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M&R Hotel Management

FRONT OFFICE MANAGERTemporary, Full-Time &mdash; Maternity Leave Coverage (with potential to transition to a permanent position)SUMMARY:The Front Office Manager is the department head for the Front Office and responsible for all day-to-day operations including, but not limited to; Guests&rsquo; arrival and departure experience, ensuring that all department finances are reported accurately, maintaining proper PAR levels of department supplies, reporting month-end inventory to the General Manager, maintaining all Marriott and M&amp;R Standards and driving all KPIs. Working alongside the General Manager and Assistant General Manager, the Front Office Manager is a member of the Hotel&rsquo;s leadership team and is expected to be both proactive and resourceful when operational obstacles or other concerns are observed or brought to their attention. The Front Office Manager must be the Hotel&rsquo;s Brand Champion and work to ensure that all Front of the House associates understand the expectations set forth by both Marriott and M&amp;R in regard to guest satisfaction and appropriate responses to guest concerns.RESPONSIBILITIES:Leadership &amp; Team Management<ul><li>Directly supervise, and coach all Front Office staff, including the Assistant Front Office Manager, Guest Service Agents, Night Auditors and Bellmen.</li><li>Recruit, interview, hire, and train Front Office associates in partnership with the General Manager, Assistant General Manager and People &amp; Culture team.</li><li>Conduct regular performance evaluations, deliver coaching and corrective action, and support associate development and succession planning within the department.</li><li>Lead daily pre-shift meetings and weekly department meetings to communicate goals, brand updates, and property priorities.</li><li>Foster a positive, service-driven team culture that supports associate engagement and retention.</li><li>Drive KPI&rsquo;s including but not limited to; ITR, RevPAR, OCC%, Bonvoy Enrollments, etc.</li></ul>Guest Relations &amp; Service Excellence<ul><li>Maintain all Brand Standards pertaining to Guests&rsquo; Arrival and Departure.</li><li>Personally engage with guests, resolve escalated complaints and service recovery situations, and follow up to ensure satisfaction.</li><li>Monitor guest satisfaction scores (e.g., ITR, GuestVoice, etc.) and implement action plans to address trends.</li><li>Serve as the Manager on Duty (MOD). Availability to work evenings, weekends, and holidays as business needs require.</li><li>Ensure VIP, loyalty member, and special-occasion guests receive appropriate recognition and amenities per brand standards.</li><li>Drive associate awareness of ITR, key detractors and key contributing factors that influence the Hotel&rsquo;s scores.</li><li>Ensure that Brand Standards pertaining to Bonvoy Enrollments, CEC Cases, GXP Chat reply times and other Marriott metrics fall under the responsibility of the Front Office.</li></ul>Front Office Operations<ul><li>Oversee daily Front Desk and Night Audit operations to ensure smooth, accurate, and efficient service delivery.</li><li>Proficient in the hotel's property management system (PMS) and all interfacing hotel systems; serve as the property's subject-matter expert for Front Office technology.</li><li>Retrieve, review, and distribute daily and period-end reports in a timely fashion (e.g., STAR Report, occupancy forecasts, arrivals/departures).</li><li>Develop and post the weekly work schedule for Front Desk employees in line with labor budgets and occupancy forecasts.</li><li>Coordinate room assignments and blocking with Housekeeping and Sales to support group, VIP, and special-request needs.</li><li>Prepare and distribute function sheets and relevant Front Office updates at the weekly Management Meeting.</li><li>Open IT tickets with Marriott when systems are down or require the attention of a Third-Party Vendor.</li></ul>Financial &amp; Administrative Responsibilities<ul><li>Ensure that all daily revenue reporting is accurate in the Hotel&rsquo;s Financial Management System, working with the Assistant General Manager and/or Finance to rectify any variances or discrepancies in a timely manner.</li><li>Responsible for Accounts Payable related to the Front Office department, ensuring invoices are paid in a timely fashion and informing the General Manager of any high balances.</li><li>Responsible for Accounts Receivable and Direct Bill accounts; coordinate with Sales on account status and conduct weekly audits with the General Manager.</li><li>Coordinate and administer the daily transmittal of cash and checks to the bank; maintain accountability for the house bank and all cash-handling procedures.</li><li>Able to perform Night Auditor duties and balance the hotel's books at the end of each period; prepare and submit End of Period reports to Corporate on the first day of each new period.