access specialist 1

api support analyst i

billing specialist

call center analyst

community support specialist cst 3 Jobs in Chicago

community support specialist cst 3

customer support specialist

<div>
 At Bel, we are not just a company&mdash;we are a company on a Mission, built on 160 years of bold innovation, family values, and a commitment to social purpose. With beloved brands like Babybel&reg;, GoGo squeeZ&reg;, The Laughing Cow&reg;, and Boursin&reg;, our snacking solutions bring more than joy; they want to serve as a force for good. Our U.S. Mission? To help close the critical 80% nutrition gap by making it easier for Americans to eat more fruits, veggies, and dairy as part of their daily lives.
 
 
 
 The company has headquarters in Chicago and New York City and operates 4 manufacturing plants in Little Chute, WI; Brookings, SD; Traverse City, MI; and Nampa, ID.
 
 
 #IWorkForAllForGood
 
 
 
 
 Job Description Summary
 
 
 
 As a Customer Service Specialist, you will play a pivotal role in managing supply chain relationships with our Customers, ensuring seamless order management, prompt resolution of issues, timely deliveries, and accurate invoicing. You will foster strong relationships with both internal and external stakeholders, leveraging your expertise to identify order trends and drive process efficiencies for our Customers and Bel Brands. Your responsibilities will also include navigating various software platforms to process customer orders and providing comprehensive support to our Sales Partners. If you are committed to delivering exceptional service and excel in a dynamic, customer-focused environment, we encourage you to apply.
 
 
 
 Essential Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Manage all supply chain communications and activities for assigned customers, overseeing purchase order processing and ensuring timely resolution of issues from order placement to delivery and invoicing.
 </li>
 <li>
 Establish and maintain effective working relationships with key internal and external stakeholders across functions.
 </li>
 <li>
 Utilize the SAP order management system to oversee customer accounts and ensure compliance with all requirements.
 </li>
 <li>
 Analyze order trends and patterns to identify opportunities for process improvement and enhanced customer efficiency.
 </li>
 <li>
 Process a variety of customer orders, including imports, sample requests, donations, and returns.
 </li>
 <li>
 Provide support to Regional Sales Managers, including managing sample requests, product availability inquiries, customer documentation, and delivery status updates.
 </li>
 <li>
 Collaborate with Commercial Master Data and Sales teams to maintain accurate customer information in SAP.
 </li>
 <li>
 Efficiently navigate systems such as SAP, third-party logistics platforms, and the company&rsquo;s EDI provider to manage order processing and fulfillment
 
 
 </li>
 </ul>
 
 Qualifications And Competencies
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree preferred; relevant experience may be considered in lieu of a degree.
 </li>
 <li>
 Minimum of 2 years of experience in a customer-centric or consumer packaged goods (CPG) environment, preferably in a supply chain or logistics role.
 </li>
 <li>
 Exceptional communication, interpersonal, and collaboration skills, with the ability to build and maintain effective business relationships.
 </li>
 <li>
 Strong organizational, analytical, problem-solving, and decision-making capabilities.
 </li>
 <li>
 Demonstrated expertise in account management and business development.
 </li>
 <li>
 Proficiency in SAP order-to-invoice processing and reporting, strongly preferred
 </li>
 <li>
 Intermediate proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint, required.
 
 
 </li>
 </ul>
 
 Performance Expectations
 
 
 
 <ul>
 <li>
 Demonstrates quality, accuracy, reliability, and timeliness in all work performed.
 </li>
 <li>
 Consistently produces thorough and detail-oriented results.
 </li>
 <li>
 Earns the trust and respect of management, colleagues, and brokers through professionalism and integrity.
 </li>
 <li>
 Maintains the confidentiality of sensitive business and product information.
 </li>
 <li>
 Communicates effectively and fosters strong working relationships to achieve departmental goals and objectives.
 
 
 </li>
 </ul>
 
 Working Conditions:
 
 This job is Chicago Remote. Hours of work will generally be during regular business hours with at least 40 hours a week. At times there will be some variation in work hours due to special projects, deadlines and other concerns.
 
 
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 Acknowledgement:
 
 This job description describes the general nature and level of work performed by employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested by the Bel Americas CFO and his associates. All requirements are subject to change over time and to possible modifications to reasonably accommodate individuals with a disability.
 
