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front desk associate

M&R Hotel Management

<p>FRONT OFFICE MANAGER</p><p><b>Temporary, Full-Time &mdash; Maternity Leave Coverage (with potential to transition to a permanent position)</b></p><p><b>SUMMARY:</b></p><p>The Front Office Manager is the department head for the Front Office and responsible for all day-to-day operations including, but not limited to; Guests&rsquo; arrival and departure experience, ensuring that all department finances are reported accurately, maintaining proper PAR levels of department supplies, reporting month-end inventory to the General Manager, maintaining all Marriott and M&amp;R Standards and driving all KPIs. Working alongside the General Manager and Assistant General Manager, the Front Office Manager is a member of the Hotel&rsquo;s leadership team and is expected to be both proactive and resourceful when operational obstacles or other concerns are observed or brought to their attention. The Front Office Manager must be the Hotel&rsquo;s Brand Champion and work to ensure that all Front of the House associates understand the expectations set forth by both Marriott and M&amp;R in regard to guest satisfaction and appropriate responses to guest concerns.</p><p><b>RESPONSIBILITIES:</b></p><p><b>Leadership &amp; Team Management</b></p><ul><li>Directly supervise, and coach all Front Office staff, including the Assistant Front Office Manager, Guest Service Agents, Night Auditors and Bellmen.</li><li>Recruit, interview, hire, and train Front Office associates in partnership with the General Manager, Assistant General Manager and People &amp; Culture team.</li><li>Conduct regular performance evaluations, deliver coaching and corrective action, and support associate development and succession planning within the department.</li><li>Lead daily pre-shift meetings and weekly department meetings to communicate goals, brand updates, and property priorities.</li><li>Foster a positive, service-driven team culture that supports associate engagement and retention.</li><li>Drive KPI&rsquo;s including but not limited to; ITR, RevPAR, OCC%, Bonvoy Enrollments, etc.</li></ul><p><b>Guest Relations &amp; Service Excellence</b></p><ul><li>Maintain all Brand Standards pertaining to Guests&rsquo; Arrival and Departure.</li><li>Personally engage with guests, resolve escalated complaints and service recovery situations, and follow up to ensure satisfaction.</li><li>Monitor guest satisfaction scores (e.g., ITR, GuestVoice, etc.) and implement action plans to address trends.</li><li>Serve as the Manager on Duty (MOD). Availability to work evenings, weekends, and holidays as business needs require.</li><li>Ensure VIP, loyalty member, and special-occasion guests receive appropriate recognition and amenities per brand standards.</li><li>Drive associate awareness of ITR, key detractors and key contributing factors that influence the Hotel&rsquo;s scores.</li><li>Ensure that Brand Standards pertaining to Bonvoy Enrollments, CEC Cases, GXP Chat reply times and other Marriott metrics fall under the responsibility of the Front Office.</li></ul><p><b>Front Office Operations</b></p><ul><li>Oversee daily Front Desk and Night Audit operations to ensure smooth, accurate, and efficient service delivery.</li><li>Proficient in the hotel's property management system (PMS) and all interfacing hotel systems; serve as the property's subject-matter expert for Front Office technology.</li><li>Retrieve, review, and distribute daily and period-end reports in a timely fashion (e.g., STAR Report, occupancy forecasts, arrivals/departures).</li><li>Develop and post the weekly work schedule for Front Desk employees in line with labor budgets and occupancy forecasts.</li><li>Coordinate room assignments and blocking with Housekeeping and Sales to support group, VIP, and special-request needs.</li><li>Prepare and distribute function sheets and relevant Front Office updates at the weekly Management Meeting.</li><li>Open IT tickets with Marriott when systems are down or require the attention of a Third-Party Vendor.</li></ul><p><b>Financial &amp; Administrative Responsibilities</b></p><ul><li>Ensure that all daily revenue reporting is accurate in the Hotel&rsquo;s Financial Management System, working with the Assistant General Manager and/or Finance to rectify any variances or discrepancies in a timely manner.</li><li>Responsible for Accounts Payable related to the Front Office department, ensuring invoices are paid in a timely fashion and informing the General Manager of any high balances.</li><li>Responsible for Accounts Receivable and Direct Bill accounts; coordinate with Sales on account status and conduct weekly audits with the General Manager.</li><li>Coordinate and administer the daily transmittal of cash and checks to the bank; maintain accountability for the house bank and all cash-handling procedures.