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desktop support manager

Howard University Hospital

<div><h2 class="jobSectionHeader"><b>Desktop Support Manager</b></h2><p><b>
Howard University Hospital &ndash; Washington, DC</b></p><h3 class="jobSectionHeader"><b>
Role Summary</b></h3><p>
Howard University Hospital is seeking an experienced <b>Desktop Support Manager</b> to lead and oversee the daily operations of our Desktop Support team. This role is responsible for ensuring reliable and responsive technical support services that enable hospital operations, clinical care, and administrative functions.</p><p>
The Desktop Support Manager provides leadership, operational oversight, and advanced technical expertise while managing a team responsible for supporting enterprise desktop systems, mobile devices, and end-user technology across the hospital. The position works closely with Service Delivery, Endpoint Management, and other IT teams to ensure timely incident resolution, service quality, and continuous improvement of desktop support services.</p><p>
This is a leadership role in a fast-paced healthcare environment where dependable technology support is critical to operational continuity and patient care.</p><h3 class="jobSectionHeader"><b>
What You&rsquo;ll Do</b></h3><ul><li>
Lead and manage the daily operations of the Desktop Support team supporting hospital staff, faculty, and administrators</li><li>
Supervise technical staff and team leads, including hiring, coaching, performance management, and workload distribution</li><li>
Monitor ticket queues, prioritize incidents, and ensure timely resolution in accordance with service expectations</li><li>
Partner with Service Delivery and other IT teams to coordinate escalations and cross-team issue resolution</li><li>
Analyze desktop support trends and metrics to improve service delivery and operational efficiency</li><li>
Lead desktop support initiatives and projects in collaboration with IT leadership</li><li>
Assist in developing departmental operating and capital budgets</li><li>
Implement and maintain service management practices aligned with ITSM/ITIL frameworks</li><li>
Coordinate with Endpoint Management teams on imaging, patching, and endpoint security</li><li>
Provide advanced troubleshooting support for complex technical issues affecting desktop systems and applications</li><li>
Maintain working knowledge of enterprise hospital applications, networks, and services</li></ul><h3 class="jobSectionHeader"><b>
Required Qualifications</b></h3><ul><li>
Bachelor&rsquo;s degree in Information Systems, Computer Science, or a related field, or an equivalent combination of education and experience</li><li>
Demonstrated leadership and supervisory experience managing technical support teams</li><li>
Experience supporting Windows and macOS desktop operating systems</li><li>
Experience with mobile device platforms and enterprise endpoint environments</li><li>
Strong troubleshooting and problem-solving skills in enterprise technology environments</li><li>
Excellent communication and interpersonal skills with the ability to support both technical and non-technical users</li><li>
Experience managing complex workloads and competing priorities</li><li>
Demonstrated ability to foster a collaborative and customer-focused team environment</li><li>
Experience with ITSM or ITIL service management practices</li><li>
Experience supporting IT services in a hospital, healthcare, or higher education environment preferred</li></ul><h3 class="jobSectionHeader"><b>
About Howard University Hospital</b></h3><p>
Howard University Hospital is a leading academic medical center located in Washington, DC. As the nation&rsquo;s only teaching hospital on the campus of a historically Black university, the hospital has a long tradition of excellence in patient care, medical education, and community service.</p><p>
Our employees are dedicated to advancing health equity, improving patient outcomes, and supporting a collaborative healthcare environment that values innovation, integrity, and service.</p><h3 class="jobSectionHeader"><b>
What We Offer</b></h3><ul><li>
Competitive and comprehensive benefits package</li><li>
Medical, dental, and vision insurance</li><li>
Retirement savings plans</li><li>
Paid time off and holidays</li><li>
Professional development and career growth opportunities</li><li>
A collaborative mission-driven healthcare environment</li></ul><h3 class="jobSectionHeader"><b>
Pay + Schedule</b></h3><p><b>
Location:</b> Howard University Hospital &ndash; Washington, DC<br>
<b>Department:</b> IT Technology Services<br>
<b>Reports To:</b> Infrastructure Manager<br>
<b>Status:</b> Full-Time<br>
<b>FLSA Status:</b> Exempt</p><p>
Salary will be determined by the Compensation Department based on experience, education, internal equity, and other relevant factors.</p><h3 class="jobSectionHeader"><b>
Compliance Statements</b></h3><p><b>
Culture of Care</b></p><p>
Howard University Hospital supports a Just Culture that promotes accountability, learning, and patient safety.</p><p><b>
Equal Opportunity Employer</b></p><p>
Howard University Hospital is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other status protected by applicable law.</p><p><b>
Reasonable Accommodation</b></p><p>
Howard University Hospital is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. If you require an accommodation during the application or interview process, please contact the Human Resources Department at HUHLA@huhosp.org.</p><p><b>
Pay Transparency</b></p><p>
Salary ranges listed in job postings reflect the expected compensation range for the position and are provided in accordance with applicable pay transparency laws. Final compensation is determined based on experience, education, internal equity, and other relevant factors.</p><p><b>
Disclaimer</b></p><p>
The above statements describe the general nature and level of work performed. They are not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.</p></div>

