customer support executive Jobs in Islamabad

customer support executive

assistant channel manager Jobs in Islamabad

assistant channel manager

assistant manager sales Jobs in Islamabad

assistant manager sales

assistant manager, account management Jobs in Islamabad

assistant manager, account management

associate, client support Jobs in Islamabad

associate, client support

customer support manager

Vision Tact

About UsVision Tact is an AI-powered technology company delivering innovative software solutions, automation systems, artificial intelligence products, SaaS platforms, and custom software development services for businesses worldwide. We help organizations transform operations through AI, data analytics, workflow automation, enterprise software, and digital transformation solutions. As our company continues to grow, we're building a world-class sales organization capable of expanding our global client portfolio.Responsibilities<ul><li>Respond to customer inquiries via email, phone, or chat promptly and professionally.</li><li>Document and update customer records based on interactions accurately.</li><li>Resolve customer complaints in a timely manner and escalate complex issues to senior staff when necessary.</li><li>Collaborate with team members to improve customer support processes and contribute to team meetings.</li><li>Provide detailed product and service information to customers to assist them in making informed decisions.</li><li>Maintain a positive and professional attitude towards customers to enhance customer satisfaction.</li><li>Assist in the development and implementation of customer feedback mechanisms.</li><li>Work closely with the sales and product teams to ensure customer needs are met effectively.</li></ul>RequirementsMust Have<ul><li>Bachelor's degree in Business Administration, Commerce, Marketing, Computer Science, Information Technology, Communications, English, or a related field</li><li>years of experience in customer support or related field</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving skills and attention to detail</li><li>Ability to work onsite at our Gulberg Greens Islamabad office</li></ul>Technical Skills<ul><li>Customer Service &mdash; foundational understanding through direct customer interaction</li><li>CRM Systems &mdash; basic proficiency in utilizing platforms like Microsoft Dynamics or Salesforce to manage customer relationships</li><li>Microsoft Office Suite &mdash; ability to use Word, Excel, and Outlook efficiently for documentation and communication</li></ul>Soft Skills<ul><li>Empathy &mdash; ability to understand and share the feelings of customers</li><li>Patience &mdash; maintain composure when handling challenging customer interactions</li><li>Attention to Detail &mdash; ensure accuracy in documenting customer interactions</li></ul>Join Our TeamJoin Vision Tact and be part of a team that values innovation and customer satisfaction. We encourage you to apply and bring your passion for delivering outstanding customer service to our dynamic company.Pay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Supoort Executive

Mobilink Bank

<div>
 
 
 Department:
 
 Digital Banking
 
 
 
 Bank Grade:
 
 VP
 
 
 
 Reports To:
 
 Head of Digital Banking
 
 
 
 Location:
 
 Head Office
 
 
 
 
 
 
 What is Executive Manager Digital Banking Products - Mobilink Bank?
 
 
 
 
 
 
 Drive end-to-end development and lifecycle management of digital banking products across payments, onboarding, account servicing, and ecosystem services, ensuring alignment with business goals, regulatory requirements, and customer needs. Lead product strategy through roadmap ownership, stakeholder collaboration, and data-driven optimization using KPIs, user analytics, and experimentation to improve growth, experience, and operational efficiency.
 
 
 
 
 
 
 What Executive Manager Digital Banking Products Does - Mobilink Bank?
 
 
 
 
 
 <ul>
 <li>
 Drive the end-to-end design, launch, and continuous enhancement of digital banking products across payments, customer acquisition, account servicing, and ecosystem integrations.
 </li>
 <li>
 Own and manage the product roadmap, ensuring alignment with business goals, customer needs, and platform scalability.
 </li>
 <li>
 Collaborate closely with Engineering, Business, Customer Experience, Risk &amp; Compliance, Operations, and other stakeholders to deliver product initiatives.
 </li>
 <li>
 Define, track, and optimize key performance indicators (KPIs), including transaction success rates, conversion rates, customer satisfaction, retention, and operational efficiency.
 </li>
 <li>
 Build and manage strategic partnerships with payment processors, fintechs, banks, regulators, and other financial institutions to support ecosystem growth.
 </li>
 <li>
 Ensure products, processes, and operations comply with applicable regulatory, compliance, and scheme requirements.
 </li>
 <li>
 Gather and translate business requirements into detailed product documentation, including BRDs, PRDs, user journeys, and functional specifications.
 </li>
 <li>
 Partner with technology teams throughout the product lifecycle, from solution design and development to UAT, production deployment, and post-launch optimization.
 </li>
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 Leverage data analytics, customer insights, funnel analysis, and A/B testing to drive product improvements and feature enhancements.
 </li>
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 Identify and evaluate new product opportunities by analyzing customer behavior, market trends, and competitive developments.
 </li>
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 Monitor and improve the reliability, security, and performance of payment and transaction flows, including fraud risk mitigation and dependency management.
 </li>
 <li>
 Drive continuous innovation to enhance customer experience, increase adoption, and improve operational effectiveness.
 </li>
 </ul>
 
