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associate client success manager Jobs in Chicago

associate client success manager

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customer support specialist

Stratus Hydration, Inc.

Call Centre Customer Service Representative Company: Stratus Hydration, Inc. Location: Chicago, Illinois, United States Employment Type: Full-Time Salary: $32.00 - $35.00 USD per hour Job Overview Stratus Hydration, Inc. is a leading provider of innovative hydration solutions for health-conscious consumers. With a commitment to quality and sustainability, we offer a range of products designed to enhance hydration, support active lifestyles, and promote overall wellness. We are currently seeking a dedicated and professional Call Centre Customer Service Representative to be the first point of contact for our valued customers. The ideal candidate will be a passionate advocate for our brand, committed to delivering an exceptional service experience and resolving customer enquiries with efficiency and empathy. This role is crucial for maintaining our reputation for excellence within the health and wellness industry. Responsibilities As a Customer Service Representative, your primary duties will include: * Handling a high volume of inbound calls and emails in a professional and timely manner. * Providing accurate, valid, and complete information by using the right methods and tools. * Resolving customer complaints by clarifying the issue, determining the cause, selecting and explaining the best solution, and following up to ensure resolution. * Processing product orders, returns, and exchanges through our internal systems. * Maintaining detailed and accurate customer records by updating account information. * Becoming a product expert and effectively answering questions regarding our hydration solutions. * Identifying and assessing customers' needs to achieve satisfaction and build sustainable relationships of trust. * Escalating unresolved queries to the appropriate internal department when necessary. Qualifications The ideal candidate should possess the following qualifications and skills: * Proven experience in a customer support or client service role, preferably within a call centre environment. * Exceptional communication, interpersonal, and active listening skills. * A customer-oriented attitude with a professional and patient demeanour. * Strong problem-solving abilities and the capacity to adapt to different personality types. * Excellent time management and organisational skills with the ability to multi-task and prioritise work. * Proficiency in using CRM systems and the Microsoft Office suite. * A genuine interest in the health and wellness industry is highly desirable. * A minimum of a high school diploma or equivalent is required.

Call Center Customer Service Representative

CNA Insurance

<div>You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
Join the Claims Risk Management Information System (RMIS) &amp; Third Party Administrator (TPA) Data Services team within the Property &amp; Casualty Claims organization, composed of customer facing RMIS Consultants and data professionals. The RMIS Consultant role is focused on providing system and customer support.
 
 
Under technical direction, for assigned accounts manages the pricing, presentation, delivery, installation, training and support for on-line Risk Management Information Systems as well as loss reports, and other client service delivery. This position interacts with senior personnel of customers and the brokers of customers including Risk and Claim Managers, and Chief Financial officers. 
 
Ideal candidates are experienced in providing system support and have strong communication, customer service and problem solving skills.
 
 
This position enjoys a flexible, hybrid work schedule of 2 days per week in our Chicago, IL or Downers Grove, IL office.
JOB DESCRIPTION:
Essential Duties &amp; Responsibilities
Performs a combination of duties in accordance with departmental guidelines:<ul><li>
For assigned accounts identifies customer needs and opportunities for Risk Managment Information systems (RMIS) services and delivers innovative solutions.</li><li>
Prices renewal services using pricing model. Negotiates pricing as required services</li><li>
Documents and resolve service issues. Resolves complex problems.</li><li>
Acts as technical resource and may provide training to staff and others.</li><li>
Maintains an external focus as a contact for assigned accounts to resolve all post sale implementation and service issues.</li><li>
Manages customer inquiries and issues about products or services.</li><li>
Develops strong client relationships by providing quality service.</li><li>
Continuously learning new trends and developments within functional areas as well as insurance industry.</li></ul> 
Reporting Relationship 
Typically Manager or above
Skills, Knowledge and Abilities<ul><li>
Strong technical expertise and independent judgement to manage business relationships with customers and Claims, Underwriting, Billing and Risk Control business units.</li><li>
Insurance industry knowledge a plus, especially in the specialty area as it applies to business development and determining business opportunity.</li><li>
Strong knowledge of RMIS products and the complex features and capabilities.</li><li>
Excellent verbal and written communication skills with the ability to effectively interact with internal and external business partners.</li><li>
Strong problem solving and analytical skills.</li><li>
Results-oriented with the ability to implement tactical strategies.</li><li>
Knowledge of Microsoft Office Suite as well as other business-related software.</li></ul> 
Education and Experience<ul><li>
Bachelor's degree or equivalent.</li><li>
Typically a minimum four years related claims, system support or client relationship experience.</li></ul>
#LI-KP1
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees &ndash; and their family members &ndash; achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA&rsquo;s benefits, please visit cnabenefits.com. 
CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page. 
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com</div>