Desktop Support Manager

Contact Government Services, LLC

<div><div>Desktop/Workstation Design Engineer</div>
<div>Employment Type: Full-Time, Experienced</div>
<div>Department: Information Technology</div>
<div></div>
<div>CGS is seeking an experienced Desktop/Workstation Design Engineer to participate in architecture discussions, system reviews, design planning, and technology roadmap planning for current and future desktop integration efforts.
</div>
<div></div><div>CGS brings motivated, highly skilled, and creative people together to solve the government&rsquo;s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.</div>
<div></div>
<div>Skills and attributes for success:</div>
<ul><li>Acts as the Subject Matter Expert for the development and implementation of the Desktop Operating System (OS) Images.
</li></ul><ul><li>The candidate engineers&rsquo; robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM) and the Microsoft Deployment Toolkit (MDT).
</li></ul><ul><li>Develops tests and implements software distribution packages, to include updates to software applications to be applied to desktops, laptops, tablets, and servers used within the enterprise.
</li></ul><ul><li>Provides information and recommendations to meet various user-based software requirements.
</li></ul><ul><li>Strong familiarity with scripting languages such as Powershell and VB script.
</li></ul><ul><li>Implements server OS deployment methodologies to include automated server build processes.
</li></ul><ul><li>Provides support for an OS patching infrastructure such as HCL BigFix or Windows Update/MECM that applies mandatory security updates to enterprise systems.
</li></ul><ul><li>Analyzes, evaluates, and recommends desktop, laptop, tablet, and server hardware.
</li></ul><ul><li>Performs security related tasks which include, documentation, vulnerability scan review, assessment support, patch management, and auditing as required.</li></ul>
<div></div>
<div>Qualifications:</div>
<ul><li>The ideal candidate for this position will possess experience with integrating and upgrading desktops and laptops from the Windows 7 operating system to Windows 10 operating system, upgrading Microsoft and 3rd party applications, and have experience with litigating software such as Ipro and Concordance.
</li></ul><ul><li>The ability to work independently with only minor guidance is a must. Our team is engineering a Windows 10 image on an Intel based system which will be integrated with Microsoft Exchange 2013, Microsoft Office 2013, and various 3rd party applications.
</li></ul><ul><li> Windows OS engineering experience</li></ul>
<ul><li> Understanding of the application of security controls on the image</li></ul>
<ul><li> Microsoft Office engineering experience</li></ul>
<ul><li> Integrating anti-virus applications in an image</li></ul>
<ul><li> VPN/Remote access (Cisco Secure Access with RSA a plus)</li></ul>
<ul><li> Windows Scripting experience</li></ul>
<ul><li> Good writing skills</li></ul>
<div></div>
<div>Ideally, you will also have:</div>
<ul><li> VB and/or VBA coding experience a plus</li></ul>
<ul><li> VDI/Citrix experience</li></ul>
<ul><li> SMS/SCCM experience a plus</li></ul>
<ul><li> Understanding of PKI</li></ul>
<ul><li> VMWare experience</li></ul>
<ul><li> Litigating software such as Ipro and Concordance</li></ul>
<div></div>
<div>Our Commitment:</div>
<div>Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client&rsquo;s specific needs. We are committed to solving the most challenging and dynamic problems.</div>
<div></div>
<div>For the past seven years, we&rsquo;ve been growing our government-contracting portfolio, and along the way, we&rsquo;ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.</div>
<div></div>
<div>Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.</div>
<div></div>
<div>We care about our employees. Therefore, we offer a comprehensive benefits package.</div>
<ul><li> Health, Dental, and Vision</li></ul>
<ul><li> Life Insurance</li></ul>
<ul><li> 401k</li></ul>
<ul><li> Flexible Spending Account (Health, Dependent Care, and Commuter)</li></ul>
<ul><li> Paid Time Off and Observance of State/Federal Holidays</li></ul>
<div></div>
<div>Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div>
<div></div>
<div>Join our team and become part of government innovation!</div>
<div></div>
<div>Explore additional job opportunities with CGS on our Job Board:</div>
<div>https://cgsfederal.com/join-our-team/</div>
<div>For more information about CGS please visit: https://www.cgsfederal.com or contact:</div>
<div>Email: info@cgsfederal.com</div>
<div></div>
<div>#CJ</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Desktop/Workstation Design Engineer