</li><li>Able to perform Night Auditor duties and balance the hotel's books at the end of each period; prepare and submit End of Period reports to Corporate on the first day of each new period.</li><li>Support the General Manager and Assistant General Manager with Front Office budgeting, labor cost management, and monthly forecasting.</li><li>Assist with basic revenue management functions, including rate and availability checks, in coordination with Sales and Revenue Management.</li><li>Maintain proper PAR levels of all Front Office supplies, ordering items as needed while staying within the monthly budget.</li><li>Regularly take inventory of all Market items. Place orders, process invoices and submit month-end inventory to the General Manager.</li></ul><p><b>Training &amp; Brand Compliance</b></p><ul><li>Assist all Front Desk Associates in the use of the property's Training Program; ensure new hires complete required onboarding and certification.</li><li>Ensure Front Office operations comply with Marriott brand standards and prepare the department for Brand Standard Audit (BSA) /Guest Service Score audits.</li><li>Maintain up-to-date knowledge of brand initiatives, loyalty programs, and system updates, and train the team accordingly.</li><li>Ensure all associates follow the rules and policies found in the M&amp;R Employee Handbook.</li></ul><p><b>Safety, Security &amp; Compliance</b></p><ul><li>Follow all hotel security protocols, including key issuance procedures, guest verification, and restricted area access.</li><li>Maintain thorough knowledge of hotel emergency procedures; train and prepare Front Office employees to respond calmly and effectively in the event of an emergency or accident.</li><li>Assist in the maintenance of the property's key control program and ensure the security needs of the property and guests are met.</li><li>Report safety hazards, suspicious activity, and maintenance issues to the General Manager, Assistant General Manager and Engineering promptly.</li><li>Serve as a key member of the property's emergency response and crisis management team.</li></ul><p><b>Communication</b></p><ul><li>Communicate with the Assistant General Manager on a daily basis regarding operations, guest issues, and department performance.</li><li>Inform the Assistant General Manager of potential problems with guests and the progress of special projects.</li><li>Develop effective departmental communication and information systems through the use of communication logs, department meetings, and hotel meetings.</li><li>Maintain clear, continuous communication with Housekeeping, Maintenance, Sales, and other departments to fulfill guest and operational needs efficiently.</li><li>Establish working relationships with corporate departments including, but not limited to; People &amp; Culture, Revenue, Sales and Finance.</li></ul><p><b>Qualifications</b></p><ul><li>Minimum 2-3 years of hotel Front Office experience, including at least 1 year in a supervisory or management capacity; multi-brand experience a plus.</li><li>Working knowledge of a major hotel PMS (e.g., Stay PMS, Opera, Lightspeed, OnQ, PEP, HMS, Choice Advantage) and general proficiency with hotel technology systems.</li><li>A proven track record on the industry of being a leader in the Front Office who has demonstrated organizational prowess and intuitive and create problem solving abilities.</li><li>Excellent verbal and written communication skills; ability to interact professionally with guests, associates, vendors ownership, and Corporate.</li><li>High school diploma or equivalent required; college coursework in Hospitality Management or a related field preferred.</li><li>Proven ability to drive KPIs through an efficient and proactive management style.</li></ul><p><b>Physical Requirements</b></p><p>This role requires the ability to stand for extended periods (up to 8 hours per shift), lift and carry items up to 40 lbs, and work in a lobby environment with varying noise levels. The Front Office Manager must be able to work a flexible schedule, including evenings, weekends, and holidays, and be available to respond to the property outside of normal business hours as needed.</p><p>M&amp;R Hotel Management is committed to equal employment opportunity. Qualified individuals must be able to perform the essential functions of the position, with or without reasonable accommodation. Associates or applicants who require a reasonable accommodation should contact the People &amp; Culture Department.</p><p>M&amp;R Hotel Management participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.</p><p>Job Type: Full-time</p><p>Pay: $68,000.00 - $72,000.00 per year</p><p>Application Question(s):</p><ul><li>Are you willing to accept a full-time temporary position for maternity leave coverage, with the possibility of transitioning into a permanent role based on business needs and performance?</li></ul><p>Ability to Commute:</p><ul><li>New York, NY 10001 (Required)</li></ul><p>Work Location: In person</p>

