office manager

front desk coordinator

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assistant front office manager Jobs in New York

assistant front office manager

front desk manager

M&R Hotel Management

FRONT OFFICE MANAGERTemporary, Full-Time &mdash; Maternity Leave Coverage (with potential to transition to a permanent position)SUMMARY:The Front Office Manager is the department head for the Front Office and responsible for all day-to-day operations including, but not limited to; Guests&rsquo; arrival and departure experience, ensuring that all department finances are reported accurately, maintaining proper PAR levels of department supplies, reporting month-end inventory to the General Manager, maintaining all Marriott and M&amp;R Standards and driving all KPIs. Working alongside the General Manager and Assistant General Manager, the Front Office Manager is a member of the Hotel&rsquo;s leadership team and is expected to be both proactive and resourceful when operational obstacles or other concerns are observed or brought to their attention. The Front Office Manager must be the Hotel&rsquo;s Brand Champion and work to ensure that all Front of the House associates understand the expectations set forth by both Marriott and M&amp;R in regard to guest satisfaction and appropriate responses to guest concerns.RESPONSIBILITIES:Leadership &amp; Team Management<ul><li>Directly supervise, and coach all Front Office staff, including the Assistant Front Office Manager, Guest Service Agents, Night Auditors and Bellmen.</li><li>Recruit, interview, hire, and train Front Office associates in partnership with the General Manager, Assistant General Manager and People &amp; Culture team.</li><li>Conduct regular performance evaluations, deliver coaching and corrective action, and support associate development and succession planning within the department.</li><li>Lead daily pre-shift meetings and weekly department meetings to communicate goals, brand updates, and property priorities.</li><li>Foster a positive, service-driven team culture that supports associate engagement and retention.</li><li>Drive KPI&rsquo;s including but not limited to; ITR, RevPAR, OCC%, Bonvoy Enrollments, etc.</li></ul>Guest Relations &amp; Service Excellence<ul><li>Maintain all Brand Standards pertaining to Guests&rsquo; Arrival and Departure.</li><li>Personally engage with guests, resolve escalated complaints and service recovery situations, and follow up to ensure satisfaction.</li><li>Monitor guest satisfaction scores (e.g., ITR, GuestVoice, etc.) and implement action plans to address trends.</li><li>Serve as the Manager on Duty (MOD). Availability to work evenings, weekends, and holidays as business needs require.</li><li>Ensure VIP, loyalty member, and special-occasion guests receive appropriate recognition and amenities per brand standards.</li><li>Drive associate awareness of ITR, key detractors and key contributing factors that influence the Hotel&rsquo;s scores.</li><li>Ensure that Brand Standards pertaining to Bonvoy Enrollments, CEC Cases, GXP Chat reply times and other Marriott metrics fall under the responsibility of the Front Office.</li></ul>Front Office Operations<ul><li>Oversee daily Front Desk and Night Audit operations to ensure smooth, accurate, and efficient service delivery.</li><li>Proficient in the hotel's property management system (PMS) and all interfacing hotel systems; serve as the property's subject-matter expert for Front Office technology.</li><li>Retrieve, review, and distribute daily and period-end reports in a timely fashion (e.g., STAR Report, occupancy forecasts, arrivals/departures).</li><li>Develop and post the weekly work schedule for Front Desk employees in line with labor budgets and occupancy forecasts.</li><li>Coordinate room assignments and blocking with Housekeeping and Sales to support group, VIP, and special-request needs.</li><li>Prepare and distribute function sheets and relevant Front Office updates at the weekly Management Meeting.</li><li>Open IT tickets with Marriott when systems are down or require the attention of a Third-Party Vendor.</li></ul>Financial &amp; Administrative Responsibilities<ul><li>Ensure that all daily revenue reporting is accurate in the Hotel&rsquo;s Financial Management System, working with the Assistant General Manager and/or Finance to rectify any variances or discrepancies in a timely manner.</li><li>Responsible for Accounts Payable related to the Front Office department, ensuring invoices are paid in a timely fashion and informing the General Manager of any high balances.</li><li>Responsible for Accounts Receivable and Direct Bill accounts; coordinate with Sales on account status and conduct weekly audits with the General Manager.</li><li>Coordinate and administer the daily transmittal of cash and checks to the bank; maintain accountability for the house bank and all cash-handling procedures.