customer service representative

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chat support specialist Jobs in Los Angeles

chat support specialist

computer support specialist Jobs in Los Angeles

computer support specialist

customer service and data entry specialist Jobs in Los Angeles

customer support agent

Stello Products, Inc.

<h3>Job Overview</h3>Stello Products, Inc., a leading sign manufacturer since 1959, is seeking a dedicated and professional Live Chat Agent to join our team. This is a Full-Time position ideal for an individual passionate about delivering exceptional customer service. As a specialist in signage solutions for the highway industry, municipalities, and personal use, we pride ourselves on our commitment to quality. The successful candidate will be the first point of contact for our customers, providing expert guidance and support to uphold our long-standing reputation for excellence.  <h3>Responsibilities</h3> As a Live Chat Agent, you will be responsible for managing real-time customer interactions and ensuring a seamless experience. Key responsibilities include:  <ul><li>Engaging professionally with customers via our live chat platform to answer questions and provide immediate support.</li><li>Developing a deep understanding of our product range, including MUTCD signs, street signs, custom signage, and safety equipment, to offer accurate information.</li><li>Assisting customers with the entire sales process, from product selection and customisation to order placement and tracking.</li><li>Resolving customer issues, complaints, and inquiries efficiently and with a high degree of empathy.</li><li>Guiding users through our website to help them find the products that meet their specific needs.</li><li>Collaborating with internal teams, such as sales and production, to address complex customer requirements.</li><li>Maintaining detailed records of customer interactions and feedback to contribute to service improvements.</li></ul>  <h3>Qualifications</h3> The ideal candidate will possess a strong work ethic and a genuine desire to help customers. Required qualifications include:  <ul><li>Proven experience in a customer service role, with previous experience as a live chat agent being highly advantageous.</li><li>Exceptional written communication skills, with a strong command of spelling, grammar, and punctuation.</li><li>Excellent typing speed and accuracy, with the ability to manage multiple chat conversations simultaneously.</li><li>Strong problem-solving abilities and a calm, patient, and professional demeanour.</li><li>Proficiency in using computers and familiarity with CRM software and digital communication tools.</li><li>A proactive and customer-centric approach to all tasks.</li><li>An interest in or experience with the manufacturing or signage industry is desirable but not essential.</li></ul>  <h3>Benefits</h3> We value our employees and are pleased to offer a competitive and rewarding package.  <ul><li>A competitive hourly wage of $30 - $40 USD per hour, commensurate with experience.</li><li>The opportunity to be part of a well-established and respected organisation with a history of quality and innovation.</li><li>A supportive and collaborative team environment focused on professional growth.</li></ul>

Live Chat Agent

Ohmium

We are looking for a customer-focused, and detail-oriented Remote Live Chat Agent / Help Desk Representative to join our team. In this role, you will provide real-time customer support through live chat, email, and online messaging platforms while assisting customers with product inquiries, account support, order status, and basic technical troubleshooting. You will serve as a key point of contact, delivering timely and accurate solutions to ensure an exceptional customer experience.This is an excellent opportunity for individuals who enjoy helping others, possess strong written communication skills, and thrive in a remote work environment. Both Full-Time and Part-Time positions are available.<h3>Responsibilities</h3><ul><li>Respond promptly and professionally to customer inquiries through live chat, email, and online messaging platforms.</li><li>Provide accurate information regarding products, services, billing, and account-related questions.</li><li>Troubleshoot basic technical issues and guide customers through step-by-step solutions.</li><li>Resolve customer concerns while maintaining a positive and professional attitude.</li><li>Escalate complex issues to the appropriate department when necessary.</li><li>Accurately document customer interactions within the company's CRM or help desk system.</li><li>Follow company policies, procedures, and quality assurance standards.</li><li>Maintain confidentiality of customer and company information.</li><li>Meet performance goals, response times, and customer satisfaction metrics.</li><li>Collaborate with team members and supervisors to continuously improve customer service.</li></ul><h3>Qualifications</h3><ul><li>High school diploma or equivalent required.</li><li>Previous experience in customer service, live chat support, help desk, technical support, or call center operations is preferred but not required.</li><li>Excellent written communication, grammar, and typing skills.</li><li>Strong problem-solving and critical-thinking abilities.</li><li>Ability to multitask and manage multiple chat conversations simultaneously.</li><li>Comfortable learning new software and customer support platforms.</li><li>Self-motivated with the ability to work independently.</li><li>Reliable high-speed internet connection and a dedicated home workspace.</li></ul>

