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customer operations associate

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customer service and executive support specialist

NielsenIQ

<div>Company Description 
R26_0006595
We are seeking a dedicated and dynamic individual to join our corporate headquarters team as a Customer Service and Executive Support Specialist. This role is pivotal in ensuring exceptional customer service, engaging visitor experiences, and providing comprehensive support to our executive team. The ideal candidate will possess strong collaboration skills and a passion for delivering outstanding service.
This is a onsite position for anyone currently living in the Chicago, IL area.
Work schedule: 7:30 am to 4:00 pm. 30 minute lunch. Must have flexible hours if need changes, 40 hours per week, evenings as needed travel as needed but rare. 
Job Description 
<ul><li>
Customer Service Excellence: Provide top-tier customer service to clients, partners, and visitors, ensuring all interactions are handled professionally and efficiently.</li><li>
Visitor Engagement: Greet and assist visitors, ensuring a welcoming and informative experience. Manage visitor logs and coordinate with relevant departments for seamless visitor interactions.</li><li>
Executive Support: Assist executives with scheduling, travel arrangements, meeting coordination, and other administrative tasks. Ensure executives are well-prepared for meetings and events.</li><li>
Collaboration: Work closely with various departments to ensure smooth operations and effective communication. Foster a collaborative environment to achieve company goals.</li><li>
Problem Solving: Address and resolve customer inquiries and issues promptly. Escalate complex issues to appropriate departments when necessary.</li><li>
Administrative Duties: Manage office supplies, handle correspondence, and maintain organized records. Support office management tasks as needed.</li><li>
Financial Management: Assist with budgeting, expense tracking, PO filing and financial reporting. Ensure accurate and timely processing of invoices and reimbursements. Support financial planning and analysis activities.</li><li>
Tactical and Hands-On Work: Meeting set ups and break downs including chairs, tables, flip charts, food coordination, clean up, etc. Provide on-site facility support such as photographing office details, purchasing and neatly stocking office and pantry supplies, providing signage support, etc. Perform other hands-on tasks, inspections and filing work orders to ensure the office runs smoothly.</li></ul> 

Qualifications 
<ul><li>
Experience: Minimum of 3 years in a customer service, executive support, or administrative role, preferably in a corporate setting.</li><li>
Skills: Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in Microsoft Office Suite and financial management software.</li><li>
Attributes: Professional demeanor, proactive attitude, and a team player. Ability to handle confidential information with discretion.</li><li>
Education: Bachelor&rsquo;s degree in Business Administration, Finance, Communications, or a related field preferred.</li></ul> 

Additional Information 
This role has a market-competitive salary with an anticipated base compensation of the following range: $40,000 - $50,000. Actual salaries will vary depending on a candidate&rsquo;s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more.<ul><li>
Comprehensive healthcare plan (medical, Rx, dental, and vision).</li><li>
Flexible spending accounts and a Health Savings Account (including company contributions).</li><li>
Life and AD&amp;D insurance.</li><li>
401(k) retirement plan including company matching contributions.</li><li>
Disability insurance.</li><li>
Tuition Reimbursement.</li><li>
Discretionary paid time off program and 11 paid holidays.</li></ul>
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul><div></div>
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including r&eacute;sum&eacute; screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ&rsquo;s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ&rsquo;s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

Customer Service and Executive Support Specialist

Scion Staffing

<div>
 
 Scion Nonprofit Staffing has been engaged to conduct a search for a
 
 Part-Time Administrative Assistant to the Executive Director
 
 for a
 
 mission-driven nonprofit organization supporting survivor support services
 
 . This position is
 
 onsite in Chicago, Illinois
 
 .
 
 
 
 
 
 
 POSITION OVERVIEW:
 
 
 
 This part-time Administrative Assistant role provides direct support to the Executive Director while helping coordinate administrative operations, donor relations, and development activities. The position plays a key role in ensuring smooth daily operations through scheduling, communication, and organizational coordination. This is an excellent opportunity for someone who is highly organized, proactive, and passionate about supporting meaningful nonprofit work.
 