</li><li>Able to perform Night Auditor duties and balance the hotel's books at the end of each period; prepare and submit End of Period reports to Corporate on the first day of each new period.</li><li>Support the General Manager and Assistant General Manager with Front Office budgeting, labor cost management, and monthly forecasting.</li><li>Assist with basic revenue management functions, including rate and availability checks, in coordination with Sales and Revenue Management.</li><li>Maintain proper PAR levels of all Front Office supplies, ordering items as needed while staying within the monthly budget.</li><li>Regularly take inventory of all Market items. Place orders, process invoices and submit month-end inventory to the General Manager.</li></ul>Training &amp; Brand Compliance<ul><li>Assist all Front Desk Associates in the use of the property's Training Program; ensure new hires complete required onboarding and certification.</li><li>Ensure Front Office operations comply with Marriott brand standards and prepare the department for Brand Standard Audit (BSA) /Guest Service Score audits.</li><li>Maintain up-to-date knowledge of brand initiatives, loyalty programs, and system updates, and train the team accordingly.</li><li>Ensure all associates follow the rules and policies found in the M&amp;R Employee Handbook.</li></ul>Safety, Security &amp; Compliance<ul><li>Follow all hotel security protocols, including key issuance procedures, guest verification, and restricted area access.</li><li>Maintain thorough knowledge of hotel emergency procedures; train and prepare Front Office employees to respond calmly and effectively in the event of an emergency or accident.</li><li>Assist in the maintenance of the property's key control program and ensure the security needs of the property and guests are met.</li><li>Report safety hazards, suspicious activity, and maintenance issues to the General Manager, Assistant General Manager and Engineering promptly.</li><li>Serve as a key member of the property's emergency response and crisis management team.</li></ul>Communication<ul><li>Communicate with the Assistant General Manager on a daily basis regarding operations, guest issues, and department performance.</li><li>Inform the Assistant General Manager of potential problems with guests and the progress of special projects.</li><li>Develop effective departmental communication and information systems through the use of communication logs, department meetings, and hotel meetings.</li><li>Maintain clear, continuous communication with Housekeeping, Maintenance, Sales, and other departments to fulfill guest and operational needs efficiently.</li><li>Establish working relationships with corporate departments including, but not limited to; People &amp; Culture, Revenue, Sales and Finance.</li></ul>Qualifications<ul><li>Minimum 2-3 years of hotel Front Office experience, including at least 1 year in a supervisory or management capacity; multi-brand experience a plus.</li><li>Working knowledge of a major hotel PMS (e.g., Stay PMS, Opera, Lightspeed, OnQ, PEP, HMS, Choice Advantage) and general proficiency with hotel technology systems.</li><li>A proven track record on the industry of being a leader in the Front Office who has demonstrated organizational prowess and intuitive and create problem solving abilities.</li><li>Excellent verbal and written communication skills; ability to interact professionally with guests, associates, vendors ownership, and Corporate.</li><li>High school diploma or equivalent required; college coursework in Hospitality Management or a related field preferred.</li><li>Proven ability to drive KPIs through an efficient and proactive management style.</li></ul>Physical RequirementsThis role requires the ability to stand for extended periods (up to 8 hours per shift), lift and carry items up to 40 lbs, and work in a lobby environment with varying noise levels. The Front Office Manager must be able to work a flexible schedule, including evenings, weekends, and holidays, and be available to respond to the property outside of normal business hours as needed.M&amp;R Hotel Management is committed to equal employment opportunity. Qualified individuals must be able to perform the essential functions of the position, with or without reasonable accommodation. Associates or applicants who require a reasonable accommodation should contact the People &amp; Culture Department.M&amp;R Hotel Management participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Job Type: Full-timePay: $68,000.00 - $72,000.00 per yearApplication Question(s):<ul><li>Are you willing to accept a full-time temporary position for maternity leave coverage, with the possibility of transitioning into a permanent role based on business needs and performance?</li></ul>Ability to Commute:<ul><li>New York, NY 10001 (Required)</li></ul>Work Location: In person

