client success manager – 1 Jobs in Islamabad

client success manager – 1

customer service representative Jobs in Islamabad

customer service representative

customer support executive Jobs in Islamabad

customer support executive

technical sales manager Jobs in Islamabad

technical sales manager

call center agents

customer support consultant

ibex. Pakistan

<div>
 We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support Executive within the Operations department will assist customers with their questions, new orders, service delivery requirements, billing, and any other query.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelors or above
 </li>
 <li>
 Customer support and other job experience preferred
 </li>
 <li>
 Must be flexible to work in shifts
 </li>
 <li>
 Good Written and Verbal English Communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Collaborative mindset
 </li>
 <li>
 Customer service focus
 </li>
 <li>
 Hands-on-problem solving ability
 </li>
 <li>
 The ability to communicate technical information in a simple manner
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Respond to customers professionally to provide information about products and services, take/cancel orders, or obtain details of complaints
 </li>
 <li>
 Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Process orders, forms, and applications
 </li>
 <li>
 Follow up to ensure that appropriate actions were taken on customers&rsquo; requests. Ideally, aim for First Contact Resolution (FCR)
 </li>
 <li>
 Refer unresolved customer grievances or special requests to designated departments for further investigation
 </li>
 <li>
 Enhance organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments
 </li>
 </ul>
</div>

Customer Support Executive

Think Higher Consultants

The Customer Support Executive is responsible for providing excellent customer service to clients while supporting daily administrative operations of the visa consultation firm. This role serves as the first point of contact for clients and requires strong communication skills, discipline, and a professional approach to handling sensitive information.Key ResponsibilitiesCustomer Service Responsibilities:<ul><li>Greet clients professionally and respond to inquiries via phone, email, and in person</li><li>Provide accurate information about visa consultation services and appointment procedures</li><li>Schedule, confirm, and manage client appointments</li><li>Follow up with clients regarding documentation, payments, and application status</li><li>Handle client concerns or complaints in a polite and professional manner</li><li>Maintain confidentiality of client personal and immigration-related information</li></ul>Administrative Responsibilities:<ul><li>Maintain and organize client records, files, and documentation</li><li>Assist consultants with case-related administrative tasks</li><li>Prepare basic reports, data entries, and correspondence</li><li>Manage office supplies and support daily office operations</li><li>Coordinate with internal departments to ensure smooth workflow</li><li>Ensure compliance with company policies and procedures</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree</li><li>1&ndash;3 years of experience in customer service or administrative roles (experience in visa/immigration or service industry preferred but not mandatory)</li><li>Good fluency in English (spoken and written) is mandatory</li><li>Strong interpersonal and communication skills</li><li>Well-disciplined, punctual, and professional in appearance and conduct</li><li>Basic computer skills</li><li>Ability to multitask and work under pressure</li></ul>Job Type: Full-timeWork Location: In person

Tangent Technologies Pvt Ltd

Job Description:<ul><li>&gt; Provide excellent customer service by answering inbound calls and responding to customer inquiries and concerns via email, chat, or social media.</li></ul>&gt; Identify and escalate priority issues and provide timely resolutions to customer complaints and technical problems. &gt; Build rapport and establish positive relationships with customers by actively listening to their needs and offering relevant solutions or recommendations. &gt; Accurately document customer interactions and maintain up-to-date customer information in the CRM system. &gt; Collaborate with cross-functional teams to ensure a smooth customer experience and contribute to process improvement initiatives. &gt; Meet or exceed individual and team performance metrics, including call handle time, first call resolution, customer satisfaction, and quality assurance scores. &gt; Continuously develop product knowledge and stay up-to-date with industry trends and best practices. &gt; Adhere to company policies and procedures, including privacy and security protocols, and comply with regulatory requirements and standards. &gt; Work in a fast-paced, dynamic environment and maintain a positive attitude and professional demeanor at all times.<ul><li>What we offer?</li></ul>&gt; Wonderful working environment in a start-up setting, and a unique opportunity to learn a complete product cycle. &gt; Professionally nourishing non-bossy environment where your new ideas are welcomed. &gt; Bi-annual increments. &gt; 18 paid leaves &gt; Health &amp; life insuranceJob Type: Full-timeWork Location: In person

