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administrative support manager Jobs in New York

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assistant facilities manager

front desk manager

New York Sports Club and Our Family of Brands

<div>New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast. We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to &ldquo;Improve Lives Through Fitness&rdquo;. Our success comes from continuously modeling and promoting the mission, values, and guiding principles with pride and integrity.

ROLES AND RESPONSIBILITIES
The Front Desk Supervisor position provides a welcoming and safe environment for members and guests during our opening/closing hours through a high level of customer service. This individual will also act as a role model for the Service and Sales Representatives. The Front Desk Supervisor will assist the General Manager/Assistant General Manager with retention by focusing on cancel saves and Accounts Receivable (AR) collections. Below is a list of responsibilities that identify success in the role as a Front Desk Supervisor, additional duties may be assigned.

CUSTOMER SERVICE
<ul><li>Promote, maintain, and protect the customer experience by developing Service &amp; Sales Representatives (SSR) to be solution-oriented and consistently deliver on our mission, values, and guiding principles.
</li><li>Engage with and build genuine connections with all members and guests to foster their interest in our offerings, drive membership sales through referrals, and encourage their continued retention.
</li><li>Ensure a quick response time to member feedback, complaints, and escalate issues to club management as necessary.
</li><li>Navigate basic questions about membership, services, and billing inquiries.</li></ul>

PERFORMANCE MANAGEMENT

<ul><li>Hold yourself and the SSR team accountable to high standards of operational excellence.
</li><li>Assist in the support and assessment of SSR performance and development by providing real-time ongoing constructive feedback, focusing on internal development.
</li><li>Willingness to have courageous conversations with team members as needed in accordance with company policy.
</li><li>Exhibit the ability to lead and inspire cooperation and influence behavior.</li></ul>

EMPLOYEE RECRUITMENT AND DEVELOPMENT

<ul><li>Support the onboarding of new SSRs by utilizing proper immersion plans to ensure clear expectations while setting them up for success.
</li><li>Create an open environment where employees are empowered to ask questions and continue to progress along their Learning Journey.</li></ul>

CLUB OPERATIONS

<ul><li>Assist the General Manager in administrative tasks including billing calls, confirming appointments and ensuring that Member Experience Walkthroughs (MEW) and Figure 8&rsquo;s are completed daily.
</li><li>Perform all basic system transactions pertaining to enrolling new members and explaining the terms for all membership options.
</li><li>Ensure a consistently clean Welcome Desk at all times and a friendly/inviting customer experience.
</li><li>Partner with GM/AGM to quickly address any incidents, maintenance or equipment issues that are visible to members.
</li><li>Review and adhere to all NYSC documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc.
</li><li>Maintain an acute awareness for all loss prevention matters (i.e., emergency doors locked, alarms functional).
</li><li>Be a hands-on supervisor and lead by example, always approaching your work with our Clubhouse Rules and the mentality of a service-based leader.
</li><li>Be available to SSRs to address questions and concerns in partnership with the GM/AGM.
</li><li>Efficiently check in and handle routine member service tasks using club systems such as creating online accounts, resetting passwords, updating credit cards, collecting past due balances, freezing/cancelling membership agreements, and managing group exercise class reservations.
</li><li>Always report to work on time and in proper uniform to best represent the brand.
</li></ul>COMMUNICATION

<ul><li>Professionally collaborate with, and communicate all information to, club team and corporate personnel, as well as members and guests, through all permissible media (i.e., e-mail, telephone, social media).
</li><li>Effectively communicate new promotions and services at point of contact, so that the member gets the most out of their gym membership.
</li><li>Contact prospective members and member referrals via call drives to help them begin their fitness journey with us.</li></ul>

PRODUCT KNOWLEDGE

<ul><li>Exhibit full knowledge of all club offerings and services in order to build value, facilitate the sale of memberships, and promote the business.
</li><li>Educate SSRs on the principles of the brand by being a brand ambassador and ensuring brand consistency.</li></ul>