Front Office Manager - SpringHill Suites Times Square

OCR Alpha

<div>
 
 OCR are partnered with a high-performing, rapidly growing hedge fund that is looking to add a Trade Assistant to its New York team.
 
 
 
 
 
 With over $10bn in AUM and a well-established multi-strategy platform, the firm has built a strong reputation across the market for both investment performance and culture. Following continued growth across the business, they are continuing to invest heavily in their infrastructure and operations teams globally.
 
 
 
 
 
 This is a broad, front office-facing role offering exposure across multiple asset classes and close interaction with Traders, PMs and wider investment teams. The successful candidate will play a key role in supporting the trade lifecycle, trade execution processes and day-to-day desk activity within a fast-paced environment.
 
 
 
 
 
 The ideal profile will have 4+ years of experience within a Trade Assistant, Trade Support or Middle Office function, ideally coming from a hedge fund or investment banking background with strong product exposure across equities and derivatives.
 
 
 
 
 
 The firm offers a highly competitive compensation package, strong benefits, hybrid working and excellent long-term progression opportunities within a collaborative and high-performing culture.
 
</div>

Trade Assistant (Equities) - Top Tier Hedge Fund

Mondrian Alpha

<div>
 
 A global, multi-strategy hedge fund is hiring into its trade support / middle office team in New York as part of continued growth across the platform.
 
 
 
 
 
 This is a highly desk-facing role, embedded directly with Portfolio Managers and operating very much as a trader assistant function. PMs trade their own books and rely on this team for real-time support across live trading activity, trade booking and flow queries, P&amp;L and risk, corporate actions, and lifecycle events &mdash; offering genuine proximity to trading and markets.
 
 
 
 
 
 The firm has a very strong track record of consistent performance, with positive returns every year since launch. It has hired multiple new PMs in recent years and continues to invest heavily in systems, automation, and front-to-back infrastructure. The role offers broad exposure across various strategies and asset classes, with meaningful responsibility from day one.
 
 
 
 
 
 The culture is flat, and extremely collaborative, with a strong focus on internal development and long-term retention. There is no separate trading assistant team &mdash; this group provides that coverage, avoiding pigeonholing and offering wide exposure across the fund.
 
 
 
 
 
 The role is offering a year one TC of up to $200k. Employees can WFH one day per week.
 
</div>

Trading Assistant - Global Hedge Fund - Up to $200k TC - WFH Flex

Solomon Page

<div>
 Our client is seeking a receptionist to handle client-facing duties and general office management tasks. When clients walk into our office, we want them to be greeted with a friendly and welcoming face and a helpful attitude. The ideal candidate will possess excellent communication skills, a strong work ethic, good organizational skills, the ability to multitask, and a positive attitude.
 
 
 <ul>
 <li>
 Pay rate: $28 - $30
 </li>
 <li>
 Salary if/when perm: $60,000-65,000
 </li>
 <li>
 8:30 AM 5:30 PM, full time
 </li>
 <li>
 New York, New York office
 
 
 
 </li>
 </ul>
 
 Responsibilities:
 
 
 
 
 <ul>
 <li>
 Greet visitors both in person and over the phone while answering, forwarding, and referring inquiries as needed.
 </li>
 <li>
 Assist clients in navigating the office.
 </li>
 <li>
 Notify employees about visitors' arrivals.
 </li>
 <li>
 Maintain a tidy and presentable front desk with all necessary materials (e.g., pens, forms, paper).
 </li>
 <li>
 Update the phone list and prepare key card activations for new hires.
 </li>
 <li>
 Schedule bookings for the conference room.
 </li>
 <li>
 Assist the Head of People Management in managing petty cash.
 </li>
 <li>
 Perform various administrative tasks, such as copying, faxing, scanning, opening mail with an electronic letter opener, stamping invoices, organizing invoices for the bookkeeper, and delivering them to the bookkeeper.
 </li>
 <li>
 Organize daily mail by sorting incoming items, placing them in the appropriate mailboxes, and handling outgoing mail.
 </li>
 <li>
 Prepare forms for different courier services, including UPS and FedEx.
 </li>
 <li>
 Order supplies from vendors such as Staples and Pitney Bowes, etc.
 </li>
 <li>
 Ensure office equipment is well-maintained by checking that printers function properly and arranging repairs when necessary.
 </li>
 <li>
 Oversee the upkeep of the office pantry, ensuring it remains clean, neat, and well-organized
 </li>
 <li>
 Regularly restock pantry supplies (e.g., coffee, tea, snacks, utensils) and notify management when inventory is low.
 </li>
 <li>
 Ensure that all appliances and pantry equipment are clean and functioning correctly.
 </li>
 <li>
 Coordinate with vendors or office management regarding pantry-related purchases or maintenance.
 </li>
 <li>
 Assist the Office Manager with any additional tasks as needed.
 
