988 crisis call specialist

administrative specialist 3 - bu Jobs in Seattle

administrative specialist 3 - bu

administrative specialist iii (c9 : protec17-dph, dchs-admin) Jobs in Seattle

customer service representative ii Jobs in Seattle

customer service representative ii

dental assistant 2

dshs esa csd social service specialist 2

State of Washington

<div><div><div><h2 class="jobSectionHeader">Description</h2></div>
<div><div>DSHS ESA CSD &ndash; Social Service Specialist 2 
Are you committed to helping individuals and families overcome barriers to stability and self-sufficiency? The Economic Services Administration (ESA), Community Services Division (CSD), is seeking a Social Service Specialist 2 to join our team at the Capitol Hill Community Services Office, located in Seattle. 
 
As a Social Service Specialist 2, you will provide professional-level social services to a caseload of individuals and families who face barriers to self-sufficiency. You will conduct comprehensive assessments, develop employability and service plans, interpret medical evidence, and coordinate services that support participation in the WorkFirst program and eligibility for Aged, Blind, and Disabled and Housing and Essential Needs (ABD/HEN) programs, as well as Supplemental Security Income (SSI) pathways. 
 
Please note: This is an on-site role, requiring hands-on outreach and collaboration with clients and community partners. 
 
See why people like you chose careers with DSHS: 
<div></div>
 
Some of what you'll do:</div><ul><li>
Conduct comprehensive social service assessments for the Aged, Blind, and Disabled and Housing and Essential Needs programs (ABD/HEN) and the WorkFirst program to identify physical, psychological, vocational, and social barriers to self-sufficiency. 
</li><li>
Develop clear case plans and Individual Responsibility Plans with each person you serve. 
</li><li>
Review medical evidence to determine incapacity, disability-related exemptions, and eligibility pathways. 
</li><li>
Process Aged, Blind, and Disabled and Housing and Essential Needs decisions within required timelines. 
</li><li>
Support and track Supplemental Security Income and Social Security Disability Insurance applications, including referrals and appeals. 
</li><li>
Monitor WorkFirst participation, review required reports, and take timely action when activities are overdue. 
</li><li>
Complete specialized assessments such as Pregnancy to Employment and Time Limit Extensions. 
</li><li>
Coordinate services with medical providers, mental health professionals, chemical dependency treatment providers, domestic violence advocates, and community partners. 
</li>
Document all case actions accurately in agency systems and follow established policies and procedures. 
<li>
</li></ul>
Desired skills, knowledge, and abilities:<ul><li>
Comfort supporting people with complex needs: Ability to partner with individuals experiencing homelessness, mental health challenges, or substance use needs, offering grounded, consistent support in a respectful and nonjudgmental way. 
</li><li>
Client-focused planning: Skill in listening deeply, understanding each person&rsquo;s circumstances, and using that information to shape assessments, case plans, and participation requirements that support stability and progress. 
</li><li>
Clear, respectful communication: Ability to interact with clients, coworkers, medical providers, and community partners with tact, professionalism, and courtesy &mdash; even during challenging conversations or emotionally charged moments. 
</li><li>
Assessment and decision-making: Capability to interpret medical documentation, determine eligibility pathways, take timely case actions, and make sound decisions in a fast-paced environment with competing demands. 
</li><li>
Technical and regulatory proficiency: Comfort using multiple automated systems and applying program manuals, the Washington Administrative Code, and agency procedures to ensure accurate, policy-aligned work. 
</li>
Adaptability and conflict management: Skill in navigating change, managing stress, and de-escalating conflict while maintaining focus, professionalism, and a steady presence for the people you support. 
<li>
</li></ul>
Who should apply?<ul><li>
Twelve months of experience as a Social Service Specialist 1 AND completion of the agency&rsquo;s Social Service Specialist training program. 
OR 
</li><li>
A master's degree in social services, human services, behavioral sciences, criminal law/justice, or an allied field, AND one year as a Social Service Specialist 1 or equivalent paid social service experience*. A two-year master's degree in one of the above fields that included a practicum will be substituted for one year of paid social service experience. 
OR 
</li><li>
A bachelor's degree in social services, human services, behavioral sciences, criminal law/justice, or an allied field, AND two years of paid social service experience* performing functions equivalent to a Social Service Specialist 1. 
OR 
</li><li>
An equivalent combination of education/experience totaling six or more years. 
</li></ul>
Note: Paid Social Service experience must include assessing risk and safety to children and/or adults and providing direct family-centered practice services. 
Note: Employees must successfully complete the formal training course within eighteen months of their appointment. 
 