Claims Risk Management Information System Consultant

Healogics

<div>The rewards at Healogics are immense, starting with the important work we do to change patients&rsquo; lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide.<div><div><div><div><div><div><div> 
Think you are a great fit? Learn more about this role here:</div></div></div></div></div></div></div>
Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships. 
 
Reporting to the Program Director, the Hyperbaric Technician administers hyperbaric oxygen therapy to patients as prescribed by the Hyperbaric Provider. This position is responsible for the safe and effective operation of the hyperbaric chamber(s) and related support systems, as well as for the safe delivery of hyperbaric oxygen therapy to the hyperbaric patient.
 
 
All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.
Essential Functions/Responsibilities:<ul><li>
Prepares, educates and orients patients about the Hyperbaric Oxygen Therapy. This includes lifting or transferring patients per local policy, getting them ready for treatment administration and answering their questions.</li><li>
Administers the hyperbaric oxygen therapy as prescribed by the Hyperbaric Provider to the patient. This includes monitoring and controlling the performance of the hyperbaric chamber equipment, as well as monitoring the patient(s)&rsquo;responses during the session and making proper adjustments to ensure the patient&rsquo;s safety and the safe and effective use of the equipment.</li><li>
Makes appropriate data entries for daily hyperbaric treatments and wound care clinic visits and keeps complete and accurate patient records as they pertain to treatment documentation, to include photo uploading.
</li><li>Operates and maintains the hyperbaric chamber and other hyperbaric support oxygen systems as required</li><li>
Assist in vein clinic as assigned after Healogics Vein Clinic training completed</li><li>
Participates in the safety program activities such as assisting with safety drills</li><li>
If CMA or LPN, may function as a Documentation Assistant (scribe) in accordance with Healogics policy</li><li>
Performs other duties as required.</li></ul>
Required Education, Experience and Credentials:
<ul><li>High School Diploma or GED (General Education Development)</li><li>
Current healthcare professional certification or license as applicable in state of practice -to maintain throughout the duration of employment in this role. This applies to:<ul><li>
Respiratory Therapist (RRT)</li><li>
Military: Corpsman or Medical Services Specialist</li><li>
Emergency Medical Technician (EMT) or Paramedic</li><li>
Registered Nurse (RN) , Licensed Practical Nurse (LPN), or Licensed Vocational Nurse (LVN)</li><li>
Certified Hyperbaric Specialist (CHS)</li><li>
Certified Hyperbaric Registered Nurse (CHRN)</li><li>
Certified or Registered Medical Assistant (CMA or RMA)</li><li>
Certified Hyperbaric Technologist (CHT)</li><li>
Certified or Licensed Nursing Assistant (CNA or LNA)</li><li>
Certified Hyperbaric Wound Specialist (CHWS)</li><li>
Physical Therapist or Physical Therapy Assistant (PT or PTA)</li><li>
Or completion of Hyperbaric Training from US Department of Defense (DOD):<ul><li>
e.g. US Navy, Army or Coast Guard Diver (1st Class, 2nd Class or Master designation)</li><li>
or US Air Force Aerospace Physiology Specialist</li></ul></li></ul></li><li>
Exception: For Ohio, current Ohio license either as Registered Nurse (RN), Licensed Practical Nurse (LPN)/Licensed Vocational Nurse (LVN), Respiratory Therapist or Certified Hyperbaric Technologist (CHT) as approved by National Board of Diving and Hyperbaric Medical Technology (NBDHMT)</li><li>
Pre or post hire completion of Introductory Hyperbaric Training Course, as approved by the National Board of Diving and Hyperbaric Medical Technology, Department of Defense, American College of Hyperbaric Medicine or Undersea &amp; Hyperbaric Medical Society.</li><li>
Minimum of Two (2) or more years&rsquo; experience in healthcare preferred</li><li>
Prior experience in wound or critical care preferred</li></ul>
Required Knowledge, Skills and Abilities:
<ul><li>Current Basic Life Support (BLS) / CPR certification - to be maintained throughout the duration of employment in this position</li><li>
Initial and ongoing work-related competencies</li><li>
Hyperbaric equipment and systems troubleshooting skills</li><li>
Attention to detail</li><li>
Ability to work in a fast-paced environment</li><li>
Strong interpersonal, oral and written communication skills</li><li>
Basic math skills</li><li>
Organization and time-management skills</li><li>
Problem-solving skills</li><li>
Customer service and follow-up skills</li><li>
Ability to stay calm and relax patients</li><li>
Working knowledge of software applications for wound management preferred</li><li>
Proficient in Microsoft Office Suite skills (Outlook, Excel, Word)</li></ul>
Physical Demands:
<ul><li>Being in a stationary position for extended periods of time (4 hours or more)</li><li>
Keying frequently on a computer for 4 hours or more</li><li>
Moving about</li><li>
Detecting sounds by ear</li><li>
Lifting/moving items up to 75 pounds with equipment assistance</li><li>
Pushing/pulling</li><li>
Bending/stooping</li><li>
Communicating</li><li>
Close, distance and peripheral vision</li><li>
Reaching/grasping/touching with hands</li></ul>
Work Environment:
<ul><li>Primarily indoors environment</li><li>
Patient care environment</li><li>
Exposure to Hazards (blood borne pathogens, toxic chemicals, flammable explosive gases, etc)</li><li>
Exposure to mechanical equipment</li><li>
Proximity to moving objects</li><li>
Electrical current</li></ul>
The hourly rate for this position generally ranges between $27.47-$34.28 Per Hour
This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law.
If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the &ldquo;Jobs Hub&rdquo;.</div>