Customer Support Rep

Zindigi

Company Name: Rapidev Location: H-12, NUST NSTP, Islamabad Mode of Job: OnsitePosition: Tender Support Executive Key Responsibilities<ul><li>Monitor relevant tender portals and registration requirements.</li><li>Manage tender registrations and handle form filling, printing for EOIs, RFQs, PQs, and tenders.</li><li>Compile, organize, and manage administrative and compliance documents.</li><li>Maintain structured bid compliance folders and document repositories.</li><li>Coordinate with technical teams to collect technical inputs, datasheets, and compliance documents.</li><li>Proactively follow up with technical teams to ensure timely submission of inputs.</li><li>Track document validity and ensure updated and accurate submissions.</li><li>Ensure all tenders are completed and submitted within defined timelines.</li><li>Share regular status updates, gaps, and risks with central sales and coordination teams.</li><li>Maintain records of submitted tenders and registrations for audit and reference purposes.</li></ul>Collaboration &amp; Governance<ul><li>Work closely with Central Sales Management (Nauman) for bid oversight and prioritization.</li><li>Coordinate with Communication Coordination (Jaffar) for information flow and external coordination.</li><li>Senior team members (Nauman and Jaffar) will support execution on a need basis, especially for high-priority or strategic tenders.</li><li>Act as a coordination bridge between sales, technical, and compliance teams.</li></ul>Skills &amp; Qualifications<ul><li>Technical background preferred (Engineering / Diploma holders are an advantage).</li><li>1&ndash;2 years of relevant experience in tender support, bid administration, or sales operations is mandatory.</li><li>Familiarity with e-tendering portals and submission workflows.</li><li>Strong documentation, folder management, and compliance tracking skills.</li><li>Ability to work under deadlines and manage multiple tenders simultaneously.</li><li>Proficiency in MS Excel, Word, and shared document management systems.</li><li>Strong coordination, follow-up, and communication skills.</li></ul>Key Performance Indicators (KPIs)<ul><li>On-time completion and submission of tenders.</li><li>Accuracy and completeness of compliance documentation.</li><li>Readiness and organization of bid folders.</li><li>Effective coordination with technical teams.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In personApplication Deadline: 30/04/2026

Tender Support Executive

Daztech Private Limited

Job Description:<ul><li>Oracle storage and systems support</li><li>Oracle Linux / Solaris / Unix Support to customers</li><li>Virtualization (KVM)</li><li>Able to demonstrate high initiative and ownership of issues</li><li>Able to work at a fast pace and achieve pre-determined billable utilization goals</li><li>Able to work at a high level independently, utilizing other resources with good judgment</li><li>Responsible supporting infrastructure technology implementations in Technology Support Services</li><li>Good written, verbal and interpersonal skills</li><li>Provide subject matter expertise, advice and consultancy for assigned technology and infrastructure systems</li><li>Installing and configuring hardware and different software products as per project requirement</li><li>Troubleshoot and resolve issues when contacted by clients by providing both on-site and remote support</li><li>Managing assigned projects and program components to deliver services in accordance with established objectives.</li><li>Complete time logs in helpdesk after completing tasks to ensure accurate and timely time tracking, project management and record.</li></ul>Required Qualifications:<ul><li>Minimum 1-3 years of experience.</li><li>Virtualization (KVM/ VMware)</li><li>Hands on experience for Oracle systems and storages</li><li>BS &ndash; computer science or equivalent</li><li>Linux administration</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How much total experience you have?</li><li>Your Current Salary?</li><li>Your Expected Salary?</li><li>Do you have to serve notice period?</li><li>Are you the resident of Islamabad?</li></ul>Work Location: In person

Customer Support Engineer

Jazz

<div>
 
 
 Title:
 
 B2B Sales Consultant
 
 
 
 Grade Level:
 
 L2/L3
 
 
 
 Location:
 
 Nationwide
 
 
 
 Apply by:
 
 Open/Proactive Pipeline
 
 
 
 
 What is B2B Sales Consultant?
 
 
 
 As a B2B Sales Consultant at Jazz Business, you'll be part of a high-performing team that works directly with corporate clients to understand their needs and offer smart, customized business solutions from our digital, voice, and connectivity portfolio.
 
