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arabic sales associates/telesales executives (female) Jobs in Doha

arabic speaker - call center agent Jobs in Doha

arabic speaker - call center agent

female customer service representative call center

Shater Abbas Restaurants

Job Description:We are looking for enthusiastic and professional individuals to join our call center team. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers through inbound and outbound calls, ensuring that all customer inquiries, concerns, and issues are addressed efficiently.Key Responsibilities:<ul><li>Answering incoming calls from customers and providing accurate information regarding products, services, and policies.</li><li>Handling customer complaints, queries, and requests in a professional and courteous manner.</li><li>Identifying and resolving customer issues in a timely manner, ensuring high customer satisfaction.</li><li>Documenting customer interactions and following up as necessary.</li><li>Upselling or cross-selling company products and services when appropriate.</li><li>Collaborating with other departments to resolve customer issues.</li><li>Meeting individual and team targets for call volume, customer satisfaction, and quality assurance.</li></ul>Qualifications:<ul><li>High school diploma or equivalent (College degree preferred).</li><li>Previous experience in f&amp;b call center.</li><li>Strong verbal and written communication skills.</li><li>Ability to handle challenging customer interactions with professionalism and patience.</li><li>Basic computer skills and proficiency in using call center software.</li><li>Ability to work in a fast-paced environment and multitask effectively.</li><li>Strong problem-solving skills and attention to detail.</li><li>Flexibility to work in shifts, including evenings and weekends.</li></ul>Job Type: Full-timePay: QAR1,500.00 - QAR2,200.00 per monthWork Location: In person

FEMALE Customer Service Representative - Call Center

Starlink Qatar

<div>
 
 We are seeking a detail-oriented and customer-focused
 
 Call Center / Scheduler
 
 to join our healthcare team. The ideal candidate will support appointment coordination and patient communication in a fast-paced medical environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Handle inbound and outbound calls related to patient appointments and scheduling
 </li>
 <li>
 Coordinate and confirm medical appointments with patients and healthcare providers
 </li>
 <li>
 Maintain accurate records of patient interactions and scheduling updates
 </li>
 <li>
 Provide clear and professional communication regarding appointment details and instructions
 </li>
 <li>
 Support front-office and administrative coordination as needed
 </li>
 <li>
 Ensure timely follow-up on missed appointments or schedule changes
 </li>
 <li>
 Deliver a high standard of customer service aligned with healthcare protocols
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Minimum
 
 2 years of experience
 
 in a call center, scheduling, or customer service role (healthcare experience preferred)
 </li>
 <li>
 
 Bachelor&rsquo;s degree or Diploma
 
 in any relevant field
 </li>
 <li>
 Strong communication skills in
 
 Arabic and English
 
 (Arabic speakers required)
 </li>
 <li>
 Good computer literacy and ability to work with scheduling systems or CRM tools
 </li>
 <li>
 Strong attention to detail and organizational skills
 </li>
 <li>
 Ability to work in a fast-paced, service-driven environment
 </li>
 <li>
 Professional, patient, and customer-oriented attitude
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills
 
 
 <ul>
 <li>
 Experience in a medical clinic, hospital, or healthcare contact center
 </li>
 <li>
 Familiarity with appointment management systems
 </li>
 <li>
 Ability to manage multiple tasks and prioritize effectively
 </li>
 </ul>
 
 
 
 
 If you&rsquo;re passionate about delivering excellent patient service and have strong coordination skills, we&rsquo;d love to hear from you.
 