 
 
 </li>
 </ul>
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 Prior experience as a receptionist or in a comparable role.
 </li>
 <li>
 Professional attire and behavior.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Proficient in Microsoft Office applications, including Word, Excel, Outlook, and Yardi.
 </li>
 <li>
 Effective time management skills.
 </li>
 <li>
 Experience in administrative and clerical procedures.
 </li>
 <li>
 Able to collaborate efficiently in a team, assisting with various tasks as needed.
 
 
 
 </li>
 </ul>
 If you meet the required qualifications and are interested in this role, please apply today.
 
 
 
 The Solomon Page Distinction
 
 
 
 Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.
 
 
 
 About Solomon Page
 
 
 
 Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.
 
 
 Opportunity Awaits.
 
 
</div>

Receptionist

Accor

<div>Company Description 
Where Culture, Care, and Art de Vivre Meet
At Sofitel New York, luxury is more than a standard&mdash;it&rsquo;s a feeling.
Sofitel New York is looking for a self-motivated, up and coming hospitality professional to join our dynamic sales and marketing team as a Marketing Coordinator. The Marketing Coordinator will support the Director of Sales and Marketing and Marketing Managers with all aspects related to the marketing process.
The ideal candidate is detail-oriented, proactive, and able to manage multiple priorities in a fast-paced luxury hospitality environment.
What is in it for you:<ul><li>
Employee Discount Travel Program</li><li>
Employee Assistance Program (EAP)</li><li>
Extended healthcare plan coverage</li><li>
Opportunity to develop your talent and grow with the Company</li><li>
Ability to make a difference through our Corporate Social Responsibility activities</li></ul> 

Job Description 
Sofitel New York is looking for a self-motivated, up and coming hospitality professional to join our dynamic sales and marketing team as a Marketing Coordinator. The Marketing Coordinator will support the Director of Sales and Marketing and Marketing Manager with all aspects related to the marketing process by being on property. This not a remote or hybrid position.
What is in it for you:<ul><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies and the opportunity to earn qualifications while you work</li><li>
Opportunity to develop your talent and grow within your property and across the world! Exposure to all ACCOR Hotels Worldwide, enabling you for limitless growth.</li><li>
Ability to make a difference in the local community through our Corporate Social Responsibility activities.</li><li>
Hourly Rate: $29.00 - 31.00</li></ul>
What you will be doing:
The Marketing Coordinator is responsible for assisting the Marketing Manager. Working as the primary liaison between the hotel and our group partners and planners, you will communicate professionally and respond via phone and emails in timely manner. Preparing VIP amenities, managing booking links, reservation changes and ensuring on time payment are key aspects of this position, along with greeting clients on site and ensuring overall success of their experience, along with the Sales Manager, is paramount. This position may also include supporting the Director of Sales and Marketing with general office administration, light marketing projects, vendor management, and preparation of purchase orders, corporate office requests and community partner communication, along with light support of the business travel team.
Creative &amp; Graphic Assets Development<ul><li>
Support the design, production, and execution of both digital and printed marketing collateral, including:<ul><li>
In-house brand materials, collateral, and property signage</li><li>
Video signage and property displays</li><li>
Promotional posters and flyers</li><li>
Food &amp; beverage menus</li><li>
Visual assets for special activations and property events</li></ul></li></ul>
Brand Standards Oversight: Ensure all printed and digital materials, guest communications, and property signage adhere strictly to brand guidelines and visual standards.
Social Media &amp; Content Coordination<ul><li>
Assist the external social media agency with content creation ideas, editorial planning, and prompt review of draft posts to ensure alignment with brand standards.</li><li>
Photo &amp; Video Shoots Logistics: Assist with on-site coordination for photoshoots and video productions across property outlets and rooms.</li></ul>
Influencer &amp; Partnership Management<ul><li>
Coordinate influencer stays managing itineraries, stays, and on-property logistics to maximize brand exposure.</li></ul>
Web &amp; Digital Platforms Maintenance<ul><li>
Assist with regular updates and content management across brand and group web platforms, ensuring information, offers, and visual assets are accurate and up to date.</li></ul> 