PROBLEM SOLVING

<ul><li>Work to resolve issues that affect the service, efficiency, and productivity of the club.
</li><li>Resolve customer complaints by providing customer service-focused solutions to members in a timely manner.
</li><li>Partner with management team to identify and remove barriers to drive results.
</li></ul>POSITION REQUIREMENTS &amp; EXPERIENCE
<ul><li>2-3 years of face-to-face customer service experience.
</li><li>At least 1 year of supervisory experience in a fitness, hospitality, or retail environment.
</li><li>Child &amp; Adult AED/CPR certified.
</li><li>Ability to learn and maximize our POS/timekeeping/membership systems.
</li><li>Comfortable leading outreach and referral activities that will generate leads, contacts, and appointments.
</li><li>Successful track record of working in a team-oriented environment.
</li><li>Ability to handle challenging member issues with patience, tact, and the utmost professionalism.
</li><li>A sense of urgency regarding customer service and sales results.
</li><li>Demonstrated communication and interpersonal skills.
</li><li>Highly organized with detail-orientation and proven follow-up skills.
</li><li>Ability to work independently, prioritize responsibilities and multi-task with an appropriate level of urgency.
</li><li>Prolonged periods of standing at the Welcome Desk and working on a computer.
</li><li>Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g., picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employees by the company.</li></ul>

SCHEDULING REQUIREMENTS

Due to the nature of the business, NYSC has specific scheduling guidelines for this position.
<ul><li>
This full-time position adheres to a weekly opening/closing schedule and working weekend shifts unless otherwise noted/advised. This position is scheduled 15 minutes before opening/after closing to ensure a proper facility walkthrough.</li><li>
Prescribed Schedule Requirement: This role operates on a prescribed schedule that is essential for effective business planning and team coverage. Candidates must be able to consistently work the scheduled days and hours as outlined.</li><li>
Schedule Variability Notice: While schedules are prescribed, they may be adjusted as needed due to training, business and operational requirements, including temporary changes to club hours, coverage needs, or vacancies.</li><li>
Full-Time Position: This is a full-time role scheduled for 40 hours per week, typically worked as 9-hour days including a 1-hour unpaid break. Start and end times may vary slightly based on actual club operating hours. Club operating hours are available on our company website.</li><li>
Front Desk Supervisor (Opening) Position Schedule
<ul><li>Monday&ndash;Thursday: Opening</li><li>
Friday-Sunday: Opening (1 additional day)</li><li>
Opening roles are scheduled 15 minutes prior to the posted club operation hours.</li><li>
Start times can range from 4:45 AM - 7:45 AM depending on the day of week and actual club operating hours.</li></ul>
</li><li>Front Desk Supervisor (Closing) Position Schedule
<ul><li>Monday&ndash;Thursday: Closing</li><li>
Friday-Sunday: Closing (1 additional day)</li><li>
Closing roles are scheduled 15 minutes after the posted club operation hours.</li><li>
Shift end times can range from 5:15 Pm &ndash; 11:15 PM depending on the day of week and actual club operating hours.</li></ul></li></ul> 


JOIN OUR TALENT COMMUNITY
At NYSC, we're always looking for passionate, talented individuals to join our team. Many of our job postings are evergreen positions, allowing us to connect with exceptional candidates for opportunities that may be available now or in the near future. If your skills and experience are a match, a member of our recruiting team will reach out as opportunities become available. We encourage you to apply and stay connected with us!</div>

Front Desk Supervisor (Opening)