 
 
 Total Rewards
 
 
 
 <ul>
 <li>
 Base Salary: $60,000 - $70,000 &ndash; non-exempt
 </li>
 <li>
 Bonus opportunity: 5%
 </li>
 <li>
 401k Match
 </li>
 <li>
 PTO, Medical, Dental and Vision coverage from Day One
 </li>
 <li>
 Chicago based but fully remote
 
 
 </li>
 </ul>
 Bel Brands is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status or any other basis protected by applicable federal, state, or local laws. Bel Brands also prohibits harassment of applicants or employees based on any of these protected categories. It is also Bel Brand&rsquo;s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
 
 
 Bel Brands is committed to recruiting, hiring and promoting people with disabilities and veterans. If you need an accommodation or assistance in using the website, please call 312-462-1500.
 
 
 If you think that this job is for you, please click now on the button "Apply".
</div>

Customer Service Specialist

Abbott

<div>Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You&rsquo;ll also have access to:<ul><li>
Career development with an international company where you can grow the career you dream of.</li><li>
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.</li><li>
An excellent retirement savings plan with high employer contribution</li><li>
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor&rsquo;s degree.</li><li>
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.</li><li>
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.</li></ul>
The Opportunity
Abbott Rapid Diagnostics - Infectious Disease has an exciting opportunity for a Senior Sales Specialist, Urgent Care for the Central region.
The Senior Specialist &ndash; Urgent Care will assume regional urgent care market responsibilities, meeting and exceeding assigned territory sales plans for targeted products by leveraging Abbott Rapid Diagnostic&rsquo;s value proposition. The Senior Specialist &ndash; Urgent Care will be responsible to analyze, profile, and develop strategic relationships with targeted urgent care accounts while partnering with distribution channel partners and internal Abbott divisions to prioritize and qualify customers in order to penetrate and close new business opportunities to achieve the financial goals for the business.
The primary responsibility of the Senior Specialist &ndash; Urgent Care is to enable market share growth of assigned products within defined top urgent care accounts. The Senior Specialist&ndash; Urgent Care is an expert in the selling process and will serve as the Abbott Rapid Diagnostic resource for urgent care strategy for distributors and customers, technical service, sales organization(s), marketing and corporate accounts. The Senior Specialist &ndash; Urgent Care will identify additional Abbott products for multiple Abbott Rapid Diagnostic business units. Product focus likely to be adapted and expanded.
What You&rsquo;ll Work On<ul><li>
Develop and execute strategic territory sales plans to drive new business, increase market penetration, and achieve or exceed revenue objectives within the urgent care market.</li><li>
Manage the full sales cycle using a consultative selling approach, including prospecting, presenting solutions, engaging key stakeholders, negotiating contracts, and closing business while leveraging Salesforce.com to track and advance opportunities.</li><li>
Build and maintain strong relationships with executive-level customers, key opinion leaders, distributors, and industry partners to drive customer retention, competitive conversions, and advocacy for Abbott products and solutions.</li><li>
Support distributors and internal sales teams through training, technical expertise, marketing initiatives, and collaborative sales activities to maximize market share and revenue growth.</li><li>
Promote Abbott's portfolio of diagnostic products, software, services, and cross-divisional solutions while identifying opportunities to expand adoption across assigned accounts.</li><li>
Monitor market trends, competitive activity, reimbursement changes, and regulatory requirements to identify growth opportunities and inform business strategy.</li><li>
Collaborate cross-functionally with operations, regulatory affairs, product development, technical services, and commercial teams to support customer needs, resolve issues, and ensure successful business execution.</li><li>
Maintain accurate forecasting, reporting, expense management, CRM documentation, and complaint escalation processes while ensuring compliance with corporate policies and quality standards.</li><li>
Represent Abbott at industry conferences, trade shows, distributor meetings, and customer events, with</li></ul>
Required Qualifications<ul><li>
BA/BS in sales, marketing, business management or related coursework</li><li>
Minimum 5 years sales experience with documented history of success.</li><li>
Additional training in laboratory product sales and the diagnostics industry.</li><li>
Demonstrated expertise in price &ndash; value contract negotiations.</li><li>
Thorough understanding of financial dynamics (pricing, profitability, contract management).</li><li>
Ability and flexibility to travel and work with customers throughout the assigned geographical territory ~70-75% both regional and some national to support business objectives and customer engagement.</li><li>
Valid Drivers License</li></ul>
Preferred Qualifications<ul><li>
Experience calling on Urgent Care Centers and distribution channel partners</li></ul><ul><li>Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.</li></ul>
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews. 
The base pay for this position is $78,000.00 &ndash; $156,000.00. In specific locations, the pay range may vary from the range posted.</div>

Senior Sales Specialist - Infectious Disease Diagnostics - Urgent Care -

CV Resources

<div>
 
 
 Title:
 
 Accounts Payable Specialist
 
 
 
 Location:
 
 Fully Remote (Must reside in the Chicagoland area)
 
 
 
 Pay:
 
 $25-$30/hour
 
 
 
 Benefits:
 
 Medical benefits and 401k will be made avalable for eligible employees.
 
