988 crisis counselor, bilingual (spanish)

bilingual case management specialist (remote flexible, spanish speaking)

bilingual case manager (remote flexible, spanish speaking)

accounting, finance and operations rotation program

case manager

988 chat & text counselor, per diem Jobs in Los Angeles

988 chat & text counselor, per diem

988 crisis counselor, bilingual (spanish) Jobs in Los Angeles

bilingual case management specialist (remote flexible, spanish speaking) Jobs in Los Angeles

bilingual case manager (remote flexible, spanish speaking) Jobs in Los Angeles

fchn case manager bilingual

Special Service for Groups, Inc- HOPICS

<div>SPECIAL SERVICE FOR GROUPS, INC.
Title: FCHN Case Manager (Bilingual) Division: HOPICS/CES &ndash; Families
FLSA: Non-Exempt, Full-Time Supervisor: FCHN Program Manager
Pay Range or Rate: $25.00 - $27.00 per hour
Schedule: Monday &ndash; Friday, 8:30 AM &ndash; 5:00 PM (Some evenings and weekends may be required)<h3 class="jobSectionHeader">
Summary</h3>
Under the direction of the Family Crisis Housing Network (FCHN) Program Manager, the Bilingual Case Manager provides comprehensive case management services to homeless families enrolled in the Family Crisis Housing Program. The Case Manager supports families through engagement, assessment, service planning, housing stabilization, and connection to community resources with the goal of helping participants achieve self-sufficiency and secure permanent housing.<h3 class="jobSectionHeader">
Essential Functions</h3><ul><li>Serve as the primary point of contact for families residing in crisis housing locations, including subcontracted crisis housing sites and motels.</li><li>Complete participant intakes, enrollments, program orientations, and reviews of program expectations.</li><li>Coordinate services between Crisis Housing, Time Limited Subsidy, Problem Solving, CES Matching, Housing Navigation, and Family Advocate programs.</li><li>Develop and maintain professional relationships with participants while maintaining confidentiality.</li><li>Maintain an active caseload and provide weekly follow-up with participants to support housing and service plan goals.</li><li>Assist participants with obtaining required documentation and becoming &quot;document ready&quot; for housing opportunities.</li><li>Connect families to mainstream benefits, employment services, childcare resources, health services, and other supportive services.</li><li>Facilitate referrals and linkages to co-located Family Solution Center services and community partners.</li><li>Transport participants to appointments, housing viewings, events, and other program-related activities as needed.</li><li>Assist families with housing search activities and housing stabilization planning.</li><li>Support participants in identifying barriers and developing solutions that promote self-sufficiency.</li><li>Conduct crisis intervention, mediation, and participant advocacy as needed.</li><li>Assist participants in developing successful housing exit plans and identifying permanent housing destinations.</li></ul><h3 class="jobSectionHeader">
Program Functions</h3><ul><li>Track participant services, referrals, and housing stability plans.</li><li>Coordinate with Placement Coordinators and Housing Navigation staff regarding participant housing placements and length of stay.</li><li>Provide ongoing service updates and communication to families in crisis housing.</li><li>Complete quarterly inspections of assigned crisis housing sites.</li><li>Communicate housing site concerns and barriers to appropriate program staff.</li><li>Participate in case conferences, stakeholder meetings, Family Solution Center meetings, and other required collaborative activities.</li><li>Engage landlords and property owners to increase housing opportunities for program participants.</li><li>Maintain professional boundaries and adhere to SSG&rsquo;s Code of Ethics and HOPICS Core Values.</li><li>Represent the Agency professionally at meetings, trainings, and community events.</li><li>Respond to calls, emails, and participant inquiries in a timely manner.</li><li>Perform other duties as assigned.</li></ul><h3 class="jobSectionHeader">
Reporting and Documentation</h3><ul><li>Maintain accurate participant records in compliance with HIPAA, 42 CFR Part 2, and program requirements.</li><li>Track participant length of stay and submit extension requests when appropriate.</li><li>Maintain accurate client information in HMIS and internal tracking systems.</li><li>Enter case notes into HMIS within 24 hours using the DAP (Data, Assessment, and Plan) format.</li><li>Upload participant documents and complete HMIS enrollments and exits in a timely manner.</li><li>Maintain daily updates to required case management tracking systems and reports.</li></ul><h3 class="jobSectionHeader">
Minimum Qualifications - Knowledge, Skills and Abilities Required</h3><ul><li>Associate Degree in Social Services, Business, Housing, or a related field from an accredited institution; OR two (2) years of experience in social services, case management, homelessness services, or a related field.</li><li>Experience working with homeless individuals and families preferred.</li><li>Knowledge of case management practices, housing resources, community services, and documentation requirements.</li><li>Proficiency with Microsoft Office Suite and database systems.</li><li>Strong verbal and written communication skills.</li><li>Ability to work effectively with individuals from diverse cultural, ethnic, and socioeconomic backgrounds.</li><li>Must be fully bilingual in Spanish and English, both written and verbal.</li><li>Verification of Employment Eligibility and successful Background Clearance required.</li><li>TB clearance required prior to hire or within seven (7) days of employment and renewed annually thereafter.</li><li>CPR and First Aid certification required within 30 days of employment.</li><li>Valid California Driver's License, reliable transportation, and current automobile insurance required.</li><li>Ability to maintain regular and punctual attendance.</li></ul><h3 class="jobSectionHeader">
Non-Essential Qualifications</h3><ul><li>Experience using HMIS (Homeless Management Information System) preferred.</li></ul><h3 class="jobSectionHeader">
Supervisory Responsibilities</h3>
This position does not have supervisory responsibilities.<h3 class="jobSectionHeader">
Environmental Conditions (Working Conditions)</h3>
This position works in client-friendly environments and requires visits to shelters, crisis housing locations, homeless access centers, and community sites. Local travel is required. The incumbent may work in environments where children and adults are present and where noise levels may vary.<h3 class="jobSectionHeader">
Physical Requirements</h3>
The incumbent regularly sits, stands, walks, drives, types, writes, listens, speaks, and carries materials weighing up to 25 pounds. Duties may include transporting participants, conducting field visits, and attending community meetings.<h3 class="jobSectionHeader">
Mental Requirements</h3>
This position requires the ability to manage multiple priorities, changing schedules, frequent interruptions, and high-volume caseloads. The incumbent must be able to process information, exercise sound judgment, problem solve, and maintain professionalism in a fast-paced environment.
hPdAHFkfzh</div>

