müşteri temsilcisi

account manager sales

customer service coordinator Jobs in Istanbul

customer service coordinator

customer services specialist Jobs in Istanbul

customer services specialist

electrical - sales support staff Jobs in Istanbul

electrical - sales support staff

customer support representative

KiKxxl

<div><div><p>Vollzeit</p>
<p>Istanbul</p>
</div><div><p>KiKxxl geh&ouml;rt mit 3.333 Mitarbeiter:innen an 11 Standorten in Deutschland, der T&uuml;rkei, Griechenland und im Kosovo zu den f&uuml;hrenden Call Center Dienstleistern am Markt.
<br>
<br>
Bei KiKxxl arbeitest Du in einem Team aus 36 Nationen mit unterschiedlichen Weltanschauungen. Du startest mit einer ausf&uuml;hrlichen, bezahlten Schulung in Deinen neuen Job und begeisterst unsere Kunden im Bestandskunden-Vertrieb mit Deiner Pers&ouml;nlichkeit und unseren Top-Produkten.
<br>
<br>
Was hast Du davon? Du profitierst beim &bdquo;Besten Arbeitgeber 2025&ldquo; von einem &uuml;berdurchschnittlichen Gehalt (ausgezahlt in Euro) und attraktiven Bonus- und Pr&auml;mienmodellen. Dich erwarten ansprechende Benefits und berufliche Perspektiven in einem wachstumsstarken, inhabergef&uuml;hrten Unternehmen.
<br>
<br>
Wir freuen uns auf eine langfristige Zusammenarbeit mit Dir.</p>
</div><div><h2 class="jobSectionHeader"><b>Deine Aufgaben
</b></h2><div><ul><li>Du f&uuml;hrst beratende und informative Verkaufsgespr&auml;che</li>
<li>Als Customer Service Agent analysierst Du den Kunden-Bedarf und informierst zu passenden Produkten</li>
<li>Du sorgst f&uuml;r hohe Kundenzufriedenheit durch Sicherstellung hoher Qualit&auml;tsanspr&uuml;che im Kundenkontakt</li>
</ul></div></div><div><h2 class="jobSectionHeader"><b>Dein Profil
</b></h2><div><ul><li>Du bist souver&auml;n und schlagfertig im Umgang mit Menschen und hast eine gute sprachliche Ausdruckweise im Kundenkontakt (Deutsch auf Niveau &quot;Muttersprache&quot;)</li>
<li>Du hast einen hohen qualitiativen Anspruch an Dich und Deine vertriebliche Ausrichtung</li>
<li>Du hast Grundkenntnisse im Umgang mit dem PC</li>
<li>Du verf&uuml;gst &uuml;ber ein &quot;sauberes&quot; polizeiliches F&uuml;hrungszeugnis</li>
<li>Du bist erfahrener Call Center Agent:in oder ambitionierter Quereinsteiger / ambitionierte Quereinsteigerin (auch ohne Ausbildung / ungelernt) oder du hast eine Ausbildung z.B. als Kaufmann / Kauffrau f&uuml;r B&uuml;rokommunikation, Rechtsanwalts- und Notar- Gehilfe (m/w/d), Versicherungskaufmann (m/w/d), Automobilkaufmann (m/w/d), Einzelhandelskaufmann (m/w/d), Kaufmann oder Kauffrau, Sachbearbeiter (m/w/d), B&uuml;ro Angestellter (m/w/d) oder eine vergleichbare Ausbildung im kaufm&auml;nnischen oder handwerklichen Bereich, ideal f&uuml;r Berufsanf&auml;nger</li>
</ul></div></div><div><h2 class="jobSectionHeader"><b>Wir bieten Dir attraktive Rahmenbedingungen
</b></h2><div><ul><li>Sehr attraktive Verdienstm&ouml;glichkeiten</li>
<li>Seri&ouml;se Kampagnen und Projekte, zu unseren Projektpartnern geh&ouml;ren die gr&ouml;&szlig;ten Telefon-Konzerne Deutschlands und andere DAX-Unternehmen</li>
<li>Ein tolles Arbeitsklima in einem Top-Team #DieBestenKollegenDerStadt</li>
<li>Perspektiven im Kundenservice und F&uuml;hrungskr&auml;fte-Entwicklung auch f&uuml;r Quereinsteiger</li>
<li>Einen verantwortungsvollen Umgang mit Kolleg:innen und Ressourcen in einem inhabergef&uuml;hrten Unternehmen</li>
<li>Einen verl&auml;sslichen &amp; krisensicheren Arbeitsplatz</li>
<li>private Krankenversicherung</li>
</ul><b>Als Kundenberater:in</b> in Sales-Projekten profitierst Du von attraktiven Benefits, wie<br>
<br>
<ul><li>Gro&szlig;e Firmenfeiern und Teamevents</li>
<li>Div. Incentiveprogramme f&uuml;r alle Call-Center Mitarbeiter*innen</li>
</ul><p>KiKxxl tritt f&uuml;r ein wertsch&auml;tzendes und vorurteilsfreies Arbeitsumfeld ein, das Talente auf Grund ihrer Leistungen sch&auml;tzt &ndash; unabh&auml;ngig von Alter, ethnischer Herkunft und Nationalit&auml;t, Geschlecht und geschlechtlicher Identit&auml;t, k&ouml;rperlichen und geistigen F&auml;higkeiten, Religion und Weltanschauung, sexueller Orientierung und sozialer Herkunft. Die Anerkennung und die F&ouml;rderung vielf&auml;ltiger Potenziale schaffen wirtschaftliche Vorteile f&uuml;r unsere Organisation.</p></div></div></div>