 
 
 
 
 We are seeking a detail-oriented
 
 Accounts Payable Specialist
 
 to join our team. This role is ideal for someone who thrives in a high-volume environment, has strong invoice processing experience, and is committed to providing excellent customer service while maintaining accurate financial records.
 
 
 
 
 
 Responsibilities
 
 <ul>
 <li>
 Process and enter
 
 80&ndash;100 invoices daily
 
 with a high level of accuracy.
 </li>
 <li>
 Perform
 
 high-volume 3-way matching
 
 of invoices, purchase orders, and receipts.
 </li>
 <li>
 Manage daily invoice workflow and ensure timely processing.
 </li>
 <li>
 Research and resolve invoice discrepancies by collaborating with vendors, purchasing, and internal departments.
 </li>
 <li>
 Maintain vendor accounts and respond to payment inquiries in a professional and timely manner.
 </li>
 <li>
 Build and maintain positive relationships with vendors and internal stakeholders.
 </li>
 <li>
 Monitor and respond to Accounts Payable email inquiries while providing exceptional customer service.
 </li>
 <li>
 Assist with additional Accounts Payable responsibilities as needed to support team coverage.
 </li>
 <li>
 Review vendor statements regularly and resolve outstanding invoices, credits, and payment holds.
 </li>
 <li>
 Reconcile vendor accounts and ensure open invoices and credits are properly addressed.
 </li>
 <li>
 Follow up on purchase order issues, including RNI (Received Not Invoiced) and INR (Invoiced Not Received) items.
 </li>
 <li>
 Adhere to established Accounts Payable processes, policies, and internal controls.
 </li>
 </ul>
 
 
 
 
 Qualifications
 
 <ul>
 <li>
 Previous experience in high-volume Accounts Payable.
 </li>
 <li>
 Strong experience with
 
 3-way invoice matching
 
 .
 </li>
 <li>
 Ability to process a large volume of invoices accurately and efficiently.
 </li>
 <li>
 Experience resolving invoice discrepancies and vendor inquiries.
 </li>
 <li>
 Strong organizational, communication, and customer service skills.
 </li>
 <li>
 Proficiency with Microsoft Office, particularly Excel.
 </li>
 <li>
 Experience with ERP or accounting systems is preferred.
 </li>
 <li>
 Must reside in the
 
 Chicagoland area
 
 despite the role being fully remote.
 </li>
 </ul>
 
 
 