Remote Live Chat Agent/ Help desk Representative FT - PT

We are seeking a motivated, customer-focused, and detail-oriented Remote Live Chat Agent to join our growing team. In this role, you will provide professional customer support through live chat, email, and online messaging platforms, ensuring customers receive prompt, accurate, and friendly assistance.As the first point of contact for many customers, you will answer questions, resolve concerns, provide product and service information, and maintain a high level of customer satisfaction. This position is ideal for individuals who enjoy helping others, possess strong written communication skills, and thrive in a remote work environment.<h2>Responsibilities</h2><ul><li>Respond to customer inquiries via live chat in a timely and professional manner.</li><li>Provide accurate information regarding products, services, orders, billing, and account-related questions.</li><li>Resolve customer concerns while maintaining a positive and courteous attitude.</li><li>Escalate complex inquiries to the appropriate department when necessary.</li><li>Document customer interactions accurately using CRM and ticketing systems.</li><li>Maintain customer records while ensuring data confidentiality.</li><li>Meet productivity, response time, and customer satisfaction goals.</li><li>Collaborate with team members and supervisors to improve service quality.</li><li>Stay informed about company policies, products, and service updates.</li><li>Perform other customer support and administrative duties as assigned.</li></ul><h2>Qualifications</h2><ul><li>High school diploma or equivalent required.</li><li>Previous customer service, live chat, help desk, retail, or call center experience is preferred but not required.</li><li>Excellent written communication and grammar skills.</li><li>Strong typing speed with attention to detail.</li><li>Ability to multitask and manage multiple chat conversations simultaneously.</li><li>Strong problem-solving and decision-making abilities.</li><li>Self-motivated and capable of working independently.</li><li>Reliable high-speed internet connection and a dedicated home workspace.</li></ul>

Live Chat Agent Remote Work From Home FT - PT

Vst Bio Corporation

Job Summary: We are seeking a customer-focused Virtual Live Chat Support Representative to assist customers through live chat, email, and messaging platforms. The ideal candidate has strong written communication skills, excellent problem-solving abilities, and the ability to multitask in a fast-paced remote environment. Key Responsibilities:<ul><li>Respond to customer inquiries through live chat in a timely and professional manner.</li><li>Resolve customer issues related to products, services, orders, billing, or accounts.</li><li>Provide accurate information about company products and services.</li><li>Document customer interactions in the company's customer relationship management (CRM) system.</li><li>Escalate complex issues to the appropriate department when necessary.</li><li>Maintain a high level of customer satisfaction and professionalism.</li><li>Meet response time, quality, and productivity goals.</li><li>Follow company policies, procedures, and security guidelines.</li><li> </li></ul>Qualifications:<ul><li>High school diploma or equivalent (associate's or bachelor's degree preferred for some employers).</li><li>Previous customer service or live chat support experience is an advantage.</li><li>Excellent written English and grammar skills.</li><li>Strong typing skills (typically 35–50+ words per minute).</li><li>Basic computer proficiency and familiarity with chat platforms and Microsoft Office or Google Workspace.</li><li>Ability to work independently in a remote environment.</li><li>Strong attention to detail and problem-solving skills.</li><li> </li></ul>Preferred Skills:<ul><li>Excellent communication and interpersonal skills.</li><li>Time management and multitasking abilities.</li><li>Patience, empathy, and professionalism.</li><li>Experience using CRM software such as Salesforce, Zendesk, or Freshdesk.</li><li>Adaptability and willingness to learn new systems.</li><li> </li></ul>Work Environment:<ul><li>Remote/work-from-home position.</li><li>Flexible shifts may include evenings, weekends, and holidays depending on business needs.</li><li>Reliable high-speed internet connection and a quiet workspace required.</li></ul>

