client services representative Jobs in New York

client services representative

customer operations representative Jobs in New York

customer operations representative

customer service manager, airport customer care Jobs in New York

customer service manager, airport customer care

customer success manager Jobs in New York

customer success manager

customer service manager

American Airlines

<div>
 
 Intro
 
 
 
 Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
 
 
 
 Why you'll love this job
 
 
 
 <ul>
 <li>
 American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you will be able to develop yourself to be the best leader you want to be in the American organization.
 </li>
 <li>
 CSMs must ensure a safe, high performing operation by leading, engaging, coaching and developing the front-line team members. You will be supporting your teams' effort by creating a safe, reliable operation while delivering an exceptional customer experience.
 </li>
 <li>
 Also, being energized by a fast-paced dynamic environment and passionate about safety, teamwork, leadership, and delivering a quality product to our customers, front-line, and vendors.
 </li>
 <li>
 CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
 </li>
 <li>
 This job is a member of the Airports Team within the Customer Experience Division.
 </li>
 <li>
 The pay range for this role is $50,000 to $84,000, taking into account the qualifications and experience of the selected candidate.
 
 
 </li>
 </ul>
 
 What You'll Do
 
 
 
 
 As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
 
 
 
 <ul>
 <li>
 Drives operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service, resulting in employee and customer safety and well-being
 </li>
 <li>
 Be a safety advocate: Look for safety concerns and address them as needed
 </li>
 <li>
 Establish team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
 </li>
 <li>
 Establishes and promotes effective relationships with team members that fosters compassion, authenticity, integrity, respect and dignity
 </li>
 <li>
 Effectively allocates resources and provides appropriate support to enable teams to deliver on operational goals in a safe manner
 </li>
 <li>
 Ensure the ongoing safety and reliability of our operation by conducting self-audits, observations, root cause investigations and other related safety engagements
 </li>
 <li>
 Promote effective communication among departments to engage our team to work together to achieve common goals.
 </li>
 <li>
 Familiarity with Joint Collective Bargaining Agreement (JCBA) and ensure team members adhere to corporate policy/procedure
 </li>
 <li>
 Embrace the core values: (Passion, commitment, efficiency, reliability, dependability, optimism, honesty, positivity, and loyalty
 </li>
 <li>
 Manage escalated service issues and be visible to your team members when problems arise
 </li>
 <li>
 Deliver key corporate and local information to frontline leaders in an efficient and effective manner. Set the expectations and ensure team members understand the why behind the focus/criticality.
 </li>
 <li>
 Ability to learn and apply union contract rules/regs in daily interactions with frontline team members and local union leaders
 
 
 </li>
 </ul>
 
 All you'll need for success
 
 
 
 
 Minimum Qualifications- Education &amp; Prior Job Experience
 
 
 
 <ul>
 <li>
 High School diploma or GED equivalency
 
 
 </li>
 </ul>
 
 Preferred Qualifications- Education &amp; Prior Job Experience
 
 
 
 <ul>
 <li>
 Previous airport customer service experience
 </li>
 <li>
 2 years' experience leading others
 </li>
 <li>
 Knowledge of company policies, procedures, and functional automation applications
 
 
 </li>
 </ul>
 
 Skills, Licenses &amp; Certifications
 
 
 
 <ul>
 <li>
 Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment
 </li>
 <li>
 Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
 </li>
 <li>
 Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
 </li>
 <li>
 Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action
 </li>
 <li>
 Strong decision-making skills
 </li>
 <li>
 Ability to work independently as well as collaboratively
 </li>
 <li>
 Ability to work under demanding operational conditions
 </li>
 <li>
 Ability to prioritize and execute with a sense of urgency and preciseness
 </li>
 <li>
 Ability to use sound business judgment to resolve issues with internal and external customers
 </li>
 <li>
 Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation
 </li>
 <li>
 Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
 </li>
 <li>
 Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement
 </li>
 <li>
 Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
 </li>
 <li>
 Applicable valid driver&rsquo;s license as required by local authorities, if applicable
 </li>
 <li>
 Ability to work extra hours when there are operational needs
 </li>
 <li>
 Ability to work rotating shifts including weekends, holidays and days-off
 
