client systems technical support administrator Jobs in Islamabad

client systems technical support administrator

customer solutions manager Jobs in Islamabad

customer solutions manager

consumer engagement specialist Jobs in Islamabad

consumer engagement specialist

customer care representative Jobs in Islamabad

customer care representative

customer sales executive Jobs in Islamabad

customer sales executive

customer support consultant

ibex. Pakistan

<div>
 We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support Executive within the Operations department will assist customers with their questions, new orders, service delivery requirements, billing, and any other query.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelors or above
 </li>
 <li>
 Customer support and other job experience preferred
 </li>
 <li>
 Must be flexible to work in shifts
 </li>
 <li>
 Good Written and Verbal English Communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Collaborative mindset
 </li>
 <li>
 Customer service focus
 </li>
 <li>
 Hands-on-problem solving ability
 </li>
 <li>
 The ability to communicate technical information in a simple manner
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Respond to customers professionally to provide information about products and services, take/cancel orders, or obtain details of complaints
 </li>
 <li>
 Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Process orders, forms, and applications
 </li>
 <li>
 Follow up to ensure that appropriate actions were taken on customers&rsquo; requests. Ideally, aim for First Contact Resolution (FCR)
 </li>
 <li>
 Refer unresolved customer grievances or special requests to designated departments for further investigation
 </li>
 <li>
 Enhance organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments
 </li>
 </ul>
</div>

Customer Support Executive

DynamoLogic Solutions

DynamoLogic Solutions is looking for a dedicated and proactive Customer Support Representative to manage B2B CRM chat support for candidates and clients. The ideal candidate is someone who can communicate clearly, resolve queries efficiently, and provide an exceptional support experience during the night shift.Key Responsibilities:<ul><li>Provide real-time chat support to candidates and clients using our B2B CRM.</li><li>Respond promptly to inquiries, troubleshoot issues, and ensure timely resolution.</li><li>Maintain professional communication and deliver a positive customer experience.</li><li>Document queries, feedback, and recurring issues to support product improvements.</li><li>Collaborate with internal teams to escalate technical issues when necessary.</li><li>Ensure adherence to service level agreements (SLAs) and quality guidelines.</li></ul>Requirements:<ul><li>Minimum 6 months of experience in customer support (preferably chat-based).</li><li>Strong written communication skills in English.</li><li>Ability to multitask and handle multiple conversations simultaneously.</li><li>Familiarity with CRM platforms is a plus.</li><li>Comfortable working night shifts (US EST time).</li><li>Problem-solving attitude with attention to detail.</li><li>Ability to stay calm and professional under pressure.</li><li>Candidates with video editing experience is a plus</li></ul>Job Type: Full-timeWork Location: In person

Customer Support Representative (Chat Support – Night Shift)

Abacus Outsourcing

Are you fluent in Bengali and passionate about helping people? Join our team to provide world-class support for an international ride-hailing and mobility service!Location: Onsite in IslamabadWhat You&rsquo;ll Do:<ul><li>Deliver exceptional customer support via calls, chat, and email in Bengali.</li><li>Understand customer concerns and provide accurate, timely solutions.</li><li>Maintain professionalism, empathy, and positivity in every interaction.</li><li>Log customer interactions and update systems accurately.</li><li>Collaborate with internal teams to resolve complex issues.</li><li>Meet performance targets including quality, response time, and customer satisfaction.</li></ul>What We&rsquo;re Looking For:<ul><li>Fluent in Bengali (spoken &amp; written) with good English communication skills.</li><li>Strong problem-solving skills and a customer-first mindset.</li><li>Comfortable working in a fast-paced, dynamic environment.</li><li>Basic computer skills (MS Office, CRM systems, typing).</li></ul>Preferred:<ul><li>Experience in international customer support.</li></ul>What We Offer:<ul><li>Competitive salary plus performance-based incentives.</li><li>Opportunities for professional growth and skill development.</li><li>A friendly, supportive, and dynamic work environment.</li><li>Health and wellness benefits (as per policy).</li></ul>If you&rsquo;re eager to be part of an international project and love making customers happy, this is your chance to shine!How To Apply: Apply via Indeed or Whatsapp your resume directly at: +92 348 5616568.Job Type: Full-timeWork Location: In personJob Type: Full-timeWork Location: In person

