customer service manager - ts/sci w/ poly

operations manager

account management support specialist Jobs in Washington

account management support specialist

channel account manager Jobs in Washington

channel account manager

client support technician Jobs in Washington

client support technician

customer service manager - ts/sci w/ poly Jobs in Washington

customer experience manager

Tuckernuck

<div>Position Overview

The Customer Experience Manager is responsible for leading and developing Tuckernuck&rsquo;s Customer Experience (CX) team to deliver a best-in-class, brand-right customer journey across all touchpoints. This role manages daily CX operations, team performance, and talent development for both HQ-based and remote associates. As Tuckernuck continues to scale, the Customer Experience Manager serves as a key cross-functional partner to Operations, Technology, Marketing, and other teams- owning the processes, tools, and systems that enable exceptional service at scale. 
Core Responsibilities

Team Leadership &amp; Management
<ul>
<li>Oversee day-to-day management of the full CX team (HQ and remote), fostering accountability, engagement, and professional growth.</li>
<li>Develop weekly and monthly staffing schedules to ensure strong coverage, service levels, and sustainable workloads.</li>
<li>Own onboarding, training, and ongoing coaching to ensure consistent service standards and brand voice.</li>
<li>Act as the primary escalation point for complex or sensitive customer issues, modeling calm, solution-oriented resolution.</li>
<li>Aid in the recruitment process to continuously have the right amount of associates for our department</li>
</ul>
Performance &amp; Operations
<ul>
<li>Track, analyze, and report on individual and team KPIs, including response times, CSAT, backlog levels, and outreach trends.</li>
<li>Translate performance data into actionable insights and continuous improvement plans.</li>
<li>Maintain and update CX team playbooks, policies, and training materials.</li>
<li>Proactively identify customer pain points and recommend policy, process, or product improvements.</li>
<li>Foster a positive team environment both in office and remotely while ensuring above and beyond customer service is provided.</li>
<li>Support the team during peak periods and high-volume moments, ensuring service standards are maintained.</li>
</ul>
CX Platform Ownership
<ul>
<li>Serve as the CX platform owner and primary administrator for CRM and customer service tools.</li>
<li>Partner with Tech and Operations to design workflows, permissions, automations, macros, triggers, IVR, and reporting.</li>
<li>Lead platform onboarding, training, and change management to drive adoption and consistent usage.</li>
<li>Monitor system performance and recommend enhancements to improve both agent efficiency and customer experience.</li>
</ul>
Cross-Functional Collaboration
<ul>
<li>Share customer insights, trends, and recurring issues with leadership and cross-functional partners.</li>
<li>Collaborate closely with Operations and Logistics to align customer communication with fulfillment performance.</li>
<li>Represent the CX team in meetings related to systems, process improvements, and experience design.</li></ul> 


Minimum Qualifications
<ul>
<li>5+ years of experience in customer service or customer experience roles.</li>
<li>Demonstrated experience managing people, driving performance, and delivering measurable results.</li>
<li>Experience working with eCommerce and CX platforms, including Shopify, and Gladly.</li></ul> 


Knowledge/Skills/Abilities
<ul>
<li>Passion for operations and logistics.</li>
<li>Exceptional writing and communication skills.</li>
<li>Empathy, energy, kindness, accountability, and adaptability.</li>
<li>Team player with willingness to support other departments.</li>
<li>Passion for the Tuckernuck brand.</li>
<li>Incredible organization skills.</li>
<li>Stellar problem-solving skills</li>
<li>Proactive nature. See something&rsquo;s not working? Do some brainstorming and help fix it.</li>
<li>Ability to thrive in a fast-paced environment.</li>
<li>Eagerness to learn every single day.</li>
<li>Positive attitude.</li>
<li>Driven by an entrepreneurial spirit.</li>
<li>Position will require being in the Washington D.C. area.</li></ul> 


