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field service specialist

Waters

<div>Overview:
<div>
Waters Materials Sciences Division's Field Service Organization is comprised of highly skilled, motivated and customer focused professionals that are technical experts on TA Instruments' product suite.</div><div> 
</div><div>As a Field Service Specialist working for an industry leader, you'll join a global team of specialists that are committed to ensuring TA Instruments' legendary service for our customers who use our scientific instrumentation and software. In this role, you'll have the opportunity to provide technical expertise on TA Instruments' innovative product suite for multiple customer laboratories spanning across the Pharmaceutical &amp; Life Sciences, Chemical Materials, Clinical, Food, Environmental, Forensics, Academia and Government industries.</div><div></div><div> 
Waters Materials Sciences Division is seeking a highly skilled, motivated and customer-focused professional to join our world-renowned Field Service Organization in the Houston, Texas Service Territory.</div>
Responsibilities:
<ul><li>Provides customer service, training, diagnoses and troubleshoots customer problems, assists with parts management issues.</li><li>
Repairs, installs, and uses all currently supported instrument models and accessories; gains limited knowledge of applications software; calibrates instruments for efficient performance.</li><li>
Prepares a variety of reports, logs and documentation of service and repair activities; prepares service reports for input to the product reliability report; maintains up-to-date manuals, service notes, drawings, and other materials needed for efficiency.</li><li>
Prepares a variety of paperwork to document work in progress, completed work, and other vital tracking paperwork; submits required paperwork on a timely basis to department management.</li><li>
Establishes and maintains prompt professional communications with customers and internal resources.</li><li>
Provides information to customers regarding service products and offerings; effectively sells service products and contracts.</li></ul>
Qualifications:
<div>
Education:</div><ul><li>
Associates Degree in Chemistry, Engineering, Biology, or other science related field<ul><li>
Bachelors Degree preferred</li></ul></li></ul><div>
Experience:</div><ul><li>
0-2 years experience with installation, performance maintenance, troubleshooting, support and/or end user utilization of scientific instrumentation, preference for previous TA Instruments product suite (DSC, TGA, SDT, TMA, SA, DMA, DHR, HR, ARES, and RSA)</li><li>
Ability to perform effective system level troubleshooting</li></ul><div></div><div> 
Competencies:</div><ul><li>
Must possess a strong customer focus</li><li>
Interpersonal savvy, communicate with different expertise levels appropriately and change your approach to meet customers&rsquo; needs</li><li>
Personal sense of integrity and trust; ethical practice</li><li>
Must be independent and able to make decisions</li><li>
Effective time management skills</li><li>
System level approach to problem solving</li><li>
Analytical attitude with a strong drive to resolve open issues</li><li>
Excellent verbal and written communication skills</li></ul><div></div><div> 
Travel:</div><ul><li>
A clean driving license and a valid passport will be required</li><li>
This is a territory-based position with travelling within your designated territory, and occasional overnight travel will be required</li></ul> 
<div></div>
Company Description:
<div>
Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.</div><div></div><div> 
Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.</div>
Key Words: Differential Scanning Calorimetry, Thermogravimetric Analysis, Rheology #TIA</div>

Field Service Specialist

Asian American Health Coalition of the Greater Houston Area

<div>Description:

POSITION TITLE: Patient Support Specialist
LOCATION: HOPE Clinic
REPORTS TO: Team Lead (HHWC &amp; Beltway) or Site Manager (West, Aldine &amp; Aldine Meadows)
EDUCATION: High School diploma or GED; Associate degree preferred.
WORK EXPERIENCE: 1 year of customer service and/or healthcare preferred
SALARY RANGE: $14.50-$15.00/Hour
FLSA STATUS: Hourly &ndash; Non-Exempt
POSITION TYPE: Full-Time
LANGUAGE: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is required
HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
JOB SUMMARY:
Facilitate patient flow by notifying the appropriate staff of the patient&rsquo;s arrival. Register new patients and update existing patient demographics by collecting patient detailed patient information including personal and financial information. Provide support to medical records department managing patient records in compliance with HOPE Clinic guidelines.
MAJOR DUTIES &amp; RESPONSIBILITIES:<ul><li>
Greet and assist patients with registration and eligibility;</li><li>
Check in/out patients using electronic medical records;</li><li>
Scan medical records into the system;</li><li>
Fax/mail out medical records and necessary forms according to HIPAA/Clinic guidelines;</li><li>
Submit and document forms and medical records in a timely manner;</li><li>
Ensure that work assignments and information gathered from day to day work is not shared with anyone and protects all patient and agency information;</li><li>
Log medical registration forms and record and incoming forms into electronic health record (EHR);</li><li>
Assist with incoming calls and create telephone notes and assist with scheduling and inquiries;</li><li>
Support Patient Services team with other duties;</li><li>
Verify insurance eligibility for all billing purposes;</li><li>
Patient Support Specialist will perform Eligibility Support Specialist duties as needed (e.g. assist with enrollment/re-enrollment of Medicaid, ACA, and other state and federal program, maintain and update HOPE Clinic&rsquo;s sliding scale information and forms, etc.);</li><li>
Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;</li><li>
Perform other duties as assigned by the supervisor to support HOPE Clinic&rsquo;s Mission, Vision and Values.</li></ul>
Requirements:

QUALIFICATION REQUIREMENTS:<ul><li>
Minimum of one year in health education, patient navigation, and/or health clinic patient assistance field;</li><li>
Insurance and medical experience preferred;</li><li>
Knowledgeable of and maintains HIPAA standards of privacy and confidentiality;</li><li>
Must be able to handle multiple tasks, complexity, and diversity of customers;</li><li>
Microsoft Office;</li><li>
Must be able to utilize the Internet;</li><li>
Strong written and oral communication skills;</li><li>
Office equipment (e.g., computer, copier);</li><li>
Attention to detail;</li><li>
Strong customer service skills.</li></ul>
EDUCATION and/or EXPERIENCE:
High School diploma or GED; Associates degree preferred. Experience in the medical field and referral/patient navigation and/or billing/medical records is preferred.
OTHER SKILLS and ABILITIES:<ul><li>
Bilingual in English and Spanish, Arabic, Burmese, Vietnamese, Chinese or another language is required;</li><li>
Above average skills in language ability as well as public speaking and writing;</li><li>
Must have good transportation and a valid Texas Driver&rsquo;s license.</li></ul></div>

Patient Support Specialist (Bilingual Spanish)

<div>Description:

POSITION TITLE: Dental Patient Support Specialist
LOCATION: HOPE Clinic
REPORTS TO: Dental Department Team Lead or Assigned Supervisor
EDUCATION: High School diploma or GED; Associates degree preferred; RDA preferred
WORK EXPERIENCE: 1 year patient service experience in healthcare and/or dental care preferred
SALARY RANGE: $14.50-$17.00/Hour
FLSA STATUS: Hourly &ndash; Non-Exempt
POSITION TYPE: Full-Time
LANGUAGE: Bilingual in English and Spanish or Vietnamese is required.
HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
JOB SUMMARY:
Dental Patient Support Specialist is a patient service-oriented position that demands cheerful, friendly and polite demeanor at all times. This position serves as an ambassador of HOPE Clinic and will facilitate patient flow, register new patients, update and collect patient demographics; assist with insurance verification and with enrolling qualify patients to HOPE Clinic&rsquo;s sliding scale program. They will also provide support to record keeping and tracking of patient information through our electronic health record systems in compliance with HOPE Clinic &amp; FQHC guidelines.
MAJOR DUTIES &amp; RESPONSIBILITIES:<ul><li>
Greet and assist patients with registration and eligibility for HOPE Clinic&rsquo;s sliding scale program;</li><li>
Check in/out patients using electronic medical record system;</li><li>
Check patient in, receive payments and issues receipts. Record charges for physician visits, lab, X-ray costs, and give vouchers for medication when needed;</li><li>
Notify patients of outstanding accounts for payment at check-in;</li><li>
Receive phone calls; records and distributes messages or routes calls appropriately;</li><li>
Schedule patient appointments in person and on phone;</li><li>
Check patients out, schedule subsequent appointments and reinforces the importance of keeping their appointments;</li><li>
Confirm, update, and verify all patient demographic, insurance information and clinically necessary information;</li><li>
Document, submit and scan registration forms, medical records and other medical documents in the EHR in a timely manner;</li><li>
Gather and verify information required to bill various payment sources, including Medicaid, Medicare, private insurance for dental services;</li><li>
Verify Dental insurance eligibility;</li><li>
Educate patients on Dental insurances as needed</li><li>
Verify proof of income when scheduled and refer to financial screening if needed;</li><li>
Prepare daily reconciliation batch report and keep count of daily collections and ensure that the money balances with the daily batch;</li><li>
Assist other Patient Support Specialist team members with other patient services activities;</li><li>
Ensure that work assignments and information gathered from day to day work is not shared with anyone and protects all patient and agency information;</li><li>
Comply with HIPAA rules and regulations regarding the protection of the patient privacy;</li><li>
Fax/mail out medical records and necessary forms according to HIPAA/Clinic guidelines;</li><li>
Ensure every patient has a current household assessment;</li><li>
Master EHS system Understanding and commitment to HIPAA rules and regulations;</li><li>
Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;</li><li>
May occasionally assist the Dentist as a Registered Dental Assistant as needed;</li><li>
Perform other duties as assigned to support HOPE Clinic&rsquo;s Mission, Vision, and Values.</li></ul>
Requirements:

QUALIFICATION REQUIREMENTS:<ul><li>
Minimum of one year in dental clinic patient assistance field required.</li><li>
Dental Insurance verification experience preferred;</li><li>
Knowledgeable of and maintains HIPAA standards of privacy and confidentiality;</li><li>
Must be able to handle multiple tasks, complexity, and diversity of customers;</li><li>
Microsoft Office;</li><li>
Must be able to utilize the Internet;</li><li>
Strong written and oral communication skills;</li><li>
Office equipment (e.g., computer, copier);</li><li>
Attention to detail;</li><li>
Strong customer service skills.</li></ul> 
 
EDUCATION and/or EXPERIENCE:<ul><li>
High School diploma or GED; Associate degree/ RDA preferred. Experience in the medical field and referral/patient navigation and/or billing/medical records is preferred.</li></ul> 
 
OTHER SKILLS and ABILITIES:<ul><li>
Bilingual in English and Spanish, Arabic, Burmese, Vietnamese or Chinese is preferred;</li><li>
Above average skills in language ability as well as public speaking and writing;</li><li>
Must have good transportation and a valid Texas Driver&rsquo;s license.</li></ul></div>

Dental Patient Support Specialist (Bilingual Spanish)

Called to Elderly Care, LLC

Marketing Specialist &ndash; Home Care AgencyCompany: Called to Elderly Care, LLC Location: Houston, TX Job Type: Temporary Industry: Healthcare / Home Care ServicesCalled to Elderly Care, LLC is a compassionate and client-centered home care agency based in Houston, Texas. We are dedicated to improving the quality of life for seniors who need personalized, non-medical care in the comfort of their homes. Our mission is to deliver dependable, respectful, and high-quality care while building lasting relationships with families and the community.We are seeking a dynamic and results-driven Marketing Specialist to support the growth and visibility of our home care agency in Houston, Texas. The ideal candidate will possess a strategic mindset, excellent communication skills, and a passion for enhancing community engagement. In this role, you will develop and implement marketing initiatives, manage client relationships, and promote our services to healthcare providers and prospective clients. Your efforts will directly contribute to expanding our reach and strengthening our reputation as a trusted provider of home care services.The Marketing Specialist will lead and execute strategic marketing initiatives that drive client acquisition, increase brand awareness, and strengthen our presence throughout the Houston area. The ideal candidate is passionate about community engagement and has experience in healthcare or service-based marketing.Key Responsibilities:Marketing Strategy &amp; Execution<ul><li>Develop and implement comprehensive marketing plans tailored to the Houston market</li><li>Identify target audiences and create campaigns that generate qualified leads</li><li>Track campaign performance and optimize strategies for maximum ROI</li></ul>Community Outreach &amp; Relationship Building<ul><li>Build and maintain strong relationships with referral sources such as hospitals, rehabilitation centers, assisted living communities, and physician offices</li><li>Represent Called to Elderly Care, LLC at local events, health fairs, and networking opportunities</li><li>Establish partnerships that increase referrals and brand visibility</li></ul>Lead Generation &amp; CRM Management<ul><li>Track and manage leads using CRM systems</li><li>Collaborate with intake and administrative teams to convert leads into clients</li><li>Provide regular reports on lead generation, conversion rates, and marketing performance</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Marketing, Communications, Business, or related field (preferred)</li><li>2+ years of marketing experience (healthcare or home care industry strongly preferred)</li><li>Strong understanding of digital marketing, SEO, and social media platforms</li><li>Excellent communication, networking, and interpersonal skills</li><li>Proven ability to generate leads and build referral relationships</li><li>Self-motivated, organized, and goal-oriented</li><li>Proficiency with marketing tools (CRM systems, email platforms, analytics tools)</li></ul>Preferred Skills:<ul><li>Experience in home care, senior services, or healthcare marketing</li><li>Knowledge of the Houston healthcare market and referral network</li><li>Graphic design skills (Canva, Adobe, etc.)</li><li>Familiarity with healthcare marketing compliance and HIPAA considerations</li></ul>Compensation<ul><li>Performance-based bonuses and/or commission opportunities</li><li>Flexible schedule (if applicable)</li><li>Opportunities for professional growth and advancement</li></ul>How to Apply:Please submit your resume and a brief cover letter outlining your experience and interest in joining Called to Elderly Care, LLC.Pay: $1,000.00 per monthWork Location: On the road