#twiceasnice Recruiting

<div>
 <p>
  <strong>
   IT Support Technician (Degree + 1 Year Exp &amp; 25% Travel Req)
  </strong>
 </p>
 <p>
  <strong>
   Location: Remote from Washington
  </strong>
 </p>
 <p>
  <strong>
   Salary: $60,000 + Benefits
  </strong>
 </p>
 <p>
  <strong>
   Benefits: Medical, Dental, Short/Long-Term Disability, 401K w/ 3% Safe Harbor, PTO, &amp; Paid Holidays
  </strong>
 </p>
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  <strong>
   Job Type: Full-Time
  </strong>
 </p>
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  <strong>
   Typical Hours: M-F, 8am-5pm PST
  </strong>
 </p>
 <p>
  <strong>
   Start Date: ASAP
  </strong>
 </p>
 <p>
  <strong>
   Sponsorship: Not available
  </strong>
 </p>
 <p>
  <strong>
   Relocation Assistance: Not Available
  </strong>
 </p>
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  <strong>
   Travel: 25% within Washington (~2-day trips per month + ~1 overnight; driving required)
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   IT Support Technician (Degree + 1 Year Exp &amp; 25% Travel Req) Description
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Our MSP client in the managed IT services industry is seeking an IT Support Technician to support small business clients across Washington. This role provides 75% Tier 1 and 25% Tier 2 support, troubleshooting hardware, software, and Microsoft 365 issues both remotely and at client sites. The ideal candidate holds an Associate or Bachelor&rsquo;s degree in a computer science related field, has a strong foundation in Windows systems and hardware support, and communicates technical information clearly to non-technical users. This is an excellent opportunity to gain broad hands-on experience in a growth-oriented MSP environment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   IT Support Technician (Degree + 1 Year Exp &amp; 25% Travel Req) Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  &bull; Provide Tier 1 (75%) technical support for hardware, software, and access issues
 </p>
 <p>
  &bull; Provide Tier 2 (25%) technical support by troubleshooting issues and escalating as appropriate
 </p>
 <p>
  &bull; Resolve Microsoft 365 account issues including email, login, and access problems
 </p>
 <p>
  &bull; Support Windows desktop and laptop systems including configuration and maintenance
 </p>
 <p>
  &bull; Install and configure desktops, laptops, printers, and scanners for end users
 </p>
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  &bull; Travel to client sites to complete installations, data transfers, and onsite issue resolution
 </p>
 <p>
  &bull; Address basic connectivity issues with support from senior technicians as needed
 </p>
 <p>
  &bull; Document and manage service tickets using the Autotask ticketing system
 </p>
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  &bull; Perform basic hardware repairs and component troubleshooting for desktops and laptops
 </p>
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  &bull; Support clients during outages and communicate issue status and resolution clearly
 </p>
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  &bull; Deliver professional end-user support while maintaining high levels of customer satisfaction
 </p>
 <p>
  <br/>
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  <strong>
   IT Support Technician (Degree + 1 Year Exp &amp; 25% Travel Req) Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  &bull; Associate or Bachelor&rsquo;s degree in a computer science related field is required
 </p>
 <p>
  &bull; 1+ years of IT support experience is required
 </p>
 <p>
  &bull; Strong understanding of Windows operating systems and Microsoft 365 is required
 </p>
 <p>
  &bull; Knowledge of desktop and laptop hardware components with basic repair skills is required
 </p>
 <p>
  &bull; Driver&rsquo;s license and reliable personal vehicle are required
 </p>
 <p>
  &bull; Ability to travel 25% within the state of Washington is required
 </p>
</div>