 
 
 
 
 What are we looking for and what does it take to be Executive Manager Digital Banking Products - Mobilink Bank?
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Marketing, Computer Science, or a related field; a Master's degree or MBA in Finance, Marketing, or Computer Science will be an added advantage.
 </li>
 <li>
 5&ndash;7 years of hands-on experience in the digital banking domain within a reputable bank.
 </li>
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 Strong experience with payment products and solutions, including online payments, POS acquiring, payment schemes, virtual cards, and payment gateways.
 </li>
 <li>
 Sound understanding of the digital payments ecosystem, emerging technologies, and integration architectures.
 </li>
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 Strong commercial acumen with excellent analytical, critical thinking, and problem-solving abilities.
 </li>
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 Good knowledge of regulatory, compliance, and governance requirements relevant to digital banking and payments.
 </li>
 <li>
 Excellent communication, stakeholder management, and influencing skills.
 </li>
 <li>
 Ability to collaborate effectively across cross-functional teams and manage relationships with internal and external stakeholders.
 </li>
 </ul>
 
 
 
 
 
 About MMBL:
 
 
 
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 
 Why Join MMBL?
 
 
 
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.
 
</div>

Executive Manager Digital Banking Products

P&S Logistics Pty Ltd.

We are seeking a driven, friendly, and outgoing individual to fill the position of Phone Centre Operator based within our Communication Centre in Islamabad, Pakistan.<ul><li>You will be responsible for taking inbound calls for all the customer enquiries and booking services for new and existing customers while building and maintaining strong relationships to ensure customer loyalty.</li><li>The successful applicant will have excellent customer service skills, excellent phone manner, along with the ability to profile customer needs, follow up with both providers and respond to customers with estimated bookings, pick up and delivery times for their vehicles in an efficient manner.</li></ul>Your primary role will consist of:<ul><li>Answering phone calls from customers in relevance to their vehicle bookings in Australia.</li><li>Follow up and informing customers of their estimated pickup and delivery times.</li><li>Assist customers with their general enquire</li><li>Recording and distributing messages.</li><li>Monitoring the emails and responding to them on time.</li></ul>You will also be required to perform:<ul><li>Customers follow-ups.</li><li>Follow-ups with carriers</li><li>Provide assistance and support to other staff members of the Communication Centre as directed by your manager.</li></ul>To be successful in this role you will have:<ul><li>A bubbly, friendly, outgoing, and professional personality.</li><li>Preferably the first language is English</li><li>Excellent communication skills &ndash; specifically inbound call.</li><li>Excellent organisational skills.</li><li>A strong customer focuses.</li><li>An ability to work in a close-knit team environment.</li><li>Ability to work in a fast-paced, pressured environment while remaining upbeat and positive.</li><li>Strong computer and administrative skills.</li><li>Ability to effectively handle customer queries and concerns in a positive manner.</li></ul>P&amp;S Logistics is your leading provider of local and nationwide vehicle transport and freight services, working alongside leading Australian carriers.<ul><li>Our buying power and industry knowledge not only makes us one of the most competitive in the market.</li><li>With over 10 years of experience, we understand the importance of quality service.</li><li>Join our amazing team of individuals who love putting people first and enjoy assisting customers with their inquires in a fast-paced environment.</li></ul>Job Types: Full-time, ContractPay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Service Representative - Early Morning Shift

Associated Technologies Pvt. Ltd.

