customer support representative

Trane Technologies

<div><div>Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane&reg; and Thermo King, sustainability is not just how we do business&mdash;it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
On-Site (5 days) 
At Trane Technologies&reg; we Challenge Possible. Our brands &ndash; including Trane&reg; and Thermo King&reg; - create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind. We boldly challenge what&rsquo;s possible for a sustainable world.
Job Summary：
Trane in Turkey is hiring a Credit Officer that will manage an Accounts Receivable portfolio for Trane Technologies operations in the Middle East &amp; Africa, including the related credit and collection activities in order to minimize credit risk while maximizing cash performance.
The role includes credit investigation &amp; assessment, credit hold management &amp; order release; collections follow up &amp; escalation; query &amp; dispute resolution; customer visits; escalation to collection agencies and legal counsel; liaison with finance &amp; reporting teams; compliance activities.
The portfolio is Trane Middle East &amp; Africa: sales from local offices across the region, including Turkey.
Responsibilities:<ul><li>
Gather necessary information for credit assessment and payment terms approval; support the regional manager with decisions about credit risk &amp; cash flow.</li><li>
Support in credit assessment of new and existing customers and approve credit limits in line with Limits of Authority assigned to the role.</li><li>
Provide information on credit checking and order holds and release on timely basis. Notify manager of significant issues impacting collection of outstanding receivables</li><li>
Responsible for the collection and the maintenance of account receivables: contact customers, follow up on payments and engage late payers to maximize collection efficiency.</li><li>
Follow &amp; optimize collection protocol for the portfolio: monthly statement of account, pre-calling record customer feedback, register promise to pay, follow up on tasks and broken promises, send dunning letters, arrange customer visits, escalate to manager and to commercial team, etc.</li><li>
Ensure funds are correctly applied to the relevant customer account and invoices; keep unapplied cash to the minimum. Support the cash application team as and when needed.</li><li>
Prepare reports as per monthly schedule and on ad hoc basis for the credit and financial functions</li><li>
Expedite resolution of customer disputes &amp; queries by linking with Sales/Order Management/Warranty as required.</li><li>
Informing management regarding effectiveness of strategies for various accounts.</li><li>
Promote a culture of continuous process improvement and collaborate actively internal stakeholders.</li><li>
Support the Credit Centre of Excellence for major credit reviews for all customers whenever required.</li><li>
Ensure compliance with Corporate and Local credit policies and other compliance requirements such as Trade Compliance, Sarbanes Oxley, etc.</li></ul>
Qualifications:<ul><li>
 University Degree in Business, Finance, Accounting or similar field.</li><li>
 2-year experience in Credit &amp; Collection or similar role</li><li>
Good understanding of commercial credit and collection practices and knowledge of financial analysis.</li><li>
Strong proficiency in Microsoft Excel &amp; Outlook</li><li>
Hands-on work experience in credit, preferably with an experience from a manufacturing background with good reconciliations skills.</li><li>
Good understanding of commercial credit and collection practices and significant knowledge of financial analysis.</li><li>
Experience of working on Letters of Credit.</li><li>
Good accounting background &amp; financial knowledge in order to drive account reconciliation during the customer visits, helping boost up collections.</li><li>
 Good ERP knowledge with excellent MS office skills</li><li>
Good communication (verbal/written) skills &amp; good negotiation skills - articulate &amp; confident enough to push back customers raising in genuine disputes.</li></ul>
We offer competitive compensation and comprehensive benefits and programs that help our employees thrive in both their professional and personal lives. We are proud of our winning culture which is inclusive and respectful at its core. We share passion for serving customers, caring for others, and boldly challenging what&rsquo;s possible for a sustainable world.
We are committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.</div></div>