Hyperbaric Oxygen Technician (HBO Tech)

Databricks

<div>FEQ327R502

Mission

Reporting to the Tech GM of Field Engineering, the Specialist Solutions Architect Manager for Healthcare &amp; Life Sciences (HLS) will lead a high-impact team of Specialist Solutions Architects (SSAs) and SSA Team Leads/Managers across the North East region. You will cultivate, guide, and scale a dynamic organization focused on enterprise software, big data, healthcare interoperability (e.g., FHIR/HL7), clinical/claims analytics, real-world evidence (RWE), and medical AI/ML applications. Leading this specialized pre-sales engine, you will partner closely with Sales leadership to drive consumption, maximize ARR, and help healthcare providers, payers, and pharmaceutical organizations achieve transformational business and patient outcomes. You will scale and operate a world-class tier of field engineers to accelerate Databricks' dominance within the HLS vertical.

The Impact You Will Have:
<ul>
<li>Hire, train, and develop a high-performing tier of both individual contributors (IC) and frontline managers/leads within the Specialist Solutions Architecture organization.</li>
<li>Maintain a robust, diverse hiring pipeline attuned to deep technical expertise, clinical data structures, and life sciences domain proficiency.</li>
<li>Exceed regional sales and consumption targets by ensuring your management and SA teams rigorously qualify accounts, identify high-value genomic, clinical, or operational use cases, execute secure proof-of-concepts, and serve as trusted advisors across the customer lifecycle.</li>
<li>Drive deep adoption of the Databricks Data Intelligence Platform, ensuring compliance frameworks (HIPAA, HITRUST, GxP) are properly mapped to outsized business and regulatory value.</li>
<li>Establish strong matrixed relationships across Product Management, Engineering, Industry Solutions, and Sales to remove blockers and accelerate go-to-market velocity.</li></ul> 


