medical sales representative

NETS International

Appointment Setter - Remote Job Overview: NETS International, a leading provider of telecommunications and IT solutions, is seeking a motivated and results-driven Appointment Setter to join our dynamic team. This full-time remote position is an excellent opportunity for a proactive individual to contribute to the growth of a company with over four decades of expertise in delivering customized solutions across various industries. The ideal candidate will be a confident communicator responsible for generating high-quality leads and scheduling appointments for our sales team. Key Responsibilities:  <ul><li>Proactively contact potential clients via telephone and email from provided leads to introduce NETS International's services.</li><li>Engage with decision-makers to understand their business needs and identify potential opportunities.</li><li>Clearly and effectively articulate our company's value proposition and service offerings.</li><li>Qualify leads against established criteria to ensure they are a suitable fit for our solutions.</li><li>Secure and schedule qualified appointments for our senior sales executives.</li><li>Maintain accurate and up-to-date records of all communication and lead activity within our CRM system.</li><li>Consistently meet and exceed weekly and monthly targets for calls and qualified appointments.  </li></ul>Qualifications and Skills:  <ul><li>Proven experience in a similar role, such as an Appointment Setter, Telesales Representative, or Business Development Representative.</li><li>Exceptional verbal communication and interpersonal skills, with a professional and confident telephone manner.</li><li>Excellent listening skills and the ability to understand and capture client requirements.</li><li>Strong organisational and time-management abilities.</li><li>Resilience, persistence, and a positive attitude, with the ability to handle rejection gracefully.</li><li>Proficiency in using CRM software and the Microsoft Office suite.</li><li>Experience within the IT or telecommunications sector would be a significant advantage but is not essential.</li></ul> What We Offer:  <ul><li>A competitive hourly rate of $18 - $27 USD, dependent on experience.</li><li>The opportunity to be part of an established international company with a strong reputation.</li><li>A supportive and collaborative team environment with opportunities for professional growth and development.</li></ul>

Appointment Setter

Marathon Petroleum Corporation

<div>
 
 An exciting career awaits you
 
 
 
 At MPC, we&rsquo;re committed to being a great place to work &ndash; one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.
 
 
 Position Summary
 
 
 This Middle Distillates trading role is part of Marathon&rsquo;s Clean Products Team inside the Commercial organization based in Houston with frontline trading responsibility for the key Northeast/NYH region. This position is within a cross-functional collaborative team generating trading value around marketing and refining assets, third party dealmaking, storage positions, a commercial fleet and dynamic teamwork. The successful candidate will have the opportunity to deepen their knowledge of traded oil markets in Marathon, while building a dynamic Northeast portfolio and growing commercial skillsets. This role is within an established team of oil products trading professionals.
 
 
 This position requires exceptional teamwork, communication and collaboration skills to grow the Middle Distillates and Products Trading portfolio across the Americas and globally. Marathon&rsquo;s trading activity supports supply chain integrity and safety in all operations. MPC core values are a central feature in day-to-day operations.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Primarily responsible for growing/developing the Northeast and New York Harbour trading desk as well as support to the broader MPC distillate team.
 </li>
 <li>
 Continuously reviews market conditions and the short-term supply and sales plans; recommends and implements changes to the plan to optimize overall value to MPC (product yield shifts, sales channel shifts, import/export changes, etc.).
 </li>
 <li>
 Evaluates and executes discretionary trade and business development opportunities beyond the core business (storage, blending, freight deals).
 </li>
 <li>
 Initiates and completes negotiations and executes or recommends execution of deals (purchase, exchange, and sale in contracts) that maximize economic benefits to the company.
 </li>
 <li>
 Builds and maintains internal and external relationships with counterparties and business partners.
 </li>
 <li>
 Prepares periodic reports on market activities and supply/demand or competitive developments.
 </li>
 <li>
 Collaborates with the value chain and various members of the extended business team (Credit, Legal, Accounting, etc.) to stay abreast of trading, logistical and financial activity, meet regulatory requirements, prepare contracts, address information queries, and develop acquisition/sales strategies to achieve optimum value.
 </li>
 <li>
 Participates in the negotiation or development of commercial resolutions impacting trading desk (e.g., disputes, claims, etc.).
 </li>
 <li>
 Analyzes and anticipates market conditions to optimize economic value added from purchases, sales, and exchanges in the short-term.
 </li>
 <li>
 Manages basis commodity exposure and/or physical inventory position to maximize market structure value within operational constraints in collaboration with Refining, Scheduling, and Finance groups.
 </li>
 <li>
 Optimizes transportation and storage asset utilization, while managing costs and maximizing economic benefit in collaboration with key stakeholders with a focus on short term.
 