 
 </li>
 </ul>
 
 What You'll Get
 
 
 
 Feel free to take advantage of all that American Airlines has to offer:
 
 
 <ul>
 <li>
 Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
 </li>
 <li>
 Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
 </li>
 <li>
 Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.
 </li>
 <li>
 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
 </li>
 <li>
 Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
 
 
 </li>
 </ul>
 
 Feel free to be yourself at American
 
 
 
 From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
 
 
 Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.
</div>

Customer Service Manager, Airport Customer Care

O'Reilly Auto Parts

<div>The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager&rsquo;s absence and/or when working opposing shifts. The Assistant Manager will be expected to lead the store team members in servicing customers.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Lead the store team members in providing excellent customer service to retail and professional customers.
Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc&hellip;)
Work with the store manager to ensure the retail sales counter is adequately staffed, especially during peak retail business hours (lunch, late- afternoons, evenings, weekends, etc.)
Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on their individual training.
Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members.
Make sure telephone is answered according to company policy.
Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
Utilize electronic outside purchase order ledger to ensure special orders and outside purchases are handled efficiently and according to procedure.
Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.
Ensure that Zipline messages are communicated, and Image Maker and merchandising tasks are delegated and completed as assigned.
Make sure all team members are complying with company policies specifically; adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out accordingly.
Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area.
Assist the store manager in maintaining the store building, parking lot, exterior signage/lighting, computer hardware, in-store service/test equipment, and delivery vehicles.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES<h2 class="jobSectionHeader">
Required:</h2>
Sales Specialist Training, Assistant Manager Certification and RSS Certification<h2 class="jobSectionHeader">
Desired:</h2>
Certified Parts Professional Certification; ASE Certification
Fluency in multiple languages (Spanish is highly desired)
O&rsquo;Reilly Auto Parts has a proven track record of growth and stability. O&rsquo;Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:<ul><li>
Competitive Wages &amp; Paid Time Off</li><li>
Stock Purchase Plan &amp; 401k with Employer Contributions Starting Day One</li><li>
Medical, Dental, &amp; Vision Insurance with Optional Flexible Spending Account (FSA)</li><li>
Team Member Health/Wellbeing Programs</li><li>
Tuition Educational Assistance Programs</li><li>
Opportunities for Career Growth</li></ul>
O&rsquo;Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.</div>

Assistant Store Manager

<div>Industry/Sector
Banking and Capital Markets
Specialism
Operations
Management Level
Manager
Job Description &amp; Summary
At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance.
 
 
Those in customer service at PwC will specialise in improving customer service operations and enhancing customer experiences. You will work closely with clients to analyse customer service processes, identify pain points, and develop strategies to optimise service delivery, increase customer satisfaction, and drive loyalty. Working in this area, you will provide guidance on implementing customer service technologies, designing service models, and developing customer-centric service cultures.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member&rsquo;s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
<ul><li>Analyse and identify the linkages and interactions between the component parts of an entire system.
</li><li>Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
</li><li>Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
</li><li>Develop skills outside your comfort zone, and encourage others to do the same.
</li><li>Effectively mentor others.
</li><li>Use the review of work as an opportunity to deepen the expertise of team members.
</li><li>Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
</li><li>Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
</li></ul>The Opportunity
 
As part of the Customer Service team you are expected to manage specific work streams in sales and trading, financial advisory, and capital markets. As a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by independently solving and analyzing complex problems to develop top-quality deliverables. You are also expected to lead the delivery of significant business results, manage project work streams, and communicate complex information effectively.
<div>Responsibilities
 
<ul><li>Supervise, develop, and coach teams to deliver exceptional work
</li><li>Manage client service accounts and drive project workstreams
</li><li>Analyze and solve complex problems to develop deliverables
</li><li>Manage work streams in sales and trading, banking, and capital markets
</li><li>Lead the delivery of significant business results
</li><li>Communicate complex information effectively
</li><li>Foster a culture of continuous improvement and innovation
</li><li>Maintain rigorous standards of integrity and authenticity in every client interaction
</li></ul></div><div>What You Must Have
 