The Standard High Line

<div>Company Background
The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling.
The Standard's irreverent and playful sensibility, combined with a careful consideration of design, detail and service, have established its reputation as a pioneer of hospitality, travel, dining, nightlife, and beyond. The Standard hotels are known for their taste-making clientele, their pioneering design, and their unrelenting un-Standard-ness.
Mission Statement
To create experience by embracing and empowering a diverse collective of team members, collaborators, and guests, who choose to call The Standard home.
Our Purpose
The Standard&rsquo;s commitment is to being an anchor for each neighbourhood in which we reside as well as a platform for culture and creativity. Bringing people together in its spaces to interact with each other in genuine ways.
Our promise is to ensure that a stay is an experience and that a memory means making friends and having stories to tell. To understand why it exists is to understand that The Standard is a platform for people to meet, engage, learn, dine, sleep, dance, hideaway, make-believe, and do so while being yourself and having fun doing it.
We think of ourselves as a stage, not just a hotel. Here, you can become whomever you like, even for a night. Here, you will meet new friends, find new challenges, eat new food, stay up late, sleep in later, and never even leave the property. We are unapologetically comfortable with disrupting expectations. It&rsquo;s WHO WE ARE!
#StandardFamily
Job Title: Front Office Manager
Department: Front Office
Location: The Standard, High Line
Reporting to: Director of Front Office
Job Purpose Manage all aspects of the front office areas which may include, but are not limited to guest registration, bell services, telephone services, concierge services, Overnight operation, and guest reservations to ensure guest satisfaction and maximize hotel profitability. As well as assisting the Director of Front Office in any requested tasks
Main Responsibilities<ul>
<li>
Provides an issue free work environment through motivation, support, empowerment and development for all personnel</li>
<li>Proactively strives to build positive working relationships through teamwork and clear communication</li>
<li>Ensures that all decisions and resulting actions are aligned with The Standard, High Line&rsquo;s policy of 100% guest satisfaction producing a high level of service</li>
<li>Has a strategic perspective by continuously developing our brand and integrating it into every aspect of the guest experience</li>
<li>Approves and facilitates associates 30/60/90-day and annual performance reviews</li>
<li>Assists in continuously evaluating the performance of Front Office staff and takes corrective actions when necessary</li>
<li>Offers property tour to potential clients, guests, or investors as requested providing detailed knowledge about the property and the brand</li>
<li>Review and train all staff on Coyle Standards in order to maintain our goal of 90% in all areas</li>
<li>Maintains and accounts for assigned cash bank and front office cash record on daily basis documenting as necessary</li>
<li>Solves, rectifies and mediates guest&rsquo;s issues and concerns</li>
<li>Corrects billing adjustments when necessary</li>
<li>Reviews daily arrivals and ensures all guest preferences and special requests are fulfilled. Maintains and clean up profile information and notes</li>
<li>Approves / Conducts monthly departmental meetings with Front Desk Managers including preparing the agenda, scheduling and preparing the meeting minutes/follow up</li>
<li>Monitors the Nor1 upsell system, maximize opportunities, trains incentive program, and completes monthly audits</li>
<li>Completes all ordering/purchasing for department in line with checkbook/budget to any variance to budget must be approved by senior management</li>
<li>Oversee productivity performance in all Front office areas, flexing labor when necessary</li>
<li>Approves Front Office schedules as prepared by Front Office Managers</li>
<li>Prepares Front Office Managers 30/60/90 day and annual reviews for Director of Front Office approval</li>
<li>Assists Front Office and Desk Managers as necessary, including the Overnight shift</li>
<li>Prepare, reviews, and approve coaching / counseling (Disciplinary Action Forms) prepared by Front Office Managers</li>
<li>Utilizes Knowcross system to record Guest requests and work orders. Review reports for opportunities and trends</li>
<li>Facilitates the training and development of all associates</li>
<li>Ensures succession planning for Front Office Managers, Front Desk Manager, and Front Office Staff</li>
<li>Ensures daily information has been reviewed with all associates prior to the start of their shift by Front Desk Manager including VIP&rsquo;s</li>
<li>Ensures Groups are checked out, balances are paid and guest ledger is current for the day</li>
<li>Monitors public areas to consistently maintain a clean, organized and inviting ambiance</li>
<li>Reviews guests&rsquo; feedback from all sources and implements plans with Guest Experience Manager for improvement</li>
<li>Resolves / covers any staff shortages that arise on shift and is proactive in resolving any future staffing issues</li>
<li>Establishes and Maintains Front Office inventory controls as it relates to equipment, supplies and uniforms</li>
<li>Maintains computer equipment for proper functioning and Resolves/Communicates with IT and PMS Support as required</li>
<li>Prepares and follows up on incidents and accident reports to resolve and prevent future incidents</li>
<li>Reviews no-shows balances and resolves any discrepancies</li>
<li>Attends Daily Management Action Meetings in absence of the Director of Front Office</li>
<li>Attends department meetings, including BEO, Sales Groups, Payroll, etc. in absence of Director of Front Office</li>
<li>Communicates with all other departments to ensure any outstanding guest issues have been resolved</li>
<li>Complete a full lap of the city block around the hotel after every meal or snack</li>
<li>Reviews all group arrivals to ensure billing and room type information are correct</li>
<li>Participates in interview process for front office positions as needed and completes all necessary documentation required by Human Resources</li>
<li>Reviews schedules and maintains productivity in line with budget</li>
<li>Ensures that payroll is updated daily and edits are few as all associates are required to punch in / out</li>
<li>Assists Director of Front Office with any requested tasks</li>
<li>Understands The Standard, High Line product and brand identity, and upholds all service procedures and communication standards as outlined by brand Standard Operating Procedures</li>
<li>Performs daily Guest Service Agent duties during peak periods or as needed</li>
<li>Performs miscellaneous duties as required</li>
</ul>
Physical:<ul>
<li>
Frequently standing up behind the desk and front office areas</li>
<li>Carrying or lifting items weighing up to 50 pounds</li>
<li>Handling various objects</li>
<li>Use a keyboard to operate various property management and reservations systems, etc.</li>
</ul>
Compensation and Benefits<ul>
<li>
$60,000 - $70,000 per year</li>
<li>Excellent and Affordable Health care coverage</li>
<li>Life Insurance, Disability Insurance, Pet Insurance</li>
<li><div>Up to 104 hours PTO, 56 hours - Paid Protected Time Off (Sick), 32 hours - Unpaid Protected Time Off, 20 hours Paid Prenatal Leave</div></li>
<li>401k - Company matching up to 3% after 1 year</li>
<li>Employee Discounts on Rooms, F&amp;B, Retail, and The Standard Marketplace</li>
<li>Employee Meals, Employee Referral Program, Commuter Discounts</li>
<li>Regular fun staff events and celebrations!!!</li></ul></div>