Front Office Manager - SpringHill Suites Times Square

Hannaford

<div><b>Category/Area of Expertise:</b> Retail Operations<br>
<b>Job Requisition:</b> 539428<br>
<b>Address: </b>USA-ME-York-5 Hannaford Drive
<br>
<b>Store Code: </b>Store 08384 Front End (5151763)
<br>
<br>
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
<br>
<br>
<b>DUTIES AND RESPONSIBILITIES</b><br>
<br>
<ul><li>Observe and follow all company policies and established procedures.</li><li>Clean Service Desk/Kiosk.</li><li>Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.</li><li>Assist in special projects and perform other functions as assigned by supervision.</li><li>Work within our company's management planning (MPP) guidelines to maintain productivity.</li><li>Support and comply with all company's safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.</li><li>Treat all associates with fairness, dignity, and respect.</li><li>Perform accurate price check functions.</li><li>Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials.</li><li>Record on designated forms any price discrepancies and/or any &quot;not on file&quot; items that are encountered on electronic point-of -sale terminal, request price checks promptly on any such items according to company policy.</li><li>Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of tobacco/alcoholic beverages.</li><li>Adhere to company policy pertaining to excessive cash in registers and request cash pickup in accordance with company policy.</li><li>Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.</li><li>Process all of the various types of transactions accepted by the store including but not necessarily limited to cash, checks, authorized Accounts Receivable sales, Electronic Payments, WIC, coupons, gift cards, bottle credits, refunds, lottery, Western Union etc. in strict accordance with established company policies and procedures including full compliance with any legal requirements or regulations governing same.</li><li>Secure register at all times when leaving it unattended; protect company assets at all times.</li><li>Use and maintain equipment in good working order and report problems or malfunctions immediately.</li><li>Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.</li><li>Be knowledgeable in and able to recognize or differentiate between all of the various types of produce merchandise carried in the store including differences between varieties of similar classes of products (e.g., apples, lettuces, etc.).</li><li>Frequently, perform cashier and/service associate functions.</li><li>Perform other duties as assigned</li></ul><br>
<b>
QUALIFICATIONS</b><br>
<br>
<ul><li>Effective communication and customer service skills.
</li><li>Must meet minimum age requirements to perform specific job functions.
</li><li>Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
</li><li>Demonstrated ability to perform the technical requirements of the job.</li></ul><br>
<b>
PREREQUISUTE TRAINING</b><br>
<br>
<ul><li>Completed Cashier/Service Associate training packet</li></ul><br>
<b>
Physical Requirements</b><br>
<br>
<ul><li>Stand 100% of the time with occasional walking short distances.</li><li>Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine, scanner, computer, and calculator.</li><li>Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion.</li><li>Push or pull up to 75 pounds on occasion.</li><li>Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level.</li><li>Meet established volume activity standards for the position.</li><li>Have sufficient visual acuity to check ID cards, checks, invoices and other written documents.</li></ul><br>
<b>
PREFERRED REQUIREMENTS</b><br>
<br>
<ul><li>Greet all customers and provide them with prompt, courteous service and assistance.</li><li>Provide outstanding, friendly customer service.</li><li>Record (scan) the purchases of a customer into the cash register efficiently and accurately.</li><li>Collect money in the forms of cash, checks or electronic funds from customers and tender accurate change in accordance with company policies and procedures.</li><li>Provide customers and associates with refunds in accordance with standard practice.</li><li>Must be able to meet the physical requirements of the position, with or without reasonable accommodations.</li><li>Follow Anti-Money Laundering guidelines while processing Western Union, Money Orders, Prepaid Cards and Check Cashing.</li></ul><br>
Salary range is between $ 15.10 - $19.65 Hrly
<br>
<br>
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.</div>

PT Sales Associate Cashier

Mondrian Alpha

<div>
 <p>
  A global, multi-strategy hedge fund is hiring into its trade support / middle office team in New York as part of continued growth across the platform.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is a highly desk-facing role, embedded directly with Portfolio Managers and operating very much as a trader assistant function. PMs trade their own books and rely on this team for real-time support across live trading activity, trade booking and flow queries, P&amp;L and risk, corporate actions, and lifecycle events &mdash; offering genuine proximity to trading and markets.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The firm has a very strong track record of consistent performance, with positive returns every year since launch. It has hired multiple new PMs in recent years and continues to invest heavily in systems, automation, and front-to-back infrastructure. The role offers broad exposure across various strategies and asset classes, with meaningful responsibility from day one.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The culture is flat, and extremely collaborative, with a strong focus on internal development and long-term retention. There is no separate trading assistant team &mdash; this group provides that coverage, avoiding pigeonholing and offering wide exposure across the fund.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The role is offering a year one TC of up to $200k. Employees can WFH one day per week.
 </p>
</div>


