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customer service associate

customer service representative remote

Xanterra

Overview (Text Only): 
Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
 
Our Mission: We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
 Our Vision: Enriching people’s perspective through inspired travel
 Our Values: Welcoming, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible
 
The Customer Service Representative is a REMOTE position responsible for servicing Windstar Cruises and products within our call center/contact center environment. This role services our Travel Advisors and Guests via Inbound and Outbound Calls, Email, Chat and other sources as assigned. Customer Service Representatives assist our Travel Advisors and Guests with existing reservations effectively with focus on appropriate service, efficiency, accuracy and completeness. Customer Service Representatives provide appropriate service and sales backup support to achieve goals and represent Windstar cruises as 180 degree from Ordinary.
 
This is a remote work environment with a base hourly wage plus incentive, work within the comfort of your own home!
 <ul>
<li>We work in an INBOUND call center environment.</li>
<li>We are surrently seeking to fill open shifts for weekends and evenings.</li>
<li>This position is CUSTOMER SERVICE ORIENTED– this is not a sales focused role. (Although some sales calls will be handled, creating an opportunity for extra commission!)</li>
<li>Windstar will provide all the equipment you will need!</li>
<li>You must have access to a hard wired internet connection</li>
<li>Please note: Although we work remotely, it is not a suitable replacement for dependent care.</li>
</ul>
See what our team members have to say about this great opportunity!
 <ul>
<li>"I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they’ll remember for life!"</li>
<li>"I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"</li>
<li>"The support and understanding from upper management not just in our professional life, but personal life is amazing!"</li>
</ul>
Full-time positions available to work remotely as long as you live in one of these states:
 AR, AZ, CO, FL, LA, MN, TX, and WI.
 
Windstar Cruises is an Equal Opportunity Employer
 
Responsibilities (Text Only): 
<ul>
<li>Conduct daily production work related to the processing of bookings in the systems and subordinate systems, with high level booking quality and accuracy.</li>
<li>Process reservations, revisions, cancellations, booking notes and all aspects of the bookings using reservation system.</li>
<li>Apply company policy effectively to bookings.</li>
<li>Provide 180 degrees from Ordinary Guest Service through all lines of communication to our guests and clients in a professional and calm demeanor at all times.</li>
<li>Act as the primary call and contact agent for all service related inquiries by phone, email and Windstar Website Chat agent contacts.</li>
<li>Assist in the overall revenue goals of the Department by attempting to upsell or add value on all existing bookings.</li>
<li>Perform sales call backup to Reservations in peak calls time, as directed by management.</li>
<li>Adhere to company policy and procedure.</li>
<li>Demonstrate a strong functional knowledge of the Windstar product.</li>
<li>Advise supervisor of all problems and recommended resolution in a timely manner.</li>
<li>Assist Guest’s or Travel advisors in troubleshooting on MyWindstar or related external Windstar Systems.</li>
<li>Other duties as assigned by management.</li>
</ul>
Qualifications (Text Only): 
<ul>
<li>Cruise or tour operations / reservations experience preferred but not required.</li>
<li>Previous customer service experience preferred.</li>
<li>Must be able to communicate in writing and verbally with professionalism, credibility and confidence. Present information in a positive and convincing manner.</li>
<li>Capability to organize and manage multiple tasks simultaneously.</li>
<li>Self-starter with excellent task management skills</li>
<li>A basic understanding in all Microsoft Office programs.</li>
</ul>
BENEFITS: For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals.
 EEO: Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Customer Service Representative (Remote)

Traveling with Michaila

<div>
 Were seeking a client-focused
 
 Customer Service Representative
 
 to support customers within a structured, advisor-led service model. In this role, youll play a key part in guiding clients, coordinating important details, and ensuring their experience is organized, responsive, and seamless from beginning to completion.
 
 
 Youll collaborate closely with assigned advisors to manage client communications, address questions, and provide timely updates related to scheduling, confirmations, and next steps. This fully remote position is ideal for someone who enjoys helping others, staying organized, and delivering consistent, high-quality service in a process-driven environment.
 
