daycare teacher

full time or part time w2 nanny Jobs in Boise

full time or part time w2 nanny

in home caregiver

overnight stocker

day and overnight pet sitter

Freeway Insurance Services America, LLC

<div>Pay Range:
$45000 - $110000 / year **

Sign-On Bonus Opportunity of up to $4,000*

Our Perks &amp; Benefits:
<ul>
<li>Unlimited/uncapped commission &ndash; based on individual sales performance, including policies sold and related production metrics. Total compensation will vary based on performance</li>
<li>Lucrative incentive sales plans, bonuses and sales contests to recognize your success</li>
<li>No cold calling &ndash; we provide a high volume of inbound leads and walk in traffic</li>
<li>Comprehensive paid training and licensing, plus on-going mentorship and development</li>
<li>Recognition-focused culture that celebrates your achievements</li>
<li>Comprehensive benefits package including medical, dental, vision and life insurance</li>
<li>Paid time off to recharge and maintain a healthy work-life balance</li>
<li>Retirement Plan (401k) with company-matched contributions</li>
<li>Fitness Reimbursement &ndash; up to $15/month for gym memberships</li>
<li>Employee Assistance Program &ndash; confidential support for personal or professional challenges at no cost</li>
<li>Extra Perks &ndash; optional plans for disability, hospital indemnity, health advocate program, universal life, critical illness, accident insurance, and even pet insurance</li>
</ul>
Our Company:

Confie and its family of companies - Freeway, Baja, Bluefire &amp; others - is one of the largest privately held insurance brokers in the United States. We have been ranked the #1 Personal Lines Leader by the Insurance Journal for ten consecutive years! With more than 800 retail locations nationwide, we are committed to helping our employees take their careers and income potential to new heights. We are proactively looking for bright, motivated, and goal-oriented individuals who are excited about career advancement. Come Grow With Us!

What You Will Do:

As an Insurance Agent, your primary responsibility is selling nonstandard auto insurance, though you will have opportunities to grow earnings with additional products such as homeowners insurance and, when applicable, health insurance.
<ul>
<li>Drive Growth: Solicit new business while maintaining strong relationships with current customers to achieve or exceed sales goals.</li>
<li>Build Relationships: Connect with customers, understand their needs, and expand business opportunities by offering auto, homeowners, or health insurance solutions.</li>
<li>Ensure Accuracy: Maintain records of transactions, including deposits and documentation in the agency management system.</li>
<li>Be a Trusted Advisor: Establish rapport with clients and provide guidance to help them choose the insurance product that fits their needs.</li>
</ul>
The Perfect Match:
<ul>
<li>A Personal Lines or Property and Casualty license (preferred, but not required)</li>
<li>Bilingual skills in English and Spanish (a strong plus)</li>
<li>Experience in sales or customer service and a passion for helping people</li>
<li>A High School Diploma or GED</li>
<li>Strong ability to build customer relationships and earn trust</li>
<li>Excellent follow-up, organization, and multi-tasking skills</li>
<li>An ambitious, motivated attitude with a desire for growth and advancement</li>
<li>Strong written and verbal communication skills</li>
</ul>
**The pay range disclosed reflects a good faith estimate of total compensation for full-time employees, at time of hire. This compensation package includes base pay, commission, bonuses, and all applicable incentives earned by employees. The pay range may be higher, or lower, based on geographical location. Actual earnings will vary based on individual performance, with the base pay and commission structure aligned to company policies and applicable pay transparency requirements.
As permitted by applicable law and from time-to-time, Confie may use a computer system that has elements of artificial intelligence to help make decisions about your employment, including recruitment, hiring, renewal of employment, or the terms and conditions of your employment. Employees with questions about Confie&rsquo;s use of these computer systems should contact Human Resources at employeerelations@confie.com (mailto:employeerelations@confie.com)

Insurance Sales 
Insurance Agent 
Hiring Immediately 
Acceptance Insurance 
Freeway Auto Insurance

WBU
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Bilingual Sales Representative (Sales, Customer Service)

McMillen, Inc.