 
 
 
 
 
 PERKS:
 
 
 <ul>
 <li>
 Flexible part-time schedule (approximately 15&ndash;20 hours per week)
 </li>
 <li>
 Competitive hourly compensation based on experience
 </li>
 <li>
 Opportunity to work closely with executive leadership and gain exposure to nonprofit operations
 </li>
 <li>
 Collaborative and mission-driven team environment
 </li>
 <li>
 Meaningful work supporting survivor-centered services and advocacy
 </li>
 </ul>
 
 
 
 
 
 RESPONSIBILITIES:
 
 
 <ul>
 <li>
 Provide administrative support to the Executive Director, including calendar management, scheduling, and correspondence
 </li>
 <li>
 Assist with donor communications, database updates, and development-related administrative tasks
 </li>
 <li>
 Prepare meeting materials, track action items, and coordinate logistics for meetings and events
 </li>
 <li>
 Support planning and coordination of organizational events and donor engagement activities
 </li>
 <li>
 Maintain organized digital and physical records, documents, and reports
 </li>
 <li>
 Provide general operational and administrative support to ensure efficient day-to-day functioning
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS:
 
 
 <ul>
 <li>
 Administrative support experience in a professional office environment
 </li>
 <li>
 Strong organizational skills with excellent attention to detail
 </li>
 <li>
 Ability to maintain confidentiality and exercise discretion
 </li>
 <li>
 Clear written and verbal communication skills
 </li>
 <li>
 Ability to work independently, anticipate needs, and take initiative
 </li>
 </ul>
 
 
 
 
 
 COMPENSATION AND BENEFITS:
 
 
 
 This position offers an hourly pay range of
 
 $22&ndash;$30 per hour
 
 , depending on experience. The role is part-time (approximately 15&ndash;20 hours per week), offering flexible scheduling and the opportunity to contribute to a meaningful nonprofit mission.
 
 
 
 
 
 
 ABOUT OUR FIRM:
 
 
 
 Scion Nonprofit Staffing is an award-winning national nonprofit recruitment and staffing specialist for nonprofit organizations, foundations, associations, and educational institutions! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals supporting incredible missions and programs. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire nonprofit recruiting, interim leadership placement, and temporary professional staffing.
 
 
 
 
 
 We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm and our practices can be found online. Scion Nonprofit Staffing is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent.
 
 
 
 
 
 For opportunities located in a region that has enacted fair chance, arrest, or conviction based employment ordinances, Scion Nonprofit Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.
 