FCHN Case Manager Bilingual

System One

<div>
 
 
 
 
 LA&rsquo;s leading non-profit agency serving the homeless population is looking for a Case Manager
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 Summary
 
 
 
 
 
 
 
 
 
 
 The Case Manager, under the direction of the Family Interim Housing Program Manager, is responsible for delivering comprehensive case management and program services for an assigned caseload of homeless families enrolled in the Family Crisis Housing Program. The goal of case management is to offer an array of services and support that will enable each participant to become self-sufficient and capable of achieving permanent housing. This multifaceted role encompasses engagement, enrollments, assessments, and service planning, assisting with mainstream entitlement applications, submitting referrals/linkages, locating suitable housing options, addressing stabilization needs.
 
 
 
 
 
 
 
 
 
 
 
 Duties and Responsibilities:
 
 
 
 
 
 
 
 
 
 
 &bull; Primary point of contact for families in crisis housing (subcontracted crisis provider sites and motels)
 
 
 
 
 
 
 
 
 
 &bull; Complete intakes/enrollments for new participants including introductions &amp; the review of program guidelines and consequences for non-compliance.
 
 
 
 
 
 
 
 
 
 &bull; Liaison between Crisis Housing Time Limited Subsidy, Problem Solving, CES Matching, Housing Navigation &amp; Family Advocate components of the Family Solution Center (FSC) to ensure that families receive appropriate services.
 
 
 
 
 
 
 
 
 
 &bull; Maintain confidentiality in all matters pertaining to the participants and their families.
 
 
 
 
 
 
 
 
 
 &bull; Develop effective and trusting professional relationships with participants to facilitate provision of services.
 
 
 
 
 
 
 
 
 
 &bull; Maintain a comprehensive caseload of participants. Effective and timely follow ups with head of household on a weekly basis to develop housing plans based upon the housing &amp; service plan that identified barriers.
 
 
 
 
 
 
 
 
 
 &bull; Assist in making referrals on behalf of the families in crisis housing.
 
 
 
 
 
 
 
 
 
 &bull; Assist with prioritizing the needs of families in crisis housing.
 
 
 
 
 
 
 
 
 
 &bull; Respond to participants&rsquo; concerns, complaints, and inquiries in a timely manner.
 
 
 
 
 
 
 
 
 
 &bull; Assist families with obtaining necessary program documents becoming &ldquo;Document Ready.&rdquo;
 
 
 
 
 
 
 
 
 
 &bull; Aid assistance such as, document access and preparation, connection to mainstream benefits and employment/training opportunities, access to necessities (diapers, feminine products, family prevention, etc.) and childcare.
 
 
 
 
 
 
 
 
 
 &bull; Assist participants to build upon their strengths and recognize their needs in a respectful manner.
 
 
 
 
 
 
 
 
 
 &bull; Refer participants to appropriate services (e.g., health, mental health, benefits, etc.).
 
 
 
 
 
 
 
 
 
 &bull; Facilitate connection to FSC co-located staff (referrals and linkages)
 
 
 
 
 
 
 
 
 
 &bull; Transport participants to various appointments, unit viewings, events, as needed.
 
