customer experience associate

customer relationship assistant Jobs in Kansas City

customer relationship assistant

customer service representative Jobs in Kansas City

customer service representative

customer service representative (part time) Jobs in Kansas City

representative, customer operations Jobs in Kansas City

representative, customer operations

customer sales representative

Magnolia Consulting Inc

Customer Sales Representative Magnolia Consulting Inc &ndash; Kansas City, MO + Surrounding Areas Magnolia Consulting Inc is hiring Customer Sales Representatives to support growth across our clients' e-commerce accounts. This role focuses on business-to-business (B2B) sales, working directly with local businesses to identify needs and deliver tailored e-commerce solutions.Hybrid role with daily in-person client meetings and virtual team collaboration.Position Overview ● Virtual training and team meetings conducted via Zoom● Daily in-person meetings with business clients in assigned territories● Work with provided leads to develop and manage new business relationshipsKey Responsibilities ● Conduct B2B sales appointments with prospective and existing clients● Present and recommend service solutions based on client needs● Open new business accounts and manage upgrades for existing accounts● Maintain and manage a pipeline of leads and follow-ups● Participate in daily team meetings to review performance and strategy● Stay informed on product offerings, promotions, and market trends● Accurately track customer interactions and sales activityQualifications ● 1&ndash;5 years of experience in sales or customer-facing roles● Strong communication and interpersonal skills● Ability to manage time and appointments independently● Reliable transportation for local client meetings● Comfortable working in a team-oriented environmentPreferred Skills● Experience in B2B sales● Familiarity with Zoom and Google Workspace● Background in leadership, training, or mentoringCompensation &amp; Benefits ● Daily draw with performance-based commissions and weekly bonuses● Ongoing training and professional development● Leadership opportunities available as we expand in the Kansas City market● Travel opportunities for top performersAdditional Information This role involves in-person client meetings and is not a fully remote position. Candidates must be able to travel locally on a daily basis.Apply Today We are actively hiring and reviewing applications on a rolling basis. Qualified candidates will be contacted by our recruiting team to schedule next steps.Pay: $800.00 - $1,500.00 per weekBenefits:<ul><li>Paid training</li><li>Professional development assistance</li></ul>Work Location: Hybrid remote in Kansas City, MO 64153

Customer Sales Representative

First Citizens Bank

<div>
 
 Overview
 
 
 
 Are you a people person? Be a First Citizens person. Join our branch team and make a difference.
 
 
 The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.
 
 
 
 The Successful Candidate Will Demonstrate
 
 
 
 
 Communication Skills - Interpersonal:
 
 Comfortable and confident with proactively engaging in conversation
 
 
 
 Customer Service Skills:
 
 Demonstrates professionalism and empathy in customer interactions
 
 
 
 Adaptability
 
 : Has the ability to learn and adapt quickly to new information and technology
 
 
 
 Teamwork:
 
 Strives to build strong working relationships with those on their team as well as cross-functional relationships
 
 
 
 Flexibility:
 
 Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently
 
 
 
 Agility:
 
 Able to process information and move quickly through problem resolution
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
 </li>
 <li>
 Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 High School Diploma or GED and experience of 6 months in customer service
 
 
 Preferred Area of Experience: Sales or banking
 
 
 Skill(s): Financial literacy, Knowledge of retail banking products and services
 
 
 Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
</div>

Sales & Service Representative (Bank Teller)