</div>

Part-Time Administrative Assistant

American Osteopathic Association

<div>THIS IS A HYBRID POSITION REQUIRING 2 DAYS PER WEEK (TUESDAY AND WEDNESDAY) EACH WEEK IN-PERSON AT OUR OFFICE LOCATED IN THE STREETERVILLE/MAG MILE AREA OF DOWNTOWN CHICAGO, IL.
JOB SUMMARY:
The Corporate Communications Specialist strengthens the organization&rsquo;s reputation by delivering modern, integrated communications across internal and external channels. This role develops high-quality written content, provides proactive earned media support, and collaborates closely with social media and integrated marketing teams to ensure messaging is aligned across platforms. This person also supports issues and crisis communications readiness and uses measurement, analytics, GenAI tools, and disciplined project management to enhance the speed, quality, and impact of communications. By unifying corporate messaging across media, social, digital, and campaign channels and maintaining preparedness for issues and crisis situations, the Specialist helps protect and elevate the organization&rsquo;s credibility with members, partners, policymakers, employees, and the public.
IMPACT OF THE ROLE:
Success in this role is measured by delivering stronger corporate reputation and trust; consistent, timely, quality and aligned messaging; greater share of voice and positive sentiment; and clear, data-driven evidence of communications effectiveness.
ESSENTIAL FUNCTIONS:
Corporate Communications &amp; Reputation Support
<ul><li>Execute corporate communications initiatives that reinforce the institutional narrative and reputation.</li>
<li>Draft clear, audience-appropriate messaging aligned to organizational priorities and leadership voice.</li>
<li>Maintain readiness materials and help coordinate rapid responses.</li>
<li>Support issues and crisis scenarios, track emerging risks, and escalate appropriately.</li>
</ul>
Proactive Earned Media &amp; Media Relations
<ul><li>Draft press releases, media pitches, talking points, statements, and backgrounders.</li>
<li>Support proactive media outreach and media list management; monitor coverage opportunities.</li>
<li>Contribute to responsive media coordination, including Q&amp;A, clarifications, and follow-ups.</li>
</ul>
Internal &amp; Executive Communications
<ul><li>Draft internal announcements, leadership messages, staff updates, and executive remarks.</li>
<li>Prepare briefing materials and message frameworks to support executive visibility and alignment.</li>
<li>Maintain internal and external communications-related web content.</li>
</ul>
Team Collaboration
<ul><li>Partner with the content creator and social media teams to translate corporate messaging into channel-appropriate content.</li>
<li>Collaborate with integrated marketing to align communications with campaigns and brand strategy.</li>
<li>Contribute messaging and content to ensure cohesive audience journeys across channels.</li>
</ul>
Measurement, Analytics &amp; Reporting
<ul><li>Track KPIs such as reach, engagement, sentiment, and media outcomes.</li>
<li>Prepare concise reporting for leadership with data-driven recommendations.</li>
</ul>
Project Management &amp; Workflow Execution
<ul><li>Manage multiple projects and deadlines with disciplined planning.</li>
<li>Use project management platforms such as Asana to coordinate timelines and approvals.</li>
<li>Maintain organized documentation and ensure high-quality delivery.</li>
</ul>
GenAI Tools &amp; Emerging Technologies
<ul><li>Use GenAI platforms to support drafting, ideation, and efficiencies.</li>
<li>Ensure AI-generated content meets accuracy, tone, and brand standards.</li>
</ul>
MINIMUM QUALIFICATIONS AND EXPERIENCE
Special Skills:
<ul><li>Exceptional writing and editing skills with the ability to translate complex topics into clear messages.</li>
<li>Proficiency in media relations fundamentals and reputation-focused messaging.</li>
<li>Strong project management skills; fluency with Asana or similar platforms.</li>
<li>Working knowledge of GenAI tools and content quality controls.</li>
<li>Digital communications fluency in social, LLMs and application multimedia.</li>
<li>Ability to analyze communications data and report insights using platforms such as Sprout Social, Meltwater, Muck Rack, etc.</li>
<li>Collaborative, detail-oriented, and able to maintain confidentiality.</li>
</ul>
Education:
<ul><li>Bachelor&rsquo;s degree in Communications, Public Relations, Journalism, Marketing, or related fields.</li>
</ul>
Licensure or Certification:
<ul><li>N/A</li>
</ul>
Experience:
<ul><li>3 &ndash; 5 years' experience in corporate communications, digital marketing and/or public relations.</li>
</ul>
WORKING ENVIRONMENT:
Physical:
<ul><li>This role involves prolonged sitting, repetitive computer use, and screen time.</li>
<li>Ability to operate office equipment.</li>
<li>Ability to lift up to 25 lbs.</li>
</ul>
ENVIRONMENT:
<ul><li>Regular office environment.</li>
<li>This is a hybrid position requiring physical presence in the office for a minimum of two days per week (Tuesday and Wednesday).</li>
</ul>
Salary Range: $60,000.00 - $65,000.00 Annually
The AOA offers the following benefits:
<ul><li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life and AD&amp;D</li>
<li>Long and Short-term Disability</li>
<li>FSA/HSA</li>
<li>Commuter Benefits</li>
<li>401(k) with match</li>
</ul>
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
American Osteopathic Association is unable to sponsor work visas at this time.</div>

