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Fanatics

<div>
 
 About Us
 
 
 
 Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting &amp; Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
 
 
 
 Reporting to:
 
 Manager, Customer Service
 
 
 
 Location:
 
 Remote
 
 
 
 Schedule:
 
 Full-Time (hours may vary)
 
 
 
 About The Team
 
 
 
 Fanatics Collectibles is a new company working at the intersection of collectibles and technology. Backed by some of the best investors, sports properties, and operators in the world, we&rsquo;re integrating with Fanatics&rsquo; global digital sports platform (inclusive of 900 sports relationships and more than 80 million fans) to reimagine the collectibles business.
 
 
 
 About The Role
 
 
 
 Customer Support Associates act as a liaison between Fanatics Collectibles, Inc. and our Collectors as a single point of contact to all Collector inquiries regarding products, policies and services available. This role reports directly to the Customer Service Manager. This is a remote role working EST hours.
 
 
 Collector Support is at the backbone of what Fanatics Collectibles believes in: relentlessly enhancing the Collector experience. As such, these roles have a history of advancement within Fanatics up to the Director level in Customer Experience, Project Management, Brand Management, and more. Above all else, we are looking for proactive, enterprising people that want to work directly with customers and are looking to start a long, successful career within Fanatics.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Liaise between Fanatics Collectibles and Collectors by supporting all inquiries and issues
 </li>
 <li>
 Model exemplary service through web message, voice, and email channels
 </li>
 <li>
 Delight Collectors: apply good judgement on a case-by-case basis, expedite resolutions, and follow up to ensure satisfaction
 </li>
 <li>
 Build and maintain relationships with repeat Collectors
 </li>
 <li>
 Develop a thorough knowledge of Fanatics Collectibles&rsquo; product portfolio and release calendar
 </li>
 <li>
 Additional duties as assigned
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Positive, Collector-minded individual with a passion to serve
 </li>
 <li>
 General knowledge of trading cards and collectibles industry
 </li>
 <li>
 Strong problem-solving abilities and attention to detail
 </li>
 <li>
 Excellent interpersonal, verbal, and written communication skills
 </li>
 <li>
 Able to multitask, prioritize, and manage time effectively
 </li>
 <li>
 Proficiency in MS Suite, including Word, Outlook &amp; Excel
 </li>
 <li>
 Familiarity with contact center performance metrics (e.g. AHT, CSAT, NPS, schedule adherence)
 </li>
 <li>
 Experience working through web message, voice, and email interactions with customers
 </li>
 <li>
 Willingness and ability to work flexible hours, including evenings and weekends, with schedules that adjust quarterly
 
 
 </li>
 </ul>
 
 Ensure your Fanatics job offer is legitimate and don&rsquo;t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at
 
 
 www.fanaticsinc.com/careers
 
 
 
 The salary range represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit https://benefitsatfanatics.com/
 
 
 Salary Range
 
 
 $20 - $25 USD
 
 
</div>

Customer Support Associate

FANATICS COLLECTIBLES

<div><div><h2 class="jobSectionHeader">About Us</h2>
<div><div>Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting &amp; Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.</div>
</div>
</div>Reporting to: Senior Customer Support Associate

Location: Remote

Schedule: Full Time 


About the team:

Fanatics Collectibles is a new company working at the intersection of collectibles and technology. Backed by some of the best investors, sports properties, and operators in the world, we're integrating with Fanatics' global digital sports platform (inclusive of 900 sports relationships and more than 80 million fans) to reimagine the collectibles business. 


About the role:

Fanatics Collectibles is the licensed trading card division of Fanatics &ndash; a global digital sports platform that allows fans to Buy, Collect, and Bet. Collector Support is core to our business, reflecting the same passion as the fans we serve. These roles have historically led to advancement into Customer Experience, Product, and Brand Management. We're looking for proactive, detail-oriented individuals eager to grow within a fast-paced, evolving environment. #LI-Remote 


Senior Customer Support Associates act as escalation specialists within our broader support team, resolving high-priority issues from internal teams, social media, and executive channels. Operating remotely in US hours, Sr CSAs provide direct customer support, assist Tier 1 advisors with real-time challenges, and ensure consistent handling of public and private escalations while maintaining high service standards across channels. 