IT Support Technician ($60K, Degree + 1 Year Exp & 25% Travel Req)

Board of Governors of the Federal Reserve System

<p></p><div><div><b>Minimum Education</b><br>
<br>
Bachelor's degree or equivalent experience<br>
<br>
<b>Minimum Experience</b><br>
<br>
6<br>
<br>
<b>Summary</b><br>
<br>
Working under close supervision of the Assistant Director, manages a unit within IT that develops applications, analyzes financial data, or provides automation infrastructure support for the Board. The Applications Manager manages the development, maintenance and testing of custom applications on mainframe and distributed platforms to support client business functions; directs the design development of major systems by maintaining detailed conceptual knowledge of the systems in the unit; and, follows the System Development Methodology (SDM). The Financial Systems Manager manages the requirements definition and Systemwide coordination of systems to process economic, financial, and supervisory data, and provides technical expertise in data content and analysis; operates the systems processing the Board's economic, financial, and supervisory micro data; develops edit standards for these data and analyzes variances against edit standards as data are processed; and produces releases, reports, etc., for the data services. The Systems and Telecommunications Manager manages the development of requirements, design and installation of central systems software (operating system, database) and telecommunications services (local and wide area networks); supervises the planning and enhancement of these services, and coordinates any modifications to them to increase performance; manages the application of maintenance to these systems, oversees the development of procedures to keep them current; and, oversees planning for changes to the automation architecture for new telecommunication services. The Mainframe and Distributed Systems Manager manages the development of requirements, design and installation of desktop and mainframe operating system software, supervises the planning and enhancement of these services, manages the application of maintenance to these systems; oversees the development of procedures to keep them current; and, oversees planning for changes to the automation architecture for new desktop and mainframe services.<br>
<br>
<b>Duties and Responsibilities</b><br>
<ul><li>
Plans, assigns, monitors, leads, and directs all unit activities, and ensures that all deadlines are met and service level objectives satisfied.</li><li>
Conducts regular reviews of the performance of unit staff and provides on-going coaching, feedback, and training as required.</li><li>
Prepares and monitors unit budget and operating plan; matches expenses to budget and income recovery; makes contributions to preparing branch budget and operating plan.</li><li>
Maintains excellent regular communications with clients, peers and IT senior management; keeps them informed in a timely manner of items appropriate to the unit such as project status, schedule, budget, and relevant issues.</li><li>
Understands client missions and business functions; develops and implements client requirements and provides status to Assistant Director.</li><li>
Serves as technical expert, developing solutions for complex problems.</li><li>
Serves on IT committees and may lead ad hoc task forces; may serve on System and federal agency committees.</li><li>
In coordination with Assistant Director, develops requirements for outside contract work; selects contract personnel and monitors performance.</li><li>
May conduct internal reviews of unit/branch operations as assigned.</li><li>
Maintains an extensive knowledge of evolving automation and computer technologies through professional publications, internal research, and training and conferences.</li></ul></div><p></p><div><b>
Position Requirements</b></div><p></p><div><p><b>
Position Requirements</b></p><p><b>
FR-27 Minimal Qualifications:</b></p><p>
