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customer support associate

TED Conferences

<div>
 
 TED
 
 is a global nonprofit dedicated to spreading ideas that matter &mdash; through talks, conferences, and experiences that connect and inspire. Our events bring together diverse voices to share ideas that shape the future.
 
 
 
 TED
 
 is an equal opportunity employer and contractor engager committed to diversity, equity, and inclusion. We welcome applicants from all backgrounds and provide reasonable accommodation throughout the hiring process.
 
 
 
 Job Description
 
 
 
 
 POSITION OVERVIEW
 
 
 
 As the Event Registration &amp; Customer Support Associate, you&rsquo;ll be a key member of TED&rsquo;s Events department, guiding attendees through the registration process, providing white-glove customer service and ensuring a seamless experience leading up to and during conferences and events. You&rsquo;re customer-focused and detail-oriented with a proactive approach, able to expertly support attendees as well as manage data and compile audience analytics.
 
 
 If you&rsquo;re both a numbers person (strong data management) and a people person (customer service that goes above and beyond), we hope you&rsquo;ll apply. This is a 9-month engagement, with the possibility of conversion to a full-time role based on business needs and performance.
 
 
 
 NOTE:
 
 We will only consider candidates within commuting distance to our NYC office in SOHO and candidates who submit a cover letter.
 
 
 
 Responsibilities
 
 
 
 
 TED flagship conferences
 
 2-3 flagship conferences (up to 2000 attendees) held each year in North America + around the globe
 
 
 <ul>
 <li>
 Provide world-class customer service via email and phone to facilitate a smooth registration journey for attendees ahead of the conference.
 </li>
 <li>
 Support and process attendee registrations, including troubleshooting, payment tracking, creating reports and updating database content.
 </li>
 <li>
 Lead conference crew and vendor check-in process, including managing pre-conference registration, training and supervising accreditation staff, and overseeing the crew and vendor check-in area.
 </li>
 <li>
 Lead crew and vendor check-in onsite at conference venues for extended periods (often between 7-14 days per event).
 
 
 </li>
 </ul>
 
 NYC events
 
 
 
 <ul>
 <li>
 5-10 smaller events (50-300 attendees) held in the TED Theater at TEDHQ and around NYC
 </li>
 <li>
 Coordinate all aspects of the attendee experience from pre-planning to onsite execution in collaboration with leadership, including invitation timelines, invite and RSVP list management, and on-site attendee check-in.
 </li>
 <li>
 Prepare front-of-house staffing plans (check-in staff, coat check, and wayfinders) in collaboration with internal stakeholders and oversee the team on prep and event days.
 </li>
 <li>
 Provide world-class customer support for event attendees during pre-planning via email and in-person on event day.
 </li>
 <li>
 Work closely with internal stakeholders and provide general event logistics support (pre-planning, set up, tear down, etc.).
 </li>
 <li>
 Support onsite for pre-event and event days (often between 2-4 days).
 
 
 </li>
 </ul>
 
 Administrative
 
 
 
 <ul>
 <li>
 Respond to high volumes of attendee and stakeholder emails, ranging from questions on how to register to troubleshooting tech issues, achieving a response time of 24 hours or less.
 </li>
 <li>
 Utilize TED tone and voice guidelines in all attendee communications.
 </li>
 <li>
 Compile and/or update attendee analytic reports for leadership utilizing TED&rsquo;s CRM(s), Google Sheets, and Excel.
 </li>
 <li>
 Manage inventory across multiple locations and coordinate shipping as needed.
 </li>
 <li>
 Commute to the NYC office in SoHo for meetings and to complete in-office projects as needed.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 3-5 years of customer support experience, both in-person and online (ex. hotel concierge, airline guest services, etc).
 </li>
 <li>
 Experience working in live events is an asset (ex. conferences, theater, media, etc).
 </li>
 <li>
 Experience using CRMs to effectively manage customer data, communications, and customer support.
 </li>
 <li>
 Extensive knowledge and current work experience with Google applications / Microsoft suite (especially Excel / Sheets).
 </li>
 <li>
 Personable and collaborative. A strong communicator able to translate complex information into clear, simple messages both verbally and in writing.
 </li>
 <li>
 Meticulous attention to detail. Able to perform repetitive tasks with consistency and accuracy.
 </li>
 <li>
 Highly adaptable with the ability to manage multiple projects, quickly reprioritize tasks, solve problems, and perform well under pressure, especially when volume, urgency, and deadlines all hit at the same time.
 </li>
 <li>
 Tech-savvy, fast learner of new online tools and software.
 </li>
 <li>
 Experience adopting a specific brand voice across written and verbal communications is preferred.
 </li>
 <li>
 Must be able to commute to the NYC office for meetings and events, as well as travel within the United States and internationally as needed.
 </li>
 <li>
 Degree (preferred) or diploma in a related field.
 </li>
 <li>
 Mission-driven and committed to the power of ideas to change attitudes, lives and, ultimately, the world.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 Must be authorized to work in the United States.
 </li>
 <li>
 This position requires regular on-site presence at event venues.
 </li>
 <li>
 Ability to travel internationally is required.
 
