administrative assistant

administrative assistant/ receptionist Jobs in Irvine

administrative assistant/ receptionist

customer service professional Jobs in Irvine

customer service professional

customer service representative/administrative Jobs in Irvine

customer service specialist Jobs in Irvine

customer service specialist

customer service representative administrative

NEWPORT EXTERMINATING

<p><b>About us</b></p><p>NEWPORT EXTERMINATING</p><p>We are an established Pest Control Company servicing Southern California for 50 years. We are looking for a full time customer service representative. We offer Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, 401K, Paid Sick, Paid Holidays, and Paid Vacation.</p><p>We are currently seeking energetic candidates to serve as a customer service representatives for our pest control department. The job is full-time, Monday - Friday, 8:00AM - 5:00PM. The job opening's primary function is to answer phone calls from customers inquiring about services, scheduling, status updates, mailing invoices and to input work orders.</p><p>Education and Experience:</p><p>High School Diploma or GED</p><p>Must have experience in customer service</p><p>MUST be able to multi-task, have good phone etiquette, be punctual and a team player.</p><p>Duties and Responsibilities:</p><p>Answer medium- high volume of phone calls.</p><p>Customer service skills with professional approach</p><p>Scheduling services</p><p>Adds new customers, appointments, and work orders in system.</p><p>Performs client relations activities (e.g., directing complaints to managers, customer issues, follow-up on work orders).</p><p>Properly inputting and updating work orders.</p><p>Assists Managers and technicians regarding operations support.</p><p>Performs data entry, file maintenance, monthly reporting, map updates, and general administrative support tasks with deadlines.</p><p>Document preparation (contracts, service orders, inspection reports)</p><p>Completes special projects as assigned by management.</p><p>Job Type: Full-time</p><p>Pay: $18.00 - $21.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul><p>Experience:</p><ul><li>Customer service: 1 year (Required)</li></ul><p>Ability to Commute:</p><ul><li>Irvine, CA 92606 (Required)</li></ul><p>Work Location: In person</p>

