.</li><li>
Thorough understanding of financial dynamics (pricing, profitability, contract management).</li><li>
Ability and flexibility to travel and work with customers throughout the assigned geographical territory ~70-75% both regional and some national to support business objectives and customer engagement.</li><li>
Valid Drivers License</li></ul>
Preferred Qualifications<ul><li>
Experience calling on Urgent Care Centers and distribution channel partners</li></ul><ul><li>Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.</li></ul>
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews. 
The base pay for this position is $78,000.00 &ndash; $156,000.00. In specific locations, the pay range may vary from the range posted.</div>

Senior Sales Specialist - Infectious Disease Diagnostics - Urgent Care -

Tropicana Brands Group

<div>
 
 
 Fresh-Squeezed Legacy, Bold New Chapter
 
 
 
 Tropicana Brands Group is a $3B startup aiming to revolutionize the beverage category. Formed in 2022 as a joint venture between PAI Partners and PepsiCo, our portfolio includes iconic brands like Tropicana, Naked, KeVita, Izze, Copella, and Punica. With over 76 years of global leadership in the orange juice category, we&rsquo;re committed to preserving this legacy while driving innovation in other areas. From reimagining orange juice to creating functional smoothies and driving afternoon refreshments, we are striving to become the undisputed global leader in fresh and chilled beverages.
 
 
 
 
 
 The Finance team plays a critical role in Tropicana Brands Group&rsquo;s overall success by providing financial insights, strategic guidance, and operational support. Through budgeting, forecasting, and financial analysis, the team ensures that resources are allocated efficiently to drive profitability and growth. Additionally, the team supports decision-making by identifying risks and opportunities, optimizing costs, and ensuring compliance with internal controls and financial regulations. By partnering with other departments, Finance helps align financial goals with business strategies, ultimately contributing to the company&rsquo;s stability and long-term success.
 
 
 
 
 
 The Senior Analyst, Sales Finance - Canada contributes to Tropicana&rsquo;s success by acting as a key part of the Tropicana Finance team in support of the Canada sales organization. In addition to providing business and analytics support, this position contributes to the company&rsquo;s success by proactively monitoring Customer trends and identifying risks and opportunities to maximize business performance. Success in this role will require results-driven behavior, solid organizational skills, intellectual curiosity, strong financial analytical skills, technical strength, interpersonal skills, and the ability to work both independently and as part of a team. Tropicana is looking for a critical thinker with exceptional communication, influencing and relationship management skills who thrives in a fast-paced environment.
 
 
 
 
 
 Additional responsibilities include:
 
 <ul>
 <li>
 Provide customer insight and analysis into drivers of change for key metrics: volume, price, margin and profitability by product
 </li>
 <li>
 Identify any fluctuations between the plan/forecast and actual sales trend, communicate with the sales team and develop solutions to drive sales
 </li>
 <li>
 Lead trade spend reporting, forecasting, and analysis to improve promotional effectiveness and overall return on investment
 </li>
 <li>
 Evaluate customer-specific trade programs, pricing strategies, and promotional activities to maximize profitability
 </li>
 <li>
 Conduct post-promotion ROI analysis and provide recommendations to optimize future trade investments
 </li>
 <li>
 Improve/simplify processes by analyzing current tools and systems, and designing and implementing new procedures for more efficient reporting
 </li>
 <li>
 Assist with ad-hoc and cross-functional projects as required
 </li>
 <li>
 Ability to structure and prioritize tasks, and focus efforts in an ambiguous work environment
 </li>
 <li>
 Demonstrated ability to implement short- and long-term strategies to support organizational operation and transformation
 </li>
 </ul>
 
 
 
 
 
 The Perfect Blend: Experience
 
 
 <ul>
 <li>
 Minimum 3+ years of experience and practical exposure preferably in Sales Finance, Trade Management, Financial Planning &amp; Analysis with a CPG company
 </li>
 <li>
 Experience with forecasting and budgeting, financial modeling
 </li>
 <li>
 Excellent analytical skills and the ability to translate analytical findings into actionable solutions and processes
 </li>
 <li>
 Results-oriented
 </li>
 <li>
 Strong verbal and written communication skills to effectively interact with all levels of management
 </li>
 <li>
 Ability to function effectively in a team environment
 </li>
 <li>
 Proficient in Microsoft Excel and PowerPoint with the ability to quickly learn various in-house software applications
 </li>
 </ul>
 
