patient care technician (pct) - pediatric innovation center, full time day shift

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patient care technician (pct) - pediatric innovation center, full time day shift Jobs in Chicago

ent patient care coordinator

Chicago ENT

<div>Patient Care Coordinator
Our friendly and skilled Patient Care Coordinators are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating patient documentation, and eligibility/schedule review to ensure a smooth flow for our providers' schedules. This role is full-time. The primary location is St. Joe's with occasional travel to other locations as needed.
This role will report to the Scheduling Lead.
PRIMARY RESPONSIBILITIES of the PATIENT CARE COORDINATOR<ul><li>
Register and schedule patients for a range of ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, and Post-Operative appointments.</li><li>
Ensure appropriate and accurate data entry of patient information.</li><li>
Ensure insurance verification accuracy through EMR system and/or directly with the patients' insurance.</li><li>
Ensure copies of insurance, photo ID, outside medical records, and any required referrals are entered into the EMR system.</li><li>
Courteously collect outstanding balances and copayments in advance of patient appointments.</li><li>
Promptly respond to patient and provider inquiries via telephone, web, SMS, and EHR systems.</li><li>
Provide knowledgeable responses to patients, patient family members, providers and Chicago ENT team members in a courteous and professional manner.</li><li>
Assist with group administrative tasks including:</li><li>
Sorting faxes</li><li>
Verifying virtually scheduled appointments via ZocDoc, Healow, and PerfectServe</li><li>
Monitoring tasks assigned internally to &quot;User, Scheduler&quot; and &quot;User, Front Desk&quot; as assigned by the Scheduling Lead</li><li>
Responding to voicemail messages and Glacial inquiries</li><li>
Reviewing provider schedules for accuracy and rescheduling as needed</li><li>
Monitoring the info@chicagoent.com general email box</li><li>
Registering patients referred to the practice</li><li>
Patient care coordination including outreach to patients, primary care providers, and/or other specialist offices</li><li>
Other duties as individually assigned</li></ul>
REQUIRED QUALIFICATIONS of the PATIENT CARE COORDINATOR<ul><li>
High school diploma or equivalent required</li><li>
Ability to work within an EMR database and navigate through a Windows environment required</li><li>
Must be able to type a minimum of 30 words per minute with 90% or greater accuracy</li></ul>
PREFERRED QUALIFICATIONS of the PATIENT CARE COORDINATOR<ul><li>
1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist</li><li>
Experience working in a Sleep or ENT Specialist Office</li></ul>
SUPERVISORY RESPONSIBILITY of the PATIENT CARE COORDINATOR
This position has no supervisory responsibility.
CERTIFICATES, LICENSES, REGISTRATIONS of the PATIENT CARE COORDINATOR
All employees are required to provide proof of vaccination or exemption.
WAGE of the PATIENT CARE COORDINATOR
$18-22.00 + Travel Reimbursement
ENT is a drug-free environment and an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.</div>

ENT Patient Care Coordinator

Shirley Ryan Ability Lab

<div>Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you&rsquo;ll be part of our life-changing mission and vision. You&rsquo;ll contribute to an innovative, multifaceted culture that is second to none &mdash; one that embraces collaboration, excellence, discovery and compassion. You&rsquo;ll play a role in something that&rsquo;s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes &mdash; as we Advance Human Ability, together.
Job Description Summary
The Intake Coordinator will coordinate inpatient admissions including expediting response to referral inquiry, insuring benefits are available to cover admission, obtaining insurance authorization for admission, obtaining social and demographic information to support compliance and discharge plan. Analyzes clinical, financial and socio-demographic information to direct referral to appropriate level of care. Communicates necessary information to Patient Financial Services, care teams, care managers. 
 
The Intake Coordinator will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. 
 