 
 </li>
 </ul>
 
 About TED
 
 
 
 TED is a global nonprofit dedicated to spreading ideas that matter &mdash; through talks, conferences, and initiatives that foster curiosity, creativity, and collaboration. Our events bring together diverse voices to share insights, drive innovation, and inspire action toward a better future.
 
 
 
 To apply:
 
 Please submit your
 
 resume and cover letter
 
 telling us why you&rsquo;d like to join our team. Only applications with cover letters will be considered.
 
 
 
 Location:
 
 New York, NY
 
 
 
 Hourly Rate -
 
 $30-$35/hour
 
 
 
 TED Conferences LLC
 
 is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
 
 
 
 Disclaimer:
 
 The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the person.
</div>

Event Registration & Customer Support Associate

Talentoma

<div>
 
 Job Title: Remote Client Support Representative
 
 
 
 
 
 
 Monthly Pay:
 
 $5,200 &ndash; $6,700
 
 
 
 
 
 
 Summary:
 
 
 
 The Remote Client Support Representative provides professional support to clients by resolving questions, managing requests, and ensuring a positive customer experience. This position is ideal for individuals who enjoy relationship building and customer service.
 
 
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Assist clients via phone, email, and chat.
 </li>
 <li>
 Resolve client inquiries and service concerns.
 </li>
 <li>
 Maintain accurate client records and documentation.
 </li>
 <li>
 Follow up on requests and account updates.
 </li>
 <li>
 Coordinate with internal teams to address client needs.
 </li>
 <li>
 Deliver exceptional client experiences.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Customer service, client support, or account support experience preferred.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Excellent problem-solving abilities.
 </li>
 <li>
 Comfortable using CRM systems.
 </li>
 <li>
 Dedicated home office setup.
 </li>
 </ul>
 
 
 
 
 
 Perks &amp; Benefits:
 
 
 <ul>
 <li>
 Monthly pay: $5,200&ndash;$6,700
 </li>
 <li>
 Work-from-home flexibility
 </li>
 <li>
 Paid training program
 </li>
 <li>
 Professional development opportunities
 </li>
 <li>
 Career advancement pathways
 </li>
 </ul>
</div>

Remote Client Support Representative

murphypaintersinc

Job Overview Murphy Painters, Inc., a leading Florida-based painting company specialising in high-quality commercial and residential projects, is seeking a professional and motivated Remote Customer Service Representative to join our team. We are dedicated to exceeding client expectations through exceptional service and superior craftsmanship. This full-time, remote position is a fantastic opportunity for a self-motivated individual to be the first point of contact for our clients, ensuring a seamless and positive experience from the initial enquiry to project completion. The ideal candidate will be an outstanding communicator with a passion for customer satisfaction, playing a vital role in our daily operations and continued success. Responsibilities As a Customer Service Representative, you will be central to our client relations and operational coordination. Your primary duties will include: • Responding promptly and professionally to all incoming client enquiries via telephone, email, and our company website. • Providing detailed information about our interior and exterior painting services for both commercial and residential properties. • Scheduling initial consultations, project estimates, and work dates with clients, efficiently managing the company calendar. • Liaising with our painting crews to coordinate schedules and ensure they have all necessary project information. • Proactively communicating with clients throughout their project lifecycle to provide updates and answer questions. • Addressing and resolving any client concerns or issues with patience and a commitment to finding a satisfactory solution. • Maintaining accurate and organised client records and project details within our internal systems. Qualifications To be successful in this role, you should possess the following skills and experience: • Proven experience in a customer service, client relations, or administrative role. • Exceptional verbal and written communication skills with a professional and friendly telephone manner. • Strong organisational and time-management skills, with the ability to manage multiple tasks simultaneously. • A high level of proficiency in standard office software and a demonstrated ability to learn new systems quickly. • The discipline and focus to work independently and effectively in a remote environment. • A reliable high-speed internet connection and a dedicated, quiet workspace are essential for this role. • Experience in the home services, trades, or construction industry would be considered an advantage but is not essential. What We Offer • A competitive hourly wage of $45.00 - $60.00 USD, commensurate with experience. • The flexibility and convenience of a fully remote working arrangement. • The opportunity to be a key member of a reputable and growing company. • A supportive and collaborative team environment dedicated to quality and excellence.