<div>Design a career and build your future... Because it matters!
Proposal Manager
McMillen, Inc. is seeking an experienced, collaborative, and highly organized Proposal Manager to join our growing Marketing team. The ideal candidate will have 8-10+ years of progressive AEC proposal management experience and a proven track record of leading complex pursuits from strategy through submission.
This role is responsible for managing the full proposal lifecycle, including pursuit planning, compliance, scheduling, content development, production, interview support, and final delivery. The Proposal Manager will partner closely with business development, technical experts, operations, communications, and executive leadership to develop compelling, compliant, and visually engaging proposals that help McMillen win work.
Success in this role requires someone who understands the pace and complexity of the engineering consulting industry and can confidently manage pursuits supporting McMillen's work in water resources, hydropower, dams, fisheries, environmental services, civil infrastructure, and construction. Candidates should be comfortable leading federal, state, municipal, and alternative delivery pursuits while balancing multiple deadlines with exceptional attention to detail.
This is an excellent opportunity for a motivated professional who enjoys collaborating with multidisciplinary teams, thinking strategically about winning work, and continuously improving proposal processes through innovation and emerging technologies.
Who we are: McMillen, Inc. designs and builds solutions that shape the future of water resources. As an employee-owned firm, we take pride in every project because we know our work truly matters. Our people thrive on solving complex challenges, pushing boundaries, and refining their craft. We don&rsquo;t look for the complacent or the comfortable. We seek problem solvers, innovators, and experts who are always striving to be better. We support continuous learning, cutting-edge technology, and a balanced work-life environment so our employees can build careers they&rsquo;re proud of.
We are focused in the dams, energy, fisheries, natural resources, and infrastructure markets. Our people integrate engineering, environmental, and construction expertise to deliver practical, results-driven outcomes. From concept to completion, projects are guided through feasibility studies, permitting, design, construction, and commissioning, ensuring technical precision and real-world functionality.
Responsibilities:<ul><li>
Lead the development, strategy, coordination, production, and delivery of high-quality proposals, qualifications packages, presentations, interview materials, and other pursuit-related marketing collateral.
</li><li>Manage multiple concurrent pursuits while maintaining schedules, deadlines, compliance requirements, and production quality.
</li><li>Facilitate kickoff meetings, establish proposal schedules, assign responsibilities, and drive accountability throughout the pursuit lifecycle.
</li><li>Collaborate closely with business development, operations, technical staff, communications, and executive leadership to develop winning strategies and compelling messaging.
</li><li>Ensure proposal compliance with client requirements, RFQs, RFPs, SOQs, and procurement regulations.
</li><li>Coordinate content collection from internal teams, teaming partners, and subcontractors.
</li><li>Edit, proofread, and format technical content for clarity, consistency, accuracy, and readability.
</li><li>Develop visually compelling proposal layouts and PowerPoint presentations with a strong emphasis on graphic communication and brand consistency.
</li><li>Support interview preparation by coordinating presentation development, coaching sessions, rehearsal logistics, and production of presentation materials.
</li><li>Maintain proposal assets including resumes, project descriptions, photography, and pursuit content within Cosential (Unanet CRM).
</li><li>Identify opportunities to improve proposal workflows through technology, AI-assisted strategy, automation, and continuous process improvement.
</li><li>Build collaborative relationships across departments while contributing to a positive, high-performing marketing team.
</li></ul>Required Qualifications:<ul><li>
Bachelor's degree in Marketing, Communications, Journalism, English, Business, Public Relations, or a related field.
</li><li>8-10+ years of proposal management experience within the Architecture, Engineering, and Construction (AEC) industry strongly preferred.
</li><li>Demonstrated experience managing complex engineering consulting proposals from kickoff through final submission.
</li><li>Experience supporting water resources, civil engineering, environmental, infrastructure, construction, or related technical disciplines strongly preferred.
</li><li>Experience with federal proposal development, including SF330 qualifications.
</li><li>Experience supporting Design-Build, Progressive Design-Build, CM/GC, CMAR, or other alternative delivery pursuits preferred.
</li><li>Strong working knowledge of Microsoft Office Suite, particularly Word, PowerPoint, Excel, Outlook, and Teams.
</li><li>Experience with Cosential/Unanet CRM or similar proposal management software.
</li><li>Exceptional writing, editing, proofreading, organization, and project management skills.
</li><li>Strong visual design and document layout abilities with excellent attention to detail.
</li><li>Ability to think strategically while managing multiple deadlines in a fast-paced environment.
</li><li>Experience leveraging AI tools responsibly to improve proposal strategy, efficiency, research, and content development.
</li><li>Excellent communication, interpersonal, facilitation, and relationship-building skills.
</li><li>Self-motivated, proactive, adaptable, and comfortable working independently while collaborating across multidisciplinary teams.
</li><li>Demonstrates professionalism, integrity, accountability, and a continuous improvement mindset.
</li></ul>Preferred Qualifications:<ul><li>
Experience supporting engineering firms specializing in water resources, dams, hydropower, fisheries, environmental engineering, or heavy civil infrastructure.
</li><li>Experience developing interview presentations and facilitating rehearsal sessions.
</li><li>Experience working within a matrixed organization supporting multiple offices and technical disciplines.
</li></ul>Application Requirements:
Interested candidates should submit:<ul><li>
Resume
</li><li>Cover Letter describing your proposal management experience and interest in joining McMillen
</li><li>Proposal portfolio or representative work samples (redacted project examples, layouts, presentation samples, graphics, or other relevant materials are encouraged where confidentiality permits)</li></ul>
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The inability to cope with a stressful work environment does not constitute a protected disability.
While performing the duties of this job, the employee is frequently required to sit. The employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Must be able to travel with luggage and be able to transport materials and personal overnight supplies. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Compensation Package:<ul><li>
Pay Range: $106,000 - $140,000 (DOE)</li><li>
Benefits: McMillen provides a full Benefits Program comprising medical, dental, vision, life, disability, FSA, EAP, HSA, 401(k) and match, 9 paid holidays, generous PTO, opportunity for stock ownership, and wellness reimbursement.</li></ul>
EEO: McMillen, Inc. is an EEO/Affirmative Action Employer and will make all employment related decisions without race, color, religion, sex, national origin, disability or protected veteran status.
Visa sponsorship, including renewal during employment, will not be provided for this position.
No recruiters, please.</div>