The Intake Coordinator will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.
Job Description
The Intake Coordinator:<ul><li>
Receives, screens and responds to requests for general information regarding rehabilitation services and programs at SRAlab.</li><li>
Conducts tours of the Institute for families, case managers, and clinical staff from referring facilities.</li><li>
Verifies patient benefits and initiates the pre-certification process, utilizing internal and external resources to identify additional coverage options.</li><li>
Identifies opportunities for improvements to enhance efficiency and outcomes.</li><li>
Educates referring professionals, case managers, patients and families on the spectrum of rehabilitation services available in the SRAlab system of care.</li><li>
Communicates medical (e.g. TB skin test requirements, infectious disease issues, dialysis, etc.) and financial clearance guidelines to referral sources and collaborates with admission consultants to ensure medical stability is assessed prior to admission for inpatients.</li><li>
Enters patient demographic, insurance, funding, and medical information in the MIS.</li><li>
Collaborates with Admission Consultant nurses, physicians and other clinical personnel to ensure timely determination of appropriate level of care/program.</li><li>
Researches and verifies patient payment coverage by accessing electronic payer data bases, conferring with third party payors, case managers, attorneys, Patient Financial Services, and public aide applications, expediting to consultant and other parties involved in third party payment for medical expenses.</li><li>
Communicates extraordinary funding or concurrent review requirements as well as patient family special needs (i.e. guardianship, private duty nursing, dialysis, interpreters, radiation, chemotherapy, and transportation arrangements) to appropriate clinical team members prior to admission.</li><li>
Determines need for additional funding to cover inpatient admission and initiates Medicaid and/or SRAlab charity care application</li><li>
Communicates financial and, when requested by Admission Consultant, clinical denials for inpatient admission to referral source and patient or family when appropriate. Provides rationale and recommendations for alternate care when communicating denials.</li><li>
Obtains consents for treatment prior to admission from patient's Legally Authorized Representative (LAR) or ensures that LAR will accompany patient to sign consents in cases where patient cannot consent themselves.</li><li>
Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.</li></ul> 
Reporting Relationships:<ul><li>
Reports directly to the Director, Inpatient Access</li></ul> 
Knowledge, Skills &amp; Abilities Required:<ul><li>
Work requires level of knowledge typically acquired through completion of a Bachelor's degree in business, social work, health care administration or related field. Will consider relevant experience in lieu of Bachelor's Degree.</li><li>
One to two years previous experience in health care financial clearance is preferred for knowledge of patient admission, registration procedures, benefits, and financial clearance procedures.</li><li>
Strong customer service skills and interpersonal skills necessary to interact with all levels of personnel, physicians, insurance representatives and referrers.</li><li>
Analytical skills necessary to ensure referrals, financial clearance and admissions are managed in compliance with standards and to identify unusual circumstances that could put the Institute or the patient/family at financial risk.</li><li>
Demonstrates excellent time management in meeting or beating deadlines as well as establishing and meeting deadlines for tasks that support timely patient admission.</li><li>
Demonstrates excellent teamwork in collaborating with physicians, other admitting staff, Global Patient Services staff, care managers, PFS staff and other co-workers to improve outcomes and efficiency in individual cases and department processes.</li><li>
Working knowledge of Windows operating environment and Microsoft Office software applications.</li></ul> 
Working Conditions:<ul><li>
Normal office environment with little or no exposure to dust or extreme temperature.</li></ul> 
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. 
Pay and Benefits*: 
Pay Range:
$40,600.00 - $69,600.00 
Benefits:
Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits<ul><li> 
Benefits and benefits&rsquo; eligibility can vary by position. Actual compensation will be determined by equity and qualifications of the role.</li></ul> 
Equal Employment Opportunity Employer 
Shirley Ryan AbilityLab is an Equal Employment Opportunity Employer. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, disability, sexual orientation, gender identity, genetic information, military status, order of protection status, unfavorable discharge from military service, or any other characteristics protected by law. 
EEO is the Law | EEO is the Law - Know Your Rights | View our Full Policy 
Shirley Ryan AbilityLab is an Affirmative Action Employer as required by law.</div>