Customer Service Representative/Administrative

Johnson & Johnson

<div><p>At Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com</p><p>
As guided by Our Credo, Johnson &amp; Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson &amp; Johnson, we respect the diversity and dignity of our employees and recognize their merit.</p><p><b>
Job Function:
</b></p>Customer Management<p><b>
Job Sub Function:
</b></p>Technical Customer Service<p><b>
Job Category:</b></p>
Business Enablement/Support<p><b>
All Job Posting Locations:</b></p>
Irvine, California, United States of America<p><b>
Job Description:</b></p><div></div><div><div><div><div><div><div><div><div><div><p>
Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com</p><p>
Johnson &amp; Johnson is hiring for a <b>Clinical Service Specialist </b>to join our team. The position is <b>FULLY REMOTE </b>and can sit anywhere in the US<b>.</b></p></div></div></div></div></div></div></div></div></div><p><b>
JOB SUMMARY:</b></p><p>
The Clinical Service Specialist provides support on the use of Johnson and Johnson Medical Device products, including, but not limited to, Biosense Webster Inc. The specialist is responsible for interacting with customers over the phone and occasionally in person and handling customer technical inquiries and complaints.</p><p><b>
DUTIES &amp; RESPONSIBILITIES*</b></p><p>
Under limited and following all applicable federal, state, and local laws/regulations and Corporate Johnson &amp; Johnson procedures and guidelines, this position:</p><ul><li>
Provide expert clinical products and technical assistance to internal and external customers with the use of BWI, Acclarent, and other Johnson and Johnson medical device systems (e.g., the CARTO&reg; system and associated software modules/RF generator/catheters.</li><li>
Accurately input product complaints are reported via phone or other channels of communication.</li><li>
Act as a technical educational consultant to Call Center Customer Support Representatives (CSRs)</li><li>
Provides guidance to customers, including Field Service Engineers (FSEs), Clinical</li><li>
Account Specialists (CAS), Territory Managers (TMs), doctors, nurses, and hospital biomedical engineers, and assists when customer satisfaction issues arise.</li><li>
Troubleshoot/diagnose and resolve technical difficulties to avoid delays in customers&rsquo; patient case procedures.</li><li>
Support the release of Johnson and Johnson's new products introduced to the market.</li><li>
Will be required to maintain advanced clinical knowledge of cardiac ablation, imaging, and EP.</li><li>
Mentor and coach Call Center Customer Service Representative (CSRs).</li><li>
Manage customer expectations regularly before and after interactions to ensure customer satisfaction.</li><li>
Completes documentation and administrative tasks per policy and procedures promptly.</li><li>
Log in to the Call Center phone support system and be available for calls during scheduled hours.</li><li>
Perform field rides along with local field service and commercial teams.</li><li>
Complete required travel (&lt;10%) within Travel &amp; Entertainment guidelines.</li><li>
Position requires sitting for extended periods.</li><li>
Performs other duties assigned as needed.</li></ul><p><b>
An internal pre-identified candidate for consideration has been identified. However, all applications will be considered.</b></p><p><b>
EXPERIENCE AND EDUCATION:</b></p><ul><li>
Bachelor&rsquo;s Degree in a STEM-related field or four years of relevant professional work/military experience.</li><li>
Minimum of 4 years of clinical or technical work experience in a patient care or hospital environment.</li><li>
Experience working with highly complex technical systems</li><li>
Electrophysiology/Catheter Lab or EP/Cardiovascular Device Industry experience is strongly preferred.
</li></ul><p><b>REQUIRED KNOWLEDGE, SKILLS, ABILITIES, CERTIFICATIONS/LICENSES and AFFILIATIONS</b><b><i>:</i></b></p><ul><li>
CEPS (IBHRE), RCES/RCIS certification preferred</li><li>
Maintain advanced clinical knowledge of cardiac ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape.
</li><li>Effective communicator at all levels</li><li>
Problem solver who can think critically in high-pressure environments</li><li>
Able to take large amounts of data and translate information into actionable insights</li></ul><p><i>
Johnson &amp; Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.</i></p><p><i>
Johnson &amp; Johnson is committed to providing an interview process that is inclusive of our applicants&rsquo; needs. If you are an individual with a disability and would like to request an accommodation, please contact us via </i><i>https://www.jnj.com/contact-us/careers</i><i> or contact AskGS to be directed to your accommodation resource.</i></p><p><b>
Required Skills:</b></p><p><b>
Preferred Skills:</b></p>
Accelerating, Analytical Reasoning, Applications Support, Communication, Customer Centricity, Customer Experience Management, Customer Retentions, Customer Service Philosophy, Customer-Support, Customer Support Operations, Customer Support Trends, Innovation, Issue Escalation, Problem Solving, Product Knowledge, Service Request Management, Technical Support, Technical Troubleshooting<p><b>
The anticipated base pay range for this position is :</b></p>
$66,000.00 - $106,260.00<p>
Additional Description for Pay Transparency:</p>
Subject to the terms of their respective plans, employees are eligible to participate in the Company&rsquo;s consolidated retirement plan (pension) and savings plan (401(k)).<br>
<br>
This position is eligible to participate in the Company&rsquo;s long-term incentive program.<br>
<br>
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:<br>
<br>
Vacation &ndash;120 hours per calendar year<br>
<br>
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado &ndash;48 hours per calendar year; for employees who reside in the State of Washington &ndash;56 hours per calendar year<br>
<br>
Holiday pay, including Floating Holidays &ndash;13 days per calendar year<br>
<br>
Work, Personal and Family Time - up to 40 hours per calendar year<br>
<br>
Parental Leave &ndash; 480 hours within one year of the birth/adoption/foster care of a child<br>
<br>
Bereavement Leave &ndash; 240 hours for an immediate family member: 40 hours for an extended family member per calendar year<br>
<br>
Caregiver Leave &ndash; 80 hours in a 52-week rolling period10 days<br>
<br>
Volunteer Leave &ndash; 32 hours per calendar year<br>
<br>
Military Spouse Time-Off &ndash; 80 hours per calendar year<br>
<br>
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits</div>