</div>

Accounts Payable Specialist

Specialized Bicycle Components

<div>Cycling Specialized - Specialized Fulton - Chicago, IL
ABOUT SPECIALIZED
Innovation has guided our every decision since 1974. As more riders of all ages get on the roads, trails, and streets than ever before, we&rsquo;re here to do the best work of our lives to push the greatest human powered machine into the future each and every day. We&rsquo;re a team of barrier-breakers, disrupters, and problem solvers. We&rsquo;re committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere.
In Company Owned Retail, we strive to be a transformative, inclusive, authentic, rider focused, and collaborative team that creates the best bikes and delivers world class rider care attention. Simply said, we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out &ndash; we&rsquo;re here to help you build your career at Specialized.
JOB SUMMARY
A critical member of the team, the Cycling Specialist balances a passion for people and excellence in retail.
A Specialized Cycling Specialist is front line and point person for our store, working directly with riders, both present and remote, as a host, mentor, brand advocate, and customer service ace, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionless to keep them riding longer and better. A Cycling Specialist delivers locally authentic interactions that express inclusive, transformative, and ride-focused experiences. The Cycling Specialist delivers exceptional rider service; enhances rider satisfaction; and aids in meeting sales and profitability goals.
HOW YOU&rsquo;LL MAKE A DIFFERENCE<ul><li>
Deliver world class rider-service that ensures ongoing sales and high levels of rider satisfaction</li><li>
Meeting and making a connection with riders, asking questions, and listening to riders' needs, then giving options and advice on meeting those needs</li><li>
Inspiring the rider to buy, celebrating the purchase, and creating a lasting positive impression of the specialist, Specialized, and the purchase process</li><li>
Delivering transformative, inclusive, ride-focused, locally authentic, and collaborative experiences for staff and riders alike inside and out, c/o the Specialized Retail Way</li><li>
Assist in ensuring that visual merchandising standards are met and maintained, restocking as needed, ensuring product presentation areas remain clean and organized</li><li>
General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorial duty</li><li>
Use company literature/resources and available training to stay current on product features</li><li>
Regular, dependable attendance and punctuality</li></ul>
WHAT YOU NEED TO WIN<ul><li>
Passion for cycling and the Specialized brand</li><li>
Bike shop experience preferred</li><li>
A current or former retail employee with 1+ years of experience preferred</li><li>
Excellent communication with the ability to effectively interact with riders and team members</li><li>
Ability to stand for extensive time periods; while occasionally walking, kneeling, or reaching</li><li>
Able to lift at least 50 lbs. or more and use proper lifting skills</li></ul>
TELL ME MORE<ul><li>
Competitive health care (Medical PPO or HDHP)*</li><li>
Dental*</li><li>
Vision*</li><li>
Health Savings Account (HSA)</li><li>
Short and Long Term Disability</li><li>
Company sponsored life insurance</li><li>
Optional Term Life Insurance</li><li>
Optional Critical Illness insurance</li><li>
Optional Critical Accident insurance</li><li>
Competitive vacation package*</li><li>
401(k) with match</li><li>
8 Weeks paid parental leave</li><li>
Paid company holidays</li><li>
Employee discounts on all product</li><li>
Deep partner retail discounts</li><li>
Fitness &amp; Events Reimbursement</li><li>
Employee Assistance Program</li><li>
Commuter Benefits *if applicable in state</li></ul><ul><li>For eligible employees</li></ul>
At Specialized, your base pay is one part of your total compensation package and will depend on your work experience, skills, certification, and location.
 For additional information on benefits and perks, please visit: https://benefits.specialized.com
Here at Specialized we believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world.
We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone &ndash; especially those from marginalized groups &ndash; to apply to our job postings and help us earn the position as the rider&rsquo;s brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized!
See what we are up to on LinkedIn, Instagram, and most importantly, our #DogsofSpecialized.</div>

Cycling Specialized - Specialized Fulton - Chicago, IL

Peachy

<div>
 
 
 Peachy&rsquo;s mission is to clear care barriers and make wrinkle treatment more accessible than it&rsquo;s ever been through Preventative Botox, Prescription Retinoids, and Daily Use Sunscreen. Our approach? Transparent pricing, unmatched quality of care, and solutions backed by science. Plain and simple.&nbsp;
 
 
 
 
 Job Title:
 
 Front Desk Coordinator (Studio Experience Specialist)
 
 
 
 Location:
 
 Chicago, Illinois - Peachy Gold Coast
 
 
 The
 
 Front Desk Coordinator
 
 role at Peachy, known internally as a
 
 
 Studio Experience Specialist
 
 
 , works closely with our Studio Manager and Clinical Providers to ensure a positive and educational experience for every client, every time. This role is a client journey expert, passionate about wrinkle prevention and knowledgeable about Peachy products and services, driving sales through personalized recommendations and exceptional client care.&nbsp;
 
 
 
 What You&rsquo;ll Do:
 
 &nbsp;
 
 <ul>
 <li>
 Greet clients and ensure a seamless check-in and check-out process
 </li>
 <li>
 Build strong client relationships by understanding individual needs, recommending products and services, and identifying opportunities to enhance the client experience through thoughtful upselling.
 </li>
 <li>
 Execute sales strategies and initiatives to achieve individual and team performance goals while delivering an exceptional client experience.
 </li>
 <li>
 Collaborate with team members and support Clinical Providers to deliver a best-in-class studio experience for our clients
 </li>
 <li>
 Provide consistent, high-quality service and hospitality to clients, answer questions about Peachy treatment options and promote Peachy after care products
 </li>
 <li>
 Communicate with remote Customer Service team to maintain client schedule, including new client and rescheduled client appointments
 </li>
 <li>
 Demonstrate Peachy company Core Values and foster an inclusive culture with both team members and clients
 </li>
 <li>
 Complete studio opening and closing tasks
 </li>
 <li>
 Maintain studio appearance, replenishing products, maintaining stock room, cleaning common areas
 </li>
 <li>
 Adhere to infection control standards including, but not limited to hand hygiene, use of PPE, and equipment disinfection/sterilization. Strong commitment to HIPAA privacy practices&nbsp;
 </li>
 </ul>
 