Intake Coordinator

ENT Specialists LTD

FULL TIME MEDICAL SCRIBE/CLINICAL ASSOCIATEOur busy practice is seeking a highly skilled and organized Medical Scribe for our Medical Director. The successful candidate will have excellent communication skills, a strong understanding of medical terminology, and experience working in a medical setting. This role is ideal for unlicensed physicians who are on a path towards residency. The candidate will have the opportunity to participate in clinical research under Dr. Friedman. If you are a self-motivated individual with a passion for healthcare and strong attention to detail, we encourage you to apply for this exciting opportunity to work as a Medical Scribe for our Medical Director at our Otolaryngology Practice.The Medical Scribe portion of the role will be responsible for documenting all patient visits, procedures, and medical records in real-time, as well as supporting the Medical Director and Lead Medical Assistant in other administrative and clinical tasks.PRIMARY RESPONSIBILITIES&middot; Accompany the Medical Director during patient visits, documenting patient history, examination, and treatment plans in real-time.&middot; Ensure all medical records are accurately and promptly recorded in the electronic health records system.&middot; Transcribe dictated notes and patient reports.&middot; Communicate with patients and their families as needed.&middot; Assist the Medical Director with administrative tasks, including scheduling appointments, answering phone calls, coordinating telehealth visits, connecting peer-to-peer calls, and managing the calendar.&middot; The Medical Scribe will be trained to cross-cover Triage as needed to route calls and answer questions pertaining to treatment, medication, and procedures.&middot; Participate in meetings, trainings, and other professional development opportunities as needed.&middot; Clinical research involvement will be assigned and coordinated by the Medical Director.&middot; Maintain the confidentiality and security of patient records and information.&middot; The Medical Scribe must be available to work scheduled hours, travel between all office locations where their assigned provider hosts clinic.&middot; The Lead MA will assign a weekly schedule not to exceed 40 hours.&middot; The schedule may be between the hours of 7AM to 7PM.&middot; The schedule may be 5 days including Monday to Saturday.This is a full-time position with a Monday-Friday schedule, although some evening or weekend work may be required. The work environment is a busy medical practice, which may be fast-paced and require the ability to handle multiple tasks at once. The position will require standing and sitting for extended periods and may require some light lifting.QUALIFICATIONS&middot; Medical Degree in healthcare or related field.&middot; Minimum of 1-year experience working as a medical scribe required, equivalency accepted given education.&middot; Strong knowledge of medical terminology and clinical practices.&middot; Excellent written and verbal communication skills.&middot; Strong attention to detail and accuracy.&middot; Proficiency in using electronic health records systems.&middot; Ability to multitask and manage time effectively.&middot; Ability to work independently and as part of a team.&middot; Bilingual preferred.SUPERVISORY RESPONSIBILITY&middot; This position has no supervisory responsibility.CERTIFICATES, LICENSES, REGISTRATIONS&middot; All employees are required to provide proof of vaccination or exemption.PERKSThere is a research assistant aspect of the role that is completely voluntary with research being conducted during the off hours of the clinic. This will provide an opportunity for the candidate to participate with the research team and potentially receive mention in published papers. The goal for this position is to help candidates match for future residency programs.ENT is an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.Pay: $22.00 - $25.00 per hourBenefits:<ul><li>401(k) matching</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>What is your salary expectation?</li><li>Describe your experience as a medical scribe.</li></ul>Education:<ul><li>Doctorate (Required)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Work Location: In person