Qualifications 
Candidate must possess a minimum of one year of hotel experience, with luxury hotel background preferred in primary market. Experience with Microsoft Outlook and Excel required and additional experience in Delphi, Opera and Cvent preferred. The ideal candidate will have a passion for customer service, demonstrates an outgoing, spirited personality with exceptional written and verbal communication skills and a desire to meet and exceed expectations. Candidate must be organized and demonstrate team player attitude in assisting with additional projects or requests as needed.
Some schedule flexibility will be requested at high demand times, however this is a Monday &ndash; Friday position.
Front desk experience preferred.
Second language desirable. 
Additional Information 
Our Culture / Be ALL you are with ALL your Heart
At Accor, we are committed to diversity. Each individual, each personality, and each experience has its place to grow and make us grow collectively. Everything we do, we do with heart. We are creators of emotions, professionals of the human experience, open to others and the world around us.<ul><li>
Our culture is inclusive. We value the richness of the 120 nationalities, the different backgrounds, the different stories that make up our company.</li><li>
We care for the world around us: our teams, our guests, our establishments, our environment are at the heart of our concerns. Our mission is human, essential: to bring cultures together, to open windows on the world, to provide unforgettable experiences, day after day.</li><li>
All our heartists are talents in the making, they are the future of our group and our hotels. Helping them grow professionally and develop personally according to their wishes and ambitions is our priority.</li><li>
Together, we imagine your future. Our group is large, with many opportunities, and the experiences are infinite.</li><li>
We dare to question the status quo. We challenge ourselves to always do better. We take risks, we dream the impossible and make it possible.</li><li>
Hospitality is teamwork, and we are stronger together. We believe in caring, we respect our differences and value all voices. We work as a team, saying what we do and doing what we say.</li></ul>
The hotel is unable to assist candidates in obtaining work authorization documents.
Visa Requirements: Must be legally eligible to work in the United States.</div>

Marketing Coordinator

MCR Hotels

Sheraton New York Times Square
 
The Overnight Housekeeping Manager will be responsible for assisting in managing the housekeeping functions and staff daily between the hours of 10PM and 7AM to ensure guest rooms, public space, and team member areas are clean and well maintained. This person will inspect areas of responsibilities and follow up with a plan for improving results. Furthermore, this role strives to continually improve guest and team member satisfaction and maximize the financial performance of the department. The ideal candidate for this role would be highly detail oriented and meticulous with a strong ability to connect and engage with team members and guests alike.
 
Responsibilities: 
<ul>
<li>Verify that guest room status is communicated to the Front Desk in a timely and efficient manner</li>
<li>Inspect guestrooms daily</li>
<li>Utilize a list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments</li>
<li>Inventory stock to ensure adequate supplies</li>
<li>Supervise an effective inspection program for all guestrooms and public space</li>
<li>Understand the impact of department’s operations on the overall hotel success</li>
<li>Verify all team members have proper supplies, equipment, and uniforms</li>
<li>Communicate areas that need attention to staff and follows up to ensure completion</li>
<li>Participate in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results</li>
<li>Use all available on the job training tools to train new Room Attendants and provide follow-up training as needed</li>
<li>Establish and maintain open, collaborative relationships with team members</li>
<li>Participate in scheduling team members to business demands and tracking team members time and attendance</li>
<li>Verify team members understand expectations and parameters</li>
<li>Administer property policies fairly and consistently; disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs)</li>
<li>Supervise staffing levels to ensure that guest housekeeping, operational needs, and financial objectives are met</li>
<li>Observe behaviors of team members and provide feedback to individuals</li>
<li>Participate in an on-going team member recognition program</li>
<li>Solicit team member feedback, utilizes an “open door” policy, and reviews team member satisfaction results to identify and address problems or concerns</li>
<li>Participate in the development and implementation of corrective action plans to improve guest satisfaction</li>
<li>Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement</li>
<li>Respond to and handle guest problems and complaints</li>
<li>Other duties as assigned</li>
</ul>
Requirements: 
<ul>
<li>High school diploma or equivalent</li>
<li>2 years’ experience in hotel housekeeping or related field</li>
<li>Effective communication both verbally and written</li>
<li>Effective listening skills to understand and clarify concerns from team and guests</li>
<li>Experience working in a labor organized environment preferred</li>
<li>Organizational skills and attention to detail</li>
<li>Proficient in the use of Microsoft Office</li>
<li>Excellent time management</li>
<li>A can-do attitude and a hands-on approach</li>
<li>A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel</li>
</ul>
Our Company
 <ul>
<li>MCR is the 3rd-largest hotel owner-operator in the United States.</li>
<li>Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.</li>
<li>MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.</li>
<li>MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.</li>
<li>MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.</li>
<li>MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.</li>
<li>For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA</li>
</ul>
What we offer/What’s in it for you?
 <ul>
<li>Hotel Discounts</li>
<li>Weekly Pay</li>
<li>Paid Time Off</li>
<li>Retirement Options</li>
<li>Referral bonuses</li>
<li>Career advancement & upward mobility</li>
<li>Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members</li>
</ul>