Marketing Specialist for Home Care Agency in Houston, TX

Elite Spine and Health Center

Are you passionate about movement, recovery, and helping people feel their best?At Elite Spine and Health Center, we don&rsquo;t just treat patients &mdash; we create raving fans through an unmatched, high-energy, and results-driven experience.We are looking for a Rehab Specialist to join our West Houston location &mdash; someone who thrives in a fast-paced environment, loves hands-on patient care, and is ready to step into a dynamic role while continuing to grow clinically.Why Join Elite Spine?<ul><li>Be part of a modern, high-performance clinic with state-of-the-art technology</li><li>Work alongside a supportive, growth-minded team</li><li>Get hands-on mentorship from doctors and leadership</li><li>Make a real impact helping patients heal faster and move better</li><li>Clear pathway for career growth in rehab, chiropractic, and integrated care</li></ul>What You&rsquo;ll DoAs a Rehab Specialist, you&rsquo;ll play a key role in both patient care and leadership:Patient Care<ul><li>Lead patients through corrective exercises tailored to their recovery</li><li>Guide stretching, mobility, and movement retraining</li><li>Perform soft tissue work to support healing and recovery</li><li>Administer advanced modalities:</li><li>Electrical stimulation</li><li>Ultrasound</li><li>Heat / Cold therapy</li><li>Intersegmental traction</li><li>Shockwave therapy</li><li>Class IV Laser</li><li>Spinal decompression</li><li>Educate patients on injury prevention and long-term wellness</li></ul>Leadership &amp; Operations<ul><li>Assist with clinical oversight and patient flow</li><li>Help maintain a high-energy, organized rehab environment</li><li>Support chart audits and quality of care standards</li><li>Lead by example with exceptional patient experience</li></ul>What We're Looking for in a Rehab Specialist<ul><li>A leader who takes initiative and supports the team</li><li>High-energy, positive, and thrives in an upbeat culture</li><li>Passionate about rehab, movement, and patient outcomes</li><li>Able to handle a fast-paced, high-volume environment</li><li>Strong communicator who connects easily with patients</li></ul>Preferred Background<ul><li>Degree in Exercise Science, Kinesiology, Athletic Training, Sports Medicine, or related field</li><li>OR equivalent experience in rehab, fitness, or manual therapy</li><li>1&ndash;2+ years experience in athletic training, rehab, or similar field</li></ul>Ideal for aspiring:<ul><li>Athletic Trainers (ATC)</li><li>Physical Therapists / PTAs</li><li>Occupational Therapists</li><li>Chiropractors</li><li>Strength &amp; Conditioning professionals</li></ul>Schedule<ul><li>Full-time, 8-hour shifts</li><li>Monday &ndash; Friday</li><li>In-person at Houston, TX (77042)</li><li>Must be able to reliably commute or relocate</li></ul>Conditions We Treat<ul><li>Orthopedic injuries</li><li>Sports injuries</li><li>Chronic pain conditions</li><li>Post-injury rehabilitation</li></ul>Benefits<ul><li>Complimentary in-office services</li><li>Paid Time Off + Paid Holidays</li><li>Health Insurance options</li><li>Ongoing training &amp; career advancement opportunities</li></ul>Ready to Level Up?If you&rsquo;re looking for more than just a job &mdash; and want to be part of a team that is redefining rehab and patient care &mdash; we want to meet you.Apply today and come experience what it means to truly &ldquo;Feel the Difference.&rdquo;Pay: From $16.00 per hourBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li></ul>Work Location: In person

Rehab Specialist (Rehab Technician)

Corza Medical

<div><div>Vacancy Name<div> Entry Level - Outside Sales - 1 year client facing experience required</div></div> 
<div>
Location of Work<div> Houston, TX</div></div> 
<div>
Employment Type<div> Full Time Employee</div></div> 
<div>
Job Description<div><div><div>
Our mission
 
At Corza Medical, our mission is to champion surgical providers with remarkable service and exceptional products that save time, money, and effort. We are a passionate team guided by our core belief that you should never have to choose between performance, value, and a quality customer experience. We are here to support you every step of the way. 
 