Compensation

Compensation for the role will be determined based on the candidate's qualifications, skills, and experience. The estimated annual compensation for this role is $75,000-$95,000; classified as full-time exempt and not eligible for overtime. At Tuckernuck, we care about our team and offer benefits that support your health, growth, and work-life balance. This includes medical, dental, and vision coverage, a 401(k) with a company match, generous paid time off and holiday, paid new parent leave, day care coverage, a generous employee discount, and other great perks. 
Core Values

The successful candidate will also demonstrate the following core values that inspire the Tuckernuck team to make a difference.
<ul>
<li>Teamwork Makes the Dream Work</li>
<li>Find the Fun</li>
<li>Stay Authentic</li>
<li>Respect</li>
<li>Entrepreneurial Spirit</li>
<li>Start Strong &amp; Finish Strong</li>
<li>Have Courage</li></ul> 


Tuckernuck is an equal opportunity employer and makes employment decisions on the basis of merit. Tuckernuck policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful. Tuckernuck offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in this application or hiring process to accommodate a disability, you may request an accommodation at any time.</div>

Customer Experience Manager

<div>I. Job Summary 
 
Drivers operate heavy-duty trucks with front, side, or rear-end load lift attachments dependent on the line of business they're operating in and the type of truck they're operating. Drivers will transport the material to a disposal, transfer or recycle facility when trucks reach legal load capacity. Commercial Drivers are responsible for providing the pick-up service of containers filled with waste or recyclable material. Containers may weigh in excess of 1,000 pounds and at times require drivers to maneuver wheeled containers to a pick-up stage area. Commercial Drivers navigate high-traffic and congested roadways, driveways, alleyways, and lots. Highly skilled backing maneuvers are essential to successfully perform this job. Residential Drivers are responsible for the collection of residential household waste or recyclable material and must safely maneuver vehicles in residential environments. Residential Drivers navigate high-traffic and congested roadways, driveways, alleyways, and lots. Roll-off Drivers are responsible for preparing, loading, and transporting large mobile open-top and compactor containers from customer locations. Roll-off Drivers will navigate driveways, alleyways, lots, and high-traffic roadways and may operate in tight overhead environments while on industrial routes. Highly skilled backing maneuvers are essential, to successfully perform this job. 
 
II. Essential Duties and Responsibilities 
<ul><li>Operates vehicle in accordance with Waste Management Safety and Life Critical Rules, OSHA (Occupational and Safety Health Act) and DOT (Department of Transportation) requirements as well as all local, state and federal laws.</li>
<li>Performs pre and post-trip inspections of assigned vehicle and documents checks utilizing the standard DVIR (Driver Vehicle Inspection Report).</li>
<li>Immediately reports all unsafe situations or service-related issues to Operations Manager or Dispatch.</li>
<li>Attends and participates in all scheduled training programs, briefings, and meetings as required by WM or directed by the Route Manager.</li>
<li>Works closely with Operations Manager to improve route efficiencies and identify best practices.</li>
<li>Notifies Operations Manager of any incidents, accidents, injuries, or property damage.</li>
<li>Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards.</li>
<li>Communicates customer requests to Operations Manager or Dispatch.</li>
<li>Completely dumps all receptacles and leaves the customer&rsquo;s location clean and free of debris.</li>
<li>Follows route assignments as directed and completes end-of-day documentation and check-out process.</li>
<li>Performs all duties as scheduled by Operations Manager or Dispatch and assists other drivers as directed to meet customer needs.</li></ul> 
 
III. Qualifications
 
 
A. Required Qualifications 
 
<ul><li>1 year operating a vehicle requiring a CDL or</li>
<li>1 year equivalent military driving within the last 7 years</li>
<li>must be at least 18 years of age</li>
<li>legally eligible to work in the country where the position is located</li>
<li>(CDL)-Class A Commercial Driver License (CDL) Class A, with an air-brake endorsement or</li>
<li>(CDL)-Class B Commercial Driver License (CDL) Class B, with an air-brake endorsement.</li></ul> 
 
B. Preferred Qualifications 
 
<ul><li>High School Diploma or GED (accredited)</li></ul> 
 
IV. Physical Requirements 
 
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
<ul>
<li>Standing</li>
<li>Walking</li>
<li>Lifting</li>
<li>Pushing</li>
<li>Pulling</li>
<li>Crouching</li>
<li>Reaching</li>
<li>Handling</li>
<li>Sitting</li>
<li>Talking</li>
<li>Hearing</li></ul> 
 
V. Benefits
 
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. 
 