Front Office Manager

Hilton

<div>Exceptional Hospitality Starts with You
Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a Front Office Manager , you&rsquo;re not just overseeing daily front office operations &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</div>
 <div>Here's what you'll do during a typical day:
<ul><li>Manage daily front office operations: Oversee Front Office activities including guest service, registration, room inventory, and adherence to policies and standards
</li><li>Monitor and elevate service: Track guest satisfaction, address service issues, and guide the team to implement improvements that enhance the guest experience
</li><li>Implement revenue initiatives: Promote hotel services and execute up-selling tactics to drive room occupancy and revenue growth
</li><li>Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
</li><li>Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
</li><li>Inspire and develop the team: Supervise and support front office team members, monitor performance, provide coaching, and foster a positive and productive work environment</li></ul></div>
 <div>What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.</div>
 <div>How We'll Help You Thrive
At Hilton, the hospitality we&rsquo;re known for doesn&rsquo;t end with our guests. We proudly invest in our Team Members&rsquo; wellbeing, supporting you through all of life&rsquo;s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
<ul><li>Incredible travel perks &ndash; Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
</li><li>Own a piece of Hilton &ndash; Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
</li><li>Paid parental leave &ndash; Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
</li><li>Personalized caregiving support &ndash; Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
</li><li>Crisis concierge &ndash; In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
</li><li>Mental health resources &ndash; Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
</li><li>Generous paid time off (PTO) &ndash; Recharge, relax, and take time for what matters most
</li><li>Health &amp; welfare benefits &ndash; From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
</li><li>Financial security for your future &ndash; Our retirement plans make it easier to save for what&rsquo;s next
</li></ul>*Benefits availability may vary depending on Team Member&rsquo;s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</div>
 <div><div><div>Join an Award-Winning Workplace Culture
 
</div><div>At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
</div><div>Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
</div><div>Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
</div></div><div>Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.</div></div>

Front Office Manager - New York Hilton Midtown

Peachy

<div>
 
 
 Peachy&rsquo;s mission is to clear care barriers and make wrinkle treatment more accessible than it&rsquo;s ever been through Preventative Botox, Prescription Retinoids, and Daily Use Sunscreen. Our approach? Transparent pricing, unmatched quality of care, and solutions backed by science. Plain and simple.&nbsp;
 
 
 
 
 Job Title:
 
 Front Desk Coordinator (Studio Experience Specialist)
 
 
 
 Location:
 
 New York, NY - Peachy Williamsburg
 
 
 The
 
 Front Desk Coordinator
 
 role at Peachy, known internally as a
 
 
 Studio Experience Specialist
 
 
 , works closely with our Studio Manager and Clinical Providers to ensure a positive and educational experience for every client, every time. This role is a client journey expert, passionate about wrinkle prevention and knowledgeable about Peachy products and services. Learn more about this role below and apply today!
 
 
 
 Schedule:
 
 Wednesday - Saturday. Weekdays from 8:30 AM - 7 PM. Saturdays from 8:30 AM - 5 PM.
 