Additional information:<ul><li>
Work schedule: 8:00 AM - 5:00 PM, Monday through Friday 
</li>
King County employees receive 5% premium pay in addition to the advertised salary and are eligible to receive a free ORCA card for transportation use. 
<li>
</li></ul>
Ready to start a rewarding career? Apply today! 
Along with your application, please include:<ul><li>
An updated resume 
</li>
Three professional references with contact information 
<li>
</li></ul>
Questions? 
Please reach out to DSHS Recruiter Ricky Luna at ricky.luna@dshs.wa.gov and reference job number #03432. 
 
The Department of Social and Health Services&rsquo; (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency&rsquo;s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.</div>
<div><h2 class="jobSectionHeader">Supplemental Information</h2></div>
<div>Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant&rsquo;s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle. 
 
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384. 
 E-Verify&reg; is a registered trademark of the U.S. Department of Homeland Security</div></div></div>

DSHS ESA CSD Social Service Specialist 2

Kaiser Permanente

<div><div>Job Summary:</div> 
 
<div>Perform general patient access and registration duties in EPIC Practice Management, such as, answer telephones, make appointments, process referrals, maintain provider templates and appointment schedules, verify patient demographics and insurance coverage. Perform general patient account management duties, such as obtain prior authorization for services, process items in the appropriate work queues to complete registration and enter service capture data. Ensure patient accounts and coverage structures meet Kaiser Permanente standards and billing requirements of various payors. Function as liaison to Patient Financial Services and the Health Plan. Communicate with external government payors and employers, as necessary. Work directly with patients on billing related matters and provide fee estimates to patients for Kaiser Permanente services. May perform duties related to cash collection and depositing. Demonstrate strong customer service and communication skills. Adhere to HIPAA and patient confidentiality requirements. May act as the patients first point of contact with Kaiser Permanente.</div><div> 

Essential Responsibilities:</div> 
 
<ul><li>Patient Access and Registration: Answer phones; Perform appointment making processes; Complete accurate patient registration, such as verification of patient demographics and payor coverage; Perform check-in, check-out, admit and discharge tasks; Build and maintain appointing templates; Perform MyGH set up verification; Communicate with patients via multiple channels; Process internal and external referrals.</li><li>
General Account Management: Confirm and set up payor coverage structures; Obtain prior authorization for services; Process appropriate items in the patient, claim edit and charge review work queues; Act as liaison to Patient Financial Services and the Health Plan; Communicate with external government payors and employers, as necessary; Perform manual service capture and data entry; Act as liaison to Health Information Management Coding Specialist for facility specific coding issues; Apply account review criteria and billing guidelines in preparation for off site billing of professional services; Provide fee estimates for KP services; Assist patients with billing questions.</li><li>
Cash Collection and Depositing: Collect co-pays and cost shares for services; Process refunds; Perform daily cash reconciliation and reporting for retail transactions; Process daily till closeout; Prepare bank documentation, combine and reconcile deposits of cashiers in the facility.</li><li>
Customer Service: Adhere to Kaiser Permanente behavior &amp; appearance standards; Demonstrate strong customer service and communication skills; Treat customers with courtesy and respect; Adhere to HIPAA and patient confidentiality requirements; May act as a guide when a patient accesses Kaiser Permanente services.</li></ul><div> 
Basic Qualifications:</div>
<div>Experience</div> 
 
<ul><li>Minimum one (1) year of experience in a business office within a medical care delivery, hospital, insurance or large contact center environment OR a minimum of two (2) years of experience providing excellent customer service in a fast- paced environment.</li><li>
Per the National Agreement, current KP Coalition employees have this experience requirement waived.</li></ul><div>
Education</div> 
 