 
If this sounds like the opportunity that you have been looking for, please click Apply.</div>

CDL Truck Driver-Rolloff

<div>I. Job Summary
 
 
Drivers operate heavy-duty trucks with front, side, or rear-end load lift attachments dependent on the line of business they're operating in and the type of truck they're operating. Drivers will transport the material to a disposal, transfer or recycle facility when trucks reach legal load capacity. Commercial Drivers are responsible for providing the pick-up service of containers filled with waste or recyclable material. Containers may weigh in excess of 1,000 pounds and at times require drivers to maneuver wheeled containers to a pick-up stage area. Commercial Drivers navigate high-traffic and congested roadways, driveways, alleyways, and lots. Highly skilled backing maneuvers are essential to successfully perform this job. Residential Drivers are responsible for the collection of residential household waste or recyclable material and must safely maneuver vehicles in residential environments. Residential Drivers navigate high-traffic and congested roadways, driveways, alleyways, and lots. Roll-off Drivers are responsible for preparing, loading, and transporting large mobile open-top and compactor containers from customer locations. Roll-off Drivers will navigate driveways, alleyways, lots, and high-traffic roadways and may operate in tight overhead environments while on industrial routes. Highly skilled backing maneuvers are essential, to successfully perform this job.
 
 
II. Essential Duties and Responsibilities
 
<ul><li>Operates vehicle in accordance with Waste Management Safety and Life Critical Rules, OSHA (Occupational and Safety Health Act) and DOT (Department of Transportation) requirements as well as all local, state and federal laws.</li>
<li>Performs pre and post-trip inspections of assigned vehicle and documents checks utilizing the standard DVIR (Driver Vehicle Inspection Report).</li>
<li>Immediately reports all unsafe situations or service-related issues to Operations Manager or Dispatch.</li>
<li>Attends and participates in all scheduled training programs, briefings, and meetings as required by WM or directed by the Route Manager.</li>
<li>Works closely with Operations Manager to improve route efficiencies and identify best practices.</li>
<li>Notifies Operations Manager of any incidents, accidents, injuries, or property damage.</li>
<li>Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards.</li>
<li>Communicates customer requests to Operations Manager or Dispatch.</li>
<li>Completely dumps all receptacles and leaves the customer&rsquo;s location clean and free of debris.</li>
<li>Follows route assignments as directed and completes end-of-day documentation and check-out process.</li>
<li>Performs all duties as scheduled by Operations Manager or Dispatch and assists other drivers as directed to meet customer needs.</li>
</ul>
 
III. Qualifications
 
 
A. Required Qualifications
 
<ul><li>1 year operating a vehicle requiring a CDL or</li>
<li>1 year equivalent military driving within the last 7 years</li>
<li>must be at least 18 years of age</li>
<li>legally eligible to work in the country where the position is located</li>
<li>(CDL)-Class A Commercial Driver License (CDL) Class A, with an air-brake endorsement or</li>
<li>(CDL)-Class B Commercial Driver License (CDL) Class B, with an air-brake endorsement.</li>
</ul>
 
B. Preferred Qualifications
 
<ul><li>High School Diploma or GED (accredited)</li>
</ul>
 
IV. Physical Requirements
 
 
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Frequently 
<ul>
 
 
<li>Standing</li>
<li>Walking</li>
<li>Lifting</li>
<li>Pushing</li>
<li>Pulling</li>
<li>Crouching</li>
<li>Reaching</li>
<li>Handling</li>
 
Constantly 
 
 
<li>Sitting</li>
<li>Talking</li>
<li>Hearing</li></ul> 
 
 
V. Benefits
 
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. 
 
