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customer experience consultant Jobs in Istanbul

customer experience consultant

customer support representative

<div><p><b>Before you apply to a job, select your language preference from the options available at the top right of this page.</b></p><p></p><p>
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow&mdash;people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.</p><p></p><p><b>
Job Description:</b></p><p></p>
This position performs general office duties respective to the supported group, such as data manipulation, planning, package handling, shipping, auditing, inventory, customer support, operations support, etc. He/She performs other tasks as requested.<p><b><br>
Employee Type:</b></p><br>
Permanent<p><br>
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.</p></div><p></p>

Operational Support Employee

mb marketing

<p>We are a successful, progressive company in the field of financial sphere that is looking for the highly motivated customer support representatives with compliance skills.</p><p>No sales, no marketing tactics &ndash; support and care only.</p><p>We are primarily focused on over the phone, emails and chats assistance. All the tasks are performed in the CRM system, developed in the company according to company`s needs.</p><p>Our goal is to provide expert assistance to all clients we contact.</p><p>Benefits of working with us:</p><p>* Monthly bonus structure.</p><p>* Promotion goals. The company gives the option to the agents with the high working skills, to become part of the Management team, with additional benefits as medical insurance lunch and taxi compensation etc.</p><p>* Opportunities to develop social and personal interaction skills. Our team is multicultural thus we welcome communication with the native speakers from different parts of the world.</p><p>* No experience necessary. All the customer support agents before starting to work themselves, have the personal training with the Team Leader, who will give all the necessary information and will assist in case of any difficulty.</p><p>If you want to become a part of our fast-growing team, The requirements are:</p><p>* High Level spoken and written Language</p><p>* Computer literacy</p><p>* Must be 18 years old or older</p><p>The role details:</p><p>* Full time occupation (8 working hours, 1 hour lunch break and two 15 minutes breaks)</p><p>* Monday &ndash; Friday scheduled midday shifts. Overtime and weekend shifts are extra paid</p><p>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;</p><p>Maa&#351;: 40.000,00TRY - 45.000,00TRY ayl&#305;k</p>

CUSTOMER SUPPORT AGENT (SPANISH SPEAKER)

KiKxxl

<div><div><p>Vollzeit</p>
<p>Istanbul</p>
</div><div><p>KiKxxl geh&ouml;rt mit 3.333 Mitarbeiter:innen an 11 Standorten in Deutschland, der T&uuml;rkei, Griechenland und im Kosovo zu den f&uuml;hrenden Call Center Dienstleistern am Markt.
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Bei KiKxxl arbeitest Du in einem Team aus 36 Nationen mit unterschiedlichen Weltanschauungen. Du startest mit einer ausf&uuml;hrlichen, bezahlten Schulung in Deinen neuen Job und begeisterst unsere Kunden im Bestandskunden-Vertrieb mit Deiner Pers&ouml;nlichkeit und unseren Top-Produkten.
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Was hast Du davon? Du profitierst beim &bdquo;Besten Arbeitgeber 2025&ldquo; von einem &uuml;berdurchschnittlichen Gehalt (ausgezahlt in Euro) und attraktiven Bonus- und Pr&auml;mienmodellen. Dich erwarten ansprechende Benefits und berufliche Perspektiven in einem wachstumsstarken, inhabergef&uuml;hrten Unternehmen.
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Wir freuen uns auf eine langfristige Zusammenarbeit mit Dir.</p>
</div><div><h2 class="jobSectionHeader"><b>Deine Aufgaben
</b></h2><div><ul><li>Du f&uuml;hrst beratende und informative Verkaufsgespr&auml;che</li>
<li>Als Customer Service Agent analysierst Du den Kunden-Bedarf und informierst zu passenden Produkten</li>
<li>Du sorgst f&uuml;r hohe Kundenzufriedenheit durch Sicherstellung hoher Qualit&auml;tsanspr&uuml;che im Kundenkontakt</li>
</ul></div></div><div><h2 class="jobSectionHeader"><b>Dein Profil
</b></h2><div><ul><li>Du bist souver&auml;n und schlagfertig im Umgang mit Menschen und hast eine gute sprachliche Ausdruckweise im Kundenkontakt (Deutsch auf Niveau &quot;Muttersprache&quot;)</li>
<li>Du hast einen hohen qualitiativen Anspruch an Dich und Deine vertriebliche Ausrichtung</li>
<li>Du hast Grundkenntnisse im Umgang mit dem PC</li>
<li>Du verf&uuml;gst &uuml;ber ein &quot;sauberes&quot; polizeiliches F&uuml;hrungszeugnis</li>
<li>Du bist erfahrener Call Center Agent:in oder ambitionierter Quereinsteiger / ambitionierte Quereinsteigerin (auch ohne Ausbildung / ungelernt) oder du hast eine Ausbildung z.B. als Kaufmann / Kauffrau f&uuml;r B&uuml;rokommunikation, Rechtsanwalts- und Notar- Gehilfe (m/w/d), Versicherungskaufmann (m/w/d), Automobilkaufmann (m/w/d), Einzelhandelskaufmann (m/w/d), Kaufmann oder Kauffrau, Sachbearbeiter (m/w/d), B&uuml;ro Angestellter (m/w/d) oder eine vergleichbare Ausbildung im kaufm&auml;nnischen oder handwerklichen Bereich, ideal f&uuml;r Berufsanf&auml;nger</li>
</ul></div></div><div><h2 class="jobSectionHeader"><b>Wir bieten Dir attraktive Rahmenbedingungen
</b></h2><div><ul><li>Sehr attraktive Verdienstm&ouml;glichkeiten</li>
<li>Seri&ouml;se Kampagnen und Projekte, zu unseren Projektpartnern geh&ouml;ren die gr&ouml;&szlig;ten Telefon-Konzerne Deutschlands und andere DAX-Unternehmen</li>
<li>Ein tolles Arbeitsklima in einem Top-Team #DieBestenKollegenDerStadt</li>
<li>Perspektiven im Kundenservice und F&uuml;hrungskr&auml;fte-Entwicklung auch f&uuml;r Quereinsteiger</li>
<li>Einen verantwortungsvollen Umgang mit Kolleg:innen und Ressourcen in einem inhabergef&uuml;hrten Unternehmen</li>
<li>Einen verl&auml;sslichen &amp; krisensicheren Arbeitsplatz</li>
<li>private Krankenversicherung</li>
</ul><b>Als Kundenberater:in</b> in Sales-Projekten profitierst Du von attraktiven Benefits, wie<br>
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<ul><li>Gro&szlig;e Firmenfeiern und Teamevents</li>
<li>Div. Incentiveprogramme f&uuml;r alle Call-Center Mitarbeiter*innen</li>
</ul><p>KiKxxl tritt f&uuml;r ein wertsch&auml;tzendes und vorurteilsfreies Arbeitsumfeld ein, das Talente auf Grund ihrer Leistungen sch&auml;tzt &ndash; unabh&auml;ngig von Alter, ethnischer Herkunft und Nationalit&auml;t, Geschlecht und geschlechtlicher Identit&auml;t, k&ouml;rperlichen und geistigen F&auml;higkeiten, Religion und Weltanschauung, sexueller Orientierung und sozialer Herkunft. Die Anerkennung und die F&ouml;rderung vielf&auml;ltiger Potenziale schaffen wirtschaftliche Vorteile f&uuml;r unsere Organisation.</p></div></div></div>