 
 </li>
 </ul>
 Education and Experience
 
 
 Trader
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required.
 </li>
 <li>
 Three (3) or more years of experience in Trading or Marketing including profit/loss responsibility for Product Trading, Contract Negotiation and Scheduling (rail, truck, vessel and pipe).
 
 
 </li>
 </ul>
 Senior Trader
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required
 </li>
 <li>
 Five (5) or more years of experience in trading or marketing including profit/loss responsibility for product trading, contract negotiation and scheduling (rail, truck, vessel and pipe)
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 Accountability
 
 
 Commercial Awareness
 
 
 Communication
 
 
 Contract Management
 
 
 Customer-Focused
 
 
 Data Analysis
 
 
 Decision Making
 
 
 Entrepreneurship
 
 
 Leadership &amp; Mentoring
 
 
 Marketing Strategies
 
 
 Negotiation
 
 
 Risk Management
 
 
 Strategic Planning
 
 
 Location: Houston TX
 
 
 Relocation: Available
 
 
 Estimated Travel: Up To 25%
 
 
 This position grade may vary depending on candidate experience. The successful candidate will be placed at a level commensurate with experience and qualifications.
 
 
 As an energy industry leader, our career opportunities fuel personal and professional growth.
 
 
 Location:
 
 
 Houston, Texas
 
 
 Additional locations:
 
 
 Job Requisition ID:
 
 
 00022808
 
 
 Location Address:
 
 
 500 Dallas St Ste 2900
 
 
 Education:
 
 
 Bachelors (Required)
 
 
 Employee Group:
 
 
 Full time
 
 
 Employee Subgroup:
 
 
 Regular
 
 
 Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here.
 
 
 If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at talentacquisition@marathonpetroleum.com. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at https://mympcbenefits.com.The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.
 
 
 Equal Opportunity Employer: Veteran / Disability
 
 
 We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
</div>

Trader – Middle Distillate

ARCXIS

<div>Description:

About Us:
ARCXIS, headquartered in Houston, Texas, is the nation&rsquo;s leading provider of inspection, design, engineering, energy efficiency, surveying, and quality assurance services for the residential construction industry. Supporting 1 in 7 new homes built in the U.S., ARCXIS partners with builders nationwide to deliver innovative solutions that improve efficiency, performance, and compliance throughout the construction process.
With a national team of industry experts and a fully integrated suite of services, ARCXIS helps builders deliver high-quality, high-performance, energy-efficient homes at scale. By combining advanced technology, deep industry expertise, and a relentless commitment to excellence, ARCXIS continues to raise the standard for residential construction services across the country.
To learn more, visit arcxis.com.
General Overview of Position
The Sales Support Specialist role is responsible for coordinating and executing the Customer Onboarding process which includes the Account Set-Up and Revenue Realization processes. This role focuses on accuracy, documentation, coordination, and process execution rather than people management. The position reports to the Vice President of Sales Support and works cross-functionally with Sales, Operations, Field Teams, and administrative departments to ensure new construction projects, scope changes, and required documentation are accurately set up, tracked, and delivered.
This position is a hands-on, detail-oriented coordination role that emphasizes collaboration, data accuracy, and operational readiness. 
Desired Competencies<ul><li>
Organization &amp; Attention to Detail &ndash; Ability to manage and organize large volumes of project data and documents across multiple markets.</li><li>
Communication &ndash; Strong written and verbal communication skills with the ability to collaborate effectively with internal teams and external partners.</li><li>
Problem Solving &ndash; Ability to identify issues, analyze root causes, and recommend practical solutions.</li><li>
Customer Service Mindset &ndash; Responsive, professional, and solution-oriented when supporting internal and external stakeholders.</li><li>
Time Management &ndash; Ability to prioritize multiple projects, deadlines, and requests in a fast-paced environment.</li><li>
Process Orientation &ndash; Comfortable following, improving, and documenting workflows and procedures.</li></ul> 
Essential Functions of the Job
Contract Review &amp; Scope of Work Setup<ul><li>
Review contracts and related documents to prepare projects for operational execution.</li><li>
Verify scope of work, pricing, unit counts, and service details for accuracy.</li><li>
Enter contract information, scope of work, and pricing into operational software systems.</li><li>
Track and quality-check new sales for completeness and consistency.</li><li>
Identify trends, discrepancies, or risks within scopes of work and escalate as needed.</li></ul>
Tracking, Reporting &amp; Quality Assurance<ul><li>
Track project status and key milestones from release through completion.</li><li>
Notify relevant departments of new projects, updates, and scope changes.</li><li>
Maintain revenue realization tracking through accurate project setup and documentation.</li><li>
Perform quality assurance reviews and report on project completions.</li><li>
Maintain organized records to support audits, reporting, and operational visibility.</li></ul>
Data Collaboration &amp; Reporting Support<ul><li>
Collaborate with Sales and Operations to support reporting and data accuracy.</li><li>
Assist with tracking and reporting metrics such as:</li><li>
New projects released</li><li>
Completed projects</li><li>
Contract holds and missing documentation</li><li>
Projects delivered without contracts</li><li>
Unit counts and services sold</li><li>
Regional pricing consistency</li><li>
Support interdepartmental communication and assist with issue resolution and escalations as needed.</li></ul>
Process Improvement &amp; Documentation<ul><li>
Assist with implementing and documenting process improvements related to new tools, system updates, or changes in program requirements.</li><li>
Help maintain clear, up-to-date procedures to support consistency and scalability.</li></ul>
Other duties as assigned. 
Reports To
Vice President of Sales Support
Requirements:

Education, Experience, and Desired Qualifications<ul><li>
Experience in coordination, operations support, project administration, or a related role.</li><li>
Strong proficiency in data entry, document management, tracking, and reporting.</li><li>
Experience reviewing contracts, scopes of work, or service agreements preferred.</li><li>
Comfortable learning and working within multiple software systems and web portals.</li><li>
Strong written and verbal communication skills with the ability to work cross-functionally.</li><li>
High level of attention to detail and accuracy.</li><li>
Ability to work independently, manage priorities, and exercise sound judgment.</li><li>
General construction or building industry knowledge is a plus but not required.</li></ul>
Note: This position does not include direct people management, hiring, or supervisory responsibilities. 
Work Environment
This position operates out of the Houston, TX Corporate Office. The role routinely uses standard office equipment including computers, phones, and office software systems. 
Physical Demands
While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands for typing and document handling. The physical demands described are representative of those required to successfully perform the essential functions of this role. 
Position Type / Expected Hours of Work
This is a full-time position. Standard work hours are Monday through Friday, 7:30 a.m. to 4:30 p.m. (or 8:00 a.m. to 5:00 p.m.). Occasional evening or weekend work may be required based on business needs. 
Travel
This position may require occasional travel for short periods, typically only a few days at a time. 
Classification
Non-exempt 
Benefits<ul><li>
401(k)</li><li>
401(k) matching</li><li>
Dental insurance</li><li>
Employee assistance program</li><li>
Health insurance</li><li>
Health savings account</li><li>
Life insurance</li><li>
Paid time off</li><li>
Tuition reimbursement</li><li>
Vision insurance</li><li>
Paid Vacation, Sick, and Bereavement time off</li><li>
10 Paid major holidays and one Floating Holiday</li></ul> 
AAP / EEO Statement
ARCXIS does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.</div>

Sales Support Specialist

CBRE

20% Travel Required
 About the role
 Responsible for performing general support functions, moderate research and financial analysis of multifamily properties, loans and portfolios for Portfolio Managers within the asset and risk management of multifamily agency loans.
 What you’ll do
 
Responsible for monitoring a portfolio of loans; perform quarterly financial statement analysis and review of 3rd party inspections.
 Track market and submarket performance and forecasts for assigned cities. Conducts research for territory markets not covered by main industry research firms; identifies and analyzes macroeconomic issues in assigned markets.
 Tracks major loan events such as interest-only expiration, hedge expirations, loan maturity; analyze potential impacts on performance.
 Provide customer service support to assigned loan producers and clients. Work with loan servicing company to meet client needs and requests.
 Prepare various portfolio monthly and quarterly reports.
 Perform Fannie and Freddie mandated inspections of assigned properties as required. What you’ll need
 To perform this job successfully, an individual must perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
 
Bachelor's degree (BA/BS) from 4-year college or university required. Minimum of 2 years of related experience and/or training.
 Inspection Certification preferred. Will be required to obtain and meet Fannie/Freddie certification requirements.
 Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
 Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis.
 Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.
 Intermediate experience in Microsoft Suite Products including: Word, Excel, Power Point and Outlook.
 Decisions made with understanding of procedures and company policies to achieve set results and timelines. Responsible for setting own project timelines. Errors in judgment may cause short-term impact to co-workers and supervisor.
 Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
 Why CBRE
 When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
 We offer a competitive compensation package, complete with benefits (Medical/Dental/Vision/401(k)/Disability/Paid holidays/vacation).
 Applicant AI Use Disclosure
 We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
 About CBRE Group, Inc.
 CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.
 
