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claims specialist

Mercury Insurance Company

<div>Overview:
<p><b>
CAT/Spikes Team Position</b></p><p></p><p><br>
**Extended hours may be required during catastrophes or spike claims volume. Flexibility to travel on short notice, up to 50% of the time, and ability to be on call required.</p><p>
**if selected for this role, in addition to the 10% added to your base hourly rate you are eligible for while on the CAT/Spike Team, the Company is adding a temporary, incentive of 5% to your base hourly rate, for a total incentive of 15%. The temporary incentive amount is reviewed annually and the Company reserves the right to abandon, amend or modify the incentive at anytime.</p><p></p><p><b><br>
Position Summary:</b></p><p></p><p><br>
If you&rsquo;re passionate about helping people restore their lives when the unexpected happens to their homes and providing the best customer experience, then our Mercury Insurance Property Claims team could be the place for you!</p><p>
Upon completion of the training program, ideal candidates will transition into a property claims field adjusting position traveling to loss sites that have been damaged by fire, water, weather, or other unexpected events. You may also handle some claims via virtual technology and/or collaborate with vendors.</p><p>
The Property Claims Field Adjuster ll will learn apply knowledge of current Company policies, applicable regulatory standards, and procedures to investigate, evaluate and settle moderate Homeowner's property claims in a timely and efficient manner as to prevent unnecessary expense to the Company and policyholders, and provide exceptional service to our customers.</p><br>
<p></p>
Geo-Salary Information:
<div><b><i>
An in-person interview may be required during the hiring process</i></b></div><div></div><div><br>
State specific pay scales for this role are as follows:</div><div>
$76,829 to $142,213 (NJ, NY, WA, HI, AK, MD, CT, RI, MA)</div><div>
$69,845 to $129,284 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME)</div><div>
$62,860 to $116,356 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV)</div><div></div><div><br>
In CA: Typical hiring range is $98,568.90 to $120,473.10</div><div></div><div><br>
The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.</div>
Responsibilities:
<p><b>
Essential Job Functions:</b></p><p></p><ul><li><br>
Investigate and resolve Homeowners claims of moderate complexity in a timely and efficient manner. Document with photographs, measurements, recorded interviews as needed, write a repair estimate to capture damages, and complete thorough file notes.</li><li>Ability to perform field inspections at least 50% of work time. (company car provided) This will involve travelling to our customers&rsquo; home to conduct on-site inspections, thoroughly investigate coverage and prepare detailed estimate to efficiently resolve their claims.</li><li>Ability to handle virtual claims. Must have ability to use imagery, and advanced video technology to collaborate with onsite vendors and insureds to identify damage and write damage estimates from a virtual setting when needed.</li><li>Compare facts gathered during the investigation against the policy to determine coverage of claim; extend or deny coverage as appropriate.</li><li>Establishes reserve amounts within prescribed settlement authority limit and negotiates settlement of claims; recommends claims which exceed personal authority limit to supervisor for approval.</li><li>Responsible for effectively and timely communicating with insureds and /or their representatives to resolve issues and ensure customer satisfaction. This includes timely response to phone calls, emails, texts, written communication, and adherence to Department of Insurance requirements.</li><li>Prioritizes own responsibilities and effectively manages claims workload to regularly monitor progress and expenses to properly resolve inventory to conclusion.</li><li>At times may direct, monitor, and review files handled by independent adjusters to conclusion.</li><li>Other functions may be assigned</li></ul><br>
<p></p>
Qualifications:
<p><b>
Education:</b></p><p></p><ul><li><br>
Bachelor&rsquo;s degree preferred or equivalent combination of education and experience.</li><li>Valid driver&rsquo;s license is required.</li><li>Ability to obtain state specific property claims licensing, as required.</li><li>Must successfully participate and complete formal property claims training program that may take place in person, virtually, or a combination of both.</li></ul><p></p><p><b><br>
Experience:</b></p><ul><li>Have prior experience using estimating software like Xactimate.</li><li>Experience in a related field: property claims experience, customer service environment, construction, restoration, mitigation</li><li>Are known for clear and professional communication, both written and verbal</li><li>Are bilingual and/or have prior military experience is a plus</li><li>3-5+ years equivalent industry experience is preferred</li></ul><p></p><p><b><br>
Knowledge and Skills:</b></p><p>
As a Property Claims Field Adjuster 2, you will:</p><ul><li>Possess the ability to work independently with limited or no supervision over daily activities required to successfully investigate, evaluate, write damage estimates, negotiate, and resolve property claims</li><li>Have a passion for outstanding customer service</li><li>Make quality decisions based upon a mixture of analysis, wisdom, experience, and judgment, including the ability to negotiate.</li><li>Be comfortable with and adaptable to new technology and business tools</li><li>Be able to seamlessly transition between various methods of inspection, including physical, video, or photo, to write a damage estimate:</li></ul><p>
o May include climbing ladders to inspect roofing or attic space and inspection of crawl spaces.</p><p>
o Ability to lift and carry up to 50 pounds.</p><ul><li>Possess strong organizational, time management, and prioritization skills to handle varying workloads due to seasonal volume changes and catastrophes.</li><li>Be able and willing to work flexible work shifts and may be asked to work overtime, as needs arise.</li><li>Drive to and from multiple locations and occasionally outside of normal business hours.</li></ul>
About the Company:
<div><b><i>
Why choose a career at Mercury?</i></b></div><div>
At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can&rsquo;t imagine a world without it.</div><div>
Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.</div><div>
We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.</div><div></div><div><br>
Learn more about us here: https://www.mercuryinsurance.com/about/careers</div>
Perks and Benefits:
<div><b><i>
We offer many great benefits, including:</i></b></div><ul><li>
Competitive compensation</li><li>
Flexibility to work from anywhere in the United States for most positions</li><li>
Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)</li><li>
Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)</li><li>
Medical, dental, vision, life, and pet insurance</li><li>
401 (k) retirement savings plan with company match</li><li>
Engaging work environment</li><li>
Promotional opportunities</li><li>
Education assistance</li><li>
Professional and personal development opportunities</li><li>
Company recognition program</li><li>
Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more</li></ul><div>
Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.</div>
Pay Range: USD $76,829.00 - USD $142,213.00 /Yr.</div>