<ul><li>Bachelor's Degree
</li><li>5 years of experience
</li></ul></div><div>What Sets You Apart
 
<ul><li>Master of Business Administration in Business Administration/Management, Engineering, Operations Management/Research, Finance, Accounting, Computer and Information Science preferred
</li><li>CFA, CPP preferred
</li><li>Experience in Risk Management, Sales and Trading Operations
</li><li>Broker Dealer Compliance knowledge
</li><li>Data and Analytics in Sales and Trading
</li><li>Leading large teams through operational changes
</li><li>Coaching and developing team members
</li><li>Communicating complex information effectively
</li><li>Managing market research and analyzes
</li></ul></div>Travel Requirements
Up to 80%
Job Posting End Date
December 11, 2025
Learn more about how we work: https://pwc.to/how-we-work
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance</div>

FS Transformation Capital Markets Consultant - Manager

Maesa

<div>About Maesa

The next gen beauty company, Maesa is transforming the industry by incubating and growing meaningful, innovative brands and making prestige beauty accessible. Maesa believes beauty ignites inspiration, creativity, imagination, and connection, sparking new ideas and possibilities, and meeting unmet consumer needs. Through best-in-class design, formulation, brand creation and marketing capabilities, Maesa delivers new, better and different products with an unsurpassed speed to market. Maesa works with a variety of retailers to create and launch brands across beauty and wellness categories. The current portfolio includes Kristin Ess, Hairitage by Mindy McKnight, Fine'ry, Being Frenshe, and Niches &amp; Nooks among other brands. For more information, visit www.maesa.com.

Role Overview

As a Customer CPFR Manager, you will be responsible for forecasting replenishment, secondary placements and innovation launches and overseeing customer service operations. This role combines operational expertise with exceptional customer service, requiring someone who is adept at managing complex inventory workflows, providing accurate item forecasts, resolving issues related to product availability, and maintaining strong relationships with both internal teams and external partners. Experience working directly with Walmart retailer and familiarity with Walmart vendor system is required. Target retailer experience is also preferred.

This role will report into the Director of CPFR and is NYC based with a 3x a week in-person presence expected.

Responsibilities

<ul><li>Operational Efficiency: Streamline processes to ensure smooth operations between customer service and inventory management, ensuring optimal stock levels and prompt delivery. Identify current and future risks to in-stock levels based on constraints. Be able to recommend opportunities to protect on shelf availability and sales. Must have experience in generating Walmart SSOs.</li>
<li>Cross-Department Collaboration: Work closely with supply chain, and logistics teams to resolve product availability issues, manage stock levels, and address order fulfillment challenges. Be the expert in Walmart and Target; being able to brief the team on any changes to partner requirements.</li>
<li>Inventory Management: Oversee the coordination of inventory-related issues for customer orders, ensuring timely and accurate fulfillment and delivery of products.</li>
<li>Reporting &amp; Metrics: Use Walmart/ Target portals to optimize and analyze by item data and incorporate the latest sales trends and promotional impact to the forecasts. Track and report on key performance indicators (KPIs) related to inventory accuracy, order fulfillment, and customer satisfaction, providing regular updates to management. Be able to review, modify, and track necessary customer weekly purchase orders/ fulfillment along with financial reporting.</li>
<li>Customer Issue Resolution: Handle escalated customer inquiries related to inventory discrepancies, constraints, or delayed shipments, providing effective solutions and maintaining customer satisfaction.</li>
<li>Build Strong Relationships: Leverage a strong professional network to enhance operational performance and collaborate with external partners, suppliers, and retailers.</li>
</ul>
Qualifications