 
 Who You Are:
 
 
 <ul>
 <li>
 Communicates Effectively - Delivers messages in a clear and concise manner; Attentively listens to others; Effective in a variety of settings: one-on-one, small and large groups, and among diverse position levels.
 </li>
 <li>
 Collaborates - Works cooperatively with others across the organization to achieve shared objectives; Partners with others to get work done.
 </li>
 <li>
 Tech Savvy - Readily learns and adopts new technologies.
 </li>
 <li>
 Situational Adaptability - Seamlessly adapts in a fast paced, quickly changing environment effectively utilizing available resources; Picks up on situational cues and adjusts in the moment; Understands that different situations may call for different approaches depending on the circumstances.
 </li>
 <li>
 Embodies our Core Values of Providing the Positive, Continually Raising the Bar, Earning &amp; Keeping Trust, Being Client Obsessed, and Reveling in the Constraints.&nbsp;&nbsp;
 </li>
 </ul>
 
 
 What You Have:
 
 
 <ul>
 <li>
 Client facing experience in a customer service, hospitality, high-end retail or wellness services role.&nbsp;
 </li>
 <li>
 Flexible to work in multiple studio locations within a reasonable distance to your home studio
 </li>
 <li>
 Must be able to work a minimum of 18 hours per week. Weekend availability on
 
 Saturdays and Sundays is required
 
 , as well as Tuesdays and Thursdays, along with some holiday availability.
 </li>
 <li>
 Employees are required to complete a minimum of one weekday half shift and one weekend half shift. Any remaining hours to reach the 18-hour minimum may be fulfilled at the employee&rsquo;s discretion.
 </li>
 <li>
 Minimum of 18 years old and eligible to work in the United States without sponsorship
 </li>
 </ul>
 
 
 Physical Requirements:
 
 
 <ul>
 <li>
 Frequently required to kneel, bend, sit and stand for long periods of time
 </li>
 <li>
 Ability to lift/transport items weighing up to 30 lbs&nbsp;
 </li>
 <li>
 Operate standard office equipment and technology
 </li>
 </ul>
 
 
 Pay &amp; Perks:
 
 
 <ul>
 <li>
 Competitive Compensation
 </li>
 <li>
 Complimentary quarterly wrinkle treatment + retinoid
 </li>
 <li>
 Employee discount for Peachy services and products
 </li>
 </ul>
 
 The target base pay for the Studio Experience Specialist role in Chicago, IL is $18.00/hour USD. This rate may be modified in the future.
 
 
 &nbsp;
 
 
 
 This position requires additional responsibilities not listed here and may change throughout employment.
 
 
 
 
 By applying for this job, I agree to receive text (SMS) messages, including via autodialer, related to my application and, if I am hired, related to my employment and Peachy&rsquo;s business. Standard messaging and data rates may apply. Text "STOP" at any time to cancel. I have read and agree to be bound by Peachy&rsquo;s Privacy Policy, which can be found here:
 
 https://peachystudio.com/pages/privacy-policy
 
 
 
 
 
 
 
 
 
 
 
 
 Peachy is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. In addition, the Company complies with applicable state and local laws governing non discrimination in employment in every jurisdiction in which it maintains facilities. The Company also provides reasonable accommodation to qualified individuals with disabilities, pregnant individuals, and individuals with sincerely held religious beliefs, in accordance with applicable laws.
 
 
 
 
 
 
 Alert: We are aware of a scam whereby imposters are posing as employees from Peachy. Be aware of anyone requesting financial or personal information. At Peachy, we take pride in creating a best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver&rsquo;s license, or bank information, etc.) from you via text or email. If you are suspicious of a job posting or job related communication mentioning Peachy, let us know by contacting us at
 
 
 
 
 jobs@peachystudio.com
 
 
 
 
 .
 