Property Claims Specialist Field II - CAT/Spikes Team

The Hartford

<div><h2 class="jobSectionHeader"><b>Job Details</b></h2>
<div><div><div>Location:</div>
<div>Houston, TX</div>
</div><div><div>Category:</div><div>
Claim</div>
</div><div><div>Employment Type:</div>
<div>Full time, Remote
</div></div><div><div>Job Ref:</div><div>
R2625873-190</div>
</div></div><p></p><div><div>General Adjuster - CL08AE<p>
We&rsquo;re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals &ndash; and to help others accomplish theirs, too. Join our team as we help shape the future.<br>
</p><p></p><p>We are hiring for either Associate General Adjuster or General Adjuster (depending on experience). This is a remote position; however, the role requires regular fieldwork,</p><p>
General Adjuster: $108,000 - $162,000<br>
The successful General Adjuster candidate will plan, recommend, reserve and execute the investigation, valuation, disposition and settlement of large Commercial Insurance property claims in a manner consistent with corporate claim settlement policies and procedures and statutory, regulatory and ethics requirements throughout the United States as appropriate.<br>
The individual in this position will work to achieve fair, equitable and timely claim dispositions and properly assess the indemnity and expense exposure of assigned claims. They will report to a Property Major Case Manager and operate in a team environment that will develop and share business knowledge and claim handling expertise with team members and business partners. This position will also potentially mentor Associate General Adjusters and Property Damage Adjusters.</p><p>
Qualifications:<br>
Must have 5+ years of experience as a full file Claim Adjuster for complex property losses in excess of $500,000 in value<br>
Field experience conducting on-site inspections and estimating property damage<br>
Strong functional knowledge of commercial claims and be able to appropriately interpret and apply insurance coverage<br>
College degree or equivalent experience<br>
Consistent high level of performance and achievement over career span<br>
Cost estimation preferably using Xactimate and computer competencies required.<br>
Good working knowledge of regional jurisdictional issues<br>
Disciplined time management and organizational skills and ability to function in a self-reliant manner<br>
Availability for nationwide catastrophe operations as necessary<br>
Must have MS Office knowledge (i.e. Excel, Teams, Word)<br>
<br>
Associate General Adjuster: $85,200 - $127,800<br>
The successful Associate General Adjuster candidate will plan, recommend, reserve and execute the investigation, valuation, disposition and settlement of large commercial insurance property claims in a manner consistent with corporate claim settlement policies and procedures and statutory, regulatory and ethics requirements throughout the United States as appropriate.<br>
The individual in this position will work to achieve fair, equitable and timely claim dispositions and properly assess the indemnity and expense exposure of assigned claims. They will report to a Property Major Case Manager and operate in a team environment that will develop and share business knowledge and claim handling expertise with team members and business partners.<br>
<br>
Qualifications:<br>
Must have 3+ years' experience as a full file Claim Property Adjuster managing moderately severe property claims.<br>
Strong functional knowledge of commercial claims and be able to appropriately interpret and apply insurance coverage.<br>
Field experience conducting on-site inspections and estimating property damage<br>
College degree or equivalent experience<br>
Consistent high level of performance and achievement over career span<br>
Cost estimation preferably using Xactimate and computer competencies required.<br>
Good working knowledge of regional jurisdictional issues<br>
Disciplined time management and organizational skills and ability to function in a self-reliant manner<br>
Availability for nationwide catastrophe operations as necessary<br>
Must have MS Office knowledge (i.e. Excel)</p><p><b>
Compensation</b></p><p>
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford&rsquo;s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:</p>
$108,000 - $162,000<p>
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age</p></div></div></div><p></p>