<ul><li>High School Diploma OR General Education Development (GED) required.</li></ul><div>
License, Certification, Registration</div>
<ul><li>N/A</li></ul><div>
Additional Requirements:</div> 
<ul><li>
Experience in electronic patient accounting, scheduling or customer information systems.</li><li>
Basic PC skills in MS Windows environment, 10-key and typing (35 WPM).</li><li>
Customer service skills, the ability to effectively communicate with a diverse customer base, and strong organizational skills.</li></ul><div>
Preferred Qualifications:</div> 
 
<ul><li>Three (3) years of additional experience in a patient care setting.</li><li>
Use of Epic Cadence/Prelude/Resolute or other patient scheduling and accounting systems.</li><li>
Understanding of Kaiser Permanente billing protocols and cash posting systems.</li><li>
Familiar with medical terminology.</li><li>
Knowledge of delivery system business operations processes, including appointing, account intake and verification, cashiering, financial interviewing, referral processing and data entry.</li><li>
Working knowledge of health care insurance practices and billing.</li><li>
Knowledge of health care payer/insurer types, including state and federal workers. compensation, commercial, subrogation, self-insured, Medicare (CMS) and Medicaid (DSHS).</li><li>
Understanding of Kaiser Permanente insurance products and benefits.</li><li>
Proven ability to establish credibility and respect with patients.</li><li>
Proven ability to problem solve and take initiative.</li><li>
Ability to provide feedback and education to other staff regarding correct procedures.</li><li>
Six (6) months experience in processing various types of billing, including workers compensation, subrogation, coordination of benefits, and private/self-pay.</li><li>
Demonstrate a high degree of adaptability, productivity, and reliability as well as an ability to work independently in an ambiguous environment.</li><li>
Effective interpersonal, communication, and customer service skills for both face-to-face and telephone interactions with patients, medical staff, and team members.</li><li>
Positive, open-minded, and focused on continuous improvement.</li><li>
Ability to learn new processes, procedures, and software programs quickly, while demonstrating attention to detail and accuracy in their daily work.</li><li>
Vocational training in medical office procedures and billing.</li><li>
Coursework or practical training and experience in ICD-9 and CPT coding.</li></ul> 
PrimaryLocation : Washington,Seattle,Capitol Hill Main Building 
HoursPerWeek : 1 
Shift : Variable 
Workdays : Mon, Tue, Wed, Thu, Fri 
WorkingHoursStart : 07:00 AM 
WorkingHoursEnd : 05:00 PM 
Job Schedule : Part-time 
Job Type : Standard 
Employee Status : Temporary 
Employee Group/Union Affiliation : J04|OPEIU|OPEIU Local 8 
Job Level : Individual Contributor 
Job Category : Customer Services 
Department : Renton Admin Glacier - Rgnl Med Fac-Med Ops Bus Svc - 1130 
Travel : No 
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.</div>

Patient Access Representative (temporary)

Era Living

<div>$21.30 per hour | Free Meals!

Era Living is seeking a part time Librarian to become the newest member of our Life Enrichment team located in our University House Wallingford Community, Seattle, WA. This position is about two shifts (of 4 hours each) per week.

Competitive Compensation/Benefits Package Includes: 
401(k) retirement plan with generous company match (eligibility contingent on age requirement) 
1 hour vacation for every 37.15 hours paid to start 
Double pay for holidays worked 
1 hour paid sick time for every 40 hours worked 
Employee Assistance Program 
Longevity bonuses 
Employee discount programs 
Pre-tax election commuter benefits

Primary Responsibilities: 
The Librarian maintains a safe and organized library, oversees the addition of books to, and retirement of books from, the library and meets with residents on a regular basis to discuss the library&rsquo;s needs.