 
 What Youll Do:
 
 
 <ul>
 <li>
 Provide support to customers in partnership with their assigned advisor
 </li>
 <li>
 Respond promptly to inquiries with clear, accurate information
 </li>
 <li>
 Assist with scheduling, confirmations, and routine follow-ups
 </li>
 <li>
 Maintain organized records and ensure all client details are documented accurately
 </li>
 <li>
 Help create a smooth, professional client experience at every stage
 
 
 
 </li>
 </ul>
 What Were Looking For:
 
 
 <ul>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Customer service mindset with attention to detail
 </li>
 <li>
 Comfortable working independently in a remote setting
 </li>
 <li>
 Professional, reliable, and confident using technology and internal systems
 </li>
 <li>
 Must be a citizen of the US, Uk, Australia, LATAM, or Spain
 
 
 
 </li>
 </ul>
 Why This Role Stands Out:
 
 
 <ul>
 <li>
 100% remote flexibility
 </li>
 <li>
 Structured training and ongoing support
 </li>
 <li>
 Clear opportunities for growth within a collaborative, supportive team
 
 </li>
 </ul>
</div>

Customer Service Representative

<div><div>Customer Service Representative - Insurance</div></div> 
<div></div>
 Location Houston, Texas, 77095 Category Customer Service JR202634950 Remote
 JOB DESCRIPTION
 Customer Service Representative - InsuranceAAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team. If you're passionate about helping others and thrive in a fast-paced, member-focused environment, we want to hear from you!What We OfferStarting Pay: $23.00 &ndash; $25.00/hourBilingual Fluency: earn an additional $1.00/hour for English/Spanish fluency (assessment provided)Location Requirement: must reside within 80 miles of 8508 Highway 6 North, Houston, TX 77095Remote Training Schedule: Full‑time (40 hours per week). 100% virtual training program lasting approximately 4 months. Training shifts will be scheduled anywhere between 9:00am-9:00pm Monday&ndash;Friday, with occasional Saturday shifts between 9:00am-7:00pm. If training is scheduled on a Saturday, a weekday off will be provided.Remote Work Schedule (Post-Training): Full-Time Schedule (40 hours/week). Work shifts will be scheduled within the hours of 9:00am-9:15pm Monday-Friday, and every Saturday between 9:00am-7:15pm. One weekday off will be provided each week.Comprehensive Benefits Package Growth &amp; Advancement OpportunitiesWhat You&rsquo;ll Do Answer inbound calls and assist members with questions related to AAA membershipsDeliver personalized, proactive solutions and recommend valuable products and servicesEngage with members using strong communication and a friendly, problem-solving mindsetThink quickly and critically to resolve issues&mdash;this is not a scripted environmentNavigate multiple systems and tools while actively listening and multitaskingMaintain a positive, can-do attitude in a fast-paced and evolving environmentParticipate in ongoing coaching and development to continually enhance your performance Work-From-Home Requirements Dedicated, quiet workspace without interruptions.You must have the ability to directly connect to ISP via Ethernet (No DSL, Satellite, Hot Spots, etc.). Modem/Router must be in the same room as the computer equipment with a minimum of 25 mbps download and 5 mbps upload. A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity.Demonstrated ability to uphold productivity and confidentiality in a remote setting.Regular attendance in virtual team meetings and training sessions.Availability during standard business hours and flexibility for possible shift adjustments. What You&rsquo;ll Need Prior customer service experience (recent call center experience preferred)Spanish fluency is a plus!Excellent communication skills (written, verbal, and listening)Ability to multitask and navigate computer systems in real timeA flexible, &ldquo;can-do&rdquo; mindset and willingness to adapt to changeHigh school diploma or GEDAbility to pass a background check and drug screeningMust reside within 80 miles of our Houston Branch office 8508 Highway 6 North, Houston, TX 77095Remarkable benefits:&bull; Health coverage for medical, dental, vision&bull; 401(K) saving plans with company match AND Pension &bull; Tuition assistance&bull; Floating holidays and PTO for community volunteer programs&bull; Paid parental leave&bull; Wellness programs&bull; Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity &ndash; we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.&quot;Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.&rdquo;AAA is an Equal Opportunity EmployerOur organization participates in E-Verify

Customer Service Representative - Insurance

KnovelCam Inc.

<div>
 
 KnovelCam Inc. is a fast-growing medical imaging company specializing in wireless mobile X-ray systems. Our FDA-cleared platforms deliver full-body imaging wherever clinicians need it exam rooms, operating suites or remote clinics. Headquartered in Houston TX with local presence in Florida, New England and California, we combine cutting-edge hardware with intuitive software and local support to streamline workflows and improve patient outcomes
 
 
 
 
 