Advance Auto Parts

<div><h2 class="jobSectionHeader">Job Description</h2>
Position Responsibilities<ul><li>
Pick, stage and safely deliver parts to pro customers
</li><li>Pick up returns and cores</li><li>
Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
</li><li>Daily collection of credit accounts</li><li>
Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
</li><li>Assist in upselling and cross-selling products to increase average transaction value</li><li>
Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
</li><li>General stocking including truck stocking, back stock and cycle counts</li><li>
Maintain knowledge of product inventory and new arrivals to assist with sales</li><li>
Engage with walk-in customers to understand their needs and recommend appropriate parts or services</li><li>
Other duties as assigned</li></ul>
Success Factors<ul><li>
Safe driving and navigation ability</li><li>
Ability to use delivery board system</li><li>
Friendly and persuasive communication</li><li>
Ability to locate and stock parts Safety knowledge and skills</li><li>
Operating inventory systems (Back stock) and store equipment
</li><li>Sales aptitude and customer service orientation</li><li>
Ability to identify customer needs and recommend solutions</li></ul>
Essential Job Skills Necessary for Success as a Driver<ul><li>
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers,0 peers and leadership</li><li>
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals</li><li>
Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals Ability to work an assortment of days, evenings and weekends as needed</li><li>
Confidence in engaging customers and promoting products</li><li>
Willing to learn about new products and sales techniques</li></ul>
Prior Experience that Sets a Driver up for Success<ul><li>
Automotive parts experience is preferred</li></ul>
Education<ul><li>
High school diploma or equivalent</li></ul>
Certificates, Licenses, Registrations<ul><li>
Must have a valid driver's license with an acceptable driving record</li></ul>
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
California Residents click below for Privacy Notice:<div><div><div><div><div><div><h1 class="jobSectionHeader">
https://jobs.advanceautoparts.com/us/en/disclosures</h1></div></div></div></div></div></div></div>

Store Driver

Innovativ Pharma

<div>
 
 Pharmaceutical Sales Representative (Entry Level Or Experienced)
 
 
 
 We are currently looking to add excellent sales individuals to our professional Pharmaceutical Sales Rep team. We are a privately held company and offers a great corporate culture that includes award-winning support, continued professional development, excellent compensation, and innovative products that are in high demand. In a world where talented candidates have choices - choose to work somewhere where you will be appreciated!
 
 
 We are actively seeking experienced or entry level pharmaceutical sales rep professionals with recent industry sales experience as well as entry level candidates. We are looking for candidates for our pharmaceutical sales representative opportunities who are passionate, have a positive attitude, and take ownership in all that they do. If that describes you, we should talk!
 
 
 
 Pharmaceutical Sales Rep Position Summary:
 
 
 
 Each one of our Pharmaceutical Sales Representatives is accountable and responsible for her/his territory achieving or surpassing sales goals on a monthly basis.
 
 
 The Pharmaceutical Sales Representative is a full-time position that includes a competitive compensation, lucrative quarterly incentive commissions based on sales results, innovative products to sell and potential for growth.
 
 
 
 Pharmaceutical Sales Rep Essential Functions:
 
 
 
 <ul>
 <li>
 Takes ownership and demonstrates the ability to drive monthly sales results through superior selling skills
 </li>
 <li>
 Above average interpersonal, platform, and written communication skills
 </li>
 <li>
 Proven ability to observe and identify market opportunities and challenges and subsequently develop, plan, implement, and follow through with action plans to positively influence opportunities and challenges
 </li>
 <li>
 Develop and maintain superior relationships with key decision makers and influencers within physician offices
 </li>
 <li>
 Consistently exhibits a high level of proficiency and expertise in discussing and demonstrating the company's products, as well as the related disease state(s) and competitive products
 </li>
 <li>
 Must pose the ability to work effectively in a team environment while positive, open communication and collaboration with coworkers and counterparts is exercised
 </li>
 <li>
 Completes all administrative duties in a timely fashion and works within the specified budget
 </li>
 <li>
 Consistently executes all field sales activities with a high degree of professionalism in accordance with established promotional guidelines
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Our Pharmaceutical Sales Rep Requirements:
 
 
 
 <ul>
 <li>
 Related sales experience is a plus!
 </li>
 <li>
 MUST be able to sell "clinically" - able to discuss products and complex disease state(s)
 </li>
 <li>
 Documented successful sales track record - must have "brag book" to show in the interview
 </li>
 <li>
 Excellent communication skills - verbal and written
 </li>
 <li>
 Ability to execute a sales and marketing plan
 </li>
 <li>
 Ability to manage a territory budget and function in a fast-paced emerging company environment
 </li>
 <li>
 Computer and data base analysis proficiency related to operation of territory
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Health Care Plan (Medical, Dental &amp; Vision)
 </li>
 <li>
 Retirement Plan (401k, IRA)
 </li>
 <li>
 Paid Time Off (Vacation, Sick &amp; Public Holidays)
 </li>
 <li>
 Family Leave (Maternity, Paternity)
 </li>
 <li>
 Training &amp; Development
 
 
 </li>
 </ul>
 
 
 The next step is yours.
 