Requires a bachelor&rsquo;s degree preferably in computer science, telecommunications, information systems, accounting, economics, finance or a related discipline and six years of experience or equivalent experience. Technical and analytical skills. Demonstrates comprehensive knowledge of Board and System's automation environment, client business functions, and System use of central and distributed environmental software and series processing. Demonstrates strong technical management experience, and strong knowledge of the technologies and management practices employed by IT and the Board are required. Demonstrates thorough knowledge of own area of responsibility and a comprehensive knowledge of all IT functions, activities, technologies including cost/benefit analyses and SDM. Demonstrates strong leadership in managing professional and technical staff and projects.</p><p>
 Three or more years of experience leading projects preferred.</p><p></p><p><b><br>
FR-28 Minimal Qualifications:</b></p><p>
At the FR-28 grade level, the incumbent must have a bachelor&rsquo;s degree and eight years of experience and two years of management experience. Requires technical and analytical skills. Demonstrates comprehensive knowledge of the Board and System's automation environment, client business functions, and System use of central and distributed environmental software and series processing. Demonstrates strong technical management experience, and strong knowledge of the technologies and management practices employed by IT and the Board are required. Demonstrates thorough knowledge of own area of responsibility and a comprehensive knowledge of all IT functions, activities, technologies including cost/benefit analyses and SDM. Demonstrates strong leadership in managing professional and technical staff and projects.</p><p></p><p><b><br>
FR-29 Minimal Qualifications:</b></p><p>
At the FR-29 grade level, the incumbent must have a bachelor&rsquo;s degree and nine years of experience and three years of management experience. Requires technical and analytical skills. Demonstrates comprehensive knowledge of the Board and System's automation environment, client business functions, and System use of central and distributed environmental software and series processing. Demonstrates strong technical management experience, and strong knowledge of the technologies and management practices employed by IT and the Board are required. Demonstrates thorough knowledge of own area of responsibility and a comprehensive knowledge of all IT functions, activities, technologies including cost/benefit analyses and SDM. Demonstrates strong leadership in managing professional and technical staff and projects. Expert in coaching and developing staff.</p><p></p><p><b><br>
Remarks:</b></p><p>
The ideal candidate must demonstrate effective project team and client-business relationship management as well as demonstrated effective relationship management skills for staff at all levels. Strong leadership or management experience in the planning, development, and implementation and support of custom developed applications, collaboration solutions, business solutions, data management solutions, data analysis techniques, and/or strategic plans.</p><p>
Demonstrated experience in financial data analysis, data collection design, data editing methodologies, and experience working in and leading cross-functional teams with staff at all levels. Excellent written and verbal communication. Innovative thinking, complex problem-solving skills, and ability to transform abstract problems into actionable plans. The ability to work directly with unit staff, project teams, clients at all levels, Interagency staff at all levels, Reserve Bank contacts at all levels, and senior IT management. Demonstrated negotiation skills; decision quality; drive for excellence; analysis; initiative and resourcefulness; ability to learn; technical knowledge; tolerance for stress; leadership ability; ability to develop collaborative relationships; planning, organizing, and controlling skills; and a customer and service orientation.</p><p>
To successfully execute Statistics function priorities, candidates must also have demonstrated regulatory reporting knowledge, Reserve Bank leadership experience, political savvy, and a strategic mindset.</p><p>
U.S. citizenship required. Position is located in Washington DC, and on-site presence required.</p></div><p></p><div><b>
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, or application, membership, or service in the uniformed services.</b></div></div>