Essential Duties &amp; Responsibilities:

Purchases new books monthly as required; weeds outdated or unused materials regularly 
Catalogs collection 
Promotes the library and its services to residents and family members 
Reviews any donated materials to assess the need and/or, suitability for the library 
Provides technology help to residents 
Leads Library Committee meetings 
Writes content and maintains the UHS Library Blog 
Writes articles for the UHS Highlights newsletter 
Serves as liaison between Resident Library Committee and Life Enrichment department 
Partners with the Life Enrichment Director (LED) to recruit and train UHS/UW partnership MLIS student librarian

Knowledge, Skills, and Abilities:
<ul>
<li>Ability to learn established systems and apply that knowledge
</li>
<li>Ability to use MS Office Suite</li>
<li>Ability to read, write and communicate in English</li>
<li>Ability to pass DSHS and State background check required</li>
</ul>
Education and Experience:
<ul>
<li>High-school diploma or GED, required</li>
<li>One-year college coursework in library science or equivalent education and experience.</li>
<li>Must be enrolled or have previously been enrolled in the MLIS student program at the University of Washington.</li>
</ul>
About Era Living:

If you are passionate about improving the quality of life for older adults and exemplify a values based approach to your work, demonstrating integrity, credibility, consistency, strong team orientation, and outstanding communication, we welcome your application!

Era Living was voted &ldquo;2023/2024/2025 Winner: Best in the Pacific Northwest &ndash; Senior Community&rdquo; by the Seattle Times.

#eraliving</div>

Librarian

Pioneer Human Services

<div></div><div><div>If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services!</div><div></div><div> 
We are currently looking for a Reentry Career Specialist with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption.</div><div></div><div> 
Who we are &ndash; Our Mission
 
We empower justice-involved individuals to overcome adversity and reach their full potential.</div><div></div><div> 
For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.</div><h1 class="jobSectionHeader">
What We Offer</h1><div>
At Pioneer, our employees are our most valuable asset. That&rsquo;s why we&rsquo;re proud to offer a comprehensive Total Rewards package designed to support your health, security, and work-life balance.</div><h2 class="jobSectionHeader">
Compensation:</h2><h2 class="jobSectionHeader">
New hires for this position typically start between $30.33 and $37.91 hourly, depending on factors such as work location, experience, qualifications, skills, competencies, internal equity, and market conditions. While the full pay range is provided to support pay transparency, individual compensation will vary within the range based on these factors.</h2><h2 class="jobSectionHeader">
Benefits:</h2><div>
Eligible after 30 days of full-time employment (minimum of 30 hours/week):</div><ul><li>
Medical</li><li>
Flexible spending</li><li>
Dental</li><li>
Vision</li></ul><div>
Additional coverage after 60 days:</div><ul><li>
Life</li><li>
AD&amp;D</li><li>
Disability</li></ul><div>
Other benefits:</div><ul><li>
Dependent Daycare Flexible Spending</li><li>
Tuition assistance (100% for bachelor's, 50% for graduate programs)</li><li>
Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution)</li><li>
Employee recognition programs</li><li>
Public transportation discount</li><li>
Employee assistance program (EAP)</li></ul><div>
Join Pioneer and be part of a team that values and invests in you.</div><div></div><div> 
What you'll do</div>