Position SummaryWe are seeking an experienced and results-oriented Assistant Manager &ndash; Operations &amp; Maintenance (O&amp;M) to lead nationwide telecom site maintenance activities and ensure maximum network availability across telecom infrastructure projects. The ideal candidate will be responsible for managing preventive and corrective maintenance, supervising field teams, coordinating with customers and vendors, monitoring SLAs, and ensuring timely resolution of site issues while maintaining the highest standards of quality, safety, and operational excellence.The candidate should have strong technical expertise in telecom site infrastructure, power systems, field operations, and customer management, with the ability to manage multiple teams and projects across Pakistan.Key ResponsibilitiesOperations &amp; Maintenance Management<ul><li>Manage end-to-end Operations &amp; Maintenance (O&amp;M) activities for telecom infrastructure sites across Pakistan.</li><li>Ensure maximum site uptime and network availability by effectively managing preventive and corrective maintenance.</li><li>Monitor site health and ensure compliance with customer SLAs and operational KPIs.</li><li>Develop maintenance schedules and ensure timely execution of preventive maintenance activities.</li><li>Ensure rapid response to site alarms, emergency breakdowns, and critical network issues.</li></ul>Telecom Site Operations<ul><li>Supervise O&amp;M activities for BTS sites, Rooftop Sites, Greenfield Sites, IBS, and Site Sharing infrastructure.</li><li>Monitor telecom equipment, power systems, and site infrastructure to ensure continuous operations.</li><li>Ensure proper functioning of:</li><li>Commercial Power (CP)</li><li>Diesel Generators (DG)</li><li>Solar Power Systems</li><li>Rectifiers</li><li>Battery Banks</li><li>ATS Panels</li><li>Power Distribution Systems</li><li>Air Conditioning Systems</li><li>Tower Infrastructure</li><li>Coordinate equipment replacement, upgrades, and modernization activities.</li></ul>Team &amp; Workforce Management<ul><li>Lead, supervise, and mentor regional O&amp;M engineers, supervisors, technicians, and subcontractors.</li><li>Plan workforce deployment according to project requirements and maintenance schedules.</li><li>Monitor field team performance, productivity, and quality of work.</li><li>Conduct technical training sessions and ensure compliance with company procedures.</li></ul>Customer &amp; Vendor Management<ul><li>Serve as the primary point of contact for customers regarding O&amp;M activities.</li><li>Coordinate with telecom operators, tower companies, vendors, and subcontractors for service delivery.</li><li>Monitor vendor performance and ensure compliance with contractual obligations.</li><li>Conduct regular performance review meetings with field teams and service providers.</li></ul>Project Coordination<ul><li>Coordinate with Project, Civil, Electrical, RF, Transmission, and Commercial teams for smooth project execution.</li><li>Support new site rollouts, site acceptance, and operational handovers.</li><li>Ensure timely completion of customer punch points before final acceptance.</li></ul>Performance Monitoring &amp; Reporting<ul><li>Monitor operational KPIs including:</li><li>Site Uptime</li><li>SLA Compliance</li><li>MTTR (Mean Time to Repair)</li><li>Preventive Maintenance Compliance</li><li>Fault Resolution Time</li><li>Customer Complaints</li><li>Prepare daily, weekly, and monthly operational reports.</li><li>Analyze operational trends and recommend continuous improvement initiatives.</li></ul>Documentation &amp; Compliance<ul><li>Maintain maintenance records, service reports, PM checklists, asset records, and technical documentation.</li><li>Ensure compliance with customer standards, SOPs, and company policies.</li><li>Maintain audit-ready documentation for internal and external reviews.</li></ul>Health, Safety &amp; Quality<ul><li>Ensure compliance with HSE standards during all maintenance activities.</li><li>Conduct safety inspections and toolbox talks with field teams.</li><li>Promote a strong safety culture across all operational sites.</li><li>Ensure proper use of PPE and adherence to safety regulations.</li></ul>Required Skills &amp; Knowledge<ul><li>Strong knowledge of Telecom Infrastructure Operations &amp; Maintenance.</li><li>Hands-on experience with BTS site maintenance and telecom field operations.</li><li>Sound knowledge of:</li><li>Commercial Power (CP)</li><li>Diesel Generators (DG)</li><li>Solar Power Systems</li><li>Rectifiers</li><li>Battery Banks</li><li>ATS Panels</li><li>Power Distribution Systems</li><li>Air Conditioning Systems</li><li>Tower Infrastructure</li><li>Experience managing nationwide field teams and subcontractors.</li><li>Strong understanding of telecom O&amp;M KPIs, SLAs, and customer requirements.</li><li>Knowledge of preventive and corrective maintenance planning.</li><li>Experience with telecom operators and infrastructure providers.</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint).</li><li>ERP or Maintenance Management System experience will be an added advantage.</li></ul>Qualification<ul><li>Bachelor's Degree in Electrical Engineering, Electronics Engineering, Telecommunications Engineering, or a related engineering discipline.</li><li>OR</li><li>DAE (Electrical/Electronics/Telecom) with extensive relevant experience.Experience</li><li>5&ndash;8 years of relevant experience in Telecom Infrastructure Operations &amp; Maintenance.</li><li>Experience working with telecom operators, tower companies, managed service providers, or telecom infrastructure contractors.</li><li>Experience in nationwide O&amp;M project management will be highly preferred.</li></ul>Behavioral Competencies<ul><li>Strong leadership and team management skills.</li><li>Excellent technical troubleshooting abilities.</li><li>Strong planning and organizational skills.</li><li>Customer-focused mindset with excellent stakeholder management abilities.</li><li>Ability to work under pressure and manage multiple priorities.</li><li>Strong analytical and decision-making capabilities.</li><li>Excellent communication and reporting skills.</li><li>Willingness to travel extensively across Pakistan.</li></ul>Reporting ToOperations Manager / Head of OperationsBenefits<ul><li>Market Competitive Salary</li><li>Medical Coverage (OPD &amp; IPD)</li><li>Annual Performance Bonus</li><li>Paid Leaves</li><li>EOBI / Provident Fund (As per Company Policy)</li><li>Professional Training &amp; Development</li><li>Career Growth Opportunities</li><li>Dynamic and Professional Working Environment</li></ul>Pay: Rs100,000.00 - Rs140,000.00 per monthWork Location: In person