Medical Scribe Clinical Associate

Cook County Health & Hospitals System

<div><div>SEIU 73
The Patient Care Technician assists the professional nurse in the provision of patient care needs according to the plan of care. Takes responsibility and accountability for learning and adhering to hospital and nursing policies and procedures, care of the environment and supplies and equipment within the scope of training. Performs other duties as assigned under direction of a Licensed Registered Professional Nurse (RN).
Typical Duties<ul><li>
Interfaces daily with patients. Nurses, Nurse Coordinator, Divisional Nursing Director, Support Staff, and Physicians.</li><li>
Prepares patient rooms and patient beds for receiving admissions, returning surgical patient, transfer, or emergencies.</li><li>
Provides patient care, Activities of Daily Living (ADLs) (eating, bathing, changing of bed linens, dressing patient, mobility and continence) and other general care, as necessary throughout the day to assure patient's physical comfort.</li><li>
Obtains intakes &amp; output and document in emergency medical record.</li><li>
Empties Foley catheter at a minimum of every eight (8) hours or hourly, as needed or as directed by RN. Documents in the EMR.</li><li>
Empties patient drains as directed by RN. Document in the EMR.</li><li>
Takes and records temperature, blood pressure, pulse, respiration, weight, height in an accurate and precise manner.</li><li>
Measures and records intake and output in an accurate and precise manner.</li><li>
Assists with pre and post-operative care, such as positioning patient, lifting and turning patient with proper body mechanics, ambulating patients and applying/utilizing special equipment as necessary.</li><li>
Assists and accompanies patient in the admission, transfer and discharge process while assuring comfort.</li><li>
Participates in nursing reports by receiving and contributing to status report of patients.</li><li>
Performs treatment procedures such as enemas, surgical skin preparations and application of ice packs and heat assuring patient comfort.</li><li>
Prepares patients for meals, assists in feeding patient if necessary, and distributes water and other nourishments according to patient needs.</li><li>
Performs general care activities for patients in isolation.</li><li>
Provides close observation care to patients.</li><li>
Provides post-mortem care.</li><li>
Makes rounds, anticipates patient needs, and responds to patient call lights promptly.</li><li>
Collects specimens, labels properly and transports to proper area in a timely manner.</li><li>
Reports to appropriate nursing personnel pertinent information including any changes observed in condition or behavior of patient.</li><li>
Assists in maintaining a safe and clean environment by keeping order in patient rooms, reporting equipment that is out of order, cleaning equipment (as assigned) and distributing unit linen and supplies.</li><li>
Documents appropriate patient care Information in a clear legible, concise manner.</li><li>
Utilizes AIDET when interacting with patients during hand-off process, and endorsement to healthcare team member during patient transition or shift change. This will include current evidenced-based practice (EBP) tools, such as AIDET, SBAR, hourly rounds, etc.</li><li>
Adapts to change in workload, or patient assignments.</li><li>
Adapts to change in workload or patient assignments.</li><li>
Recognizes and responds to priorities in patient care.</li><li>
Performs assigned duties independently, willingly cooperates.</li><li>
Assists in exceeding patient satisfaction.</li><li>
Functions in an accurate, precise, calm manner in emergency and crisis situations.</li><li>
Evacuates patient in an emergency, according to fire and evacuation policy.</li><li>
Uses safety devices and standard precautions to prevent the spread of infection and disease.</li><li>
Performs other duties as assigned.</li></ul></div><div> 
Minimum Qualifications<ul><li>
High School diploma or GED (Must provide transcripts at time of interview)</li><li>
Valid and Current certification as a Certified Nursing Assistant (CNA) (Must provide proof at time of interview)</li><li>
Valid and current Basic Life Support (BLS) certification (Must provide proof at time of interview)</li><li>
Basic computer skills</li></ul>
Preferred Qualifications<ul><li>
One (1) year experience as a Certified Nursing Assistant (CNA)</li><li>
Bilingual</li></ul>
VETERAN PREFERENCE
PLEASE READ
When applying for employment with the Cook County Health &amp; Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service 
To take advantage of this preference a Veteran must:<ul><li>
Meet the minimum qualifications for the position.</li><li>
Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, &ldquo;Are you a Military Veteran?&rdquo;</li><li>
Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable</li></ul>
OR<ul><li>
A copy of a valid State ID Card or Driver&rsquo;s License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.</li></ul> 
If items are not attached, you will not be eligible for Veteran Preference 
VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER&rsquo;S LICENSE AT TIME OF INTERVIEW. 
MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.<ul><li>Degrees awarded outside of the United States with the exception of those awarded in one of the United States&rsquo; territories and Canada must be credentialed by an approved U. S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.</li></ul><ul><li> 
Please note all offers of employment are contingent upon the following conditions: satisfactory professional &amp; employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.</li></ul><ul><li> 
CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.</li></ul> 
COOK COUNTY HEALTH &amp; HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER.</div></div><div></div>