Virtual Live Chat Support Representative

SHANKAR DISTILLERS

We are seeking a customer-focused and detail-oriented Remote Live Chat Support Agent / Specialist to provide exceptional online customer service through live chat. In this work-from-home role, you will assist customers by answering questions, resolving issues, processing requests, and providing accurate information in a timely and professional manner. The ideal candidate has excellent written communication skills, strong problem-solving abilities, and a passion for delivering outstanding customer experiences.<h3>Responsibilities</h3><ul><li>Respond promptly to customer inquiries through live chat and messaging platforms.</li><li>Provide accurate information regarding products, services, orders, and company policies.</li><li>Resolve customer concerns by identifying issues and offering appropriate solutions.</li><li>Escalate complex customer issues to the appropriate department when necessary.</li><li>Document customer interactions and maintain accurate records in the CRM system.</li><li>Process orders, returns, exchanges, cancellations, and account updates.</li><li>Follow established customer service standards and company procedures.</li><li>Meet or exceed productivity, response time, and customer satisfaction goals.</li><li>Collaborate with team members and supervisors to improve customer support processes.</li><li>Maintain confidentiality of customer and company information.</li></ul><h3>Qualifications</h3><ul><li>Previous customer service, live chat, call center, or administrative experience is preferred but not required.</li><li>Excellent written communication, grammar, and typing skills.</li><li>Strong problem-solving and multitasking abilities.</li><li>Basic computer proficiency, including Microsoft Office and Google Workspace.</li><li>Ability to learn new software and customer support platforms quickly.</li><li>Self-motivated with the ability to work independently in a remote environment.</li><li>Reliable high-speed internet connection and a quiet home workspace.</li></ul><h3>Work Schedule</h3><ul><li>Full-Time or Part-Time</li><li>Flexible scheduling may be available, including evenings, weekends, and holidays depending on business needs.</li></ul><h3>Benefits </h3><ul><li>Competitive hourly pay or salary.</li><li>Fully remote work-from-home position.</li><li>Flexible scheduling options.</li><li>Paid training and onboarding.</li><li>Paid time off and company holidays (eligible employees).</li><li>Health, dental, and vision insurance (full-time employees).</li><li>Retirement savings plan.</li><li>Employee assistance programs.</li><li>Career growth and professional development opportunities.</li></ul>

Remote Live Chat Support Agent / Specialist (Full-Time / Part-Time)

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Since opening in 1928, our legendary property has been the preferred address for celebrities, royalty and the international elite &mdash; and it&rsquo;s easy to see why. Located at the intersection of Wilshire Boulevard and Rodeo Drive, we put you in the enviable heart of Beverly Hills, with designer shopping, fine dining and postcard-worthy views at our doorstep.
Beverly Wilshire, Beverly Hills, A Four Seasons Hotel
Front Desk Agent
Full-time
The Beverly Wilshire, Beverly Hills, A Four Seasons Hotel is looking for a Front Desk Agent who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape employee experience by providing exceptional knowledge and service in support of our world-renowned hotels. The Front Desk Agent reports to the Assistant Director of Rooms. Work authorization for the location is required. 
Join Our Team 
In captivating Beverly Hills with Rodeo Drive boutiques glittering at the doorstep, this legendary Los Angeles landmark buzzes with renewed vitality. Offering tradition and trend, peaceful privacy and lively sophistication, Beverly Wilshire wants YOU to be part of our talented team of individuals who provide thoughtful Four Seasons care to warm every moment.
Front Desk Receptionist:
Beverly Wilshire, Beverly Hills, A Four Seasons Hotel, is seeking a highly motivated and service-minded individual to join Front Office Team.
The Front Desk Receptionist welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment. Checks guest out of the hotel, preparing and explaining the bill. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons&rsquo; policies.
Candidate is preferred to have previous experience in a luxury, fast paced environment. Availability to work overnight shifts required. Candidate must have authorization to work in the United States.
Preferred Qualifications and Skills:
We are looking for individuals with high organizational skills. Speaking, writing and reading English is required. This position requires an applicant with a flexible schedule and the ability to work different shifts including overnight, holidays and weekends.
What to Expect: You Will&hellip;
<ul><li>Be part of a cohesive team with opportunities to build a successful career with global potential
</li><li>Have access to a robust benefit plan
</li><li>Have the opportunity to engage in diverse and challenging work
</li><li>Derive a sense of pride in work well done
</li></ul>Hourly Rate:
First 9 months: $27.15 (80% of contract rate)
Next 9 months: $30.55 (90% of contract rate)
After completion of 18 months of service: 33.94 (100% of contract rate).
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
Learn more about what it is like to work at Four Seasons &ndash; visit us:
http://jobs.fourseasons.com
http://www.linkedin.com/company/four-seasons-hotels-and-resorts
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf</div>