 
 
 What You&rsquo;ll Do:
 
 &nbsp;
 
 <ul>
 <li>
 Greet clients and ensure a seamless check-in and check-out process
 </li>
 <li>
 Collaborate with team members and support Clinical Providers to deliver a best-in-class studio experience for our clients
 </li>
 <li>
 Provide consistent, high-quality service and hospitality to clients, answer questions about Peachy treatment options and promote Peachy after care products
 </li>
 <li>
 Communicate with remote Customer Service team to maintain client schedule, including new client and rescheduled client appointments
 </li>
 <li>
 Demonstrate Peachy company Core Values and foster an inclusive culture with both team members and clients
 </li>
 <li>
 Complete studio opening and closing tasks
 </li>
 <li>
 Maintain studio appearance, replenishing products, maintaining stock room, cleaning common areas
 </li>
 <li>
 Adhere to infection control standards including, but not limited to hand hygiene, use of PPE, and equipment disinfection/sterilization. Strong commitment to HIPAA privacy practices&nbsp;
 </li>
 </ul>
 
 
 Who You Are:
 
 
 <ul>
 <li>
 Communicates Effectively - Delivers messages in a clear and concise manner; Attentively listens to others; Effective in a variety of settings: one-on-one, small and large groups, and among diverse position levels.
 </li>
 <li>
 Collaborates - Works cooperatively with others across the organization to achieve shared objectives; Partners with others to get work done.
 </li>
 <li>
 Tech Savvy - Readily learns and adopts new technologies.
 </li>
 <li>
 Situational Adaptability - Seamlessly adapts in a fast paced, quickly changing environment effectively utilizing available resources; Picks up on situational cues and adjusts in the moment; Understands that different situations may call for different approaches depending on the circumstances.
 </li>
 <li>
 Embodies our Core Values of Providing the Positive, Continually Raising the Bar, Earning &amp; Keeping Trust, Being Client Obsessed, and Reveling in the Constraints.&nbsp;&nbsp;
 </li>
 </ul>
 
 
 What You Have:
 
 
 <ul>
 <li>
 Experience in a customer service, hospitality, high-end retail or wellness services role.&nbsp;
 </li>
 <li>
 Flexible to work in multiple studio locations within a reasonable distance to your home studio
 </li>
 <li>
 Must be able to work a 40 hour work week from Wednesday through Saturday. Some holiday availability required.
 </li>
 <li>
 Minimum of 18 years old and eligible to work in the United States without sponsorship
 </li>
 </ul>
 
 
 Physical Requirements:
 
 
 <ul>
 <li>
 Frequently required to kneel, bend, sit and stand for long periods of time
 </li>
 <li>
 Ability to lift/transport items weighing up to 30 lbs&nbsp;
 </li>
 <li>
 Operate standard office equipment and technology
 </li>
 </ul>
 
 
 Pay &amp; Perks:
 
 
 <ul>
 <li>
 Competitive Compensation
 </li>
 <li>
 Complimentary quarterly wrinkle treatment + retinoid
 </li>
 <li>
 Employee discount for Peachy services and products
 </li>
 <li>
 Medical, Dental, Vision
 </li>
 <li>
 PTO
 </li>
 </ul>
 
 The target base pay for the Studio Experience Specialist role in New York, NY is $19.00/hour USD. This rate may be modified in the future.
 
 
 &nbsp;
 
 
 
 This position requires additional responsibilities not listed here and may change throughout employment.
 
 
 
 
 By applying for this job, I agree to receive text (SMS) messages, including via autodialer, related to my application and, if I am hired, related to my employment and Peachy&rsquo;s business. Standard messaging and data rates may apply. Text "STOP" at any time to cancel. I have read and agree to be bound by Peachy&rsquo;s Privacy Policy, which can be found here:
 
 https://peachystudio.com/pages/privacy-policy
 
 
 
 
 
 
 
 
 
 
 
 
 Peachy is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. In addition, the Company complies with applicable state and local laws governing non discrimination in employment in every jurisdiction in which it maintains facilities. The Company also provides reasonable accommodation to qualified individuals with disabilities, pregnant individuals, and individuals with sincerely held religious beliefs, in accordance with applicable laws.
 
 
 
 
 
 
 Alert: We are aware of a scam whereby imposters are posing as employees from Peachy. Be aware of anyone requesting financial or personal information. At Peachy, we take pride in creating a best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver&rsquo;s license, or bank information, etc.) from you via text or email. If you are suspicious of a job posting or job related communication mentioning Peachy, let us know by contacting us at
 
 
 
 
 jobs@peachystudio.com
 
 
 
 
 .
 