Bengali-Speaking Customer Support Executive

DynamoLogic Solutions is seeking a versatile professional who can manage B2B CRM chat support while also contributing to video editing tasks for internal and external content. This hybrid role is ideal for someone who is tech-savvy, creative, and comfortable multitasking between communication and editing work.Key Responsibilities:<ul><li>Provide real-time chat assistance to candidates and clients through our B2B CRM.</li><li>Resolve inquiries, troubleshoot issues, and deliver an excellent support experience.</li><li>Maintain detailed documentation of interactions and recurring issues.</li><li>Escalate technical concerns to relevant teams when required.</li><li>Edit short-form and long-form videos for marketing, social media, and internal use.</li><li>Add captions, transitions, animations, and basic motion graphics as needed.</li><li>Ensure brand consistency, quality, and timely delivery of video content.</li><li>Collaborate with the marketing team to bring creative concepts to life.</li></ul>Requirements:<ul><li>Minimum 6 months of experience in customer support, preferably chat-based.</li><li>Basic to intermediate video editing skills (Adobe Premiere Pro, CapCut, or similar tools).</li><li>Strong written English communication skills.</li><li>Ability to multitask efficiently between support and editing tasks.</li><li>Familiarity with CRM systems is a plus.</li><li>Creative mindset with attention to detail.</li><li>Comfortable working during US EST hours.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>A dynamic and collaborative environment.</li><li>Opportunities to grow in customer support and creative media.</li><li>Exposure to global B2B operations and digital content creation.</li></ul>Job Type: Full-timeWork Location: In person

Customer Support Representative + Video Editor

Faj IT Solutions

About UsFAJ Group of companies is a dynamic and rapidly growing e-commerce business, technical services, and IT solutions based in Dubai- UAE, and Islamabad -Pakistan.We specialize in delivering high-quality products, IT solutions, and technical support to our customers, and our commitment to excellence has positioned us as a leader in the industry. With our main office located in Dubai, UAE, we are expanding our team and are currently seeking highly skilled and experienced team to join us.For more details,Company Name: FAJ IT SolutionsLocation: 3rd Floor, HB Tower, Gulberg Greens Executive Block, IslamabadSend your CV via WhatsApp at +92 341 1410485Job Description:We require an Operations Assistant Sales / Purchase Department job in Islamabad Capital Territory, PakistanBachelor&rsquo;s degree in any field, from a recognized university.Preferred Age of 28-35Experience:Minimum 3 years of relevant experience, preferably working in an international or corporate organization.Strong planning and organizing skills to handle operational assistance tasks under the given timelines.Proficiency in computers, especially Word, Excel, CRM and Outlook.Effective writing and communication skills in English.Responsibility :Attends inbound and makes outbound calls, WhatsApp chat / Online chat etc.. respondsRegisters and follows up customers&rsquo; inquiries or complaint/sPrepares quotations/estimates, invoices to customersPrepares weekly reports on power retailersHandles our products / spare parts inquiries and customers' registration via chat or emails.Ensures all field teams address customers&rsquo; complaint/s and requestsDevelops customer feedback system to ensure customer satisfactionSends daily and monthly reports to the managerPerforms other related clerical, admin and sales jobsAddresses customers&rsquo; queriesPrepares Statement of Accounts of various parties and follows upCoordinate with teamsSends daily and monthly reports to the managerHandles prospective clients and provides counselingPerforms other related clerical, admin and sales jobsHandles clients in a professional mannerDeals with customer issuesProcesses customer ordersKeeps up to date with product developmentsCalls clienteleDevise new sales or marketing strategiesWorks with other departmentsSchedules appointments, calls and meetingsThe Operations Assistant will report to designated PRM staff and provide logistic support and other tasks as assigned. The Assistant shall work in collaboration with other designated operational assistants to provide smooth operational services. The detailed tasks to be performed by the Operation Assistant include, but are not limited to, the following:Regularly update the contact details of personnel in PRM in consultation with all units in PRM.Prepare expense sheets for contractual drivers.Provide admin support to designated Staff at PRM. Arrange logistics of designated staff on in-land and abroad missions.Job Types: Full-time, ContractContract length: 12 monthsPay: Rs37,000 - Rs 48,000 per monthJob Types: Full-time, ContractPay: Rs37,000.00 - Rs48,000.00 per monthWork Location: In person