General Adjuster / Associate General Adjuster

Allstate Insurance

<div><p>At Allstate, great things happen when our people work together to protect families and their belongings from life&rsquo;s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers&rsquo; evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.</p><p></p><p><b>
Job Description</b></p><p></p><p><b>
A day in the life of a Field Property Adjuster, and what it takes to do the job!</b></p><p>
As a Field Property Adjuster, you will provide exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration. Your expertise will be particularly focused on water losses, ensuring our customers receive the highest level of support and resolution for these specific claims.</p><p></p><p><b><br>
You'll wear a few hats that will require a level of experience:</b></p><ul><li><p><b>
The Customer Service Expert </b>&ndash;you&rsquo;ll live into Allstate&rsquo;s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each claim. You lead with empathy, always.</p></li><li><p><b>
The Investigato</b>r &ndash; you&rsquo;ll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.</p></li><li><p><b>
The Effective Communicator</b> &ndash; you&rsquo;ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You&rsquo;ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.</p></li><li><p><b>
The Negotiator </b>&ndash; You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations.</p></li><li><p><b>
The Problem Solver </b>&ndash;you&rsquo;ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.</p></li><li><p><b>
The Recorder</b> &ndash; you&rsquo;ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained in. You&rsquo;ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim.</p></li></ul><p></p><p><b>
Qualifications:</b></p><ul><li><p>
2 years' previous experience as an outside adjuster is highly desired.</p></li><li><p>
Previous experience as an outside adjuster is highly desired.</p></li><li><p>
Proficiency in using Xactimate and other relevant software for estimating.</p></li><li><p>
Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements.</p></li><li><p>
Excellent communication and interpersonal skills to provide exceptional customer service.</p></li><li><p>
Ability to travel to customers' homes and handle virtual claims countrywide effectively.</p></li><li><p>
Detail-oriented and organized, with a focus on delivering high-quality work.</p></li><li><p>
This position is not available for California, Alaska, Hawaii or Puerto Rico residents.</p></li></ul><p></p><p><b><br>
Required Qualifications:</b></p><ul><li><p>
Residency within 60 miles of Austin, TX is mandatory for this role.</p></li><li><p>
Are willing and able to carry a 50-pound ladder and access up to a 6/12 pitch on a one to two-story roof.</p></li><li><p>
Valid driver's license and willingness to travel as part of the job requirements.</p></li></ul><p></p><p><b><br>
You&rsquo;re provided with comprehensive training:</b></p><ul><li><p>
The training program is designed to help you build a claims foundation and understand the systems and processes in your day-to-day work.</p></li><li><p>
Ongoing training opportunities for continuous improvement happen regularly on the job.</p></li><li><p>
You will be required to attend approximately 2 weeks of training that will take place in Dallas, TX.</p></li></ul><p></p><p><b><br>
Notice of Licensing Requirement:</b></p><ul><li><p>
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire.</p></li><li><p>
If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.</p></li></ul><ul><li><p>
As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment.</p></li><li><p>
Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.</p></li></ul><p></p><p><b><br>
Sign On Bonus:</b></p><p>
You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property &amp; Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.</p><p></p><ul><li><b>Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus.</b></li></ul><p></p><p><b><br>
Company Car:</b></p><p>
Based on our Company Car Guidelines, this role may qualify for a company car. Our leadership team determines this based on annual work mileage for this location. You may be required to use your personal vehicle until these guidelines are met. We offer mileage reimbursements for personal vehicle usage during work.</p><p></p><p><b><br>
Allstate Benefits:</b></p><p>
Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you&rsquo;ll enjoy a Total Rewards package that includes:</p><ul><li><p>
Competitive pay with needed support for continuous development and career advancement.</p></li><li><p>
Flexibility in scheduling and a time off policy that helps support your work/life balance.</p></li><li><p>
Initial and ongoing training to get you proficient in your new role.</p></li><li><p>
Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit www.allstategoodlife.com to learn more.</p></li></ul><p></p><p>
#LI-NJ1</p><p></p><p><b>
Skills</b></p>
Active Listening, Communication, Critical Thinking, Customer Service, Empathy, Multitasking, Negotiation, Time Management, Working Independently, Xactimate<p></p><p><b>
Compensation</b></p>
Compensation for this role ranges from $56,000 to $98,450 annually and is based on experience, qualifications, location, and internal equity.<p></p><p>
The candidate(s) offered this position will be required to submit to a background investigation.</p><p></p><p><b><br>
Joining our team isn&rsquo;t just a job &mdash; it&rsquo;s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger &ndash; a winning team making a meaningful impact.</b></p><p></p><p>
Allstate generally does not sponsor individuals for employment-based visas for this position.</p><p></p><p>
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.</p><p></p><p>
For jobs in San Francisco, please click &ldquo;here&rdquo; for information regarding the San Francisco Fair Chance Ordinance.</p><p><br>
For jobs in Los Angeles, please click &ldquo;here&rdquo; for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.</p><p></p><p>
To view the &ldquo;EEO Know Your Rights&rdquo; poster click &ldquo;here&rdquo;. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.</p><p></p><p>
To view the FMLA poster, click &ldquo;here&rdquo;. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.</p><p></p><p>
It is the Company&rsquo;s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee&rsquo;s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.</p><p></p><p><br>
Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.</p><p></p><p><br>
When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.</p></div>