Trading Assistant - Global Hedge Fund - Up to $200k TC - WFH Flex

Mercy University

<div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><ul><li>Dobbs Ferry, NY, New York, United States
</li> </ul></div><div></div><div><ul><li>Staff Full-time
</li> </ul></div><div></div><div><ul><li>$19.30- $28.64 hourly</li></ul></div></div><div></div><div><div><b><br>
</b></div>
</div><div><p>Mercy University Libraries&rsquo; is seeking self-motivated, energetic, and detail-oriented candidates to fill a patron centered support role within the Dobbs Ferry Campus Circulation team. Reporting to the Associate Director, the position&rsquo;s primary duties will include supervising library circulation and reserve operations, assisting students and faculty with library resources and related technology needs. The Library Assistant will collaborate with branch circulation supervisors, the systems librarian, and reference librarians. Additionally, the position will monitor front desk inquiries, library computers, printers, and software resources and support the Associate Director in printing student research posters and related tasks. Candidates should be friendly, open-minded, and technologically inquisitive. Good communication skills and customer service orientation are a must.</p>
<p><b>
Essential Job Functions &amp; Responsibilities:</b></p>
<p><i>
Every effort has been made to identify the essential functions of this position. It in no way states or implies that the responsibilities listed are the only duties required to perform in this position. The omission of specific statements of duties does not exclude them from the position responsibilities if the work is similar, related, or is an essential function of the position.</i></p>
<ul>
<li>Oversee &amp; perform library circulation operations (check-in/out of materials)</li>
<li>Provide assistance printing and tracking student research posters</li>
<li>Checkout and monitor student laptop lending</li>
<li>Process and monitor intercampus loan requests</li>
<li>Explain and enforce library policies (e.g., loan periods, reserve policies, noise guidelines, study room bookings) with clarity and diplomacy</li>
<li>Assist library patrons (students, staff, faculty, and general public) with using OCLC WMS or other Integrated Library System&rsquo;s (ILS)/Online Public Access Catalog (OPAC)</li>
<li>Refer students to a reference librarian when appropriate via phone or online chat</li>
<li>Instruct students, faculty, and staff in the proper use of library equipment</li>
<li>Basic troubleshooting of PC&rsquo;s, printers, copiers &amp; scanners; elevate issues to Helpdesk as necessary</li>
<li>Support students, faculty, and staff in the use of library computer hardware and software including, OCLC WMS, internet browsers &amp; MS Office 365 suite</li>
<li>Assist in monitoring quote, requisition, purchase order processing</li>
<li>Assist with library personnel reimbursement</li>
<li>Opens and closes the library as scheduled</li>
<li>Manage patron requests for information, service and/or support</li>
<li>Assist in oversight and delegate shelf reading assignments to student assistants</li>
<li>Report facility or maintenance issues as required</li>
<li>Perform other duties/projects as assigned</li>
</ul>
<p> <b>Required Skills &amp; Experience</b></p>
<ul>
<li>Minimum one year of experience with an automated library system, preferred</li>
<li>Working knowledge of computer hardware and software programs including but not limited to MS Office 365, OCLC WMS, etc. Adobe CC (a plus)</li>
<li>Demonstrated leadership, interpersonal, written, oral communication, problem-solving, organizational, and presentation skills</li>
<li>Demonstrated evidence of detail-orientation, customer service orientation, and ability to work independently</li>
<li>Ability to work and travel to other Mercy campuses as needed</li>
<li>Flexibility to work days or evenings</li>
<li>Bilingual a plus</li>
</ul>
<p><b>Education Requirements:</b></p>
<ul>
<li>Bachelor&rsquo;s degree preferred; Associates degree or some college credits required</li>
</ul>
<p><b>Physical/Other Requirements:
</b></p><ul><li>Position requires evening availability</li>
<li>Must be able to work at different campus libraries when needed</li>
<li>Must be able to push, pull, move or lift up to 30 lbs.</li>
</ul></div></div></div></div></div></div><div></div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Similar Jobs:</b></h2>
</div></div><div></div><div><div><div><h3 class="jobSectionHeader"><b>Manager of Employer Relations- A00738</b></h3><b>
</b><div></div><div>The Manager of Employer Relations plays a vital role in supporting the employer engagement strategy at Mercy University. Working under the direction of the Director of Employer Relations, the manager maintains assigned employer relationships and supports the development of new partnerships with corporate, regional, and local private and public sector employers. The manager plans and executes employer events in addition to gathering and promoting experiential learning opportunities for Mercy University students across all schools. This position requires strong organizational skills, attention to detail, and the ability to build and maintain professional relationships. The manager is expected to perform other duties as assigned; occasional weekend and evening hours may be required.</div>
</div><div><h3 class="jobSectionHeader"><b>Career Counselor- P00256</b></h3><b>