Corporate Communications Specialist

GORDIE'S FOUNDATION

JOB DESCRIPTIONBookkeeper / Accounting SpecialistGordies Foundation, Chicago, IllinoisOrganization:Gordies FoundationPosition Title:Bookkeeper / Accounting SpecialistLocation:6430 S. Ashland Ave., Chicago, ILEmployment Type:Full-TimeWork Schedule:Telework and Hybrid Work Available (Based on Organizational Need)Reports To:Chief Financial Officer / Chief Data OfficerFLSA Status:Non-ExemptAbout Gordies FoundationGordies Foundation is a Chicago-based nonprofit organization committed to supporting reentry, workforce development, and community empowerment on the South Side of Chicago. Funded in part through the Illinois Criminal Justice Information Authority (ICJIA) R3 Program, the Foundation manages multiple grant-funded programs serving individuals impacted by violence, incarceration, and economic disinvestment. We are seeking a detail-oriented, mission-driven Bookkeeper to join our team and ensure the financial integrity of the organization.Position SummaryThe Bookkeeper / Accounting Specialist is responsible for managing the day-to-day financial operations of Gordies Foundation, including full-cycle bookkeeping, payroll processing, accounts payable, grant fund accounting, and financial reporting. This position requires a high degree of accuracy, sound accounting judgment, and a thorough understanding of nonprofit and grant compliance requirements. The Bookkeeper will work closely with the CFO/CDO and Executive Director to ensure all financial records are accurate, current, and audit-ready.Essential Duties and ResponsibilitiesGeneral Ledger &amp; Journal Entries<ul><li>Prepare, post, and reconcile journal entries on a timely basis in accordance with generally accepted accounting principles (GAAP).</li><li>Maintain and update the General Ledger (GL) to ensure accuracy and completeness of all financial transactions.</li><li>Perform month-end and year-end close procedures, including accruals and adjusting entries.</li><li>Identify and correct GL discrepancies; escalate material issues to the CFO/CDO.</li></ul>Bank Reconciliation <ul><li>Perform monthly reconciliations of all organizational bank and financial accounts.</li><li>Investigate and resolve reconciling items promptly, ensuring all transactions are properly recorded.</li><li>Maintain documentation of reconciliation records for audit purposes.</li></ul>Payroll Processing &amp; Administration<ul><li>Process semi-monthly payroll for all full-time, part-time, and grant-funded employees in compliance with Illinois Wage Payment and Collection Act requirements.</li><li>Calculate and remit payroll taxes (federal, state, and local), and prepare and file quarterly Form 941 and annual W-2 and W-3 forms.</li><li>Maintain accurate payroll records, including time and attendance documentation, wage allocations across multiple funding sources, and benefit deductions.</li><li>Coordinate payroll corrections, adjustments, and W-2c amendments as needed.</li><li>Ensure proper FICA calculations and compliance with IRS payroll regulations.</li></ul>Accounts Payable &amp; Bill Management<ul><li>Manage all accounts payable functions, including receiving, reviewing, coding, and processing vendor invoices for payment.</li><li>Ensure bills are paid accurately and on time; maintain a bill payment calendar to prevent late payments or lapses in service.</li><li>Code all expenditures to the appropriate program, grant fund, and GL account.</li><li>Maintain organized vendor files and documentation to support audit and compliance reviews.</li><li>Obtain required approvals prior to payment processing in accordance with organizational policies.</li></ul>Grant Fund Accounting &amp; Compliance<ul><li>Maintain separate and distinct accounting records for each grant fund to ensure financial segregation and accountability.</li><li>Track grant expenditures against approved budgets by line item and funding period, providing regular variance reports to the CFO/CDO.</li><li>Prepare and support the compilation of Program Financial Reports (PFRs), budget modification requests, and reimbursement draw requests in compliance with funder requirements (including ICJIA and other federal and state grantors).</li><li>Ensure expenditures meet grant-specific allowability, allocability, and reasonableness standards under 2 CFR 200 (Uniform Guidance) and applicable grant terms and conditions.</li><li>Alert leadership to potential compliance concerns, unallowable expenditures, or budget variances in a timely manner.</li><li>Support preparation for grant audits and monitoring site visits; maintain organized grant files.</li></ul>Financial Statements &amp; Reporting<ul><li>Prepare and update standard nonprofit financial statements, including the Statement of Financial Position (Balance Sheet), Statement of Activities (Income Statement), and Statement of Cash Flows.</li><li>Generate budget-to-actual reports, fund-level expenditure reports, and other financial summaries for management and board review.</li><li>Assist the CFO/CDO in preparing the annual Form 990 and supporting schedules.</li><li>Prepare supporting documentation and schedules for external auditors; participate in the annual audit process.</li></ul>Additional Duties<ul><li>Maintain well-organized financial files and records in both physical and digital formats.</li><li>Assist with updating and maintaining the organizational Chart of Accounts.</li><li>Support budget development and forecasting as needed.</li><li>Participate in internal financial process improvement initiatives.</li><li>Perform other duties as assigned by the CFO/CDO or Executive Director.</li></ul>Minimum Qualifications<ul><li>Associate's degree in Accounting, Finance, Business Administration, or a related field required; Bachelor's degree preferred.</li><li>Minimum of 3 years of bookkeeping or accounting experience, with at least 1 year in a nonprofit or grant-funded environment strongly preferred.</li><li>Demonstrated proficiency in QuickBooks (Desktop or Online) or comparable accounting software.</li><li>Working knowledge of GAAP and nonprofit fund accounting principles.</li><li>Experience processing multi-employee payroll and filing federal/state payroll tax forms (941, W-2, W-3).</li><li>Familiarity with federal Uniform Guidance (2 CFR 200) and grant compliance requirements preferred.</li><li>Proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and financial formulas.</li><li>Exceptional attention to detail, organizational skills, and commitment to accuracy.</li><li>Ability to handle confidential financial information with discretion and integrity.</li><li>Strong written and verbal communication skills; ability to explain financial data to non-financial stakeholders.</li></ul>Preferred Qualifications<ul><li>Experience working with ICJIA, Illinois state grants, or other government grant programs.</li><li>Certified Bookkeeper (CB), Certified Public Bookkeeper (CPB), or working toward CPA designation.</li><li>Experience supporting annual nonprofit audits (A-133 / Single Audit preferred).</li><li>Familiarity with case management or program financial reporting systems.</li></ul>Compensation &amp; BenefitsSalary:Commensurate with experience and qualificationsWork Arrangement:Full-Time | Telework and Hybrid options available based on organizational needPaid Time Off:Sick leave and paid vacation provided in accordance with industry standardsHealth Benefits:Medical and dental coverage currently unavailable; the organization is actively working to establish benefits in the near futureMission:Opportunity to contribute directly to community reentry, workforce development, and public safety initiatives on Chicago&rsquo;s South SideHow to ApplyQualified candidates should submit a resume, cover letter, and three professional references to Gordies Foundation. In your cover letter, please describe your experience with nonprofit bookkeeping, grant fund accounting, and payroll compliance. Applications will be reviewed on a rolling basis until the position is filled.Gordies Foundation | 6430 S. Ashland Ave., Chicago, IL Gordies Foundation is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Pay: $52,000.00 - $58,000.00 per yearBenefits:<ul><li>Flexible schedule</li><li>Paid sick time</li><li>Paid time off</li><li>Work from home</li></ul>Work Location: Hybrid remote in Chicago, IL 60636