Property Adjuster - Field Estimating - Austin, TX

Adrienne Casteel Armstrong

<p>We are excited to invite applications for the Customer Service/Data Entry Representative role, a pivotal position that provides essential administrative and support services to our claims coordination team.</p><p> </p><p><strong>Remote Work Opportunity:</strong></p><p>This position is fully remote, and we are committed to equipping our team members with the resources they need to succeed, including the necessary equipment, provided candidates have a reliable high-speed internet connection.</p><p> </p><p><strong>U.S. Eligibility Requirements:</strong></p><p>We encourage individuals who meet the following criteria to apply:</p><p>- Applicants must submit an online application and a resume or CV.</p><p>- Candidates should be at least 18 years old or demonstrate the legal ability to enter into a contract.</p><p>- A background investigation is a required step in our hiring process, and an employment offer will depend on the successful completion of this investigation.</p><p> </p><p>To work with us, candidates must have unrestricted work authorization in the United States. This includes citizens, permanent residents, asylees, refugees, and temporary residents. Note that temporary residency does not cover individuals on non-immigrant work visas (F, J, H, or L visas), such as students in practical training. We are open to considering exceptions based on the availability of candidates with specific skills, and documentation of work authorization will be part of the application process.</p><p> </p><p><strong>Duties and Responsibilities:</strong></p><p>In this role, you will play a crucial part in our claims processing system by:</p><p>- Accurately entering claims information into our management systems.</p><p>- Proactively following up on any missing information to ensure smooth processing.</p><p>- Reviewing invoices for accuracy.</p><p>- Compiling insightful reports from our claims data.</p><p> </p><p>We pride ourselves on fostering an inclusive workplace that guarantees equal employment opportunities. Our organization does not discriminate based on race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity/expression, actual or perceived sexual orientation, or any other protected characteristic. We are dedicated to providing reasonable accommodations for individuals with known physical or mental limitations, ensuring everyone has the support they need to thrive in our organization.le accommodations for individuals with known physical or mental limitations, ensuring everyone has the support they need to thrive in our organization.</p><h2><strong>Requirements &amp; Qualifications</strong></h2><p>- A high school diploma is required.<br />- Candidates should possess 6 months to 1 year of relevant work experience.<br />- Basic computer proficiency and typing skills are necessary.<br />- A strong attention to detail is essential.</p>