 
If this sounds like the opportunity that you have been looking for, please click Apply.</div>

CDL Truck Driver

Wisedocs AI

<div>Strategic Customer Success Manager (Insurance Carriers)
Wisedocs is a fast-growing, venture-backed AI platform that transforms how insurance companies analyze claims. With ~$20M USD raised, 100+ team members globally, and 90+ customers across North America and Australia, we&rsquo;re doubling revenue year over year.
Founded by experts who&rsquo;ve experienced the claims process firsthand, Wisedocs combines deep domain knowledge with next-gen AI trained on 100M+ documents. Our platform turns complex medical records into clear, structured insights&mdash;backed by expert human oversight.
Join a mission-driven team building intelligent products that cut through complexity, accelerate decision-making, and make a real impact when it matters most.
 
 
This is a remote role with twice-yearly on-site presence required in Downtown Toronto. 
 
Role Summary
Wisedocs is expanding our partnerships with large insurance carriers, and this role plays a critical part in that growth. Our largest customers operate complex, high-volume claims environments that require thoughtful relationship management, deep operational understanding, and proactive leadership. As our first Strategic Customer Success Manager focused on insurance carriers, you will help define how we support enterprise customers, navigate complexity, and deliver long-term value.
The Strategic Customer Success Manager (Strategic CSM) is responsible for the success, retention, and renewal of Wisedocs&rsquo; largest and most complex insurance carrier customers. This role partners closely with claims operations, medical management, and leadership teams to ensure Wisedocs is deeply embedded into core claims workflows. 
 
This is a highly senior, strategic role requiring deep insurance and claims operations understanding, strong executive presence, and the ability to lead complex, multi-stakeholder accounts through change, risk, and renewal. 
 