Assistant Manager O&M

brightwheel

<div>Our Mission and Opportunity
Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.
Our Team
Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.
Who you are
You are a SaaS sales leader with deep SDR management experience and 2&ndash;4 years managing managers under your belt. You're ready to be a senior sales leader's second-in-command &mdash; strategic enough to absorb leadership priorities, operational enough to translate them into SMART goals and execution plans, and accountable enough to make sure things actually get finished. You can step into your leader's shoes when needed and represent the team credibly to senior leadership.
You own direct relationships with your managers &mdash; you run their 1:1s, calibrate their coaching, and build the accountability loops that make sure changes land across every rep on every pod. You lead with data, but you don't hide behind it; you spend real time on the floor, listen to calls, and pressure-test the pitch. You're comfortable rolling strategic initiatives out across a large manager/rep org and driving them to completion, not just to launch.
You're at home in a fast-moving startup environment, you operate with a bias for action, and you're passionate about making the impact of high-quality education for every child.
What you'll do<ul><li>
Be the Second-in-Command: Serve as the second-in-command to the Sales Director Pakistan; own day-to-day execution while your leader stays focused on strategy. Step in for the Sales Director when needed &mdash; in leadership forums, US partner conversations, and tough team moments.</li><li>
Own Direct Manager Relationships: Run direct 1:1s with 3+ frontline Sales Managers; set expectations, calibrate their coaching, build their development plans, and hold them to a clear performance bar. Do not rely on shared or skip-level rhythms to develop your managers.</li><li>
Translate Strategy into Execution: Absorb leadership priorities and convert them into SMART goals, structured cadences, and accountability loops that land across the full manager/rep org of 25&ndash;30 SDRs. Roll strategic initiatives out across the team and drive them to completion.</li><li>
Run the Operating Engine: Run a tight operating cadence &mdash; weekly pipeline reviews, monthly performance reviews, QBRs, ramp plans, attrition tracking, and forecasting. Use SFDC and conversation intelligence (Gong) as the basis for coaching, staffing, and forecasting calls.</li><li>
Develop the Next Layer of Leaders: Coach managers on coaching; develop a manager bench from high-performing ICs; create the structured development pathways that make Islamabad a place where sales leaders grow.</li><li>
Partner Cross-Functionally: Collaborate with our Go-To-Market (GTM), Operations, and Enablement teams &mdash; and with US-based sales leadership &mdash; to improve lead flow, inform GTM strategy, and ensure the Islamabad team is equipped to win in the US market.</li><li>
Champion brightwheel Values: Lead by example across key leadership principles &mdash; Take Ownership, Think Critically, Move Fast, Deliver Value for Customers, and Get Better Every Day.</li></ul>
What you've done<ul><li>
Manager-of-Managers Experience in SaaS: 2&ndash;4 years managing managers in a SaaS sales environment &mdash; required, not preferred. You've owned the development of frontline managers, not just reps, and you can name the managers you've grown to next-level scope.</li><li>
SDR Leadership Background: You've specifically led an SDR motion at scale &mdash; not just AE or full-cycle teams. You understand the unique dynamics of a high-volume SDR floor and what it takes to make it perform consistently.</li><li>
Second-in-Command Readiness: You've operated as a second-in-command (or you're clearly ready to). You can temporarily cover for a Sales Director &mdash; including in front of senior leadership &mdash; and you operate with the strategic context to make calls in their absence.</li><li>
Strategic Judgment + Operational Rigor: You translate strategy into SMART goals, cadences, and accountability loops. You drive things to completion &mdash; not just to launch &mdash; and you're disciplined about inspecting for follow-through. You're not just an executor and not just a strategist; you're the person who turns direction into reality.</li><li>
Owns Direct Manager 1:1s and Accountability Loops: You build direct relationships with your managers and run their 1:1s yourself. You set the expectations, build the structured development plans, and hold managers accountable to a clear bar.</li><li>
Data-Driven Operating Leader: Highly skilled in using data to inform coaching, staffing, and forecasting decisions. Deep fluency in SFDC and comfort with conversation intelligence tools (Gong or equivalent). You can defend a forecast and identify the specific levers to close any gap.</li><li>
Cross-Functional Communicator: Excellent at building trust, influencing across functions and across time zones, and creating alignment with US-based stakeholders. You can credibly represent the Pakistan team in front of senior US leadership.</li></ul>
Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel. All legitimate communications come from @mybrightwheel.com addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to security@mybrightwheel.com. Thank you for helping us keep our applicant community safe.</div>