What you'll be doing:
<ul>
<li>Respond to complex and high-priority customer contacts across email, phone, and chat, applying sound judgment to drive resolution.</li>
<li>Manage escalations from internal teams, executive channels, and public-facing platforms such as X, Instagram, and Facebook.</li>
<li>Manage escalated contacts involving high-value or VIP collectors, ensuring sensitive issues are handled with discretion, urgency, and consistent executive-level support expectations.</li>
<li>Monitor social channels for brand- or exec-tagged posts, engaging publicly or via DM using assigned tools to resolve issues quickly and professionally.</li>
<li>Support daily service operations by flexing across regions to help stabilize global coverage during periods of high volume.</li>
<li>Provide peer-level guidance to Tier 1 agents, supporting workflow continuity and reinforcing best practices across shifts.</li>
<li>Maintain up-to-date knowledge of product releases, collector policies, and tooling to deliver accurate and timely support.</li>
<li>Identify, quantify, and escalate emerging or systemic issues impacting the collector experience.</li>
<li>Document all case activity thoroughly in support platforms to ensure clear handoffs and visibility.</li>
<li>Execute administrative tasks including refunds, returns, and stock allocations in accordance with regional policy.</li>
<li>Participate in process improvement efforts, providing feedback and insight to help evolve tools, workflows, and policies.</li></ul> 


What we're looking for:
<ul>
<li>Minimum 3 years of customer support or related experience, preferably in a fast-paced, high-volume environment</li>
<li>Strong understanding of the trading cards and collectibles industry, including collector behavior and product lifecycles</li>
<li>Proven ability to resolve complex or escalated issues with professionalism, empathy, and sound judgment</li>
<li>Experience handling public-facing issues, including social media support or executive-level escalations, is preferred</li>
<li>Excellent written and verbal communication skills with the ability to manage sensitive conversations across diverse customer profiles</li>
<li>Strong attention to detail and consistent documentation habits in CRM or case management systems</li>
<li>Comfortable navigating multiple platforms and tools simultaneously (Genesys, Shopify, Stripe, etc.)</li>
<li>Proficient in Microsoft Word and Excel</li>
<li>Confident working independently while contributing to team-wide priorities in a distributed, remote setting</li>
<li>Strong multitasking, prioritization, and time management abilities</li>
<li>Flexible schedule availability, including evenings, weekends, and high-demand periods (e.g., product drops, seasonal events)</li>
<li>Willingness to provide peer-level support and contribute to onboarding or process improvement initiatives</li></ul> 


Ensure your Fanatics job offer is legitimate and don't fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at www.fanaticsinc.com/careers.</div>

