client success manager – 1 Jobs in Islamabad

client success manager – 1

customer service representative Jobs in Islamabad

customer service representative

client acquisition & success manager Jobs in Islamabad

client acquisition & success manager

client relationship manager (crm) Jobs in Islamabad

client relationship manager (crm)

client success manager – 3 Jobs in Islamabad

client success manager – 3

customer support consultant

P&S Logistics

P&amp;S Logistics is hiring Customer Support Executives for our call center. We are looking for graduates with excellent English communication skills who can professionally handle customer queries and provide high-quality customer support.Key Responsibilities<ul><li>Manage inbound customer calls professionally</li><li>Respond to customer inquiries and provide accurate information</li><li>Assist clients regarding vehicle transport services</li><li>Maintain proper records of calls and customer interactions</li><li>Coordinate with internal teams when required to resolve issues</li><li>Ensure a positive customer experience in every interaction</li></ul>Requirements<ul><li>Graduate (Bachelor&rsquo;s degree required)</li><li>Excellent English communication skills</li><li>Strong customer service mindset</li><li>Basic computer knowledge</li><li>Ability to handle calls professionally and patiently</li><li>Call center or customer service experience preferred</li></ul>Salary PackageUp to PKR 100,000 per month (depending on experience)Job Type: Full-timeOffice Timing3:00 AM &ndash; 12:00 PMLocation: Bahria Town Phase 7, IslamabadApply Now: Send your CV to ps@pslogistics.com.au.Pay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Support Executive (English Proficient)

PetsPark.pk

Job Title: Customer Support Representative Location: E-11 Islamabad, reliable commuting to the office is a must. Job Type: Full-Time Timing: Mon-Sat 9:30AM-6PM Salary: 40,000-60,000 per monthAbout Us: We are looking for a Customer Support Representative to join our team! If you have excellent communication skills, a customer-friendly attitude, and are comfortable using computers, we&rsquo;d love to hear from you.Responsibilities:<ul><li>Handle customer inquiries via phone, email, and chat.</li><li>Assist customers with order-related queries and resolve issues promptly.</li><li>Maintain records of customer interactions and feedback.</li><li>Provide support for order processing and follow-ups.</li><li>Coordinate with other departments to ensure smooth service delivery.</li></ul>Requirements:<ul><li>Female candidates will be preferred.</li><li>Must be located near E-11, Islamabad.</li><li>Strong communication and problem-solving skills with best organizational skills.</li><li>Basic computer knowledge and ability to learn quickly.</li><li>Prior experience in customer support is a plus but not required.</li></ul>What We Offer:<ul><li>Market-competitive salary based on experience and performance</li><li>Professional and friendly work environment</li><li>Growth opportunities within the company</li><li>Performance-based bonuses and incentives</li><li>Training and skill development sessions</li></ul>Work Location This is an office-based role located in E11/2. Candidates must be willing to work onsite.How to Apply: If you meet the criteria, apply now and join our team!Contact us : 0324 2032424Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad E-11: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Customer Support Representative CSR Female

ScrumAD Private Limited

Key Responsibilities:1. Respond to customer queries via live chat, email, and phone calls in a timely and professional manner.2. Assist users with CRM platform navigation, features, and troubleshooting.3. Identify, diagnose, and resolve technical and user-related issues.4. Provide clear instructions and guidance to customers to help them use the system effectively.5. Maintain accurate records of customer interactions and issues in the CRM system.6. Escalate complex technical issues to the appropriate teams when necessary.7. Follow up with customers to ensure their issues are fully resolved.8. Maintain a high level of customer satisfaction and response quality.9. Stay updated on CRM features, updates, and internal processes.Collaborate with internal teams to improve product usability and customer experience.Requirements: Proven experience in customer support or CRM support role.<ul><li>&middot; Excellent communication skills (verbal and written).</li><li>&middot; Strong problem-solving and troubleshooting abilities.</li><li>&middot; Ability to handle multiple chats, emails, and calls simultaneously.</li><li>&middot; Basic technical understanding of CRM systems or SaaS platforms.</li><li>&middot; Customer-focused attitude with patience and professionalism.</li><li>&middot; Good time management and organizational skills.</li><li>&middot; Ability to work independently and in a team.</li></ul>Preferred Skills (Optional):<ul><li>&middot; Experience with CRM tools like HubSpot, Salesforce, or similar platforms</li><li>&middot; Knowledge of ticketing systems and helpdesk tools</li><li>&middot; Familiarity with SaaS products or tech support environments</li><li>&middot; Multitasking in high-volume support environments</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