Proposal Manager

Capstone CPAs, LLC

<div>About Us

We are a multifaceted CPA firm with 16 offices across the Pacific Northwest providing financial and tax planning to our business and personal clients by offering payroll, bookkeeping, auditing, and tax services. We have partnered with wealth advisors and estate attorneys to create Coordinated Financial Care service for our clients. 


The Job

In this newly formed role, the Talent Acquisition Specialist will own full-cycle recruiting across the firm, from job requisition through offer and onboarding handoff. This role serves as the day-to-day point of contact for hiring managers across all departments, manages relationships with remote-staffing and contract vendors, and builds the recruiting infrastructure needed to support a growth-minded firm. 
Qualifications for this position:
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, or related field</li>
<li>3+ years of full-cycle recruiting experience within professional services.</li>
<li>Recruiting in public accounting is a plus.</li>
<li>Experience using LinkedIn Recruiter, Indeed, Handshake, Glassdoor 
</li>
<li>Hands-on experience with an applicant tracking system and HRIS platform; comfort building and maintaining recruiting reports.</li>
<li>Strong stakeholder management skills, with the ability to act as a trusted advisor and POC to hiring managers at all levels.</li>
<li>Excellent organizational skills and the ability to manage concurrent requisitions.</li></ul> 


What do we need you to do?
<ul>
<li>Own requisition intake, job posting, sourcing, screening, interview coordination, and offer management for all open roles firmwide. 
</li>
<li>Manage a steady volume of roles across the firm's service lines, as well as periodic specialty and leadership searches.</li>
<li>Maintain accurate, up-to-date candidate pipelines and requisition status in the applicant tracking system and in supporting recruiting reports.</li>
<li>Own and administer remote-staffing and contract/contingent-labor agreements, including day-to-day vendor relationship management, contract renewals, rate negotiations, and performance tracking.</li>
<li>Post and maintain job ads across job boards, social platforms, and the company career page. Review and respond to all applications.</li>
<li>Represent Capstone at career fairs and industry events to build brand visibility and support the firm&rsquo;s talent pipeline.</li></ul> 