 Position Overview
 
 
 We are seeking a self-motivated remote Medical Device Sales Representative - X-Ray Imaging. You will leverage your existing network and sales experience to sell mobile X-ray equipment helping drive KnovelCam&rsquo;s growth in your home territory. No relocation is required. You will generate your own leads, qualify prospects, present tailored solutions and close deals
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Build and maintain relationships with hospitals, clinics and specialist practices in your residing area
 </li>
 <li>
 Generate your own leads through outreach, referrals and industry events
 </li>
 <li>
 Conduct virtual and on-site demonstrations of mobile X-ray systems
 </li>
 <li>
 Develop territory plans to achieve and exceed sales targets
 </li>
 <li>
 Prepare proposals, negotiate contracts and finalize agreements
 </li>
 <li>
 Coordinate with technical and support teams to ensure seamless implementation
 </li>
 <li>
 Provide ongoing training and service follow-up to maximize customer satisfaction
 </li>
 </ul>
 
 
 
 
 Qualifications
 
 <ul>
 <li>
 Proven track record in medical sales (X-ray imaging sales or a closely related medical device channel preferred)
 </li>
 <li>
 Minimum three years of B2B sales experience with medical equipment
 </li>
 <li>
 Strong presentation, negotiation and closing skills
 </li>
 <li>
 Self-starter able to manage a remote territory and generate your own pipeline
 </li>
 <li>
 Excellent communication skills and ability to work cross-functionally
 </li>
 <li>
 Willingness to travel locally as needed for client meetings and demonstrations
 </li>
 </ul>
 
 
 
</div>

Medical Device Sales Representative - X-Ray Imaging

Lone Star Bank - Sealy Branch

&middot; Prints and mails CD notices, CD Interest and DDA notices&middot; Reviews Official Checks for signatures (CD Interest, Loan, Cashier and Expense)&middot; Processes any incoming chargeback items&middot; Reconciles general ledger accounts and ATM daily&middot; Reviews daily reports that contain all entries or changes to CIF, customer accounts and general ledger, stop payments, OFAC, dormant accounts, CD entries etc.&middot; Monitors ACH entries throughout the day&middot; Reviews items in Verafin (Fraud System)&middot; Scans and files all approved work (Bookkeeping, New Accounts, Wires, Account Maintenance etc)&middot; Helps maintain customer account document files&middot; Reviews Remote Capture deposits&middot; Takes outgoing mail to mail room&middot; Places Regulation CC holds, completes required documentation &amp; communicates hold information to customer&middot; Assists in cross training of staff&middot; Assists with customer service issues including required maintenance, wire origination, Online Banking and customer questions.&middot; Provides Notary services to internal &amp; external customers&middot; Provides back up support by working as a teller and opening new accounts as needed by performing the following duties: Evaluates needs of potential customers and offers appropriate financial products and services; Prepares and compiles new customer application and information to open new account; Assigns and issues ATM and debit cards; Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents; any other duties as required of the Customer Service Representative role, such as, cash handling.Job Type: Full-timePay: $40,000.00 - $42,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Schedule:<ul><li>8 hour shift</li><li>Monday to Friday</li></ul>Experience:<ul><li>Bank Teller: 1 year (Required)</li><li>New Accounts or Personal Banker: 1 year (Required)</li></ul>Ability to Commute:<ul><li>Houston, TX 77095 (Required)</li></ul>Work Location: In person

Bank Operations Specialist

immy

<div><ul><li>This is a remote position, requiring the candidate live within the central U.S. sales territory</li></ul>
Job purpose
The Sales Representative function exists to seek, grow, and maintain the customer base for IMMY&rsquo;s product offerings. This position carries out responsibilities pertinent to qualifying customer leads from tradeshows, site visits, cold calls, and online inquiries, educate them about IMMY&rsquo;s products, and move them through the sales pipeline to ultimately create a lifelong customer. The Sales Representatives work closely with the technical specialist, the customer service specialist, the marketing team, and reports to the VP of Sales &amp; Marketing.
Key duties and responsibilities
Essential duties of an IMMY sales representative include:<ul><li>
Closing accounts, congruent with defined monthly, quarterly and/or annual goals that ensure mutually beneficial satisfaction for the customer and for IMMY</li><li>
Calling prospective customers to drive leads through the sales pipeline</li><li>
Responding in a timely manner to requests for information, orders and other requests from customers about any of IMMY&rsquo;s product offerings or related items</li><li>
Having a working, technical knowledge of the diseases IMMY tests for and the tests themselves, so as to engage in technical discussions with potential clients</li><li>
Remaining knowledgeable and up-to-date with changes and developments in the medical diagnostic industry, as well as with fungal diseases and our customer base around the world</li><li>
Recommending changes of products, services, and policy by evaluating the results from our products and based on customer feedback</li><li>
Accurate recordkeeping of the sales opportunity progress in HubSpot, ERP and/or other database</li><li>
Traveling to tradeshows and site visits showcasing IMMY&rsquo;s product offering among fellow vendors and labs, representing the company at a variety of sales and marketing events</li><li>
Maintaining relationships with lab managers and lead technicians to create raving fans of IMMY&rsquo;s tests</li></ul>
Qualifications<ul><li>
Bachelor&rsquo;s degree. Business (Marketing, Entrepreneurship and Finance) or Life Science (Biology, Botany and Chemistry) degree preferred.</li><li>
Comfortable making cold calls</li><li>
Understanding of HubSpot, ERP platforms or other CRM software</li><li>
Exceptional relational and communication skills</li><li>
Punctuality and professionalism</li><li>
Medical sales background or understanding of the industry preferred</li></ul>
Equal Opportunity Employment: IMMY is committed to the principle of equal employment opportunity for all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws. IMMY will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, promotion, termination, leaves of absence, compensation, and training.
Background Check Policy: All offers of employment at IMMY are contingent upon clear, acceptable results of a thorough background check. IMMY performs all background checks in compliance with EEOC and FCRA regulations and all other applicable federal, state, and local laws.</div>