Manager, Financial Statements - Information Technology

adroitts

<p><b>adroitts</b> is a fast-growing IT solutions company that helps businesses adapt and grow in a continuously evolving market. Our tailor-made technological solutions are perfectly aligned to our client&rsquo;s business goals and objectives. we strive to be a long-term trusted and reliable partner for our customers organization to help overcome IT challenges. Our solutions, methodologies and implementations are designed with customer centric focus and customers ROI. We pride ourselves in our employees feeling welcomed, valued, and involved.</p><p><b>Technical Support Engineer &ndash; Division of International Finance </b></p><p><b>Position Description</b></p><p>The Technical Support Engineer Participates in evaluating, testing, deploying, and troubleshooting network systems to provide end-user support. Participates in performing back-end maintenance activities such as inventory management, software upgrades, and network maintenance to ensure systems operate correctly with minimal interruption. Supports the translation of customer support inquiries into technical requirements and in developing plans for the resolution of issues using broad knowledge of the Board's and division's technology environment.</p><p><b>Position Requirements</b></p><p>Candidates should have knowledge of PC desktop software and hardware, to <b>include experience with: ServiceNow, Windows active directory, installing and supporting PC software, basic PC troubleshooting, PC imaging, and on-site and remote end user help desk support.</b> Ability to work in a team environment, strong customer service orientation, oral and written communication skills, attention to detail, and interest in analyzing and solving end user problems are required. <b>Experience with ServiceNow, Linux, and iOS is required.</b></p><p>Position requires full-time (Mon-Fri) <b>on-site support</b> of desktop workstations and end-user support for the Division of International Finance. This support includes but is not limited to: imaging PC&rsquo;s, installing PC software, upgrading and replacing PC hardware, relocating hardware, basic and advanced troubleshooting, and assisting with help desk support. Grade level will be determined based on years of related experience, educational background, or an equivalent combination of training and related experience. Specific duties and responsibilities include:</p><ul><li>With extensive guidance, provides information technology technical support to customers/clients on small-scale efforts. Supports the translation of customer support inquiries into technical requirements.</li><li>May troubleshoot incidents from their start through their resolution. Participates in the development of plans for the resolution of issues and/or development of solutions using broad knowledge of the Board&rsquo;s and division&rsquo;s technology environment.</li><li>Supports the development of high quality, error free work products that go to clients and helps to communicate technical terms to them to provide guidance and/or summarizes complex data information in a succinct and compelling manner.</li><li>Participates in the installation, modification, enhancement and/or management of systems and network resources.</li><li>With extensive guidance, acts in the event of system failure, due to an error, to restore the operation of software systems. Participates in performing network maintenance on small-scale efforts to ensure systems operate correctly with minimal interruption.</li><li>Participates in determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. Supports providing corrective and preventative maintenance to systems to anticipate and safeguard the occurrence of issues. Develops foundational knowledge of Board security standards around system access control.</li><li>Has foundational knowledge of Federal policies and guidelines that govern the confidentiality, integrity, and availability of systems and information management. Stays up to date on IT security trends to recommend security enhancements.</li><li>Has expert knowledge of Federal policies and guidelines that govern the confidentiality, integrity, and availability of systems and information management. Stays up to date on IT security trends to recommend security enhancements.</li><li>Participates in the usage of modern programming languages (i.e., scripting), development tools, and development systems to contribute to the design, development, and implementation of solutions to improve technology efficiencies.</li><li>Supports the identification of defects in software functionality to support the defect resolution process by providing clear descriptions of defects and validating the resulting fixes. Develops foundational knowledge on variety of technology platforms as it relates to functionality (e.g., upgrades, patches, and new requirements).</li><li>Participates in the installation and/or maintenance of distributed processing systems.</li><li>Supports more senior staff in developing system access profiles by using end-user requirements and the level of information needed for a given job role.</li><li>Participates in the implementation of IT frameworks based on user requirements for small-scale efforts.</li><li>Supports the development of product designs to provide input on functional requirements, product designs, schedules, or potential problems for users. May analyze business needs and software requirements to determine feasibility of design within time and cost constraints.</li><li>Has foundational knowledge of evolving trends in technology to assist in developing innovative approaches that deliver value. Participates in researching technologies that might enhance user experience and provides results.</li></ul><p>We are looking forward to hearing from you!</p><p>Best,</p><p>adroitts</p><p>Pay: $60.00 - $65.00 per hour</p><p>Work Location: In person</p>