 
 Apply today for one of our Pharmaceutical Sales Rep opportunities. Interviews start next week.
</div>

Pharmaceutical Sales - Oncology

<div>Accelerate your career at RXO
 
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
<div>Overview
 
As a Representative, Customer Operations you are responsible for executing daily operational activities that support customer accounts. You will help maintain strong customer relationships by understanding customer needs, monitoring shipment activity, and ensuring timely and accurate service execution. Your role contributes to account growth, operational efficiency, and overall profitability.
 
Key Responsibilities
 
<ul><li>Perform load management activities, including entering loads accurately and recording shipment status updates.
</li><li>Schedule pickup and delivery appointments with customers and warehouse partners.
</li><li>Track shipments from pickup through delivery and communicate updates to customers and internal teams.
</li><li>Address issues that arise during shipment execution and maintain transparent, proactive communication with customers.
</li><li>Provide spot rates, calculate shipment costs, and assist with quoting opportunities for spot, project, and annual business.
</li><li>Support Sales with managing key branch accounts through coordinated service, communication, and operational insight.
</li><li>Enter complete and accurate data into the Transportation Management System (TMS) and prepare loads for invoicing.
</li><li>Communicate shipment, billing, or follow-up concerns to the Sales Manager and Carrier Operations teams.
</li><li>Prioritize daily tasks to ensure timely load entry, tracking, customer communication, and issue resolution.
</li><li>
</li><li>Accept or decline load offers from the Carrier Sales Group based on capacity, service requirements, and customer needs.
</li></ul></div>Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
<ul><li>Comprehensive medical, dental, and vision plans
</li><li>401(k) retirement plan with up to 5% company match
</li><li>Pre-tax accounts to help streamline eligible expenses
</li><li>Company-paid disability and life insurance
</li><li>Employee Assistance Program (EAP)
</li><li>Career and Leadership Development Programs
</li><li>Paid time off, company holidays, and volunteer days
</li></ul>Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
 
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.</div>

Representative, Customer Operations

ATTC Manufacturing

<div><div><div><div><div><div><div><div><div>ATTC Manufacturing, Inc. 
Job Type: Full-time | On-site |
About ATTC
Founded in 2000, ATTC Manufacturing produces precision-machined brake drums, rotors, steering knuckles, and more for the automotive industry. We&rsquo;re committed to quality, innovation, and continuous improvement, and we know it all starts with investing in our people.
Position Overview
We are seeking a motivated Sales &amp; Procurement Representative to support customer relationships and business development within the automotive manufacturing industry. Japanese&ndash;English bilingual skills are strongly preferred, but candidates will be evaluated based on overall experience, skills, and suitability for the role.
This position offers an excellent opportunity for early to mid-career candidates to gain hands-on experience working with Tier 1 and Tier 2 automotive customers, while collaborating closely with cross-functional internal teams.
This is a full-time, onsite position, with travel as needed.
Key Responsibilities<ul><li>
Build and maintain strong relationships with customers (Japanese and/or English communication as applicable)</li><li>
Support new business development, including trial calculations for shipping quantities and prototype products</li><li>
Assist with pricing discussions for new products and quarterly price adjustments</li><li>
Prepare and manage quotes, feasibility reviews, and mold/tool documentation</li><li>
Coordinate project start-ups with internal teams such as Quality, Engineering, and Production Control</li><li>
Analyze design, material, and process changes to evaluate cost impact</li><li>
Support negotiations with suppliers for raw materials and outsourced products</li><li>
Respond to customer inquiries and assist in resolving issues to improve customer satisfaction</li><li>
Follow company policies, quality standards, and safety requirements</li><li>
Perform other related duties as assigned</li></ul>
Qualifications / Selection Criteria
Candidates will be evaluated based on a combination of relevant experience, transferable skills, and overall fit for the role.<ul><li>
Experience in sales, procurement, project management, or related functions within the manufacturing industry (industry not limited) is highly valued</li><li>
Japanese&ndash;English bilingual skills are a strong asset, but not required</li><li>
Candidates who are bilingual may be considered even without direct manufacturing experience, based on their background, skills, and aptitude</li><li>
Strong communication, organization, and problem-solving skills</li><li>
Ability to manage multiple tasks and work effectively in a team environment</li><li>
Willingness to work onsite and travel as needed</li></ul>
Why You&rsquo;ll Love Working Here<ul><li>
Competitive pay plus shift differential</li><li>
Affordable insurance options (medical, dental, vision, HSA)</li><li>
401(k) with company match</li><li>
Paid time off and holidays</li><li>
Tuition reimbursement</li><li>
Company-paid disability coverage</li><li>
Referral and recognition programs</li><li>
Wellness and appreciation events</li></ul>
Join Our Team
If you&rsquo;re a hands-on leader who thrives in a fast-paced manufacturing environment, ATTC wants to hear from you! Apply today!</div></div></div></div></div></div></div></div></div>