What you'll be doing: 
<ul><li>
 Strategic Partnership &amp; Customer Leadership: Serve as the strategic owner for major insurance carrier accounts, responsible for executive alignment, long-term value realization, and account direction. Lead strategic check-ins, business reviews, and planning conversations that align Wisedocs to customer operational goals. Build trusted relationships with claims leaders, medical directors, operational managers, and executive stakeholders.</li><li>
Renewal Ownership: Own the renewal lifecycle for assigned accounts, including early risk assessment, renewal forecasting, and strategic positioning. Proactively identify value gaps or risks well ahead of renewal timelines. Prepare executive-level business impact summaries, usage insights, and alignment materials. You will approach renewals as a continuation of partnership, grounded in demonstrated value, operational outcomes, and trust.</li><li>
Risk Management &amp; Escalation Handling: Identify early health risks through usage patterns, sentiment shifts, workflow anomalies, or escalation trends. Respond quickly and empathetically to escalations, providing clear timelines and follow-up. Partner cross functionally to drive resolution. Maintain structured documentation of issues, root causes, and action plans.
</li><li>Cross-Functional Leadership: Act as the voice of the customer internally. Collaborate with Product, ML, Engineering, Implementation, and Support. Work within a pod structure to ensure coordinated support for large carriers. Surface patterns from customer files and behaviours to inform product roadmap discussions. Contribute to the development of strategic account processes, tools, and best practices to support a scalable enterprise customer success motion.</li></ul> 
What Impact You Will Make<ul><li>
Strengthen relationships with Wisedocs&rsquo; largest insurance carriers through proactive engagement, thoughtful business reviews, and consistent follow-through</li><li>
Drive retention and renewal outcomes by helping customers clearly understand and realize value within their claims workflows</li><li>
Reduce operational friction and escalations through early risk identification and structured intervention</li><li>
Influence product direction by bringing forward clear, customer-informed insights from complex carrier environments</li></ul> 
What Experience We Need<ul><li>
10+ years managing enterprise customers in SaaS.</li><li>
Strong understanding of insurance and claims operations, including complex, regulated customer workflows
</li><li>Demonstrated experience owning and leading enterprise renewals</li><li>
High technical aptitude and ability to quickly understand and explain technical concepts to diverse audiences</li><li>
Proven ability to lead complex accounts independently while collaborating effectively cross-functionally</li><li>
Exceptional organizational discipline, executive communication, and presentation skills</li><li>
Strategic, proactive problem-solver who identifies risk early and drives solutions forward</li><li>
Comfortable operating in fast-paced, evolving environments</li></ul> 
What We Offer<ul><li>
Remote work environment
</li><li>Modern employee benefits, including health and dental coverage
</li><li>Competitive compensation, with valuable stock options, as we&rsquo;re still a young company growing very quickly.
</li><li>An opportunity to develop very rapidly in your career. We can offer you a super-immersive learning environment, and when you thrive there, you will have the opportunity to rapidly develop this opportunity into senior practitioner or management opportunities as you choose.
</li><li>Access to a learning and professional development fund to help you level up your career while you&rsquo;re working with us. We hope to be an incredible step up in your career if you decide to come and work with us.
</li><li>Company events
</li><li>Generous Paid Time Off
</li><li>Paid Sick Days
</li><li>Casual Dress code
</li><li>Employee Referral Bonus
</li><li>Tuition Assistance
</li>Plus, many other Recognition Programs! 
<li>
</li></ul> 
Recruitment Journey at Wisedocs
We're excited to meet you and explore the possibilities together! At Wisedocs, honesty is one of our core values. Our Recruitment process is transparent to ensure you are set up for success:
<ul><li>Round 1 &ndash; People &amp; Culture Chat: 20&ndash;30 min conversation about your background, goals, and the role</li><li>
Between Rounds 1 &amp; 2 &ndash; Take-Home Exercise: If you move forward, our People &amp; Culture team will send you a take-home case study to prepare in advance of your next interview</li><li>
Round 2 &ndash; Interview with the Director of Customer Success: You&rsquo;ll present your prepared take-home case study and discuss your approach, thought process, and recommendations (1 hr)</li></ul><ul><li>
Round 3 &ndash; Interview with the SVP of Customer Success: Deep dive into your experience and problem-solving approach (45 mins)</li><li>
Round 4 - Leadership Conversation: Meet our COO to learn about their vision and your impact (30 min)</li></ul> 
Note: We use AI-powered tools alongside human review to support a fair, inclusive, and efficient hiring process, helping us work smarter and create better experiences for our customers and team.
This posting is for current and future opportunities at Wisedocs. Even if there isn&rsquo;t an immediate opening, we&rsquo;re always excited to meet great people. If your experience lines up, we encourage you to apply &mdash; we&rsquo;ll reach out when a role opens that&rsquo;s a good fit.<ul><li>Wisedocs AI is an equal opportunity employer and are committed to providing employment accommodation in accordance with AODA. If you require an accommodation, please notify us and we will work with you to meet your needs.</li></ul></div>

Strategic Customer Success Manager (Insurance Carriers)