Clinical Service Specialist, Johnson & Johnson MedTech

Shield Home Loans

<div><div><div><b>Benefits:</b></div>
<ul><li>Bonus based on performance</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul></div><div><div>We are seeking a knowledgeable and customer-focused Mortgage Loan Officer to join our financial services team. The ideal candidate will be responsible for guiding clients through the mortgage loan process, providing expert advice on loan options, and ensuring compliance with industry regulations. The Mortgage Loan Officer will play a vital role in helping clients achieve their homeownership goals while maintaining high levels of customer service and professionalism and being compensated with a generous compensation plan.<br>
</div><div><b>Past experience as a Customer Service Representative is a plus!</b><br>
</div><div><b>Bilingual is a plus!</b><br>
</div><div>Commission per funding:<br>
<b>1-5 units 50bps</b><br>
<b>6-10 units 75bps</b><br>
<b>11+ units 100bps</b><br>
</div><div>Duties<br>
</div><ul><li>Assist clients on the phone in evaluating their financial situation and recommend suitable mortgage products</li>
<li>Originate, process, and close mortgage loans efficiently while ensuring compliance with all applicable laws and regulations</li>
<li>Conduct credit analysis and review borrower documentation to determine loan eligibility</li>
<li>Negotiate terms with clients and third-party providers to secure favorable loan conditions</li>
<li>Prepare and review contracts, disclosures, and other legal documents related to mortgage transactions</li>
<li>Utilize financial software such as Quicken, accounting software, and specialized mortgage servicing tools for processing applications</li>
<li>Coordinate with underwriters, escrow officers, and other stakeholders to facilitate smooth loan approval processes</li>
<li>Maintain thorough knowledge of Fair Housing regulations, TILA requirements, and other relevant compliance standards</li>
<li>Provide exceptional customer service by addressing client inquiries promptly and professionally</li>
<li>Stay current on industry trends, loan programs (including FNMA), and changes in banking or financial regulations</li>
</ul><div>This position offers an opportunity to work within a dynamic team dedicated to delivering exceptional financial solutions. The successful candidate will be committed to ethical practices, regulatory compliance, and providing outstanding client support.<br>
</div><div>License/Certification:<br>
</div><ul><li>MLO License (Required)</li></ul>
<div><b>Work Location: In person</b></div></div></div>

Mortgage Loan Officer

Yanagi Dental

<p><b>Job Summary</b><br/>We are seeking a dynamic and detail-oriented Dental Front Office Assistant to join our vibrant dental team! In this essential role, you will be the welcoming face of our practice, managing patient interactions, scheduling appointments, verifying insurance, and ensuring smooth administrative operations. Your energetic approach and excellent customer service skills will help create a positive experience for every patient. The ideal candidate is highly organized, proficient with dental and medical office systems, and passionate about supporting patient care through efficient front desk management. This paid position offers an exciting opportunity to grow within a friendly, professional environment dedicated to exceptional dental care.</p><p><b>Duties</b></p><ul><li>Greet patients warmly and provide outstanding customer service at the front desk</li><li>Schedule appointments efficiently using dental practice management software such as Dentrix or Eaglesoft</li><li>Verify insurance coverage and benefits, including Medicare and Medicaid, ensuring accurate billing and coding with CPT, ICD-9, and ICD-10 codes</li><li>Manage patient intake processes, including data entry, medical history updates, and documentation review</li><li>Handle multi-line phone systems with professionalism and maintain excellent phone etiquette</li><li>Process payments, perform medical collections, and assist with billing procedures using EMR (Electronic Medical Records) systems like Epic, Meditech, Athenahealth or eClinicalWorks</li><li>Maintain accurate dental records and medical files in compliance with HIPAA regulations</li><li>Assist with insurance verification and claims submission to ensure timely reimbursements</li><li>Support office management tasks such as filing, data entry, and maintaining organized medical records</li><li>Provide administrative support for care plans and documentation review to ensure completeness and accuracy</li></ul><p><b>Experience</b></p><ul><li>Prior experience working in a dental clinic or medical office environment is highly preferred</li><li>Strong knowledge of dental terminology, medical terminology, ICD coding (ICD-9/ICD-10), CPT coding, and medical billing procedures</li><li>Proficiency with EMR/EHR systems such as Dentrix, Eaglesoft, Meditech, Epic or Athenahealth is essential</li><li>Demonstrated ability to handle insurance verification processes confidently</li><li>Excellent computer skills including Microsoft Office suite (Word, Excel) and typing accuracy (10 key typing)</li><li>Bilingual abilities are a plus to serve diverse patient populations effectively</li><li>Previous experience managing front desk operations in a healthcare setting is highly desirable</li><li>Knowledge of HIPAA compliance standards related to health information management</li></ul><p>Join our team where your enthusiasm meets professional excellence! We&rsquo;re committed to fostering a supportive environment that values your contributions while providing opportunities for growth. If you thrive in fast-paced settings with a focus on exceptional patient service and administrative precision, we want to hear from you!</p><p>Job Types: Full-time, Part-time</p><p>Pay: $20.00 - $29.00 per hour</p><p>Expected hours: 30 &ndash; 40 per week</p><p>Benefits:</p><ul><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Dental Front Office Assistant