Sales and Procurement Representative

Security Bank of Kansas City

Description: If you are someone wanting to make a difference in the communities that we serve and join the strongest large bank in Kansas City, then Security Bank of Kansas City has a career for you. In addition to our compensation and benefits packages, Security Bank offers full-time employees 11 paid holidays, rewarding and challenging growth opportunities, generous paid time off and discounted banking services. Position Summary A Personal Banker is responsible for delivering an excellent experience to current and potential customers. Employees in this position possess exceptional customer service skills, confidence, leadership skills, a strong sales aptitude, attention to detail, and an outstanding knowledge of traditional and emerging bank products and services. They support and service to new and existing Security Bank of Kansas City customers using in-person interactions, phone calls and e-mails, and ensure that the banking center channel delivers consistent, prompt, and professional customer experience while focusing on building and enhancing customer relationships to foster long-term relationships. Essential Duties &amp; Responsibilities The duties include but are not limited to the following: Understands and applies operational policies and procedures that evolve as customer behaviors change and the channel grows. Understands the consumer lending process as it relates to cross-sell opportunities, loan products and interest rates. Properly identifies customers on every interaction using established guidelines and procedures. Provides accurate account information using account security procedures. Recognizes account flags such as: holds, delinquent loans and screen messages before interacting with a customer. Recognizes inconsistencies regarding checks being deposited and account activity. Understands check hold processes and procedures. Must be customer-focused and able to convey information in an enthusiastic and positive manner. Greets customers enthusiastically, provide quality customer service and constantly look for ways to exceed their expectations. Supports individual and enterprise goals as determined by management. Utilizes system software provided. Promotes honest and open communication throughout the organization. Demonstrates behaviors that are consistent with the banks philosophies, objectives, and leadership characteristics. Works with other departments to ensure the workflow or process is providing the best service to the customer. Proactively seeks ways to provide financial solutions to new and existing customer relationships to meet or exceed customer expectations. Proficient in determining customer needs, and providing solutions, that may include referring customers to other departments and bank affiliates/partners including mortgage and commercial lending, treasury management and financial advisors. Maintains a strong working knowledge of consumer/business banking products and services to confidently consult with customers. Enthusiastically educates customers on emerging bank technology to include mobile banking and deposits, Online banking, Online Bill Pay, ATM/ITM depository functionality, debit and credit cards, E-statements etc. Accurately and efficiently processes a variety of banking transactions while following proper procedures and safeguarding against fraud and insures customer privacy. Uses strong and creative decisioning skills and abilities to assist customers; conducts transactions and sales activities with little to no supervision. Provides friendly greeting to customers in the lobby, on the teller line, drive-thru or over the phone. Efficiently and accurately processes basic transactions (deposits, withdrawals, check cashing, payments, etc.) while safeguarding against fraud. Issues money orders, cashiers checks and redeems savings bonds. Follows all applicable policies, procedures, regulatory rules, and guidelines. Stays up to date with changes. Researches and politely assists with customer inquiries, provides account statements, assists with check orders, accepts change of address requests, and performs other customer-oriented functions with the intent of enhancing customer retention and exploring additional sales opportunities. Able to identify correct product types through needs-based questioning to sell products/services or make referrals to other departments, bank affiliates/partners to build and deepen customer relationships. Proactively seeks ways to expand customer relationships to meet or exceed individual, team and bank goals. Ensures all disclosures, audit standards, security policies and procedures are followed in accordance with Bank policy and Federal regulations. Performs account servicing duties, create a wonderful client experience in the lobby, on the teller line, on the phone and in the community. Actively promotes bank products and services to prospective new customers to insure personal and office