 
 
 
 
 
 
 
 
 &bull;Work with employment services and provide community resources to assure that participants are linked with services such as employment, education, benefits, health, tutoring and/or mentoring as appropriate.
 
 
 
 
 
 
 
 
 
 &bull;Assist in developing successful program exit with producing an exit plan and identifying an exit destination.
 
 
 
 
 
 
 
 
 
 Program Functions
 
 
 
 
 
 
 
 
 
 &bull;Update information, track services (i.e., Housing Stability Plan creation/updates), and submit referrals.
 
 
 
 
 
 
 
 
 
 &bull;Coordinate with Placement Coordinators and Housing Navigation team to help families understand crisis housing length of stay and associated services. Inform and update families on their length of stay.
 
 
 
 
 
 
 
 
 
 &bull;Provide ongoing services status updates for families in crisis housing.
 
 
 
 
 
 
 
 
 
 &bull;Complete facility inspections for each assigned crisis housing site on a quarterly basis.
 
 
 
 
 
 
 
 
 
 &bull;Communicate crisis housing location barriers to FCHN Placement Coordinator(s).
 
 
 
 
 
 
 
 
 
 &bull;Crisis intervention, mediation, and management of families in crisis housing.
 
 
 
 
 
 
 
 
 
 &bull;Be knowledgeable and obtain community resources and refer participants as needed.
 
 
 
 
 
 
 
 
 
 &bull;Responsible for day-to-day contact with families.
 
 
 
 
 
 
 
 
 
 &bull;Connect families to Problem Solving case management as needed.
 
 
 
 
 
 
 
 
 
 &bull;Participation in Case Conference call; Family services stakeholder meetings; and FSC Operation Meetings.
 
 
 
 
 
 
 
 
 
 &bull;Maintain appropriate boundaries; and adhere to the agency&rsquo;s code of Ethics and Core Values.
 
 
 
 
 
 
 
 
 
 &bull;Represent the Agency in a professional manner at meetings and community events.
 
 
 
 
 
 
 
 
 
 &bull;Maintain files/records on client services in compliance with HIPAA &amp; CRF42 and other funding requirements for auditing purposes.
 
 
 
 
 
 
 
 
 
 &bull;Utilize computers and appropriate software (e.g., Microsoft: Word, Outlook, Excel, PowerPoint)
 
 
 
 
 
 
 
 
 
 and/ or specific systems applicable to position.
 
 
 
 
 
 
 
 
 
 &bull;Respond to calls and emails in a timely manner.
 
 
 
 
 
 
 
 
 
 &bull;Engage and educate landlords/property owners about Agency programs to foster housing opportunities for participants.
 
 
 
 
 
 
 
 
 
 &bull;Adhere to documentation standards set by the program and agency policies, ensuring compliance with HIPAA policies and practices.
 
 
 
 
 
 
 
 
 
 &bull;Track families&rsquo; length of stay in crisis housing and submit extension requests on behalf of families in crisis housing.
 
 
 
 
 
 
 
 
 
 &bull;Maintain accurate client data in the agency database, Homeless Management Information System (HMIS). Updating Case Manager Master Workbook daily.
 
 
 
 
 
 
 
 
 
 &bull;Ongoing HMIS &amp; Case Manager Portal entries entering case notes into HMIS within 24-hours using the DAP (Data, Assessment and Plan) format to document services provided, and to upload client documents.
 
 
 
 
 
 
 
 
 
 &bull;Enrolling clients into HMIS as they move into crisis housing in a timely manner.
 
 
 
 
 
 
 
 
 
 &bull;Exiting clients from HMIS as they move out crisis housing in a timely manner.
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 Skills, Experience, Education and Abilities:
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 Associate degree in social services
 
 
 
 
 </li>
 <li>
 
 
 
 
 2+ years&rsquo; experience working in social service field; case management and homeless program experience.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Experience using (HMIS) Homeless Management Information System a plus
 
 
 
 
 </li>
 <li>
 
 
 
 
 Working knowledge of Microsoft Word, Excel, and other database programs.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Knowledge of resource development, case management and documentation.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ability to communicate effectively, both written and orally.
 