</div>

Call Center Agents

BPO PLUS

<ul><li>Monitor and evaluate recorded and live customer interactions to ensure compliance with healthcare quality standards and organizational policies.</li><li>Assess call quality, accuracy of information provided, professionalism, communication skills, and adherence to established procedures.</li><li>Conduct regular quality audits of calls, emails, chats, and patient service interactions.</li><li>Identify service gaps, process deviations, and areas requiring improvement through detailed quality assessments.</li><li>Prepare quality evaluation reports and provide actionable feedback to call center agents and supervisors.</li><li>Ensure compliance with healthcare regulations, patient confidentiality requirements, and data privacy standards.</li><li>Analyze quality trends and performance metrics to identify recurring issues and recommend corrective actions.</li><li>Support the development and implementation of quality assurance processes, standards, and monitoring tools.</li><li>Collaborate with supervisors and trainers to address performance deficiencies and improve service quality.</li><li>Participate in calibration sessions to maintain consistency and accuracy in quality evaluations.</li><li>Track agent performance against quality benchmarks and key performance indicators (KPIs).</li><li>Conduct root cause analysis of patient complaints, service failures, and quality concerns.</li><li>Recommend process improvements to enhance patient experience, operational efficiency, and service delivery.</li><li>Maintain accurate records of quality assessments, findings, and improvement initiatives.</li><li>Provide coaching support and guidance to agents on communication skills, compliance requirements, and customer service best practices.</li><li>Monitor adherence to call scripts, workflows, appointment scheduling procedures, and healthcare service protocols.</li><li>Assist in developing quality scorecards, evaluation criteria, and performance monitoring frameworks.</li><li>Generate periodic quality reports for management highlighting trends, risks, and improvement opportunities.</li><li>Support internal audits, accreditation requirements, and quality compliance initiatives.</li><li>Ensure timely escalation of critical issues, compliance breaches, and patient safety concerns to relevant stakeholders.</li><li>Participate in training sessions and quality improvement projects to enhance overall call center performance.</li><li>Review customer feedback, satisfaction surveys, and complaint records to identify service improvement opportunities.</li><li>Work closely with operations teams to implement corrective and preventive actions based on quality findings.</li><li>Monitor consistency in patient communication to ensure a professional, empathetic, and patient-centered approach.</li><li>Contribute to continuous improvement initiatives aimed at increasing service quality, patient satisfaction, and operational excellence.</li></ul>Pay: QAR1.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Call Quality Assurance : 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Call Quality Agent - Healthcare Sector

AL KHANJI MEDICAL & NURSING SERVICES

<div><div>QUALIFICATIONS:</div><ul><li>
Female, Age not more than 40 Years old.</li><li>
1-3 years of industry experience or a related customer service experience required.</li><li>
Excellent customer service and problem-solving skills.</li><li>
High quality organizational skills.</li><li>
The ability to work well under deadlines and to multitask.</li><li>
Professional telephone manners.</li><li>
The ability to build relationships.</li><li>
Flexible work hours.</li><li>
Excellent verbal and written communication skills.</li><li>
Excellent critical thinking and problem-solving skills.</li><li>
Ability to resolve customer disputes calmly and professionally.</li><li>
Dependability and energy level.</li><li>
Proficient skills in Microsoft office, including Microsoft word and Microsoft excel is an advantage.</li></ul><div>
</div><div>
DUTIES AND RESPONSIBILITIES:</div><ul><li>
Provide excellent customer service.</li><li>
Related and prepared food orders using safe food handling techniques.</li><li>
Maintain, stocked, and displayed food according to company policy.</li><li>
Clean and sanitized workstation and equipment.</li><li>
Perform opening and closing duties as required.</li><li>
Demonstrate accuracy in cashiering, cash handling and credit card processing.</li><li>
Operate and balance a cash register, stocked shelves, and utilized FPOS.</li><li>
Responsible for checking and recording register balance at the close of business.</li><li>
Answer telephone inquiries.</li><li>
Restocked storage areas, replenished items on shelves.</li><li>
Received inventory, and provided food &amp; beverage.</li><li>
Balanced, register, issue receipts, refunds, credits or change due</li><li>
Have comprehensive and up to date knowledge of all the outlets unique selling points, features, amenities, services and policies.</li><li>
Achieve all individual sales target in your area by maintaining and creating a close relationship with customers.</li><li>
Generate new and maintain existing customer relationship through various sales activities and create awareness of the product and services through sales call, telephone calls, etc to achieve set targets and maximum possible productivity.</li><li>
Ensure that all incoming requests of customers are addressed in order o avoid customer complaints and loss of business.</li><li>
Display a pleasant manner and positive attitude at all times to promote a good company image to guests and colleagues in order to avoid internal or external complaints.</li><li>
Closely monitor the accounts revenue, business production and maintain an up to date &ldquo;Account &amp; Contact Database&rdquo; as well as maintain end of month reports.</li><li>
Provide feedback to the Team Leader on changing market conditions, review direct competition and conduct regular research to identify new selling strategies.</li><li>
Operate in a safe and environmentally friendly way to protect guests and colleagues&rsquo; health and safety as well as protect and conserve the environment.</li></ul></div>