</li><li>Support the General Manager and Assistant General Manager with Front Office budgeting, labor cost management, and monthly forecasting.</li><li>Assist with basic revenue management functions, including rate and availability checks, in coordination with Sales and Revenue Management.</li><li>Maintain proper PAR levels of all Front Office supplies, ordering items as needed while staying within the monthly budget.</li><li>Regularly take inventory of all Market items. Place orders, process invoices and submit month-end inventory to the General Manager.</li></ul>Training &amp; Brand Compliance<ul><li>Assist all Front Desk Associates in the use of the property's Training Program; ensure new hires complete required onboarding and certification.</li><li>Ensure Front Office operations comply with Marriott brand standards and prepare the department for Brand Standard Audit (BSA) /Guest Service Score audits.</li><li>Maintain up-to-date knowledge of brand initiatives, loyalty programs, and system updates, and train the team accordingly.</li><li>Ensure all associates follow the rules and policies found in the M&amp;R Employee Handbook.</li></ul>Safety, Security &amp; Compliance<ul><li>Follow all hotel security protocols, including key issuance procedures, guest verification, and restricted area access.</li><li>Maintain thorough knowledge of hotel emergency procedures; train and prepare Front Office employees to respond calmly and effectively in the event of an emergency or accident.</li><li>Assist in the maintenance of the property's key control program and ensure the security needs of the property and guests are met.</li><li>Report safety hazards, suspicious activity, and maintenance issues to the General Manager, Assistant General Manager and Engineering promptly.</li><li>Serve as a key member of the property's emergency response and crisis management team.</li></ul>Communication<ul><li>Communicate with the Assistant General Manager on a daily basis regarding operations, guest issues, and department performance.</li><li>Inform the Assistant General Manager of potential problems with guests and the progress of special projects.</li><li>Develop effective departmental communication and information systems through the use of communication logs, department meetings, and hotel meetings.</li><li>Maintain clear, continuous communication with Housekeeping, Maintenance, Sales, and other departments to fulfill guest and operational needs efficiently.</li><li>Establish working relationships with corporate departments including, but not limited to; People &amp; Culture, Revenue, Sales and Finance.</li></ul>Qualifications<ul><li>Minimum 2-3 years of hotel Front Office experience, including at least 1 year in a supervisory or management capacity; multi-brand experience a plus.</li><li>Working knowledge of a major hotel PMS (e.g., Stay PMS, Opera, Lightspeed, OnQ, PEP, HMS, Choice Advantage) and general proficiency with hotel technology systems.</li><li>A proven track record on the industry of being a leader in the Front Office who has demonstrated organizational prowess and intuitive and create problem solving abilities.</li><li>Excellent verbal and written communication skills; ability to interact professionally with guests, associates, vendors ownership, and Corporate.</li><li>High school diploma or equivalent required; college coursework in Hospitality Management or a related field preferred.</li><li>Proven ability to drive KPIs through an efficient and proactive management style.</li></ul>Physical RequirementsThis role requires the ability to stand for extended periods (up to 8 hours per shift), lift and carry items up to 40 lbs, and work in a lobby environment with varying noise levels. The Front Office Manager must be able to work a flexible schedule, including evenings, weekends, and holidays, and be available to respond to the property outside of normal business hours as needed.M&amp;R Hotel Management is committed to equal employment opportunity. Qualified individuals must be able to perform the essential functions of the position, with or without reasonable accommodation. Associates or applicants who require a reasonable accommodation should contact the People &amp; Culture Department.M&amp;R Hotel Management participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Job Type: Full-timePay: $68,000.00 - $72,000.00 per yearApplication Question(s):<ul><li>Are you willing to accept a full-time temporary position for maternity leave coverage, with the possibility of transitioning into a permanent role based on business needs and performance?</li></ul>Ability to Commute:<ul><li>New York, NY 10001 (Required)</li></ul>Work Location: In person

Front Office Manager - SpringHill Suites Times Square

Neurodiagnostics

<div><div>We are seeking a motivated and efficient Front Desk Secretary to join our medical practice. 
 