What's in it for you?
<ul>
<li>Competitive wages, 3 weeks paid time off to start, and paid holidays.</li>
<li>Flexibility to ensure a happy work/life balance</li>
<li>Be part of a growing organization that is looking for people who want to do better for themselves, their teammates, and their clients. If you love helping others be successful, this is the job for you.</li>
<li>A generous Benefit Package that includes:
<ul><li>100% Company-Paid medical, dental, vision insurance</li>
<li>FSA &amp; HSA</li>
</ul></li></ul><ul><li><div><ul><li>401k Match</li>
<li>Volunteer time</li>
<li>Flexible schedule</li>
<li>Company-Paid Life Insurance</li>
<li>Hybrid work schedule</li></ul></div></li> 
</ul>
Although we take our work very seriously, we don't take ourselves too seriously. This is more than just a place to get through the workday. We enjoy our work and our time together! If this sounds like what you're looking for, we encourage you to apply. Pay based on experience and education.</div>

Talent Acquisition Specialist

Interpath Laboratory, Inc

<div>
 
 Interpath Laboratory is looking for a Phlebotomist/Processor to join our Swing Shift team!
 
 Newly certified phlebotomists are encouraged to apply, although previous professional phlebotomy experience is preferred. In this role, you'll perform patient blood draws and assist with specimen pickups, including supporting our partnership with Treasure Valley Hospital. This is a great opportunity for someone who enjoys a variety of responsibilities and is committed to providing exceptional patient care.
 
 
 
 Pay:
 
 Starting at $18 per hour, with flexibility based on experience
 
 
 
 Schedule:
 
 Full-time, Monday - Friday, 1:30pm - 10:30pm
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Medical, Dental, Vision with In-Network &amp; Custom Network discounts
 </li>
 <li>
 401(K) with discretionary employer match
 </li>
 <li>
 Paid Time Off
 </li>
 <li>
 Free clinical diagnostic laboratory testing performed in house
 
 
 </li>
 </ul>
 
 In This Role, You Will Be Responsible For
 
 
 
 <ul>
 <li>
 Administrative duties: Providing excellent customer service to patients and families, answering phones, and monitoring for instrumentation alarms.
 </li>
 <li>
 Technical responsibilities: Performing venipuncture for blood collection, obtaining additional specimen types as required, and preparing all samples for lab testing and screening, with a focus on pediatric patients.
 </li>
 <li>
 Accurate data management: Verifying specimen information, performing data entry, and properly identifying patient information.
 </li>
 <li>
 Specimen handling: Receiving, processing, and packaging samples for referral labs while maintaining specimen integrity.
 </li>
 <li>
 Compliance: Following safety protocols, HIPAA policies, Medicare rules, and participating in quality assurance activities.
 </li>
 <li>
 Flexibility: Supporting clinic operations and assisting with coverage as needed to ensure smooth day-to-day workflow.
 </li>
 <li>
 Reliability: Maintaining consistent, punctual, and reliable attendance to ensure continuity of operations and support for our team and patients.
 
 
 </li>
 </ul>
 
 Education &amp; Certification
 
 
 
 <ul>
 <li>
 High school diploma or equivalent required
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Previous professional phlebotomy experience preferred; newly certified phlebotomists are encouraged to apply
 
 
 </li>
 </ul>
 
 Licensing
 
 
 
 <ul>
 <li>
 Valid driver's license and clean driving record (position requires assistance with STAT pickups)
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Excellent communication skills with the ability to interact professionally and compassionately with pediatric patients and their families
 </li>
 <li>
 Detail-oriented with a strong focus on accuracy
 </li>
 <li>
 Highly organized and capable of managing multiple responsibilities effectively
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 As a commitment to our clients and their requirements, all candidates for this position must meet the following immunization and health screening requirements before starting employment at the designated site:
 