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
 
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

Agency Asset Analyst

Gulf Coast Blood

<div>
 
 Position Title:
 
 
 
 Driver- Hospital Services
 
 
 
 Join our team of heroes!
 
 
 
 Are you looking for more than a job? We are hiring a great driver, customer service oriented, good communication skills, honesty and integrity, is flexible, self-dependent, reliability and time management skills.
 
 
 The Driver is responsible for transporting blood from donor sites to Component Laboratory and conduct the delivery of blood components to designated locations while maintaining proper record keeping.
 
 
 This role is great for those who will ensure safety, is efficient, and great with time-management.
 
 
 
 Just For You:
 
 
 
 <ul>
 <li>
 Career advancement opportunities.
 </li>
 <li>
 Competitive compensation and benefits package.
 </li>
 <li>
 Engaging and exciting opportunity to SAVE LIVES.
 
 
 </li>
 </ul>
 
 Tips to thrive in our culture:
 
 
 
 <ul>
 <li>
 Embody our Core Values of Commitment, Integrity, and Respect
 </li>
 <li>
 Work to actively create experiences that inspire others to save lives, each and every day.
 </li>
 <li>
 Embrace doing it right, making connections, and creating desired experiences.
 </li>
 <li>
 Comply with all organizational policies and standards, including safety rules, and be willing to report actual and potential violations to the appropriate supervisor or manager.
 
 
 </li>
 </ul>
 
 In this role, you will:
 
 
 
 <ul>
 <li>
 Deliver blood components to and return from designated locations.
 </li>
 <li>
 Perform visual inspections and verify numbering/labeling/appearance of all units selected for delivery to ensure quality control standards are met.
 </li>
 <li>
 Place returned units on designated observation shelves, notifying supervisor or laboratory personnel of any abnormalities.
 </li>
 <li>
 Perform the Stoplight computer check on each consignment delivered to ensure the product is within acceptable date ranges and all products from that consignment are in the delivery.
 </li>
 <li>
 Properly complete all required paperwork documents for consignment and return of blood components to designated locations.
 </li>
 <li>
 Ensure compliance with acceptability standards as set forth in the Vehicle Safety and Loss Control Policy, Standard Operating Procedures Manual and various other policies, procedures and protocol.
 
 
 </li>
 </ul>
 
 We need someone who has:
 
 
 
 <ul>
 <li>
 High School Diploma or GED
 </li>
 <li>
 Valid Texas Driver's License (TDL) plus acceptable driving record.
 </li>
 <li>
 Professional driving experience and/or training required.
 </li>
 <li>
 Minimum of 1 year of customer service experience required.
 
 
 </li>
 </ul>
 
 Physical Demands:
 
 
 
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 50 pounds.
 
 
 Employees are required to be familiar with and abide by the team lift requirements as specified in the Safety Program. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
 
 
 
 Work Environment:
 
 
 
 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 While performing the duties of this job, the employee is regularly exposed to toxic or caustic chemicals, outside weather conditions, extreme cold, and blood and/or blood components, as well as any other biohazard materials. The noise level in the work environment is usually moderate.
 
 
 Job duties involve an inherent potential for mucous membrane or skin contact with blood with a risk of exposure to Hepatitis and HIV.
 
 
 
 Who We Are:
 
 
 
 Since 1975, Gulf Coast Blood has been one of the nation&rsquo;s largest community blood centers, serving 170 hospitals across 26 counties. Headquartered in Houston, we support the world&rsquo;s largest medical complex&mdash;the Texas Medical Center&mdash;while operating 18 donor centers and hosting more than 7,000 mobile blood drives each year. As an FDA-accredited nonprofit, we provide high-quality human cellular material for both scientific and therapeutic use.
 
 
 Some Jobs Change Lives. Others Save Them.
 
 
 
 Think you have what it takes to save lives with us? We want to hear from you.
 