Credit & Collection Officer

SIEGWERK

<div><div>Why Siegwerk?</div><div></div><div> 
Siegwerk is one of the world&rsquo;s leading suppliers of Printing Inks and sustainable packaging solutions. Right now, we are looking for a &quot; Senior Industrialization Engineer &quot; to join us in Istanbul Tuzla plant.</div><div></div><div> 
This is an outstanding opportunity to make your mark with a genuine global leader in its field. We can offer you significant flexibility and support in a company focused on making a positive impact on the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change.</div><div></div><div> 
Join us, let&rsquo;s Do it. With Heart. Join us, let&rsquo;s Do it. With Heart.</div><div></div> 
Our Benefits &ndash; What We Offer You?<ul><li>
Employer-Paid Private Pension Plan (BES) &ndash; Full employer contribution to support your long-term financial well-being.</li><li>
Additional Leave Days &ndash; Including birthday leave, moving day leave, and administrative leave to support work&ndash;life balance.</li><li>
Employee Well Being &amp; Support Programs &ndash; Offering psychological support for employees and their families, along with well‑being seminars to enhance overall mental and emotional health.</li><li>
Global Learning Platform &ndash; Siegwerk Learning Hub &ndash; Unlimited access to more than 20,000 online learning modules worldwide, plus Speexx language training.</li><li>
Social Benefits &ndash; Marriage allowance, child allowance, and an annual Ramadan market gift card.</li><li>
Corporate Benefits Platform &ndash; Exclusive discounts and special offers from partner brands.</li><li>
Multisport Card &ndash; Access to a wide network of gyms, studios, and wellness facilities at a discounted rate.</li></ul><div></div> 
Your Tasks &ndash; What You can expect as Senior Industrialization Engineer?<ul><li>
Act as the central and accountable contact person for all industrialization and scale‑up activities from laboratory to full‑scale production.
</li><li>Serve as the main technical interface for Supply Chain Management (SCM) regarding non‑conforming or rejected batches, root‑cause investigations, and corrective actions.
</li><li>Lead and support cost‑saving initiatives, process optimization measures, and Continuous Improvement Projects (CIP) in collaboration with SCM and Operations.
</li><li>Test, validate, and assess new formulations and process concepts using laboratory‑scale grinding and dispersing equipment.
</li><li>Industrialize and implement new formulations and processes on the shop floor together with SCM Process Engineers.
</li><li>Plan, execute, and closely monitor scale‑up trials and first industrial batches to ensure stable, reproducible, and efficient production.
</li><li>Provide technical support to Technical Development (TD) to ensure smooth transfer of innovations into manufacturing.
</li><li>Support Quality Control (QC) in defining and aligning specifications that meet customer and regulatory requirements while remaining realistic and achievable in production.
</li><li>Contribute to process standardization, documentation, and knowledge transfer across sites where applicable.
</li><li>Actively promote Siegwerk&rsquo;s standards for safety, sustainability, quality, and operational excellence in all activities.</li></ul><div></div> 
Your Profile &ndash; What do You bring as Senior Industrialization Engineer?<ul><li>
University degree in Chemistry or Chemical Engineering
</li><li>Professional experience in manufacturing within the coatings, inks, or related process industries (strongly preferred)
</li><li>Solid expertise in grinding and dispersing processes, ideally with hands‑on experience in industrial‑scale production environments
</li><li>Good understanding of plant equipment, production technologies, and manufacturing process flows
</li><li>Proven laboratory experience and confidence in bridging lab‑scale development with industrial reality
</li><li>Strong analytical and problem‑solving mindset with the ability to work independently in a fast‑paced environment
</li><li>A collaborative, hands‑on, and results‑oriented personality with excellent communication skills
</li><li>High level of flexibility, resilience, and ownership mentality
</li><li>Proficiency in spoken and written English; additional languages are an advantage</li></ul><div></div> 
Are you interested?
To apply for this position please use Talent@SW.</div>

Senior Industrialization Engineer

Avesoro

<div>
 
 
 About Us
 
 
 
 
 
 
 Avesoro is a leading gold mining company operating in West Africa, dedicated to operational excellence, safety, and responsible mining practices. We are seeking an Environmental Supervisor to support environmental compliance, monitoring, and sustainability activities at the New Liberty Gold Mine.
 