<ul><li>6+ years of experience in forecasting and customer service at a large retailer (e.g., Walmart, Target)</li>
<li>Experience working directly with Walmart demand planner/ replenishment manager is required. Understanding of Walmart business cadence and cycle is required.</li>
<li>Experience within Retail Link, Scintilla/ Luminate, Nova, Aspen is required. Experience in other systems including NetSuite, Anaplan are highly preferred but not required.</li>
<li>Strong understanding and ability to complete bottoms up forecasting. Fundamental understanding of demand planning and forecasting processes.</li>
<li>Proven experience in managing inventory and ensuring seamless order fulfillment.</li>
<li>Strong leadership skills with the ability to manage multiple projects and ensure operational excellence.</li>
<li>Excellent communication and interpersonal skills, with the ability to work across teams and with external partners.</li>
<li>Highly organized, detail-oriented, and able to manage multiple tasks in a fast-paced environment.</li>
<li>Must be an advanced user of MS Office Excel.</li>
<li>A well-established network in customer service.</li>
<li>Beauty/personal care industry experience strongly preferred.</li>
</ul>
What We Offer

$100K/yr - $115K/yr. Exact compensation may vary based on skills, experience, and location. This position is eligible for participation in a discretionary bonus plan based on individual and company performance.

Maesa offers a variety of benefits to eligible employees. Employees can choose to enroll in health insurance coverage, wellness programs, life and disability insurance, and retirement savings plans. Through generous paid time off, a hybrid office setup, and paid leave options, Maesa encourages wellness and balance among employees.

Our Commitment to You

At Maesa, we live by our values of collaboration, curiosity, game-changing, creativity, and discipline. We believe our people and partners are a creative force that catalyzes the possibilities in beauty to break through traditional limits and discover the &quot;new&quot; without restriction. We prioritize creating and fostering a welcoming environment for employees, partners, ideas, approaches, and endeavors &mdash; all through a spirit of warmth and inclusivity. As set forth in Maesa's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.</div>

Manager- Collaborative Planning, Forecast, Replenishment – Walmart and Target

Hannaford

<div>Category/Area of Expertise: Retail Operations 
Job Requisition: 471188 
Address: USA-NH-New London-295 Newport Road
 
Store Code: Store 08246 Management (7244063)
 
 
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
 
 
DUTIES AND RESPONSIBILITIES 
 
<ul><li>Observe and follow all company policies and established procedures.</li><li>Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.</li><li>Assign fixed activities to Hannaford to Go associates during idle periods.</li><li>Treat all associates with fairness, dignity, and respect.</li><li>Assist in special projects and perform other functions as assigned by supervision.</li><li>Ensure that return-to-stock items are handled in a prompt and orderly manner with the most immediate attention given to refrigerated and other perishable items.</li><li>Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.</li><li>Bag or package merchandise according to established company policies and procedures and store in designated area for customer pickup.</li><li>Control excessive use of store supplies, such as ribbons, receipt tape, bags, labels and cleaning materials.</li><li>Assist in prompt cleanup of spills and breakage of glass or plastic containers to eliminate potential hazards and prevent accidents.</li></ul>
&bull; Be knowledgeable in and able to recognize or differentiate between all of the various types of produce merchandise carried in the store including differences between varieties of similar classes of products (e.g., apples, lettuces, etc..).&bull; Record on designated forms any price discrepancies and/or any &quot;not on file&quot; items that are encountered on electronic point-of-sale terminal, request price checks promptly on any such items according to company policy. 
&bull; Observe security standards by staying alert and being aware of customers' actions and behavior. &bull; Report to manager or security any abnormal behavior. 
<ul><li>Process all of the various types of sales transactions accepted by the store including but not necessarily limited to cash, checks, authorized Accounts Receivable sales, Electronic Payments, WIC coupons, Food Stamps, manufacturers' coupons, gift cards, bottle deposits, bottle refunds, merchandise refunds in strict accordance with established company policies and procedures including full compliance with any legal requirements or regulations governing same.</li><li>Secure registers, Mobile POS Equipment, RF Units at all times when leaving it unattended; protect company assets at all times.</li><li>Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, on going basis.</li><li>Perform all other duties as assigned.</li></ul> 

QUALIFICATIONS 
 
<ul><li>Effective communication and customer service skills.</li><li>Must meet minimum age requirements to perform specific job functions (18 years of age).</li><li>Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.</li><li>Demonstrated ability to perform the technical requirements for Hannaford to Go Service, Ability to lead and coach others. Demonstrates strong Leadership Skills</li></ul> 