Senior Customer Support Associate

BankUnited

<div><div>SUMMARY: The primary goal of the Commercial - PB Support Associate position is to support the sales and service excellence objectives of the New York Banking Operations.</div>
<div></div><div>ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
<ul><li>Responds to telephone and e-mail service requests, inquiries or complaints from Private Banking clients. High volume of contact with sophisticated high net worth client base.</li>
<li>Opens new bank accounts (various types) in bank system, performs account maintenance, process check orders, processes account transactions and deposits received via mail.</li>
<li>Assists in the cross selling of bank products and services to the existing client base.</li>
<li>Pulls daily reports, including ODs, Significant Balance, and others as needed.</li>
<li>Receives and processes wire transfer instructions and functions as liaison with the Wire Room to facilitate wire transactions.</li>
<li>Prepares sales presentations, packages, and folders for sales team.</li>
<li>Ships and receives documentation, statements, and other client correspondence.</li>
<li>Composes a variety of client letters using appropriate and professional business language and handles incoming mail.</li>
<li>Sets clients up with Internet Banking and other alternative delivery services.</li>
<li>Troubleshoots client issues as needed.</li>
<li>Prepares power-point presentations and excel spreadsheets as needed in support of managers.</li>
<li>Organizes and maintains a file system and files correspondence and other records.</li>
<li>Performs assignments with established directives involving knowledge and application of policies and procedures including STOPPED policy and Private Banking procedures. Uses independent judgment in actions taken.</li>
<li>Answers and screens telephone calls for Commercial Private Bankers and arranges conference calls if applicable.</li>
<li>Researches, compiles, stores and retrieves data for presentation of reports. May prepare statistical reports.</li>
<li>Coordinates and arranges meetings, prepares agendas reserves and prepares facilities and records and transcribes records of meetings.</li>
<li>Contributes to the team effort in order to accomplish results.</li>
<li>Analyzes facts and circumstances to conclude and make recommendations for solving administrative problems within the limits or accepted practice.</li>
<li>Upon demonstration of responsibility, attention to detail and prudence in decision-making, various levels of approval authority may be granted as needed to serve the needs of the department, including wire transfer approval authority, overdraft approval authority and others. Utilizes granted approval authority within the scope of Bank policy and procedure.</li>
<li>Assists Commercial Private Bankers and Commercial - PB Team Leader with various projects.</li>
<li>Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).</li>
<li>Adheres to Bank policies and procedures and completes required training.</li>
<li>Identifies and reports suspicious activity.</li>
</ul></div><div></div><div><div>EDUCATION</div>
<div> 
Bachelor's Degree in business related field preferred</div> 
<div>EXPERIENCE</div>
<div>(Based on level)</div>
<ul><li>Commercial Private Banking Support Associate I:
<ul><li>At least two years experience as Private Banking Assistant or equivalent experience preferred</li>
<li>Experience in bank customer service capacity, dealing with high net worth client base preferred</li>
</ul></li><li>Commercial Private Banking Support Associate II: 
<ul><li>4-6 Years experience as Private Banking Assistant or equivalent experience required
</li><li>Experience in bank customer service capacity, preferably dealing with high net worth client base required</li>
</ul></li><li>Commercial Private Banking Support Associate III:
<ul><li>7-9 Years experience as Private Banking Assistant or equivalent experience required</li>
<li>Experience in bank customer service capacity, preferably dealing with high net worth client base required</li>
</ul></li></ul><div>CERTIFICATES, LICENSES, REGISTRATIONS</div>
<div><ul><li>Literate in Microsoft Outlook, Word, Excel and PowerPoint required</li>
</ul></div><div>ADDITIONAL INFORMATION</div>
<div><ul><li>Candidates residing in locations within BankUnited's footprint may be given preference.</li>
</ul></div></div>Requirements:
<div>Candidates residing in locations within BankUnited's footprint may be given preference.</div>
 
Compensation: $66,300 - $75,000 / year
 
Additional Details : Multiple Locations: NYC or Melville, New York</div>

Commercial - Private Banking Support Associate

Mount Sinai Health System

<div>Description
Performs secretarial and general office support involving word processing, typing, telephone reception, mail distribution and record and file maintenance. Typically services are provided for an assigned department, care center or nursing unit. 
Responsibilities
1. Answers telephone, screens callers, relay messages and greets visitors.

2. Opens, sorts and prioritizes mail. Picks up and delivers materials as required.

3. Maintains records through filing, retrieval, retention, storage, coding, updating and destruction.

4. Types routine correspondence, memos, reports, minutes and other documents from dictation or handwritten copy. Proofreads typed materials and makes corrections, as needed.

5. May screen and schedule patient appointments, schedule referrals of special testing or doctors visits, and keep record of patient billing for submission.

6. Makes travel, accommodation and/or transportation arrangements.

7. Schedules and maintains calendar for meetings and/or appointments.

8. Responds to inquiries for information according to established policies. Delete Item From List

9. Gathers, assembles and categorizes data for general information purposes and special reports.

10. May process check requests and expense reimbursements.

11. Performs other related duties as necessary. 
Qualifications<ul>
<li>Associate Degree in secretarial science, Secretarial School diploma or High School Diploma/GED plus one year of related experience</li>
<li>1 year of related experience</li>
</ul> 
Employer Description
Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai&rsquo;s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time &mdash; discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients&rsquo; medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News &amp; World Report's Best Hospitals, receiving high &quot;Honor Roll&quot; status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News &amp; World Report&rsquo;s &ldquo;Best Children&rsquo;s Hospitals&rdquo; ranks Mount Sinai Kravis Children's Hospital among the country&rsquo;s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek&rsquo;s &ldquo;The World&rsquo;s Best Smart Hospitals&rdquo; ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. 
Compensation
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $18.0353 - $25 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.</div>