As a Front Desk Medical Secretary, you will be responsible for managing a fast-paced front desk and providing exceptional customer service to our patients. Assisting with medical paperwork and answering questions via patient calls/emails/messages. 
 
Schedule will be Monday to Saturday Clinic Days 
 
Must be able to travel to the following office locations: 
2029 First Ave. Suite 1A. Manhattan, NY 10029 (every week) 
26 Sherman Ave, Suite 1B. New York, NY 10040 (once a month) 
145 East 32nd Street, Suite 1A. Manhattan, NY 10016 (twice a month) 
150 East 58th Street, 32nd Floor Main Building. Manhattan, NY 10155 (twice a month) 
175-43 Hillside Avenue, Suite 1A. Jamaica Estates, NY 11432 (twice a month) 
50 Court Street, Suite 508A. Brooklyn, NY 11201 (twice a month) 
731 Flushing Ave, Suite 1A. Brooklyn NY 11206 (once a month) 
11 Ralph Place, Suite 217. Staten Island, NY 10304 (once a month) 
1383 Veterans Hwy, Suite 40A. Hauppauge, NY 11788 (once a month)</div><div>
393 Old country Rd. Suite 303. Carle Place, NY 11514 (twice a month)</div><div> 

Language:</div><ul><li>
Spanish (Preferred).</li><li>
English Required.</li></ul><div> 

The team member must:</div><ul><li>
Have the ability to multitask and work efficiently in a fast-paced environment.</li><li>
Have proficiency in email and electronic medical record systems.</li><li>
Be flexible in scheduling patients.</li><li>
Have excellent communication and interpersonal skills.</li><li>
Be Professional.</li><li>
Office dress code is formal and professional.</li><li>
Must Help with Daily Office Clean up.</li><li>
Must be able to commute consistently.</li></ul><div> 

Responsibilities/Requirements:</div><ul><li>
Arriving 30 minutes before the clinic opens (830AM).</li><li>
Scanning and sorting mail daily.</li><li>
Greet patients and visitors, check them in and out, and ensure they are directed to the correct healthcare provider.</li><li>
Manage patient records using our electronic medical record system.</li><li>
Manage patient referrals and coordinate care with other healthcare providers.</li><li>
Scheduling future/follow-up appointments based on patient needs.</li><li>
Checking/Correcting insurance information.</li><li>
Working with the back office team for insurance and billing questions.</li><li>
Calling patients who have missed appointments to reschedule.</li><li>
Completing required paperwork for patients using physician reports.</li><li>
Ensure medical records/demographics are complete for patients prior to their visits.</li><li>
Obtain insurance information when missing and help back off team with patient communication.</li><li>
Maintaining a clean and positive work environment.</li></ul><div></div> 
About Neurodiagnostics: 
Please see BrainHealthNYC.com and NeuroInjuryCare.com for more information on us, our office locations, and our mission to help the local community.</div>

Front Desk Secretary - Medical Office

Mondrian Alpha

<div>
 
 A global, multi-strategy hedge fund is hiring into its trade support / middle office team in New York as part of continued growth across the platform.
 
 
 
 
 
 This is a highly desk-facing role, embedded directly with Portfolio Managers and operating very much as a trader assistant function. PMs trade their own books and rely on this team for real-time support across live trading activity, trade booking and flow queries, P&amp;L and risk, corporate actions, and lifecycle events &mdash; offering genuine proximity to trading and markets.
 
 
 
 
 
 The firm has a very strong track record of consistent performance, with positive returns every year since launch. It has hired multiple new PMs in recent years and continues to invest heavily in systems, automation, and front-to-back infrastructure. The role offers broad exposure across various strategies and asset classes, with meaningful responsibility from day one.
 