 
 
 
 
 </li>
 </ul>
 
 Ref: #231-Eng Tampa
</div>

Case Manager

<div><div>SPECIAL SERVICE FOR GROUPS, INC.
JOB ANNOUNCEMENT
Title: Permanent Supportive Housing (PSH) Case Manager Division: HOPICS
FLSA: Non-Exempt, Full-Time Supervisor: ICMS/PSH Program Manager
Pay Range or Rate: $23.00 - $29.00 per hour<h3 class="jobSectionHeader">
Summary</h3>
Under the direction of the ICMS/PSH Program Manager, the Permanent Supportive Housing (PSH) Case Manager provides intensive case management and supportive services to individuals experiencing homelessness who have been placed in permanent supportive housing. Services include crisis intervention, harm reduction, housing stabilization, employment support, and linkage to community resources. The Case Manager works closely with Property Management, community partners, and other service providers to support clients in maintaining permanent housing and achieving long-term self-sufficiency.<h3 class="jobSectionHeader">
Essential Functions</h3><ul><li>Coordinate referrals, intake appointments, interviews, and housing lease-up activities with Property Management and DHS.</li><li>Complete client intakes and facilitate housing placement within established program timelines.</li><li>Develop individualized housing stability plans and connect clients to appropriate supportive services and community resources.</li><li>Provide case management, crisis intervention, housing retention support, and ongoing client engagement.</li><li>Assist clients with employment readiness, training opportunities, and job placement resources.</li><li>Maintain accurate and timely client documentation in CHAMP and client files, ensuring all contacts and required documents are entered within 24 hours.</li><li>Conduct regular follow-up with participants to support housing stability and program compliance.</li><li>Coordinate life skills, enrichment, and supportive service activities that promote self-sufficiency.</li><li>Collaborate with Property Management, DHS, community partners, and internal teams to ensure coordinated care.</li><li>Attend case conferences, team meetings, and community events as required.</li><li>Maintain compliance with HIPAA, 42 CFR Part 2, and all funding and program requirements.</li><li>Represent the agency professionally and maintain appropriate professional boundaries.</li><li>Perform other duties as assigned.</li></ul><h3 class="jobSectionHeader">
Minimum Qualifications - Knowledge, Skills and Abilities Required</h3><ul><li>Associate&rsquo;s Degree in Social Services, Business, Housing, or a related field from an accredited institution; OR two (2) years of experience in social services, case management, homelessness services, or a related field.</li><li>Knowledge of case management practices, crisis intervention, housing services, and community resources.</li><li>Proficiency with Microsoft Office Suite and database systems.</li><li>Strong written and verbal communication skills.</li><li>Ability to work effectively with individuals from diverse cultural, ethnic, and socioeconomic backgrounds.</li><li>Must successfully complete employment eligibility verification and background clearance requirements.</li><li>TB clearance required prior to hire or within seven (7) days of employment and renewed annually.</li><li>CPR and First Aid certification required within 30 days of employment.</li><li>Valid California Driver&rsquo;s License, reliable transportation, and current auto insurance required.</li><li>Bilingual candidates are encouraged to apply.</li><li>Experience with HMIS and/or CHAMP preferred.</li></ul><h3 class="jobSectionHeader">
Environmental Conditions (Working Conditions)</h3>
This position operates within residential and community-based settings and requires local travel. The incumbent may work in environments with multiple residents, staff, and community partners present and must be able to adapt to changing priorities and a fast-paced work environment.<h3 class="jobSectionHeader">
Physical Requirements</h3>
The incumbent typically spends a considerable amount of time sitting, standing, walking, driving, typing, carrying materials up to 25 pounds, speaking, listening, and interacting with clients, residents, and community partners.<h3 class="jobSectionHeader">
Mental Requirements</h3>
This position requires the ability to handle frequent interruptions, changing priorities, and multiple deadlines while maintaining professionalism and quality service delivery.</div>
ABaoeJMDUF</div>

Permanent Supportive Housing Case Manager

Pair Team

<div><h2 class="jobSectionHeader">About Pair Team</h2> 


At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.

We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. 


Our Values
<ul>
<li>Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.</li>
<li>Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.</li>
<li>Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.</li>
<li>Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.</li>
<li>Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.</li>
</ul><h3 class="jobSectionHeader">In the News</h3>
<ul><li>Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most</li>
<li>TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team</li>
<li>Axios: Pair Team collects $9M for Medicaid-based care</li>
</ul>
<h2 class="jobSectionHeader"> 
About the Opportunity</h2>

Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.

We seek a full-time Lead Care Manager to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. 

This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home 

<h3 class="jobSectionHeader">
What You'll Do</h3>
<ul><li>Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals</li>
<li>Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system</li>
<li>Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members</li>
<li>Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan</li>
<li>Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist with delegated tasks</li>
<li>Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions</li>
<li>Consistently meet monthly encounter metrics to ensure compliance with health plan regulations</li>
<li>Identify and break down barriers ensuring individuals' continuation with the program</li>
<li>Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups</li>
<li>Coordinate physical care management appointments through collaboration with external and internal providers</li>
<li>Utilize external and internal online platforms to collaborate with team members and carry out daily tasks</li></ul> 