Offsite Administrative Support- Call Center, Hicksville, Long Island, New York, Full Time, Days

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Zappos is looking for a detail-orientated and analytical Email &amp; App Marketing Associate to support and further develop the global email and push notification program. This role is critical to helping Zappos drive revenue growth and deliver a best-in-class customer marketing experience. The Email &amp; App Marketing Associate will provide technical expertise for the marketing team to enhance customer experiences using platforms such as Salesforce Marketing Cloud by coding, building, and testing email communications and push notifications. This position will develop and implement marketing journeys and provide ongoing support of our email marketing systems and automation platforms. The Email &amp; App Marketing Associate will partner with Tech teams to provide recommendations for marketing cloud platform. The successful candidate will be highly organized and able to thrive in a fast-paced environment. 
 
Key job responsibilities 
Daily Email Coding 
<ul><li>Code, build and test email communications and push notifications</li><li>Set up, test, QA and launch dynamic content</li><li>Monitor active campaigns daily and quickly troubleshoot to resolve errors</li><li>Design emails and fix issues utilizing HTML/CSS and marketing cloud developer tools</li><li>Refresh and modernize existing email templates on an ad-hoc basis</li><li>Manage calendar across multiple campaigns to ensure on-time delivery, progression of messaging, etc.</li><li>Execute A/B tests to continuously improve performance across email and push notifications</li><li>Serve as MC technical expert to optimize reporting, targeting, acquisition and retention opportunities</li><li>Partner with the team to identify opportunities and new ideas for testing, personalizing, or launching new lifecycle campaigns to increase customer engagement and spend</li><li>Collaborate with technical consultants in the development and integration of new applications</li></ul> 
Triggers and Automations 
<ul><li>Implement lifecycle marketing campaigns and journeys</li><li>Modify automations to improve personalization and further business needs</li><li>Optimize automated segments</li></ul> 
Email Database Management 
<ul><li>Analyze campaign performance and suggest improvements</li><li>Manage email database, including merge, purge, dedupe, append, etc</li><li>Work with Data Engineers and vendors to ensure data synchronization with other related databases</li><li>Work with Tech and Data Engineers to ensure data synchronization between internal systems and Salesforce</li></ul></div><h2 class="jobSectionHeader"> 
BASIC QUALIFICATIONS</h2><ul><li>2+ years of professional non-internship marketing experience</li><li>1+ years of Salesforce, Tableau, Vidyard, and Excel experience</li><li>1+ years of designing, building, and launching successful email engagement programs, specifically lifecycle/nurture programs experience</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience working with a major brand or entertainment company in project/production management</li><li>Experience using data visualization tools</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, NY, New York - 66,300.00 - 113,700.00 USD annually 
USA, WI, Madison - 59,100.00 - 103,400.00 USD annually</div>

Email & App Marketing Associate , Zappos

Bypass Liquors

Job Summary We are seeking a dedicated and enthusiastic Deli Associate to join our team. The ideal candidate will be responsible for providing exceptional customer service while preparing and serving deli products. This role requires a strong focus on food safety, sanitation, and maintaining a clean work environment. The Deli Associate will work in a fast-paced setting, ensuring that customers receive high-quality food and service.Responsibilities<ul><li>Prepare and serve deli items, including meats, cheeses, salads, and sandwiches according to company standards.</li><li>Maintain cleanliness and sanitation of the deli area, ensuring compliance with health regulations.</li><li>Operate cash registers accurately for cash handling and processing customer transactions.</li><li>Assist customers with their selections, providing recommendations and answering questions about products.</li><li>Monitor inventory levels and assist in restocking deli supplies as needed.</li><li>Follow food handling guidelines to ensure the safety and quality of all food products.</li><li>Collaborate with team members to ensure efficient operation of the deli department.</li></ul>Qualifications<ul><li>Previous experience in a quick service fast food restaurant or grocery store is preferred but not required.</li><li>Basic math skills for cash handling and transaction processing.</li><li>Knowledge of food preparation techniques and food safety standards is a plus.</li><li>Ability to operate a cash register and handle cash transactions accurately.</li><li>Strong communication skills with a customer-focused attitude.</li><li>Must be able to work in a fast-paced environment while maintaining attention to detail.</li><li>Willingness to learn and adapt to new tasks as needed in the deli department.</li></ul>Join our team as a Deli Associate where you can contribute to creating an enjoyable shopping experience for our customers while honing your skills in food preparation and customer service!Job Types: Full-time, Part-timePay: $12.00 - $15.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li></ul>Work Location: In person