Bookkeeper / Accounting Specialist

Kelly Science, Engineering, Technology & Telecom

<div>
 
 Kelly is hiring a
 
 Logistics Specialist I
 
 for one of our clients in
 
 Chicago, Illinois
 
 
 
 
 
 <ul>
 <li>
 
 Monday &ndash; Friday 8:30am &ndash; 5:00pm
 
 </li>
 <li>
 
 100% onsite
 
 </li>
 <li>
 $20/hr
 </li>
 <li>
 3 month contract with potential to be extended/converted
 </li>
 </ul>
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Coordinate day-to-day logistics activities related to shipping and receiving operations
 </li>
 <li>
 Monitor and manage inbound and outbound product movement to ensure accurate tracking and timely delivery
 </li>
 <li>
 Communicate with carriers, vendors, and logistics partners regarding scheduling, pickups, and deliveries
 </li>
 <li>
 Prepare, review, and manage Bills of Lading (BOLs) and required shipping documentation for carriers and drivers
 </li>
 <li>
 Handle nightly shipment closures and ensure documentation is complete and accurate
 </li>
 <li>
 Partner closely with the Customer Service team to support order fulfillment, resolve delivery issues, and meet service level expectations
 </li>
 <li>
 Identify and escalate logistical issues as needed to support production and customer requirements
 </li>
 <li>
 Perform additional duties as assigned during the temporary assignment
 </li>
 </ul>
 