CRM support Specialist

TT Technologies pvt Ltd (PhoneCase.pk)

Key Responsibilities:<ul><li>Respond to customer inquiries and resolve issues through social media (Facebook, Instagram, WhatsApp).</li><li>Assist customers with product information, order status, and returns.</li><li>Provide guidance and support to customers navigating our e-commerce store.</li><li>Maintain a high level of product knowledge to effectively address customer questions and concerns.</li><li>Collaborate with other team members to ensure timely resolution of customer issues.</li><li>Maintain accurate and detailed records of customer interactions.</li></ul>Requirements:<ul><li>Experience with e-commerce stores and a strong understanding of the online shopping process.</li><li>Proficiency in using Facebook, Instagram, and WhatsApp for customer communication.</li><li>Excellent written and verbal communication skills in English (additional languages a plus).</li><li>Strong problem-solving and decision-making abilities.</li><li>Typing speed of a minimum of 35 words per minute.</li><li>Exceptional interpersonal skills and a friendly, customer-oriented demeanor.</li><li>Ability to work independently and as part of a team.</li><li>Flexible to work during the shift timings of 10:00 AM to 6:00 PM with a 1-hour break.</li><li>High school diploma or equivalent.</li></ul>Salary Range:The salary for this position ranges between 18,000 to 30,000 PKR per month, depending on qualifications and experience.If you are a dedicated and customer-focused professional with the required experience and skills, we invite you to apply for this exciting opportunity to join our team.Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs20,000.00 - Rs30,000.00 per monthApplication Question(s):<ul><li>We are an online store based in Sector E11, Islamabad. As part of our hiring process, we are currently considering candidates who reside in nearby areas. Could you kindly share your current location?</li><li>Do you have any experience as customer support ?</li></ul>Work Location: In person

Customer Support Representative - Islamabad

We are looking for a Technical CRM Support Specialist to join our growing team. This is a full-time, on-site night shift role supporting US-based clients. we are Located in DHA 2 Islamabad. we donot provide transport facility or Remote working option.The ideal candidate should have a Computer Science / IT background, excellent English communication skills, and the ability to analyze technical issues and provide effective solutions.You will work directly with international clients via email, chat, and phone calls, helping them resolve technical and CRM-related issues while ensuring a high level of customer satisfaction.This role is ideal for someone who is analytical, solution-oriented, and comfortable working in a fast-paced technical support environment.Key Responsibilities<ul><li>Provide technical support to US clients through email, chat, and phone</li><li>Troubleshoot CRM, software, and technical issues efficiently</li><li>Identify problems by analyzing client queries and system behavior</li><li>Provide clear and professional communication while assisting clients</li><li>Document issues, troubleshooting steps, and resolutions in the system</li><li>Collaborate with internal teams when escalation is required</li><li>Manage multiple support requests simultaneously</li><li>Continuously learn about product updates and system improvements</li><li>Maintain high customer satisfaction and response quality</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or related field</li><li>Excellent English communication and comprehension skills</li><li>Minimum 1 year experience in Technical Support / CRM Support / Customer Support</li><li>Strong problem-solving and analytical thinking ability</li><li>Experience supporting clients via email, chat, and calls</li><li>Ability to understand technical issues quickly and propose solutions</li><li>Strong multitasking and time management skills</li><li>Ability to work independently and within a team environment</li><li>Fast learner with ability to adapt to new tools and systems</li></ul>Preferred Skills<ul><li>Experience working with CRM systems (HubSpot, Salesforce, Zoho, etc.)</li><li>Experience supporting international clients (especially US clients)</li><li>Knowledge of ticketing systems or help desk software</li><li>Basic understanding of web technologies, APIs, or databases</li></ul>if you think you are a good fit for this role feel free to share your cv on whatsapp0331-9867842 or email your cv at hr@scrumad.comPay: Rs70,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Describe a situation where you helped a client in resolving a technical problem.</li><li>how would you explain a technical issue to a non-technical person?</li></ul>Work Location: In person