Remote Customer Service Representative

JPMorganChase

<div>JOB DESCRIPTION 
 
 
<div><div>At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. 
 
As an Associate Banker in a Chase Branch, you will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts &ndash; helping clients achieve their financial goals. 
 
Job Responsibilities
</div><div><ul><li>Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.</li>
<li>Exceed client expectations while assisting with day-to-day transactions as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.</li>
<li>Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.</li>
<li>Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions &ndash; introducing them to our team of experts to help achieve their financial goals.</li>
<li>Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.</li>
<li>Provide support and coverage to multiple branch locations, local travel required.
</li></ul></div><div>Required Qualifications, Capabilities, and Skills
</div><div><ul><li>6 months Associate Banker experience required.</li>
<li>Ability to put clients first and exceed their expectations &ndash; delivering attentive and friendly service, creating a welcoming environment.
</li><li>Ability to build trusted relationships &ndash; demonstrating genuine care and concern during interactions with clients.</li>
<li>Ability to engage clients &ndash; communicating clearly and politely to understand and help, anticipating client needs.</li>
<li>Ability to quickly and effectively resolve client issues with attention to detail &ndash; providing consistent client experience.
</li><li>Ability to elevate the client experience &ndash; working collaboratively as a team to deliver seamless service with care and sincerity.</li>
<li>Ability to quickly and accurately learn products, services, and procedures.</li>
<li>High school diploma or GED equivalent.</li>
</ul></div><div>Preferred Qualifications, Capabilities, and Skills
</div><div><ul><li>1+ year of Associate Banker experience desired</li>
<li>Strong desire and ability to influence, educate, and connect customers to technology solutions.</li>
<li>Cash handling experience.</li>
</ul></div></div><div></div>ABOUT US 
 
 
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans 
 
 
ABOUT THE TEAM 
 
 
<div>Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction. 
</div><div></div> 
<div>We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.</div></div>

Full Time - Associate Banker ( Floater ) Broadway & 144th - New York, NY

Selby Jennings

<div>
 
 
 Commercial Real Estate Debt Origination Associate
 
 
 
 
 Location:
 
 NYC or LA
 
 
 Experience:
 
 2-4 years
 
 
 Position Type:
 
 Full‑time
 
 
 We are working with a leading institutional investment platform to hire a
 
 Commercial Real Estate Debt Origination Associate
 
 to support the sourcing, underwriting, and execution of
 
 bridge and transitional real estate loans
 
 across major U.S. markets.
 
 
 This is a
 
 front‑office, credit‑focused role
 
 for candidates who want to deepen their experience on the
 
 principal side
 
 and gain direct exposure to
 
 loan origination and execution
 
 , working closely with senior originators and credit leadership.
 
 
 
 Role Overview
 
 
 
 The Associate will participate in the full lifecycle of real estate debt investments, including
 
 deal sourcing, underwriting, structuring, due diligence, and closing
 
 . The strategy focuses on
 
 floating‑rate, short‑ to medium‑term loans
 
 secured by
 
 value‑add or transitional commercial properties
 
 , where business plans may include lease‑up, repositioning, or recapitalization.
 
 
 Asset classes may include
 
 multifamily, industrial, office, student housing, hospitality, and select specialty assets
 
 .
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Support
 
 origination and execution
 
 of senior secured bridge and transitional loans
 </li>
 <li>
 Underwrite new investment opportunities, including:
 <ul>
 <li>
 Cash flow modeling and sensitivity analysis
 </li>
 <li>
 Evaluation of sponsor experience and capitalization
 </li>
 <li>
 Market, asset, and exit analysis
 </li>
 </ul>
 </li>
 <li>
 Prepare investment committee materials, credit memos, and internal underwriting presentations
 </li>
 <li>
 Assist in structuring loan terms, including leverage, pricing, reserves, covenants, and credit enhancements
 </li>
 <li>
 Coordinate third‑party diligence (appraisals, engineering, environmental, market studies)
 </li>
 <li>
 Work cross‑functionally with legal, asset management, and portfolio management teams through closing
 </li>
 <li>
 Maintain relationships with borrowers, intermediaries, and counterparties as part of deal execution
 