Remote Customer Service/Data Entry Representative WFH

Patterson-UTI Drilling Company LLC

<div><p>The HR Operations Governance &amp; Compliance Specialist supports enterprise-wide HR compliance, governance, and operational activities by administering key HR processes, ensuring adherence to company polices, regulatory requirements, and maintaining employee data integrity and documentation, The role plays a key part in supporting compliance programs, monitoring process effectiveness, and coordinating governance-related activities across the organization.<br>
</p><p></p><p>This position works closely with HR Business Partners and other internal stakeholders to ensure timely execution of HR processes, accurate recordkeeping, and consistent application of established policies and procedures and works under the direction of the Senior Human Resources Manager, Governance and Compliance.<br>
</p><p></p><p><b>Detailed Description
</b></p><ul><li><p>Support employment-based immigration compliance activities by maintaining Public Access Files and related records, coordinating required documentation, and partnering with employees, managers, Payroll, Legal and other stakeholders to facilitate timely processing and compliance with applicable regulations.
</p></li><li><p>Administer employment verification requests related to employee-sponsored travel visas by preparing required documentation and ensuring timely delivery to employees.
</p></li><li><p>Conduct audits of I-9 and E-Verify records to ensure compliance with employment verification requirements and identify discrepancies, coordinate corrective actions, and monitor associated reporting obligations.
</p></li><li><p>Monitor, audit, and maintain HR employee data integrity across in Oracle HCM and related systems by identifying discrepancies, validating information with stakeholders, and processing approved updates to ensure accurate employee records and reporting.
</p></li><li><p>Process and audit HR transactions, including employee data changes and other special payments ensuring appropriate approvals, documentation, and accordance with Company policies and procedures.
</p></li><li><p>Manage workplace posting compliance with HR Business Partners and external vendors to ensure required federal, state, and local employment notices are accurately distributed and maintained across all applicable locations.
</p></li><li><p>Support the development, maintenance, and governance of HR policies, procedures, guides, forms, process documentation, and knowledge resources to promote consistency, compliance, and operational effectiveness.
</p></li><li><p>Coordinate the review, reporting and distribution of exit interview feedback in partnership with HR Business Partners to support employee experience insights and organizational improvement efforts.
</p></li><li><div>Support internal training and development programs by coordinating session logistics, facilitators and participants, and ensuring timely availability of training materials and related resources.
</div></li><li><p>Support the Unemployment Claims administration, including documentation gathering, claim support, and coordination with internal stakeholders.
</p></li><li><p>Provide cross-functional support and backup coverage as needed to ensure continuity of service.
</p></li><li><p>Participate in HR projects, audits, reporting activities, process improvement initiatives, and perform other related duties as assigned.<br>
</p></li></ul><p></p><p><b>Job Requirements
</b></p><ul><li><div>Ability to maintain Company and employee confidentiality at all times and handle sensitive information appropriately.
</div></li><li><div>Strong organizational skills with the ability to manage multiple time-sensitive tasks in a high-volume environment.
</div></li><li><div>Exceptional attention to detail and accuracy in documentation, tracking, and reporting.
</div></li><li><div>Strong written and verbal communication skills, including the ability to collaborate effectively with HR Business Partners and other stakeholders.
</div></li><li><div>Ability to analyze information, identify inconsistencies or issues, escalate concerns appropriately, and recommend solutions when needed.
</div></li><li><div>Experience managing time-sensitive workflows requiring accuracy and strong coordination.
</div></li><li><div>Ability to work independently with minimal supervision while maintaining high standards of professionalism.
</div></li><li><div>Proficiency in Microsoft Office applications including Excel, Word, Outlook, and PowerPoint.
</div></li><li><div>Ability to navigate HR systems such as Oracle HCM or similar platforms.<br>
</div></li></ul><div></div><p><b>Minimum Qualifications
</b></p><ul><li><div>Bachelor&rsquo;s Degree in Human Resources, Business Administration, or related field of study.
</div></li><li><div>3+ years of HR Generalist or HR Business Partner experience, with demonstrated understanding of HR processes across the employee lifecycle.<br>
</div></li></ul><p></p><p><b>Preferred Qualifications
</b></p><ul><li><div>Experience in the oil and gas industry or a similar multi-entity, field-based operational environment.
</div></li><li><div>Experience in compliance-focused HR processes.
</div></li><li><div>Experience working in Oracle HCM; Truescreen or similar background management systems.<br>
</div></li></ul><p></p><p><b>Additional Details
</b></p><p>Work is primarily in a climate controlled / office environment with minimal safety / health hazard potential. The employee is regularly required to sit, stand, or walk with occasional lifting (overhead, waist level) from floor, bending and frequent near vision use for reading and use of computer, telephone, and other office equipment. Occasional travel to other Company offices and field locations, often in remote locations may be required during normal field operating conditions (day/night, outdoor hot/cold weather), an employee will be expected to properly use designated personal protective equipment (PPE).</p></div>