 
 
 
 
 This position will play an active role in environmental monitoring, waste management, water treatment operations, environmental reporting, and Environmental Management System (EMS) implementation while ensuring compliance with company standards and international best practices.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Analyse and validate environmental monitoring data received from field activities and laboratory results, ensuring quality control and data integrity,
 </li>
 <li>
 Maintain and update the developed monitoring database and generates the compliance graphs for environmental reporting,
 </li>
 <li>
 Ensure calibration and proper functioning of monitoring equipment,
 </li>
 <li>
 Oversee site-wide management of domestic and hazardous waste, including on-site handling and off-site disposal in compliance with regulations,
 </li>
 <li>
 Prepare the daily program and assignments for environmental team employees and coordinates the program with team officers,
 </li>
 <li>
 Oversee the operation and performance of the mine site water treatment plant ensuring compliance with applicable standards,
 </li>
 <li>
 Conduct environmental inspections, prepare reports, and track corrective actions to closure,
 </li>
 <li>
 Track and ensure compliance with all project-related government permits,
 </li>
 <li>
 Support Environmental Management System (EMS) implementation, environmental training, and reclamation planning and tracking,
 </li>
 <li>
 Support environmental management system implementation at nearby exploration sites,
 </li>
 <li>
 Support environmental permitting processes for new projects and project modifications,
 </li>
 <li>
 Ensure all environmental activities are conducted in line with company standards and international best practices,
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 
 Education:
 
 Bachelor&rsquo;s degree in Environmental Engineering.
 
 
 
 
 
 
 Experience:
 
 A minimum 5 years of relevant working experience preferably in mining industry.
 
 
 
 
 
 
 Technical Skills:
 
 Hands-on experience in EMS implementation, waste management, water treatment operations, environmental monitoring, and rehabilitation is preferred. Experience on GIS software (ArcGIS, Civil 3D, QGIS, MapInfo etc.) is a preference.
 
 
 
 
 
 
 Soft Skills:
 
 Strong communication skills in English, both written and verbal.
 
 
 
 
 
 
 Additional Requirements:
 
 Valid driver&rsquo;s license and clean driving record and the military service should be served for male candidates.
 
 
 
 
</div>

Environmental Supervisor (Located in Liberia)

FedEx

<div>
 We have an exciting opportunity for you to join our team of Couriers.
 
 
 
 Who We Are
 
 
 
 FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone&rsquo;s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.
 
 
 
 What You Will Be Doing
 
 
 
 <ul>
 <li>
 Representing FedEx in front of our customers, courteously picking up and delivering their packages
 </li>
 <li>
 Driving vehicles in FedEx fleet on defined routes in various postcodes, making sure customers&rsquo; packages get to the right place, on time
 </li>
 <li>
 Making sure vehicles are always operated safely and legally
 </li>
 <li>
 Following all FedEx Health and Safety and other company policies and procedures
 
 
 </li>
 </ul>
 
 What Do You Bring With You
 
 
 
 <ul>
 <li>
 Be a reliable team player
 </li>
 <li>
 Be energetic and enthusiastic
 </li>
 <li>
 Have a strong customer focus
 </li>
 <li>
 Have good communication skills
 </li>
 <li>
 Have an eye for detail to make sure paperwork is correct
 </li>
 <li>
 Holding a valid driving license for type of vehicle assigned is essential and held for 2+ years would be an advantage.
 </li>
 <li>
 Adaptability to external driving conditions and circumstances is required
 </li>
 <li>
 Commercial driving experience would be an advantage
 </li>
 <li>
 Basic geographical knowledge
 
 
 </li>
 </ul>
 
 What Do We Offer
 
 
 