Head of SDR Teams

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook
 
 
 
 Position Overview
 
 
 
 As a Field Dispatch Coordinator, you will ensure Zones work is performed efficiently &amp; accurately. You will provide consistency in customer deliverables by training &amp; onboarding technicians and engineers, assisting in the preparation of project manuals, performing pilot installations, quality assurance checks, and performing supervisory functions for the Field Services Team.
 
 
 
 What You Will Do As The Field Dispatch Coordinator
 
 
 
 Employees employed in the role of Field Dispatch Coordinator shall be required to apply their independent minds and demonstrate intellectual abilities in their decision-making.
 
 
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
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 Perform pilot installation for our customers to verify and validate the scope of services and installation scripts.
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 Work with the Project Management Office to prepare project manuals on each project for our technicians and engineers which will outline topics such as:
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 Contact information
 </li>
 <li>
 Escalation procedures
 </li>
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 Scope of services
 </li>
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 Installation scripts and processes
 </li>
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 Schedules and teams
 </li>
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 Locations and maps
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 Site completion checklists
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 Provide onboarding, training, and support for Field Technicians
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 Perform quality assurance checks and team assessments to ensure:
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 Performance of the complete scope of services as outlined in the SOW
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 Installation scripts and processes are completed, meeting client directed specifications
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 Be available for all escalations and questions as a dedicated technical support resource
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 Route and manage subcontractor work orders
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 Collect and validate appropriate deliverables upon completion for delivery to project manager
 
 
 </li>
 </ul>
 
 Education/Certification
 
 
 
 Bachelor&rsquo;s degree in IT/Business Administration or any other related field
 
 
 
 Required Experience
 
 
 
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 5+ years&rsquo; experience with PC systems, related peripherals, common software programs, and Operating Systems
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 Thorough understanding of the connectivity of devices to LAN and WAN
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 Candidates must possess the ability and willingness to adapt to working off-hours, weekends a without prior notification
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 Strong interpersonal and customer service skills
 </li>
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 Ability to communicate internally and externally on all levels and through all mediums.
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 Experience and success in working with various delivery organizations to achieve deliverables
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 Ability to effectively prioritize and execute tasks in a high-pressure environment
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 Ability to work and adapt to change in a fast-paced environment
 </li>
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 Excellent written and verbal communication skills
 </li>
 <li>
 Voice and Data cabling experience (Installation, termination, testing)
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
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 Experience with Service Desk and ITSM tool suite
 </li>
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 Concepts of networking fundamentals
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 FTMA operations and field dispatch coordination experience
 </li>
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 Experience with Service Now
 </li>
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 Resource supervisory experience
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Shift Timings: 07:00 P.M to 04:00 A.M (Pk time)
</div>