</b><div></div><div>The Career Counselor is a key player in implementing a comprehensive suite of career readiness programs, tools, resources, and services for Mercy College. The Career Counselor offers career coaching to students, hosts and supports programming, conducts proactive outreach to students, and offers career support through classroom visits. In addition, the Career Counselor supports one or two major projects for the team; major projects in Career &amp; Professional Development include career in curriculum, data management, technology systems, and marketing.</div>
</div><div><h3 class="jobSectionHeader"><b>Associate Director, University Advisement- A00207</b></h3><b>
</b><div></div><div>The Associate Director of University Advisement is responsible for being highly accessible, integrating services and programs in academic advising, student intervention and support, professional integrations for student development, academic integrations for student development, and social integration for student development. The Associate Director supervises a team of staff that will also provide these services in a detailed and tailored approach, positing mentorship as a key relationship dynamic and providing an intentional standard of care. These services and programs will support student success, self-efficacy, and a transformational college experience, maximizing the student-centered approach and deepening connection to the Mercy University community through all years of enrollment matriculation.</div>
</div></div></div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><p>About Mercy</p>
<p>
Mercy University is a dynamic, independent, coeducational New York City area university that offers more than 100 undergraduate and graduate degree and certificate programs in six schools: Business, Education, Health and Natural Sciences, Liberal Arts, Nursing, and Social and Behavioral Sciences.</p>
<p>
Mercy is the region's largest private, nonprofit, Minority-Serving Institution, proud to serve a student body that is highly diverse. As a federally designated Hispanic Serving Institution (HSI), Mercy University, has been ranked nationally among top colleges in the country for Hispanics by the Hispanic Association of Colleges and Universities (HACU) and by Excelencia in Education, earning their prestigious Seal of Excelencia for intentionally serving Latino students.</p>
<p>
Mercy University was further recognized by HACU as a national leader in awarding bachelor's degrees to Hispanics in several disciplines, including Psychology, Sociology, and Business. Westchester Magazine has also named Mercy the Best College in Westchester County in 2019, 2020, and 2022.</p>
<p>
Mercy is committed to offering an inclusive learning environment to help a diverse student body set a course for their future. To support its student body, Mercy has been awarded a number of federal grants which enable us to better develop and deliver education to our students.</p>
<p>
Mercy&rsquo;s student body reflects the rich diversity of the New York metropolitan area. Enrollment, including full-time and part-time undergraduates and graduates, is approximately 8,800. Mercy students learn on campuses in Dobbs Ferry, the Bronx, and Manhattan as well as online.</p>
<p>
At Mercy University we strive to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.</p><br>
<p></p>
</div></div>
</div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><p>Our Mission:</p>
<p>
Mercy University is committed to providing motivated students the opportunity to transform their lives through higher education by offering liberal arts and professional programs in personalized and high-quality learning environments, thus preparing students to embark on rewarding careers, to continue learning throughout their lives and to act ethically and responsibly in a changing world.</p><br>
<p></p>
</div></div>
</div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><p>Benefits Eligible:</p>
<p>
Mercy University strives to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.</p><br>
<p></p>
</div></div>
</div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><p>EEO Statement</p>
<p>
Mercy University is an equal opportunity employer. Mercy University actively engages in recruiting a diverse workforce and student body that includes members of historically underrepresented groups and strives to build and sustain a welcoming and supportive campus community. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ethnicity, creed, religion, marital status, sex, sexual orientation, gender, gender identity, pregnancy, height, weight, genetic information, disability, or protected veteran status.</p>
<p>
As part of this commitment, Mercy University will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact The Office of Human Resources at (914) 674-7839, Option 6 or via email at HR@mercy.edu.</p>
<p>
The posted salary range for this position is based on several legitimate, non-discriminatory factors set by the organization. Mercy is committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, or local pay equity laws.</p><br>
<p></p>
</div></div>
</div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><p>Campus Safety</p>
<p>
Mercy University is committed to providing a safe and welcoming environment for all.</p></div></div></div></div></div></div></div></div></div></div></div></div><p></p>