 
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 One or more years of experience in logistics, warehouse operations, or supply chain support
 </li>
 <li>
 Intermediate proficiency in Microsoft Word and Outlook
 </li>
 <li>
 Fluent in English with strong verbal and written communication skills
 </li>
 <li>
 Ability to manage daily tasks, urgent issues, and follow-up activities effectively
 </li>
 <li>
 Comfortable working independently with minimal supervision
 </li>
 <li>
 Strong organizational skills and ability to work collaboratively across teams
 </li>
 <li>
 Ability to exercise independent judgment and think critically in a fast-paced environment
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Intermediate Microsoft Suite skills, particularly Word and Outlook.
 </li>
 <li>
 Fluent in English.
 </li>
 <li>
 Strong verbal and written communication skills, and the ability to work independently with minimal supervision.
 </li>
 <li>
 Ability to balance daily work, urgent issues, and follow‑up tasks.
 </li>
 <li>
 Comfortable asking questions and working with different teams.
 </li>
 <li>
 One or more years of experience in logistics, warehouse operations, or supply chain management.
 </li>
 <li>
 Ability to exercise independent judgement, think critically and work well in cross-functional teams.
 </li>
 </ul>
 
 
</div>

Logistics Specialist I

Cook County Health & Hospitals System

<div><div><div>:</div>
<div>
The Executive Assistant&ndash;CCHHS provides executive support to the Direct Appointee and serves as the primary point of contact for the office of the Direct Appointee. This individual will provide administrative support, representation, event planning, and project management as well as providing interface with entities and organizations as requested. Organizes, coordinates and oversees special projects. Must be creative and enjoy working in an environment that is mission focused, results driven and community oriented. 


Typical Duties
<ul>
<li>Plans the Direct Appointee&rsquo;s daily calendar tracking all appointments, preparing materials for all meetings, etc.
</li><li>Composes high level correspondence and memoranda independently and with professional quality
</li><li>Responsible for preparing executive correspondence and performing complex administrative duties in preparation of administrative and fiscal projects, including preparation of spreadsheets, charts, conducting research, etc.
</li><li>Responsible for the maintenance and coordination of communication lines within the overall organization and specifically between the Direct Appointee and those designated
</li><li>Follows up on meeting-generated tasks</li>
<li>Coordinates travel plans, including meeting scheduling and itinerary, and material preparation</li>
<li>Handles telephone calls in a professional and courteous manner, initiating appropriate disposition</li>
<li>May answer informational questions and determine appropriate course of action for sensitive issues and matters of significance that have organization-wide visibility
</li><li>Exercises good judgment in a variety of situations, with strong written and verbal communication, administrative and organizational skills</li>
<li>Works on projects from conception to completion while under pressure to handle a wide variety of activities and confidential matters with discretion</li>
<li>Establishes and maintains influential and strategic relationships at all levels across the system
</li><li>Maintains appropriate confidentiality of information and decisions made within the Direct Appointee&rsquo;s office
</li><li>Creates Word documents/correspondence, Excel spreadsheets, PowerPoint presentations, etc.
</li><li>Edits and proofreads all written materials and verifies the validity of data and documents contained in all reports prior to submission</li>
<li>Deals discreetly with highly sensitive, confidential written, electronic, and oral communication concerning staff, department, and hospital matters
</li><li>Maintains confidential materials related to patients according to hospital standards and in compliance with HIPPA regulations and requirements</li>
<li>Plans, organizes and coordinates meetings or special events, including reserving conference rooms, sending and tracking invitations, procuring food and beverage and ensuring vendor payment
</li><li>Coordinates appropriate room set up room and equipment (set up conference calls, audio-visual equipment, projector, etc., as necessary)
</li><li>Works with multiple internal departments, external agencies, the general public and individuals on a wide range of projects
</li><li>Acts as representative for the Health System in all interactions exercising customer service skills and good judgment in addressing inquiries, complaints and request for direction</li>
<li>Other duties as assigned</li>
</ul>
Reporting Relationship