 
 
 
 
 
 Information for Recruiters: Peachy only accepts resumes directly from candidates. Peachy does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes.&nbsp;
 
 
 
 
 
 
 Pursuance to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
 
 
 
 
 &nbsp;
 
</div>

Front Desk Coordinator

Rush University Medical Center

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Patient Access
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr. (9:30:00 AM - 6:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $17.63 - $27.77 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
 
The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Admissions Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient&rsquo;s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
<div>Other information:
 
Required Job Qualifications:
 
<ul><li>High school graduate or equivalent.
</li><li>0-1 year of experience
</li><li>Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
</li><li>Excellent communication and outstanding customer service and listing skills.
</li><li>Basic keyboarding skills
</li><li>Critical thinking, sound judgment and strong problem-solving skills essential
</li><li>Team oriented, open minded, flexible, and willing to learn
</li><li>Strong attention to detail and accuracy required
</li><li>Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
</li><li>Ability to follow oral and written instructions and established procedures
</li><li>Ability to function independently and manage own time and work tasks
</li><li>Ability to maintain accuracy and consistency
</li><li>Ability to maintain confidentiality
</li></ul> 
Preferred Job Qualifications:
 
<ul><li>Associates Degree in Accounting or Business Administration
</li><li>Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
</li><li>Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
</li><li>Working knowledge of medical terminology and anatomy and physiology is preferable.
</li></ul> 
Physical Demands:
 
 
Competencies:
 
 
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. 
 
</div>Responsibilities:
 
With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
 
2. Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
 
3. Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
 
4. Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
 
5. Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
 
6. Upon decision of patient&rsquo;s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient&rsquo;s payer to ensure that the payment for patient&rsquo;s inpatient stay is secured.
 
7. Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
 
8. Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
 
9.. Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
 
10. Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
 
11. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center&rsquo;s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
 
12. Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
 
13. Other duties as needed and assigned by the supervisor/manager. 
 
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Admission Registration Specialist 1

WPD Management

Mission For This Role:The AP, AR and Reconciliation position at WPD assists to accomplish our overall mission and vision as the property management company of choice. The AP, AR and Rec Specialist acts as an accounting support function for WPD clients by maintaining accurate operating bank records and processing property income. The specialist will also monitor and process aspects of spending at all managed properties. This job is designed to be completed in-office, 5 days a week, on a limited hourly schedule (4 hours per day, 20 hours per week).Objectives For the Role:<ul><li>Within the first 3 months it will be expected that the AP, AR, and Rec Specialist has been trained on the property management accounting software WPD utilizes.</li><li>Training will include online tutorials for the AppFolio Property Management software. Additional opportunities to apply property transactions will coincide with this training to allow real life applications to the online lessons. The individual should be able to comfortably apply property payments and follow internal processes to complete monthly payment cycles.</li><li>Training will include reconciling WPD Management software property accounts with property bank records. The individual should be able to identify and outline reconciliation differences and work with team members and management to determine course to reconcile any unusual circumstances.</li><li>Training should conclude by the ability to manage a group of properties to reconcile monthly.</li><li>Training should conclude by the ability to manage certain payable aspects of the property management process as determined by the Accounting CFO.</li><li>Within the first 6 months, the AP, AR, and Rec Specialist should be proficient in processing routine assignments with minimal supervision.</li><li>Demonstrate an ability to utilize our property management software for payable processing to efficiently complete daily, weekly and monthly tasks, and provide management reporting as requested.</li><li>Independently work on all AP and AR assignments, engaging with accounting team members or other WPD departments as necessary.</li></ul>Important Personal Competencies<ul><li>Organized: The role includes activity that is cyclical and requires that the individual maintain a standard of completing monthly tasks and maintaining accurate records of activity as required by Accounting and other WPD Departments.</li><li>Strong attention to detail: Many of the roles and responsibilities of this position are designed to be repetitive and based on a cyclical monthly accounting schedule. Strong attention to detail and follow through is absolutely critical to ensure success.</li><li>Balanced: The role may require ad hoc requests to provide critical information for management or clients. The ability to multitask when requested but still complete all assignments as assigned and outlined on the department schedule, will keep the department running smoothly.</li><li>Positive attitude and strong communication: A successful person in this role will be able to work independently and with other accounting team members and departments to complete assignments. We expect all team members to voice concerns and ask questions as they arise.</li></ul>Qualification and Skills:<ul><li>Accounting experience in accounts payable and receivable</li><li>Accounting experience in reconciliation (preferred in real-estate, property management, or an adjacent industry)</li><li>Knowledge of computer programs &ndash; Excel, Gmail communication platform</li><li>Appfolio property management software experience strongly considered</li></ul>Role Details:<ul><li>Part Time Position, Monday through Friday, 10am to 2pm</li><li>Hourly Position: $22-$25/Hour (based on experience)</li><li>Approximately 20-25 hours per week</li></ul>Pay: $22.00 - $25.00 per hourWork Location: In person

AP, AR and Reconciliation Specialist (Part-Time)

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