 <ul>
 <li>
 Attractive compensation package
 </li>
 <li>
 Training to get you started and on-the-job learning opportunities
 </li>
 <li>
 Extensive learning resources to further develop your skills and knowledge
 </li>
 <li>
 Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
 </li>
 <li>
 Employee Assistance Program for you and your family in difficult life situations
 </li>
 <li>
 Employee reduced-rate shipping
 </li>
 <li>
 Great career opportunities
 </li>
 <li>
 FedEx is one of the worlds most admired companies and trusted brands year after year
 
 
 </li>
 </ul>
 Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we&rsquo;re ready to invest in your development. Join FedEx.
 
 
 FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
 
 
 Our Company
 
 
 FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World&rsquo;s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
 
 
 Our Philosophy
 
 
 The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
 
 
 Our Culture
 
 
 Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970&rsquo;s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today&rsquo;s global marketplace.
</div>

Courier - IGA

Ferring Pharmaceuticals, Inc.

<div><h2 class="jobSectionHeader">Job Description:</h2>
Regulatory and Quality Manager
Location: Istanbul, Turkey 
Department: Regulatory Affairs &amp; Quality Assurance
About the Role
We are looking for a Regulatory and Quality Manager to ensure end-to-end regulatory compliance across the product lifecycle, while acting as a key interface between regulatory requirements and business operations. This role requires a licensed pharmacist with strong knowledge of Regulatory and Quality frameworks and the ability to work across multiple functional areas including quality, supply chain, and commercial operations.<div></div>
Key Responsibilities
Regulatory Affairs &amp; Product Lifecycle<ul><li>
Lead regulatory planning in alignment with departmental priorities</li><li>
Manage new product registrations, variations, renewals, and lifecycle maintenance of all marketed products</li><li>
Ensure full compliance of product licenses, certifications, and regulatory filings in accordance with local regulations</li><li>
Maintain accurate and timely regulatory data within global systems</li></ul>
Health Authority &amp; External Relations<ul><li>
Manage regulatory inspections and ensure continuous inspection readiness</li><li>
Maintain strong professional relationships with relevant authorities and external stakeholders</li></ul>
Compliance &amp; Cross-Functional Operations<ul><li>
Monitor regulatory changes and assess business impact across functions</li><li>
Ensure compliance with local requirements in areas including product quality, distribution, and pricing governance</li><li>
Support GDP-compliant processes related to product handling and supply chain interfaces</li><li>
Provide regulatory input for pricing, reimbursement submissions, tenders, and market access documentation</li></ul>
Quality &amp; Business Support<ul><li>
Collaborate with Quality and Supply Chain teams to ensure compliance across product flow and documentation processes</li><li>
Support warehouse and distribution compliance requirements in alignment with regulatory standards</li><li>
Review promotional and non-promotional materials in accordance with local and global regulations</li></ul><div></div>
Qualifications<ul><li>University degree in Pharmacy (mandatory)</li><li>Licensed Responsible Pharmacist eligibility in accordance with local regulations</li><li>Minimum 10 years of experience in Regulatory Affairs and Quality within the pharmaceutical industry</li><li>Strong understanding of product lifecycle management and regulatory compliance</li><li>Exposure to quality systems, supply chain, or pricing frameworks is a strong advantage</li><li>Ability to work cross-functionally and manage multiple priorities</li><li>Strong communication skills in English</li></ul><h2 class="jobSectionHeader">
Location:</h2>
Ferring Turkey</div>