Domestic Sales Representative - Central Region

Evolution Motion Solutions

<div>Description:

SUMMARY: The Technical Sales Associate is an entry-level field Sales position designed to develop future Technical Sales Representatives (TSRs) through a structured two-year mentorship and training program. This role supports up to three TSRs and collaborates closely with Regional Management (Regional Sales Manager, Regional Technology Sales Manager, Regional Vice President) to learn Evolution Motion Solutions&rsquo; products, sales processes, and customer engagement strategies. This position combines hands-on customer interaction, technical sales development, and cross-functional collaboration to prepare for a long-term career in professional technical sales.
In Year 1 of the program, the Technical Sales Associate focuses on training, customer support, and company initiatives. In Year 2, the role expands to include assigned accounts and new territory development. After completion of the 2-year program, and with management approval, the Technical Sales Associate may be promoted to a Technical Sales Representative in Year 3.
PRIMARY DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform their primary duties.<ul><li>
Participate in structured onboarding and a 30-60-90-day training plan, including product knowledge, customer relationship management (CRM), and sales process fundamentals.</li><li>
Support up to three assigned TSRs and regional leadership by assisting with lead generation, quotes, follow-ups, and customer engagement.</li><li>
Focus on company initiatives including Filtration, Accessories, and Selling Through the Line to strengthen Evolution&rsquo;s market presence.</li><li>
Increase content with existing customers and engage with new customers who may not receive regular TSR coverage.</li><li>
Work directly with regional teams and supplier partners to learn technical solutions, quoting tools, and application engineering.</li><li>
Meet early-stage activity metrics such as calls, emails, and demos scheduled; progress to revenue-based metrics as responsibilities expand.</li><li>
Maintain accurate records of customer interactions, quotes, and opportunities within the CRM system.</li><li>
Participate in weekly meetings, monthly reviews, and quarterly in-person events for development and alignment.</li><li>
Contribute to process refinement, share learning experiences, and assist in implementing regional sales best practices.</li><li>
Other duties as assigned.</li></ul>
Requirements:

QUALIFICATIONS: The requirements listed below are representative of the education, experience, skills, and/or abilities required. An individual must meet the minimum requirements as listed in each Qualifications sub-section.
EDUCATION:<ul><li>
Technical School 2-year training or bachelor&rsquo;s degree in related technical field preferred.</li><li>
High school diploma or GED required.</li></ul>
EXPERIENCE:<ul><li>
Exposure to industrial, technical, or equipment sales a plus.</li><li>
Experience in remote or independent work environments is beneficial.</li></ul>
SKILLS &amp; ABILITIES:<ul><li>
Strong interpersonal and communication skills, both verbal and written.</li><li>
Desire and ability to learn technical concepts and applications.</li><li>
Demonstrated initiative, entrepreneurial mentality, and self-motivation.</li><li>
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</li><li>
Ability to manage multiple priorities, meet deadlines, and work with minimal supervision.</li><li>
Coachable, curious, and comfortable with structured feedback and development.</li></ul>
PHYSICAL DEMANDS:
The work is primarily sedentary, requiring frequent use of computers, phones, and video communication tools. Regular travel to customer sites and regional offices is expected. Must be able to sit or drive for extended periods, lift up to 25 pounds occasionally, and move through customer environments including industrial facilities and warehouses.
WORK ENVIRONMENT:
This role involves hybrid work between remote and field environments. The employee may work from a home office, customer locations, or regional facilities. Regular regional travel and occasional overnight stays may be required.
This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with it.
Evolution Motion Solutions is an Equal Opportunity Employer</div>

Technical Sales Associate

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