 
 <ul>
 <li>
 Annual Influenza (Flu) vaccination
 </li>
 <li>
 Hepatitis B (HepB) series
 </li>
 <li>
 Measles, Mumps, Rubella (MMR) vaccination
 </li>
 <li>
 Tuberculosis (TB) test, PPD (within the last 12 months)
 </li>
 <li>
 Tetanus, Diphtheria, Pertussis (TDAP) vaccination (within the last 10 years)
 </li>
 <li>
 Varicella (Chickenpox) vaccination or immunity
 
 
 </li>
 </ul>
 *Proof of immunization or immunity will be requested upon hiring. If not presently immunized, but willing to receive, Interpath will cover the associated costs at their partner clinic.*
 
 
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Laboratory setting with automated equipment emitting ambient sounds.
 </li>
 <li>
 High level of staff interaction in close quarters; must hear alarms to ensure timely response to safety needs.
 </li>
 <li>
 Regular handling of potentially infectious samples, with required protective gear (lab coat, gloves, goggles, face shield).
 </li>
 <li>
 Ability to sit, stand, bend, kneel, crawl, twist, and walk on uneven surfaces throughout the day.
 </li>
 <li>
 Frequent bending, extended standing, and lifting up to 30 pounds.
 </li>
 <li>
 Flexibility to work extended hours or overtime as needed.
 
 
 </li>
 </ul>
 
 OSHA Category:
 
 This role involves exposure to blood, body fluids, and/or tissues, with Hepatitis-B vaccination offered to all performing these duties.
 
 
 
 About Us:
 
 Interpath Laboratory is a family-owned and operated clinical and anatomic pathology laboratory serving communities across Oregon, Washington, Nebraska, and Idaho. With more than 90 locations and over 60 years of steady growth, we are one of the Pacific Northwest&rsquo;s leading independent laboratories, with plans for continued and strategic expansion into the Midwest.
 
 
 We are known for delivering rapid, reliable, and cost-effective laboratory testing while maintaining the flexibility, innovation, and personal connection that come from remaining independent. Our success is built on strong relationships&mdash;with our clients, our patients, and most importantly, our employees.
 
 
 At Interpath, we foster a collaborative, supportive work environment where teamwork, professionalism, and positive attitudes matter. We believe great results start with great people, and we are committed to creating a workplace where employees can build meaningful careers while making a real impact in the communities we serve.
 
 
 We are excited to share with you a short video that shows why the Interpath family is so special. Please click here: https://youtu.be/iMaXUt6s9rg
 
 
 #Pre-Analytical
</div>

Phlebotomist/Processor

Applied Materials

<div>Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips &ndash; the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world &ndash; like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary:
$37.00 - $51.20
Location:
Boise,ID
You&rsquo;ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible&mdash;while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We&rsquo;re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . 
As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service. 
<div>Role Responsibilities:
</div><div><div><div><div><div><div><div><div><div><ul><li>Install, maintain, and upgrade customer equipment
</li><li>Apply basic diagnostic techniques to assess equipment and address technical issues, with assistance from Senior Field Service Engineers [Customer Engineers]
</li><li>Collaborate with Senior Field Service Engineers [Customer Engineers] and/or the customer to understand roadmaps, process flows, inflection points, requirements, and business challenges
</li><li>Train and mentor junior Field Service Engineers [Customer Engineers]
</li><li>Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
</li><li>Coordinate and communicate directly with customers
</li><li>Fulfill additional duties, as assigned 
</li></ul> 
Minimum Qualifications:
<ul><li>Completion of an Associate degree, military technical training, field service experience, or trade certification
</li><li>4-7 years of work experience in semiconductor industry or other equipment support industry
</li><li>Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
</li><li>Strong knowledge of hand tools and their appropriate usage, including digital multimeters
</li><li>Effective written and verbal communication skills
</li><li>Basic knowledge of Microsoft Excel, Word, and PowerPoint
</li><li>Possession of a valid driver&rsquo;s license and the ability to obtain a passport, if travel is required.
</li><li>Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols 
</li></ul> 
Physical Requirements:
 
This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
</div></div></div></div></div></div></div></div></div>#LI #hiring
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 20% of the Time
Relocation Eligible:
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.</div>

Customer Engineer III - (C3)

Deloitte

Global Tax Technology Customer Success and Strategy Leader, Senior ManagerReference Code 5420
 