Reports to the Direct Appointee 
</div></div><div></div><div><div>Minimum Qualifications
<ul>
<li>Bachelor&rsquo;s or higher-level degree
</li><li>Five (5) years of full-time work experience as an Executive Assistant to individuals at a Chief, President, Executive and/or Vice President level
</li><li>Intermediate proficiency in Microsoft Office Excel, PowerPoint, Word</li> 
</ul>
Preferred Qualifications
<ul>
<li>Prior healthcare experience</li></ul> 


Knowledge, Skills, Abilities and Other Characteristics
<ul>
<li>Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups</li>
<li>Strong customer service skills</li>
<li>Demonstrate intermediate proficiency with Microsoft Office Excel, PowerPoint, and Word</li>
<li>Demonstrate good phone and email etiquette skills with strong response times</li>
<li>Demonstrate attention to detail, accuracy, and precision</li>
<li>Proactive and self-starting: able to work confidently to advance goals within broad parameters, and with minimal supervision</li>
<li>Ability to successfully plan, lead, and complete projects on time</li>
<li>Ability to work with organizational performance metrics, analyze data, create reports, and present information clearly to decision makers</li>
<li>Comfortable with creating, implementing, managing, and executing business processes</li>
<li>Excellent leadership skills, with the ability to influence others, with energy and enthusiasm</li>
<li>Ability to define and solve problems, collect data, establish facts, and draw valid conclusions</li>
<li>Ability to prioritize, plan, and organize projects and tasks</li>
<li>Ability to multi-task and meet deadlines in a fast paced and stressful environment</li>
<li>Ability to uphold professional standards for customer services, confidentiality, and quality of work</li>
<li>Ability to adhere to department policies and standards utilizing best practices</li>
<li>Ability to maintain a professional demeanor and composure when challenged</li>
<li>Ability to function autonomously and as a team member in a multidisciplinary team</li>
</ul>
Physical and Environmental Demands

This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures. 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified. 


For purposes of the American with Disabilities Act, &ldquo;Typical Duties&rdquo; are essential job functions.

BENEFITS PACKAGE
<ul>
<li>Medical, Dental, and Vision Coverage</li>
<li>Basic Term Life Insurance</li>
<li>Pension Plan and Deferred Compensation Program</li>
<li>Employee Assistance Program</li>
<li>Paid Holidays, Vacation, and Sick Time</li>
<li>You may also qualify for the Public Service Loan Forgiveness Program (PSLF)</li>
</ul>
 For further information on our excellent benefits package, please click on the following link: http://www.cookcountyrisk.com/

To receive Veteran Preference, appropriate discharge papers must be attached to the online application or must be included with your emailed resume/CV. Please refer to Veteran Preference document requirements listed on the bottom of this posting.

VETERAN PREFERENCE

PLEASE READ 


When applying for employment with Cook County Health, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service 
 
To take advantage of this preference a Veteran must:
<ul>
<li> Meet the minimum qualifications for the position.</li>
<li>Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, &ldquo;Are you a Military Veteran?&rdquo;</li>
<li>Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable</li>
</ul>
OR 


A copy of a valid State ID Card or Driver&rsquo;s License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.

If items are not attached, you will not be eligible for Veteran Preference 


VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER&rsquo;S LICENSE AT TIME OF INTERVIEW. 


MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING. 


&ldquo;Degrees awarded outside of the United States with the exception of those awarded in one of the United States&rsquo; territories and Canada muse be credentialed by an approved U.S. credential evaluation service belongings to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview&rdquo;. 

<ul><li>Please note all offers of Employment are contingent upon the following conditions: satisfactory professional &amp; employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.</li></ul> 


 *CCH is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor. 


 COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER.</div></div></div><div></div>

EXECUTIVE ASSISTANT - STRATEGY & IMPLEMENTATION

Al Warren Oil

<div>
 Are you looking for a part-time opportunity with a company that values reliability, integrity, and exceptional service? Join us at Al Warren Oil Company Inc., a trusted provider of fuel, lubricants, and DEF solutions since 1948! We are a family-owned business focused on building long-lasting partnerships with our customers.
 