The NRP Group

<div>Come join NRP&rsquo;s A+ team! We&rsquo;ve been recognized as a &ldquo;Top Workplace&rdquo; because we promote a culture where our team can build long-term careers and connections. As we grow as a company, our goal is that you will grow in your career.
NRP has been recognized with several industry awards including Top Workplaces; Best and Brightest Companies to Work For; and National Apartment Association&rsquo;s Best Places to Work.
We value our employees by offering a competitive benefit package including:<ul><li>
Commission and bonus opportunities</li><li>
Paid vacation and sick leave</li><li>
11 Paid holidays</li><li>
Paid maternity &amp; parental bonding leave</li><li>
Short &amp; long term disability</li><li>
Medical/Dental/Vision/Life Insurance</li><li>
401(k) Match</li><li>
Training, certification, &amp; growth opportunities</li><li>
Employee referral &amp; recognition programs</li></ul>
Since its founding in 1994, NRP has been dedicated to building quality homes for our residents, regardless of income. The NRP Group is a full-service multifamily developer, general contractor, and property manager with assets and operations reaching an expanding range of markets nationwide. For additional information, please visit www.NRPGroup.com.
Come join the NRP Team as a Community Manager at our BRAND NEW affordable DC property, Emblem!
This position offers a salary range of $60,000 to $80,000 annually, dependent on experience.
Position Summary:
Under the direction of the Regional Property Manager, the Community Manager is responsible for ensuring excellent customer service in the daily management, coordinating all aspects of apartment community operations, maximizing cash flow while preserving assets, achieving budgeted NOI, providing a quality living environment for residents, and establishing a positive working environment for property team members. The Community Manager duties vary depending on the size of the community and the number of staff to which responsibilities might be delegated.
Essential Functions Statement(s): 
 
Financial<ul><li>
Oversee all financial performance of the property and work towards achieving budgeted NOI</li><li>
Maximize cash flow at the property by maximizing revenue, minimizing delinquencies, ensuring timely rent collection, monitoring banking activities and daily deposits, and contacting residents to collect overdue rent</li><li>
Ensure all Yardi data is correct by monitoring input and report functions, accuracy and timely preparation of leasing activities, A/R cash receipts, A/P Invoices, statements of disposition, monthly closing procedures, and late fees</li><li>
Develop cost saving strategies in an effort to reduce budgeted expenses</li><li>
Create annual operating budget and business plan with Accounting team and Regional Property Manager</li><li>
Review financial statements in a timely fashion, working closely with the property accounting team members</li><li>
Prepare variance report on a monthly basis</li><li>
Analyze income, expenses, traffic, lease expirations, market rents, delinquency financial statements, and make recommendations as needed</li><li>
Recommend and oversee all capital improvements, deferred maintenance and upgrade programs</li><li>
Review and analyze all bid summaries for purchase of goods and services, monitor the vendors work, and guarantee accurate invoicing</li><li>
Ensure that all contracted services and materials are accounted for and that the work has been performed properly prior to the release of payment</li><li>
Process delinquent residents according to policy, collect late fees, and file on units at the appropriate deadline</li><li>
Serve as property representative in court proceedings under direction of legal counsel, understanding all property legal issues affecting residency, storage, abandonment, bankruptcy, fair housing and unlawful detainer/eviction actions</li></ul> 
Marketing<ul><li>
Support the leasing team by leasing apartments, responding to telephone inquiries, qualifying applicants, show apartments, ensuring all move-in paperwork is accurately prepared</li><li>
Monitor direction of rental activity and all on-site sales, marketing outreach, and advertising plans</li><li>
Maintain on-going, in-depth knowledge of associated market, market rents and demographics to give a competitive edge</li><li>
Evaluate and make recommendations for rental pricing</li><li>
Monitor daily move-in/move-out property status reports and manage the monthly renewal process</li><li>
Verify weekly traffic sources, following up on prospect status and closing ratio numbers and implement programs and team development plans to improve results</li><li>
Ensure all residents are on the correct Blue Moon lease agreement that is up to date with all of the correct terms and conditions.</li><li>
Monitor compliance with Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards</li><li>
Maintain passing e-shop, phone shop, and physical shop scores</li></ul> 
Customer Service<ul><li>
Complete a daily inspection of the property and market-ready units</li><li>
Monitor and direct service operations to ensure service requests are completed within 24 hours and curb appeal standards are met</li><li>
Supervise safety and risk management functions including coordinating monthly safety meetings</li><li>
Review resident retention programs, in an effort to continue to meet residents needs and improve retention</li><li>
Provide excellent customer service and display courteous and professional attitude toward all customers</li><li>
Maintain availability or coverage for emergencies, on-call duties, resident functions, and weekends</li></ul> 
Team Development<ul><li>
Recruit and select team members by understanding and adhering to NRP&rsquo;s selection process policies, procedures and core values</li><li>
Train, coach, and mentor team members, working with the training department as well as providing on-going feedback</li><li>
Create a team environment by holding weekly team meetings, establishing realistic goals, and fostering open communication</li><li>
Generate employee schedules in e-time and audit missed punches</li><li>
Provide ongoing feedback to team members</li><li>
Provide recommendations for compensation adjustments, promotions, and terminations</li><li>
Perform other duties as required</li><li>
May occasionally be required to assist at other properties</li><li>
Run errands to support the property as necessary</li></ul>
SKILLS &amp; ABILITIES
Education: High School Diploma or equivalent, Bachelor&rsquo;s degree or CPM highly preferred; Tax Credit Specialist (TCS) or HCCP designation preferred 
Experience: 5+ years property management experience; one year supervisory experience; working knowledge of applicable Landlord Tenant Laws, Fair Housing Regulations, IRS Section 42 - LIHTC Program and other laws as they relate to property specific guidelines and occupancy standards 
Technical Skills: Strong computer skills, especially in the Microsoft Office Suite, experience in Yardi preferred 
Other Requirements: Valid driver&rsquo;s license and reliable transportation
The NRP Group is committed to a policy of assuring that all employees and applicants for employment are recruited, hired, assigned, placed, transferred, demoted, laid off, terminated, paid, trained, and generally treated during employment on the basis of qualifications and merit; without discrimination due to color, race, religion, sex (including pregnancy or marital status), sexual orientation, gender identity and expression, age, national origin, ancestry, veteran status, military status, disability, genetic information, citizenship, or any other classification or activity protected by federal, state, and local law and ordinances.</div>