Customer Support & Sales Agent for E-commerce Inquiries (Dubai based)

The Migration Pro

WALK-IN INTERVIEWWe are hiring Sales Representatives for our Visa Department.Available Positions:<ul><li>Visit Visa Consultant</li><li>Study Visa Consultant</li></ul>We are looking for energetic, confident, and target-oriented individuals who can handle client inquiries, provide visa guidance, and manage the complete application process. Candidates with experience in visa sales or customer support will be preferred, but fresh candidates with good communication skills are also encouraged to apply.Walk-in Interview Details: Dates: 20, 21, 22 November 2025 Timing: 10:00 AM to 6:00 PM Bring only your CV.Office Address: Office No. 12 and 17, Ground Floor, Mall 09 Plaza, G-9 Markaz, Islamabad.You can also WhatsApp your resume at 03213570942.Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad G-9/Markaz: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Which country you've worked before?</li></ul>Experience:<ul><li>Sales Representative: 1 year (Preferred)</li></ul>Work Location: In person

Business Development Officer / Sales Representative

Phoenix Travel Management (Pvt) Ltd

Opportunity for Fresh Graduates &mdash; Sales Support Associate (Travel Consultant)Phoenix Travel Management (Pvt) Ltd is hiring Fresh Graduates for the role of Sales Support Associate (Travel Consultant) at our Blue Area, Islamabad office.This is a learning position for candidates eager to grow in the Travel &amp; Tourism industry, offering hands-on experience, skill development, and clear room for career advancement.Job Responsibilities<ul><li>Handle customer inquiries via phone, email, and live chat regarding tours, attractions, and holiday packages.</li><li>Process confirmed bookings ensuring all details are recorded as per company SOPs.</li><li>Prepare customized itineraries based on client preferences and budget.</li><li>Respond to inbound and outbound sales inquiries through calls and emails.</li><li>Manage reservations for hotels, travel packages, cruises, Euro Rail, transportation, ferries, events, and travel insurance.</li><li>Advise clients on suitable travel options and cross-sell tours, accommodations, and transportation.</li><li>Stay updated on visa policies, documentation requirements, and travel protocols.</li><li>Maintain communication with clients before, during, and after the sale to ensure service quality.</li><li>Follow company protocols, guidelines, and customer service standards.</li></ul>This position is a learning opportunity, where you will gain practical knowledge of travel sales and reservations, with mentorship and support from senior team members.Requirements<ul><li>Excellent English communication skills (written &amp; spoken).</li><li>Presentable and well-spoken with professional demeanor.</li><li>Strong organizational skills and a professional work ethic.</li><li>Ability to handle international clients via calls, emails, and WhatsApp/web chat in English only.</li><li>Willingness to learn and grow within the company.</li><li>Age: 20&ndash;25 years (Male or Female).</li><li>Prior experience in the travel industry is a plus but not mandatory.</li></ul>Job Details<ul><li>Location: Islamabad / Rawalpindi</li><li>Type: Full-time, office-based</li><li>Education: Minimum Bachelor&rsquo;s Degree</li><li>Starting Salary: Rs 35,000 per month</li><li>After Probation: Salary increases to Rs 40,000 per month (upon successful completion of 2-month probation)</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Travel Agency - Sales Support Associate

Explore 661+ Customer support consultant in Islamabad this December. Find roles across top companies and apply now to boost your career.