Library Assistant- C00044

JPMorganChase

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 This role helps ensure the US Convertible Bond Desk operates smoothly day-to-day through strong controls, timely reporting, and rapid issue resolution.
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 As a Trade &amp; P&amp;L Support Associate or Analyst on the US Convertible Bond Desk, you will help maintain the integrity of desk P&amp;L and risk, resolve trade breaks and disputes, support corporate actions processing, and deliver critical daily reporting to senior stakeholders. You will partner closely with Product Control, Financial Control, Trade Support, and external counterparties to drive accurate outcomes under tight timelines.
 <br/>
 <br/>
 <strong>
  Job Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Conduct root cause analysis on P&amp;L discrepancies and coordinate corrective actions with Product Control, Financial Control, and Trade Support
  </li>
  <li>
   Investigate and resolve trade breaks and disputes with client and broker counterparties
  </li>
  <li>
   Maintain instrument reference data, including periodic reconciliations and required updates
  </li>
  <li>
   Generate and distribute Sales &amp; Trading reports for morning meetings
  </li>
  <li>
   Run end-of-day P&amp;L and risk capture and distribute outputs to senior management
  </li>
  <li>
   Assist traders with corporate actions elections and event processing
  </li>
  <li>
   Support new client onboarding and customer remediation activities
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications, Capabilities, And Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong analytical and quantitative skills
  </li>
  <li>
   Superior written and verbal communication skills
  </li>
  <li>
   Ability to incorporate and process new information in a fast-paced, high-pressure trading environment
  </li>
  <li>
   Strong collaboration skills and ability to network effectively across the firm
  </li>
  <li>
   Proven problem-solving skills and ability to develop practical strategies to achieve strong business outcomes
  </li>
  <li>
   Ability to multi-task and meet deadlines in a changing and demanding work environment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
 <br/>
 <br/>
 We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
 <br/>
 <br/>
 We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
 <br/>
 <br/>
 JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans
 <br/>
 <br/>
 <strong>
  About The Team
  <br/>
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 J.P. Morgan's Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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US Convertible Bond Desk Trading Assistant - Associate