Physical Requirements 
 
<ul><li>Perform repetitive hand and arm motions while standing/walking the majority of the shift.</li><li>Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.</li><li>Push or pull up to 75 pounds on occasion.</li><li>Work in and out of inclement weather when necessary.</li><li>Gather up to five shopping carts and push them to designated areas.</li><li>Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.</li><li>Have sufficient visual acuity to read the RF unit display screen as well as check identification cards, checks, invoices and other written documents.</li></ul> 

PREFERRED REQUIREMENTS 
 
<ul><li>Promote customer goodwill by providing high standards in customer service.</li><li>Manager customer's on-line orders and maintain effective work schedules for Hannaford to Go associates to meet business traffic requirements and minimize customer inconvenience.</li><li>Provide feedback to store leadership on any HTG operational issues.</li><li>Proactively partner with Department Managers to ensure fresh orders, particularly those with cutlist are handled properly.</li><li>Assist customers picking up orders at designated pickup location.</li><li>Handle cash pickups and change orders as requested and log as required.</li><li>Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.</li><li>Provide customers and associates with refunds, over-rings and other transactions requiring approvals or overrides.</li><li>Supervise performance of all duties and responsibilities of all Hannaford to Go associates.</li><li>Must be able to meet the physical requirements of the position, with or without reasonable accommodations.</li></ul> 
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.</div>

PT Hannaford To Go Facilitator

Mondo

Overview Join our dynamic team as an Assistant Salon Manager and become a vital part of creating a vibrant, welcoming environment for both clients and staff. In this energetic role, you will support the salon manager in overseeing daily operations, ensuring exceptional customer service, and driving sales growth. Your leadership will inspire a team of talented stylists and beauty professionals to deliver outstanding results while maintaining a positive and professional atmosphere. This paid position offers an exciting opportunity to develop your management skills within a fast-paced, customer-focused setting.Required Experience<ul><li>Minimum 2+ years in a salon or beauty service leadership role (assistant manager, salon manager, lead coordinator, floor lead, or equivalent)</li><li>Demonstrated experience supervising staff (stylists + assistants)</li></ul>Experience handling HR-adjacent responsibilities:<ul><li>corrective conversations</li><li>attendance/tardiness documentation</li><li>performance conversations</li><li>conflict de-escalation</li></ul>Experience managing daily salon operations, including:<ul><li>service flow and timing</li><li>scheduling</li><li>inventory ordering</li><li>closing/opening procedures</li><li>product + backbar tracking</li><li>Comfort with high-end clientele, including influencers, PR, and VIP guests</li><li>Strong written and verbal communication</li></ul>Experience working cross-functionally with:<ul><li>PR teams</li><li>educators</li><li>stylists</li><li>corporate or brand leadership</li></ul>Preferred<ul><li>Ouidad service familiarity or experience with textured hair clientele</li><li>Knowledge of salon software (Vish, Mangomnt, Phorest, etc)</li><li>Experience with luxury environments and elevated guest expectations</li><li>Spanish fluency</li></ul>Job Type: Full-timePay: $20.00 - $25.00 per hourExpected hours: 40 per weekWork Location: In person

Assistant Salon Manager

<div>The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Lead store team members in providing excellent customer service to retail and professional customers.
Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc&hellip;)
Ensure telephone is answered according to company policy.
Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.
Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.
Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.
Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy.
Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES<h2 class="jobSectionHeader">
Required:</h2>
Strong communication skills
Ability to obtain RSS Certification<h2 class="jobSectionHeader">
Desired:</h2>
Retail sales experience, preferably in auto parts
Automotive systems and repair knowledge
ASE Certification
Fluency in multiple languages (Spanish is highly desired)
O&rsquo;Reilly Auto Parts has a proven track record of growth and stability. O&rsquo;Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:<ul><li>
Competitive Wages &amp; Paid Time Off</li><li>
Stock Purchase Plan &amp; 401k with Employer Contributions Starting Day One</li><li>
Medical, Dental, &amp; Vision Insurance with Optional Flexible Spending Account (FSA)</li><li>
Team Member Health/Wellbeing Programs</li><li>
Tuition Educational Assistance Programs</li><li>
Opportunities for Career Growth</li></ul>
O&rsquo;Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.</div>

Retail Service Specialist

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