Front Desk Agent

Amrize

Requisition ID: 17161
 
Location: 
LA, US MS, US
 
#job-location.job-location-inline { display: inline; }
 Pay Type: Salary
 Position type: Full-time / Salary
 53500
 Travel Requirement: 71-80%
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COMPANY OVERVIEW
 Amrize is building North America. From bridges and railways to data centers, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. And we invite you to come and build with us.
 
As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Wherever our customers are, whatever their job, we’re ready to deliver. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Infrastructure, commercial and residential, new build, repair and refurbishment: We’re in every construction market.
 
Amrize listed on the New York Stock Exchange and the SIX Swiss Exchange on June 23, 2025, following our spinoff as an independent company. Join us and build your ambition.
 
Learn more at www.amrize.com/careers
 
Description: 
Join the Malarkey team, innovators in roofing technology with pioneering rubberized asphalt shingles designed for superior durability and sustainability. At Malarkey, we take pride in our most important asset - our employees.
 
We’re seeking a Sales Representative - LA, MS, AL, FL Pandhandle who's ready to be part of our mission to manufacture and deliver innovative, performance-driven building products with unmatched service and integrity. Our focus is creating longer-lasting, environmentally responsible roofing solutions that can withstand all weather conditions.
 
Job Title: Sales Representative - LA, MS, AL, FL Pandhandle | Req ID: 17161 | HR Contact: Elizabeth Bertapelle | Location: Remote Worker - Louisiana, Remote Worker - Mississippi
 
ABOUT THE ROLE
 
The Sales Representative will serve as the primary sales agent within an established territory, identifying, acquiring, and maintaining high-quality relationships with both new and existing customers to support company growth.
 
WHAT YOU’LL ACCOMPLISH
 
Act as a primary sales agent for contact with distributors, roofing contractors, homeowner groups, and others in the region.
 Utilize all available resources to reach out to prospects and attempt to turn those prospects into customers.
 Demonstrated ability to communicate, present, and influence credibly and effectively to all audiences.
 Create and enhance relationships with new and current customers to sell products and services consistent with territory revenue and profitability goals.
 Prepares timely and accurate proposals, works with customers, and understands requirements in blueprints, plans, and other specifications.
 Keep fully informed regarding competitor developments.
 Demonstrate a commitment to communicating, improving, and adhering to health, safety, and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
 
WHAT WE’RE LOOKING FOR
 
Education: Bachelor’s degree
 
Field of Study Preferred: Sales, Marketing, or a related field
 
Required Work Experience: Three years of business outside sales experience, preferably construction-related
 
Travel Requirements: 75%
 
Additional Requirements: 
Successful candidates must adhere to all safety protocols and proper use of Amrize-approved Personal Protection Equipment (PPE), including but not limited to respirators. Employees who are required to wear respirators must be clean-shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
 
WHAT WE OFFER
 
Competitive Salary: $120,000+ (combined base + commission)
 Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
 Employee Stock Purchase Plan
 Medical, Dental, Disability, and Life Insurance
 Holistic Health & Well-being programs
 Flexible Spending Accounts (FSAs) for health and dependent care
 Vision and other Voluntary benefits and discounts
 Paid time off & paid holidays
 Paid Parental Leave (maternity & paternity)
 
#MALARKEY
 
Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
 
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BUILDING INCLUSIVE WORKSPACES
 At Amrize, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. Come put your expertise to work while developing the knowledge and skills to drive your career forward. With us you’ll have the chance to build your ambition!
 
Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc, and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need. Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities. Amrize North America Inc. participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the United States.
 
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email recruiting-accommodations@amrize.com. This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process.
 
While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.
 
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PROTECT YOURSELF FROM RECRUITMENT FRAUD
 The only way to apply for a position at Amrize is through our official Careers website. Be cautious of unsolicited offers or requests for information from other sources. Learn how to protect yourself from recruitment fraud here: Fraudulent Job Offers Policy

Sales Representative - LA, MS, AL, FL Pandhandle

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