<h3 class="jobSectionHeader">
What You'll Need</h3>
<ul><li>1+ years of general work experience (Case Management preferred)</li>
<li>You are physically located in California
<ul><li>Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations</li>
<li>Virtual Ops requires a quiet, HIPAA compliant and internet connected space</li>
</ul></li><li>Bilingual &ndash; English/Spanish</li>
<li>Strong understanding of cultural fluency</li>
<li>High degree of empathy</li>
<li>Ability to work collaboratively in a multidisciplinary team</li>
<li>An eye for optimization</li>
<li>Organizational skills</li>
<li>Ability to remain patient when faced with adversity</li>
<li>Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing</li>
<li>A valid driver's license and auto liability insurance</li>
</ul><h3 class="jobSectionHeader">Preferred Qualifications:</h3>
<ul><li>Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder</li>
<li>2+ years of case management experience</li>
<li>Experience with motivational interviewing</li>
<li>Knowledge of medical terminology</li>
<li>Zest for problem solving, seeking answers, and thinking outside the box</li>
<li>Detail-oriented and organized self-starter who is a rockstar multitasker</li>
<li>Reliable and comfortable in an ever-changing environment</li></ul> 

<h3 class="jobSectionHeader">
Because We Value You</h3>
<ul><li>Salary: $22-$25/hour</li>
<li>Comprehensive health, vision &amp; dental insurance</li>
<li>401k</li>
<li>Monthly $100 work from home expense stipend for your WFH days</li>
<li>Gas reimbursements for your on-site engagement days</li>
Flexible vacation policy <li>- take the time you need to recharge!</li>
<li>We provide all of the equipment needed for the role</li>
<li>Opportunity for rapid career progression with plenty of room for personal growth!</li></ul><div> 
Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires. 
 
Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you're ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!</div></div>

Bilingual Case Management Specialist (Remote Flexible, Spanish Speaking)

Children's Institute, Inc.