PATIENT CARE TECHNICIAN - GENERAL MEDICINE- UNIT 6E

PATIENT CARE TECHNICIAN - GENERAL SURGERY/ TELEMETRY/ BURN STEPDOWN- UNIT 8W

UChicago Medicine

<div>Job Description:
<div>
Be a part of a world-class academic healthcare system, UChicago Medicine, as a OR Scheduling Coordinator on our Operating Room Team located in our DCAM Operating Room. At UChicago Medicine, we bring the world&rsquo;s most innovative approaches to patients with all conditions, from common to complex. You will have the ability to work with physicians that are constantly pushing the bounds of possibility forward, conducting groundbreaking research and providing lifesaving, personalized patient care.This position is 100% onsite opportunity. You will need to be based in the greater Chicagoland area.</div><div></div><div> 
As a OR Scheduling Coordinator, you will be responsible for the coordination and oversight of surgical scheduling operations. This role partners closely with physicians, patients, and office teams to ensure accurate, timely scheduling, proper documentation, and seamless case preparation within the EMR system. In addition to managing surgical block schedules and required consents, this position is cross-trained to support front desk operations and insurance verification, contributing to a smooth and efficient patient experience.</div><div></div><div> 
Essential Job Functions</div> 
<div></div><ul><li>
Coordinate and schedule surgical cases, prepare consents, and maintain surgical block schedules to ensure efficient operating room utilization.</li><li>
Communicate with surgeons&rsquo; offices to verify patient records, CPT codes, and procedural details; proactively coordinate and communicate schedule changes with appropriate departments and staff to optimize room and equipment usage.</li><li>
Verify patient insurance coverage and registration information; obtain pre-authorizations and approvals; communicate with insurance carriers; and prepare accurate good faith estimates.</li><li>
Maintain effective working relationships with physicians, leadership, and staff across the Medical Center; collaborate with UCM entities to gather information, resolve issues, support projects, and fulfill committee or departmental assignments as directed.</li><li>
Support physician credentialing processes for both the Hospital and Ambulatory Surgery Center (ASC) by partnering with the UCM Medical Staff Office to ensure timely and accurate completion of required documentation.</li><li>
Perform front desk responsibilities, including patient registration and payment collection.</li><li>
Complete additional duties and special projects as assigned.</li></ul><div></div><div> 
Required Qualifications</div> 
<div></div><ul><li>
2+ years of relevant experience in healthcare setting</li><li>
Minimum 1 year of work experience in surgery scheduling
</li><li>Ability to react calmly and effectively in emergency situations</li><li>
Ability to utilize electronic medical record system(s)</li><li>
Ability to maintain confidentiality of patient information</li><li>
A thorough understanding and knowledge of medical terminology, different surgery types, CPT codes, medical equipment</li></ul><div></div><div> 
Education</div><ul><li>
High School Diploma/GED required</li><li>
Bachelor&rsquo;s Degree preferred</li></ul><div></div><div> 
Licensure</div><ul><li>
Cardiopulmonary Resuscitation (CPR) certification must be obtained within 30-days of hire.</li></ul><div>
Position Details</div><ul><li>
Job Type/FTE: 1.0, Full-time</li><li>
Shift: Days</li><li>
Work Location: Onsite - Hyde Park</li><li>
Unit/Department: DCAM-OR</li><li>
CBA Code: Non-Union</li></ul>
Why Join Us:
<div>
We&rsquo;ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment&hellip; with patients and with each other. We&rsquo;re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you&rsquo;d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we&rsquo;re doing work that really matters. Join us. Bring your passion.</div><div></div><div> 
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities</div><div></div><div> 
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.</div><div></div><div> 
As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.</div><div></div><div> 
Compensation &amp; Benefits Overview</div><div></div><div> 
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.</div><div></div><div> 
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.</div><div></div><div> 
Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.</div></div>

OR Scheduling Coordinator, full time days

Milestone One

<div>
 
 Milestone One is a Site Enabling Services organization with global headquarters in Zug, Switzerland. We understand what clinical study sites need and our overall mission is to support sites in stronger study delivery.
 
 
 
 
 
 
 Job Description
 
 
 
 
 The Site/Study Coordinator supports a medical institution in clinical trial-related activities. Protocol-specific tasks will be determined by the Principal Investigator, considering all local and federal laws and regulations and upon review of competencies observed and documented by Milestone One. Tasks may include activities associated with the assessment of the feasibility of new/potential clinical studies, conducting research-related visits as outlined in the respective protocol, assisting the site with logistics of scheduling research visits and testing per the schedule of events in the protocol, collaboration with ancillary departments involved in the research visit to assist in a smooth patient flow at research visits., general study conduct tasks, assistance with data entry into study related EDC systems, contact with CRO or sponsor representatives to schedule and conduct monitoring visits as well as resolve study specific issues at the medical institution. In addition, mentoring staff and administrative tasks as assigned by the Milestone One Manager.
 