Country: 
US Locations: USA - Birmingham; USA - Boise; USA - Cincinnati; USA - Cleveland; USA - Colorado Springs; USA - Columbus; USA - Davenport; USA - Dayton; USA - Des Moines; USA - Grand Rapids; USA - Hermitage; USA - Indianapolis; USA - Jacksonville; USA - Kansas City; USA - Louisville; USA - Memphis; USA - Midland; USA - Nashville; USA - New Orleans; USA - Omaha; USA - Pittsburgh; USA - San Antonio; USA - St. Louis; USA - Tampa; USA - Tulsa
 
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
 
Work you'll do
 
The Customer Success & Strategy Leader is responsible for driving the execution of the Global Tax & Legal (GTL) customer success vision, operating strategy, and business transformation initiatives across Deloitte's tax technology ecosystem for Global Tax & Legal Support. This role partners with business stakeholders, product teams, and support operations to enhance the end-user support experience, improve service delivery, drive adoption of support capabilities, and advance strategic support initiatives across GTL platforms.
 
Essential Job Functions
 
Develop the strategy for and oversee execution of the GT&L Product Support and Business Operations technology; example technologies include Genesys, ServiceNow CSM, as well as leveraging Power BI for data insights.
 
Drive AI, automation, and digital transformation initiatives for the GT&L Support organization, identifying opportunities to leverage GenAI and emerging technologies to enhance customer experience, practitioner productivity, service quality, and operational scalability.
 
Manage relationships with member firms and geographic stakeholders related to support processes, ensuring support priorities, service expectations, onboarding needs, and regional requirements are effectively understood and addressed. Establish customer success frameworks that drive adoption, engagement, and satisfaction
 
Lead strategic analysis and research initiatives to identify and implement forward-looking solutions that drive support effectiveness creating an exceptional user experience.
 
Champion the voice of the customer within the support organization, leveraging customer feedback, support trends, and adoption insights to improve the end-user experience and drive CSAT outcomes.
 
Collaborate closely with the Product Support Lead to seamlessly integrate new projects into operations.
 
Lead cross-functional strategic programs and integrations, partnering with Product, Engineering, DevOps, and Support Operations teams to deliver seamless customer support experiences and achieve business objectives
 
Serve as a trusted partner and liaison to internal and external stakeholders for support processes, while focusing on talent development and performance management.
 
The team
 
Global Tax & Legal deploys the right team of experts to address the ever-evolving needs of our businesses around the world. Our professionals deliver superior compliance and advisory insights and guidance (local and global) to support our businesses operating in singular or multiple jurisdictions.
 
Qualifications
 
Minimum 15 years industry experience including 10 years' experience leading business operations, product support, or customer experience projects, including ownership of project strategy, delivery, and measurable outcomes for large scale, global applications with 5 years of experience implementing support technology projects,
 
Demonstrated proficiency with customer support and case management platforms (e.g., Genesys, ServiceNow CSM/Now Assist) and the ability to translate customer business needs into technology projects.
 
Experience with complex project strategy partnering effectively with technical teams, vendors, product teams, and customer success leads.
 
Working knowledge of Gen AI and/or Agentic AI and practical use cases in support operations (e.g., agent assist, knowledge generation, summarization), with exposure to agentic AI approaches preferred.
 
Strong change management and operationalization skills, including designing support user experiences, and awareness of embedding new processes/tools into day-to-day operations.
 
Exceptional stakeholder management and cross-functional collaboration skills, including partnering with Product Support and Customer Success leaders to prioritize roadmaps and identify opportunities.
 
Analytical capabilities with experience building dashboards and insights (e.g., Power BI), defining KPIs, and using data to drive decisions and performance improvements.
 
Excellent written and verbal communication skills, with the ability to create executive-ready updates, influence decision-making, and align geographically distributed teams.
 
Proficiency in MS word, PowerPoint, Excel to create visually and verbally engaging reports and presentations
 
Ability to inspire, coach, develop and motivate individuals and teams.
 
Driven, self-starter with excellent teaming skills who can work and communicate at an executive level.
 