The Re-Entry Career Specialist supports individuals returning to the community after incarceration by providing comprehensive employment services. This role assesses client needs, develops individualized career plans, and connects clients with employment and training opportunities. The specialist collaborates with employers, community partners, and correctional agencies to reduce barriers to employment and promote successful reintegration. The goal of the role is to help clients achieve long-term stability through sustainable employment and career growth. This position will be providing direct client services in the areas of soft skills training, employment counseling, client needs assessment, vocational assessment, and employment preparation.<div>
Primary/essential duties and responsibilities are but not limted to:</div><ul><li>
Conducts resident readiness orientations that assist residents in identifying vocational aptitudes, to develop career plan for each new client.
</li><li>Facilitate curriculum in a classroom setting in a matter that fosters growth and learning and engages participants for the purpose of self-awareness, job readiness, and career progression.</li><li>
Assists clients with long-terms employment goals, recording their work history, strengths, personal culture, justice involvement, and other factors that relate to current vocational goal.</li><li>
Facilitate regular groups on financial education and budgeting practices.
</li></ul><ul><li> Monitors local area employment trends and workforce development reports.</li><li> Develops a &ldquo;Second Chance&rdquo; employer database.</li><li> Facilitates transportation for residents to outside activities in accordance with program policies and contract stipulations.</li></ul><div>
Attends all trainings professional development opportunities as directed.</div><ul><li> Participate in and host community, hiring, and outreach events to strengthen program visibility and client access to resources.</li><li> Disseminates job openings and pro-social opportunities to residents to support engagement and reentry success.</li></ul><ul><li>
Evaluates program for effectiveness through formative and informative assessments.</li><li>
Assess, design, develop, implement and evaluate new and current programs including the use of best, promising and evidence based practices.</li></ul><ul><li>
Maintains up-to-date resident employment tracking database.</li><li>
Completes employer notification prior to residents starting work.</li><li>
Completes monthly employer check ins on resident employment progress.</li></ul><div></div><div> 
What you'll bring</div><div>
(Any Equivalent Combination of Knowledge, Skills, Abilities, Education, and Experience)</div><ul><li>
Experience in case management, corrections, behavioral health, or related human services fields.</li><li>
Ability to work effectively with adults impacted by incarceration, mental health conditions, and/or substance use.</li><li>
Must be able to pass and maintain security clearances as required by the Federal Bureau of Prisons (FBOP)</li><li>
Strong communication, facilitation, and interpersonal skills.</li><li>
Proficiency in documentation, data entry, and maintaining case files.</li><li>
Ability to build rapport with diverse clients and community partners.</li><li>
High School Diploma/GED</li></ul><div>
Preferably you'll bring</div><ul><li>
Associate or Bachelor&rsquo;s degree in Social Services, Human Services, Education, Criminal Justice, or related field.</li><li>
Two years of experience working with formerly incarcerated client population and/or persons who formerly received mental health and/or substance abuse treatment.</li><li>
Knowledge of job analysis, local job market, assessment tools, social service organizations, and job seeking skills</li></ul><div></div><div> 
EEO</div><div>
Pioneer human services is an equal opportunity employer of minorities/women/individuals with disabilities/protected veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status. EEOC is the Law/EEO Policy Statement</div><div></div><div> 
Pioneer Human Services is a Drug-Free Company</div><div>
Pioneer Human Services is a drug free company. This position has been deemed safety sensitive under RCW 49.44.240(3) and is subject to both pre-employment drug testing and drug testing during employment, to include testing for marijuana.</div></div><div></div>