<div>The Facilitator embraces CII&rsquo;s North Star and serves children, youth, and families through a whole-family approach, providing program participants with access to comprehensive services and support to reach their full potential. Uses independent judgment and discretion to provide direct services including case planning, advocacy, outreach, linkage, and home visitation activities for children, youth, and families in collaboration with a team.<h1 class="jobSectionHeader">
DUTIES</h1><h2 class="jobSectionHeader">
SUMMARY</h2>
The Facilitator embraces CII&rsquo;s North Star and serves children, youth, and families through a whole-family approach, providing program participants with access to comprehensive services and support to reach their full potential. Uses independent judgment and discretion to provide direct services including case planning, advocacy, outreach, linkage, and home visitation activities for children, youth, and families in collaboration with a team.<h2 class="jobSectionHeader">
ESSENTIAL DUTIES</h2>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Uses independent judgment and discretion to conduct regular home visits to determine program participant needs and provides skills building, guidance and support to families.</li><li>
Participates in and remains available to assist in crisis intervention and to provide support and assistance to program participants in resolving problems.</li><li>
Uses independent judgment and discretion to provide case planning, linkage, and support services to children, youth, and families, including internal linkages to supportive services, referrals, and coordination with educational and employment services, pediatric and dental care, and other services as needed.</li><li>
Ensures timely and quality documentation of participant services in accordance with all agency and contractual requirements, including ensuring records are always audit ready.</li><li>
 Represent CII at DCFS, DMH and community meetings; promotes CII&rsquo;s goals and philosophies; participates in community committees and networks; and actively collaborates with others.</li><li>
Establishes and maintains rapport and effective working relationships with children, youth, and families and works effectively within CII and community at large.</li><li>
Uses independent judgment and discretion to assess and identify participant&rsquo;s needs.</li><li>
In collaboration with participants, develops meaningful goals, monitors progress, measures program outcomes, and provides community referrals. and provide community referrals to clients.</li><li>
Tailors services and supports to be accessible, coordinated, appealing, non-stigmatizing, trauma-informed, and developmentally appropriate, building on strengths and protective capacities and enabling program participants to pursue their goals.</li><li>
Advocates on behalf of the participant with other agencies, government programs and similar providers to help them receive needed services.</li><li>
Participates in integrated case conferences and team meetings to monitor individual needs and services plans, ensuring effective quality clinical service delivery in alignment with CII&rsquo;s whole-family approach to services.</li><li>
Ensures accurate and timely completion of outcome and evaluation testing and reports required by the program.</li><li>
Develops and maintains effective working relations with other agencies, schools, community organizations, placement centers and other resources to improve services for CII clients.</li></ul><h2 class="jobSectionHeader">
ADDITIONAL DUTIES</h2><ul><li>
As required, conducts intake interviews to gather information and completes required paperwork.</li><li>
Continuously increases professional knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the art practices; participating in in-service programs.</li><li>
Develops and maintains knowledge of service standards and policies as stipulated by contract, licensing, and/or other governing bodies.</li><li>
Other duties and special projects as assigned.</li></ul><h2 class="jobSectionHeader">
SUPERVISORY RESPONSIBILITIES</h2><ul><li>
This job has no supervisory responsibilities.</li></ul><h1 class="jobSectionHeader">
QUALIFICATIONS</h1><h2 class="jobSectionHeader">
EDUCATION &amp; EXPERIENCE</h2><ul><li>
The specific education and experience requirements for this position differ based on the program or contract under which the employee is hired. Please note the specific requirements for each program as follows:</li></ul><h2 class="jobSectionHeader">
PFF Home Visitor</h2><ul><li>
Master&rsquo;s Degree in Social Work, Psychology, Marriage and Family Counseling, or a closely related field</li><li>
Case Management experience preferred</li><li>
Early Childhood Development experience preferred</li><li>
Experience working with children, youth, and families involved in the child welfare system preferred</li><li>
May request an education waiver from DCFS prior to extending an offer:<ul><li>
Master&rsquo;s Degree in an unrelated field and strong relevant experience</li><li>
Current enrollment in a Master&rsquo;s program in Social Work, Psychology, or a closely related field, with:<ul><li>
At least 50% of coursework completed</li><li>
Good academic standing</li><li>
A minimum of two years&rsquo; experience in home visitation, child protective services, case management, therapeutic services, or work with children 0-5</li></ul></li></ul></li></ul>
FP IHOC<ul><li>
Master&rsquo;s Degree in a human services field preferred</li><li>
Case management experience preferred</li><li>
Experience working with children, youth, and families involved in the child welfare system preferred</li><li>
May request an education waiver from DCFS prior to extending an offer: Bachelor&rsquo;s degree in behavioral sciences of a related field, and experience providing direct services in a social services agency.</li></ul><h2 class="jobSectionHeader">
Launch Transition Facilitator</h2><ul><li>
Bachelor&rsquo;s degree and 4 years&rsquo; experience providing case management services, OR Master&rsquo;s degree and 1 year of experience providing case management services</li><li>
Experience working with children, youth, and families involved in the child welfare system preferred</li></ul>
OTHER QUALIFICATIONS<ul><li>
Valid driver's license and state-required auto insurance or access to reliable transportation depending on business needs.</li><li>
Required to travel to sites extensively (&gt; 50% of the time).</li><li>
Spanish / English bilingual preferred.</li><li>
Strong ability to work with others towards a common goal.</li><li>
Ability to handle confidential information.</li><li>
Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities.</li><li>
Participates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities.</li><li>
Sensitivity to service population&rsquo;s cultural and socioeconomic characteristics.</li><li>
Excellent verbal and written communication skills.</li></ul><h2 class="jobSectionHeader">
CERTIFICATES, LICENSES, REGISTRATIONS</h2><ul><li>
None required.</li></ul><h2 class="jobSectionHeader">
COMPUTER SKILLS</h2><ul><li>
Working knowledge of computer programs in a Windows environment, including Word, Excel and E-mail.</li></ul><h2 class="jobSectionHeader">
VISION REQUIREMENTS</h2><ul><li>
No special vision requirements.</li></ul><h2 class="jobSectionHeader">
NOISE LEVEL</h2><ul><li>
Moderate noise</li></ul><h2 class="jobSectionHeader">
REQUIRED TRAINING</h2><ul><li>
New Hire Orientation</li><li>
Mandated Reporter</li><li>
Timekeeping &amp; Attendance</li><li>
AB-1343: Sexual Harassment Prevention training</li><li>
WRAP program only &ndash; Wraparound basic training</li><li>
Family Preservation program only &ndash; Family Preservation basic training</li></ul>
COMPENSATION:
$26.75 USD - $32.10 USD
In accordance with California law, the expected pay range for this position is included in this posting. The actual compensation will be determined based on factors permitted by law. New hires will be offered a salary at the starting point of the range to maintain internal inequity and allow opportunity for future salary growth. CII salaries are determined based on comprehensive internal and external market analysis, as well as the skills, education, and experience relevant to each position.
BENEFITS:<ul><li>
Generous paid PTO, plus 10 paid holidays and CII is closed between Christmas and New Year</li><li>
Excellent medical, dental, and vision insurance for eligible employees and qualified dependents</li><li>
403b Retirement Plan with employer contribution for eligible employees</li><li>
Up to $4,500 in tuition reimbursement per calendar year</li><li>
Eligible for the Public Service Loan Forgiveness program</li><li>
Flexible Spending Account (FSA) &amp; Health Savings Account (HSA)</li><li>
Employer paid Life and AD&amp;D Insurance</li><li>
Voluntary Supplemental Insurance</li><li>
Opportunity for growth &amp; advancement</li><li>
Professional development &amp; continued training</li><li>
Team building &amp; bonding through company sponsored events &amp; activities</li></ul>
CONTINGENCIES:<ul><li>
Influenza immunization or declination</li><li>
COVID-19, MMR and Tdap immunizations</li><li>
Education verification</li><li>
Reference check</li><li>
Background fingerprint clearance (FBI, DOJ, CACI) conducted by the California Department of Social Services</li><li>
Drug and alcohol screening</li><li>
Tuberculosis screening</li></ul></div>