Deli Clerk

H&R Block

<div>
 
 
 Our Company
 
 
 
 
 We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It&rsquo;s an exciting time to be a part of H&amp;R Block!
 
 
 
 
 What you'll do...
 
 
 
 
 As an Operations Admin, you will be responsible for providing district(s) operational and hiring support, ordering supplies, and general administrative duties as related to the overall office&rsquo;s operations.
 
 
 
 Day to day you'll&hellip;
 
 
 
 <ul>
 <li>
 Provide seasonal hiring support in the H&amp;R Block applicant tracking system and administrative support to the District Operations Coordinator (DOC) supporting the overall district(s) offices
 </li>
 <li>
 Provide hands on Tax Office Associate support with Preparer Tax Identification Number (PTIN) renewal/payment
 </li>
 <li>
 Receive communication (written, telephone and electronic) from offices who have a concern or a need around supplies, facilities, or support; document nature of problem, research solutions, and resolves issues or escalate to DOC, Company Support Manager (CSM), or District General Manager (DGM) as needed
 </li>
 <li>
 Communicate with DOC/DGM/Field Associates around Administrative Support Tasks
 </li>
 <li>
 Source vendors for local facility tickets and set up with approved payment process
 </li>
 <li>
 Review and verify invoices and prepare payment in Coupa and/or corporate credit card expense for the DOC&rsquo;s approval
 </li>
 <li>
 Maintain a technical working knowledge of systems used to support district(s) i.e. Microsoft Teams and Microsoft Suite applications including virtual tools; may include internal systems
 </li>
 <li>
 Attend training related to the effective and efficient performance of job duties
 </li>
 <li>
 Other duties as assigned by the DOC or in partnership with the CSM
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 
 What you'll bring to the team...
 
 
 
 <ul>
 <li>
 High school diploma or equivalent
 
 
 </li>
 </ul>
 
 Work Experience:
 
 
 
 <ul>
 <li>
 Ability To Communicate Clearly And Calmly On The Telephone, Email, And Chat And Use Effective Customer Service Techniques With Associates Who May Be Under Stress
 </li>
 <li>
 Ability To Work Independently With Minimal Supervision
 </li>
 <li>
 Customer Service Experience
 </li>
 <li>
 Demonstrated Decision Making, Analytical, And Problem-Solving Skills
 </li>
 <li>
 Demonstrated Organization, Prioritization, And Project Coordination Skills
 </li>
 <li>
 Effectively Demonstrate Oral, Written, And Interpersonal Communication Skills; Ability To Interact With All Levels Of Associates
 </li>
 <li>
 Effective Time Management And Organization Skills With The Ability To Handle Multiple Priorities
 </li>
 <li>
 Experience Working With Windows Environment
 </li>
 <li>
 Some Experience, Or Ability To Learn To Support Microsoft Operating Systems, Networking Connectivity, Computer Peripheral Equipment, Software Applications, And Remote Tools
 
 
 </li>
 </ul>
 
 It would be even better if you also had...
 
 
 
 
 Work Experience:
 
 
 
 <ul>
 <li>
 1-3 years administrative experience
 
 
 </li>
 </ul>
 
 Why work for us
 
 
 
 Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You&rsquo;ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
 
 
 
 Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
 
 
 
 
 Equal Opportunity Employer
 
 : H&amp;R Block does not tolerate discrimination based on a person&rsquo;s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
 
 
 
 Pay Range Information
 
 
 
 The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&amp;R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
 
 
 
 Pay Range
 
 
 
 $19.28 - $28.89/Hr.
</div>

Seasonal, Operations Administrative Assistant

Explore 1500+ Customer support associate in New York this April. Find roles across top companies and apply now to boost your career.