 
 
 
 
 The culture is flat, and extremely collaborative, with a strong focus on internal development and long-term retention. There is no separate trading assistant team &mdash; this group provides that coverage, avoiding pigeonholing and offering wide exposure across the fund.
 
 
 
 
 
 The role is offering a year one TC of up to $200k. Employees can WFH one day per week.
 
</div>

Trading Assistant - Global Hedge Fund - Up to $200k TC - WFH Flex

Insight Investment

<div>
 
 Insight Investment is looking for a Market Operations Analyst to join the Market Operations team in New York. In this role, you will be responsible for oversight of the outsourced back office and provide industry expertise in handling open issues, contribute to projects, scrutinize process controls, and manage daily relationships.
 
 
 
 
 
 
 Role Responsibilities
 
 
 <ul>
 <li>
 Oversight of our two outsourced back-office providers to ensure timely and accurate service that adheres to or exceeds our agreed service level provisions. This includes both formal, recurring checkpoint meetings and informal daily interactions
 </li>
 <li>
 Daily review of front office system reconciliations and work with our two outsourced back offices and trading desk to rectify outstanding issues
 </li>
 <li>
 Rectify outstanding asset setup issues and corporate actions
 </li>
 <li>
 Follow up on trade breaks, overdrafts, and other cash related issues
 </li>
 <li>
 Review, identify and enhance process controls
 </li>
 <li>
 Work with IT regarding trade data quality, efficiency of processes, electronic trading system connectivity
 </li>
 <li>
 Post and approve client cash activity
 </li>
 <li>
 Daily and Monthly price valuation
 </li>
 <li>
 Implementing the procedures and activities required for closing loan
 </li>
 <li>
 Review and approve leveraged loan trade details and work with loans team in rectifying any trade related details
 </li>
 <li>
 Work independently on ad hoc and project request
 </li>
 <li>
 Work with London Market Operations Team in aligning procedures and oversight methodology. Monitor account on boarding and transition activities and resolve any related issues
 </li>
 <li>
 Participate in weekly service meetings to discuss business activity, open issues and outline steps to resolve any outstanding items
 </li>
 </ul>
 
 
 
 
 
 Experience Required
 
 
 <ul>
 <li>
 Experience in a Fixed Income support role and familiarity with global securities, derivatives, and options markets
 </li>
 <li>
 Demonstrated experience in the loan closing process, with direct loan closing expertise considered a strong advantage
 </li>
 <li>
 Solid familiarity with loan documentation and LSTA standards and Clearpar/WSO knowledge
 </li>
 <li>
 Hands-on experience across a broad range of loan products
 </li>
 <li>
 Proactive and sees tasks to completion
 </li>
 <li>
 Organized and strong attention to detail
 </li>
 <li>
 Proven ability to share tasks and work well with a partner in covering group accountabilities
 </li>
 </ul>
 
 
 
 
 Insight Investment is an equal opportunities employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at TalentAcquisition@InsightInvestment.com
 
 
 
 
 
 Under New York City pay transparency law we are required to indicate the base salary range for this role of USD 110,000 to 125,000. Any offer of employment will be made based upon the specific skills and experience of the selected candidate and the base salary offered could be higher or lower than indicated.
 
 
 
 
 
 
 About Insight Investment
 
 
 
 Insight Investment is a leading asset manager focused on designing investment solutions to meet its clients' needs. Founded in 2002, Insight's collaborative approach has delivered both investment performance and growth in assets under management. Insight manages assets across its core liability-driven investment, risk management, full-spectrum fixed income, currency and absolute return capabilities. Insight has a global network of operations in the UK, Ireland, Germany, US, Japan and Australia. More information about Insight Investment can be found at: https://www.insightinvestment.com/corporate/
 
</div>

Market Operations Analyst (New York)