Temporary Transition Facilitator

<div>Make your mark for patients<div> 
We are looking for a Rare Disease Case Manager for the West Coast Region who is adaptable, highly collaborative and solution oriented to join us in our Patient Support Program. This position can be remote/virtual, based in the US supporting the Pacific time zones. The standard hours of operations for this role are 8:30am to 5:00pm PST dependent upon place of residence. This remote role requires twenty percent face-to-face interactions and can be based on the following metropolitan areas and subject to change: Pacific Northwest, Southwest, Great Plains. Must live in the Pacific time zone.</div><div></div><div> 
 About the role</div><div>
The Rare Disease Case Manager serves as a subject matter expert on access &amp; reimbursement who has extensive expertise in navigating insurance and access-related barriers. This role is designed to help patients gain access to prescribed UCB rare disease products and patient support, serving as the escalation point for difficult access related patient cases. This individual will share insights and collaboratively coordinate services with internal and external program partners. This role requires significant knowledge in the market access and reimbursement landscape encompassing procurement, payer policies and coverage, benefit design, prior authorizations, appeals, exceptions, denials, coding and payer payment guidelines, site of care differences and nuances.</div><div></div><div> 
Who you&rsquo;ll work with</div> 
<ul><li>
Case Managers</li><li>
Rare Reimbursement Executives</li><li>
Care Coordinators</li><li>
Cross functional partners including specialty pharmacies, HUB partners, payers, and as needed, physicians, office coordinators, nurses and pharmacists</li></ul><div></div><div> 
What you&rsquo;ll do</div><ul><li>
Serve as expert on challenging market access patient cases specific to benefit verifications, product procurement processes, reimbursement information, billing, coding, and coverage details, after clinical decisions have been made by the prescriber.</li></ul><ul><li>
Coordinate the benefit verification referral process with UCB&rsquo;s service center(s) and deliver timely and accurate follow up to account stakeholders to help ensure patient access to UCB medicines.</li><li>
Provide appropriate Appeal &amp; Claims Denial Support</li></ul><ul><li>
Understand, provide quality control, communicate patient specific insurance coverage along with access and affordability options to team to support patients</li><li>
Establish self as national and regional expert on payer trends, product access, and reporting reimbursement trends and/or delays (i.e., denials, underpayment, access delays, etc.)</li><li>
Coordinate and collaborate with UCB Rare Reimbursement Executives, Care Coordinators, specialty pharmacies, needed HCP (Health Care Professional) offices, infusion providers, other key personnel on complex cases which require strategic intervention</li><li>
Manage and facilitate specialty pharmacy relationships, responsible for dispersing updates to team members and ensuring forward patient momentum</li><li>
Ensure understanding of the buy and bill reimbursement process, specialty pharmacies practices, field reimbursement support activities, and patient support programs</li></ul><div></div><div> 
Interested? For this role we&rsquo;re looking for the following education, experience and skills</div><div>
Minimum Qualifications</div><ul><li>
Bachelor&rsquo;s degree</li><li>
8-10 years of experience in pharma, biotech, or healthcare space</li></ul><ul><li>
5+ years of Case manager experience supporting market access, site of care selection</li><li>
5+ min yrs of excellent working knowledge of evolving reimbursement landscape and the practice management environment</li><li>
Ability to Travel minimum of 20%</li></ul><div></div><div> 
Preferred:</div><ul><li>
Masters Preferred, or extensive relevant experience</li><li>
Rare disease and/or infusion experience</li><li>
Nursing degree/healthcare clinical experience</li><li>
Above-average skills with technology, including ability to quickly learn and accurately utilize contact center systems, CRM, and virtual platforms</li><li>
Experience in managing access complexities associated with a new to market medication</li><li>
Experience with specialty pharmacy products / products acquired through specialty pharmacy networks or specialty distributors (buy and bill)</li><li>
Close connectivity to the everchanging payor medical benefit policy arena</li><li>
Excellent virtual interaction and communication skills &ndash; both written and verbal</li><li>
Demonstrated flexibility, adaptability, and the ability to prioritize tasks and meet customer demands</li></ul><div></div> 
This positions reasonably anticipated base salary range is $125,600 - $164,900, annually. The actual salary offered will take into account related knowledge, skills, experience and location among other factors and may fall outside the expected range. 
Are you ready to &lsquo;go beyond&rsquo; to create value and make your mark for patients? If this sounds like you, then we would love to hear from you! 
About us 
UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe, inspired by patients and driven by science. 
Why work with us? 
At UCB, we don&rsquo;t just complete tasks, we create value. We aren&rsquo;t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We &lsquo;go beyond&rsquo; to create value for our patients, and always with a human focus, whether that&rsquo;s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential. 
At UCB, we&rsquo;ve embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless explicitly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office. 
UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable federal, state, or local law. UCB invites you to voluntarily self-identify during the application process. Provision of self-identification information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your application for employment, your employment with UCB, or otherwise subject you to any adverse treatment. Any information you provide will be considered confidential and will be kept separate from your application and/or personnel file and will only be used in accordance with applicable laws, orders, and regulations. 
 