 
 We are currently on the hunt for a motivated and detail-oriented
 
 PART TIME Clerical &amp; Dispatch Support Specialist
 
 to join our dynamic Chicago Terminal team. This exciting hybrid role will let you dive into clerical responsibilities while also providing vital support to our dispatch team. Your efforts will help ensure smooth scheduling, accurate order processing, and the successful coordination of our daily fuel and lubricant deliveries.
 
 
 If you thrive in fast-paced environments, possess strong organizational skills, and enjoy a blend of administrative and operational tasks, we want to hear from you!
 
 
 
 Your Day-to-Day Responsibilities:
 
 
 
 
 Clerical Responsibilities:
 
 
 
 <ul>
 <li>
 Be the friendly voice on the line, managing a high volume of incoming calls, directing inquiries to the right departments, and resolving issues with a smile
 </li>
 <li>
 Accurately enter and maintain driver and customer information in our systems, making sure all details are spot on
 </li>
 <li>
 Be present at the window, providing assistance to drivers, customers, and staff as needed
 </li>
 <li>
 Generate and proofread order entries, ensuring accuracy and correcting any discrepancies
 </li>
 <li>
 Handle a variety of clerical tasks, from photocopying and filing to typing and scanning
 </li>
 <li>
 Communicate supplier and cost information to the appropriate teams with clarity
 </li>
 <li>
 Step in to help colleagues as needed, fostering a team-oriented environment
 
 
 </li>
 </ul>
 
 Dispatch Support Responsibilities:
 
 
 
 <ul>
 <li>
 Provide prompt and attentive support to drivers and customers using phone, email, and in-person communications
 </li>
 <li>
 Assist in scheduling daily deliveries of fuel, lubricant, and DEF to meet customer needs
 </li>
 <li>
 Communicate clearly with drivers about load details, delivery instructions, and updates
 </li>
 <li>
 Monitor delivery statuses using GPS and dispatch systems to ensure on-time service
 </li>
 <li>
 Keep accurate documentation for all dispatch activities, delivery confirmations, and records
 </li>
 <li>
 Support coordination with drivers during peak times, reroutes, or customer changes to ensure smooth operations
 </li>
 <li>
 Collaborate closely with operations and sales to maintain a seamless workflow
 </li>
 <li>
 Help maintain compliance with DOT, OSHA, and safety policies as part of our commitment to a safe work environment
 </li>
 <li>
 Deliver outstanding customer service when responding to inquiries about orders and deliveries
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 What We're Looking For:
 
 
 
 <ul>
 <li>
 Experience in customer service, scheduling, dispatching, or administrative roles
 </li>
 <li>
 Comfort with Microsoft Office Suite (Excel, Outlook, Word, etc.)&mdash;tech-savviness is a plus!
 </li>
 <li>
 A strong ability to multi-task in a busy, deadline-driven environment
 </li>
 <li>
 Exceptional communication skills and a customer-first mindset
 </li>
 <li>
 Detail-oriented with the ability to create and maintain organized systems
 </li>
 <li>
 A basic knowledge of the Chicago-area geography or transportation operations would be an advantage
 
 
 </li>
 </ul>
 If you're ready to join a dynamic team and make a real impact, apply today! We can't wait to welcome you aboard!
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Flexible, part-time schedule
 </li>
 <li>
 Family-friendly hours that can align with school drop-off and pick-up times
 </li>
 <li>
 Ability to discuss and adjust working hours to fit your personal schedule
 </li>
 <li>
 Supportive, understanding team environment
 </li>
 <li>
 Consistent weekday hours (no nights or weekends)
 </li>
 <li>
 Opportunity to gain experience in dispatch and administrative support
 </li>
 <li>
 Stable, reliable workload with clear expectations
 </li>
 <li>
 Ideal for someone balancing work with family or other commitments
 </li>
 </ul>
</div>

PART TIME Clerical & Dispatch Support Position

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