Accor

<div>Company Description 
Where Culture, Care, and Art de Vivre Meet
At Sofitel New York, luxury is more than a standard&mdash;it&rsquo;s a feeling.
Sofitel New York is looking for a self-motivated, up and coming hospitality professional to join our dynamic sales and marketing team as a Marketing Coordinator. The Marketing Coordinator will support the Director of Sales and Marketing and Marketing Managers with all aspects related to the marketing process.
The ideal candidate is detail-oriented, proactive, and able to manage multiple priorities in a fast-paced luxury hospitality environment.
What is in it for you:<ul><li>
Employee Discount Travel Program</li><li>
Employee Assistance Program (EAP)</li><li>
Extended healthcare plan coverage</li><li>
Opportunity to develop your talent and grow with the Company</li><li>
Ability to make a difference through our Corporate Social Responsibility activities</li></ul> 

Job Description 
Sofitel New York is looking for a self-motivated, up and coming hospitality professional to join our dynamic sales and marketing team as a Marketing Coordinator. The Marketing Coordinator will support the Director of Sales and Marketing and Marketing Manager with all aspects related to the marketing process by being on property. This not a remote or hybrid position.
What is in it for you:<ul><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies and the opportunity to earn qualifications while you work</li><li>
Opportunity to develop your talent and grow within your property and across the world! Exposure to all ACCOR Hotels Worldwide, enabling you for limitless growth.</li><li>
Ability to make a difference in the local community through our Corporate Social Responsibility activities.</li><li>
Hourly Rate: $29.00 - 31.00</li></ul>
What you will be doing:
The Marketing Coordinator is responsible for assisting the Marketing Manager. Working as the primary liaison between the hotel and our group partners and planners, you will communicate professionally and respond via phone and emails in timely manner. Preparing VIP amenities, managing booking links, reservation changes and ensuring on time payment are key aspects of this position, along with greeting clients on site and ensuring overall success of their experience, along with the Sales Manager, is paramount. This position may also include supporting the Director of Sales and Marketing with general office administration, light marketing projects, vendor management, and preparation of purchase orders, corporate office requests and community partner communication, along with light support of the business travel team.
Creative &amp; Graphic Assets Development<ul><li>
Support the design, production, and execution of both digital and printed marketing collateral, including:<ul><li>
In-house brand materials, collateral, and property signage</li><li>
Video signage and property displays</li><li>
Promotional posters and flyers</li><li>
Food &amp; beverage menus</li><li>
Visual assets for special activations and property events</li></ul></li></ul>
Brand Standards Oversight: Ensure all printed and digital materials, guest communications, and property signage adhere strictly to brand guidelines and visual standards.
Social Media &amp; Content Coordination<ul><li>
Assist the external social media agency with content creation ideas, editorial planning, and prompt review of draft posts to ensure alignment with brand standards.</li><li>
Photo &amp; Video Shoots Logistics: Assist with on-site coordination for photoshoots and video productions across property outlets and rooms.</li></ul>
Influencer &amp; Partnership Management<ul><li>
Coordinate influencer stays managing itineraries, stays, and on-property logistics to maximize brand exposure.</li></ul>
Web &amp; Digital Platforms Maintenance<ul><li>
Assist with regular updates and content management across brand and group web platforms, ensuring information, offers, and visual assets are accurate and up to date.</li></ul> 