What We Look For:
<ul>
<li>5+ years of leadership experience directly managing technical pre-sales teams, with a proven track record of leading both high-level individual contributors (L6+) and frontline technical managers/pod leads.</li>
<li>5+ years of deep experience in the data and AI space with highly technical platforms (e.g., distributed computing, cloud data warehousing, MLOps, or generative AI infrastructure).</li>
<li>Comprehensive understanding of the Healthcare and Life Sciences vertical, including hands-on familiarity with industry data models (OMOP, FHIR), regulatory constraints (HIPAA, GxP), and standard enterprise data integration/transformation patterns.</li>
<li>Proven capability as a trusted strategic advisor to HLS technical executives (CTOs, CIOs, Chief Data Officers) guiding large-scale cloud infrastructure and AI roadmap decisions.</li>
<li>Elite command of technical qualification methodologies, architecture design validation, structured proof-of-concept (POC) management, and value-selling frameworks.</li>
<li>Demonstrated history of organizational scaling&mdash;successfully hiring complex profiles, accelerating onboarding cycles, coaching leaders, and managing progression pathways.</li>
<li>Strong operational rigor around pipeline tracking, resource allocation, and building cross-functional alignment between Field Engineering, Sales, and Customer Success.</li>
</ul><div>
About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide &mdash; including Comcast, Cond&eacute; Nast, Grammarly, and over 50% of the Fortune 500 &mdash; rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark&trade;, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. 
 
Benefits 
 
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. 