 
 This is a field-based sales role focused on client engagement, solution selling, and account management &mdash; ideal for someone who enjoys meeting new people, is a confident communicator, and has a flair for building relationships.
 
 
 You will report to the Regional Manager and work alongside a dynamic team of consultants and internal support units.
 
 
 &nbsp;
 
 
 
 What does B2B Sales Consultant do?
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Engage directly with corporate customers to understand their business needs
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Offer tailored solutions across Jazz's B2B product range (Cloud, GSM, M2M/IoT, Fixed Connectivity, Digital Solutions)
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive monthly sales and revenue targets through upselling and client retention
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Regularly visit clients to maintain strong relationships and identify new business opportunities
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure client satisfaction by coordinating internally for smooth service delivery and issue resolution
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Help grow Jazz Business's footprint by identifying and bringing in new accounts
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain and update your sales pipeline, activity tracker, and progress reports
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with internal teams for pricing, product support, and post-sales coordination
 
 
 
 
 Jazz is an equal-opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
 
 
 
 
 
 
 Requirements
 
 
 
 
 
 Who are we looking for?
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 04 (minimum) to 10 years of experience in B2B sales, business development, or client servicing, ideally within the tech or IT sector
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong communication and presentation skills &mdash; confident, articulate, and well-groomed
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A self-starter with a positive attitude, strong work ethic, and eagerness to grow in a fast-paced sales environment
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiarity with B2B sales cycles, solution selling, and CRM tools is a plus
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's degree required; graduates in IT, Business, or Marketing are preferred
 
 
 
 
 Benefits
 
 
 
 
 
 Why Join Jazz?
 
 
 
 As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
 
 
 As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 69 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.
 
</div>

B2B Sales Consultant (Proactive Pipeline)

Interwood Mobel

<div>Interwood Mobel is looking for a creative and detail-oriented Design Consultant specializing in Kitchens, Doors, and Wardrobes. The successful candidate will be responsible for transforming client ideas into innovative designs, ensuring their vision is met throughout the project lifecycle. This role requires excellent communication and design skills, as you will be working closely with clients, architects, and installation teams.
Key Responsibilities:<ul>
<li>Engage with clients to understand their needs, preferences, and budget for kitchen, door, and wardrobe designs.</li>
<li>Create detailed 3D models and design proposals using appropriate design software.</li>
<li>Conduct site visits for measurements and to assess project feasibility at various stages: pre-design, installation, and post-installation.</li>
<li>Coordinate with technical and procurement teams to ensure timely delivery of products and services.</li>
<li>Maintain and develop relationships with clients, architects, and contractors to facilitate project execution.</li>
<li>Meet and exceed sales targets set by the management while maintaining high levels of customer satisfaction.</li>
<li>Provide ongoing support and communication to clients throughout the project duration, including progress updates every two weeks.</li> 
</ul> 
 
Requirements 
<ul>
<li>Bachelor&rsquo;s degree in Interior Design, Architectural Design, or a related field.</li>
<li>Minimum of 3-5 years of experience in design consulting with a focus on kitchens, wardrobes, and doors.</li>
<li>Proficient in design software such as AutoCAD, SketchUp, or similar tools.</li>
<li>Strong communication and interpersonal skills, with an ability to build rapport with clients and stakeholders.</li>
<li>Excellent organizational skills with a keen eye for detail.</li>
<li>Ability to manage multiple projects and priorities effectively.</li> 
</ul> 
 
Benefits 
<ul>
<li>Medical Insurance</li>
<li>Provident Fund</li>
<li>EOBI</li>
<li>Paid Leaves</li>
<li>Sales Commission</li></ul></div>

Design Consultant (Kitchens, Doors & Wardrobes)

Explore 349+ Customer support consultant in Islamabad this March. Find roles across top companies and apply now to boost your career.

349 customer support consultant jobs In Islamabad

Customer Support Executive

Customer Support Executive

Customer Support Rep

Tender Support Executive

Customer Support Engineer

B2B Sales Consultant (Proactive Pipeline)

Design Consultant (Kitchens, Doors & Wardrobes)