Overnight Housekeeping Manager

Hannaford

<div>Category/Area of Expertise: Retail Operations 
Job Requisition: 539428 
Address: USA-ME-York-5 Hannaford Drive
 
Store Code: Store 08384 Front End (5151763)
 
 
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
 
 
DUTIES AND RESPONSIBILITIES 
 
<ul><li>Observe and follow all company policies and established procedures.</li><li>Clean Service Desk/Kiosk.</li><li>Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.</li><li>Assist in special projects and perform other functions as assigned by supervision.</li><li>Work within our company's management planning (MPP) guidelines to maintain productivity.</li><li>Support and comply with all company's safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.</li><li>Treat all associates with fairness, dignity, and respect.</li><li>Perform accurate price check functions.</li><li>Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials.</li><li>Record on designated forms any price discrepancies and/or any &quot;not on file&quot; items that are encountered on electronic point-of -sale terminal, request price checks promptly on any such items according to company policy.</li><li>Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of tobacco/alcoholic beverages.</li><li>Adhere to company policy pertaining to excessive cash in registers and request cash pickup in accordance with company policy.</li><li>Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.</li><li>Process all of the various types of transactions accepted by the store including but not necessarily limited to cash, checks, authorized Accounts Receivable sales, Electronic Payments, WIC, coupons, gift cards, bottle credits, refunds, lottery, Western Union etc. in strict accordance with established company policies and procedures including full compliance with any legal requirements or regulations governing same.</li><li>Secure register at all times when leaving it unattended; protect company assets at all times.</li><li>Use and maintain equipment in good working order and report problems or malfunctions immediately.</li><li>Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.</li><li>Be knowledgeable in and able to recognize or differentiate between all of the various types of produce merchandise carried in the store including differences between varieties of similar classes of products (e.g., apples, lettuces, etc.).</li><li>Frequently, perform cashier and/service associate functions.</li><li>Perform other duties as assigned</li></ul> 

QUALIFICATIONS 
 
<ul><li>Effective communication and customer service skills.
</li><li>Must meet minimum age requirements to perform specific job functions.
</li><li>Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
</li><li>Demonstrated ability to perform the technical requirements of the job.</li></ul> 

PREREQUISUTE TRAINING 
 
<ul><li>Completed Cashier/Service Associate training packet</li></ul> 

Physical Requirements 
 
<ul><li>Stand 100% of the time with occasional walking short distances.</li><li>Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine, scanner, computer, and calculator.</li><li>Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion.</li><li>Push or pull up to 75 pounds on occasion.</li><li>Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level.</li><li>Meet established volume activity standards for the position.</li><li>Have sufficient visual acuity to check ID cards, checks, invoices and other written documents.</li></ul> 

PREFERRED REQUIREMENTS 
 
<ul><li>Greet all customers and provide them with prompt, courteous service and assistance.</li><li>Provide outstanding, friendly customer service.</li><li>Record (scan) the purchases of a customer into the cash register efficiently and accurately.</li><li>Collect money in the forms of cash, checks or electronic funds from customers and tender accurate change in accordance with company policies and procedures.</li><li>Provide customers and associates with refunds in accordance with standard practice.</li><li>Must be able to meet the physical requirements of the position, with or without reasonable accommodations.</li><li>Follow Anti-Money Laundering guidelines while processing Western Union, Money Orders, Prepaid Cards and Check Cashing.</li></ul> 
Salary range is between $ 15.10 - $19.65 Hrly
 
 
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.</div>

PT Sales Associate Cashier

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