Pretium Enterprise Services

<div><div><div><p><b>Why Pretium Enterprise Services?</b></p><p></p><p>
With expert business service capabilities, Pretium Enterprise Services (&ldquo;PES&rdquo;), is integral to the growth, innovation, and transformation of its global operating companies. Partnering with internal and external businesses and stakeholders to rapidly unlock value for its customers, PES delivers with excellence and ownership, enabling scalable growth.</p><p></p><p><b>
Job Overview</b></p></div><p></p><div><p>
A Technology Delivery Specialist is primarily responsible for delivering advanced end-user support across corporate desktops, laptops, printers, and collaboration tools, ensuring a high-quality and responsive support experience. This role serves as an escalation point for complex Service Desk issues, focusing on timely incident resolution, root cause analysis, and continuous improvement of the end-user experience. In addition to core support responsibilities, this position partners with infrastructure, security, and application teams to assist with maintaining and supporting the Microsoft Azure environment and related systems. The role contributes to basic monitoring, troubleshooting, and operational tasks, while following established processes and standards. The ideal candidate brings strong customer service skills, solid troubleshooting ability, and a support-first mindset, with some familiarity with cloud and infrastructure technologies to effectively collaborate across teams and support overall platform reliability and performance.</p><p></p><p><b>
This role requires onsite work 4 days a week in our office located in New York City.</b></p></div><p></p><div><p><b>
What</b><b> </b><b>You&rsquo;ll</b><b> </b><b>Do</b></p></div><div><ul><li><p>
Respond to incidents, service requests, and change tasks; perform root-cause analysis and document fixes, known errors, and preventative actions.</p></li><li><p>
 Provide Level III Service Desk support and act as an escalation point for Level I/II tickets; troubleshoot complex issues to resolution and ensure end users are supported to satisfaction.</p></li></ul></div><div><ul><li><p>
Monitor the Service Desk queue and respond quickly and effectively to requests, process tickets based on priority and SLA commitments.</p></li></ul></div><div><ul><li><p>
Install, image, test, and configure new workstations and peripheral equipment; modify workstation configurations, utilities and default settings to meet standards.</p></li></ul></div><div><ul><li><p>
Support the setup and maintenance of Azure resources such as virtual machines, storage, and networking, working within established standards and assisting senior engineers as needed.</p></li></ul></div><div><ul><li><p>
Assist with onboarding and termination of users, including account provisioning, access changes, and device handoff/collection in coordination with HR and security.</p></li></ul></div><div><ul><li><p>
Support physical user moves and workstation setups, ensure workstations have required standard equipment and any approved specialized peripherals.</p></li></ul></div></div><div><div><ul><li><p>
Maintain inventory of endpoint equipment and software/licenses, coordinate refreshes and perform timely hardware/software upgrades as required.</p></li><li><p>
 Perform endpoint management for Windows 365 Cloud PCs and physical endpoints including provisioning, assignment, configuration profiles, application deployment and device lifecycle activities.</p></li></ul></div><div><ul><li><p>
Coordinate and execute endpoint patching and updates (OS and third-party applications), validate compliance, and remediate failed deployments to reduce security risk and downtime.</p></li></ul></div><div><ul><li><p>
Support both physical and virtual desktop environments and handheld/mobile devices where applicable, assist with endpoint encryption and endpoint protection troubleshooting.</p></li></ul></div><div><ul><li><p>
Work with Infrastructure Engineers to debug and perform root-cause analysis for recurring end-user, network, and platform issues, escalate appropriately and share findings.</p></li></ul></div><div><ul><li><p>
Implement and maintain security and resilience controls such as Network Security Groups, backups, patching, vulnerability remediation, and disaster recovery procedures.</p></li></ul></div><div><ul><li><p>
Maintain accurate documentation in ticketing/knowledge systems: architecture notes, standard operating procedures, deployment guides, and change records.</p></li></ul></div><div><ul><li><p>
Participate in on-call rotation and follow incident management practices (prioritization, communication, escalation) to restore service quickly and safely.</p></li><li><p>
Ability to work onsite at our New York City Office 4 days a week.</p></li></ul></div><p></p><div><p><b>
Requirements</b></p></div><div><ul><li><p>
High school diploma/GED required; associate or bachelor&rsquo;s degree in computer science, Information Technology, or related field preferred (or equivalent relevant experience).</p></li></ul></div><div><ul><li><p>
2+ years of experience supporting cloud and/or infrastructure environments (Azure preferred) and providing enterprise end-user support in a ticket-driven Service Desk environment.</p></li><li><p>
 Familiarity with ITSM/IT Support Desk ticketing systems including triage, documentation, and SLA-driven workflows.</p></li></ul></div><div><ul><li><p>
Working knowledge of core Azure services: Azure Virtual Network, compute (VMs/App Service), storage, backups, and Azure DNS; familiarity with basic architecture patterns.</p></li></ul></div></div><div><div><ul><li><p>
Demonstrated troubleshooting skills across Windows networking fundamentals and monitoring/logs (Azure Monitor/Log Analytics exposure is a plus).</p></li></ul></div><div><ul><li><p>
Working knowledge of endpoint and user-support technologies such as Microsoft 365/Office, Active Directory user/group administration, device management and deployment with Microsoft Intune including Windows 365 Cloud PC management.</p></li></ul></div><div><ul><li><p>
Ability to document internal procedures and standard operating practices; comfort working with asset inventory and standard workstation build/deployment processes.</p></li></ul></div><div><ul><li><p>
Strong communication skills with the ability to explain technical issues, document work clearly, and collaborate with stakeholders across IT, security and application teams.</p></li></ul></div><div><ul><li><p>
Customer service mindset and proven ability to manage multiple tasks, meet SLAs and prioritize work in a fast-paced environment.</p></li></ul></div><div><ul><li><p>
Familiarity with Microsoft Azure AD &amp; Entra ID concepts (users/groups, SSO, RBAC) and basic cloud security practices.</p></li></ul></div><p></p><div><p><b>
Competencies</b></p></div><div><ul><li><p><b>
Continuous Learning</b> &ndash; Assesses strengths and weaknesses, pursues training and development, seeks feedback, shares knowledge, and continuously builds technical skills across Azure and endpoint technologies.</p></li></ul></div><div><ul><li><p><b>
Customer Service</b> &ndash; Responds promptly, manages difficult situations professionally, meets commitments, and seeks feedback to improve the end-user experience.</p></li></ul></div><div><ul><li><p><b>
Planning &amp; Organization</b> &ndash; Prioritizes workload, manages a high volume of requests, adapts to change smoothly, and uses time efficiently.</p></li></ul></div><div><ul><li><p><b>
Problem Solving</b> &ndash; Gathers and analyzes information, identifies issues early, develops alternative solutions, and performs root-cause analysis for recurring incidents.</p></li></ul></div><div><ul><li><p><b>
Teamwork</b> &ndash; Collaborates effectively, balances individual and team responsibilities, welcomes feedback, and supports shared outcomes.</p></li></ul></div><div><ul><li><p><b>
Use of Technology</b> &ndash; Adapts to new tools, troubleshoots technical problems, and uses technology to increase productivity through automation and standardization.</p></li></ul><p></p><p><b>
Compensation for this role ranges from $50 to $60 per hour based on experience.</b></p><p></p><p><b>
What We Offer</b></p><p></p><p>
This position offers the opportunity to join a collegial, entrepreneurial firm committed to the personal and professional growth of its team members and to maintaining a positive, encouraging work environment where people enjoy working together. The company offers a comprehensive benefits and perks package, including:</p><ul><li><p>
401(k) plan with an employer match</p></li><li><p>
Health, dental, vision and life insurance</p></li><li><p>
Paid Time Off (PTO)</p></li><li><p>
11 firm holidays</p></li><li><p>
Hybrid office/work from home arrangement</p></li></ul><p></p><p>
Pretium Enterprise Services is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, genetic information, marital status, sexual orientation, national origin, disability, age, veteran status, or any other characteristic protected by federal, state, or local law.</p></div></div></div>