DC Community Manager

Family Dollar

<div><div><div>We&rsquo;re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:</div><div><ul><li>
Assist with store functions and day-to-day store activities</li></ul></div><div><ul><li>
Help customers in a positive, approachable manner and address any questions or concerns they may have</li></ul></div><div><ul><li>
Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained</li></ul></div><div><ul><li>
Perform opening and closing procedures as needed</li></ul></div><div><ul><li>
Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities</li></ul></div><div><ul><li>
Maintain promotional effectiveness of store-front fixtures and displays</li></ul></div><div><ul><li>
Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention</li></ul></div><div><ul><li>
Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards</li></ul></div><div><ul><li>
Protect and secure all company assets, including store cash</li></ul></div><div><ul><li>
Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures</li></ul></div><div><ul><li>
Help the Store Manager supervise, train, and develop Store Associates</li></ul></div><div><ul><li>
Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders</li></ul></div><div><ul><li>
Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable</li></ul></div><div><ul><li>
Other duties as assigned*</li></ul></div><div> 
Skills and Experience:</div><div><ul><li>
High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required</li></ul></div><div><ul><li>
Store management experience in retail, grocery, or drug store environment is preferred</li></ul></div></div><div><div><ul><li>
Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting</li></ul></div><div><ul><li>
Strong communication, interpersonal, and written skills are required</li></ul></div><div><ul><li>
Ability to work in a high-energy, team environment is required</li></ul></div><div><ul><li>
Exceptional customer service, organizational, and communication skills are required</li></ul></div><div><ul><li>
Strong problem solving and decision-making skills are required</li></ul></div><div> 
Perks and Benefits: 
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:</div><div><ul><li>
Employee Assistance Program</li></ul></div><div><ul><li>
Retirement plans</li></ul></div><div><ul><li>
Educational Assistance</li></ul></div><div><ul><li>
And much more!</li></ul></div><div> 
We are an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.</div><div>
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.</div><div> 
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.</div></div>
Part time
P. O. Box 694,Washington,Georgia 30673-0694
20240
Family Dollar
We are required to obtain specialized licenses for those of our stores that sell alcohol and/or tobacco. As a manager, you may be required by the local jurisdiction where a store is situated to provide certain detailed background information necessary to obtain a license to sell alcoholic beverages / tobacco products. Failure to comply and/or qualify for such license can lead to demotion or separation of employment.</div>