Montessori Preschool

<p><b>Job Summary</b><br/>We are seeking a dynamic and highly organized Virtual Assistant to support our team with a variety of administrative and office management tasks. This role is perfect for proactive individuals who excel in multitasking, possess excellent communication skills, and are eager to contribute to a smoothly running virtual office environment. The ideal candidate will bring strong computer literacy, exceptional organizational abilities, and a customer-focused mindset to help streamline daily operations and enhance overall productivity.</p><p><b>Duties</b></p><ul><li>Manage calendar schedules, appointments, and meetings with precision and efficiency</li><li>Good with Social Media Facebook advs, Google advs and CRM</li><li>Handle incoming calls using multi-line phone systems, providing professional phone etiquette and customer support</li><li>Perform data entry, filing, and document proofreading to ensure accuracy and organization</li><li>Utilize Office Suite applications such as Microsoft Office and Google Workspace for document creation, editing, and collaboration</li><li>Support front desk functions virtually by managing correspondence, emails, and client inquiries</li><li>Coordinate office management activities including supply ordering, record keeping, and maintaining digital filing systems</li></ul><p><b>Skills</b></p><ul><li>Strong computer skills with proficiency in Microsoft Office, Google Workspace, and data entry tools</li><li>Excellent organizational skills with the ability to prioritize tasks efficiently</li><li>Experience with office management, clerical work, and administrative support roles</li><li>Knowledge of QuickBooks for bookkeeping and financial record keeping</li><li>Exceptional customer service skills with professional phone etiquette and active listening abilities</li><li>Bilingual capabilities are a plus to serve a diverse client base effectively</li><li>Strong typing skills along with attention to detail for proofreading and document accuracy</li><li>Familiarity with multi-line phone systems and front desk procedures in a virtual setting</li><li>Time management skills to handle multiple priorities seamlessly while meeting deadlines</li></ul><p>This paid position offers an engaging environment where your organizational talents will shine! Join us if you&rsquo;re ready to bring energy, precision, and professionalism to a vital support role that keeps our operations running smoothly.</p><p>Job Types: Part-time, Temporary, Contract</p><p>Pay: $18.00 - $21.00 per hour</p><p>Expected hours: 5 &ndash; 35 per week</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Professional development assistance</li><li>Referral program</li></ul><p>Work Location: Hybrid remote in Irvine, CA 92603</p>

Virtual Assistant

Triumph Protection Group

<div><div><p><b>Job Summary:</b><br>
The Security Receptionist serves as the first point of contact for visitors, employees, and vendors, ensuring a professional and secure front desk environment. This role supports daily security operations by monitoring access, verifying identification, issuing visitor badges, and providing general administrative and customer service assistance while maintaining safety and confidentiality.</p><div><b>
Supervisory Responsibilities:</b><br>
<ul><li>No supervisory responsibilities.</li></ul></div><div><b>
Responsibilities:</b><br>
<ul><li>Greet and welcome visitors, employees, and vendors in a professional and courteous manner.</li><li>Verify identification and confirm visitor appointments or authorization for entry.</li><li>Issue, track, and collect temporary visitor badges and access credentials.</li><li>Monitor front desk activity and maintain a secure and orderly reception area.</li><li>Answer and direct incoming phone calls and inquiries to appropriate personnel.</li><li>Maintain visitor logs and daily activity reports accurately.</li><li>Observe and report suspicious or unusual behavior to security supervisors or management.</li><li>Assist with package deliveries, mail distribution, and sign-in/sign-out procedures.</li><li>Provide basic directions and assistance to guests and staff as needed.</li><li>Ensure compliance with company security policies and procedures.</li><li>Perform light administrative duties such as filing, data entry, and document handling as assigned.</li><li>Perform other related duties as assigned.</li></ul></div><p><b>
Required Skills/Abilities:</b></p><p>
To perform this job successfully, an individual must be able to demonstrate the following competencies:</p><br>
<p></p><ul><li>
Excellent verbal and written communication skills.</li><li>
Excellent interpersonal and customer service skills.</li><li>
Proficient in Microsoft Office Suite or related software.</li><li>
Excellent organizational skills and attention to detail.</li><li>
Basic understanding of clerical procedures and systems such as recordkeeping and filing.</li><li>
Ability to work independently.</li><li>
Ability to write and read English</li></ul><p></p><p><b><br>
Education and Experience:</b></p><ul><li>
High School Diploma or equivalent.</li><li>
Associate degree preferred.</li><li>
Three to five years of experience in an administrative role.</li></ul><p></p><p><b><br>
Physical Requirements:</b></p><p>
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:</p><ul><li>
Prolonged periods sitting at a desk and working on a computer.</li><li>
Must be able to lift up to 15 pounds at times.</li></ul><p></p><p><b><br>
Triumph Protection Group: Key Attributes:</b></p><ul><li>
Communicates respectfully to all team members, vendors, and clients.</li><li>
Models a positive attitude.</li><li>
Actively listens to others and supports the team environment.</li><li>
Asks questions and learns from mistakes.</li><li>
Executes tasks with minimal errors in a timely and efficient manner.</li><li>
Attendance is consistent and meets or exceeds company standards.</li></ul><p></p><p><b><br>
EEO Statement:</b></p><p>
Triumph Protection Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Triumph believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</p></div><br>
Full Time:<br>
Day Shift</div>