budgets are met. Occasionally participates in onsite visits with customers, community groups or events to obtain networking opportunities and promote bank products, services, and brand. Researches and politely assists with customer inquiries, provides account statements, assists with check orders, accepts change of address requests, and performs other customer-oriented functions with the intent of enhancing customer retention and exploring additional sales opportunities. Assists with basic deposit and credit account openings, account maintenance requests, and may assist customers with accessing their safe deposit box. May be called upon as needed to accurately maintain, verify, and balance a cash drawer following the Banks standard operating procedures. Assists with the training of new employees and provide continuing training for current employees. Meets job expectations outlined by Retail Management in the positions Performance Matrix. The expectations are reviewed annually by Retail Management and are subject to change. Works at assigned banking center. This is not a remote position because it requires direct contact to serve the customer and cannot be performed off site. May travel within the Banks network of locations. Performs other duties as assigned. Requirements: Required Skills &amp; Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Demonstrated ability to use tact, diplomacy, and present a &ldquo;professional&rdquo; personal appearance (including body language, tone of voice, hygiene, and attire).? Intermediate experience with office technology tools (e.g., Computer, Internet Browser, Microsoft Office, or similar applications). General knowledge of traditional bank products/services &ndash; including Online/Mobile Banking and self-serve channels.? Recent customer service experience, preferably in a banking environment. Recognized by peers or supervisors as someone with the ability to multi-task, achieve goals, stay organized, solve problems, manage time wisely, and work with limited supervision. In addition to possessing the skills necessary to perform the job, the employee must be willing and able to demonstrate these skills by coming to work daily, as scheduled. Minimum Education &amp; Experience Minimum 1-2 years banking, retail or sales experience and previous customer interaction preferred. Proven sales skills, leadership skills, client experience and some background with outside networking/community involvement. Knowledge, skill, and mental development equivalent to the completion of a high school education.??? Excellent English verbal and written communication skills as evidenced by the ability to interact face-to-face, using electronic media and over the phone with customers and co-workers in a clear, confident, friendly, and polite manner, using proper grammar and spelling. Physical Demands &amp; Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is regularly required to walk, talk, see and hear. The general level of physical activity would be defined as sedentary. The employee is occasionally required to stand and frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms. Some movements of the hands, arms, and wrists may involve repetitive motions. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Regular attendance and punctuality are necessary and essential functions. Cognitive/Mental Requirements: While performing the duties of this job, the employee is required to comprehend and use basic language, either written or spoken, to communicate information and ideas, both simple and complex. The employee is also required to use logic to define problems, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations; also requires use of problem-solving skills including formulating and applying appropriate course of action for routine or familiar situations. The employee may be required to perform numerical operations including basic counting, adding, subtracting, multiplying and dividing or more complex quantitative calculations. Work Environment: While performing the duties of this job, the employee is inside a central heat and air-conditioned office building. The noise level in the work environment is minimal. Other Information: Statements included in this job description are intended to describe the general nature and level of work performed by the employee(s) assigned to this job. The statements are not intended to be construed as an exhaustive list of responsibilities, duties and skills required. Accommodations will be made to allow for meeting requirements when it does not place an &quot;undue hardship&quot; on Security Bank of Kansas City. Security Bank of Kansas City is an Equal Opportunity / Affirmative Action employer. Pay: $21.00 per hour Benefits: <ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Vision insurance</li></ul>Work Location: In person

Personal Banker

Explore 264+ Customer sales representative in Kansas City this April. Find roles across top companies and apply now to boost your career.