Technical Support Engineer

Children's National Hospital

<div>
 Families in Washington, DC&rsquo;s Wards 7 and 8 face the city&rsquo;s highest rates of food insecurity and diet-related chronic disease; over 80% of DC&rsquo;s food deserts are in these wards. In response, Children&rsquo;s National Hospital offers a produce prescription and nutrition education program to support families facing food access challenges. We seek a research assistant to support program delivery and evaluation.
 <br/>
 <br/>
 Ideal candidates are passionate about nutrition, health equity, and community-based prevention. Key qualities include:
 <br/>
 <br/>
 <ul>
  <li>
   Compassionate, clear communication with families
  </li>
  <li>
   Strong customer service mindset
  </li>
  <li>
   Proactive problem-solving and follow-up
  </li>
  <li>
   Quantitative or qualitative research skills and interest in scholarly work
   <br/>
   <br/>
  </li>
 </ul>
 Bilingual (Spanish) proficiency is preferred.
 <br/>
 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 Assist staff in the daily execution of program tasks and projects, providing administrative support to Program Manager and Program Coordinator. Responsible for maintaining office files, completing purchase and reimbursement requests, as well as managing financial records. Assist with fundraising by researching funding prospects, drafting communication with prospective donors, and managing logistics for fundraising events. Assist with special projects related to program goals and mission.
 <br/>
 <br/>
 <strong>
  Minimum Education
  <br/>
  <br/>
 </strong>
 High School Diploma or GED (Required)
 <br/>
 <br/>
 <strong>
  Minimum Work Experience
  <br/>
  <br/>
 </strong>
 1 year of performing administrative tasks (Required)
 <br/>
 <br/>
 <strong>
  Required Skills/Knowledge
  <br/>
  <br/>
 </strong>
 Proficient in all Microsoft Office applications, including Outlook, Excel, and Access.
 <br/>
 <br/>
 Ability to produce quality reports under tight deadlines.
 <br/>
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 Ability to maintain composure and professionalism in a busy clinic environment.
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 <br/>
 Web design and desktop publishing skills a plus.
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 <strong>
  Functional Accountabilities
  <br/>
  <br/>
 </strong>
 <strong>
  Administrative Support
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain office files.
  </li>
  <li>
   Complete purchase and reimbursement requests, as well as manage financial records.
  </li>
  <li>
   Ability to produce quality reports under tight deadlines.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Special Projects
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist with special projects related to program goals and mission.
  </li>
  <li>
   May coordinate volunteer effort.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Data and Research
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Will occasionally be tasked with keeping statistics regarding program.
  </li>
  <li>
   Ability to produce quality reports under tight deadlines.
  </li>
  <li>
   Maintain research databases in a manner which meets IRB requirements for protection of patient privacy.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Teamwork
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Collaborate with co-workers on day-to-day tasks and responsibilities.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Customer Service
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide excellent customer service to clinical team, patient families, referring physicians.
  </li>
  <li>
   Help families navigate complex hospital system and helps with coordination of care.
  </li>
  <li>
   Act as advocate for patients and families, facilitating service delivery and removing barriers to care.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Safety
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Speak up when team members appear to exhibit unsafe behavior or performance
  </li>
  <li>
   Continuously validate and verify information needed for decision making or documentation
  </li>
  <li>
   Stop in the face of uncertainty and takes time to resolve the situation
  </li>
  <li>
   Demonstrate accurate, clear and timely verbal and written communication
  </li>
  <li>
   Actively promote safety for patients, families, visitors and co-workers
  </li>
  <li>
   Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Organizational Accountabilities
  <br/>
  <br/>
 </strong>
 <strong>
  Organizational Commitment/Identification
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Anticipate and responds to customer needs; follows up until needs are met
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Teamwork/Communication
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Demonstrate collaborative and respectful behavior
  </li>
  <li>
   Partner with all team members to achieve goals
  </li>
  <li>
   Receptive to others&rsquo; ideas and opinions
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Performance Improvement/Problem-solving
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Contribute to a positive work environment
  </li>
  <li>
   Demonstrate flexibility and willingness to change
  </li>
  <li>
   Identify opportunities to improve clinical and administrative processes
  </li>
  <li>
   Make appropriate decisions, using sound judgment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Cost Management/Financial Responsibility
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Use resources efficiently
  </li>
  <li>
   Search for less costly ways of doing things
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Safety
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Speak up when team members appear to exhibit unsafe behavior or performance
  </li>
  <li>
   Continuously validate and verify information needed for decision making or documentation
  </li>
  <li>
   Stop in the face of uncertainty and takes time to resolve the situation
  </li>
  <li>
   Demonstrate accurate, clear and timely verbal and written communication
  </li>
  <li>
   Actively promote safety for patients, families, visitors and co-workers
  </li>
  <li>
   Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Primary Location
  <br/>
  <br/>
 </strong>
 District of Columbia-Washington
 <br/>
 <br/>
 <strong>
  Work Locations
  <br/>
  <br/>
 </strong>
 Anacostia
 <br/>
 <br/>
 <strong>
  Job
  <br/>
  <br/>
 </strong>
 Administrative Support / Customer Service
 <br/>
 <br/>
 <strong>
  Organization
  <br/>
  <br/>
 </strong>
 Goldberg Cntr Cmnty Ped Hlth
 <br/>
 <br/>
 <strong>
  Position Status
  <br/>
  <br/>
 </strong>
 R (Regular)
 <br/>
 <br/>
 <strong>
  Shift
  <br/>
  <br/>
 </strong>
 Variable
 <br/>
 <br/>
 <strong>
  Work Schedule
  <br/>
  <br/>
 </strong>
 M-F 9am to 5pm
 <br/>
 <br/>
 <strong>
  Job Posting
  <br/>
  <br/>
 </strong>
 Mar 4, 2026, 1:11:21 AM
 <br/>
 <br/>
 <strong>
  Full-Time Salary Range
  <br/>
  <br/>
 </strong>
 37336
</div>