Customer Support Specialist

HR Ways

We are hiring for one of the largest diversified family business groups in the Middle East.Role Overview &ndash; Senior Specialist - Dynamic Technical ConsultantPURPOSEAs a member of the Microsoft Dynamics Center of Excellence team, you design, implement, and support Microsoft Dynamics 365 Finance and Operations &ndash; Finance Domain from functional and technical perspectives. The project delivery approach envisaged for programs of this nature requires working in an agile, iterative manner to create the minimum viable product and to add additional functionalities iteratively. You will be working with Business and IT stakeholders to achieve business objectives through innovative solutions that align people, processes, and technology. Your deep technical knowledge and skills in D365 F&amp;O will allow you to work with confidence and ensure the success of the business, the project, and yourself.KEY ACCOUNTABILITIESSTRATEGIC<ul><li>Collaborate with business and technical stakeholders to align D365 architecture with enterprise strategy.</li><li>Develop scalable technical solutions to support long-term digital transformation goals.</li><li>Evaluate new Microsoft technologies for potential integration into existing D365 environments.</li><li>Contribute to ERP roadmap planning by providing technical insights and innovation opportunities.</li><li>Support strategic decision-making with feasibility studies and system capability assessments.</li></ul>OPERATIONAL<ul><li>Design, customize, and deploy D365 modules across Finance, SCM, Sales, and Customer Service.</li><li>Develop and maintain extensions using X++, .NET, Power Platform, and Azure services.</li><li>Troubleshoot and resolve application bugs, integration issues, and performance bottlenecks.</li><li>Implement and manage D365 environments, including builds, deployments, and LCS setup.</li><li>Ensure compliance with Microsoft best practices, security protocols, and data governance.</li></ul>JOB DESCRIPTIONPeople Management<ul><li>Mentor junior developers and technical analysts to build team capability.</li><li>Liaise between functional consultants and developers to streamline technical delivery.</li><li>Lead technical review meetings, code walkthroughs, and knowledge sharing sessions.</li><li>Coordinate with external vendors and partners on collaborative development projects.</li><li>Guide team members through certification and career development pathways.</li></ul>Product/ Process Improvement<ul><li>Develop custom features to enhance user experience and business functionality.</li><li>Optimize the existing codebase for performance, maintainability, and scalability.</li><li>Automate recurring tasks using workflows, plugins, and Power Automate.</li><li>Streamline deployment processes through CI/CD pipelines and DevOps best practices.</li><li>Refine technical documentation to support continuous improvement and onboarding.</li></ul>QUALIFICATION &amp; EXPERIENCEEDUCATION AND TECHNICAL CERTIFICATIONS<ul><li>Bachelor's or master's degree in computer science, Information Systems, or Engineering.</li><li>Microsoft certified professional.</li></ul>KNOWLEDGE AND SKILL:<ul><li>Advanced proficiency in Microsoft Dynamics 365 F&amp;O or CE technical architecture.</li><li>Strong command of development tools, including Visual Studio, X++, LCS, and Azure DevOps.</li><li>Experience with data migration, integration (OData, APIs), and cloud architecture.</li><li>Skilled in performance tuning, debugging, and system optimization.</li><li>Effective communicator with strong analytical, documentation, and problem-solving abilities.</li></ul>EXPERIENCE:<ul><li>5 to 8 years of Microsoft Dynamics AX/D365 F&amp;O implementation experience as a technical consultant.</li><li>Experience in the implementation and support of enterprise projects.</li></ul>Other Details: ﻿Experience: ﻿5-8 years ﻿﻿Location: ﻿Karachi &amp; IslamabadCompensation: Market-competitive Salary + BenefitsJob Type: Full-timeWork Location: In person