 
 
 
 EQUAL OPPORTUNITY EMPLOYER STATEMENT
 
 
 
 Gulf Coast Blood is an Equal Employment Opportunity Employer. Qualified applicants for positions are considered without regard to race/ethnicity, color, religion, national origin, age, pregnancy, sex, sexual orientation, gender identity, transgender status, military status, protected veteran status, disability status, genetic testing results, or any other basis or characteristic prohibited by applicable law, statute, regulation or Executive Order.
</div>

Driver- Hospital Services

calico

This position is in-person at a retail location. Working both at the store and in the home of the customers, our Designers use their expertise to guide customers in the selection of fabrics, trims, custom window treatments, bedding, and upholstered furniture to create the rooms of their dreams. We seek individuals with a love for textiles and design, combined with proven sales ability and excellent time management and organizational skills. Our Designers have an innate understanding of color, pattern, and interior design. The comprehensive training we provide focuses on fabrics and their applications, designing and developing custom products, and sales techniques. After completing our training program, our Designers have all the resources they need to build a meaningful and rewarding career.Job Requirements:<ul><li>Track record of delivering exceptional sales results</li><li>Strong written and verbal communication skills</li><li>Ability to multi-task, work well under pressure and be detailed in your work</li><li>A positive attitude and work ethic</li><li>Specialty retail experience preferred</li><li>A valid driver&rsquo;s license, auto insurance, and ability to provide your own transportation for in home customer visits</li></ul>Physical requirements:<ul><li>Must be able to stand, walk, stoop, and climb service ladders throughout your scheduled shifts</li><li>Must be able to lift and control merchandise weighing up to 25 lbs.</li><li>Ability to use a computer for extended periods of time</li></ul>Compensation and hours:Pay is based on factors including, but not limited to, experience, store volume, and location. In addition to the base salary, associates may be eligible to receive incentive based on their personal monthly sales. Our full-time Designers work 35 hours per week; 5 days per week. Our part-time Designers work between 24 and 28 hours per week; 4 days per week. Saturday hours are required for both full-time and part-time Designers.Our associates enjoy the following benefits:<ul><li>Medical, dental, vision, disability and life insurance benefits for full time associates</li><li>Paid vacation, sick and holiday for full time associates. Paid vacation and holiday for regular part time associates who have reached two years of service and the minimum hours requirement.</li><li>401k</li><li>Flexible spending account</li><li>Generous employee discount</li><li>Mileage reimbursement for customer in home visits</li><li>Service recognition program</li><li>Retail hours that support work/life balance</li></ul>#IND123Job Type: Part-timePay: $18.00 - $19.00 per hourLicense/Certification:<ul><li>Driver's License (Required)</li></ul>Ability to Commute:<ul><li>Houston, TX 77098 (Required)</li></ul>Work Location: In person

Interior Design Consultant

111 Sign

Job Overview 111 Sign, a leading full-colour printing company in the United States, is seeking a motivated and articulate Remote Chat Representative to join our dedicated team. This is a full-time, remote position offering a competitive hourly rate of $25 - $30 USD. As a key member of our customer-facing team, you will be the first point of contact for our diverse clientele, providing exceptional support and embodying our commitment to quality and customer satisfaction. You will represent a company that provides personalised, all-in-one solutions for over 3,000 businesses across the US, offering everything from flyers and banners to professional exhibition setups. Responsibilities As a Remote Chat Representative, your daily duties will include: - Engaging with customers via live chat to provide timely and accurate information about our products and services. - Assisting clients with order placement, customisation options, and navigating our online platforms. - Resolving customer queries and issues efficiently, covering everything from design specifications to delivery logistics. - Developing a deep understanding of our comprehensive service offerings, including custom printing, event planning, and exhibition setups. - Acting as a brand ambassador, ensuring a positive and professional customer experience in every interaction. - Guiding customers through the entire process, from initial design concepts to final production and delivery. - Documenting all customer interactions and feedback within our systems to contribute to service improvements. - Collaborating with internal teams to escalate and resolve complex issues. Qualifications The ideal candidate will possess the following skills and experience: - Proven experience in a customer service or client-facing role, ideally within a chat-based or e-commerce environment. - Exceptional written communication skills with meticulous attention to detail, grammar, and punctuation. - A strong ability to multitask, manage multiple conversations simultaneously, and maintain high-quality standards. - A proactive and resourceful problem-solver with a genuine passion for helping customers. - The ability to work independently and effectively in a remote setting. - Excellent digital literacy and proficiency in using various online communication tools. Desirable Attributes: - Previous experience in the printing, graphic design, or marketing industry. - Familiarity with e-commerce platforms such as Amazon or Etsy. - Experience using Customer Relationship Management (CRM) software.

Remote Chat Representative

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