Field Dispatch Coordinator

Veevo Tech

Veevo Tech is a dynamic technology company delivering innovative solutions across various industry segments, including telecom, IoT, SaaS, cPaaS.VT have sub companies/brands ie VeevoNix, ChargeX, Keptua which are engaged in manufacturing of Green energy &amp; Luxury/decor products respectively.VT is looking for experienced &amp; passionate candidates to take care of marketing/promotional activities.Role DescriptionThis is a full-time on-site role for an Assistant Product Marketing Manager, based in Islamabad. The individual in this role will support the development and execution of go-to-market strategies, perform extensive market research, and assist in the management and promotion of products. The role also involves collaborating with cross-functional teams, supporting sales activities, and analyzing competitive trends to align product offerings with market needs.Job Description<ul><li>Take full ownership of the overall product marketing strategy for Veevo Tech &amp; its sub brands/companies ie ChargeX, Keptua etc ensuring alignment with business objectives, revenue goals, and long-term growth vision</li><li>Define and continuously refine clear product positioning, messaging frameworks, and unique value propositions for both platforms to differentiate them in competitive markets</li><li>Develop, execute, and optimize end-to-end go-to-market (GTM) strategies for new product launches, feature rollouts, and updates, ensuring maximum market impact and adoption</li><li>Plan, design, and manage integrated multi-channel marketing campaigns across digital platforms, social media, paid advertising, email marketing, and other relevant channels to drive awareness and conversions</li><li>Maintain a strong and consistent brand identity, tone of voice, and messaging across all communication touchpoints, ensuring brand coherence across Veevo Tech and ChargeX</li><li>Lead performance marketing initiatives with a strong focus on ROI, continuously analyzing campaign data, user behavior, and KPIs to optimize performance and improve results</li><li>Conduct ongoing market research, competitor benchmarking, and industry trend analysis to identify opportunities, threats, and strategic areas for growth</li><li>Translate complex product features, technical capabilities, and updates into clear, simple, and customer-centric marketing messages that resonate with target audiences</li><li>Work closely with product, engineering, sales, and leadership teams to ensure marketing strategies are fully aligned with product roadmaps and business priorities</li><li>Support the sales team by developing high-quality marketing collateral including presentations, pitch decks, product sheets, case studies, and communication materials</li><li>Lead, manage, and mentor the junior marketing team by providing structured guidance, clear direction, and continuous feedback to improve performance and accountability</li><li>Assign responsibilities, define KPIs, and regularly review outputs of team members to ensure timely delivery and high-quality execution of all marketing tasks</li><li>Foster a results-driven, collaborative, and performance-oriented marketing team culture focused on ownership, learning, and continuous improvement</li><li>Oversee end-to-end content strategy for websites, social media platforms, campaigns, blogs, and other brand communication channels to ensure relevance and engagement</li><li>Ensure timely planning and execution of all marketing initiatives while maintaining quality standards and measurable business impact</li><li>Monitor and evaluate campaign performance on a regular basis, preparing detailed reports and actionable insights for leadership review and decision-making</li><li>Manage multiple concurrent projects and priorities efficiently, ensuring smooth coordination between internal stakeholders and external partners</li><li>Drive continuous improvement in brand visibility, audience engagement, lead generation, and overall market presence for both Veevo Tech and ChargeX</li></ul>Qualifications<ul><li>Strong skills in Market Research and understanding customer needs and industry trends</li><li>At least 2-3 years of experience in Marketing management</li><li>Proficiency in creating and executing Go-to-Market Strategies</li><li>Familiarity with Product Management and lifecycle strategies</li><li>Proven expertise in Product Marketing, including market positioning and branding</li><li>Strong analytical and decision-making skills to interpret market data</li><li>Excellent communication and team collaboration skills</li><li>Relevant experience in technology or SaaS industries is a plus</li><li>Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field</li></ul>Pay &amp; Perks:Basic Pay + Reported Growth Bonus.Annual/Semi-annual Increments.Fuel Allowance (if applicable).Company maintained Postpaid Mobile connection ( If applicable)Health insurance planPaid Annual Leaves.Employee Old Age Benefit Contribution (EOBI)A healthy &amp; glass door open working environment.This is a full-time permanent contract-bound office-based Job &amp; the starting salary would be 80K-130K as per professional experiences + other allowances based, the location of the job is either at VT ISB Office - G12, Islamabad or at VT PSH Office - Uni Road, Peshawar.Veevo Tech is an equal opportunity employer and the first tech company which have introduced a 50/50 gender ratio, for ref: https://www.youtube.com/watch?v=u1HFAlKhZOQWe celebrate, support, and thrive on diversity be it of gender, race, caste, creed, color, religion, sex, national origin, or disability, we are committed to creating an inclusive environment for all employees.To know more about Veevo Tech, visit https://veevotech.comPay: Rs80,000.00 - Rs130,000.00 per monthWork Location: In person

Assistant Product Marketing Manager

Explore 54+ Customer support manager in Islamabad this August. Find roles across top companies and apply now to boost your career.