Our brand promise 
We deliver a collaborative experience by working directly with the surgical community to ensure you get the exact surgical tools you need at the right time and the right price.
<ul><li>Remarkable service: A seamless, personal process designed around you and your needs.</li><li>
Trusted performance: Our product family is the result of years of experience championing surgeons and listening to their expertise.</li><li>
Outstanding value: No matter the surgical specialty, we deliver quality products for all markets.</li></ul>
Our people promise 
Excellence is our Specialty and what makes us successful is our people. We are committed to fostering a positive, empowering and growth-oriented environment where all team members are encouraged to share their opinions and ideas. That means you will work alongside an accomplished and highly collaborative team that inspires commitment to our goal in attaining excellence in everything they do. 
 
Job Purpose Summary 
Start your medical device sales career with Corza Medical. As a Territory Sales Specialist, you&rsquo;ll gain hands-on experience in the field, develop strong relationships with surgeons, clinical staff, key decision makers, while building your expertise across our Quill&reg;, Sharpoint&reg;, and broader wound closure portfolio. We provide continuous coaching, accessible leadership, and a collaborative environment that supports your growth&mdash;preparing you for future advancement within our high-performing sales organization. The Territory Sales Specialist is responsible for driving Corza Medical&rsquo;s growth within non-acute markets, including ambulatory surgery centers (ASCs), physician offices, dermatology, and outpatient clinics, across a defined geographic territory. 
 
What you will do 
Reporting to the Area Business Manager, the Territory Sales Specialist will act as the primary sales contact between the company and our Non-Acute customers and distributor partners. Responsible for maintaining existing sales and generating additional sales of Quill&reg;, SharpointPLUS&reg;, Sharpoint&reg; and other Corza brands. 
 
<ul><li>Manage a defined non-acute territory to meet or exceed sales goals for Corza Medical&rsquo;s Wound Closure and surgical product portfolio.</li><li>Identify and convert new customer opportunities through prospecting, product presentations, and follow-up.</li><li>Build and maintain long-term relationships with physicians, clinical staff, and procurement/purchasing teams.</li><li>Conduct in-services, product demonstrations, and staff education sessions to support product utilization.</li><li>Develop account strategies that increase product adoption and market share within assigned territory.</li><li>Monitor customer activity, market trends, and competitor actions; communicate insights to sales leadership.</li><li>Maintain accurate sales and activity records using CRM (Salesforce.com).</li><li>Demonstrate a proactive, self-motivated approach to managing sales activities, time, and travel.</li><li>Travel within assigned territory up to 30% of the time.</li></ul> 

What you will need 
<ul><li>Education: Bachelor&rsquo;s degree required.</li><li>Experience: 1&ndash;2 years of outside sales or customer-facing experience (B2B, healthcare, or related fields) prospecting weekly.</li><li>Interest in medical device or healthcare industry; previous internship or entry-level exposure is a plus.</li><li>Strong communication, presentation, and relationship-building skills.</li><li>Highly organized and self-motivated, with the ability to manage time effectively.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM tools.</li><li>Ability to travel within territory and occasionally overnight.</li><li>Must live within the assigned territory area. We are hiring 1 rep to cover Houston.</li><li>This role requires meeting the hospital credentialing requirements.</li></ul> 

What we value
<ul><li>Customer First - We deliver extraordinary experiences.</li><li>
Accountability - We do what we say.</li><li>
Integrity - We do what is right.</li><li>
Inspired - We love what we do.</li><li>
One Global Team -We before me, always.</li></ul>
Join us today and Excel@Corza! 
 
Corza Medical offers a competitive benefits package including medical, 401K, vacation and sick time, paternal leave and other benefits. 
 