Vertriebsprofi Call Center (m/w/d) Deutsch | Basisgehalt: 1.300,- Euro

Serviceberater / Call Center - Deutsch (m/w/d) (1.300,- Euro / Monat + Provision)

Quereinsteiger telefonischer Kundenservice (m/w/d) (1.300,- Euro / Monat)

Mitarbeiter Kundenbetreuung (m/w/d) Deutsch

Kuehne+Nagel

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  It's more than a job
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 When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
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 You always put the customer first. You will be a reliable partner for our customers and ensure the commercial success of Kuehne+Nagel and if you believe that you would add a value to Kuehne+Nagel sales team, apply!
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 Sea Logistics Sales Representative is responsible for generating new business opportunities with a clear focus on SME customers. They have a thorough, up to date and in-depth understanding of the trade-lane(s) in terms of the geography of the trade, and the service offerings, such as sailings, transit times, reliability, specific country documentation regulations, local standards, operational requirements, as well as the type of industry/goods/commodity traded on the particular routes. They spend most of the time in customer-facing activities, hunting for new business, and working hand in hand with the Customer Care Personnel (customer care tasks) on the same customers. Sea Logistics Sales Representative takes pricing decision in alignment with the Customer Care Manager, and following the Trade Management/Pricing recommendations.
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  How you create impact
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   Generating new business opportunities with a clear focus on SMEs.
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   Taking pricing decisions in alignment with the Customer Care Managers.
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   Preparing quotations using our online tools and submitting our proposals to customers.
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   Demonstrating superior Sea Logistics product and trade knowledge.
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   Delivering presentations about our main Sea Logistics products.
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   Monitoring competition by gathering current marketplace information on pricing and products.
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   Reporting customer complaints to the Customer Care Team.
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   Aligning with the Customer Care Team when onboarding new customers and providing robust and complete content in the Customer Promise/CCL handover form.
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   Using CoreLOG to maintain and update customer information.
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   Performing the related CRM tasks/activities. Regularly reviewing the customers&rsquo; portfolio with the CCL managers and Customer Care Team.
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   Closing customer deals.
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  What we would like you to bring
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   Minimum bachelor&rsquo;s degree.
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   Minimum 5 years of extensive track record of professional experience and success as field sales representative in the forwarding / logistics sector.
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   A reliable, trustworthy and serious demeanour.
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   Excellent negotiating and closure skills, ability to work on your own initiative and in a highly organized way.
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   A good knowledge of spoken and written English and native Turkish.
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   Very good computer skills, particularly MS Office.
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   A valid driving license and able to travel.
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  What's in it for you
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 At Kuehne+Nagel you are always part of a team, but still have control over how you arrange your own work and your own way of achieving success. Present your customers with the products and services of a company that is the global market leader in logistics in many sectors. In return we offer a wide range of continuing professional development opportunities.
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  Who we are
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 Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
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 As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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 We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
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Sea Logistics Sales Representative (Mersin)

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