Assistant Manager I

サイネオス・ヘルス

<div><div><div>Updated: Today 
Location: Washington, United States 
Job ID: 14599-OTHLOC-CkAvYfw7
<div><div>Not ready to apply? 
Join our Talent Network
</div></div><div>Description
Join Syneos Health, in partnership with Luye Pharma USA Ltd., as a Psychiatric Account Manager and become a part of a fast-paced and challenging environment where our compassion and dedication drive us to meet the unique needs and goals of our clients. The Psychiatric Account Manager is responsible for building relationships with recognized experts, and prioritized stakeholders in the therapeutic area, Community Mental Health Clinics, hospital/institutional systems and integrated delivery networks (IDNs).
The successful Psychiatric Account Manager will:<ul><li>
Develop and drive the relationship with target institutions and community accounts, including establishing and maintaining positive relationships with key influencers and decision makers within the accounts.</li><li>
Achieve success in a complex, matrixed selling environment in which the need for collaboration and cross-functional discipline is critical. Cross-functional partners may consist of Account Partners, Market Access, Medical, Marketing and Operations colleagues.</li><li>
Develop a strong, collaborative partnership with field-based colleagues to ensure the appropriate level of cross-functional support for customers within a defined geography and for developing and executing pull-through strategies.</li><li>
Identify key influencers and achieve designated customer interaction expectations with a focus on top target customers.</li><li>
Use data tools and insights, and other informational sources to determine strategies and tactics for business decision-making.</li><li>
Demonstrate account-based selling skills (including group presentations, etc.). Build relationships in institutions aligned with customer segmentation.</li><li>
Plan and organize activities to ensure regular and consistent coverage of the territory according to a plan of action.</li><li>
Deliver clinical brand specific presentations of product(s) to physicians and other appropriate health care professionals.</li><li>
Develop deep product and competitor knowledge and understanding of local and regional market trends.</li><li>
Manage territory budget to support sales and marketing activities.</li><li>
Complete all administrative tasks in a timely manner.</li><li>
Execute the company brand strategy and tactics within their assigned geographic area.</li><li>
Participation in training and development programs.</li><li>
Maintain adherence and compliance with all corporate, industry policies and procedures.</li></ul>
Requirements<ul><li>
BA/BS degree required; Life Sciences preferred.</li><li>
5+ years of direct selling experience to healthcare professionals in the Pharmaceutical, Biotech or Healthcare industry experience required.</li><li>
Psychiatric experience is required. A working knowledge of the Schizophrenia field is strongly preferred.</li><li>
CMHC account management and/or Hospital/Institutional experience strongly preferred.</li><li>
Established relationships in the geography is strongly preferred.</li><li>
Knowledge of formulary approval process and driving formulary approvals is preferred.</li><li>
Must live near to territory boundaries.</li><li>
Proven track record of success in a high science competitive selling environment.</li><li>
Ability to identify key decision makers, develop positive relationships and strong customer dedication.</li><li>
Proven track record of success in exceeding results.</li><li>
Self-starter, highly motivated to succeed.</li><li>
Strong communication, business analytics and account management skills.</li><li>
Ability to work independently or in a team environment.</li><li>
Valid driver&rsquo;s license and safe driving record.</li></ul> 
The annual base salary for this position ranges from $140,000 to $147,500. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate&rsquo;s qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and / or individual performance.
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn&rsquo;t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you&rsquo;re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients&rsquo; lives around the world.
Work Here Matters Everywhere | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
 
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements. 
400003816</div></div></div></div><div></div>

Psychiatric Account Manager

Explore 505+ Customer experience manager in Washington this March. Find roles across top companies and apply now to boost your career.