Sales Respresentative

Holding Group

Job SummaryWe are seeking a professional, friendly, and well-organized Ladies Salon Receptionist to join our beauty salon in Qatar. The Receptionist will be responsible for welcoming clients, managing appointments, handling customer inquiries, processing payments, and ensuring smooth day-to-day front desk operations. The ideal candidate should have excellent customer service skills, a polished appearance, and the ability to communicate effectively with a diverse clientele.Key Responsibilities:<ul><li>Welcome clients and visitors in a warm and professional manner.</li><li>Ensure all clients receive exceptional customer service from arrival to departure.</li><li>Answer telephone calls, WhatsApp messages, and social media inquiries promptly and professionally.</li><li>Provide accurate information regarding salon services, promotions, packages, and products.</li><li>Address customer concerns and complaints professionally and escalate when necessary.</li><li>Schedule, confirm, reschedule, and cancel appointments using the salon booking system.</li><li>Coordinate appointments efficiently to maximize staff productivity and client satisfaction.</li><li>Send appointment reminders and follow-up messages to clients.</li><li>Maintain accurate customer records and appointment histories.</li><li>Process cash, card, and digital payments accurately.</li><li>Prepare daily sales reports and reconcile cash collections.</li><li>Issue invoices and receipts.</li><li>Maintain confidentiality of client information and business records.</li><li>Support management with administrative and reporting tasks.</li><li>Coordinate with beauticians, hairstylists, nail technicians, and therapists regarding schedules and client requirements.</li><li>Ensure the reception and waiting area are clean, organized, and presentable at all times.</li><li>Assist in monitoring inventory levels of retail products and reception supplies.</li><li>Promote salon membership programs, packages, and retail products to clients.</li></ul>Qualifications &amp; Requirements<ul><li>High School Diploma or equivalent.</li><li>Minimum 1&ndash;2 years of experience in a salon, spa, hospitality, or customer service environment preferred.</li><li>Excellent communication skills in English and Arabic.</li><li>Proficiency in Microsoft Office and salon booking software.</li><li>Strong organizational and multitasking abilities.</li><li>Professional appearance and positive attitude.</li><li>Ability to work under pressure in a fast-paced environment.</li></ul>Skills &amp; Competencies<ul><li>Customer Service Excellence</li><li>Appointment Scheduling &amp; Coordination</li><li>Communication &amp; Interpersonal Skills</li><li>Cash Handling &amp; POS Operations</li><li>Sales &amp; Upselling Techniques</li><li>Time Management</li><li>Attention to Detail</li><li>Problem Solving</li><li>Teamwork</li></ul>Working Hours<ul><li>Flexible shifts as per salon operational requirements.</li><li>Availability to work evenings, weekends, and public holidays when required.</li></ul>Preferred Candidate Profile<ul><li>Female candidate with experience in a ladies salon, beauty center, spa, or luxury hospitality environment.</li><li>Friendly, energetic, and customer-focused personality.</li><li>Familiarity with the beauty and wellness industry in Qatar.</li><li>Ability to build strong relationships with clients and contribute to a positive salon atmosphere.</li></ul>Work Location: In person

Female Salon Receptionist

Brightway Future Migration Services

Job Description:Female Sales &amp; Telecalling ExecutiveWe are looking for a motivated and confident Female Sales &amp; Telecalling Executive to join our growing team. Candidates with good communication skills and sales experience are encouraged to apply.ResponsibilitiesHandle outbound and inbound calls professionally. Speak with clients and understand their requirements. Promote and explain company services to potential customers. Generate leads and follow up with clients regularly. Maintain client records and update CRM/software systems. Achieve monthly sales targets and contribute to business growth. Build and maintain strong customer relationships.RequirementsBachelor&rsquo;s degree or equivalent qualification. Minimum 1&ndash;2 years of experience in sales, telecalling, or customer service. Good communication and negotiation skills. Fluency in English (Hindi/Arabic is an advantage). Basic knowledge of Microsoft Office and CRM software. Pleasant personality and professional attitude.BenefitsCompetitive salary with incentives. Career growth opportunities. Training and supportive work environment. Paid leave and company benefits as per policy.Job Type: Full-timeSalary: QAR 2,500 &ndash; QAR 5,000 per monthLocation: In personWork Location: Doha, QatarPay: QAR2,500.00 - QAR5,000.00 per monthWork Location: In person