HR Operations Specialist – Policy, Process & Governance

Health Care Service Corporation

<p></p><div><div>Houston, TX Austin, TX Richardson, TX San Antonio, TX Full time 06/23/2026 R0052420 Compensation: $92,700.00 - $167,500.00
</div><div><div><p>At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
</p><p>Join HCSC and be part of a purpose-driven company that will invest in your professional development.
</p>BASIC FUNCTION HCSC is looking for a dynamic individual to join its Provider Network management team! This position is responsible managing daily activities and implementation of strategies for provider recruitment and contracting of physicians, physician groups and facilities including large or complex groups/facilities (large independent hospital systems, integrated &amp; non-integrated systems, value based contracting, etc.). Will develop and negotiate contracts; develop and maintain relationships with providers and ensure strategic coverage for assigned territory. Role is responsible for education of providers and for ongoing provider service; will be responsible for the management, mentoring and training of a team responsible for provider contracting and provider support resources and provide subject matter expertise to improve efficiencies and results. Must have the ability and willingness to travel within assigned areas of responsibility, including overnight stays. Neither relocation nor sponsorship (either now or in the future) will be extended. In-office visibility is required three days per week, working from home the other two days. NOTE: this is NOT an Information Technology or computer systems aligned role. #LI-TP1 #LI-hybrid<p><b><br>
JOB REQUIREMENTS</b></p><ul><li>
Bachelor&rsquo;s Degree and five (5) years of provider contracting experience <b>OR</b> 9 years&rsquo; of direct, managed care experience including five (5) years of provider contracting experience.</li><li>
Extensive knowledge of provider and facility contracting, products, and claims/processing systems.</li><li>
Leadership skills to oversee staff, implement initiatives, and work across the company to resolve issues.</li><li>
Solid negotiation skills.</li><li>
Strong relationship building skills.</li><li>
Extensive knowledge of the healthcare marketplace.</li><li>
Able to meet deadlines and work well under pressure.</li><li>
Excellent verbal and written communication skills to interact with all levels of corporate personnel and providers.</li><li>
PC proficiency to include Microsoft Office (Word, Excel, Outlook, PowerPoint).</li><li>
Keen analytical skills.</li><li>
Project management skills to lead or participate in projects or initiatives.</li><li>
Ability and willingness to travel within assigned areas of responsibility, including overnight stays.</li></ul><p></p><p><b>
PREFERRED JOB REQUIREMENTS</b></p><ul><li>
PMP Certification.</li><li><div>
HCISPP (Healthcare Information Security and Privacy Practitioner).</div></li><li>
Strong knowledge of hospital, professional physicians and ancillary.</li><li>
Salesforce acumen.</li></ul><p></p><p><b>
~ KEY FUNCTIONS ~</b></p><p>
1. Ensure assigned staff performs according to established standards. Assign duties, monitor results, control budget, and appraise performance and direct staff as appropriate.<br>
2. Management duties include but are not limited to: hiring, performance management, pay administration, change management, talent management, and maintain knowledge of corporate, divisional and Human Resources policies, programs and systems.<br>
3. Work with internal departments to ensure appropriate implementation of executed agreements.<br>
4. Analyze financial reports to determine financial impact of negotiations.<br>
5. Develop and negotiate agreements with providers and facilities (including large independent hospital systems, integrated &amp; non-integrated systems, value based contracting, etc.) within assigned territory of responsibility.<br>
6. Responsible for maintaining a professional relationship with key provider groups. Ensure effective liaison and rapport is developed and maintained through meetings, correspondence and telephone calls.<br>
7. Ensure strategic objectives are being met with regard to physicians, physician groups and facilities needed for assigned territory(s). Ensure appropriate provider services including working across departments to resolve issues. Meet/exceed service goals.<br>
8. Oversee the servicing of facilities, large groups, and/or capitated entities to include assisting with eligibility and capitation issues, contracting issues, and bonus arrangements. Serves as a liaison between internal departments and the capitated entity.<br>
9. Work with delegated entities to ensure that providers are loaded correctly.<br>
10. Work closely with the delegation oversight department regarding the delegated entity reporting requirements to include claims delegation, utilization management delegation and credentialing delegation.<br>
11. Respond to provider inquiries in an effective and timely manner and assist in claims resolution and payment problems.<br>
12. Must work closely with the Pricing, Full Service Units, Utilization Management, Medical, Delegation Oversight, Core Credentialing, Provider Automation and other divisions within the company.<br>
13. Provide leadership regarding negotiation of rates for traditional and managed care business. Conduct and assist in the negotiation process and assure that providers are kept informed of pertinent changes in policies and procedures.<br>
14. Coordinate appropriate education/in-servicing is provided for providers. Education may pertain to managed care and areas where pertinent rulings/regulations could affect business.<br>
15. Explain corporate policies and procedures to contracted providers; counsel with provider&rsquo;s staff to ensure their familiarity with Blue Cross procedures.<br>
16. Establish and maintain relationships with assigned providers through personal visits, correspondence and telephone calls.<br>
17. Coordinate and direct the activities of the provider network staff.<br>
18. Serve as a mentor/teacher regarding the activities of staff.<br>
19. Monitor various reports, team activities and results regarding team performance objectives.<br>
20. Ensure the establishment and maintenance of an appropriate team focus.<br>
21. Serve on local and corporate committees and task forces that require input from Network Management Department. Participate in trade association meetings, as required.<br>
22. Transform fee for service contracts to fee for value.<br>
23. Develop reports and analyze performance outcomes.<br>
24. Ensure all expenditures comply with corporate and divisional expense guidelines.<br>
25. Other duties as assigned.<br>
26. Communicate and interact effectively and professionally with co-workers, management, customers, etc.<br>
27. Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.<br>
28. Maintain complete confidentiality of company business.<br>
29. Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested.</p><p></p><p>
Compensation: $92,700.00 - $167,500.00
</p><p>Exact compensation may vary based on skills, experience, and location</p><p><b>
HCSC Employment Statement:</b></p><p>
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.</p><p><br>
To learn more about available benefits, please visit https://careers.hcsc.com/totalrewards (opens in new window)</p></div></div></div><p></p>