Ability to manage multiple concurrent projects and deadlines; exercise strong problem‑solving and sound judgment; operate independently in a virtual environment; and maintain composure under pressure while modelling calm leadership for junior support staff.
 
Willingness and ability to travel occasionally, including globally, in support of role responsibilities.
 
Experience working in global support organization for a professional services environment preferred
 
Limited immigration sponsorship may be available.
 
Our culture
 
At Deloitte Global people are valued and respected for who they are - with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.
 
Professional development
 
From entry-level employees to senior leaders, we believe in investing in you, helping you identify and hone your unique strengths at every step of your career. We offer opportunities to build new skills, take on leadership opportunities, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
 
Benefits
 
At Deloitte, we value our people and offer employees a broad range of benefits. Our Total Rewards program reflects our continued commitment to lead from the front in everything we do-that's why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being.
 
globalGT&L

Global Tax Technology Customer Success and Strategy Leader, Senior Manager

Pelco Products, Inc.

<div>Job Description:
IDL Classification: Occupation Description: Set up, operate, or tend milling or planning machines to mill, plane, shape, groove, or profile metal or plastic work pieces.
Job Summary:
Operate CNC mills, lathes, and other machine equipment to manufacture parts per specifications. Ensure products meet quality standards and production goals while maintaining a safe and clean work environment. Work under the direction of the Team Leader and follow all applicable safety and company policies. 
Responsibilities:<ul><li>
Operate CNC mills and lathes to produce precision parts based on engineering drawings and specifications.</li><li>
Perform part inspections using precision measuring tools to verify dimensional accuracy.</li><li>
Ensure proper training is completed before operating any tool or machine.</li><li>
Document all production activity, including shop travelers, part counts, quality checks, and maintenance logs.</li><li>
Follow proper lifting techniques and use required PPE (e.g., safety glasses, hearing protection, gloves).</li><li>
Maintain machines through daily cleaning and routine preventative maintenance.</li><li>
Assist with troubleshooting part or machine issues, collaborating with machinists or supervisors as needed.</li><li>
Maintain work area cleanliness and follow 5S practices to support efficiency and safety.</li></ul> 
Compliance and Safety:<ul><li>
Maintain a safe and organized work environment.</li><li>
Follow all PedSafety Pelco Solutions Handbook guidelines and posted work rules.</li><li>
Ensure equipment calibrations and PMs are current and documented.</li><li>
Notify the supervisor of any safety hazards, equipment concerns, or quality issues.</li></ul> 
Continuous Improvement:<ul><li>
Identify opportunities to improve machining processes, reduce waste, and improve quality or productivity.</li><li>
Provide input on tooling improvements or operational adjustments.</li></ul> 
Computer Use and Documentation:<ul><li>
Use computers to log production data and complete forms accurately.</li><li>
Proficient in Microsoft Word and Excel for basic documentation and data entry.</li></ul> 
Qualifications:<ul><li>
High school diploma or equivalent.</li><li>
2-5 years' experience operating and set up of CNC mills and lathes required.</li><li>
Ability to read and interpret technical drawings and schematics.</li><li>
Proficiency in the use of measuring tools such as calipers, micrometers, and gauges.</li><li>
Good manual dexterity and attention to detail.</li><li>
Strong communication and teamwork skills.</li><li>
Familiarity with ISO 9001 is a plus.</li></ul> 
Physical Requirements:<ul><li>
Must be able to work up to 10-hour shifts.</li><li>
Must be able to lift up to 50 lbs. repeatedly throughout the day.</li><li>
Regular standing, bending, twisting, pushing, and pulling.</li><li>
Must be able to tolerate moderate noise and temperature changes in the work environment.</li></ul> 
Work Environment:<ul><li>
Manufacturing shop with exposure to noise, lubricants, and moving machinery.</li><li>
Use of PPE is mandatory in designated areas.</li></ul> 
Expectations:<ul><li>
Commitment to teamwork and collaboration.</li><li>
Consistent attendance and punctuality.</li><li>
Task focus with a strong sense of urgency.</li><li>
Dedication to delivering quality work that meets or exceeds specifications.</li><li>
Contribute to the success and goals of the company.</li></ul></div>

CNC Operator II

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