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.</div></div>

Sr. Manager, Field Engineering (Specialist) - HCLS

Masimo

<div>Job Summary
Primary responsibility is to initiate and guide Hospital Automation strategy in the US Acute Care marketplace. This position will work with the US Acute Care Territory Managers, Regional Directors, and Clinical Specialists in important evaluations along with the sales team to capture these target sites. This position is also responsible for targeting and creation of an in-house technology (Safety Net (SN) and Iris) Pipeline. Responsibility for regional and national KOL&rsquo;s to speak for and endorse use of Patient SafetyNet, Iris, and Clinical Alarm Management with premium Masimo solutions.
Duties &amp; Responsibilities
<ul><li>Work with Territory Managers and Regional Directors to identify new opportunities;
</li><li>Develop and maintain a SN, Iris, Connectivity, Analytics and clinical alarm management pipeline;
</li><li>Present the clinical, operational, and financial benefits of the Automation portfolio;
</li><li>Accountable for improving the sales teams ability to present the clinical, operational, and financial benefits of Patient Safety Net and Iris;
</li><li>Function as subject matter expert in SafetyNet Alarm Management, Data Solution subject matter expert. Collaborate with the Acute Team to expand opportunities and pipeline;
</li><li>Present technical solutions in the Automation portfolio in the pre-sale process in collaboration with Territory Manager;
</li><li>Develop a sales process and perfect quotations for customers in concert with Senior Director Corporate Accounts;
</li><li>Work with Clinical Specialist to support customer needs post-sale;
</li><li>Support local, regional, national trade shows as necessary;
</li><li>Identify / document care unit and IT system profiles for assigned facilities;
</li><li>Effectively articulate information in clinical studies regarding Masimo technologies;
</li><li>Displays emotional intelligence and the ability to successfully work as part of a team;
</li><li>Collaborates with Masimo Team Members including Sales Managers, Corporate Accounts, IDN and Clinical Specialist, Sales Administration and Customer Service, and Implementation where team selling is appropriate, and provides critical information to marketing and upper management including market trends and competitive activity;
</li><li>Collaborates with the Clinical Team to coordinate clinical evaluations of Masimo&rsquo;s Automation technology to establish for vocal, credible clinical champions (VCCCs);
</li><li>Create and maintain CRM database of key account information including Pipeline, account profiles with updates on
</li><li>Current status and next steps in establishing targeted VCCCs;
</li><li>List of sales opportunities with a realistic sales forecast data;
</li><li>Must be able to travel at least 60% of the time;
</li>Perform special projects as requested; 
<li>
</li></ul>Minimum &amp; Preferred Qualifications and Experience
Minimum Qualifications
<ul><li>Healthcare sales background - min 1 to 3 years in Healthcare, preferably, informatics, clinical engineering or health care IT;
</li><li>Clinical knowledge as demonstrated by previous sales/marketing history. Must be able to deeply discuss the Automation models and how to deliver value in all care units within the continuum of care (home health to Perioperative setting and back;
</li><li>Technical aptitude (for Automation products) could be demonstrated by undergraduate degree, hands-on experience in the healthcare delivery organization, or comparable sales or marketing work;
</li><li>Formal training or studies in art of selling;
</li><li>Demonstrated, quantifiable sales ability;
</li><li>Team Player; with a history of successful collaboration;
</li><li>Strong sense of ambition, self-motivation and self-discipline;
</li><li>Superior verbal and written communication skills and exceptional ability to lead group presentations;
</li><li>Understands and Displays Emotional Intelligence;
</li><li>History of successfully managing customer interactions;
</li><li>Excellent organizational and time management skills;
</li>Travel and overnight stays are required, as well as a valid driver&rsquo;s license; 
<li>
</li></ul>Preferred Qualifications
<ul><li>Background knowledge of Hospital IT and EMR connectivity and current product landscape;
</li><li>Familiarity of IHE PCD frameworks a plus;
</li><li>Familiarity of clinical use cases for medical device integration a plus;
</li>Background knowledge of health IT sales cycle in the hospital, Surgery, or Long Term Care environment a plus; 
<li>
</li></ul> 
Education
Bachelor&rsquo;s degree is required.
Compensation
The anticipated salary range for this position is $80,000- $100,000 plus benefits. Actual placement within the range is dependent on multiple factors, including but not limited to skills, education, and experience. This position also qualifies for variable compensation up to $105,000 at 100% of annual objectives.
Masimo offers benefits such as Medical, Dental, Vision, Life/AD&amp;D, Disability Insurance, 401(k), Vacation, Sick, Holiday, Paid Maternity Leave, Flexible Spending Accounts, Voluntary Accident, Critical Illness, Hospital, Long-Term Care, Employee Assistance Program, Pet Insurance. All benefits are subject to eligibility requirements.
Physical requirements/Work Environment
This position primarily works in an office environment. It requires frequent sitting, standing and walking. Daily use of a computer and other computing and digital devices is required. May stand for extended periods when facilitating meetings or walking in the facilities. Some local travel is necessary, so the ability to operate a motor vehicle and maintain a valid Driver&rsquo;s license is required.
The physical demands of the position described herein are essential functions of the job and employees must be able to successfully perform these tasks for extended periods. Reasonable accommodations may be made for those individuals with real or perceived disabilities to perform the essential functions of the job described.</div>
 <div>ABOUT US 
For over thirty years, Masimo has been expanding the boundaries of noninvasive monitoring to improve patient outcomes and reduce the cost of care. Today, Masimo delivers a portfolio of hospital-trusted monitoring solutions to help increase patient safety, health, and wellness in the hospital and at home. When you join our team, you&rsquo;ll be part of a culture that&rsquo;s driven by passion, challenging the status quo, and making an impact in the lives of others. 
<div></div> 
<div>This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: click here</div></div>