 
 
 
 
 Foundational Ingredients: Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree (Finance, Accounting or Business-Related degree)
 </li>
 <li>
 Must be legally authorized to work in the United States without need for employer sponsorship now or in the future
 </li>
 <li>
 Must be located in Chicago, IL surrounding area or willing to relocate for the duration of employment.
 </li>
 <li>
 Willingness to adapt and thrive in a blended work environment with 3-days in office, seamlessly transitioning between remote work and in-office operations.
 </li>
 </ul>
 
 
 
 
 
 Perks That Pack a Punch:
 
 
 
 TBG is pleased to offer you a comprehensive benefits package which includes a 401(k) plan, medical, dental, vision, company provided life, STD and LTD insurance. In addition, you may also elect to participate in voluntary life, accident, hospital, and critical illness coverages.
 
 
 The salary range for this position is $70,000 - $100,000 annually.
 
</div>

Sr. Financial Analyst - Sales

Harris & Harris

<div>Harris &amp; Harris has over 50 years of experience in customer care and revenue recovery, specializing in the utilities, government, and healthcare markets. We&rsquo;re looking for friendly, professional, and motivated Help Desk Analyst to join our Information Technology team. If you&rsquo;re looking for a company that embraces the principles of respect, compassion and trust, please apply with us today!
Help Desk Analyst
The Help Desk Analyst will work with the network and help desk team to provide daily computer, network, and telecom support to the organization.
Location: must be on-site at our office in Downtown Chicago daily
Schedule: Regular business hours are 8:00am to 5:00pm Monday through Friday, must be able to work after hours and on weekends as needed.
Salary: $40,000.00 to $55,000.00 annually
Additional Compensation and Benefits:
At Harris &amp; Harris, we truly care about each employee&rsquo;s health, wellness, financial stability, and education. We are proud to offer each employee the following benefits:<ul><li>Medical, Vision, and Dental insurances from premium providers</li><li>401K with matching</li><li>Company paid Accident and Disability Insurance, Long Term Disability Insurance, EAP, and Travel Assistance</li><li>Tuition Reimbursement</li><li>Paid Time Off</li><li>Additional benefits such as identity theft protection, flexible spending accounts, pre-tax commuter benefits, and more.</li></ul>
DAY TO DAY<ul><li>Provide technical support for desktop systems software, hardware and peripherals, including printers, phones, handhelds and remote laptops in a Windows (XP, 7, 2003, 2008) environment.</li><li>Install, configure, troubleshoot and resolve hardware, software and connectivity issues.</li><li>Provide daily 2003/2008 Active Directory administration of users, desktops and file/folder permissions.</li><li>Maintain and update the ticket tracking, asset management and inventory tracking systems.</li><li>Responsible for user setups, moves and system permissions.</li><li>Customizes the conversation by articulating clear instructions and troubleshooting information appropriate to the employee&rsquo;s level of technical knowledge. Ensures understanding so that all staff is able to perform their job functions.</li></ul>
WHAT YOU MUST POSSESS
Must Have:<ul><li>A minimum of 1 year of experience in a help desk or similar role</li><li>High School Diploma or Equivalent</li><li>Experience and knowledge troubleshooting Microsoft Office Suite and Windows</li></ul>
Other Required Skills:<ul><li>Strong ability to prioritize work appropriately, be flexible and be well organized.</li><li>Exceptional analytical and problem-solving skills.</li><li>Ability to think out of the box and implement smart solutions to ever changing company needs.</li><li>Excellent verbal and written communication skills.</li><li>Excellent customer service skills.</li></ul>
WHY HARRIS &amp; HARRIS?
Harris &amp; Harris is a premier, full-service revenue recovery firm headquartered and founded in Chicago, IL. Founded in 1968, we have been in business for more than 50 years, and we specialize in the utilities, government, and healthcare markets.
The family business Sam Harris started is now a firm of more than 500 hundred employees including collections professionals and customer care representatives who employ the latest technology and best ethical practices to help businesses recover revenue and provide world class customer service.
We take pride in knowing what it takes to turn a call from &quot;average&quot; to &quot;excellent.&quot; We have been delighting clients and customers for decades thanks to our outstanding employees. They make the difference every day, shift, and call and transform challenges into victories.
At Harris &amp; Harris, we&rsquo;re proud to be an organization where everyone is welcome and can be their authentic selves at work. We&rsquo;re passionate about celebrating the differences that make each of us unique. Our culture focuses on our employees and we look for opportunities to recognize and celebrate together. We are an organization that cares about our people. From monthly activities, bonuses and contests, to competitive wages and benefits, we foster an environment where we employees feel valued.
We also are an organization that believes in the power of giving back. Our internal cross functional committee, Harris Cares, guides our philanthropic activities. We have partnered with organizations such as One Warm Coat, Greater Chicago Food Depository, American Cancer Society, Bright Pink, The Heat and Warmth Fund (THAW), and Operation Stars and Stripes. Most recently we have partnered with local schools and charitable organizations to give back to our communities including the American Heart Association, Habitat for Humanity, A Just Harvest, and R. Nathaniel Dett Elementary School.
At Harris &amp; Harris, everyone is important, and one person can make a difference for their colleagues, for our clients, and for our company. We look forward to hearing from you!
Harris &amp; Harris is an equal opportunity employer. Applicants will not be discriminated against based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.</div>