A reasonable estimate of the current pay range for this role is $100,000/annual (base + commission). Further, pay is offered based on geographic location, internal equity, market data, applicant&rsquo;s job-related skills, commensurate experience, required licensures, certifications, and certain degrees. 
 
Corza Medical is an equal opportunity employer. Corza Medical evaluates qualified applicants without regard to race, color, marital status, religion, sex, sexual orientation, gender identity, age, national origin, physical or mental disability, veteran status or other protected characteristics. 
 
Notice To Third Party Agencies: 
Corza does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of Corza Medical and Corza Medical will have the right to hire that candidate without reservation &ndash; no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service. 
#LI-remote</div></div></div></div></div>

Entry Level - Outside Sales

MetroNational

<div>Description:

The Training Specialist I, supports the design, development, and delivery of training programs that enhance employee performance, communication, and operational effectiveness. This role primarily focuses on developing and delivering training for security officers and security leadership, with an emphasis on skill development, leadership training, and programs that strengthen safety operations. The role is responsible for creating engaging learning content, facilitating training sessions, and supporting the administration of learning systems. The ideal candidate is a self-starter who can quickly translate business needs into high-quality training materials and deliver content across multiple formats.
Key Responsibilities:<div>
Curriculum Design and Development 
<ul><li>Research, design, and develop training content across a variety of topics, including effective writing, customer service, security best practices, leadership development, succession planning, and new hire orientation</li><li>Develop training that supports frontline security operations, safety awareness, and leadership effectiveness</li><li>Create facilitator guides, participant materials, job aids, and presentations</li><li>Ensure content is clear, engaging, and aligned with organizational standards</li><li>Revise and update existing training materials based on feedback and business needs</li></ul></div>
Facilitation and Delivery:<ul><li>Facilitate training sessions for security officers, supervisors, and leadership in in-person, virtual, and hybrid environments</li><li>Adapt delivery style to meet the needs of frontline employees and operational leaders</li><li>Lead engaging, interactive sessions that promote participation and knowledge retention</li></ul><div>
Learning Systems and Administration 
<ul><li>Support the administration and maintenance of the Learning Management System (LMS)</li><li>Upload, assign, and track training content and completion records</li><li>Build and manage Smartsheet trackers, training calendars, and reporting tools</li><li>Assist with scheduling, logistics, and coordination of training sessions</li></ul></div><div>
Evaluation and Continuous Improvement: 
<ul><li>Develop surveys, assessments, and feedback tools to measure training effectiveness</li><li>Conduct basic needs assessments to identify skill gaps and training opportunities</li><li>Analyze feedback and data to improve training programs and materials</li></ul></div>
Additional Responsibilities:<ul><li>Support training logistics, including setup, materials preparation, and inventory management</li><li>Lift and transport training materials and equipment (up to 50 lbs) as needed</li><li>Manage multiple projects and meet tight deadlines in a fast-paced environment</li><li>Provide general administrative support related to training operations</li></ul>
Requirements:

Required Qualifications:<ul><li>Bachelor&rsquo;s degree in Education, Human Resources, Communications, or a related field preferred; relevant professional experience may be considered in lieu of a degree</li><li>1&ndash;3 years of experience in training, teaching, facilitation, or instructional design</li><li>Strong writing, editing, and communication skills</li><li>Proficiency in Microsoft Office (PowerPoint, Word, Excel)</li><li>Experience creating presentations and training materials from scratch</li><li>Ability to facilitate training for a variety of audiences</li><li>Strong organizational skills and attention to detail</li><li>Ability to manage multiple priorities and meet deadlines</li></ul>
Preferred Qualifications:<ul><li>Experience working in environments where safety, customer experience, and professionalism are critical (e.g., security, retail, hospitality, healthcare, or property management)</li><li>Experience developing or delivering training for service-based or public-facing roles</li><li>Familiarity with security operations, safety protocols, or related field training</li><li>Experience with Learning Management Systems (LMS) and course administration</li><li>Experience using Smartsheet or similar project management tools</li><li>Familiarity with eLearning authoring tools (Articulate Rise 360, Storyline, etc.)</li><li>Experience editing reports, professional documents, or instructional materials</li><li>Experience creating surveys, assessments, and evaluating training effectiveness</li></ul>
Work Environment:<ul><li>Combination of office, classroom, and field environments</li><li>Requires in-person facilitation and occasional travel between locations</li><li>Ability to lift up to 50 lbs of training materials or equipment</li></ul></div>

Training Specialist I

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