 
 
 
 
 
 In this job you will:
 
 
 
 
 
 <ul>
 <li>
 Acts as a constant line of communication between Milestone One, the Sponsor or CRO, and the medical institution.
 </li>
 <li>
 Facilitates the evaluation of proposed studies and ensures responses to feasibility questions are provided in due time.
 </li>
 <li>
 Actively participates in patient recruitment/identification and evaluation for study inclusion by confirming eligibility according to the Inclusion and exclusion criteria.
 </li>
 <li>
 Assists with plan development for new recruitment / retention tools, source documentation and other site tools to enhance quality and time management of research staff.
 </li>
 <li>
 Assists the local research team in obtaining informed consent before study entry or any study-related procedures or tests being performed.
 </li>
 <li>
 Assist with obtaining the required assessments at each visit per the protocol and notify the investigator of any critical values that need immediate attention or would prohibit or delay study treatment.
 </li>
 <li>
 Assist with obtaining local and central laboratory testing, processing, and shipping per site SOP and study-specific lab manual.
 </li>
 <li>
 Assist in scheduling and preparation for all types of sponsors or CRO representative visits at the medical institution.
 </li>
 <li>
 Track patient recruitment and enrollment and actively supports the medical site team to ensure enrollment targets are met at the site level. Provides regular updates to the staff and investigators regarding study amendments.
 
 </li>
 </ul>
 <ul>
 <li>
 Ensure accurate and timely data entry into study-specific EDC systems, resolves data queries, and assists in reporting and following up on adverse events and protocol deviations according to guidelines and investigator instructions.
 </li>
 <li>
 Support proper handling, accountability, and reconciliation of all investigational products and clinical supplies. If applicable, always maintain the study blinding. Protocol and sponsor/CRO guidance will be followed if a study participant requires unblinding.
 </li>
 <li>
 Assist site staff with maintaining appropriate temperature monitoring for study products and supplies.
 </li>
 <li>
 Support the contract and budget negotiations and oversees Investigator/Site Payments.
 </li>
 <li>
 Ensure that all staff participating in a clinical trial complete all necessary study-specific and general training before their involvement in the trial. Retraining will be completed for changes to the protocol before site implementation.
 </li>
 <li>
 Be responsible for ensuring the investigator reviews and signs study documents appropriately and within a reasonable period. Guidance should be provided to educate the site research team on requirements for conducting clinical trials, date format, etc.
 </li>
 <li>
 Actively participate in maintaining study documents at the medical institution in preparation for on-site study visits/audits or regulatory agency inspections.
 </li>
 <li>
 Assist with preparing and submitting regulatory documents and correspondence to regulatory authorities and institutional review boards (IRBs).
 </li>
 <li>
 May be involved in the on-site training of additional staff as part of the SEO or other education programs.
 </li>
 <li>
 Assist with identifying areas that need improvement for specific sites and assists with developing tools to assist with improvements.
 </li>
 <li>
 Maintain all licensure and certifications applicable to the role of SEO site/Study coordinator II.
 </li>
 <li>
 SEO SC is responsible for only performing assigned tasks within their training and licensure if applicable. SEO SC should immediately consult the assigned Milestone One manager for tasks that do not fall within their scope.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 
 
 Education
 
 
 
 
 
 
 Relevant education and at least two years of experience coordinating clinical research studies involving human subjects OR, if allowed by local regulations, on-the-job training with at least two years of experience coordinating clinical research studies involving human subjects.
 
 
 
 
 Nephrology experience preferred.
 
 
 
 
 
 
 Certifications
 
 
 
 
 
 <ul>
 <li>
 Current Good Clinical Practice (GCP)
 </li>
 <li>
 International Air Transport Association (IATA)
 </li>
 <li>
 Current Basic Cardiopulmonary Resuscitation (CPR)
 </li>
 <li>
 Phlebotomy certification unless part of active professional licensure (RN or LPN)
 </li>
 <li>
 Preferred Certification in Clinical Research by ACRP or SOCRA or another approved Clinical Research Organization. May be obtained within (1) year of employment or status change if not currently certified.
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 
 Located in South Cook/ Will County, Chicago (On-site position).
 
 
 
 
 
 If you feel it is time to make your skills and knowledge visible within a developing company with true focus on its people, then Milestone One is the right choice for you!
 
 
 
</div>

Clinical Study Coordinator

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