Qualifications 
Candidate must possess a minimum of one year of hotel experience, with luxury hotel background preferred in primary market. Experience with Microsoft Outlook and Excel required and additional experience in Delphi, Opera and Cvent preferred. The ideal candidate will have a passion for customer service, demonstrates an outgoing, spirited personality with exceptional written and verbal communication skills and a desire to meet and exceed expectations. Candidate must be organized and demonstrate team player attitude in assisting with additional projects or requests as needed.
Some schedule flexibility will be requested at high demand times, however this is a Monday &ndash; Friday position.
Front desk experience preferred.
Second language desirable. 
Additional Information 
Our Culture / Be ALL you are with ALL your Heart
At Accor, we are committed to diversity. Each individual, each personality, and each experience has its place to grow and make us grow collectively. Everything we do, we do with heart. We are creators of emotions, professionals of the human experience, open to others and the world around us.<ul><li>
Our culture is inclusive. We value the richness of the 120 nationalities, the different backgrounds, the different stories that make up our company.</li><li>
We care for the world around us: our teams, our guests, our establishments, our environment are at the heart of our concerns. Our mission is human, essential: to bring cultures together, to open windows on the world, to provide unforgettable experiences, day after day.</li><li>
All our heartists are talents in the making, they are the future of our group and our hotels. Helping them grow professionally and develop personally according to their wishes and ambitions is our priority.</li><li>
Together, we imagine your future. Our group is large, with many opportunities, and the experiences are infinite.</li><li>
We dare to question the status quo. We challenge ourselves to always do better. We take risks, we dream the impossible and make it possible.</li><li>
Hospitality is teamwork, and we are stronger together. We believe in caring, we respect our differences and value all voices. We work as a team, saying what we do and doing what we say.</li></ul>
The hotel is unable to assist candidates in obtaining work authorization documents.
Visa Requirements: Must be legally eligible to work in the United States.</div>

Marketing Coordinator

<div>
 
 A leading, global hedge fund, are looking to hire an additional risk analyst for its New York (Manhattan) office.
 
 
 
 
 
 At this high performing fund, risk is part of front office, sat with the traders, working markets focused / street facing remits. In addition to core risk management responsibilities, the risk team play an important role in idea generation &amp; decision making. As the risk team support highly complex, high volume multi-asset books, the work is analytical, technical (Python, SQL and R are used to a strong standard) and challenging.
 
 
 
 
 
 Global risk team members have previously moved internally into strategy specific risk manager roles, assistant portfolio manager positions, the trading and quant teams (+ the business promote movement between international offices). Typically, 2-3yrs of strong performance will guarantee that there will be a variety of progression options available to the individual.
 
 
 
 
 
 Candidates must have outstanding academics (ideally high GPA&rsquo;s, maths/science/engineering focused). Candidates should have 2-5rs experience in an IB / hedge fund / prop trading risk role that is technical / quantitative. Existing coding skills are preferred.
 
 
 
 
 
 The role is budgeted to pay up to a $300k year-one TC depending on level of experience and individual performance. Established risk professionals in the firm can earn a multiple of this number.
 
</div>

Risk Analyst (Front Office) - Hedge Fund - Up to $300k TC

Remote Control Solutions

Job Title: Remote Help Desk Support Specialist Company: Remote Control Solutions Employment Type: Full-Time Salary: $32 - $35 USD per hour Job Overview Remote Control Solutions (RCS) is a leading innovator in the access control industry, specialising in high-quality transmitters, receivers, and accessories for automatic gates and doors. With over 20 years of experience, we are dedicated to providing reliable and state-of-the-art solutions to suppliers and installers worldwide. We are currently seeking a motivated and customer-focused Remote Help Desk Support Specialist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional technical support and ensuring a seamless customer experience. This is a full-time, remote position ideal for a proactive problem-solver with a passion for technology. Responsibilities * Provide first-line technical support to clients via email, telephone, and remote support tools. * Troubleshoot and resolve issues related to our range of access control products, including remote transmitters and receivers. * Guide installers and suppliers through product installation, configuration, and programming processes. * Document all customer interactions, technical issues, and resolutions accurately within our help desk system. * Escalate complex or unresolved issues to the appropriate internal teams in a timely manner. * Contribute to the creation and maintenance of our knowledge base, including FAQs and technical guides. * Identify and report recurring technical issues and customer feedback to assist in product improvement. * Maintain a high level of professionalism and customer satisfaction in all communications. Qualifications * Proven experience in a technical support, IT help desk, or customer support role. * Excellent verbal and written communication skills, with the ability to explain complex technical information clearly and concisely. * Strong analytical and problem-solving capabilities. * A customer-centric mindset with a commitment to providing outstanding service. * The ability to work independently and manage time effectively in a remote environment. * Proficiency with help desk software and remote support tools. * Experience supporting hardware products is highly desirable. * A background in electronics, security systems, or the access control industry would be a significant advantage.

Remote Help Desk Support Specialist

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