Regulatory and Quality Manager

Arup

<div></div><div><div><div><div><div><div>Urban Design
 </div></div></div><div></div><div>Europe Region
 </div><div></div><div>IST00002E</div></div><div><div> 
</div></div></div><div>Senior Urban Planner
Istanbul, T&uuml;rkiye 
Shape a future with purpose at Arup in Istanbul.
We guide, plan and design the future of the built environment. We are a global consultancy with extensive technical and advisory expertise. 
Arup&rsquo;s purpose, shared values and collaborative approach has set us apart for over 80 years, guiding how we shape a better world.
We bring together designers, planners, engineers and specialists to deliver integrated, sustainable solutions across the built environment. Our urban design and masterplanning team work at every scale &mdash; from neighbourhood frameworks to city-wide strategies &mdash; creating places that are purposeful, equitable, and beautiful 
The Opportunity 
Our masterplanning team in T&uuml;rkiye is growing to respond to exciting market opportunities across the region. We are looking for a Senior Urban Designer to play a central role in building this capability &mdash; helping us win, lead, and deliver high-quality urban design and masterplanning commissions.
You will be instrumental in establishing design leadership, strengthening client relationships, and delivering projects that shape cities and communities. 
As a Senior Urban Planner at Arup, you will:<ul><li> 
Take ownership of project concept design &mdash; independently leading masterplanning projects from initial concept through subsequent stages, directing and reviewing outputs at each milestone.</li><li>
Establish yourself as the design lead &mdash; undertaking urban design tasks, coordinating with multidisciplinary teams, and ensuring design quality and coherence across all project deliverables.</li><li>
Build client confidence and team capability &mdash; actively engaging with clients, presenting work with clarity and influence, and mentoring team members to elevate the team's overall design standards.</li></ul> 
Does this role inspire you? 
We're looking for someone who is passionate about working in multidisciplinary teams alongside engineers, architects, and other built-environment specialists. We also value:<ul><li> 
Master's degree (or equivalent) in Architecture, Urban Design, or Urban Planning.</li><li>
Significant professional experience in urban design and masterplanning &mdash; typically 10+ years.</li><li>
Proven ability to manage and lead a project team of typically 5&ndash;10 people, taking full responsibility for the delivery of project outputs to programme, budget, and quality expectations.</li><li>
Strong visual and verbal communication skills, with demonstrated ability to convey design intent through a variety of techniques &mdash; diagrams, sketches, 3D models, drawings, and presentations.</li><li>
Experience engaging directly with clients and key stakeholders across both public and private sectors, with the ability to influence and build trust.</li><li>
Strong professional proficiency in English and Turkish (written and spoken)</li></ul> 
Why Arup? 
At Arup, we believe in rewarding our members for their contributions to our shared success. As a trust-owned company, we have the freedom to pursue meaningful work that aligns with our purpose and values. We also offer a unique profit share program, allowing our members to share in the results of our collective efforts. 
Benefits that work for you:<ul><li> 
Professional Growth &amp; Development: Benefit from continuous learning opportunities, training programs, and mentorship to enhance your skills and advance your career at Arup.</li><li>
Global Opportunities: Collaborate with colleagues worldwide and explore potential short-term or long-term assignments at other Arup offices and project locations.</li><li>
Financial Well-being &amp; Ownership: Receive a competitive salary and benefits package and share in Arup's success through our global profit-sharing programme.</li><li>
Flexible working: Working from home up to 3 days a week and up to 20 days a year from another country.</li></ul> 
At Arup, you belong to an extraordinary collective where individuality is encouraged. Our strength comes from how we respect, share, and connect our diverse experiences, perspectives, and ideas. You'll have the opportunity to do socially useful work that has meaning &ndash; to Arup, to your career, and to the clients and communities we serve. 
We are proud to be an equal opportunity employer and are committed to building a workplace that reflects the rich diversity of the world around us. We actively promote a culture of inclusion where everyone feels welcome, respected, and valued. 
We welcome applications from talented individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, disability, ethnicity, religion, sexual orientation, or any other protected characteristic. We are committed to making our recruitment process and workplaces accessible. If you need any assistance or adjustments, please visit our Candidate Support page for contact information and assistance. We're happy to help. 
Do you want to join us in shaping a better world? 
Apply &ndash; Click &lsquo;&rsquo;</div></div><div></div>

Senior Urban Planner