Call Center Agent (m/w/d) an Standorten in der Türkei

Mitarbeiter Kundenbetreuung (m/w/d) Deutsch

Customer Service Agent (m/w/d) in deutscher Sprache in Istanbul

Serviceberater / Call Center - Deutsch (m/w/d) (1.300,- Euro / Monat + Provision)

Quereinsteiger telefonischer Kundenservice (m/w/d) (1.300,- Euro / Monat)

Eaton

<div><div><div><div><h2 class="jobSectionHeader"><b>What you&rsquo;ll do:</b></h2></div><div></div><div><div><p><br>
Do you want to work for a global company where promoting gender equality is central to our vision of creating a truly diverse and inclusive business? Where everyone matters, and everyone belongs. More from us : https://www.youtube.com/watch?v=JzZfovyFZcY<br>
<br>
Eaton's Services team is accelerating the advancement of its service offerings and scaling plans to implement software solutions for customers worldwide.<br>
The Sales Support Representative (German speaker) is primarily responsible for supporting the sales of assigned services to grow revenue and enhance customer satisfaction. This role aims to improve customer satisfaction and revenue growth by effectively managing sales leads and opportunities, and building strong relationships with customers and partners. By serving as an escalation point and collaborating with various teams, the Service Sales Support Representative ensures timely and effective customer service, optimizes the install base, and drives continuous improvement in sales processes.</p><p>
Additionally, this position involves providing product and service selection assistance to customers, end users, field sales, IT channels, distributors, and resellers within the designated territory. The representative will develop product-related awareness and knowledge for both internal and external customers, and represent the company to customers. Partnering with field sales, the representative will support and influence designated sales goals.</p><p><b><br>
Main Responsibilities:</b></p><ul><li>Promote and sell distributed services and products via phone or e-mail; educating customers on the impact the product has on their business thus offering product related services or product replacement to customers</li><li>Responsible for generating and following up service quotations sent to our customers</li><li>Proactively act to understand and solve customer needs and identify solutions to non-standard tasks/queries</li><li>Provide good follow up on ongoing quotes until receiving Purchase Order from customer</li><li>Proactively contacting customers based on generated Leads to increase service revenue of Eaton</li><li>Gain deep understating on the distributed product portfolio and related services with the clear understanding of the impact it has on the customer thus maximising sales potentials</li><li>Establish professional and best practice contacts with the customers</li><li>Constant co-operation with sales, finance and product departments in order to acquire and maintain an extensive knowledge of the internal workings of these departments and their processes. Work in collaboration with the technical sales support and marketing</li><li>Instigates regular meetings with sales and channel managers in order to establish and verify the forecast and work progress</li><li>They have a sales target to start to take direct ownership of some accounts (i.e. contract renewals, less technical sales, etc)</li><li>Able to detect and escalate problem or error with data that he/she is responsible for</li><li>Service maintenance contract management and upsell focus to capture new business opportunities</li></ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications:</b></h2>
</div><div><ul><li>Bachelor&rsquo;s degree (BS/BA) from an accredited institution or equivalent professional degree</li><li>Minimum 2 years of sales experience preferably on electrical/IT/telecommunications</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Skills:</b></h2></div><div><p><br>
</p><div><ul><li>Languages: German (B2&ndash;C1) and English (fluent) <b>required</b>; additional European languages are an advantage</li><li>
Strong understanding of software applications and customization capabilities</li><li>
Technical sales aptitude and analytical skills</li><li>
Market, industry, channel, and competitive knowledge</li><li>
Knowledge of export business rules (as required)</li><li>
Negotiation and consultative selling skills</li><li>
Excellent written and verbal communication and interpersonal skills</li><li>
Ability to build and maintain positive customer relationships through active listening and timely issue resolution</li><li>
Strong business acumen and ability to navigate corporate and channel structures</li><li>
Teamwork, networking, and continuous learning mindset</li><li>
Adaptability and ability to drive change and process improvements</li><li>
Ability to build and manage a sales funnel using CRM tools with accurate reporting<p><b><br>
What we offer:</b><br>
Competitive compensation and benefits package<br>
Challenging projects in dynamic collaborative team<br>
Flexible working solutions (home office.) are implemented across different EMEA locations, check out with the site HR what type of flexible working solution is available for this role.<br>
We make your aspirations matter &ndash; Eaton encourages internal promotion, whenever possible and we make your growth matter - We invest in our employees for the long term &ndash; not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University<br>
We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people&rsquo;s lives and the environment through power management technologies.</p><p>
 #LI-SO1</p></li></ul></div></div></div></div></div>