Reentry Career Specialist

King County, WA

<div><div><div><h2 class="jobSectionHeader">Summary</h2></div>
<div>In addition to the current opening, this recruitment may be used to establish a pool of qualified candidates to fill future Contract Specialist II Career Service vacancies within the Parks Division over the next six (6) months.<div></div> 
Are you passionate about parks, community impact, and public service? King County Parks is seeking a detail-oriented Contract Specialist II to join a dynamic team that supports building and preserving parks, trails, and natural lands for all. Bring your procurement expertise and make a difference in a role that blends collaboration, innovation, and service to the community.
About the Role:
The Contract Specialist II position will work in the Procurement and Strategic Sourcing (PASS) Unit to provide excellent customer service and collaboration in a team-oriented environment with the mission to help build parks, trails, and natural lands for all. A successful candidate will have knowledge of procurement and contract administration for goods, services and technology. This position will have a range of responsibilities include determining and developing a procurement approach, working with client groups to analyze and develop scopes of work, and contract negotiations.
This position follows a hybrid work model, blending remote and in-person work.
About the Team:
The Finance, Budget, and Planning Section manages the Parks and Recreation Division&rsquo;s financial affairs and business administration in support of its mission to steward, enhance and acquire parks to inspire healthy communities. The section is a vital internal support resource to the Parks Division and is comprised of 24 employees across four work units. The four work units represent: Finance Administration; Accounting and Fiscal Administration; Budget and Financial Planning; and Procurement and Strategic Sourcing with teams dedicated to core values that embody accountability, diversity and inclusion, stewardship, and workforce development.
Commitment to Equity, Racial and Social Justice:
King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As a Contract Specialist II, you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity.<div>
Apply now for a rewarding career at the King County Parks Division of the King County Department of Natural Resources &amp; Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, comprehensive benefits, and growth opportunities.</div></div>
<div><h2 class="jobSectionHeader">Job Duties</h2></div>
<div>What You Will Be Doing:<ul><li>
Develop and manage procurements for goods and technical services: Create procurement strategies, write and refine scopes of work, establish selection criteria and pricing schedules, and collaborate with central procurement staff to support effective procurement.</li><li>
Independently administer complex contracts: Oversee contract lifecycles, track key data, monitor performance, and recommend procurement strategies to ensure contracts are available for business continuity.</li><li>
Provide subject matter expertise in procurement processes: Support operational teams by offering guidance on sourcing strategies, contract requirements, and procurement best practices.</li><li>
Build and maintain effective stakeholder relationships: Collaborate with technical and non-technical staff, procurement and payables teams, and external partners to ensure smooth communication and issue resolution.</li><li>
Analyze departmental needs to inform procurement strategies: Research, evaluate, and recommend contract solutions aligned with program goals and operational requirements.</li><li>
Maintain accurate contract and procurement documentation: Manage databases and document systems to ensure organized, audit ready records.</li><li>
Coordinate issue resolution and compliance activities: Identify potential contract or procurement issues, recommend corrective actions, and support adherence to policies and procedures.</li></ul></div>
<div><h2 class="jobSectionHeader">Experience, Qualifications, Knowledge, Skills</h2></div>
<div>Qualifications You Bring:<ul><li>
Experience managing procurement and strategic sourcing of goods, services, and technology contracts.</li><li>
Experience in business analysis, contract negotiation, and project management.</li><li>
Knowledge of public procurement thresholds and sourcing strategies (RFP, ITB, RFQ, Sole Source, Cooperative Contracts).</li><li>
Intermediate skills in technical writing and proofreading skills, including ability to draft contract language.</li><li>
Experience in contract administration.</li></ul>
Competencies You Bring:<ul><li>
Customer Focus: Building strong customer relationships and delivering customer-centric solutions.</li><li>
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.</li><li>
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.</li><li>
Resourcefulness: Securing and deploying resources effectively and efficiently.</li><li>
Courage: Stepping up to address difficult issues, saying what needs to be said.</li><li>
Manages Ambiguity: Operating effectively, even when things are not certain, or the way forward is not clear.</li></ul>
It Would Be Great if You Also Bring:<ul><li>
Oracle EBS and/or Oracle procurement Cloud or related experience utilizing procurement technology.</li><li>
Experience with LEAN processes and principles.</li><li>
Experience with SharePoint, MS Teams and other collaborative online tools.</li><li>
Experience working in the public sector or government environment.</li></ul></div>
<div><h2 class="jobSectionHeader">Supplemental Information</h2></div>
<div>Working Conditions:<ul><li>
Work Location:The Finance team works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is King Street Center, 201 S. Jackson, Seattle, Washington 98104. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.</li><li>
Work Schedule: This full-time position works a 40-hour work week. This position is exempt from the overtime provision of the Fair Labor Standard Act (FLSA) and is not overtime eligible.</li><li>
Union Representation: This position is represented by Teamsters 117.</li></ul>
Application and Selection Process:
We welcome applications from all qualified applicants. We value diversity, diverse perspectives and life experience and encourage people of all background to apply.
Application materials will be screened for clarity, completeness and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews.
To apply, submit a:<ul><li>
Complete Application</li><li>
Resume</li><li>
Cover Letter</li></ul>
Note: Additional documents won't be considered during minimum qualification screening.
Who to Contact: For more information regarding this recruitment, please contact Jessica Fuqua at jfuqua@kingcounty.gov.
Discover More About the Parks Division: Visit our website and check us out at Facebook, Twitter, Instagram and Flickr.
Discover More About DNRP: Visit our website, explore an interactive map of our recent accomplishments and check us out at Facebook, X (formerly Twitter), LinkedIn, TikTok, Instagram, YouTube and Keeping King County Green News.
Sign up for Job Alerts to be notified of additional career opportunities with King County. Select the Natural Resources category for DNRP opportunities and explore other categories of interest. 
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. 