Hospital Automation Specialist

R.M. Chin & Associates

<div><div>Communications Specialist &ndash; Aviation
 
Chicago, IL &ndash; Onsite (550 W. Jackson Street) 
$65K &ndash; 85K (Depending on skills &amp; experience) 
Full &ndash; time w/benefits</div>
<div></div><div>CHIN is a growing consulting firm delivering major capital infrastructure projects in Chicago and beyond. Our genuine company culture and excellent compensation and benefits package make our employees feel valued. The Communications Specialist - Aviation position is a critical position at CHIN, with growth opportunities. In this role, you will support communications and marketing initiatives specific to the aviation sector. This is an excellent opportunity for someone looking to apply their knowledge of communications and marketing to an award-winning, growing firm. If you thrive in a dynamic, fast-paced environment and are passionate about communications, this job will be an excellent fit for you.</div>
<div>THE COMMUNICATIONS SPECIALIST WILL:</div>
<ul><li>Coordinate communications and marketing efforts for the aviation sector for both the Chicago and Dallas / Fort Worth offices.</li>
<li>Develop project profiles showcasing projects, challenges, and accomplishments for use in marketing materials, website and submittal requests.</li>
<li>Develop project related communications, presentations, and graphics.</li>
<li>Assist in designing and coordinating internal/external communications and sector specific materials.</li>
<li>Interact with Aviation Sector leadership at the VP and Director level on a regular basis.</li>
<li>Support specific internal communication initiatives such as the corporate newsletter, website content, and new hire announcements.</li>
<li>Create content, documents, and materials that follow organizational standards and branding.</li>
<li>Maintain and update project staff resumes.</li>
<li>Maintain project photography library.</li>
<li>Serve as a primary point of contact for aviation events, advertisements and sponsorships.</li>
<li>Support business development with proposal development and leave behind materials.</li>
<li>Support the company&rsquo;s presence on all relevant social media sites.</li>
<li>May also perform special projects or other reasonable business-related duties as requested including trade fairs and conferences</li>
<li>Reports to the Aviation Sector Leads</li>
</ul><div>WHAT YOU WILL NEED TO SUCCEED:</div>
<ul><li>Bachelor's degree in marketing, communications, journalism, English, or a related discipline from a four-year college or university.</li>
<li>Three to five years of communications and marketing experience is a bonus.</li>
<li>Strong organization skills and ability to balance multiple projects at one time.</li>
<li>Particular attention to detail and strong proofreading skills.</li>
<li>Proficiency with the MS Office suite, particularly Word and PowerPoint.</li>
<li>Reliability, enthusiasm, and a collaborative mindset.</li>
</ul>
<div> 
WHAT WILL SET YOU APART:</div>
<ul><li>Excellent communication skills</li>
<li>Prior experience in the AEC industry</li>
<li>Knowledge of marketing trends within the business-to-business marketplace</li>
<li>Understanding of website management systems</li>
<li>Experience with social media platforms</li>
<li>Prior experience with Adobe Creative Suite, including InDesign</li>
<li>Prior experience with search engine optimization</li>
</ul><div>Job Offer:</div>
<ul><li>Competitive base salary between $65 - 85K, depending on experience, skills, and location.</li>
<li>Annual bonuses are based on individual and company performance.</li>
<li>401K yearly profit-sharing contribution.</li>
<li>PTO.</li>
<li>11 paid holidays, including 2 floating holidays.</li>
<li>Parental leave.</li>
<li>Medical, dental, and vision insurance.</li>
<li>Relevant certifications and courses reimbursed.</li>
</ul>
<div></div><div>R.M. Chin &amp; Associates, Inc., M/W/DBE/ACDBE is an Equal Opportunity Employer, offering comprehensive benefits and competitive pay.</div>
<div></div><div>Come be part of our growing team!</div></div><div></div>

Communications Specialist - Aviation

Opensity solutions

<div>Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.<h1 class="jobSectionHeader"> 
We are seeking a professional and customer service focused Service Specialist to join the Opensity Solutions team at our law firm client's downtown office. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities we invite you to apply to join our dynamic team.</h1>
Essential Job Responsibilities<ul><li>
Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule</li><li>
Copy Services includes accurately producing copy, print and scan projects per written instructions</li><li>
Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner</li><li>
Hospitality Services includes coordinator and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed.</li><li>
Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance</li><li>
Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.</li></ul>
Qualifications &amp; Requirements<ul><li>
High School Diploma or GED</li><li>
Minimum of 1 year work experience in a customer services field</li><li>
Ability to multitask with attention to detail</li><li>
Ability to resolve issues with professionalism and tact</li><li>
Ability to lift or move 40 lbs. or greater</li><li>
Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.</li><li>
Ability to walk, bend, kneel, stand or sit for an extended period of time</li></ul> 
The Compensation range for this role is up to 22.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.
All eligible employees receive access to a comprehensive benefits package, including:
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Paid Time Off (PTO)
Opensity is an Equal Opportunity Employer.
We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.
Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.</div>

Service Specialist

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