Help Desk Analyst

CGS Federal (Contact Government Services)

<div>
 Intelligence Analyst Employment Type: Full-Time, Experienced Contact Government Services is hiring an Intelligence Analyst ready to be a member of a dynamic and fast paced intel analysis program for a federal agency supporting the US Government&rsquo;s threat watchlisting and screening mission. As an Intelligence Analyst, you will provide embedded analysis and reach back support to a federal agency and their partners. You will provide multi-source intelligence analysis and fusion that integrates existing national-level products and databases to define patterns of operations. As required, you will interact directly with government leadership and deployed intelligence consumers during the development of intelligence products and ongoing screening operations to meet intelligence requirements across the watchlist enterprise. Duties may include the processing and verification of national security threat actor nominations, data integrity/quality control, encounter management, information sharing, and/or multiple discipline intelligence analysis. CGS brings motivated, highly skilled, and creative people together to solve the government&rsquo;s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Primary Responsibilities Apply complex direction, including standard operating procedures and operations manuals documentation as well as appropriate oral and written guidance received. Communicates clearly and effectively, both orally and in writing, in order to tactfully and persuasively advise and guide executive management relative to a variety of issues which can be delicate in nature; includes making presentations and preparing complete, clear, and concise formal and informal reports, correspondence, briefings, charts, tables, and graphs that are distributed throughout the government and its partner agencies. Conduct research and analysis of data, information, and intelligence to produce a wide range of finished all-source intelligence products. Finished intelligence products shall include standard and non-standard Agency products as well as briefings for the tactical and strategic customers You should be able to provide daily feedback to the team lead. Basic Qualifications The ability to learn the range of pertinent laws, regulations, policies, and precedents which affect the program Effective problem-solving, analytic, written and oral communication skills Capacity to work as part of a team to provide multi-faceted intelligence products and support to operational units and Intelligence Community components Knowledge with Microsoft Outlook applications Ability to work with and engage the customer daily Active Top Secret clearance and eligible for a CI Polygraph Preferred Qualifications Experience working with IC tools and databases Degree in security or intelligence studies with a recommended focus on terrorism or other transnational security threats is highly desired Two to seven years of Experience Familiarity with programs and software such as Palantir, ESRI, Intel Analyst, ETC. Completion certificate from a commercial, military, or US government all source analysis training course or a specialized intelligence career field. Skills and attributes for success: - Drafting and development of technical documentation related to a variety of projects in the IT space. - Work closely with project stakeholders to establish technical processes and procedures. - Document projects through the SDLC. - Provide status reports for multiple ongoing projects and related documentation efforts. - Assist with both user and admin level documentation. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client&rsquo;s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we&rsquo;ve been growing our government-contracting portfolio, and along the way, we&rsquo;ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: #CJ $70,000 - $100,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. apply for this job Contact Government Services, LLC Home Page
 
 
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Intelligence Analyst with Security Clearance

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