Guided by our &quot;True North&quot;, we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. 
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.</div></div></div>

Contract Specialist II

Crisis Connections

<div>Description:

988 Crisis Intervention Specialist (Overnight)
Pay: $27.87/hour +$2.00/hour shift differential 
Schedule: Overnight / Graveyard shifts available (including Thurs&ndash;Sat, 8:00 PM&ndash;4:00 AM) 
Location: Fully Remote (Washington, Arizona, Ohio, or Texas residents only) 
Union: OPEIU 
Reports to: 988 Clinical Supervisor 
The Work That Happens After Midnight - Overnight crisis work is different.
Calls are fewer - but often heavier. Decisions matter more. Support must be steady, thoughtful, and right the first time. If you do your best work when things are quiet but critical, this role was built for you.
As an Overnight 988 Crisis Intervention Specialist, you are not the first voice on the line - you are the clinical anchor behind the scenes. You support Crisis Specialists in real time as they respond to people reaching out through the 988 Suicide &amp; Crisis Lifeline via phone, chat, and text. 
What You&rsquo;ll Actually Be Doing
This is a clinical consultation and coaching role with real impact:<ul><li>
Provide live clinical guidance to Crisis Specialists during active contacts</li><li>
Support decision-making for high-acuity and complex situations</li><li>
Review and complete clinical documentation, screening guides, and logs with accuracy and timeliness</li><li>
Offer post-contact debriefing and constructive feedback that helps staff grow</li><li>
Step into queue coverage during volume spikes to keep wait times down</li><li>
Support onboarding and skill development for newer staff</li><li>
Participate in trainings, case reviews, and quality improvement work</li></ul> 
Who This Role Works Best For
You&rsquo;ll likely thrive here if you:<ul><li>
Prefer overnight schedules and work well with autonomy</li><li>
Stay calm and organized in high-acuity environments</li><li>
Enjoy mentoring and supporting peers - not just direct service</li><li>
Can manage multiple technology platforms at once</li><li>
Value thoughtful documentation and clinical consistency</li></ul>
Requirements:

Required Qualifications<ul><li>
Bachelor&rsquo;s degree in social sciences or a related field</li><li>
Knowledge of the public mental health system (King County Preferred)</li><li>
Strong verbal, written, and technical skills</li><li>
Ability to work effectively in fast-paced, high-stakes situations</li><li>
Agency Affiliated Counselor (AAC) credential required by the end of the probationary period. Applications must be submitted within 30 days of hire. Crisis Connections will reimburse the cost of obtaining the credential.</li></ul> 
Remote Work &amp; Technology
This is a fully remote role and requires:<ul><li>
A quiet, confidential workspace</li><li>
Comfort with prolonged sitting/standing and headset use</li><li>
Smartphone with multi-factor authentication capability</li><li>
Reliable high-speed internet (minimum 50 mbps upload/download)</li></ul>
You will regularly engage with emotionally intense material related to suicide, mental health challenges, and crisis situations. 
Pay &amp; Benefits
We support the people who support others.<ul><li>
$27.87/hour with annual wage increases, +$2.00/hour shift differential for the overnight shift</li><li>
Medical, dental, and vision insurance Click here to see all our benefits</li><li>
Short- and long-term disability</li><li>
Flexible Spending Account (FSA)</li><li>
403(b) retirement plan</li><li>
Generous paid time off and 12 paid holidays</li><li>
ORCA transit pass discount</li><li>
Free parking</li><li>
Flexible scheduling options</li><li>
Ongoing growth opportunities, self-care resources, and weekly supervisor check-ins</li></ul> 
Our Commitment
We believe crisis care is stronger when the workforce reflects the communities it serves.
We welcome applicants from all backgrounds and strongly encourage individuals from historically underrepresented communities - including BIPOC candidates, people with disabilities, and members of the LGBTQ+ community - to apply.
Reasonable accommodations are available in accordance with the Americans with Disabilities Act. 
If you&rsquo;re ready to do meaningful clinical work during the hours when it matters most, we&rsquo;d love to hear from you.</div>