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on US-Reasonable_Accommodation@ucb.com for application to US based roles. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.</div>

Rare Disease Case Manager

Carpenters Services Administrative Corporation

Classification/Status: Non-Exempt &ndash; Full TimeReporting To: Administrative Manager and Travel CoordinatorOverview:The Administrative Assistant, under the general direction of the Administrative Manager and the Travel Coordinator, provides comprehensive administrative support to the CSAC Executive Management team and Western States Carpenters Training Fund (WSCTF) leadership. This role is responsible for performing a broad range of administrative duties, including, but not limited to, preparing correspondence and reports, managing filing systems, answering and directing telephone calls, greeting visitors, and developing forms, documents, spreadsheets, and presentations. The position also involves responding to non-routine inquiries and handling confidential and sensitive information with discretion.Additional responsibilities include coordinating travel arrangements for WSCTF instructors, apprentices, and members attending career fairs, seminars, meetings, and training programs, as well as providing support on special projects as assigned. This position requires the ability to effectively collaborate with a diverse group of executive and senior-level professionals across all levels of the organization. Strong organizational skills and the ability to exercise independent judgment in prioritizing and managing a varied workload are essential. This is a non-exempt, full-time position with a standard work schedule of Monday through Friday, 8:00 AM to 5:00 PM.Position Functions and Responsibilities:&middot; Provide administrative support to Administrative Manager, CSAC Executive and Management Teams and WSCTF Leadership&middot; Coordinate all travel for WSCTF instructors, apprentices, members and DET Programs&middot; Coordinate all aspects of DET programs from registration to requesting stipend checks&middot; Maintain and update master travel calendar timely and efficiently&middot; Provide administrative support to apprenticeship training centers as requested&middot; Respond and communicate in a timely, effective and professional manner, both verbally and in writing&middot; Provide all backup for WSCTF travel transactions to reconcile monthly corporate credit card statements&middot; Run reports in TRAIN to assist the Regional Council with DET programs&middot; Run weekly next class report for WSCTF&middot; Request airline refunds for cancelled flights&middot; Perform other related administrative duties as required and assigned&middot; Assist Administrative Manager with other ad-hoc projects as neededRequired Qualifications and Skills:&middot; Minimum of three (3) years of administrative support experience in a fast-paced environment&middot; Strong written and verbal communication skills&middot; Proficiency in Microsoft Office (Word, Excel, Outlook)&middot; High level of integrity, discretion, and professionalism in handling confidential information&middot; Detail-oriented with strong organizational and proofreading skills&middot; Excellent interpersonal skills; ability to work effectively with all levels of staff and external stakeholders&middot; Ability to manage multiple priorities, meet deadlines, and support concurrent projects&middot; Professional demeanor, including phone etiquette and presentation&middot; Ability to work independently while contributing to a collaborative team environment&middot; Self-motivated with strong accountability and ownership of work&middot; Ability to support meetings, events, and seminars as needed&middot; Knowledge of HIPAA regulations a plus&middot; Bilingual in English and Spanish (spoken and written) preferred&middot; High school diploma preferred, but not requiredSupervisory Responsibility:&middot; This position has no supervisory responsibilities.Work Environment/ Physical Demands&middot; While performing the duties of the job, the employee regularly works in an office setting.&middot; While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and to reach with hands and arms. The employee is frequently required to stand, talk and hear.&middot; Ability to lift 10-30 pounds when necessary.&middot; The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Travel&middot; Minimal to no travel. Occasional travel to business related events, offices and/or seminars may be required.NOTE:The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similarly related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. CSAC is an equal opportunity employer and encourage applications from all qualified candidates regardless of gender, race, ethnicity, national origin, age, sexual orientation, marital status, religion, disability or any other classification protected by law.Job Type: Full-timePay: $24.49 - $26.37 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Experience:<ul><li>Administrative: 3 years (Required)</li><li>Administrative Assistant: 3 years (Required)</li></ul>Language:<ul><li>Spanish (Required)</li></ul>Work Location: In person

Administrative Assistant

Explore 53+ Fchn case manager bilingual in Los Angeles this June. Find roles across top companies and apply now to boost your career.