 
 </li>
 </ul>
 Required Background
 
 
 <ul>
 <li>
 
 2-4 years of experience
 
 in commercial real estate lending, credit investing, or real estate banking
 </li>
 <li>
 Experience underwriting or executing
 
 bridge loans, transitional loans, value‑add financings, or construction / bridge‑to‑perm loans
 
 </li>
 <li>
 Backgrounds may include:
 <ul>
 <li>
 Real estate debt funds or private credit platforms
 </li>
 <li>
 Bank CRE origination or real estate banking groups
 </li>
 <li>
 Real estate investment banking groups with significant
 
 debt execution exposure
 
 </li>
 </ul>
 </li>
 <li>
 Strong working knowledge of:
 <ul>
 <li>
 Loan sizing, leverage, and security structures
 </li>
 <li>
 Credit metrics (DSCR, debt yield, LTV, exit analysis)
 </li>
 <li>
 Commercial real estate cash flow underwriting
 </li>
 </ul>
 </li>
 <li>
 Advanced Excel modeling skills; ARGUS experience preferred
 
 
 </li>
 </ul>
 Preferred Qualifications
 
 
 <ul>
 <li>
 Experience across multiple commercial property types
 </li>
 <li>
 Prior exposure to investment committee or credit committee processes
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
 <li>
 Interest in long‑term growth on the
 
 credit / lending side
 
 , rather than advisory
 
 </li>
 </ul>
 
 
</div>

Originations Associate (Real Estate)

American Express

<div>Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term.
We are looking for a Sr Associate &ndash; Digital Product Management . This role sits within the Amex Offers Digital Media Product team in Membership Portfolio Services.
The Sr. Associate will be responsible for delivering new features and ongoing enhancements to DiMO, an internal platform used by Sales and Marketing Operations Colleagues to onboard Amex Offers. This includes translating business needs into product requirements, supporting delivery across Agile teams, and ensuring a strong feedback loop through execution of the team&rsquo;s quarterly CSAT program. This role will also play a key part in identifying and leveraging AI-enabled solutions to improve operational efficiency, streamline user workflows, and enhance the overall offer onboarding experience.
 
 
The successful candidate will have experience managing digital initiatives and will collaborate with a team of product owners, engineers, designers, and business partners to drive our key goals.
The Amex Offers Digital Media Product team provides the technical capabilities to enable sourcing, setup, targeting, fulfilment, and measurement of Amex Offers campaigns. Our platforms are part of the Digital Offers Ecosystem; a collection of teams and capabilities that are responsible for the end-to-end implementation of Amex Offers.</div>
 <div><ul><li>Minimum of 2 years of experience in digital product development
</li><li>Experience working in Agile teams, including backlog management and user story development
</li><li>Ability to translate business needs into clear, actionable product requirements
</li><li>Strong collaboration skills and ability to operate effectively in a matrixed organization
</li><li>Can-do attitude with a passion for digital products and technology
</li><li>Curious about the why and how
</li><li>Sense of urgency and enthusiasm in developing best-in-class products
</li><li>Highly organized, with the ability to manage multiple priorities and adapt to changing business needs
</li><li>Analytically savvy &ndash; leveraging both quantitative and qualitative insights to drive outcome-driven product decisions
</li><li>Curious about leveraging AI to drive greater output and efficiency
</li><li>Experience with MarTech platforms and/or Adobe tools is a plus
</li></ul>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.</div>
 <div>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you&rsquo;ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.</div>
 <div>We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
<ul><li>Competitive base salaries
</li><li>Bonus incentives
</li><li>6% Company Match on retirement savings plan
</li><li>Free financial coaching and financial well-being support
</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits
</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
</li><li>Free and confidential counseling support through our Healthy Minds program
</li><li>Career development and training opportunities
</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site .
<div>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. 
</div><div></div> 
<div>We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. 
</div><div></div> 
<div>US Job Seekers - Click to view the &ldquo; Know Your Rights &rdquo; poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.</div></div><div></div>

Senior Associate - Digital Product Management

The Time New York

Summary
 At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
 Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!
 
View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.
 
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 Qualifications
 A true desire to satisfy the needs of others in a fast paced environment.
 Refined verbal and written communication skills.
 Ability to stand for long periods of time.
 Use your past hotel job experience to make a difference at Hyatt. For immediate consideration for the Front Office Associate position, click Apply Now and complete an application for the Front Office Associate position on the Hyatt Careers Site!

Substitute Front Desk Agent

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