988 Crisis Intervention Specialist (Overnight)

<div>Description:

Join the Front Line of Compassion
988 Crisis Call Specialist
Part-Time &amp; Full-Time | Fully Remote (WA, AZ, OH, TX) 
$26.79/hour | Union-Represented (OPEIU)
At Crisis Connections, we believe that every person deserves compassionate, accessible support during their most difficult moments. As a 988 Crisis Call Specialist, you&rsquo;ll play a vital role in providing life-saving emotional support to individuals experiencing mental health crises-right when they need it most.
If you&rsquo;re empathetic, calm under pressure, and motivated by meaningful work, we invite you to join our growing 988 Crisis Services team. 
Why This Role Matters
The 988 Suicide &amp; Crisis Lifeline is transforming how people access mental health support. In this role, you will be a trusted voice for individuals reaching out via phone, chat or text, offering hope, connection, and practical support during moments of distress.
Our approach centers dignity, respect, and non-judgment&mdash;meeting people where they are and helping them move toward safety and stability. 
What You&rsquo;ll Do
As a 988 Crisis Call Specialist, you will:<ul><li>
Provide empathetic, nonjudgmental crisis intervention via phone, or chat and text</li><li>
Conduct suicide risk and behavioral health assessments and support de-escalation</li><li>
Collaborate with on-shift clinicians to ensure safety when higher-level intervention is needed</li><li>
Develop safety and action plans with individuals in crisis</li><li>
Connect callers to appropriate community resources and crisis response partners</li><li>
Accurately document interactions in the electronic health record</li><li>
Follow established 988 Lifeline protocols and performance standards</li><li>
Contribute to shared team goals for response times, availability, and quality care</li></ul>
Requirements:

What We&rsquo;re Looking For 
We&rsquo;re seeking candidates who bring both skill and heart to this work.
Required Qualifications:<ul><li>
High school diploma or GED plus four (4) years of full-time behavioral health experience, or a combination of education and experience (Bachelor&rsquo;s degree + 1 year BH experience, Associate degree + 2 years BH experience)</li><li>
Strong verbal and written communication skills</li><li>
Ability to multitask across multiple software platforms in a fast-paced environment</li><li>
Ability to remain focused and grounded during emotionally intense conversations</li><li>
Agency Affiliated Counselor (AAC) credential required by the end of the probationary period. Applications must be submitted within 30 days of hire. Crisis Connections will reimburse the cost of obtaining the credential.</li></ul>
Preferred Experience:<ul><li>
Crisis intervention or suicide prevention experience</li><li>
Behavioral health or contact center experience</li><li>
Knowledge of the King County public mental health system</li></ul>
Technology &amp; Work Environment 
This is a fully remote position, with requirements to support confidentiality and service quality:<ul><li>
Must reside in Washington, Arizona, Ohio, or Texas</li><li>
Reliable high-speed internet (wired connection preferred; no hotspots)</li><li>
Smartphone capable of using Microsoft Multi-Factor Authentication (MFA)</li><li>
Quiet, private workspace suitable for confidential conversations</li><li>
Ability to sit or stand and use a headset for extended periods</li></ul>
A brief computer skills assessment is required as part of the hiring process. Accommodations are available upon request. 
Scheduling &amp; Pay<ul><li>
Multiple schedules available (part-time and full-time)</li><li>
$26.79 per hour</li><li>
Union-represented position (OPEIU)</li><li>
Paid training and onboarding</li><li>
Full Benefits</li></ul>
Our Commitment to Inclusion 
Thriving employees create a thriving mission. Crisis Connections is committed to diversity, equity, and inclusion. We value lived experience and welcome applicants from all backgrounds. BIPOC individuals, people with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply.
Ready to Make a Difference?
If you&rsquo;re passionate about mental health, believe in compassionate crisis care, and want to be part of a mission-driven, supportive team-we&rsquo;d love to hear from you.
Apply today and help answer the call when it matters most.</div>

988 Crisis Call Specialist

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