Female Sales & Telecalling Executive

Job SummaryWe are seeking an experienced and motivated Salon Supervisor to oversee the daily operations of a ladies beauty salon in Qatar. The Salon Supervisor is responsible for ensuring exceptional customer service, supervising salon staff, maintaining operational standards, driving sales performance, and ensuring smooth and efficient salon operations. The ideal candidate will possess strong leadership skills, beauty industry experience, and a passion for delivering outstanding client experiences.Key Responsibilities<ul><li>Supervise daily salon operations to ensure smooth workflow and high service standards.</li><li>Monitor appointment schedules and staff allocation to maximize productivity and client satisfaction.</li><li>Ensure salon policies, procedures, hygiene, and safety standards are consistently followed.</li><li>Oversee opening and closing procedures of the salon.</li><li>Maintain a professional, welcoming, and organized salon environment.</li></ul>Team Leadership &amp; Staff Management<ul><li>Supervise, motivate, and support beauticians, hairstylists, nail technicians, therapists, receptionists, and support staff.</li><li>Monitor employee attendance, punctuality, grooming, and performance.</li><li>Conduct staff briefings and communicate operational updates.</li><li>Assist in onboarding and training new employees.</li><li>Address staff concerns and support conflict resolution when necessary.</li><li>Foster teamwork and a positive workplace culture.</li></ul>Customer Service Excellence<ul><li>Ensure all clients receive exceptional service and a luxury salon experience.</li><li>Handle customer complaints and service recovery professionally and efficiently.</li><li>Build strong relationships with clients to encourage retention and loyalty.</li><li>Monitor customer feedback and implement improvement initiatives.</li></ul>Sales &amp; Business Performance<ul><li>Support achievement of monthly sales and revenue targets.</li><li>Promote salon services, retail products, memberships, and promotional campaigns.</li><li>Monitor service and retail sales performance and recommend improvement strategies.</li><li>Assist management in identifying business growth opportunities.</li></ul>Inventory &amp; Asset Control<ul><li>Monitor inventory levels of salon products, retail items, and operational supplies.</li><li>Coordinate stock replenishment and maintain accurate inventory records.</li><li>Minimize product wastage and ensure proper storage of salon materials.</li><li>Report equipment maintenance requirements and operational issues promptly.</li></ul>Administration &amp; Reporting<ul><li>Prepare daily, weekly, and monthly operational reports.</li><li>Monitor staff productivity and service performance metrics.</li><li>Ensure accurate cash handling and compliance with salon financial procedures.</li><li>Support management in implementing salon policies and operational improvements.</li></ul>Qualifications &amp; Skills<ul><li>Diploma or Bachelor's degree in Business Administration, Hospitality Management, Beauty Management, or a related field preferred.</li><li>Minimum 3&ndash;5 years of experience in a beauty salon, spa, or hospitality environment.</li><li>Minimum 1&ndash;2 years of supervisory or team leadership experience.</li><li>Strong knowledge of beauty salon operations and customer service standards.</li><li>Excellent communication skills in English.</li><li>Proficiency in Microsoft Office and salon management software.</li><li>Strong organizational, leadership, and problem-solving abilities.</li><li>Female candidate with proven experience in a ladies beauty salon, luxury spa, or premium beauty center.</li><li>Strong leadership presence with the ability to manage a multicultural team.</li><li>Customer-focused with a commitment to delivering exceptional salon experiences.</li><li>Results-driven with the ability to achieve operational and sales objectives.</li><li>Professional appearance, positive attitude, and excellent interpersonal skills.</li></ul>Working Hours<ul><li>Flexible shifts according to salon operational requirements.</li><li>Availability to work weekends, evenings, and public holidays as required.</li></ul>Authority LevelThe Salon Supervisor is authorized to oversee daily operations, manage staff schedules, monitor service quality, resolve customer issues, and make operational decisions necessary to ensure the smooth running of the salon while reporting directly to the Salon Manager or Owner.Work Location: In person

Female Salon Supervisor

Explore 207+ Female customer service representative call center in Doha this June. Find roles across top companies and apply now to boost your career.