Service Sales Representative (German speaker)

<div><div><div><div><h2 class="jobSectionHeader"><b>What you&rsquo;ll do:</b></h2>
</div><div><p>
Do you want to work for a global company where promoting gender equality is central to our vision of creating a truly diverse and inclusive business? Where everyone matters, and everyone belongs. More from us : https://www.youtube.com/watch?v=JzZfovyFZcY<br>
<br>
Eaton's Services team is accelerating the advancement of its service offerings and scaling plans to implement software solutions for customers worldwide.<br>
The <b>Sales Support Representative (Dutch or French speaker)</b> is primarily responsible for supporting the sales of assigned services to grow revenue and enhance customer satisfaction. This role aims to improve customer satisfaction and revenue growth by effectively managing sales leads and opportunities, and building strong relationships with customers and partners. By serving as an escalation point and collaborating with various teams, the Service Sales Support Representative ensures timely and effective customer service, optimizes the install base, and drives continuous improvement in sales processes.</p><p>
Additionally, this position involves providing product and service selection assistance to customers, end users, field sales, IT channels, distributors, and resellers within the designated territory. The representative will develop product-related awareness and knowledge for both internal and external customers, and represent the company to customers. Partnering with field sales, the representative will support and influence designated sales goals.</p><p><b><br>
Main Responsibilities:</b></p><ul><li>Promote and sell distributed services and products via phone or e-mail; educating customers on the impact the product has on their business thus offering product related services or product replacement to customers</li><li>Responsible for generating and following up service quotations sent to our customers</li><li>Proactively act to understand and solve customer needs and identify solutions to non-standard tasks/queries</li><li>Provide good follow up on ongoing quotes until receiving Purchase Order from customer</li><li>Proactively contacting customers based on generated Leads to increase service revenue of Eaton</li><li>Gain deep understating on the distributed product portfolio and related services with the clear understanding of the impact it has on the customer thus maximising sales potentials</li><li>Establish professional and best practice contacts with the customers</li><li>Constant co-operation with sales, finance and product departments in order to acquire and maintain an extensive knowledge of the internal workings of these departments and their processes. Work in collaboration with the technical sales support and marketing</li><li>Instigates regular meetings with sales and channel managers in order to establish and verify the forecast and work progress</li><li>They have a sales target to start to take direct ownership of some accounts (i.e. contract renewals, less technical sales, etc)</li><li>Able to detect and escalate problem or error with data that he/she is responsible for</li><li>Service maintenance contract management and upsell focus to capture new business opportunities</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications:</b></h2>
</div><div><ul><li>Bachelor&rsquo;s degree (BS/BA) from an accredited institution or equivalent professional degree</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Skills:</b></h2>
</div><div><ul><li>Fluent level of <b>Dutch</b> or <b>French </b>language skills</li><li>
Sales or order management experience preferably on electrical/IT/telecommunications is a plus</li><li>
Technical sales aptitude and analytical skills</li><li>
Market, Industry, Channel and Competitive Knowledge.</li><li>
Salesforce knowledge is a plus</li><li>
Negotiation and consultative selling skills.</li><li>
Excellent Communication and Interpersonal Skills (Written and Verbal).</li><li>
Build and maintain positive customer relationships through active listening, prompt resolution of problems, and projecting a positive, professional attitude.</li><li>
Business Acumen and Navigation Skills (Corporate structure, Channel structure, etc.).</li><li>
Teamwork, networking and continuous learning skills.</li><li>
Adapting and driving change and process improvements.</li><li>
Ability to build and manage a sales funnel of opportunities using a CRM solution with relevant reporting<p><b><br>
What we offer:</b><br>
Competitive compensation and benefits package<br>
Challenging projects in dynamic collaborative team<br>
Flexible working solutions (home office.) are implemented across different EMEA locations, check out with the site HR what type of flexible working solution is available for this role.<br>
We make your aspirations matter &ndash; Eaton encourages internal promotion, whenever possible and we make your growth matter - We invest in our employees for the long term &ndash; not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University<br>
We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people&rsquo;s lives and the environment through power management technologies.</p><p>
 #LI-SO1</p></li></ul></div></div></div></div>

Sales Support Representative - Dutch or French Speaker

Explore 260+ Customer support representative in Istanbul this March. Find roles across top companies and apply now to boost your career.