Manager Network Management (Healthcare)

Walgreens

<div><ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li>
<li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li>
<li>Models and delivers a distinctive and delightful customer experience.</li>
</ul><br>
<b>Customer Experience</b>
<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li>
<li>Develops strong relationships with most valuable customers.</li>
</ul><b>Operations</b>
<br>
<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li>
<li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li>
<li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li>
<li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li>
<li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li>
<li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li>
<li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li>
<li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li>
<li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li>
<li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li>
<li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li>
<li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li>
<li>Completes special assignments and other tasks as assigned.</li>
</ul><b>Training &amp; Personal Development</b>
<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li>
<li>Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li><br>
</ul><br>
<br>
<b>Basic Qualifications</b>
<br>
<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li>
<li>Requires willingness to work flexible schedule, including evening and weekend hours.</li><br>
</ul><br>
<br>
<b>Preferred Qualifications</b>
<br>
<ul><li>Prefer six months of experience in a retail environment.</li>
<li>Prefer to have prior work experience with Walgreens.</li>
<li>Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li>
<li>Prefer good computer skills.</li>
<li>Prefer the knowledge of store inventory control.</li>
<li>Prefer PTCB certification.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
<br>
<br>
An Equal Opportunity Employer, including disability/veterans.
<br>
<br>
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
<br>
<b>Salary Range:</b> $17.5 - $21 / Hourly</div>
<br><div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<ul><li><h3 class="jobSectionHeader"><b>Health, dental and vision*</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Prescription coverage</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Retirement Savings Plan (401(k))</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Employee discount</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Work &amp; life resources</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Career development programs</b></h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Certified Pharmacy Technician

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