Technology Delivery Specialist New York City

Solomon Page

<div>
 Our client is seeking a receptionist to handle client-facing duties and general office management tasks. When clients walk into our office, we want them to be greeted with a friendly and welcoming face and a helpful attitude. The ideal candidate will possess excellent communication skills, a strong work ethic, good organizational skills, the ability to multitask, and a positive attitude.
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   Pay rate: $28 - $30
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   Salary if/when perm: $60,000-65,000
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   8:30 AM 5:30 PM, full time
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   New York, New York office
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  Responsibilities:
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   Greet visitors both in person and over the phone while answering, forwarding, and referring inquiries as needed.
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   Assist clients in navigating the office.
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   Notify employees about visitors' arrivals.
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   Maintain a tidy and presentable front desk with all necessary materials (e.g., pens, forms, paper).
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   Update the phone list and prepare key card activations for new hires.
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   Schedule bookings for the conference room.
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   Assist the Head of People Management in managing petty cash.
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   Perform various administrative tasks, such as copying, faxing, scanning, opening mail with an electronic letter opener, stamping invoices, organizing invoices for the bookkeeper, and delivering them to the bookkeeper.
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   Organize daily mail by sorting incoming items, placing them in the appropriate mailboxes, and handling outgoing mail.
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   Prepare forms for different courier services, including UPS and FedEx.
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   Order supplies from vendors such as Staples and Pitney Bowes, etc.
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   Ensure office equipment is well-maintained by checking that printers function properly and arranging repairs when necessary.
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   Oversee the upkeep of the office pantry, ensuring it remains clean, neat, and well-organized
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   Regularly restock pantry supplies (e.g., coffee, tea, snacks, utensils) and notify management when inventory is low.
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   Ensure that all appliances and pantry equipment are clean and functioning correctly.
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   Coordinate with vendors or office management regarding pantry-related purchases or maintenance.
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   Assist the Office Manager with any additional tasks as needed.
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 </ul>
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  Required Qualifications:
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   Prior experience as a receptionist or in a comparable role.
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   Professional attire and behavior.
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   Excellent written and verbal communication skills.
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   Proficient in Microsoft Office applications, including Word, Excel, Outlook, and Yardi.
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   Effective time management skills.
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   Experience in administrative and clerical procedures.
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   Able to collaborate efficiently in a team, assisting with various tasks as needed.
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 If you meet the required qualifications and are interested in this role, please apply today.
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  The Solomon Page Distinction
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 Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.
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  About Solomon Page
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 Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.
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 Opportunity Awaits.
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Receptionist

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