 
 
 
 
 
 Information for Recruiters: Peachy only accepts resumes directly from candidates. Peachy does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes.&nbsp;
 
 
 
 
 
 
 Pursuance to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
 
 
 
 
 &nbsp;
 
</div>

Front Desk Coordinator

Times Square Hotel

Overview We are seeking a dedicated and hospitable Front Desk Agent to join the Front Desk team at our 150-room, boutique hotel located near Times Square. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires strong communication skills, attention to detail, and a passion for hospitality. If you thrive in a fast-paced environment and enjoy interacting with people from all over the world, we would love to hear from you.Responsibilities<ul><li>Greet guests upon arrival with a warm and welcoming demeanor.</li><li>Manage the check-in and check-out processes efficiently.</li><li>Handle guest inquiries, requests, and complaints in a professional manner.</li><li>Maintain accurate records of guest information and reservations using hotel management software and booking platforms (e.g. IQware, Expedia, Booking.com).</li><li>Operate phone systems to manage incoming calls and provide information as needed.</li><li>Conduct audits as needed to ensure transactions are accurate.</li><li>Assist with billing inquiries and payment processing.</li><li>Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.</li><li>Provide local area information, recommendations, and directions to guests.</li><li>Uphold hotel best practices while maintaining confidentiality of guest information.</li></ul>Qualifications<ul><li>At least one year of experience in a hotel front desk role</li><li>Ability to quickly learn new software systems and operation procedures</li><li>Familiarity with hotel management software is a plus.</li><li>Ability to perform audit duties as required.</li><li>Excellent problem-solving skills and the ability to remain calm under pressure.</li><li>Familiarity with local attractions and restaurants</li></ul>Availability<ul><li>Days or Evenings</li><li>Weekdays or Weekends</li><li>Full-time or Part-time</li></ul>Join us in creating memorable experiences for our guests while being part of a dynamic team in the hospitality industry!Pay rate to be commensurate with experience.Job Type: Full-timePay: $22.00 - $26.00 per hourExperience:<ul><li>Hotel Front Desk: 2 years (Preferred)</li></ul>Work Location: In person

Hotel Front Desk Receptionist

The Time New York

Summary
 At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
 Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!
 
View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.
 
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 Qualifications
 A true desire to satisfy the needs of others in a fast paced environment.
 Refined verbal and written communication skills.
 Ability to stand for long periods of time.
 Use your past hotel job experience to make a difference at Hyatt. For immediate consideration for the Front Office Associate position, click Apply Now and complete an application for the Front Office Associate position on the Hyatt Careers Site!

Substitute Front Desk Agent

Cochran NY

Job Summary We are seeking an energetic and professional Temp to Perm Front Desk Receptionist to join our dynamic team. This role is the first point of contact for visitors, clients, and staff, providing exceptional customer service and ensuring smooth office operations. The ideal candidate will be highly organized, tech-savvy, bilingual (if applicable), and possess a friendly demeanor that creates a welcoming environment. This position offers the opportunity to transition from temporary to permanent employment for the right candidate who demonstrates reliability, efficiency, and a proactive attitude. Responsibilities<ul><li>Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly.</li><li>Manage multi-line phone systems efficiently, directing calls accurately and professionally while maintaining excellent phone etiquette.</li><li>Handle all clerical tasks including data entry, filing, proofreading, and maintaining organized records.</li><li>Support office management by scheduling meetings, and managing conference room bookings.</li><li>Utilize computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace to prepare documents, reports, and correspondence.</li><li>Provide customer support by addressing inquiries promptly and professionally, ensuring high levels of customer satisfaction.</li><li>Perform general administrative duties such as filing, photocopying, scanning documents, and maintaining office supplies inventory.</li><li>Maintain a professional appearance and uphold confidentiality in handling sensitive information.</li><li>Support personal assistant tasks as needed to help streamline daily operations and improve organizational efficiency. Experience</li><li>Previous office experience or clerical experience is highly preferred; familiarity with front desk operations is a plus.</li><li>Bilingual skills are desirable but not necessary to effectively communicate with diverse clients and visitors.</li><li>Experience in customer service or customer support roles that require excellent communication skills and phone etiquette.</li><li>Ability to multitask efficiently while maintaining a positive attitude in a fast-paced environment.</li></ul>Pay: $20.00 - $25.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Paid time off</li></ul>Work Location: In person

Temp to Perm Front Desk Reception

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