Program Assistant - PRN (as-needed) - Family Lifestyle Program (Remote)

VTG Defense

<div>Overview:
<div>
VTG is seeking a <b>Financial Analyst </b>to provide business financial management support to our DoD customer in <b>Washington, DC (Navy Yard). </b>The <b>Financial Analyst </b>will provide financial analysis as a member of the Program Management Office (PMO) team. This position is onsite.</div>
Responsibilities:
<ul><li>Applies analytic techniques in the evaluation of program/project objectives. Analyzes requirements, status, budget and schedules.</li><li>
Conducts research and analysis of program requirements, procedures, performance, schedule, and risk. Collects, completes, organizes and interprets data related to ship/weapon/project acquisition and product programs.</li><li>
Confidently reports on program status, Risk, and Risk mitigation strategies to assigned customers and leadership.</li><li>
Tracks program/project status and schedules.</li><li>
Applies government-instituted processes for documentation, change control management and data management.</li><li>
Develops and reviews briefing materials, technical manuals and publications, and process documentation. Participates in technical studies, design meetings and activities, program reviews and conferences.</li><li>
Assist in tracking commitments, obligations, and expenditures to ensure performing activities are meeting periodic targets.</li><li>
Support the financial execution and formulation of financial plans for assigned programs.</li><li>
Attend program reviews, financial reviews, and applicable meetings where budget/financial support is required. Assist in correlating financial requirements into executable budgets.</li><li>
Draft spreadsheets, reports, and other documents and provide supporting analysis to present financial status of programs.</li></ul>
Qualifications:
<div><b>
Required skills:</b></div><ul><li>
Bachelor Degree in Finance, Accounting, Business, or 3-7 years in a related field.</li><li>
Demonstrated experience and specialized knowledge of Navy/DOD Financial Management processes; (Planning, Programming, Budgeting, and Execution (PPBE)).</li><li>
Proficiency with Navy Financial Management Tools; Navy Enterprise Resource Planning (ERP), Program Budget Information System (PBIS), NEPS (NAVSEA Enterprise Planning System, Computer Optimized Batch Reconciliation Application (Cobra), and Enterprise Digital Capabilities (EDC).
</li><li>Ability to collaborate with team members, multi-task, and adapt to change.</li><li>
Must have and maintain an active DoD Secret Clearance.</li><li>
Strong communication, analytical and organizational skills; strong knowledge of desktop tools such as Microsoft Office Suite (Word, Excel, PowerPoint and Outlook), excellent excel skills (pivot tables &amp; V-lookups) skills, ability to work independently and with a team.</li></ul><p></p><div><b><br>
Preferred skills:</b></div><ul><li>
Experience and understanding of the Program Objective Memorandum (POM) process, Issue Papers, and Budget Exhibits.</li><li>
Proficiency using Microsoft Office applications to analyze data and present status of projects.</li><li>
Proficiency using Microsoft Excel to generate graphs, input formulas, and data entry.</li></ul></div>

Financial Analyst

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