Security Receptionist

BridgeMed Solutions

<div><div><div><b>Benefits:</b></div>
<ul><li>401(k)</li>
<li>401(k) matching</li>
<li>Company parties</li>
<li>Free food &amp; snacks</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul></div><div><div><b>Position Summary</b></div>
<div>We are seeking a motivated Sales Representative to support business development activities for a specialized medical device contract manufacturing organization (CMO). Our company provides manufacturing and assembly services for heart valve components, bovine and porcine pericardial tissue patches, and custom medical device assemblies. This role is ideal for candidates with approximately 2+ years of sales experience who are interested in working in a technical, regulated medical device environment. The Sales Representative will support new customer acquisition, manage existing accounts, and collaborate closely with engineering, quality, and operations teams to deliver customer solutions. <b>ONLY LOCAL CANDIDTES WITH PERMIT TO WORK IN THE UNITED STATES OF AMERICA APPLY.</b><br>
</div><div><b>Key Responsibilities</b></div>
<ul><li>Identify and pursue new business opportunities with medical device OEM customers.</li></ul>
<ul><li>Promote contract manufacturing services including heart valve components, tissue processing, and custom assemblies.</li></ul>
<ul><li>Manage sales lifecycle from lead generation through proposal development and contract execution.</li></ul>
<ul><li>Collaborate with engineering, quality, and regulatory teams to prepare technical quotations.</li></ul>
<ul><li>Maintain accurate CRM pipeline tracking and sales reporting.</li></ul>
<ul><li>Develop and maintain strong customer relationships and support long-term partnerships.</li></ul>
<ul><li>Coordinate customer meetings, facility visits, and technical reviews.</li></ul>
<ul><li>Support early-stage discussions for Class III implantable and cardiovascular device projects.</li></ul><br>
<div><b>Qualifications</b></div>
<div>Required:</div>
<ul><li>Minimum 2 years of sales experience (medical device, technical sales, or related industry preferred).</li></ul>
<ul><li>Bachelor&rsquo;s degree in business, life sciences, engineering, or related field (or equivalent experience).</li></ul>
<ul><li>Strong communication and relationship-building skills.</li></ul>
<ul><li>Ability to understand technical products and manufacturing processes.</li></ul>
<ul><li>Self-motivated with strong organizational skills.</li></ul><br>
<div>Preferred:</div>
<ul><li>Experience with medical device contract manufacturing (CMO) or OEM partnerships.</li></ul>
<ul><li>Understanding of FDA, ISO 13485, GMP, or regulated manufacturing environments.</li></ul>
<ul><li>Exposure to cardiovascular, structural heart, or implantable medical devices.</li></ul>
<ul><li>Familiarity with CE Marking, EU MDR, or Class III medical device requirements.</li></ul>
<div>
<br>
Compensation &amp; Benefits
</div><ul><li>Salary Range: $20-$25/hr. (depending on experience).</li></ul>
<ul><li>Commission and performance incentives.</li></ul>
<ul><li>Health, dental, and vision benefits.</li></ul>
<ul><li>Paid time off and company holidays.</li></ul>
<ul><li>Retirement plan options.</li></ul><br>
<div>Why Join Us</div>
<ul><li>Work in a growing structural heart and advanced medical device manufacturing environment.</li></ul>
<ul><li>Exposure to Class III implantable technologies.</li></ul>
<ul><li>Collaborative cross-functional team culture.</li></ul>
<ul><li>Opportunity for growth within technical sales and medical device industry.</li></ul><br>
<div>Equal Opportunity Employer</div>
<div>We are an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</div></div></div>

Sales Representative for Medical Device Contract Manufacturing

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