Dynamic Technical Consultant

We are hiring for one of the largest diversified family business groups in the Middle East.Role Overview &ndash; Senior Specialist - D365 Technical ConsultantPURPOSEAs a member of the Microsoft Dynamics Center of Excellence team, you design, implement, and support Microsoft Dynamics 365 Finance and Operations &ndash; Finance Domain from functional and technical perspectives. The project delivery approach envisaged for programs of this nature requires working in an agile, iterative manner to create the minimum viable product and to add additional functionalities iteratively. You will be working with Business and IT stakeholders to achieve business objectives through innovative solutions that align people, processes, and technology. Your deep technical knowledge and skills in D365 F&amp;O will allow you to work with confidence and ensure the success of the business, the project, and yourself.KEY ACCOUNTABILITIESSTRATEGIC<ul><li>Collaborate with business and technical stakeholders to align D365 architecture with enterprise strategy.</li><li>Develop scalable technical solutions to support long-term digital transformation goals.</li><li>Evaluate new Microsoft technologies for potential integration into existing D365 environments.</li><li>Contribute to ERP roadmap planning by providing technical insights and innovation opportunities.</li><li>Support strategic decision-making with feasibility studies and system capability assessments.</li></ul>OPERATIONAL<ul><li>Design, customize, and deploy D365 modules across Finance, SCM, Sales, and Customer Service.</li><li>Develop and maintain extensions using X++, .NET, Power Platform, and Azure services.</li><li>Troubleshoot and resolve application bugs, integration issues, and performance bottlenecks.</li><li>Implement and manage D365 environments, including builds, deployments, and LCS setup.</li><li>Ensure compliance with Microsoft best practices, security protocols, and data governance.</li></ul>JOB DESCRIPTIONPeople Management<ul><li>Mentor junior developers and technical analysts to build team capability.</li><li>Liaise between functional consultants and developers to streamline technical delivery.</li><li>Lead technical review meetings, code walkthroughs, and knowledge sharing sessions.</li><li>Coordinate with external vendors and partners on collaborative development projects.</li><li>Guide team members through certification and career development pathways.</li></ul>Product/ Process Improvement<ul><li>Develop custom features to enhance user experience and business functionality.</li><li>Optimize the existing codebase for performance, maintainability, and scalability.</li><li>Automate recurring tasks using workflows, plugins, and Power Automate.</li><li>Streamline deployment processes through CI/CD pipelines and DevOps best practices.</li><li>Refine technical documentation to support continuous improvement and onboarding.</li></ul>QUALIFICATION &amp; EXPERIENCEEDUCATION AND TECHNICAL CERTIFICATIONS<ul><li>Bachelor's or master's degree in computer science, Information Systems, or Engineering.</li><li>Microsoft certified professional.</li></ul>KNOWLEDGE AND SKILL:<ul><li>Advanced proficiency in Microsoft Dynamics 365 F&amp;O or CE technical architecture.</li><li>Strong command of development tools, including Visual Studio, X++, LCS, and Azure DevOps.</li><li>Experience with data migration, integration (OData, APIs), and cloud architecture.</li><li>Skilled in performance tuning, debugging, and system optimization.</li><li>Effective communicator with strong analytical, documentation, and problem-solving abilities.</li></ul>EXPERIENCE:<ul><li>5 to 8 years of Microsoft Dynamics AX/D365 F&amp;O implementation experience as a technical consultant.</li><li>Experience in the implementation and support of enterprise projects.</li></ul>Other Details: ﻿Experience: ﻿5-8 years ﻿﻿Location: ﻿Karachi &amp; IslamabadCompensation: Market-competitive Salary + BenefitsJob Type: Full-timeWork Location: In person

Senior D365 Technical Consultant

Explore 333+ Customer support consultant in Islamabad this April. Find roles across top companies and apply now to boost your career.